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What will you be doing? Working closely with the Development teams, Architecture team, and Operations teams, the DevOps Engineer will be responsible for designing, implementing, and maintaining automated deployment pipelines, monitoring solutions, and infrastructure as code practices that enable rapid, reliable software delivery. Previous experience of working in a similar role and in the financial sector or an ability to provide examples of working in a service critical environment are advantageous. As a DevOps Engineer you will be responsible for ensuring all deployment processes and automation meet regulatory requirements, namely PCI DSS, ISO27001, and Cyber Security Essentials. This will include the introduction of standards to ensure conformity within the PayPoint development and deployment workflows. This role is Hybrid with a requirement to be onsite at least once a month in Welwyn Garden City. Key responsibilities • Design, build, and maintain CI/CD pipelines using Azure DevOps and GitHub Actions, • Implement and manage Infrastructure as Code using Terraform and ARM templates, • Configure and maintain monitoring, logging, and alerting solutions for applications and infrastructure, • Automate deployment processes across development, staging, and production environments, • Manage containerized applications using Docker and Kubernetes orchestration, • Implement security scanning and compliance checks within deployment pipelines, • Collaborate with development teams to optimize application performance and reliability, • Maintain and improve backup, recovery, and disaster recovery procedures, • Support incident response and root cause analysis for production issues, • Manage configuration management and secrets management solutions, • Optimize cloud resource utilization and cost management, • Cover on-call rotation for production support (1 week out of 6) As well as making improvements to: • Deployment automation and release management processes, • Application and infrastructure monitoring and observability, • Security scanning and vulnerability management in pipelines, • Performance optimization and capacity planning, • Development team productivity through tooling and automation What we would like from you • Strong experience with CI/CD pipeline design and implementation (Azure DevOps, GitHub Actions), • Proficiency in Infrastructure as Code tools, particularly Terraform, • Experience with containerization technologies (Docker) and orchestration platforms (Kubernetes), • Strong knowledge of Azure cloud services and deployment models, • Experience with monitoring and logging tools (Azure Monitor, Prometheus, Grafana stack), • Proficiency in scripting languages (PowerShell, Bash, Python), • Understanding of GitOps principles and version control best practices, • Knowledge of security best practices in DevOps and SecDevOps principles, • Strong troubleshooting and problem-solving skills, • Excellent communication and collaboration skills with development teams, • Experience with agile development methodologies It would be great if you have the following • Experience with Azure DevOps administration, • Knowledge of database deployment automation and migration strategies, • Familiarity with microservices architecture and deployment patterns, • Experience with API management and gateway solutions, • Knowledge of network security and firewall management, • Certification in Azure, AWS, or DevOps methodologies, • Experience with chaos engineering and resilience testing, • Familiarity with service mesh technologies (Istio, Linkerd, cilium) Really Nice to Have: • PCI-DSS compliance experience, • Experience in financial services or regulated industries, • Knowledge of ITIL or similar service management frameworks, • Experience with automated testing frameworks and test automation, • Understanding of site reliability engineering (SRE) principles What can we do for you? • Holiday purchase scheme, with 25 days holiday plus bank holidays as standard., • On-site gym at our office, and nationwide corporate rate gym membership., • Collect+ service at our office, where you can send and receive parcels., • Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays., • Contributory company pension scheme., • Private medical insurance., • Life assurance of 3 x annual gross salary, with the option to purchase additional cover., • You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card., • Electric Car Scheme At PayPoint, we are committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

