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Vehicle Technician Location: Colchester Salary: £40,000- £44,000 Hours: Monday toFriday 8am-6pm NO WEEKENDS We are seeking a skilled and experienced Vehicle Technicianto join our clients close knitt family ran site in Colchester.The following information aims to provide potential candidates with a better understanding of the requirements for this role.The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicle makes and models.This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems.The ideal candidate will have a passion for cars and a commitment to delivering high-quality work.Company benefits: No weekends No efficiency targets Excellent Training and Career progression opportunities Competitive salary Team building activities Vehicle Technician responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues.Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.Use diagnostic tools and software to identify and resolve complex issues.Keep accurate records of all work performed and parts used.Communicate with customers about vehicle issues and repair recommendations.Maintain a clean and organized work area.Keep up to date with the latest automotive technology and repair techniques.Vehicle Technician requirements: NVQ Level 3 equivalent or higher, Level 2 and time served considered At least 1 year of experience as a vehicle technician Ability to use diagnostic tools and software.Strong problem-solving skills Excellent communication and customer service skills Valid drivers license We offer a competitive salary, benefits package, and opportunities for growth and advancement.If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration.All applications will be treated with the utmost confidentiality.Consultant Liam Bolton- Octane Recruitment- VTMDL Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. xjlbheb Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Job Title: Vehicle Technician Location: Colchester Salary :£40,000 OTE About Us: Atop automotive dealership with 50 years of excellence in East Anglia.All candidates should make sure to read the following job description and information carefully before applying.We pride ourselves on exceptional customer service and are seeking a skilled Vehicle Technician for our bustling workshop.Responsibilities: Inspect, diagnose, and repair vehicles following manufacturer guidelines.Perform routine maintenance tasks including oil changes, servicing, and brake inspections.Use electronic video health checks for vehicle assessments.Maintain high-quality standards and address issues efficiently.Collaborate effectively with the team.Requirements: Experience as a Vehicle Technician or relevant qualification with MOT tester certification.Strong knowledge of vehicle systems and diagnostic tools.Excellent problem-solving skills.Full UK Driving Licence.Remuneration: Competitive basic wage plus performance-based bonuses.Time saved bonus system for efficiency.Benefits: Ongoing training and development.Access to the latest technology and tools.Employee discounts, cycle to work scheme, health benefits, and more.22 days holiday plus bank holidays.How to Apply: If youre interested in this Vacancy.Please click here to apply or contact Rachael on or send your CV to Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. xjlbheb We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts). Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders and departments for cross-functional collaboration. Analyze performance data and implement improvement actions. Support recruitment, onboarding, and development of team members. Report on team performance, challenges, and achievements to management. Qualifications Experience: Experience in Problem-solving, fault-finding, and resolution. Experience in a diagnostic environment and troubleshooting technical issues. Depending on the Helpdesk, Qualified to Senior/Master Technician/IT Qualification. Customer service experience. Experience in Team leadership. Minimum 5 years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical Helpdesk (THD) and Parts & Logistics. KPI/SLA frameworks for dealer support, case handling, and parts service levels (fill rate, order accuracy, lead time). OEM policies, procedures, and systems used by Helpdesk and Parts teams (technical knowledge bases, DMS/ERP, ticketing/CRM). Escalation workflows, case lifecycle, and quality standards in technical support and parts processes Warranty/parts interactions: causal part identification, returns/traceability, pre-approval impacts on parts flow. Workforce management principles: coaching, performance management, skills matrices, scheduling. Customer experience metrics and principles (CSAT, first-contact resolution, fix-it-right-first-time). You can learn more about MSX International on our website: MSX International TPBN1_UKTJ