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• Check-in, • Check-out, • Emails, • Answering phone calls, • Audit, • Dealing with guests request and complaints, • Liaise with other departments and management
We are looking for a suitable Receptionist / Administrator to join our team. You will be responsible for supporting the team with administrative tasks. Responsibilities will include: • Liaising with Director, • Specific tasks required by the Director such as diary management (organizing reservations, scheduling meetings, etc), answering the phone & emails, drafting correspondence, organizing the office. The ideal candidate: • Enthusiastic, proactive, punctual with excellent organizational skills, • Ability to work in both a team environment and independently, • Highly personable and friendly with great communication skills., • Must have knowledge in Excel, Word., • Good verbal and written English. Annually Salary: £27000 gross Hours: FULL TIME Schedule: Monday-Friday
Assisting in all aspects of business support and office duties. The role will include taking phone calls from customers, answering basic enquiries, data input to assist income recovery and other general admin duties.
Role Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.
Please note this position is for OVERNIGHT Host/Hostess - working hours between 19:00~00:00 until 07:00 AM next day. Our Duck & Waffle team is looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The OVERNIGHT Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As an OVERNIGHT Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: starting with £16.00 per hour Schedule: Full Time Location: 110 Bishopsgate - EC2N 4AY
Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Our Front of House team is looking for an experienced Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: up to £15 per hour Schedule: Full Time Location: Covent Garden - 35 The Market, London WC2E 8RF
We have an exciting opportunity for a motivated Waiter/Waitress to join our passionate team at The Fat Crab, located in London road North Cheam. The Fat Crab in Sutton, we are specialising in seafood !!!! Our opening hours: Tuesday – Friday 16.00-23.00 Saturday 12,30-23.00 Sunday 12.30-22.00 Closed on Mondays. What you do as a Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences. You’re confident to run and supervise, cleaning, taking orders, answering phone and managing bookings. You thrive on teamwork and support colleagues to guarantee guests always have a fully positive dining experience. You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved. We are ideally looking for candidates who: Have previous experience working within a restaurant. environment. This is and full-time opportunity and must be age of 18 or over. you need to be available to work on weekends and evenings. If you have a love for hospitality, a passion for creating memorable guests’ experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.
Boutique Team Member – Counter Service & Tastings • Company: Tuscany And Taste Ltd – "Tartufo e Vino - Toscana", • Location, On-site: 119 Shepherd’s Bush Road, London W6 7LP, • Job type: Part-time or Full-time, • Schedule: Evenings & weekends required; rota-based, • About us: Tartufo e Vino is London’s first boutique fully dedicated to truffles and Tuscan wines. We offer premium retail, tastings and private experiences., • Role overview: Counter service, guest welcome, support for tastings, boutique care (merchandising, cleanliness, stock checks), basic POS tasks, and product guidance., • Requirements (must-haves): Fluent Italian (spoken & written) — essential for customer service, supplier communication and technical documentation., • Good English communication, • Experience in hospitality/retail (premium/boutique preferred), • Reliability, attention to detail, excellent hygiene standards, • Availability for evenings/weekends; able to stand during shifts, • Right to work in the UK, • Nice to have: Wine/cheese/Italian food knowledge. Additional languages., • Equal Opportunities: We welcome applications from all qualified candidates. Selection is based on skills and role requirements.
We are seeking a highly organised and reliable Office Assistant to join our team. In this role, you will be the backbone of our office, providing comprehensive administrative support and ensuring the smooth and efficient operation of our daily activities. The ideal candidate has excellent multitasking abilities, a positive attitude, and a strong work ethic. Key Responsibilities • Administrative Support: Manage and coordinate office procedures, including filing, data entry, and record keeping., • Front Desk Management: Serve as the first point of contact for guests and clients, answering and directing phone calls, and managing general email inquiries., • Communication: Handle all incoming and outgoing mail and packages. Take meeting notes and transcribe them into documents., • Supply & Equipment Management: Maintain and re-stock office supplies and ensure all office equipment, such as printers and copiers, is operational., • Scheduling & Coordination: Assist with scheduling meetings and appointments, manage calendars, and coordinate travel arrangements., • Event Planning: Assist in the organisation of company events and conferences., • Facility Upkeep: Help organize and maintain common office areas., • Special Projects: Support office staff and management with clerical tasks and special projects as needed. Qualifications and Skills • Experience: Proven experience in an administrative or office support role is preferred., • Education: A high school diploma or equivalent is required., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience with calendar management and other office software., • Organisational Skills: Strong organisational and time-management abilities with great attention to detail., • Communication: Excellent verbal and written communication skills, with a positive and professional demeanor., • Problem-Solving: The ability to work independently, multitask, and prioritise tasks effectively.
