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\n Support Worker -Young Persons \n Berkhamsted \n 37.5 hours per week \n £26,228 \n \n As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, young mothers or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals. \n \n What you'll do \n \n In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies. \n \n What you'll need \n \n • Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering. \n • Strong communication skills and the ability to build positive relationships with young people and external partners \n • A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives \n • Confidence to work independently (including lone working) and collaboratively as part of a team \n • Good IT literacy, including the use of Microsoft Office and data entry systems \n • A driving licence and your own vehicle, as this role will involve some travelling between schemes. \n \n Why join us? \n \n When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. \n \n What You’ll Get \n \n • 25 days’ annual leave \n • Flexible benefits including healthcare, dental, and discounts. \n • 4x Life Assurance and up to 10% pension contribution. \n • Professional development, including funded apprenticeships. \n • Two paid volunteering days each year. \n • Family-friendly policies and a supportive team culture. \n \n Please read before applying: \n \n We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! \n \n \n Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. \n \n For further information and an application pack please click "Apply on our website" \n \n

\n Waking Nights Support Worker \n Berkhamsted \n 40 hours per week - (rolling 8 week rota with 4 nights on and 4 nights off working 12.5 hrs each night (9pm - 9.30am) \n £27,976 \n \n Hours: Waking nights – 40 hours per week \n \n Are you ready to make a difference in the quiet hours of the night? \n \n We’re looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs. \n \n In this role, you’ll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight. \n \n A Typical Night in the Role \n \n Your shift will start with a handover from the day team before you prepare for the night ahead. You’ll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you’ll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe. \n \n What We’re Looking For \n \n We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria: \n \n Background: Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, with a focus on development and personal growth. \n \n Complex Needs: Professional experience of supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability. \n \n Managing Challenging Behaviour & Maintaining Professional Boundaries: Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries. \n \n Safeguarding and Trauma-Informed Principles: Thorough and up-to-date knowledge of safeguarding and trauma-informed care. \n \n IT Skills, Complex Casework & Time Management: Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management. \n \n Why join us? \n \n When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. \n \n What You’ll Get \n \n • 25 days’ annual leave \n • Flexible benefits including healthcare, dental, and discounts. \n • 4x Life Assurance and up to 10% pension contribution. \n • Professional development, including funded apprenticeships. \n • Two paid volunteering days each year. \n • Family-friendly policies and a supportive team culture. \n \n Please read before applying: \n \n We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! \n \n Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. \n \n For further information and an application pack please click "Apply on our website" \n \n

\n Part-time Support Worker - Young Persons \n Berkhamsted \n 32.5 hrs per week \n £22,730 (FTE - £26,228) \n \n We are currently advertising this part time (32.5hrs per week) Support Worker position In Berkhamsted. \n \n As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, young mothers or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals. \n \n What you'll do \n \n In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies. \n \n What you'll need \n \n • Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering. \n • Strong communication skills and the ability to build positive relationships with young people and external partners \n • A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives \n • Confidence to work independently (including lone working) and collaboratively as part of a team \n • Good IT literacy, including the use of Microsoft Office and data entry systems \n • A driving licence and your own vehicle, as this role will involve some travelling between schemes. \n \n Why join us? \n \n When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. \n \n What You’ll Get \n \n • 25 days’ annual leave (Pro rata) \n • Flexible benefits including healthcare, dental, and discounts. \n • 4x Life Assurance and up to 10% pension contribution. \n • Professional development, including funded apprenticeships. \n • Two paid volunteering days each year. \n • Family-friendly policies and a supportive team culture. \n \n Please read before applying: \n \n We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! \n \n Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role. \n \n For further information and an application pack please click "Apply on our website" \n \n

