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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our Team As Warner Bros. Discovery (WBD) portfolio continues to grow – around the world and across platforms – the Technology & Operations team is building media technology and IT systems that meet world class standards for which WBD is known. T&O builds, implements and maintains the business systems and technology that are critical for delivering WBD’s products, while articulating the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air and online services to reach more audiences on more platforms. Your New Role... With a focus on networking, international satellite & fibre methodology and compression & distribution technologies reporting to the Senior Director of Distribution Engineering, this position is critical in monitoring and supporting WBD’s Global television distribution infrastructure and supporting our Live Events output. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled technician. Operations Engineer’s in this role will have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. Your Role Accountabilities… • Monitoring all of WB Discovery’s channels, • Manage the necessary switching of transmission systems during normal or emergency conditions to ensure that all services remain on the air., • Respond to all affiliate enquiries and maintain on-going communication with customers, keeping them up-to-date with the progress of their tickets, • Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels, • Outage vetting – initiating of critical outage situations, • Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs comprehensively updated and then carefully manage routing to ensure resolution, • Liaise with third party fibre, uplink and playout providers during fault investigations., • Provide input and issue written reports to various factions of the Technology & Operations groups about transmission system reliability., • Routinely check the health of Distribution equipment., • Proactively identify and address potential risks and vulnerabilities in our distribution infrastructure, recommending mitigation strategies, • Develop corporate oversight/participation in Distribution Technologies, • Assist with training and development of Distribution Staff Members as needed., • Create and update documentation and procedures, • Implement, or assist with implementation of, changes to distribution infrastructure, • Identify, adjust, and help establish new monitors and metrics needs Qualifications & Experience… • Experience in a broadcast, media, or telecommunications environment., • In-depth knowledge of television distribution systems, platforms, and standards., • Working knowledge of digital baseband signals, SDI, HD-SDI and ASI for video and PCM, Dolby D and E and its variants for audio signals as well as awareness of TCP/IP Network concepts including multicast traffic, • Knowledge of and experience with SMPTE 2110, • Working experience with Television Distribution Systems – fibre and satellite based encoding, as well as Telemetry Monitoring and Control Systems, • Is able to operate associated test and analysis equipment including but not limited to video waveform monitor, vector scope and transport stream analyzer, • Specific experience and expertise in troubleshooting and correcting signal quality issues, signal routing, systems integration and maintenance, • Candidate should have working knowledge of MPEG-2/4 encoding technology, encryption/ authorization technology and TVRO receive systems., • Able to work without supervision, combining initiative with discretion, • Computer literacy, excellent oral and written communication abilities and close attention to details are required., • Overnight, weekend, holidays, and rotating shifts are required as this is a 365/24/7 mission critical position to support the distribution reliability of WBD services., • This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by their direct manager, • Able to communicate technical matters to technical and non-technical audiences, • Understand and be able to work with monitoring systems and related technologies, • Must be able to independently research, troubleshoot, and resolve trouble tickets within established Service Level Agreements, • Ability to provide Total Call Ownership to include handling irate customers, escalating issues as appropriate and providing the necessary follow up before incidents are closed #Tech Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Technical Manager – BMS Systems London (Covering southern region) Perm Competitive salary + Car/Car/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Technical Manager, with in depth experience of building management systems, to join our team. This role will ideally be based in London office, but will cover the southern region so travel will be required. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: • Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities., • Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective., • Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability., • Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team’s competence is maintained., • Provide technical advice and assistance to other areas for the business, • Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships., • Promote the design team and actively seek out new opportunities, • Communicate proactively with project stakeholders to improve our collaboration with operational teams., • Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements., • Extensive experience of building management systems, • Operational experience on project installation, • Good understanding of design and build, and traditional construction contracts, • Significant experience of commercial management on design projects We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-hybrid

Payroll Manager Cross-phase Multi-Academy Trust · Central team · Permanent We're a growing Catholic Multi-Academy Trust of seven schools, and we're looking for an experienced Payroll Manager to join our central team. This is a standalone role with real ownership — you'll lead our end-to-end payroll and pensions function, making a tangible difference across all our schools. Working closely with HR and Finance colleagues, you'll ensure accurate and timely payroll for all teaching and support staff, maintain compliance with HMRC and pension scheme requirements, and act as the Trust's expert point of contact for all payroll matters. Why Join Us? At Sancta Familia Catholic Academy Trust, you'll be part of a growing and values-led organisation committed to excellence in education. This is an exciting time to join a newly formed Trust where your work will make a real difference across multiple schools, and your professional development will be supported every step of the way. Benefits • Membership of the Local Government Pension Scheme (LGPS) with employer contributions., • 27 days holiday per year plus bank holidays., • Generous training budget with time allocated for professional development., • Opportunity to work collaboratively across a family of schools within a newly established and expanding Multi-Academy Trust. Payroll Processing and Administration • Lead the end-to-end monthly payroll process for all Trust employees, including teaching and support staff across all schools, in conjunction with schools., • Ensure all payroll inputs are processed accurately and on time, including new starters, leavers, contractual changes, and variations., • Process and administer statutory payments including SSP, SMP, SPP, and redundancy payments., • Manage salary sacrifice schemes, including childcare vouchers and cycle-to-work schemes., • Administer pay increments, scale point progressions, and cost-of-living awards in line with NJC and national teacher pay frameworks., • Ensure accurate processing of Outer London Weighting and any other applicable allowances., • Oversee BACS payment submissions and ensure timely payroll disbursement., • Ensure compliance with all HMRC requirements including RTI submissions, year-end returns, and P11D processing., • Maintain up-to-date knowledge of PAYE, National Insurance, and auto-enrolment obligations., • Prepare and submit pension data to the Teachers’ Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) in line with deadlines., • Manage auto-enrolment obligations and maintain accurate pension contribution records., • Produce regular payroll reports and workforce cost analyses for the Head of HR and Culture and Chief Finance Officer., • Support budget-setting and financial planning processes by providing accurate staff cost data., • Act as the Trust’s lead contact for the Teachers’ Pension Scheme and Local Government Pension Scheme., • Ensure accurate submission of employer and employee pension contributions within scheme deadlines., • Process pension enrolments, opt-outs, retirements, and ill-health applications., • Support employees with queries relating to pension entitlements and contributions., • Manage and maintain the Trust’s payroll system, ensuring accurate and up-to-date employee and payroll data., • Identify and implement process improvements to increase payroll efficiency and accuracy., • Work with HR and Finance colleagues to ensure seamless data flows between HR and payroll systems., • Act as the first point of contact for all payroll queries from headteachers, school business managers, and employees., • Provide clear, timely responses to payroll-related queries, ensuring a high standard of customer service., • Work closely with Finance colleagues to ensure payroll journals and reconciliations are completed accurately., • Liaise with HMRC, pension scheme administrators, and other external bodies as required. Education - desirable • CIPP qualification (Foundation Degree or Diploma in Payroll Management) or equivalent experience, • Degree-level qualification or equivalent, • AAT qualification or equivalent finance-related qualification, • Significant experience managing end-to-end payroll operations, ideally within an education or public sector setting, • Thorough knowledge of PAYE, NIC, RTI, and statutory payment rule, • Experience with NJC and national teacher pay frameworks including pay progression and cost of living awards, • Proficiency in payroll software (e.g. iTrent, Earnie, Sage, or equivalent), • Experience of BACS processing and payroll reconciliation, • Strong knowledge of GDPR as it relates to payroll and employee data, • Exceptional attention to detail and accuracy in all payroll calculations and data entry, • Strong organisational and time management skills, with the ability to work to strict deadlines, • Proactive with the ability to work independently and take ownership of the payroll function, • Sympathy with the Catholic faith and the Trust’s mission and values Please go to the Sancta Familia Catholic Academy website - staff vacancies, where you will find the full job description and send the required recruitment forms to Nichole Burley-Burton, Head of HR and Culture.

Business Development Manager - Home/Field-based – Surrey/Sussex/London Up to £43,000 + uncapped bonus potential, company car or travel allowance & home-based contract Here at kff, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights. What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work.