ServiceNow Administrator (Ideally SC Cleared) Rate: £400- upto £500/day Location: Hybrid - Hatfield, UK Start: ASAP - upto 6 months Required: Ideally SC Cleared (or eligible to obtain SC clearance) We are seeking an experienced ServiceNow Administrator to join a growing team within a leading IT services provider. This is an exciting opportunity to play a key role in configuring and supporting the company’s ServiceNow platform to enable efficient delivery of Device Lifecycle Management (DLM) services. You will be responsible for maintaining and improving ServiceNow processes and data to support large-scale device refresh operations for multiple customers. Key Responsibilities • Configure key ServiceNow data, including locations, schedules, appointments, assets, stockrooms, and work orders, • Perform triage and troubleshooting of ServiceNow issues, collaborating with internal IT teams to resolve problems, • Support ad-hoc reporting and provide key service statistics, • Recommend process and system improvements, documenting findings and proposed solutions, • Maintain accurate operational documentation and ensure consistent processes across teams, • Review release notes and validate systems before and after platform upgrades, • Act as a ServiceNow subject matter expert for the DLM refresh process, sharing best practices and guidance Essential Skills & Experience • Minimum 6 months of experience in a ServiceNow administration or coordination role, • Strong understanding of ServiceNow components (tables, fields, reports, flows, business rules, etc.), • ServiceNow System Administrator certification (or equivalent), • Excellent communication skills to bridge technical and non-technical teams, • Highly organised with strong attention to detail and the ability to manage multiple workstreams, • Proactive mindset with a desire to develop further through learning and training Desirable Skills • Additional ServiceNow certifications in ITSM, FSM, Asset Management, or Walk-up Experience, • Basic JavaScript understanding, • Knowledge of system integrations, • Previous experience in large-scale IT or lifecycle management environments

SAP HCM Techno Functional Consultant Location: Hatfield Start Date: ASAP – end of this year Rate: £675 per day (Outside) We are looking for an experienced SAP HCM Techno Functional Consultant to join a leading IT services organisation on a contract basis. This is a hands-on delivery role requiring deep expertise in SAP HCM On-Premise and SuccessFactors Employee Central. Key Responsibilities: • Deliver end-to-end project activities including requirements gathering, design, configuration, testing, and deployment, • Collaborate with HR business teams to capture requirements and design effective SAP-based solutions, • Develop and manage integrations between SAP HCM, SuccessFactors, and third-party tools, • Conduct workshops, prepare functional specifications, and ensure alignment with best practices, • Work closely with developers to ensure technical delivery meets business needs, • Troubleshoot and resolve integration and configuration issues, • Recommend process improvements and automation opportunities Skills & Experience Required: • Certification in SAP HCM and SuccessFactors modules, • Strong functional and technical knowledge of PA, OM, Payroll, Time Management, CATS, and Integrations, • Hands-on configuration experience in SAP Payroll (Gross/Net) and Time Management, • Ability to debug and enhance ABAP programs, user exits, BAdIs, and reports, • Experience with Web Services (SOAP, OData) and file-based integrations (CSV, XML), • Excellent analytical, communication, and stakeholder engagement skills, • Proven record of delivering multiple end-to-end SAP HCM and SuccessFactors projects Additional Information: • Immediate start available, • Contract runs until December 2025, • Hybrid/onsite working model based in Hatfield If you are a proactive and delivery-focused SAP HCM expert looking for your next challenge, we want to hear from you.