Senior Data Engineer (Data Modelling)UK Remote-First (occasional travel to parks, head office and team events)Permanent | Full TimeCompetitive salary + bonus and benefitsAbout the roleDo you think in facts and dimensions? Are you the kind of engineer who gets a genuine kick out of designing a clean, well-structured data model - one that turns messy source data into something the whole business can trust and use? If that sounds like you, we want to hear from you!At Haven, great holidays are powered by great data - and behind every dashboard, forecast and guest insight sits a data model that someone thought carefully about. That someone could be you. As a Senior Data Engineer Data Modelling), you'll be a specialist at the heart of our data engineering community, focused squarely on the craft of dimensional modelling and the semantic layer that turns raw data into a source of truth our teams rely on every day.But the best models don't start in dbt - they start with a conversation. The part of this role that matters most is your ability to sit with the business, understand how guests, bookings, parks and revenue actually work, and translate that real-world process into a clear, domain-aligned dimensional model. It's the rarest and most valuable skill in modelling, and it's the one we care about most.From there, you'll spend your time designing and evolving Kimball-style models, building elegant transformations in dbt, and shaping the way our business understands its guests and operations. Working within a supportive squad, you'll set the standard for modelling quality through your own work, share what you know with fellow engineers, and continue to grow your craft in a collaborative, remote-first environment where curiosity is celebrated.This is a hands-on, deeply technical role for a data modeller who cares about data quality, clarity and craft - and who wants their work to make a tangible difference to millions of guest experiences every year.Your OpportunityTranslate business process into models. Sit with the business to understand how guests, bookings, revenue and operations really work - then translate that process into intuitive, domain-aligned dimensional models that stand the test of time.Model with Kimball methodology. Design, build and evolve dimensional data models, getting the grain right first and building for the way the business will grow.Build the dbt layer. Craft the transformation and semantic layer in dbt that turns raw source data into trusted, well-documented business truth.Champion quality. Make data quality, testing and documentation first-class parts of the modelling craft.Set the standard. Share your modelling patterns, techniques and thinking with fellow engineers, setting the standard through the quality of your own work.Shape the trade-offs. Bring a strong, well-reasoned point of view on modelling trade-offs into product and engineering conversations.Communicate clearly. Explain your design decisions to both technical and nontechnical audiences, so the whole business understands the model it relies on.What we'd like you to bring# EssentialDeep dimensional modelling experience. Several years of hands-on Kimball modelling on production warehouses that a business genuinely relies on - this is the heart of the role.Business-to-model translation. A real feel for turning business process into a data model: talking to stakeholders, uncovering the true grain, and shaping a domain that makes sense to the people who use it.Strong SQL and dbt. Deep, practical experience with dbt as your modelling toolkit.The instincts of an experienced modeller. You know when to reach for a conformed dimension, how to handle slowly-changing dimensions and late-arriving facts, why grain declaration comes first, and how a bus matrix keeps a warehouse coherent as it grows.A genuine passion for the craft. Clean design, sensible grain, thoughtful naming, and models that stand up to real-world use.# # Nice to have Working knowledge of Snowflake (our cloud data platform), and comfort with scheduling and orchestration tools such as Airflow. Familiarity with testing TDD, DevOps and CI/CD as applied to analytics engineering workflows. Confident use of Python where it supports the modelling work, and comfort managing your own local development environment. An eye for using AI coding tools thoughtfully - to accelerate delivery without ever compromising quality.# # And whoever you are, we'd love you to bring Excellent personal time management and self-direction - essential for thriving in a remote-first setup. A curious, collaborative, detail-oriented mindset with a strong desire to share and contribute across squads and cross-functional teams.You'll be part of a forward-thinking data community where craft matters, curiosity is celebrated, and the models you build will directly shape holidays enjoyed by millions of guests every year.Why Haven?At Haven, we're one great team, united by our passion for creating amazing experiences for our guests and our people. You'll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment.What's In It For You?25 Days Holiday + Bank Holidays + Holiday Buy SchemeAnnual bonus20% discount on both Haven and Warner Hotels holidays for you, family and friendsComprehensive wellbeing supportExclusive discounts with corporate partnersExciting career pathways, including Learning and Development opportunities such as Apprenticeships and DegreesEnhanced family friendly policies and pay (eligibility criteria applied)Who are we?We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, and our head office is based in Hemel Hempstead.What's it like to work with us?Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.This is a remote-first role. You'll do your best modelling work wherever you focus best, coming together with the team on Park, at Head Office or at events when it adds the most value - typically a few times a month rather than every week.What can you expect during the recruitment process?The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcin.What We Offer- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’- Annual bonus- 20% discount on both Haven and Warner Hotels holiday for you, family and friends- Comprehensive wellbeing support- Access to the Bourne Leisure corporate box at the O2 Arena ,London- Exclusive discounts with corporate partners- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees- Enhanced family friendly policies and pay (eligibility criteria applied)How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. #J-18808-Ljbffr