Job Description About the role We’re looking for a dynamic Business Development & Relationship Manager (BDRM) to lead growth across the South East. Our South East spans Lincoln to London and Kent to Portsmouth This is a strategic BD role where you’ll identify demand, build trusted partnerships with commissioners, and shape opportunities into services that can be delivered successfully. You’ll own the full journey — from pipeline development through to mobilisation and occupancy — ensuring services are not only won, but set up to succeed. Why this role stands out End-to-end ownershipYou own the full lifecycle — from identifying opportunity and shaping solutions through to conversion, mobilisation and long-term success. You can win and deliverWith support from Assessment, Operations, Quality, Finance, PBS and Marketing, you have the infrastructure to deliver what you win — not just sell it. Real impact, not just growthThis is about developing safe, sustainable services — not chasing volume. Scale with influenceWith 30+ years’ experience and national reach, Lifeways gives you the platform to operate with credibility and at pace. Disciplined growthWe focus on the right opportunities — ensuring what we win is appropriate, deliverable and sustainable. What you’ll focus on • Developing and owning a high-quality pipeline of opportunities, • Building strong relationships with commissioners, NHS and local authorities, • Shaping commercially viable, outcome-led service models, • Leading opportunities through conversion, mobilisation and occupancy, • Working cross-functionally with Operations, Assessment, Quality, Finance and HR to ensure services are deliverable and sustainable What you’ll bring You’re a proven Business Development professional who: • Has experience identifying, shaping and converting new business opportunities, • Builds strong relationships with senior stakeholders and commissioners, • Understands the link between commercial success and operational delivery, • Is motivated by impact and credibility — not just numbers Why join Lifeways At Lifeways, families are partners, not observers. We are investing in our people, systems and services to strengthen quality, improve outcomes and build sustainable models of care. We also recognise our journey — and are committed to continually improving how we align growth, assessment and delivery to ensure what we promise is what we deliver. For Business Development professionals, that means representing an organisation that is not only ambitious — but increasingly credible in the market. This is growth with purpose. #LI-SV1

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Monday to Friday, • Term time only - 44.6 weeks per year, • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes Pabulum Catering are now recruiting for a Executive Chef Manager to help us deliver exceptional food experiences to our children at St Charles 6th Form. You will have a close relationship with the school and be responsible for a well-established kitchen, dedicated to providing the best for all children. As a Executive Chef Manager, you will be working in a passionate and hard-working team to create an outstanding experience for our school. In return we offer an excellent work life balance, support and a fantastic company culture for a business committed to providing healthy food to children. At Pabulum, you’re important; without our employees we wouldn’t be where we are today with such a strong, innovative, and constantly growing business. With over 120 sites across Southern England there’s plenty of opportunity for you to grow, learn and develop. Your key responsibilities will include: • Preparing our delicious food, • Managing the main aspects of the kitchens including including Health & Safety and Training & Development, and you'll have the Unit Bookwork to keep up to date, • Receiving and managing food deliveries and managing storage, • Have proven work experience as an Executive Chef / Chef Manager in a busy secondary school or similar, • Be responsible for planning and preparation of daily menus, • Be passionate about food and providing great customer service, • Manage kitchen staff to maintain high standards, • Have experience in managing supplier ordering and weekly stock taking, • Adhere to recipes, plate presentation and cooking standards, • Need to train kitchen staff on preparation methods, portion sizes, and presentation standards, • Control budget and minimise wastage, • Ensure kitchen operations meet health and safety standards, • Monitor the quality of products and services provided, • Resolve customer queries promptly and professionally, • Have an understanding of various cooking methods, ingredients, equipment, and procedures, • Have an excellent record of kitchen management, • Be able to spot and resolve problems efficiently Interested in becoming part of the Pabulum family? Please apply online. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1105/42378001/52807516/SU #Pabulum Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Description: Job Summary We are seeking a proactive and organised Assistant Property Manager to support our property management team. The successful candidate will assist with daily operations, tenant relations, and administrative tasks to ensure the smooth running of our property portfolio. This role offers an excellent opportunity for individuals looking to develop their career within the property management sector, providing valuable experience in a dynamic environment. Duties • Assist with tenant enquiries and facilitate communication between tenants and management., • Support lease administration, including data entry and document management using property management software such as Yardi., • Coordinate maintenance requests and liaise with contractors to ensure timely resolution of issues., • Conduct property inspections and prepare reports on condition and compliance., • Manage administrative tasks such as filing, correspondence, and scheduling appointments., • Handle phone calls professionally, demonstrating excellent phone etiquette., • Support upselling initiatives to promote additional services or lease renewals., • Maintain accurate records of rent payments, arrears, and other financial transactions., • Proven experience with Yardi or similar property management software is highly desirable., • Strong office experience with excellent organisational skills., • Proficient in data entry and maintaining detailed records., • Previous administrative experience within a property or facilities management environment is advantageous., • Excellent phone etiquette with the ability to communicate clearly and professionally., • Ability to upsell services effectively while maintaining a customer-focused approach., • Organised with strong attention to detail and the ability to prioritise tasks efficiently. This role is ideal for motivated individuals eager to grow their expertise in property management while supporting a dedicated team in delivering exceptional service to tenants and clients alike.

We're looking for a Building Services Manager to join our Build Team based in our London Region. \n Location: London - remote working available, with occasional travel to the office required. Hours: Full Time, Permanent - some flexibility on hours available if desired, just let us know when you speak to us. \n We are unable to offer certificates of sponsorship to any candidates in this role. \n As a Building Services Manager, you'll play a vital role in our team, providing expert technical guidance throughout the project lifecycle. Working collaboratively with our build teams, you'll ensure high-quality service delivery while nurturing positive relationships with stakeholders and suppliers. \n What will you be responsible for? As a Building Services Manager, you'll be working within the Operational Team, supporting them in delivering excellence across all building services aspects. Your day to day will include: \n • Managing the selection process for specialist sub-contractors from our trusted supply chain, • Overseeing the commissioning process and ensuring compliance of as-built and maintenance documentation, • Compiling and presenting summary reports to the Technical Director on team project supervision, • Reviewing technical submittals from sub-contractors with attention to detail, • You have experience in a similar building services management position, • You're familiar with main contracting environments and managing specialist sub-contract partners including experience working on projects for the Department for Education, • You have a track record in delivering large Building Services packages valued £5M+, • You're a collaborative team player with excellent communication skills

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability.

The Brokerage Manager will need to lead a team responsible for delivering high-quality, person-centred brokerage. This involves: ? Matching individuals with appropriate services, ensuring value for money, and monitoring service quality. ? Managing and developing a team to deliver efficient and effective services. ? Contributing to the development of the council's social care strategy and operational plans. ? Ensuring effective financial management and maximizing resources. ? Building strong relationships with service users, providers, and other stakeholders. ? Monitoring performance, identifying areas for improvement, and implementing necessary changes. Integrated service development and delivery is informed by client, partner and stakeholder views, latest thinking, good practice and legislative requirements. Corporate strategies are effectively implemented within area of responsibility. Service delivers excellent customer service. Manage responses to complex professional or politically sensitive issues within the area of responsibility. Customer outcomes are clearly understood and specified. Services / goods are delivered on time, to budget and standards agreed. Opportunities to improve delivery / capacity of provision are proactively identified and actioned. Suppliers and supply chains are resilient and adaptable to meet changing needs. Expected operational efficiencies are realised. Lead, motivate and develop staff to create and maintain a highly competent and participative workforce. The team is highly competent, effective, motivated and outcomes focussed. Any required recruitment, induction, development, performance reviews, employee relations and all HR processes and planning is completed to the required standards and timescales. Effective team meetings take place to required timescales. Identify, secure, deploy and manage the resources necessary for the professional service area to meet or exceed its objectives. Resources including equipment, people, and systems are utilised optimally and efficiently. Value for money is maximised. Appropriate safeguarding training is provided. Manage and advise on risks and issues affecting Council service areas. Business threatening situations are recognised, planned for and managed or escalated as appropriate. Systems and governance are in place to and respond promptly to critical events. Continuous service is provided. Ensure the successful implementation of health and safety legislation, policies and practices. Risks to staff and others are assessed and managed. Suitable health and safety instruction and training are provided. There is a safe working environment. To oversee the day-to-day delivery of quality commissioned care services for the client group(s), manage operational relationships with providers effectively and escalate issues appropriately. Systems and monitoring information are used effectively to manage and improve the day-to-day quality of commissioned care. Effective contract and market management is supported. Productive working relationships are established with providers. Providers report positive relationships with the team. To proactively support quality assurance and information quality across the service, taking a lead on relevant areas as required. Social work teams understand the requirements for support plans and practice for cases passed to the Brokerage function. Information entered on to social care and financial systems contain accurate information. Peer reviews and other service improvement initiatives are effectively supported. Contribute to the successful delivery of the brokerage transformation programme to make improvements to the efficiency and effectiveness of the brokerage service. Working with the transformation team and other change practitioners to identify and steer improvements to the brokerage service. Review and develop RAID logs that provide information to Management Board and Members on the current and projected risk position for the key strategic programmes and projects Actively contribute to the successful delivery of the vision for Waltham Forest and work with colleagues to continuously innovate the wider service. Opportunities for collaboration are identified & acted on. Excellent relationships with peers are developed and maintained. Knowledge, Skills and Experience ? Must have direct experience of managing complex business change projects, programmes and portfolios. ? Experience of building excellent relationships with senior managers and Members, with a view to ensuring that corporate visions and priorities are delivered and that an excellent customer service is experiences by those stakeholders. ? Experience of detailed resource management and success in implementing new resourcing approaches ? Experience of managing a mixed and varied workload of conflicting priorities responding effectively to the needs of all customers. ? Knowledge and experience of commissioning and procurement processes and frameworks for analysing, understanding and developing supplier markets and how this can be applied to social care services. ? Experience and a proven track record of successful negotiation ideally within a public sector environment and experience of supplier relationship management and supplier / market development ? A good understanding of the health and social care needs young people, older people and people with physical and learning disabilities, and the role of brokering services to meet identified needs ? Significant understanding of and experience in working with the defined client group(s), including the issues affecting service users, carers and families, legislative and policy drivers, good practice and innovation Indicative Qualifications Educated to degree standard or equivalent.

