IT Infrastructure Support
8 days ago
Chichester
Description The Role We’re looking for a proactive and experienced IT professional to join our dynamic IT team. This is a fantastic opportunity to play a key role in supporting and shaping a modern, forward-thinking organisation. Reporting to the Head of IT, you’ll be instrumental in maintaining and enhancing our network and server infrastructure, ensuring our systems run smoothly and efficiently. You’ll work across a wide range of technologies, gaining exposure to both day-to-day support and exciting project work. This role is ideal for someone who enjoys a fast-paced environment, thrives on solving problems, and takes pride in delivering excellent service. You’ll collaborate with colleagues across the business, making a real impact while continuously developing your own skills. SITE BASED: PO21 3PX NO AGENCIES PLEASE What You’ll Be Doing: • Supporting and maintaining core IT infrastructure, including servers, networks, firewalls, and backup systems, • Acting as a key point of contact for IT support, helping users resolve issues quickly and effectively, • Monitoring systems proactively to prevent issues before they arise, • Contributing to the design and implementation of network solutions (LAN, WAN, and wireless), • Supporting and delivering IT projects alongside day-to-day operations, • Managing and maintaining Active Directory and other core Microsoft services, • Identifying and driving improvements to systems, processes, and technologies, • Creating and maintaining clear, high-quality documentation and user guides, • Providing user training and guidance to improve overall IT adoption, • Taking part in an on-call rota to support critical incidents (approx. 1 week in 7) Requirements What We’re Looking For: • 3–5 years’ experience in a network or infrastructure support role, • Strong hands-on experience with servers, networking, and security technologies, • A proactive, solutions-focused mindset with a passion for continuous improvement, • Excellent communication skills, with the ability to explain technical concepts clearly, • A strong customer-focused approach and commitment to delivering high-quality service, • Ability to manage priorities and work effectively in a fast-paced environment Technical Experience: You’ll have solid experience in several of the following: • Virtualisation technologies (ideally VMware), • Microsoft Windows Server 2016 & above, • Active Directory and Group Policy, • Microsoft Exchange, • Cisco switching and VLANs, • Firewall technologies (preferably FortiGate), • Network monitoring and printing solutions, • Structured cabling (including Cat5 termination) Nice to Have (but not essential): • Knowledge of ITIL practices, • Microsoft or Cisco certifications, • Experience with HP server hardware, • Microsoft Skype for Business or SharePoint, • Cisco wireless technologies, • Exposure to ERP or telephony systems Benefits Why Work for Barfoots? • Investors In People Silver Award status., • Company pension scheme, • 24/7 Online GP access, • Life Assurance, • Employee Assistance Program, • Benefits Platform, • Development opportunities, • Discounted leisure membership, • Discounted vegetable box scheme, • Cycle to work scheme, • Free onsite parking, • Approved training centre for Highfield qualifications, • Committed to Sustainability