Customer Lifecycle Marketing Manager Hemel Hempstead (Hybrid – 3 days/week in office) Annual salary + bonus and benefits Ready to help shape unforgettable holiday experiences for millions of guests? We’re looking for a Customer Lifecycle Marketing Manager who’s excited to lead with heart, think creatively, and bring campaigns to life across our app, email, SMS, WhatsApp and more. In this role, you’ll guide and support our Holidays CRM Executive while owning the full journey of campaign delivery — all with the goal of inspiring guests to book, return, and build memories that last. If you’re passionate about smart, data‑led marketing and love turning insights into meaningful results, we’d be thrilled to welcome you to the team. • Leading with support and encouragement, guiding and inspiring our Customer Lifecycle Marketing Executive to deliver confidently while growing their skills and career., • Bringing our lifecycle strategy to life, shaping and delivering thoughtful, data-led marketing initiatives across CRM channels to drive holiday bookings and upgrades., • Owning seamless, end‑to‑end campaign delivery, using our CDP (Bloomreach) to build, analyse and optimise personalised journeys that resonate with guests., • Championing personalisation and insight, deploying impactful always‑on triggers and using analytics to refine campaigns and unlock new opportunities., • Collaborating across the business, connecting CRM with wider marketing activity, supporting trading needs, presenting ideas to senior stakeholders, and stepping in for the Head of Customer Lifecycle Marketing when needed., • Confidence working with Bloomreach, including building personalised communications, managing platform operations, and creating dynamic content across email and app messaging., • A comfortable grasp of the technical elements of CRM, with working knowledge of HTML, CSS, JSON and templating or scripting languages (such as Jinja, ERB or EJS) to support automation and personalisation., • A curiosity for data and the ability to interpret insights using tools such as Tableau, Google Analytics or Amplitude to guide decisions and improve performance., • Experience delivering effective CRM campaigns, supported by evidence of previous success, the confidence to navigate ambiguity, and the initiative to move projects forward with care and creativity., • A collaborative and supportive approach, with the ability to guide an executive, inspire colleagues, act with integrity, and bring enthusiasm and curiosity to every challenge., • Experience in travel/hospitality CRM, • ‘Holiday Buy Scheme’, • Annual bonus, • Up to 75% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at . • Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’, • Annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) #J-18808-Ljbffr

UK Remote-First (occasional travel to parks, head office and team events). Permanent | Full Time. Competitive salary + bonus and benefits. Do you think in facts and dimensions? Are you the kind of engineer who gets a genuine kick out of designing a clean, well-structured data model — one that turns messy source data into something the whole business can trust and use? If that sounds like you, we want to hear from you! At Haven, great holidays are powered by great data — and behind every dashboard, forecast and guest insight sits a data model that someone thought carefully about. That someone could be you. As a Senior Data Engineer (Data Modelling), you'll be a specialist at the heart of our data engineering community, focused squarely on the craft of dimensional modelling and the semantic layer that turns raw data into a source of truth our teams rely on every day. From there, you'll spend your time designing and evolving Kimball-style models, building elegant transformations in dbt, and shaping the way our business understands its guests and operations. Working within a supportive squad, you'll set the standard for modelling quality through your own work, share what you know with fellow engineers, and continue to grow your craft in a collaborative, remote-first environment where curiosity is celebrated. • Translate business process into models. Sit with the business to understand how guests, bookings, revenue and operations really work — then translate that process into intuitive, domain-aligned dimensional models that stand the test of time., • Model with Kimball methodology., • Design, build and evolve dimensional data models, getting the grain right first and building for the way the business will grow., • Build the dbt layer. Craft the transformation and semantic layer in dbt that turns raw source data into trusted, well-documented business truth., • Champion quality. Make data quality, testing and documentation first-class parts of the modelling craft., • Set the standard. Share your modelling patterns, techniques and thinking with fellow engineers, setting the standard through the quality of your own work., • Shape the trade-offs. Bring a strong, well-reasoned point of view on modelling trade-offs into product and engineering conversations., • Communicate clearly. Explain your design decisions to both technical and nontechnical audiences, so the whole business understands the model it relies on., • Essential Deep dimensional modelling experience. Several years of hands‑on Kimball modelling on production warehouses that a business genuinely relies on — this is the heart of the role., • Business‑to‑model translation. A real feel for turning business process into a data model: talking to stakeholders, uncovering the true grain, and shaping a domain that makes sense to the people who use it., • Strong SQL and dbt. Deep, practical experience with dbt as your modelling toolkit., • The instincts of an experienced modeller. You know when to reach for a conformed dimension, how to handle slowly‑changing dimensions and late‑arriving facts, why grain declaration comes first, and how a bus matrix keeps a warehouse coherent as it grows., • A genuine passion for the craft. Clean design, sensible grain, thoughtful naming, and models that stand up to real‑world use., • Excellent personal time management and self‑direction — essential for thriving in a remote‑first setup., • A curious, collaborative, detail-oriented mindset with a strong desire to share and contribute across squads and cross‑functional teams., • Working knowledge of Snowflake (our cloud data platform), and comfort with scheduling and orchestration tools such as Airflow., • Familiarity with testing (TDD), DevOps and CI/CD as applied to analytics engineering workflows., • Confident use of Python where it supports the modelling work, and comfort managing your own local development environment., • An eye for using AI coding tools thoughtfully — to accelerate delivery without ever compromising quality. At Haven, we’re one great team, united by our passion for creating amazing experiences for our guests and our people. You'll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment. • 25 Days Holiday + Bank Holidays + Holiday Buy Scheme, • Annual bonus, • 20% discount on both Haven and Warner Hotels holidays for you, family and friends, • Comprehensive wellbeing support, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, and our head office is based in Hemel Hempstead. The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. #J-18808-Ljbffr