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a ... ZIPC1_UKTJ

A Housing Association is currently looking for Building Manager on a temporary basis for about three months Key responsibilities Collaborate closely with housing officers, ensuring a seamless and resident-focused service. Proactively manage communal areas and estates, addressing any concerns or issues promptly. Engage with residents to understand their needs and expectations for communal spaces. Effectively communicate with residents on service charge budgets and building-related matters. Implement strategies to enhance the safety and aesthetic appeal of communal areas. Play a key role in resolving disputes or complaints related to communal spaces and estates. Work collaboratively with internal teams to improve service delivery and implement long-term improvements Be accountable for your time and diary, regularly visit schemes within your portfolio to monitor the cleaning and grounds maintenance contracts. As well as ensure FRA actions are kept to a minimum and resolved quickly. Get to know the residents through joint meetings and resident meetings, fostering a sense of community. Identify, track and progress communal repairs until completion. Keeping residents and internal colleagues updated on progress. Set and proactively manage service charge budgets, justifying any additional spend to residents through consultation where necessary. Proactively manage Anti-Social Behaviour (ASB) affecting schemes, collaborating with internal and external stakeholders, keeping residents updated. Collaborate with the repairs and assets team to improve the delivery of reactive and planned work. Effectively resolve disputes or complaints, providing clear and well-written communication to various audiences. Work in collaboration with housing officers to ensure consistent service delivery to residents. Build relationships with internal colleagues and external stakeholders to fulfil commitments to residents. Understand and adhere to financial regulations, health and safety policies, code of conduct and policies. Foster positive internal working relationships within Operations and across company Ensure you represent the resident voice when needed and deliver a consistent company voice back to them, not blaming internal departments, but owning the experience. When needed work with others to deliver specific projects or service improvements PAYE £20.20 Umbrella £26.72 The incumbent will mostly be on site in buildings in Luton, Brent, Harrow & Islington Essential requirements Proven ability to work collaboratively with housing officers and other team members. A solid understanding of buildings, service charges, and communal area management. Excellent customer service skills with a proactive and resident-focused approach. Experience in a Customer Service environment, managing the end-to-end customer journey.

BUILDING MANAGER South West London £50,000-£55,000 DOE Monday-Friday | 8am-4pm We are supporting a prestigious residential development in South West London in the appointment of an experienced Building Manager for a high-quality boutique scheme of approximately 40 units. This is a hands-on role combining day-to-day site management, contractor oversight and project/major works delivery, alongside delivering an exceptional resident experience! The successful candidate will join a well-established and growing property management group, offering strong long-term stability and support. Key Responsibilities of the Building/Estate/Development Manager... * Overall day-to-day management of the development * Planned & reactive maintenance coordination * Contractor management and site supervision * Oversight of major works and projects * Site inspections and compliance checks * Resident liaison and issue resolution * Ensuring high standards across communal areas * Supporting budgets and operational reporting Candidate Requirements Essential: * Experience in Building/Estate /Development Management * Strong contractor and maintenance coordination experience * Exposure to major works/project delivery * Confident resident-facing communication * Strong organisational and operational skills Desirable: * IWFM, TPI or equivalent qualification (or working towards) * Budget management experience Personal Attributes * Proactive and solutions-focused * Detail-oriented * Calm under pressure * Strong customer service mindset * Confident taking ownership Benefits * 25 days holiday + bank holidays + birthday off * Pension * Private healthcare cash plan * Life assurance * Employee rewards & discounts platform * Cycle to Work scheme * • more!! A great opportunity for a Building/Estate/Development Manager to take full ownership of a high-quality residential development within a supportive environment in a sought-after London location. To apply or discuss confidentially, please get in touch!

Senior Contract Manager - Social Housing Planned Roofing Works Ealing and Stevenage based (with travel)£75K - £80K + Car Allowance + BenefitsWe are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing and Stevenage. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: • Ensure the delivery of the projects within the budget and time scales specified, • Experience as a Contracts Manager delivering social housing / planned maintenance projects, • Focus on motivation of the workforce to deliver on time and to budget, • Focus on quality, customer service and deliver, • Driving profitability of the contract to include pricing and delivering of extra works, • Client and tenant satisfaction, • Process Management, • Management of the customer, • Have an understanding of the financials on the contract

Operations Manager - Social Housing Refurbishments - Twickenham based £70K +Car Allowance + BenefitsWe are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Twickenham. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor.This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: • Ensure the delivery of the projects within the budget and time scales specified, • Experience as a Operations Manager delivering social housing / planned maintenance projects, • Focus on motivation of the workforce to deliver on time and to budget, • Focus on quality, customer service and deliver, • Driving profitability of the contract to include pricing and delivering of extra works, • Client and tenant satisfaction, • Process Management, • Management of the customer, • Have an understanding of the financials on the contract

Compliance Officer Salary: £39,512 per annum plus opportunity to earn up to 5% performance related pay Contract: full-time, permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. Your role will be to take responsibility for ensuring that all properties are compliant with all compliance obligations, working in a team managing the following compliance streams: gas safety, water safety, asbestos, electrical safety, fire safety and lift LOLER requirements. Working with the Building Compliance Manager, you will deliver a high quality and robust compliance service, ensuring reactive works, planned works and servicing programmes are delivered effectively, on time and to required standards. Ensuring all databases remain compliant and are up to date, you will take responsibility for ensuring the completion of works within required timeframes and verifying the quality and value for money provided to our residents and other stakeholders, maintaining a reliable and consistent service. Having previously worked in a similar role, you will have substantial compliance experience and will ideally be a member of a relevant body such has IOSH, RICS, CIOB, RIBA, CIBSE or IFSM. You will need to hold a health and safety qualification such as NEBOSH or IOSH. You will also need demonstrable experience and knowledge of current housing related legislation of compliance workstreams as well as experience of managing Health and Safety via regulations. The successful candidate will need to have experience working on fire contracts (Compliance) and fire safety tasks as well as general understanding/experience in other compliance areas. An excellent communicator with a focus on providing high quality customer service, you will be able to build rapport with residents and maintain effective working relationships. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. We currently offer the opportunity to work up to 2 days at home (depending on the role), however your first 3-months will be office based so you can complete the necessary training. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale For further information and details of how to apply, please visit our website. Closing date: 23:59 on Monday 25 May 2026. Interviews will be held at the Newlon Head Office on Tuesday 2 June 2026. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Project Manager to be a key part of our Egham team, representing proAV, taking full responsibility for working as part of the proAV Systems Integration team to project manage client orders in the company’s systems vertical markets. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. This is an exciting opportunity for an exceptional, experienced Senior Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Liaison with other internal departments, clients and contractors., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Design systems in terms of their electronics, mechanics’ and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems., • Understand the contractual requirements of your projects., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner., • Physically setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion., • Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money., • Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces., • Perform on-site commissioning and configuration programming of our systems., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: • Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems., • Organised and flexible with the ability to approach different types of tasks during the working day., • An understanding of contracts and commercial processes., • Ability to plan and organise projects and schedule work, • Ability to prioritize and work under pressure is essential., • Competent to a high level of computer literacy., • Able to work as part of a team., • Ability to think laterally finding an appropriate solution to fulfil an application., • Good communication skills both verbal and written, being able to communicate with company executives to building contractors., • Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem., • Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Product Lead – Finance and Commercial • £71,121 per annum + public sector pension and other benefits Day-to-day of the role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on product vision and progress., • Manage and support a team of functional SMEs to deliver outcomes set against your product roadmap., • Collaborate extensively with peers across the organisation to ensure a consistent approach., • Define and prioritise product features through extensive collaboration and negotiation, supported by outcomes and value., • Analyse data and customer feedback to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to senior stakeholders, outlining clear benefits and costs., • Proven experience as a product manager or owner, preferably within an internal product space., • Minimum of 3 years in Finance and Commercial solutions., • Familiarity with SaaS-based solutions like Oracle Cloud Financials and Sourcing., • Strong project management skills in technology development and implementations., • Experience managing a small team, providing clear direction and support., • Capable of shaping product strategy and delivery capabilities., • Knowledge of public sector shared services and the challenges they face. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

