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An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.
About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
The Nursery Manager plays a pivotal role in overseeing the daily operations of a nursery, ensuring a safe, nurturing, and educational environment for children. This position requires strong leadership skills and a passion for early childhood education. The Nursery Manager will be responsible for managing staff, engaging with parents, and implementing educational programmes that promote the development of children aged 0-5 years. Duties - Oversee the daily operations of the nursery, ensuring compliance with health and safety regulations. - Manage and support nursery staff, providing guidance and training to enhance their skills in childcare and early childhood education. - Develop and implement age-appropriate educational programmes that foster children's growth and development. - Communicate effectively with parents regarding their children's progress and any concerns that may arise. - Maintain accurate records of children's development, attendance, and any incidents that occur within the nursery. - Drive initiatives to create an inclusive environment that caters to the diverse needs of all children. - Ensure the nursery is well-resourced and organised, maintaining a stimulating learning environment. Job Type: Full-time Pay: £34,494.00-£36,495.00 per year
As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.
About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
Our customer care team are responsible for ensuring that all our customers receive the best service at all times. This is done by keeping in regular contact with them, and successfully resolving all the queries that arise from doing this. You will need to respond quickly and effectively to queries from both clients and the cleaners, whilst also keeping the other party updated with the situation and outcome. All of this information will then need to be accurately fed into our CRM system so we maintain an accurate history of all events The successful candidate will need to be a quick and logical thinker, be able to work effectively under pressure, have a good telephone manner and be confident working with a CRM system and emails
We are seeking a skilled Fabricator/Welder to join our dynamic team. The ideal candidate will possess a strong background in welding and fabrication, demonstrating proficiency with various materials and techniques. This role is essential for producing high-quality components and structures, ensuring that all work meets safety standards and specifications. Duties Perform welding operations using techniques such as stick welding and MIG welding on various materials, including sheet metal. Fabricate components according to engineering drawings and specifications, ensuring accuracy and quality. Assemble parts and structures using hand tools and power tools, maintaining a high level of craftsmanship. Conduct inspections of finished products to ensure they meet quality standards and specifications. Maintain a clean and safe working environment, adhering to all health and safety regulations. Collaborate with team members to improve processes and resolve any fabrication issues that may arise. Requirements Proven experience in welding and fabrication, with a strong understanding of mechanical knowledge. Proficiency in using hand tools and power tools effectively. Basic maths skills for measurements and calculations related to fabrication tasks. Ability to read and interpret technical drawings and blueprints accurately. Strong attention to detail, ensuring precision in all work performed. A commitment to maintaining safety standards within the workplace. If you are passionate about welding and fabrication, possess the necessary skills, and are looking for an opportunity to grow within a supportive environment, we encourage you to apply for this exciting position as a Fabricator/Welder.
- Organise all store operations and allocate responsibilities to other staff members. - Supervise and guide staff towards maximum performance. - Prepare and control the store’s budget aiming for minimum expenditure and maximum efficiency - Analyse sales and revenue reports and make forecasts. - Monitor stock levels and purchases and ensure they stay within budget. - Help to maintain accurate inventory. - Unpacking and counting deliveries. - Engaging with service providers and suppliers. - Ensure high levels of customer satisfaction through excellent service and deal with any complaints. - Develop customer relations. - Inspect the areas in the store and resolve any issues that might arise. - Maintain outstanding store conditions and visual merchandising standards. - Implement monthly promotions and ensure all POS advertising is adequately posted. - Ensure the store fulfills all legal health and safety guidelines. - Working through the end-of-day tick list, ensuring the shop is prepared for the following day. - Actively drive and enrich product knowledge by engaging with shop material and literature on stationery topics.
Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.
Assisting with Food Preparation & Cooking: Assist in the preparation, cooking, and presentation of meals under the supervision of senior chefs. Learn and apply culinary techniques and recipes to maintain consistency in the quality of food. Ensure that dishes are prepared in a timely manner and meet the restaurant’s standards. Assist with inventory management, ensuring proper stock levels and assisting in ordering supplies. Ensure food safety and hygiene standards are maintained in accordance with regulations. Work closely with kitchen staff (line cooks, prep cooks) to oversee day-to-day kitchen operations. Participate in training sessions and learning opportunities to improve culinary skills. Support the maintenance of a clean, safe, and organised kitchen environment. Ensure that equipment is properly cleaned, and food is stored and labelled correctly. Comply with health and safety regulations, including proper handling of food and safe use of kitchen equipment. Communicate effectively with the front-of-house team to ensure smooth service and meet customer expectations. Help address any issues that arise during service, ensuring that food quality is never compromised.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge, Marylebone and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour
Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Provide an exceptional guest experience, building warm and genuine relationships with all our guests. Be enthusiastic and adaptable, responding positively to the ever-changing business needs. Communicate well with the team and customers. Communicate any issues with management as and when they arise. Support colleagues where needed Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues. Open and close the restaurant. Lead daily briefings with knowledge and confidence. To have an excellent knowledge of our product offering Ensure the coffee machine is properly set and ready for the breakfast service. Report coffee wastage and staff drinks following procedure. Ensure the coffee station is properly refilled with milk, coffee beans, and takeaway stock. Ensure systems are working properly before opening the door to the guests. Minimize moving to the storage.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Job Description: We are seeking an experienced and passionate Head Chef to join our team. As a restaurant specialising in traditional north-western Chinese cuisine, with a focus on handmade noodles and barbecue (grill), the ideal candidate must excel in noodle-making and wok cooking, and have extensive experience in a similar role. Key Responsibilities: - Oversee the daily operations of the kitchen, ensuring the highest standards of food quality and presentation. - Design and develop menus, with a particular emphasis on handmade noodles, stir-fried dishes, and barbecue, aligning with the north-western Chinese cuisine theme. - Train and manage kitchen staff, ensuring compliance with food safety and hygiene regulations. - Maintain efficiency under pressure and handle any issues that arise in the kitchen. Requirements: - A minimum of 5 years’ experience as a Head Chef or similar role, particularly in Chinese cuisine, preferably north-western Chinese. - Expertise in handmade noodle-making, stir-frying. - Excellent time management and organisational skills, with the ability to work effectively under pressure. Benefits: - Competitive salary with opportunities for career progression. - The chance to work in a renowned restaurant and refine your skills in authentic Chinese cuisine. - Be part of a diverse and inclusive team. - Work in a dynamic and supportive environment. We look forward to welcoming you to our team and creating exceptional north-western Chinese culinary experiences together!