CLM ManagerApply: Hybrid: Hemel Support Centre, 1 Park Lane, Hemel Hempstead, Herts HP2 4YL: Full time: Posted 9 Days Ago: JR105709Customer Lifecycle Marketing ManagerHemel Hempstead (Hybrid – 3 days/week in office)Annual salary + bonus and benefitsReady to help shape unforgettable holiday experiences for millions of guests? We’re looking for a Customer Lifecycle Marketing Manager who’s excited to lead with heart, think creatively, and bring campaigns to life across our app, email, SMS, WhatsApp and more. In this role, you’ll guide and support our Holidays CRM Executive while owning the full journey of campaign delivery — all with the goal of inspiring guests to book, return, and build memories that last. If you’re passionate about smart, data‐led marketing and love turning insights into meaningful results, we’d be thrilled to welcome you to the team.What you will be doing:* Leading with support and encouragement, guiding and inspiring our Customer Lifecycle Marketing Executive to deliver confidently while growing their skills and career.* Bringing our lifecycle strategy to life, shaping and delivering thoughtful, data-led marketing initiatives across CRM channels to drive holiday bookings and upgrades.* Owning seamless, end‐to‐end campaign delivery, using our CDP (Bloomreach) to build, analyse and optimise personalised journeys that resonate with guests.* Championing personalisation and insight, deploying impactful always‐on triggers and using analytics to refine campaigns and unlock new opportunities.* Collaborating across the business, connecting CRM with wider marketing activity, supporting trading needs, presenting ideas to senior stakeholders, and stepping in for the Head of Customer Lifecycle Marketing when needed.What we’d like you to bring:* Confidence working with Bloomreach, including building personalised communications, managing platform operations, and creating dynamic content across email and app messaging.* A comfortable grasp of the technical elements of CRM, with working knowledge of HTML, CSS, JSON and templating or scripting languages (such as Jinja, ERB or EJS) to support automation and personalisation.* A curiosity for data and the ability to interpret insights using tools such as Tableau, Google Analytics or Amplitude to guide decisions and improve performance.* Experience delivering effective CRM campaigns, supported by evidence of previous success, the confidence to navigate ambiguity, and the initiative to move projects forward with care and creativity.* A collaborative and supportive approach, with the ability to guide an executive, inspire colleagues, act with integrity, and bring enthusiasm and curiosity to every challenge.* Experience in travel/hospitality CRMWhat’s In It For You? - ‘Holiday Buy Scheme’ - Annual bonus - Up to 75% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at .What We Offer- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’- Annual bonus- 20% discount on both Haven and Warner Hotels holiday for you, family and friends- Comprehensive wellbeing support- Access to the Bourne Leisure corporate box at the O2 Arena ,London- Exclusive discounts with corporate partners- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees- Enhanced family friendly policies and pay (eligibility criteria applied)How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. #J-18808-Ljbffr