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues
Experienced waiter/waitress required to work in a restautant in Crystal Palace and in Hither Green when required. Duties includes • Answering question related to the menu with recommendation, • Opening and closing restaurant/bar, • Answering phone and taking orders, • Delivering food and drinks to customers, • Processing payments, • Cleaning tables after customers, • Maintain a tidy floor and bar, • Clean and polish glassware, • Most important is to engage customers and always be ready for a joke to make sure they have an enjoyable experience YOU MUST HAVE: • 2+ years experience, • Good English, • Strong knowledge about Italian food and wine, • Positive and happy behaviour, • Always in a good mood ready to make cuatomer experience unbelievable and hard to forget If you are interested please answer here and we will be in touch with you.
Job Type: Brand Ambassador Full-time | Part-time | Commission-based Location: Slade Green [London DA1] – Field-based role About the Role: We’re looking for enthusiastic and outgoing individuals to join our sales team representing HelloFresh, the UK’s leading meal kit delivery service. As a Sales Representative , you’ll be engaging with potential customers at their homes, introducing them to HelloFresh’s flexible subscription plans, and helping them sign up for their first box. This is a face-to-face, field-based role — perfect for confident communicators who enjoy meeting new people and working outdoors. Key Responsibilities: Clearly explain the benefits, pricing, and flexibility of HelloFresh meal kits Handle objections and answer questions with professionalism Accurately complete sign-up forms using a tablet or mobile device Report daily performance to your team leader What We Offer: Full training provided – no experience needed Uncapped commission – top performers earn £600–£1000/week Weekly bonuses and team incentives Flexible shifts (ideal for students or part-time workers) Supportive team environment with career growth opportunities Fully sponsored trips out of the country for high performers Networking events with other offices around the world What We’re Looking For: Excellent communication and interpersonal skills Positive attitude and self-motivation Comfortable working outdoors and on your feet Sales or customer service experience is a bonus, but not essential Important Notes: This is a role with commission-based pay. You will be representing HelloFresh through an authorised partner company. All earnings and expectations are realistic and based on actual team performance. How to Apply: Click “Apply Now” to submit your CV or brief application. We’ll be in touch within ASAP to arrange a quick phone interview.
As a Telesales Agent (Student Recruitment), your main responsibility will be to contact prospective students who have expressed interest in our partner institutions or our own courses. You’ll provide information, answer questions, and help students take the next steps toward enrolling. This is a fast-paced and rewarding role, ideal for someone who enjoys speaking with people, building rapport, and achieving targets. Key Responsibilities Make outbound calls consistently to prospective students who have inquired about studying with our partner institutions. Consistently follow up on leads received via phone, email, website forms, or social media. Provide accurate and engaging information about courses, entry requirements, fees, and study options. Guide students through the application and enrolment process, ensuring a smooth experience. Maintain regular contact with leads to keep them engaged and updated. Achieve individual and team targets for calls, conversions, and enrolments. Update and manage all student interactions within the CRM system. Collaborate with the admissions and marketing teams to ensure high-quality student engagement. Requirements Previous experience in telesales, customer service, or student recruitment preferred. Excellent verbal communication and listening skills. Positive, persuasive, and goal-oriented attitude. Strong interpersonal skills and the ability to build trust quickly. Organized and able to manage multiple leads simultaneously. Comfortable working towards and achieving performance targets. Basic understanding of higher education or training programs is desirable (training provided). What We Offer Competitive base salary plus uncapped commission and additional sales bonuses. Full training and ongoing professional development. Opportunities for progression within student recruitment or admissions. Supportive and collaborative work environment. Incentives, recognition schemes, and regular team events. How to Apply If you’re passionate about helping students achieve their goals and enjoy working in a target-driven environment, we’d love to hear from you. 📩 Apply now with your CV and a short cover letter explaining why you’re a great fit for this role.