We are a reputed company based in East London. We are looking for a Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support to sales department. It is a full time position requiring 40 hours a week, Monday to Friday with some weekends as and when business need arises. As a Sales Administrator, you will be- - Taking orders from existing and new clients - Order stocks - Liaise with suppliers - provide after sale support, for example take ownership of bad stock and replace them promptly - Keep customer record - Generate sales report and report to the Directors - Provide overall administrative support to the whole sales department In assessing your suitability and credibility, we will be looking for- - Communication skills - Customer service skills - Attention to detail - Some IT skills - Having workable knowledge of Hindi, Urdu and Bengali will be a bonus.
Role Managing the day-to-day operations of the bars. Managing a team of bar staff and supervisors. Shift planning effectively to ensure all staff are happy and enthusiastic about work. Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time. Ensure correct stock management processes are constantly followed by the team. Person Specification Hold an Alcohol Personal Licence Confident, enthusiastic, professional and self-motivated. Good, clear verbal communication skills. Ability to work calmly and efficiently under pressure. Ability to recognise potential health and safety issues before they arise. Demonstratable knowledge of customer service principles. Accuracy and attention to detail. Excellent timekeeping skills. Positive and flexible approach. Ability to work effectively in a team whilst also being able to work independently. Staff Benefits Free entry to shows at Underbelly venues 25% Underbelly bars Staff social events Equal Opportunities Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. We expect employees to support these commitments and to assist in their realisation.
Job Summary The Working Foreman plays a crucial role in overseeing daily operations on-site, ensuring that all tasks are completed efficiently and to the highest standards. This position requires strong leadership skills to manage a team effectively while maintaining a safe and productive work environment. The ideal candidate will have experience in supervising teams and a solid understanding of operational processes. We are a small family-run company with an emphasis on teamwork, we expect that anyone who comes on board will also be hands-on and work alongside their team. Responsibilities Supervise and manage daily activities of the team to ensure adherence to project timelines and quality standards. Coordinate with other departments to facilitate smooth workflow and communication. Train new employees on operational procedures and safety protocols. Monitor team performance, providing feedback and support as necessary to enhance productivity. Conduct regular inspections of work areas to ensure compliance with health and safety regulations. Assist in resolving any issues that arise during operations, ensuring minimal disruption to workflow. Maintain accurate records of work completed, materials used, and any incidents that occur on-site. Requirements Proven experience in a supervisory role within a relevant industry. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent communication skills, both verbal and written, to lead a diverse team. Ability to motivate and inspire team members while fostering a positive work environment. Knowledge of health and safety regulations applicable to the industry is essential. A proactive approach to problem-solving with strong decision-making capabilities. This position requires a dedicated individual who can lead by example while ensuring that all operations run smoothly and efficiently.
About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.
As a Property Manager at The London Tenant, you will be responsible for overseeing the daily operations of our managed properties, ensuring they are maintained to a high standard and that our tenants' needs are met efficiently. You will be the key point of contact for both tenants and landlords, handling everything from lease inquiries to property maintenance. Key Responsibilities: - Oversee day-to-day operations of assigned properties, ensuring all aspects of property management are handled professionally and efficiently. - Maintain tenant relationships, acting as the primary point of contact for tenant queries and ensuring a high level of tenant satisfaction. - Coordinate maintenance and repairs, managing contractors and ensuring any issues are addressed promptly. - Handle leasing inquiries, including scheduling and conducting property viewings with potential tenants. - Ensure legal and regulatory compliance, staying up-to-date with rental laws and ensuring properties meet all safety and regulatory standards. - Register tenant deposits with the appropriate deposit protection schemes, ensuring compliance with legal requirements. - Respond to tenant and landlord emails in a timely and professional manner, addressing any questions or concerns. - Conduct property inspections, ensuring the condition of properties is maintained and addressing any issues that may arise. - Prepare and manage tenancy agreements, renewals, and notices in line with legal guidelines. - Monitor rent payments and handle any arrears or payment discrepancies. Qualifications & Skills: - Previous experience in property management or a related field is highly desirable. - Strong understanding of UK rental regulations and property management practices. - Excellent communication skills, both written and verbal. - Ability to manage multiple tasks effectively, with strong organizational skills. - Proficiency in property management software such as Arthur & Fixflo. - A customer-focused approach with the ability to build and maintain positive relationships. - A proactive attitude and the ability to solve problems quickly and efficiently. Benefits: - Accommodation & Salary - Opportunities for career development and growth within the company - A supportive and collaborative team environment - Flexible working hours and remote working options available If you’re passionate about property management and want to be part of a growing company where you can make a difference, we’d love to hear from you!