Are you a hands-on Site Reliability Engineer who thrives at the intersection of cloud, code and reliability? If so, we want to hear from you! Haven is looking for a technically strong SRE to join our Product Technology function and help raise the bar for how our digital platforms perform, scale and recover. You’ll work shoulder to shoulder with engineering teams and Product Tech Leads to design, implement and support the systems that guests, owners and colleagues rely on every day. From CI/CD pipelines and observability through to database reliability, incident management and disaster recovery, this role touches every layer of our stack. This is also a great time to join. AI-assisted and agentic engineering tooling is a core part of how we build, and you’ll play an active part in shaping how those tools are adopted safely and effectively across the team. If you enjoy reducing toil, driving up standards and engineering forwards through uncertainty, this one is for you. • Support infrastructure engineering from design through to implementation, solving complex challenges around developer productivity and delivery velocity, • Design and improve CI/CD processes and pipelines using Git Actions, shaping our release process and deployment strategies so we consistently deliver high-quality releases., • Partner with developers and engineers to troubleshoot build and deployment issues and unblock delivery, • Contribute to and maintain internally developed engineering tools, • Own monitoring, tracing and observability so we are first to know when something is (or is about to be) an issue, and can diagnose it quickly, • Drive database reliability across our relational and non-relational estate (RDS PostgreSQL/Aurora PostgreSQL, Oracle, MS SQL, OpenSearch), including critical legacy systems, • Champion security by ensuring the right technical and business controls are in place, including supporting accreditation processes, • Proactively identify performance, scalability and load improvements that reduce response times, • Define our approach to incident management, including runbooks and response practices, • Ensure disaster recovery documentation, controls and training are in place and ready when needed, • Shape our release process and deployment strategies so CI/CD consistently delivers high quality releases, • Partner with our Platform Team to define guardrails and cloud policies, • Share cloud best practice across engineering, • Actively use AI-assisted and agentic coding tools as part of your day-to-day work, and help the team get the most out of them, • Deep knowledge of AWS and a strong grasp of cloud engineering and architectural best practice, • Proven experience with CI/CD and configuration management tools, technologies and practices (ideally Git Actions), • Hands-on experience with Infrastructure as Code, ideally Terraform, • Experience with containerisation using Docker, and orchestration with Kubernetes, • Working knowledge of NodeJS and TypeScript, • Understanding of observability and monitoring, incident management, disaster recovery and security practice, • Solid grounding in cloud and network security principles and technologies (TLS, OAuth2, Active Directory and similar), • Experience supporting and maintaining critical legacy database systems (Oracle, MS SQL) alongside modern engines (PostgreSQL/Aurora PostgreSQL, OpenSearch), • Active, day-to-day use of AI-assisted and agentic coding tools (for example coding harnesses, Claude Code) as a core part of your engineering practice, • Understanding of AI agent architectures and how agentic tools apply to software development, • A consultative, advisory style, with the ability to coach and share expertise on complex topics such as cloud architecture and AI/agentic system adoption, • Comfortable working with uncertainty and engineering forwards, • AWS or other cloud accreditations (desirable, not essential), • Exposure to Azure or GCP alongside AWS (desirable) Haven is the UK's leading holiday operator, welcoming around 4 million guests every year to our 38 parks and 3 exclusive owners-only sites. From Scotland to Cornwall, Norfolk to Wales, our parks are dotted along some of the most breath-taking parts of the great British coastline. A career here is more than just a job. We’re one great team of up to 12,500 during peak season, united by a passion for creating experiences and memories that last a lifetime — for guests, owners and each other. It’s what we call our Breath of Fresh Air culture: valuing and supporting every team member to be their authentic self and putting people at the heart of every decision we make. This role is remote-first. You’ll be based from home most of the time, with occasional visits to our Hemel Hempstead head office or Haven parks — typically around three days on Park per quarter — for team collaboration, workshops and external events. • 25 Days Holiday + Bank Holidays + Holiday Buy Scheme, • Discretionary annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you,familyand friends, • One 4-night Haven break discounted 75%, per year, • Comprehensive wellbeing support, • Health Cash Plan, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) Our interview process depends on the role but is up to 3 stages and may contain a presentation or skills test. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at . • Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’, • Annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) #J-18808-Ljbffr