We have an opportunity for a Contracts Manager - Heating and Ventilation to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. The Role: Your responsibilities will include: • Lead and manage contracts for heating plant, mechanical ventilation, and heat networks, ensuring full compliance with all statutory and regulatory requirements., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive service improvements where required., • Oversee budgets, forecasting, spend control, and authorise payments and variations to ensure value for money., • Act as the key point of contact for contractors, residents, and stakeholders, resolving operational issues and keeping customers informed., • Analyse repairs trends to inform planned works and continuous improvement initiatives., • Support procurement exercises and ensure contracts align with organisational requirements., • Oversee third-party audit programmes and maintain accurate compliance records from inception to closure., • Investigate incidents and complaints, embedding lessons learned and promoting a strong culture of safety and compliance., • Build effective working relationships across teams and partners to deliver safe, timely, and customer-focused outcomes. To be successful in this role you'll need: Essential: • Level 3 NVQ Diploma in Gas Maintenance and Repair (or equivalent experience)., • Strong technical knowledge of heating and ventilation systems, gas safety, and commercial contract management., • Sound understanding of current legislation and regulations, including Gas Safety Regulations 1998, Health & Safety legislation, CDM, and relevant building regulations., • Experience managing third-party contractors and delivering large-scale gas testing programmes., • Proven ability to manage budgets, forecast spend, and deliver value for money while mitigating risk., • Confident communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Ability to maintain accurate compliance and project records from inception to completion., • Good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines., • A collaborative approach, high level of integrity, and commitment to continuous professional development., • Willingness to be office-based and travel between sites as required. Desirable: • Experience within Social Housing or a large, complex Housing Association., • Commercial Gas qualifications and Gas Safe registration, with evidence of continued CPD., • Unvented cylinder qualification., • SMSTS, IOSH Managing Safely, or NEBOSH General Certificate

Electrical EngineerInvestment Banking Environment | LondonShift-based role | Excellent corporate setting Goodman Masson is partnering with a leading global investment bank to recruit an experienced Electrical Engineer to support the day-to-day operation of a critical corporate estate. This is an excellent opportunity to work within a highly professional, fast-paced financial services environment where reliability, safety, and service quality are paramount. The role operates on a shift pattern: * Early Shift: 07:30 - 16:30 * Late Shift: 09:00 - 18:00 * Weekend work: Required on a rota basis Key ResponsibilitiesPlanned Preventive Maintenance (PPM) * Carry out routine inspections, testing, and servicing of electrical systems to prevent failures. * Schedule and complete PPM tasks, including testing of emergency lighting, generators, UPS systems, and electrical panels. * Maintain accurate and up-to-date maintenance records, reporting findings to the Facilities Manager. Reactive Maintenance * Respond promptly to electrical faults, breakdowns, and system malfunctions to minimise business disruption. * Diagnose and repair issues relating to lighting, power distribution, HVAC systems, and other critical infrastructure. * Prioritise reactive tasks based on urgency and operational impact. Emergency Lighting & Generator Testing * Perform regular emergency lighting tests to ensure full compliance with statutory and safety requirements. * Test standby generators and ensure full operational readiness in the event of power failure. Electrical Installations & Modifications * Install, upgrade, and modify electrical systems in line with changing business requirements. * Liaise with external contractors and vendors on larger works and specialist installations. * Identify opportunities to improve system performance and energy efficiency. Documentation & Reporting * Maintain detailed service logs, including parts replaced and system adjustments. * Provide regular updates and reports to the Site Supervisor on completed and outstanding works. Client & Stakeholder Engagement * Maintain a professional, customer-focused approach when engaging with corporate clients and internal stakeholders. * Ensure all works are delivered to the highest standard with minimal disruption to business operations. Experience, Skills & CompetenciesEducation & Qualifications * Degree or diploma in Electrical Engineering, Electrical Maintenance, or a related discipline. * Relevant certifications such as City & Guilds 18th Edition (or equivalent) and NVQ Level 3 in Electrical Installation or Maintena

CUSTOMER ANALYTICS MANAGER £480 - £520 PER DAY INSIDE IR35 2 DAYS PER WEEK IN THE OFFICE (LONDON) 3 MONTH CONTRACT THE COMPANY: A well-known retailer with a large online presence is looking for a Customer Analytics Manager to take ownership of their Insights roadmap. THE ROLE: This role is responsible for analysing and interpreting customer and consumer insights across the UK and Ireland. You'll work across both qualitative and quantitative data, alongside competitor analysis, to help shape and improve the overall customer experience. The position covers the full insight lifecycle - from insight generation and market share analysis to NPS tracking - ultimately delivering clear, actionable recommendations to the business. This is an individual contributor role, with no line management responsibilities. Key Responsibilities: • Own and drive the insights roadmap, • Deliver customer and consumer insight across BAU activity, • Translate data into actionable business recommendations, • Present findings clearly to non-technical stakeholders YOUR SKILLS AND EXPERIENCE: • Strong SQL skills, • Experience with Power BI, • Background in a customer-focused, digital or app-led business (e.g. Uber Eats, Deliveroo, Booking.com, ASOS, or similar high-volume online platforms), • Strong stakeholder management and communication skills, with the ability to present insights to non-technical audiences, • The team operates in a lean, fast-paced environment, so they're looking for someone who can be both hands-on and strategic, and comfortable working with data at scale. HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.

GLL is looking for Squash Coaches based at Clissold Leisure Centre. If you have the skills and ambition to join us as a Squash Coach, there has never been a more exciting time to join us. This is more than a Squash Coach job, it's a career. As an experienced Squash coach, you’ll be qualified to Level 1 or 2. You’ll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you’ll influence their success and growth. Ensuring the lessons are enjoyable, you’ll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to upskill and progress people throughout their time with us. What you’ll do: * Setting up equipment * Deliver first-class customer service * Deal with customer queries * Teach high quality squash at a variety of levels * Deliver lessons that are safe, fun and progressive * Safe coaching and supporting skills * Complete registers and assessments of participants using GLL iPads * Completing or assisting with equipment set ups * Completing or assisting with warm ups and cool downs * Assisting with the assessment process (award scheme and skills matrix) * Providing parental feedback where required * Level 2 coaches aged 18+ may be responsible for the overall delivery of lessons and courses What you need: * A can-do attitude * A real focus on customer service. * Passion and personality * Knowledge of health and safety * Be a great team player * Qualified at Level 2 As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: * Access to a pension scheme. * Health Assurance and access to Counselling services * Access to the tax efficient Ride to Work bicycle purchase scheme. * Free annual eye tests * Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: * The right to stand for the Society board and to vote for board members to represent you * Access to team building and fun events such as Treks, Concerts outings etc * Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Job Title: Facilities & Maintenance Manager Working Pattern: Onsite 8am - 4pm, Monday-Friday Location: Primarily East London, with travel to other London sites as required Role OverviewThis role is responsible for leading and coordinating maintenance across all London sites, ensuring issues are resolved quickly, systems run efficiently, and residents receive an excellent experience. The position focuses on driving continuous improvement through effective contractor management, strong asset control, and optimisation of maintenance processes, while also supporting budgeting and prioritisation of works. Hands-on maintenance support is required when necessary. Key Responsibilities • Oversee maintenance across all sites, ensuring quick and effective issue resolution, • Manage 4 contractors and support the wider team to deliver high standards, • Manage the maintenance ticketing system, including overseeing the ticket board and driving performance improvements, • Conduct regular check-ins with contractors, including site visits and building walks, • Collaborate with FOH and on-site teams to support daily operations and emergency situations, • Deliver a high-quality resident experience in partnership with on-site teams, • Hold regular team meetings to review performance and identify process improvements, • Support maintenance planning, budgeting, and cost analysis, • Prioritise works based on impact, cost, and value, • Maintain accurate stock control and asset records, • Process contractor timesheets and invoices, • Proactively manage contractors to improve efficiency and reduce reliance on external support, • Ensure meter readings are completed accurately and reported on time, • Previous hands-on experience working "on the tools" or within a trade (e.g. electrical, plumbing, carpentry, or similar), • Strong understanding of building compliance and maintenance standards, • Excellent communication skills, both written and verbal, • Strong customer service mindset, • Full UK driving licence, • Flexibility to travel between sites, • Availability to respond to emergencies outside normal working hours

About the role A market leading public safety client of ours is currently in the market for a System Engineer to join a growing team within the UK. In the role you will be responsible for the technical implementation of their solutions throughout the entire project lifecycle for their Control Room Solution projects. Working under the guidance of the Public Safety Delivery Lead Manager and Lead System Engineer, you will be involved in the build, commissioning and testing of their solutions as part of Control Room Solution deliveries. Your Main Responsibilities • Communicating with customers about all technical issues, • Installing, integrating, commissioning, and starting up systems, • Planning, creating & coordinating data/information to implement the technical solution., • Troubleshooting - organising measures in connection with technical issues to remedy system errors., • Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation., • Inspecting and accepting products from sub suppliers and partners prior to implementation Your Experience • Network and IT infrastructure, • Electrical /Telecommunication know how., • Microsoft Windows Server/Desktop platform system build and configuration., • Solid Project delivery experience, • Requirements Engineering Telecommunications systems (Telephony/Radio Integration) experience., • Knowledge of Mission Critical /resilient systems architecture, • Awareness of Cloud technologies, • UK Public Safety market experience ideal Your Qualities • Thrive on collaboration and are happy working as part of a team or independently., • Proactive and able to balance competing priorities., • Customer & Service focussed., • Solutions focussed in how you think and act, • Goal orientated - delivery of milestones / budgets etc., • Passionate about personal learning & development, • Able to travel - both within UK and to Vienna HQ This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Hexagon Group is delighted to be partnering with a leading property management organisation to recruit a Technical Services Manager, responsible for overseeing technical operations at a truly iconic destination in Central London. This is an exciting opportunity to join a market-leading business with a strong track record of developing and promoting its employees, and a portfolio of highly prestigious assets. The salary on offer is £75,000 - £80,000, depending on experience, alongside a generous benefits package. As Technical Services Manager, you will work closely with the property operations team in the day-to-day management of the building, with a primary focus on delivering best-in-class technical services while maintaining exceptional levels of customer service for both tenants and the client. You will be responsible for managing on-site hard services partners, closely monitoring performance to ensure consistently high standards. The role will see you take the lead on energy efficiency and sustainability initiatives, overseeing energy performance and implementing innovative solutions that drive both environmental and cost-saving outcomes. Working collaboratively with tenants and the client, you will handle queries in a professional and timely manner, while utilising technical specifications to support long-term asset management and overseeing the planned preventative maintenance schedule. A proactive approach is essential, particularly in responding to reactive issues and liaising with contractors to ensure swift resolution. You will also support the production of service charge budgets alongside the property management team, monitor and report on health and safety across the estate, and ensure full statutory compliance at all times. In addition, you will liaise with internal and external stakeholders on project work and act as an emergency point of contact when required. The successful candidate will have a strong mechanical and electrical background, ideally supported by an HNC, HND, Degree or Master's qualification in Building Services, Mechanical or Electrical disciplines. You will bring proven experience managing technical services within a large, multi-tenanted commercial asset or high-footfall estate, alongside a broad understanding of technical FM operations. A solid grasp of statutory compliance is essential, as is experience auditing third-party suppliers to ensure service excellence. Strong communication skills are key, with the ability to build and maintain effective working relationships with both clients and colleagues. Our client is keen to begin interviews as soon as possible, so please don't hesitate to apply with a copy of your CV.