Based in Chiswick W4 Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
About Us: At Mr Crafter Carpentry & Joinery, we take pride in delivering high-quality craftsmanship and tailored solutions for our clients. We are now looking for a reliable and organised Part-Time Administrative Assistant to support our growing business and ensure smooth day-to-day communication with customers. Role Overview: The Administrative Assistant will be the first point of contact for clients, handling calls and emails in a professional and timely manner. This role is ideal for someone organised, friendly, and proactive, who can balance tasks efficiently and provide excellent customer service. Key Responsibilities: Answer incoming phone calls, handle enquiries, and take messages when required. Respond to emails promptly and professionally. Maintain clear and accurate records of client communications. Assist with scheduling appointments and updating calendars. Provide general administrative support to ensure smooth business operations. Requirements: Strong verbal and written communication skills. Good organisational and multitasking abilities. Comfortable using email, calendars, and basic computer applications. Previous experience in administration or customer service is preferred but not essential. Professional, polite, and positive attitude. Job Details: Position: Part-Time Administrative Assistant Hours: Flexible, 8-10 hours per week (to be agreed) Location: Work From Home
UNLOCK YOUR POTENTIAL AND JOIN THE MOVEMENT! Are you looking for a lucrative career, where you can set your own schedule, working around personal commitments, family or another job? If you've answered yes, you're exactly where you need to be. Join a team of driven professionals dedicated towards personal development. Our top tier award winning online distance learning courses provide students with the tools they need to improve their personal and professional lives. As an online marketing professional, you will work from a remote office environment in an autonomous role, working in the field of personal development. This role includes placing ads through various online platforms, targeting niche markets and developing client relationships. ABOUT US We are a global personal development company, offering top tier educational courses and seminars. We work with clients from all over the world who are looking for personal growth opportunities, in their personal and professional lives. Your daily job duties include, but are not limited to. Place and manage marketing ads on various online platforms. Source leads to personal development. Manage leads/clients through a CRM system. Participate in company training and personal meetings. Conduct discovery calls with prospective clients via ZOOM or over the phone. WHAT WE OFFER Enjoy the flexibility to work your own schedule, allowing you the opportunity to work around your personal commitments and family obligations. Design your schedule around what matters most, your family, your passion, your goals. Earning a rewarding income that reflects your results. Supportive organisation. Joining a team of like-minded individuals committed to growth and success. WHAT WE ARE LOOKING FOR Individuals with a background in sales or marketing, familiar with social media and other online platforms, comfortable using a computer, speaking with others over the phone and through email. People are ready to invest in themselves and grow. Aspiring leaders who want to make a meaningful impact. YOUR NEXT STEP If you're ready to transform your life, embrace abundance, and become the leader of your own future, we are ready to welcome you! Apply now to begin your journey toward a more satisfying, purposeful, and prosperous career!
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
Receptionist: No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
About UBX UBX Training is a fast-growing fitness business co-founded by four-time world boxing champion, Danny Green, alongside Australian fitness and tech entrepreneur, Tim West. We first opened in Australia in 2016 and have since expanded rapidly, enjoying five years of continuous growth, with 100 clubs now open across Australia, New Zealand, Japan and Singapore. We launched in the UK in 2022! At UBX, we deliver a sense of community, camaraderie and belonging, the most attractive aspects of sports, and combine these elements with convenience, accessibility, expert support, and intelligent programming. We have identified the reasons that motivate an individual to take control of their fitness and the barriers that may stop them, to create an environment where results are an additional benefit to the pure enjoyment of the workout. UBX’s unique boxing and strength training is non-contact and focuses on a mixture of bag work, padwork and strength training across a 12-round workout. In every workout, our members get 1 on 1 support from a UBX coach who advises on form and technique and ensures that the experience can work for people of all ages, backgrounds, and fitness levels. We deliver the most convenient, enjoyable, and effective workout to our members as well as a rewarding and enjoyable business for franchisees. Primary Purpose ● A key member of the team and accountable to the Owner, the Club Manager will have responsibility for the performance of the UBX club. ● As the lead for the sales function, you will be responsible for executing lead generation/marketing plan to increase membership sales. ● As Club Manager, you are accountable for ensuring all duties are delivered through project management, inter-personal skills, communication skills, administration, problem solving and process management. Key Accountabilities ● Maintain and grow the total membership base and oversee all aspects of the membership sales process. ● Drive financial plans and increase gross margins of the business through optimal programming and capacity utilisation. Responsibilities and Duties General ● Create, properly manage and exceed, all Sales and Operational budgets. ● Develop a gym culture where excellence and member appreciation are the focus and results are achieved. ● Build and develop relationships with key stakeholders, particularly the Owner, UBX Head Office team and the club team. ● Maintain gym facilities, top-notch cleanliness, appearance and organisation of the club and inventory. ● Maintain a strong working knowledge of our training programs by participating in at least two UBX training sessions per week. Customer Acquisition ● Create annual marketing plan for social media, digital/print marketing, and community events ● Carry out sales campaigns to increase membership via lead generation, brand promotion, social media networks and out-reach activities. ● Ensure a consistent sales effort is always maintained by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations. ● Provide club tours & convert leads to members. ● Make sales calls to prospects. ● Drive member referral scheme. Customer Retention ● Onboarding new members and helping them through our joining process. ● Offering first class customer service to current members. Social Media ● To manage social media pages and update with real-time content. ● To respond to any comments on all platforms. Reporting ● Analyse success of our business performance - both in terms of year-on-year performance and vs budgets and re-forecasts – providing insight, commentary, and action plans to address performance variances. ● To continually benchmark our activity vs. our competitive set (and the wider market) and feedback to the business. ● Daily management of invoicing and tracking of all budgets. Team Management ● Recruit, hire, train and deliver the onboarding program for all staff. ● Providing leadership and direction to the team at your UBX club. General Administration & Office Duties: ● To assist with answering the phones and take messages when require. ● Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls. ● Participate in technical and personal development activities.