About the role Are you a qualified solicitor with a passion for consumer finance? If so, we want to hear from you! Haven is looking for a highly experienced Regulatory Counsel to join our Legal team. Reporting to the General Counsel, you will act as the lead advisor on all regulatory matters, ensuring the business conducts itself in accordance with its statutory, regulatory and conduct obligations, including those required by the FCA and the Gambling Commission. You'll be a trusted adviser to the Haven board, working closely with the Executive team, Finance, Commercial and Caravan Sales colleagues to provide expert guidance across legal, regulatory, compliance, corporate governance and conduct risk issues, overseeing the frameworks that keep our business safe, compliant and well-governed. This is a high-impact, hands-on role for a commercially minded regulatory specialist who thrives on complexity, enjoys shaping policy and process, and can translate regulatory obligations into practical business outcomes. • Act as the lead advisor to Haven on all regulatory matters, including FCA, Gambling Commission and wider statutory obligations, • Be a trusted adviser to the Haven board, providing regular reporting and constructive challenge, • Provide expert legal, regulatory, compliance, corporate governance and conduct risk advice to the Executive team and internal stakeholders, • Provide consumer lending advice and compliance oversight, • Provide advice and guidance on financial crime and money laundering, overseeing the processes and controls that ensure ongoing compliance, • Oversee FCA obligations for Haven, ensuring robust processes and controls are in place, • Support the administration and governance of the Guernsey insurance captive, • Advise on Haven's financial promotions and advertising from a legal and regulatory perspective, • Oversee the development of policies, processes and procedures to ensure adherence to legal and regulatory standards, • Assist in the management and investigation of incidents relating to legal, regulatory and compliance matters, including whistleblowing, consumer credit, consumer rights and data protection, • Support commercial projects with clear, pragmatic legal and regulatory advice, • Stay up to date with corporate law and statutory obligations to ensure corporate compliance is maintained, • Qualified solicitor in England & Wales, • End-to-end consumer finance expertise, gained either in-house or in private practice, • Previous experience within financial services, lending, consumer credit or motor finance, • Good knowledge of consumer credit laws and regulations and consumer duty, • Strong analytical, problem-solving and critical thinking skills, • Risk identification and assessment capability, with sound judgement, • Excellent verbal, written and interpersonal communication skills, • Strong prioritisation and workflow management, with the ability to execute at pace, • Proven track record of understanding business processes and supporting change, • Confident managing and influencing senior stakeholders, • Understanding of the leisure or hospitality sector (desirable, not essential) You’ll be part of a forward-thinking, supportive community where ideas are valued, learning is encouraged, and the network you build will power memorable guest experiences for millions every year. At Haven, we’re one great team, united by our passion for creating amazing experiences for our guests and our people. You’ll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment. • 25 Days Holiday + Bank Holidays + Holiday Buy Scheme, • Annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities, • Enhanced family friendly policies and pay (eligibility criteria applied) We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at . • Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’, • Annual bonus, • 20% discount on both Haven and Warner Hotels holiday for you, family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) #J-18808-Ljbffr

Room Attendant Champneys Tring, Chesham Road, Wigginton, Tring, Hertfordshire, HP23 6HY Rate: £13.25 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: - Life Insurance - DiscountStore with discounts from ASDA, O2 & more - Discounted hotels and flights - Employee Assistance Programme, Includine HSF Assist - Low-cost health insurance - Full workplace pension scheme - 28 days holiday Your role will include: - Cleaning guest rooms to the hotel standard - Replenishing linen and guest supplies - Providing a great guest experience - Reporting any maintenance faults and deal with lost property - Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper. If you have previous experience of working in a housekeeping environment or your looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer , please let us know if you require any support or reasonable adjustments during the application or interview process. TPBN1_UKTJ

Linen Porter Champneys Tring, Chesham Road, Wigginton, Tring, Hertfordshire, HP23 6HY Rate: £13.25 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Linen Porter, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • DiscountStore with discounts from ASDA, O2 & more, • Discounted hotels and flights, • Employee Assistance Programme, Includine HSF Assist, • Low-cost health insurance, • Full workplace pension scheme, • 28 days holiday Your role will include: • To deliver clean linen and towels to the designated store rooms., • To maintain the records for the movement of linen and towels, inc rejects., • To reject any linen and/or towels that are not up to the agreed quality and appearance., • To assist in mattress turning as directed by the housekeeper., • To maintain the cleanliness of the linen store area., • To report any maintenance defects to the housekeeper. If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process. JBRP1_UKTJ

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