Account Manager/ New business N14 Office Based £28,000 - £34,000 Benefits comms Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of the sales lifecycle, is required to provide a broad ranging, client focused sales support and Account Management for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace. The ideal candidate is an ambitious, versatile and highly organised Account Manager with a new business background, ideally with first-hand knowledge of the Telecoms industry and a passion for providing a timely, proactive and effective sales coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities · Making and Taking calls pushing to bring in new business · Ordering and provisioning of products and services · Speaking to suppliers and dealing with support cases · Taking calls, submitting orders and logging faults · Preparing sales order forms and sending to client on DocuSign · Provide customer support throughout the order process, either by call or email · Filtering calls and dealing with any queries · Fault Reporting on all products and services · Day to day management of the Support email inbox · Calling existing clients to upgrade products and services by phone and email. · Account Manage existing clients · Upsell products and services to new and existing clients Skills & Experiences · Previous experience in a Account Management and Sales within the Telecoms sector · Strong organisational and problem-solving skills with exemplary attention to detail · Ability to work to deadlines and the ability to prioritise a busy workload · A positive and can-do attitude · Technically competent, particularly with MS Office suite · Able to develop and document procedures and systems · Ability to work under pressure. · Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Account Manager and Sales Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.

Our client is seeking an exceptional General Manager to take full ownership of a landmark London Build-to-Rent community of c.250 apartments within a characterful, period mansion block development. This is a rare opportunity to lead a highly recognisable, design-led residential estate in a prime, leafy London location moments from major transport links, green spaces, and established neighbourhood amenities. The scheme blends character architecture with modern, professionally managed rental living - and now requires a senior leader to drive performance, culture, and resident experience. As General Manager, you'll be the on-site figurehead and accountable owner of the asset's success. You'll lead all onsite operations, manage and develop multi-disciplinary teams, and act as the senior point of contact for stakeholders, ensuring the community is both commercially strong and exceptional to live in. Key Responsibilities: • Take full operational and commercial responsibility for a c.250-unit Build-to-Rent community., • Lead, develop, and inspire onsite teams across resident services, facilities, and day-to-day operations., • Drive resident satisfaction, engagement, retention, and community-building initiatives., • Oversee leasing performance, operational budgets, and cost control., • Act as the senior on-site representative to stakeholders, owning reporting, performance reviews, and future planning., • Ensure premium service delivery aligned with institutional BTR standards., • Own health & safety, compliance, risk management, and overall asset presentation., • Create a strong, service-led culture where residents feel genuinely proud of where they live.Your Background:, • Proven senior leadership experience within Build-to-Rent, residential operations, hospitality, or mixed-use assets., • Experience managing large-scale estates or complex multi-team environments., • Strong commercial mindset with confidence managing budgets and performance metrics., • A customer-first approach matched with operational discipline., • Calm, credible, and inspiring leadership style with excellent communication skills.

Domiciliary Care Manager North London up to £45,000 + Bonus + Additional Incentives An excellent opportunity has become available for an experienced Domiciliary Care Manager to join a well-established, highly respected private home care provider in North London. This is an exciting opportunity to lead a quality-focused branch, supported by an experienced Field Care Supervisor and strong central teams across recruitment, compliance and marketing. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The branch currently holds a strong CQC rating and has an excellent local reputation for delivering high-quality care within the community. The Role As the Registered Manager, you will take full operational responsibility for the branch, ensuring the delivery of safe, high-quality care alongside sustainable business growth. This is a hands on leadership role suited to an experienced domiciliary care professional who enjoys developing teams, building strong client relationships and driving performance in a quality led environment. Key responsibilities include: • Managing the day-to-day operations of the branch, • Leading and developing office and care teams, • Ensuring full CQC compliance and maintaining high standards, • Growing care hours in a sustainable and ethical manner, • Managing private care packages and customer relationships, • Monitoring branch performance, quality and profitability, • Participating in the branch on-call rota Requirements: • Previous experience as a Registered Manager or Branch Manager within domiciliary care, • Strong knowledge of CQC regulations and inspections, • Proven leadership and people management skills, • Commercial awareness with the ability to grow a service, • Experience within private-pay home care would be highly advantageous, • A resilient, proactive and solutions-focused approach, • Full UK driving licence and access to your own vehicle Salary: • Salary circa up to £45,000 (maximum) DOSE + additional on call allowance, • Excellent bonus potential, • Strong support from regional and central teams, • Opportunity to join a long-established, highly regarded provider For more information, please contact Emma at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this.

Exciting Opportunity Alert! Join Rendall & Rittner as an Estate Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Estate Manager Location: Paddington Gardens, London, W2 1AW Working Hours: Monday to Friday Salary: £60,000 - £65,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at Paddington Gardens, a modern residential development comprising four high rise residential buildings and delivering approximately 355 private apartments. The estate also includes a school, nearby hotel, retail units, secure underground parking and private landscaped gardens. Benefits from excellent transport links, located within a short walking distance of Paddington Station. Key Responsibilities and Requirements: As an Estate Manager at Rendall & Rittner: • Act as a highly experienced Estate Manager responsible for the operational management of complex mixed-use developments, including High-Rise Residential Buildings (HRBs), ensuring effective estate performance, safety, and service delivery., • Demonstrate a proven track record of managing large-scale, multi-faceted estates, adopting a hands-on leadership approach to guide, develop, and motivate multidisciplinary teams to achieve operational excellence., • Provide technical Facilities Management, including a strong understanding of hard services and Mechanical & Electrical (M&E) systems, ensuring engineering teams deliver high performance in line with Service Level Agreements (SLAs), KPIs, and statutory compliance requirements., • Oversee the Planned Preventative Maintenance (PPM) programme, ensuring effective scheduling, monitoring, and completion of maintenance tasks while coordinating reactive maintenance works to minimise disruption and maintain operational continuity., • Manage contractor compliance and site safety processes, including review and approval of Risk Assessments and Method Statements (RAMS), implementation of Permit-to-Work systems, and ensuring adherence to safe systems of work., • Lead and coordinate major works projects, particularly those involving M&E infrastructure upgrades, fire safety remediation, and building safety improvements, ensuring projects are delivered to specification, within programme, and aligned with regulatory requirements., • Provide robust contractor management and performance monitoring, ensuring works are delivered to agreed quality standards, budgets, and timelines through effective contract governance and performance management frameworks., • Deliver a customer-focused estate management service, building and maintaining strong relationships with residents, clients, and other stakeholders while ensuring high levels of satisfaction and service delivery., • Maintain strong communication and stakeholder engagement, demonstrating sound knowledge of leasehold legislation and residential management practices, and responding effectively to queries, complaints, and operational issues in a timely and professional manner., • Provide people management and strategic workforce oversight, including staff supervision, performance management, recruitment planning, training and development, onboarding processes, and the implementation of operational procedures, staff manuals, and Standard Operating Procedures (SOPs)., • Conduct regular estate inspections and compliance audits, ensuring full adherence to statutory obligations, health & safety legislation, and building safety requirements, while maintaining accurate operational records and reporting. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Room Leader Key InformationLocation: Wanstead, Redbridge, Greater London, United Kingdom Greater London E11 2NU Contract Type: Full-timeContract Length: PermanentSalary:£15.29 - £15.40 per hour (£32,047.84 - £32,278.40 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team in Wanstead, Redbridge, Greater London, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you’ll be doing: • Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels, • Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale, • Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations, • Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder, • Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks, • Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable, • Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable, • Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable, • Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable, • Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core, • Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks, • Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis, • Contribute to technical design documentation, solution architecture notes and handover materials, • Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews, • 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity, • Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources, • Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices, • Automation Studio experience; building automations for data management, scheduled sends and file transfers, • Content Builder proficiency; email template development, dynamic content, snippet management, • AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups, • Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters, • Marketing Cloud Connect configuration and Salesforce CRM data sync management, • Understanding of email compliance, GDPR, suppression and consent management requirements, • Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features, • Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap, • Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement, • Ability to build and interpret marketing attribution models and campaign influence reporting, • Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases, • Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS), • Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings, • Comfortable working in Agile environments; contributing to sprints, standups and retrospectives, • Strong attention to detail and a methodical approach to testing, QA and documentation, • Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines, • Salesforce Certified Marketing Cloud Email Specialist, • Salesforce Certified Marketing Cloud Developer, • Salesforce Certified Marketing Cloud Administrator This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed.

