Wetstock Analyst
2 days ago
Horwich
About the Role: We're looking for an experienced Wetstock Analyst to join our Wetstock Management Team, providing first and second-line alarm support and playing a key role in developing the team's capability. This is a great opportunity for someone with strong wetstock or fuel retail domain expertise who enjoys coaching others, solving complex problems, and working across a range of internal stakeholders. Working alongside other team members, you'll also be a point of escalation for alarm issues, help shape how we manage alarms as a team, and act as a trusted contact. What You'll Be Doing: • Providing first and second-line support for wetstock alarms (ATG, SIR, CSLD, leak detection), investigating complex or unresolved cases escalated from other team members, • Training and up skilling the team on alarm triage, wetstock principles, and tooling, • Helping define, document, and continuously improve alarm handling processes and escalation criteria, • Acting as a contact for wetstock queries from site operations, retail, and other internal functions, • Identifying recurring alarm trends and driving root-cause fixes, • Representing the wetstock team in cross-functional meetings and discussions What We're Looking For: • 3+ years' experience in a wetstock management, fuel retail operations, or similar technical analyst role, • Strong working knowledge of fuel monitoring systems and alarm types (ATG, SIR, CSLD, leak detection), • Some experience training, coaching, or mentoring colleagues, • Excellent communication skills, with confidence managing stakeholders at varying levels of seniority, • Strong analytical mindset with a methodical approach to problem-solving, • Comfortable documenting and improving processes Why Join EG Group? • Grow your career – Gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation, • Flexible working hours, • Hybrid Working, • Salary Sacrifice Schemes – Cycle to Work and Car Scheme available, • Enhanced Maternity & Paternity leave, • Generous annual leave entitlement, • Annual leave buy back scheme – Purchase up to 5 additional days, • Discounted gym membership – Stay healthy and save on fitness costs, • One paid volunteering day per year, • Wellbeing facilities – Space to relax and recharge, • Free secure on-site parking, • Dress Down Fridays, • Free VDU eye test