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical Consultants responsible for maximising the benefits of the ServiceNow Platform An Elite ServiceNow partner with experience from hundreds of enterprise deployments of ServiceNow, enabling customers achieve successful transformation outcomes. Overview Lead and advise customers through their ServiceNow journey, designing tailored solutions in collaboration with technical and project teams. Operate with autonomy, managing priorities and delivering work within agreed timelines while reporting to the Head of Lead Consulting. Contribute to internal ServiceNow communities, sharing platform knowledge and best practices. Hold relevant ServiceNow certifications and ITIL Foundation accreditation, with deep expertise in ITSM and at least one additional ServiceNow area and 3–5 years of experience in similar roles Mentor junior consultants and support the Solution Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer’s business needs Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a separate Project Manager has not been assigned, is also responsible for: Managing project tasks and timelines Project progress meetings with the customer Providing a single point of contact between the customer and internal esources Working closely with the Technical Consultants, responsible for the delivery of the solution, to ensure that what they deliver meets the requirements confirmed with the customer Adopting and conforming to company standards and policies Leading Sprint review “show and tell” workshops Executing the functional testing prior to UAT, leading UAT review meetings, and supporting go-live and early life support Working with the Project Manager on the sales to delivery handover Participating in internal ServiceNow communities and other knowledge sharing activities Ensures the department meets SLA, KPI and OLA performance targets Maintains & improves stakeholder satisfaction levels Understands and adheres to policies and procedures

Currently remote working but moving to hybrid in the coming months An exciting opportunity has arisen for an experienced Service Desk Manager to lead a growing technical support team for a well-established IT services provider. This role will suit someone who thrives on delivering exceptional customer service, driving operational excellence, and leading teams to success. You’ll oversee day-to-day Service Desk operations, manage escalations, and continuously improve service delivery processes in line with ITIL best practices. Key Responsibilities • Lead and manage daily Service Desk operations, ensuring efficient delivery of IT support services., • Oversee the implementation and adherence to policies, processes, and procedures across the Service Desk function., • Act as the escalation point for high-priority issues, ensuring timely resolution and clear communication with stakeholders., • Build and maintain strong relationships with clients, promoting trust and long-term partnerships., • Manage, mentor, and develop the Service Desk team — including recruitment, training, performance management, and setting clear objectives., • Monitor service performance, producing regular reports and insights for the leadership team., • Identify opportunities for continuous improvement in processes, tools, and customer experience., • Collaborate with technical teams and third-party suppliers to maintain service quality and resolve complex incidents., • Own and improve key ITIL processes, including Incident, Request, Change, and Escalation management., • Ensure all service activities are compliant with data protection, security, and company standards., • Support ISO systems and certifications as part of the wider information management function., • Minimum of 3 years’ experience in a Service Desk Manager or equivalent leadership role within IT services., • Strong understanding of ITIL frameworks (ITIL Foundation certification preferred)., • Excellent communication and stakeholder-management skills., • High attention to detail with the ability to work effectively under pressure., • Proven track record in managing teams and driving service improvement initiatives., • Experience using PSA tools (e.g., HaloPSA)., • Familiarity with RMM platforms (e.g., Ninja)., • Customer satisfaction and SLA achievement., • Ticket management efficiency and resolution rates., • Team development and retention., • Implementation of service improvements.

Principal Energy & Thermal Modelling Consultant Location: Hertfordshire (Flexible / Hybrid options available) Salary: Up to £70,000 depending on experience Are you passionate about shaping a more sustainable built environment? We are seeking an experienced Principal Energy & Thermal Modelling Consultant to lead on energy strategy, overheating analysis, thermal comfort projects, and sustainability-driven design across a range of sectors. 🔎 About the Role You’ll play a pivotal role in delivering high-impact consultancy services including: * Part L compliance, energy strategies, and passive design analysis. * Residential overheating and non-domestic thermal comfort studies. * Life Cycle Assessment (LCA) to support sustainable decision-making. * Leading multi-disciplinary projects from concept through to delivery. * Developing innovative approaches to sustainability challenges. This is a senior opportunity to demonstrate expertise, mentor junior colleagues, and influence both clients and industry best practice. 💡 What We’re Looking For We’re seeking someone who can bring: * Chartered status (or working towards it) in a relevant professional body. * Proven Life Cycle Assessment (LCA) experience. * Strong project management skills with the ability to lead multi-disciplinary teams. * ...