Product Analyst - 12-month Contract | London | Hybrid (3 days onsite) A leading Financial Services company is seeking a Product Analyst / Product Manager to support CDD, KYC, and customer onboarding capabilities within a SAFe / Agile delivery environment. Key Responsibilities • Support CDD/KYC and onboarding products in a regulated financial services environment, • Manage and prioritise the product backlog (epics, features, user stories), • Contribute to PI planning, Agile ceremonies, and SAFe delivery, • Work closely with compliance, operations, technology, and product stakeholders, • Support roadmapping and strategic product planningRequired Experience, • Experience as a Product Analyst, Product Owner, or Product Manager, • Background in financial services, ideally payments, fintech, or banking, • Strong stakeholder management skills, • Experience working with compliance/operations teams

An opportunity has arisen for an experienced Customer Training Manager to lead a specialist training function within a highly technical, engineering led environment. This role is ideal for someone who enjoys combining people leadership, operational oversight and technical training strategy in a fast paced, high accountability setting. The role You will take ownership of a customer training function, leading a team of instructors and ensuring the design, delivery and continuous improvement of training programmes for both internal teams and external customers. This is a hands on leadership role where you will balance team development, operational planning and strategic oversight. Key responsibilities • Lead, coach and develop a team of technical instructors (c.6–7 direct reports), • Oversee the full training lifecycle – design, delivery, certification and evaluation, • Manage training schedules, resources, and course planning to meet business demand, • Implement and track KPIs, processes and performance measures, • Drive continuous improvement across training programmes and methodologies, • Manage stakeholder relationships, including internal teams and external customers, • Oversee resource planning, succession planning and recruitment activity, • Ensure compliance with health & safety and operational standards, • Contribute to commercial training proposals and customer feedback loopsWhat they’re looking for, • Proven experience leading a training team, function or operation, • Strong background in planning, scheduling and delivering structured training programmes, • Experience managing processes, KPIs and operational performance, • Confident people leader with experience across coaching, development and performance management, • Comfortable working in a technical or engineering led environment (highly advantageous), • Commercial awareness with the ability to balance customer needs and business prioritiesWhy consider this role?, • Opportunity to shape and lead a critical customer facing training function, • Blend of strategy and hands-on leadership, • High-impact role with visibility across the business, • Stable, well established organisation with strong technical credibility

Are you currently looking for an office-based Regional Project Manager role within a leading client within the Construction industry. Perhaps you pride yourself or your attention to detail, proactive nature, administration skills and would be confident providing full Commercial Project support? Our client is willing to train the right person looking for their first office role however, if you do have experience within managing Projects within the construction or manufacturing spaces, then this could be the ideal role for you. Job Title: Regional Project Manager Job Type: Full Time Permanent Hours: Monday to Friday Salary: Location: Feltham (Office based) Principle Duties and Responsibilities: • Coordinating subcontract engineers for installation projects, assisting in the management of incomplete installations, • Monitor the timely processing of projects through design, procurement and installation in line with customer programme and product lead times, • Managing costs, order materials for projects, and manage any late costs associated with these projects., • Administrative tasks involve handling SAP processes, raising purchase orders for subcontract engineers, and providing customers with updates on project progress., • Reporting to the Projects Director, ensuring information is accurate., • Project Management experience, • Previous Project Management experience within Construction, Building Materials, Engineering Manufacturing., • Experience in building and maintaining relationships with customers, • Attention to detail, • Exposure to Project Management qualifications such as Agile or PRINCE2, • Good technical understanding with an interest in understanding a diverse product range, • Outgoing and customer driven nature

HCA Sites Manager London Area | Hybrid with UK Travel | Monday to Friday | 37.5 Hours Are you an experienced Clinical Engineering leader ready to take ownership of multi-site operations in a patient-critical environment? This is your opportunity to play a pivotal role in delivering safe, compliant and high-performing medical equipment services across HCA sites. Purpose Of The Role The role requires an Equipment Management Professional to deliver Clinical Engineering support across HCA sites nationally, ensuring the safe, effective and compliant management of medical equipment. The post holder will lead and manage Service Managers, Engineers and onsite administrators to meet contractual SLA requirements and maintain high standards of service delivery. They will be responsible for driving continuous improvement and for the development and implementation of policies, processes, clinical governance frameworks and quality systems. Must Have Experience & Skills • Proven experience as a Clinical Engineering leader, • Strong knowledge of medical equipment and its application within patient-critical environments, • A successful track record of managing multidisciplinary teams, • Experience delivering services across multiple sites, • Strong experience developing and implementing policies, processes, and quality systems, • Excellent communication and stakeholder engagement skills, • Strong commercial awareness and understanding of service delivery performance, • The ability to lead proactively with accountability and professionalism, • A passion for motivating teams and driving continuous improvement, • The confidence to perform effectively within a fast-paced healthcare environment, • Overall management and performance of the team in delivering safe and effective clinical services., • Achieving required KPI targets in line with customer SLA arrangements., • Leading the development and implementation of policies, processes and quality systems relating to medical devices., • Reviewing and updating existing procedures and developing a robust system for all aspects of clinical equipment management., • Line management and supervision of the team, including setting objectives, conducting appraisals, planning work schedules and providing mentoring and support, with full backing from the Operations Manager., • Ensuring good practice in equipment management, including planned and reactive maintenance, asset lifecycle management and service contract monitoring., • Recruiting, inducting, developing and supporting staff to achieve high levels of productivity., • Working with and supporting the Operations Manager to exceed contract KPIs and ensure customer satisfaction., • Supporting customers as required to minimise disruption to hospital operations., • Building long-term relationships with customers, subcontractors and staff to ensure responsiveness and support., • Leading on customer escalations and ensuring complaints are dealt with promptly., • Working alongside contract and account managers to ensure customer requests are met., • Supervising and taking responsibility for the investigation of incidents involving medical devices., • Acting as the lead point of contact with MHRA, CQC, Health & Safety and other regulators, and implementing procedures to ensure compliance., • Conducting audits of clinical equipment, database content and record accuracy., • Uncontrolled when printed, ensure you have the current version before using this document., • Travelling to sites as required to support team engagement and customer relationships., • Undertaking any other duties that support the smooth operation and delivery of the service., • Contributing to the development of annual operating budgets for assigned contracts and monitoring performance against budget., • Degree in Management or equivalent experience, • Managerial experience (>5 years), • Biomedical experience (>10 years), • Membership of RCT or IPEM (Desirable), • Experience with medical device management theory and policies, • Customer focussed, confident meeting senior customer management, • Computer literate (Windows) to include Microsoft Office, • Excellent Influencing and negotiation skills, • Strong interpersonal & communication skills, • Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding, • Able to work as part of a team or alone, • Able to work to a deadline on various projects, • Exceptional levels of personal responsibility, • Strong aptitude for dealing with ambiguity, maturity, resilience and the ability to stay calm under pressure, • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes Apply now and take the next step in your Clinical Engineering leadership career. Contact Louise at 121 Personnel

Lead Data Scientist England£450-£480 Outside IR35RemoteThe Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep domain expertise with strong delivery capability, supporting enterprise clients across multiple sectors.The Role and Deliverables You will take ownership of end-to-end data science delivery, from problem definition through to deployment in live environments. * Design, build, and deploy machine learning models within Pega-based decisioning platforms. * Lead model development across feature engineering, training, validation, and ongoing performance monitoring. * Work closely with application and logic developers to embed models into operational decision workflows. * Develop statistical and machine learning models for personalisation, propensity scoring, and next-best-action use cases. * Design and run experiments, including A/B testing, to quantify business impact. * Provide technical leadership and mentoring to other data scientists, while engaging confidently with client stakeholders.Your Skills and Experience * Strong experience delivering data science solutions in client-facing or consulting environments. * Advanced capability in Python and or R, with hands-on use of modern machine learning libraries. * Deep understanding of statistical modelling, experimentation, and model evaluation techniques. * Experience deploying and operating models on cloud platforms such as AWS, GCP, or Azure. * Proven ability to communicate complex technical concepts to non-technical audiences. * Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable. * Exposure to real-time decisioning, customer engagement, or personalisation use cases is advantageous. * Familiarity with MLOps practices and model monitoring frameworks is beneficial.How to Apply If you are looking for a senior data science role where you can combine technical depth with real client impact, apply now to learn more.

