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ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

Join Rem's Invincible Cleaners Rem's Invincible Cleaners is growing, and we're looking to build a reliable team of cleaners for flexible cleaning opportunities across London. This is ideal for people who are looking for flexible or additional cleaning work and want the opportunity to accept jobs that fit around their availability. The amount of work available will depend on our client contracts and upcoming cleaning requirements, so this is not a fixed full-time position. Who we're looking for We are looking for both experienced and non-experienced cleaners. If you have cleaning experience: Please tell us about your previous cleaning experience and provide details of your cleaning background, including the types of properties or cleaning work you have carried out. If you don't have cleaning experience: That's okay. We are also interested in hearing from people who are new to professional cleaning. Please tell us why you would like to work with Rem's Invincible Cleaners and why you believe you would be a good fit for our team. What we're looking for We're looking for people who are: • Reliable and punctual, • Hard-working and professional, • Friendly and respectful, • Detail-oriented, • Able to work independently, • Good at communicating with clients and the team, • Able to provide a clear DBS check, • Legally able to work in the UK, • Able to travel to cleaning jobs across our service areas, • Willing to learn and follow our cleaning standards What we offer • Flexible cleaning opportunities, • Jobs that can fit around your availability, • Regular opportunities as our client base grows, • Fast payment directly to your bank account within 24–48 hours of completing the work and submitting the required details, • A professional and respectful working environment, • The opportunity to become part of a growing London-based cleaning company, • Opportunities for cleaners who take pride in their work and want to build a long-term relationship with us Our standard At Rem's Invincible Cleaners, we believe the difference is in the details. We pay attention to the corners, edges, hard-to-reach spaces and the small areas that are often overlooked. We want cleaners who share that same mindset and take pride in leaving a property properly clean, not just looking clean. We don't cut corners, we clean them. What happens next? Once you contact us, we'll get back to you to arrange a video chat so we can introduce ourselves, learn a little more about you and discuss the type of cleaning work you're looking for. Interested in joining us? Please email us with the following information and attach your CV: Full name: Area you live in: Phone number: Cleaning experience: Availability: Right to work in the UK: DBS status: If experienced: Please include details of your previous cleaning background and experience. If non-experienced: Please tell us why you would like to work for Rem's Invincible Cleaners and what makes you suitable for the role. Please feel free to share this advert with anyone you know who may be interested in flexible cleaning work. Rem's Invincible Cleaners We don't cut corners, we clean them.