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  • Supervisor / Duty Manager
    Supervisor / Duty Manager
    hace 23 días
    £13–£15 por hora
    Jornada completa
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. We are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the management team in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Deliver an exceptional and consistent guest experience., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £15 ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Restaurant General Manager
    Restaurant General Manager
    hace 25 días
    £50000–£55000 anual
    Jornada completa
    Cheam, Sutton

    We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £50,000-£55,000 per year ( service charge and bonus included )

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  • Operations & Lead Housekeeper – Boutique Stays (Chessington)
    Operations & Lead Housekeeper – Boutique Stays (Chessington)
    hace 1 mes
    £30000–£38000 anual
    Jornada completa
    Chessington

    Pay: £30,000.00-£38,000.00 per year Job Description: Please read carefully before applying. This is a hands-on role. We operate a small portfolio of high-end boutique accommodation in the Chessington area and are looking for a hands-on Operations & Lead Housekeeper to take full ownership of day-to-day operations. This role includes cleaning, laundry, ironing, basic maintenance, weekend work, and occasional out-of-hours guest communication. There is a base salary of £16,200 (£1350 per month) and then a share of revenue (also paid monthly). So good perfomance, ownership and care for customer will increase pay. ⸻ Key Responsibilities • Personally clean and prepare two accommodation units to a high standard, • Manage laundry, ironing, linen organisation, and keep the laundry room tidy, • Order new linen and supplies proactively, • Carry out basic maintenance and repairs and arrange specialist contractors when needed, • Find, manage, schedule, and quality-check part-time cleaner(s) as required, • Ensure cleaning standards are maintained across all units and step in when cover is needed Working Pattern (Important) • This is not a 9–5, Monday–Friday role, • Workload is seasonal: summer is significantly busier than winter, • Holiday time cannot usually be taken during busy periods and should be planned for quieter months, • There will be quieter days with no changeovers, where you may work from home handling guest messages and admin, • Weekend availability is essential (weekends are almost always booked) Requirements (Essential) • Lives locally to Chessington (or very close by), • Own car required, • Experience in housekeeping, hospitality, or property operations, • Comfortable with hands-on cleaning and physical work, • Confident organising and managing other cleaners ⸻ About You • Takes pride in making spaces look flawless, welcoming, and beautifully presented, • Loves making guests feel comfortable, relaxed, and genuinely cared for, • Is kind, sincere, and a great fit for a small, friendly team culture, • Is reliable, punctual, and proactive, with the confidence to take initiative, • Enjoys responsibility and ownership rather than rigid routines Hours & Pay • Typically 25–35 hours per week (varies with bookings), • Flexible working pattern depending on occupancy This role suits someone who values flexibility, ownership, and high standards rather than fixed office hours. Please only apply if you are comfortable with all aspects described above. Ready to Join? If this role sounds like a good fit, we’d love to hear from you. We offer a paid trial with immediate start, giving you the opportunity to experience the role firsthand and ensure it’s the right fit for both sides. Thank you for taking the time to read the advert — we look forward to reviewing your application. Kind regards, Matt

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