Deputy Manager Key InformationLocation: Edmonton, London, United Kingdom Hertfordshire N9 9TQContract Type: Full-timeContract Length: PermanentSalary: £16.00 - £18.00 per hour (£33,536 - £37,728 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development, and leading high-performing teams? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity we’re excited to welcome a Deputy Manager to our friendly and dedicated team in Edmonton, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Experience of leading and managing a team Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Demonstrate sound knowledge of the EYFS guidelines Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Deputy Manager, you will: To support the Manager, Third in Charge and Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating nursery environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of Room Leaders and Practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Deputy Manager position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: • Managing retrofit and upgrade projects from pre-order technical support through to final handover, • Delivering projects on time, within budget and to agreed commercial terms, • Overseeing site activity and supporting installation technicians to deliver high-quality outcomes, • Managing snagging, variations and project close-out, • Acting as the main point of contact for customers, clearly managing scope, expectations and timelines, • Ensuring customer site readiness requirements are identified and fulfilled, • Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression, • Managing technical documentation, drawings, specifications and approvals, • Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly What skills and experience are required to perform this role? • Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation., • Strong commercial awareness, with the ability to manage costs, margins, variations and change control., • Ability to interpret technical drawings, specifications and scopes of work in a site-based environment., • Excellent communication and organisational skills, with experience managing customers and multiple stakeholders., • Strong knowledge of Health & Safety requirements within live or operational site environments., • Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required., • Company Car, • A friendly and inclusive working environment, • 23 days annual leave plus 8 public bank holidays, • Annual leave increases with the length of service, • Your birthday off, • Life insurance of four times your basic salary, • Company Pension scheme after 3 months of service with 9% employer contributions, • Membership to a Healthcare or Cash Plan scheme after probation, • Internal training and career development programmes. Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.

Hexagon Group are delighted to be working with a highly reputable real estate company who are recruiting an Engineering Manager to manage engineering and energy management for an impressive asset in Central London. The salary for this role is paying between £80,000 - £85,000 plus a generous benefits package, and the opportunity to work with an experienced property management team. Our client is dedicated in providing the highest standards when it comes to building management, engineering services and energy management. As the Engineering Manager, you will play a key role in overseeing the engineering and energy aspects for the estate. You will be responsible for driving sustainability initiatives, optimising energy efficiency and ensuring seamless delivery of the engineering systems. Key Responsibilities: • Energy Management - Develop and implement comprehensive energy management strategies to optimise energy consumption across the commercial estate., • Contractor Management - Management of the on-site M&E service partner, ensuring the effective operation and maintenance of on-site building management systems, and electrical & mechanical systems., • Sustainability Initiatives - Leading on sustainability initiatives, utilising the latest technology to minimise environmental impact., • Service Charge Management - Supporting the Estate Management with the production of the estates service charge budgets., • Compliance - Ensure compliance with relevant regulations and standards are completed and up to date., • Using data analysis to assess and improve building performance., • Strong mechanical and electrical background (HNC/HND/Degree or Masters in a Building Services/Mechanical or Electrical Subject), • Proven track record managing engineering services across a commercial property or estate., • Strong knowledge of energy conservation measures, sustainable building practices and smart building technology, • Previous experience implementing energy & sustainability projects.

Senior Digital Merchandising Operations Manager London (Hybrid, 2 days in London) Up to £70,000This is an exciting opportunity to join a high-profile digital function where you will shape assortment strategy, influence senior stakeholders, and act as the digital voice across the full buy cycle. With the role newly created, you will have a blank slate to build best-in-class merchandising operations and directly impact customer experience, NPS performance, and commercial results.The Company They are a global retail brand recognised for premium product and a strong digital vision. The organisation is investing heavily in elevating customer experience and ensuring digital insights sit at the heart of buying, planning, and trading decisions. You will join a collaborative environment where digital performance is highly visible, and your recommendations directly shape commercial strategy. With a new Merch Ops structure in place, this is a rare chance to influence the operating model from day one.The Role As Senior Merchandising Operations Manager, you will: * Act as the digital voice throughout the buy cycle, shaping pre-season planning and in-season trading decisions. * Provide insight on customer behaviour, onsite performance, availability metrics, and product trends. * Influence buying, planning, and inventory teams with clear, data-led recommendations. * Own availability visibility, depth optimisation, size analysis, and zero-seller reduction initiatives. * Identify risks and opportunities across categories, ensuring digital priorities are represented at senior forums. * Build and deliver digital hindsight packs, seasonal reviews, and commercially relevant insight summaries. * Strengthen cross-functional alignment with Buying, Planning, Inventory, Site Operations, Connected Retail, and Business Planning teams.Your Skills and Experience You will bring: * Strong commercial experience in merchandising operations, digital trading, planning, or allocation. * Direct ecommerce and retail knowledge with a deep understanding of digital KPIs such as conversion and product engagement. * Advanced analytical capability across Excel and reporting tools, with the ability to translate data into simple, actionable guidance. * Proven experience influencing senior stakeholders and navigating complex cross-functional environments. * Confidence challenging assumptions and driving alignment across multiple teams. * A proactive, collaborative approach and the ability to thrive in a fast-paced, evolving digital organisation.What They Offer * Salary up to £70,000 depending on experience. * Hybrid working with two days a week in their central London office. * High organisational visibility with the opportunity to shape a brand-new function. * Strong career development with exposure to senior leadership and strategic decision-making.How to Apply If you are interested in this Senior Merchandising Operations Manager role, please apply with your CV and the team will be in touch.

Exciting Opportunity Alert! Join Rendall & Rittner as a Building Manager Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Building Manager. This is an incredible career opportunity with a fantastic package. Position: Building Manager Location: Gallions 3B, London, E16 2HH Working Hours: Monday – Friday Salary: £40,000 - £42,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 25 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be situated at 3B Gallions, a thriving new build estate located in the heart of East London’s Royal Docks. Currently comprising of 472 homes, the estate will continue to grow as part of a phased handover fostering a vibrant neighbourhood. Excellent transport links to Gallions Reach DLR station. Key Responsibilities and Requirements: As a Building Manager at Rendall & Rittner, you will: • Have experience working in a similar supervisory / managerial role within property / building management., • You have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems., • You have a strong health and safety background, ensuring statutory compliance and keeping up to date with the changing legislation., • You have managed onsite projects either major works or new site mobilisation., • You’ll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team., • You’ll have experience managing staff and relevant employment related issues., • You’ll have managed budgets and overall expenditure for a residential development, working closely with the Property Manager, • You have overseen external contractors and property maintenance., • You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely, and managing a team environment. You’ll lead, engage and inspire others. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1" Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

We are recruiting on behalf of our client for an experienced Clinical Engineering Manager to oversee the delivery of medical equipment management services across multiple healthcare sites nationwide. This is a fantastic opportunity for a strong people leader with a background in biomedical or clinical engineering. The successful candidate will manage and support a multidisciplinary team, ensuring high standards of service delivery, compliance and customer satisfaction are achieved. You will play a key role in driving continuous improvement, managing KPIs and maintaining strong relationships with customers and stakeholders. Key Responsibilities: • Managing clinical engineering services across multiple sites, • Leading and developing engineering teams, • Ensuring SLA/KPI performance targets are met, • Overseeing medical equipment maintenance and lifecycle management, • Supporting compliance, audits and quality processes, • Managing customer relationships and escalations, • Strong biomedical/clinical engineering experience, • Previous leadership or management experience, • Knowledge of medical device management and compliance, • Excellent communication and stakeholder management skills

A fantastic opportunity has emerged for a Head of Resident Experience to join the housing department at one of Adecco's key public sector clients in a full time (36 hours per week, Monday to Friday) interim assignment. Working hybridly (3 days each week) our client's West London office, this role reports into the Assistant Director of Landlord Services and will line manage a Resident Engagement Manager and the Complaint Resolution Manager. The role has been moved from Asset Management into Landlord Services and re-profiled and is critical to delivering the organisation's Regulator of Social Housing improvement plan. The aim is to improve performance and progress towards a C1 rating. Key Responsibilities: • Lead Resident Engagement and Complaints, • Act as lead for two regulator-linked improvement projects:, • Resident engagement, • Customer access, • Drive delivery of the improvement plan with tight deadlines., • Establish a culture of continuous improvement and innovation by developing and implementing key changes., • Engage with community stakeholders and partners, ensuring collaboration and co-creation on joint initiatives and integrating community and partnership working into service planning and delivery., • Being responsible and accountable for managing the budget, involving finance teams early, ensuring compliance with financial and procurement procedure rules, policies and processes, and proactively managing risks and overspends, and maximising income, funding opportunities and efficiencies., • Foster effective communication with all service staff, ensuring they are well-informed., • Draft comprehensive reports, briefing notes, and presentations, support audits and committee meetings with detailed information and analysis and collaborate with the Assistant Director to ensure all documentation meets organisational standards and aids decision-making., • Build strong relationships across the organisation (e.g. IT, performance teams)., • Provide strategic leadership to a small resident engagement team and strengthen its direction., • Support recruitment within the team., • Strong experience in social housing, particularly resident engagement and customer experience., • Proven head-of-service or senior leadership experience., • Able to operate at pace, bring structure, and add value quickly., • Extensive knowledge and in-depth understanding of resident engagement, driving customer excellence, performance management, and delivering high-quality resident services., • Proven ability to lead, manage, and motivate teams, ensuring high performance and effective service delivery., • Demonstrable commitment to improving customer satisfaction for residents., • Excellent verbal and written communication skills for effective interaction with internal and external stakeholders., • Strong data management, analytical, and problem-solving skills to address complex operational issues, with experience of using data analytics and reporting tools., • Experience of undertaking detailed performance monitoring on key compliance metrics, analysing data to identify trends, strengths, and areas for improvement, and contributing to long-term planning and strategy., • Understanding of how to support strong and compliant procurement delivery and commercial management., • Ability to provide thorough culture change, training, and ongoing support to staff to ensure they understand and adhere to strong customer and compliance-focused behaviours, developing a culture of accountability.