Looking for a junior hairstylist. Must have experience and good English. Be able to keep the salon tidy & do hair wash & answer the phones
About TRAID TRAID is a charity retailer working for over 25 years to transform fashion for the better. All our fundraising efforts go towards improving the conditions of workers in the fashion and clothing industry, supporting projects all around the world. About the Role We are looking for a Home Collection Driver to join our growing team. As the face of TRAID on the road, you will be responsible for collecting donations directly from homes and businesses across London. This role is hands-on, physically engaging, and offers plenty of variety - no two shifts are the same, and our donors will rely on your help in lots of different ways. Each day, you’ll be assigned a route with 20 to 35 collections. We’ll invest in you by offering fully paid, comprehensive training to ensure you’re confident in TRAID’s collection systems and procedures. In return, we expect you take pride in your work and consistently strive for excellence. Main Responsibilities: • Collect donations from homes across London as per your scheduled route, • Accurately record collection details on a PDA provided by TRAID, • Unload the collected items safely and securely at our Alperton Warehouse, always following manual handling guidelines and health and safety policies, • Maintain the cleanliness and mechanical upkeep of the company vehicle, reporting any necessary maintenance to your line manager, • Provide an energetic and customer-focused approach, aiming to deliver excellent service to donors and ensure a positive experience. This includes answering any questions they may have and calling donors in advance of the collection. Requirements: Experience- 12 months van driving/multi-drop delivery experience preferred (but not essential). Full training will be provided Full UK driving licence - with no more than 6 points and no driving bans in the last 5 years Physical fitness – You will be active, handling donation bags weighing up to 20kg Flexibility – Shifts can vary, so we’re looking for team players with a can-do attitude who are ready to tackle challenges, even on short notice! What’s in it for you: Pick-up extra shifts: Enjoy the flexibility of weekend overtime shifts and the opportunity to maximise your earnings. No upfront costs: We will provide you with everything you need to excel at your job, including a full uniform, company phone and vehicle with a fuel card Competitive Compensation: TRAID is a London Living Wage Employer, committed to the well-being and quality of life of all our employees. This means your hourly rate will be reviewed every 12 months in accordance with the foundation's annual review guidelines for as long as we voluntarily choose to adhere to the scheme. Annual Leave allowance: 22 days paid holiday (plus 8 Bank Holidays)
Job Opening: Receptionist-Morning shifts Full-time: Between 3-4 shifts per week. 9.30AM -18.00PM Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service. Be able to serve drinks, coctails,etc training will be givin. -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!
Job Description: We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring that every visitor feels valued and attended to. Your ability to communicate effectively and help guests with their needs will be key to your success in this role. Responsibilities: • Greet guests warmly upon arrival and guide them to their tables., • Manage reservations and ensure efficient seating arrangements., • Answer phone calls with excellent phone etiquette, taking reservations or providing information as needed., • Assist guests with inquiries, ensuring they receive the highest level of service throughout their visit., • Collaborate with venue staff to maintain smooth operations during busy periods., • Maintain cleanliness and organisation of the host/host area, ensuring it is presentable at all times., • Handle guest complaints or concerns professionally, striving for resolution and guest satisfaction., • Will be required to work weekends and night shifts. Experience: • Previous experience in hospitality or guest services is preferred but not essential., • Strong communication skills, both verbal and written, are necessary for effective interaction with guests and team members., • A background in restaurant or bar environments would be advantageous., • Ability to multitask in a fast-paced environment while maintaining attention to detail., • A positive attitude and willingness to help others are essential traits for this role., • Knowledge of using Sevenrooms reservation system effectively. Join us as a Host/Host, where your dedication to hospitality will shine through every interaction!
Provide customers with friendly and polite service. Take food and wine orders. Serve wine. Answer the phone when necessary.