ServiceNow Administrator (Ideally SC Cleared) Rate: £400- upto £500/day Location: Hybrid - Hatfield, UK Start: ASAP - upto 6 months Required: Ideally SC Cleared (or eligible to obtain SC clearance) We are seeking an experienced ServiceNow Administrator to join a growing team within a leading IT services provider. This is an exciting opportunity to play a key role in configuring and supporting the company’s ServiceNow platform to enable efficient delivery of Device Lifecycle Management (DLM) services. You will be responsible for maintaining and improving ServiceNow processes and data to support large-scale device refresh operations for multiple customers. Key Responsibilities • Configure key ServiceNow data, including locations, schedules, appointments, assets, stockrooms, and work orders, • Perform triage and troubleshooting of ServiceNow issues, collaborating with internal IT teams to resolve problems, • Support ad-hoc reporting and provide key service statistics, • Recommend process and system improvements, documenting findings and proposed solutions, • Maintain accurate operational documentation and ensure consistent processes across teams, • Review release notes and validate systems before and after platform upgrades, • Act as a ServiceNow subject matter expert for the DLM refresh process, sharing best practices and guidance Essential Skills & Experience • Minimum 6 months of experience in a ServiceNow administration or coordination role, • Strong understanding of ServiceNow components (tables, fields, reports, flows, business rules, etc.), • ServiceNow System Administrator certification (or equivalent), • Excellent communication skills to bridge technical and non-technical teams, • Highly organised with strong attention to detail and the ability to manage multiple workstreams, • Proactive mindset with a desire to develop further through learning and training Desirable Skills • Additional ServiceNow certifications in ITSM, FSM, Asset Management, or Walk-up Experience, • Basic JavaScript understanding, • Knowledge of system integrations, • Previous experience in large-scale IT or lifecycle management environments

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in John Lewis Welwyn Garden City. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Account Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Previous retail sales management experience, preferably in a luxury environment., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in John Lewis Welwyn Garden City. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Role summary: In order to support the Sales Channels achieve sales budgets and company targets, the Operations Coordinator is responsible for processing customers’ purchase orders on the ‘SAP GUI’ system and System 43, efficiently and in a timely manner, whilst fulfilling all order requirements. Following this Operations Coordinators will follow up all orders to ensure the delivery has been made on time and in full. The Operations Coordinator will be the face of the business for the Sales Channels Value Added Resellers (VARs). They will be the point of contact, answering all customer calls professionally and promptly. The Operations Coordinator will also deal with internal stakeholders which is included but not limited to credit control, logistics, procurement, stock team, account managers, Branch managers etc. Skills/Responsibilities: • Working collaboratively with the team, whilst holding yourself to account answering customer phone queries within pre-agreed service level agreements (SLAs) and key performance indicators (KPIs) with a client centric approach to build brand loyalty., • Act as a first point of contact for our VARs and Account Managers., • SAP GUI- Being able to process an order via S43 and track from beginning to end & run an effective backorder., • After-sales support (dealing with damages, picking errors, ETAs, returns, invoice queries, and any other delivery issues)., • Respond to customer correspondence regarding account queries., • Deal with logistic queries within the stated service level agreements (SLA)., • To assist the Sales Channel Account Manager in ensuring that the dept achieve its sales forecast., • Contacting our VARs to keep them up to date with changes on their purchase orders/ gain additional information to ensure stock is delivered as and when required., • Working closely with our VARs on projects and roll out plans for sites., • Processing orders and sending out order acknowledgements within the agreed SLAs., • General administrative duties to support the department., • Support other regional offices as and when required., • Operations Coordinator are to strive towards continuous improvement within their role and function by consistently reviewing all processes and practices to ensure optimum accuracy and efficiency., • Running reports and analyse data as required. Project management, taking ownership to ensure fulfilment of orders on time in full working to customer schedules through means of regular contact., • Concise order management to support accurate forecasting of sales targets, product procurement and logistics resource. Experience: • Customer service experience (essential)., • Excellent oral, written, analytical and interpersonal skills (essential)., • Industry experience or similar (HVAC/ AC/ Heating) (desirable)., • Proven experience of using SAP and other CRM systems (essential)., • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint)., • Ability to use own initiative (essential)., • Must be able to work effectively in a fast-paced, deadline-driven work environment., • Confidence in dealing with various stakeholders both internally and externally which includes Senior Management., • Demonstratable experience in project management and productivity skills., • Ability to use own initiative, have self-discipline and motivation to do a great job., • Excellent time management, multitasking skills and ability to meet deadlines set., • Excellent attention to detail and organisation skills. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Underpinning the entire customer experience, Sky has extensive Mechanical and Electrical systems spread across many geographical locations. This role is to focus on the key aspects of M&E systems and ensure their correct operation and maintenance by providing a firm platform for business success. We're looking for a proactive and technically skilled individual who thrives in a business-critical environment. Ensuring the backbone of digital infrastructure remains secure, efficient, and resilient. What you'll do: • Maintain uptime by proactively servicing and monitoring mechanical and electrical systems to prevent disruption to Sky's operations., • Collaborate effectively with a skilled team of engineers in a data centre , high-performance environment., • U se Computer-Aided Facilities Management ( CAFM ) tools to manage and execute scheduled maintenance routines with precision and efficiency., • Operate in a business-critical setting, working on essential infrastructure including power generation systems, package chillers, and u ninterruptible p ower s upplies (UPS)., • Champion Sky's values by supporting safe working practices, ethical standards, and environmental sustainability initiatives., • Work Monday to Friday, with occasional requirements to backfill the shift team to maintain coverage and operational continuity. I ncluding occasional travel to other Sky sites . What you'll bring:, • Proactive mindset with a strong focus on keeping Sky 'on air' and delivering top-tier service., • Relevant technical qualifications ( e.g. BTEC, ONC, City & Guilds, F-Gas) and ideally an electrical or mechanical apprenticeship., • Hands-on experience with large LV electrical or chilled water-cooling systems in critical environments., • Working knowledge of AC split systems - a plus, but not essential., • Strong safety and environmental awareness , maintaining high operational standards., • Digital fluency , including CAFM systems and email for task and workflow management., • Clear communicator and team player , able to report issues and collaborate effectively., • Problem-solver with adaptability , attention to detail, and a drive for continuous improvement - including flexibility to travel and support out-of- hours work. Team overview UK Tech At the heart of Sky's digital transformation, UK Tech leads the strategy, design, and delivery of cutting-edge technology solutions. From AI and 5G to Cloud infrastructure, we harness the latest innovations to power Sky's fixed and mobile networks, elevate our web platforms, and evolve our CRM systems. We're a collaborative and forward-thinking team-welcoming, creative, and committed to simplifying complexity while always doing the right thing. Our work shapes the experiences of millions of customers, and we take pride in building products and services that truly make a difference. The core team consists of four engineers working a continental shift pattern, covering 12-hour day and night shifts. Their rotation follows a structured cycle: 6 days on, 4 off → 4 on, 6 off → 4 on, 4 off, repeating every 28 days to ensure continuous coverage. This role is designed to support the shift team during peak business hours, working Monday to Friday to align with Sky's busiest operational period. You'll collaborate closely with the shift engineers, providing technical support, continuity, and coverage when needed - including occasional backfill for shift duties. The Rewards There is a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: · Sky, for the TV you love all in one place · A generous pension package · Private healthcare · Discounted mobile and broadband Where you'll work Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes, and shops. The closest tube station is Aldgate East, and Liverpool Street is about a 10-minute walk. Inclusion & how you'l l work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres . Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies What you'll do • Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks., • Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services, • Lead Troubleshooting and problem solving, • Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment, • Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery, • Communicate work status regularly with a clear articulation of design choices along the way.What you'll bring, • Proven experience in solving technical issues, managing technical projects, and mentoring engineers., • Background working in a multi-technical Site Reliability Engineering (SRE) department, with the ability to break down complex problems and deliver practical solutions., • Strong interpersonal and communication skills for effective collaboration with stakeholders and peers., • Demonstrated ambition and adaptability to thrive in a fast-paced, constantly evolving digital environment., • A solid track record in both technical roles and mentoring responsibilities., • Technical competency in Linux system administration (Ubuntu), monitoring tools (Prometheus, Nagios, Icinga), and cloud platforms (AWS, GCP) including deployment and automation., • Hands-on experience with CDN tools (e.g., Akamai, Fastly), networking (load balancing, routing, switching), databases (SQL/NoSQL, ideally Cassandra), scripting/system programming (Python, Bash, Go, Java), and configuration management (Ansible, Terraform)., • Familiarity with CI/CD tools (Jenkins, Concourse, GitLab CI, GitHub Actions) and virtualization technologies (VMWare).Please note that there is an on-call working rota for this rolePlease note that there is an on-call working rota for this role Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.