The Role Our client, a large Managed Service Provider, is looking for an experienced Account Manager to drive revenue growth within a defined customer base, selling a full portfolio of IT services. You’ll take ownership of a key account, developing long-term relationships while identifying and delivering new business opportunities.What’s in it for you? • Competitive base salary + OTE + car allowance/company car, • Comprehensive benefits package + flexible benefits scheme, • Hybrid working model, • Career development and ongoing learning opportunities, • Opportunity to join a large and renowned IT company, • Inclusive, collaborative culture with strong internal supportResponsibilities, • Develop and grow revenue and margin within an assigned account, • Identify and qualify new sales opportunities aligned to customer strategy, • Build and execute account plans to maximise growth, • Lead and coordinate external partners on sales opportunities, • Strengthen relationships with customers, vendors, and partners, • Work closely with solution specialists to deliver tailored propositions, • Maintain accurate pipeline management, forecasting, and CRM data, • Drive a balanced mix of product and services salesCandidate Requirements, • Experience selling IT consulting, professional, or managed services and solutions, • Track record of delivering growth within defined accounts, • Strong commercial acumen and negotiation skills, • Ability to engage and influence stakeholders up to CxO level, • Strong understanding of aligning technology solutions to business outcomes

IT Service Relationship-Experience Lead (Contract: Inside IR35) The purpose of the Service Experience Manager (IT) is to lead on IT Service Relationship Reviews with all internal organisational departments. The role will track, measure and report on internal Customers experience using IT Services end-to-end, to drive continual service improvement and value of IT Services The role will encompass the following areas of responsibility, but this is not finite: • Chair, minute action Service Relationship meetings (approx. 23 pcm), • Colleague Experience Surveys, • Create Reporting \ Dashboards, • Manage complaints, • Maintain Continual Improvement Plans This is role which will be focussed on leading Service Relationship Meetings with internal department Heads and Managers, to maintain relationships with IT for continual service improvement.This role requires IT technical understanding, so someone who has worked within an IT Dept. However, the role is a customer focused role to provide a point of escalation, drive service improvement and track actions from the service relationship meetings. This role requires a knowledge of building reports and dashboards to demonstrate value for IT and our Customers eg Designing and creating customer feedback surveys on IT Services and continually following up output. This is an administrative role which requires excellent administrative, organisational and analytical skills, due to the feedback surveys required You will… • Chair regular internal Service Reviews with departments, as forum to capture Service Experience and Value of IT, document and track minutes and actions, • Create and maintain Colleague Experience Surveys and use output for continual service improvement (CSI), • Define and create Experience Level Agreements (XLAs), communicate and then publish these (with the assistance of the Head of IT Services), • Produce Monthly Dashboards & Reports (ITSM tool, Power BI), • Develop, implement and maintain process to manage / track complaints, • Communicate clearly both orally and in writing and present to our Colleagues in a non-technical way, • Think innovatively, • Be individually motivated to drive and promote the Colleague Experience function in and out of IT, • Analyse both quantitative and qualitative data using appropriate tools, to provide clear insights for driving improvement for Colleague Experience across IT, • Maintain ‘Service’ culture throughout IT Department, • Maintain communication / between Colleagues and IT individual units, • Spend day-in-the-life-of with our various colleagues/organisation units, incl IT You have… • Advanced administrative skills using Microsoft suite ie Word, Excel, Powerpoint, Analytics, • Good analytical knowledge and experience of designing and producing IT reports, dashboards and management information with Power BI or alternate analytic tools, • Extensive experience working within IT Dept / Customer outcome focused role, • Good communication, influencing and negotiation skills to drive Colleague Experience, cultural, procedural and functional change across the organisation, • Self-motivated, target-driven, success focussed, • Excellent time management / deadline focused, • Strong oral and written communication skills, • Tactful and approachable at all times. Open, honest and strong personality, • Team player, collaborative and able to work as part of a team drawing on the expertise of colleagues to ensure that the requirements of the organisation as a whole are met, • ITIL v4 Foundation minimum certification

Maintenance Engineer (Production Machinery) North London, England £40,000 - £50,000 + Training + Progression + Pension + Company Benefits Are you a Maintenance Engineer or similar, having a multiskilled 50/50 split coming from a background within the production/manufacturing/textiles/machinery industry or a related field, looking to take the next step in your career by joining a well-established, rapidly growing company leading company, recognised for being at the very forefront of luxury linen innovation? Do you want to become a key figure in a team of highly impressive, sector specialists, housed by a well-respected company, holding a nationwide presence, recognised for their premium quality service and best-in-class workmanship in every project they undertake? On offer for the successful Maintenance Engineer or similar is the exciting opportunity to join a well-established, highly impressive company, recognised for their premium quality service and best in class workmanship in every project they undertake. Presenting itself is the unmissable opportunity to join a rapidly-growing company, offering not only industry leading training and development alongside scalable career progression pathways, but also the chance to work at the very forefront of technical innovation within luxury linen production. In this role, the successful Maintenance Manager or similar will be responsible for both the reactive and preventative maintenance of textile production machinery. This is a shift-work role, operating on a two-week rota, with week one being a 4 on/3off split, and week two being a 3 on/4 off split. In addition, you will also be responsible for the service and repair of production machinery. On top of this, you will also be responsible for the trouble shooting and diagnostics of said machinery. Finally, you will be responsible for keeping accurate technical documentation of any projects worked. The ideal Service Engineer or similar will come from a background within the production/manufacturing/textiles/machinery industry or a related field. In addition, you will also have had previous working experience within a Multiskilled/Maintenance/Service Engineer role or similar, having a 50/50 mechanical, electrical split. On top of this, you will have both a customer focus as well as a commercial awareness. Finally, you will have strong organisational and communicational skills as well as being happy to work rotating shifts. The Role: • Reactive and preventative maintenance, • Trouble shooting and diagnostics, • Background within the production/manufacturing/textiles industry or a related field, • Previous working experience within a Multiskilled/Maintenance/Service Engineer role or similar Keywords: Multiskilled, Engineer, Engineering, Maintenance, Service, Repair, Production, Manufacture, Manufacturing, Manager, Management, Operations Manager, Luxury, Linen, Commercial, North London, London, England If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Housing Operations Manager (12 Month FTC) Location: North LondonSalary: £50,000 per annumContract Type: Fixed Term Contract (12 Months)Working Pattern: Full Time (37.5 hours each week, Monday to Friday) Are you ready to make a meaningful impact in the housing sector? Our client, a leading public sector organisation dedicated to providing high-quality affordable housing, is seeking a dynamic Housing Operations Manager to join their vibrant Tenancy Management team! This is a fantastic opportunity to lead exciting projects and drive service improvement within a supportive and friendly environment. Role Overview: In this pivotal 12-month fixed-term role, you will report directly into our client's CEO and provide focused leadership during a transformative period. Your primary responsibilities will include ensuring continuity in housing operations, enhancing KPI performance, and spearheading key projects related to tenant involvement, leasehold processes, and digital transformation. Key Responsibilities: • Deliver a comprehensive, customer-focused housing management service., • Lead projects that amplify tenant involvement, ensuring their voices shape service improvements., • Continuously identify opportunities to enhance housing management services., • Track and achieve KPIs, striving for median/upper quartile performance., • Manage budgets effectively and demonstrate value for money., • Collaborate across teams to provide exemplary customer-focused services., • Significant experience in a similar housing management position., • A solid understanding of social housing regulation and housing law., • Strong leadership skills, capable of motivating teams and driving performance., • A commitment to tenant involvement and enhancing customer experiences., • Excellent analytical skills and a knack for data-driven decision-making., • Generous Leave: 25 days holiday plus bank holidays (pro rata)., • Health Benefits: Access to a healthcare cashback scheme., • Employee Support: Assistance programs including free counselling and legal advice., • Work-Life Balance: Flexibility with hours and working days after probation. At our client's organization, you will be part of a diverse and fun team committed to making a difference in the community. With a strong focus on collaborative working and continuous improvement, your contributions will be valued, and you'll have the opportunity to grow professionally. Ready to Make a Difference? If you are passionate about housing management and eager to lead impactful projects, we would love to hear from you!