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Procurement Enablement Lead - P2P (Purchase to Pay) COE (Centre of Excellence) & COS (Centre of Scale) Ops is accountable for managing and overseeing procurement operations in alignment with the function’s strategy and goals. This role serves as the primary interface between the procurement function and shared service execution teams, ensuring compliance, operational efficiency, and continuous improvement. The role provides leadership in resolving issues, validating data, and driving performance across procurement operations. RESPONSIBILITIES Procurement Operations Oversight Lead and manage day-to-day procurement operations, ensuring alignment with functional strategy and business needs. Oversee execution activities performed by shared service teams and ensure consistent delivery of procurement services. Monitor operational performance and identify areas for improvement across processes and systems. Act as the CSL interface between CoS and CoE, ensuring full operability between the two Centres. Act as the CSL day to day programme manager for both centres and report into Global Head Strategy & Innovation and the CPO for any escalations. Interface with Centre of Scale (CoS) Drive external partner to secure a consistently high level of service delivery, act as second level escalation point for service issues, follow up on continuous improvement activities, and KPIs Collaborate with CoS to align procurement operations with best practices and organizational standards. Leverage insights and data from CoS to drive process improvements and enhance operational efficiency. Facilitate communication, issue resolution, and performance feedback loops between teams. Provide feedback and reporting on COE effectiveness to support data-driven decisions and enhance operational outcomes. Act as the link between the Category and Sourcing teams to collect feedback and drive user-based process improvement activities in collaboration with the CoS Interface with Centre of Excellence (CoE) Drive external partner to secure a consistently high level of service delivery, act as second level escalation point for service issues, follow uo on continuous improvement activities, and KPIs Full responsibility for delivery of agreed hard savings from outsourced categories as well as sourcing execution below 500K USD. Collaborate with the CoE to align tactical and strategic procurement activities with best practices and organisational standards. Leverage insights and data from the CoS to drive process improvements and enhance operational efficiency. Facilitate communication, issue resolution, and performance feedback loops between teams. Provide feedback and reporting on COE effectiveness to support data-driven decisions and enhance operational outcomes. Act as the link between the Category and Sourcing teams to collect feedback and drive user-based process improvement activities in collaboration with the CoE Compliance management Validate procurement data and reporting outputs to ensure accuracy and consistency. Ensure adherence to procurement policies, procedures, and regulatory requirements across all operational activities. Act as the point of contact and escalation for compliance-related issues within the procurement function. Support audit readiness and documentation management to maintain governance standards. Process oversight and improvement Identify and implement process improvements to enhance efficiency, effectiveness, and user experience. Collaborate with the Procurement Excellence Manager and other stakeholders to drive continuous improvement initiatives. Support the development and refinement of procurement systems and tools. Process and systems knowledge specialist Serve as the subject matter expert on procurement processes and systems to ensure consistency, compliance, and operational efficiency across the function. Provide guidance and support to stakeholders on system capabilities and process improvements to optimize procurement performance and data accuracy. Other responsibilities Training and development support. Issue resolution. Documentation management. Communication across the function. Data review and validation. Feedback collection Education Requirements Bachelor’s degree in business, Supply Chain Management, Procurement, or related discipline is required. Postgraduate qualifications or certifications in procurement operations, governance, or process improvement (e.g., Lean Six Sigma) are desirable Experience Requirements Minimum 8+years of experience in procurement operations, shared services, or governance roles. Proven success in managing procurement execution teams and driving operational performance. Strong background in compliance, process improvement, and stakeholder engagement. Experience working with cross-functional teams and shared service environments. Competencies Strategic thinking: Strong strategic mindset to align procurement operations with organisational objectives and drive continuous improvement. Compliance knowledge: In-depth understanding of procurement policies, procedures, and regulatory requirements to ensure adherence. Problem-solving abilities: Strong problem-solving skills to address operational challenges and implement effective solutions. Adaptability: Ability to work globally and manage issues and queries as they arise Working Conditions Ability to work across time zones and manage global stakeholder relationships CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at . Our Benefits For more information on CSL benefits visit _. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit _.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm’s quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You’ll also be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking for someone: Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) – with a keen interest in tax governance and developing tax operations. With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery and quality advice / report writing skills. With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm’s quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You’ll also be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking for someone: Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) – with a keen interest in tax governance and developing tax operations. With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery and quality advice / report writing skills. With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm’s quality control procedures Experience of leading complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You’ll also be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Job Title: Credit Hire Team Leader\n\nLocation: Liverpool, office based with hybrid working available\n\nSalary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary\n\nJob Type: Full Time, Permanent\n\nWorking hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm\n\nWe are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front.\n\nLeading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team.\n\nWhat's Involved:\n\nLead a team of credit hire handlers within our mitigation department\nPerformance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare\nUndertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making\nAct as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained\nImpart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire\nMaximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance\nTo participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training\nEnsure the effective management of inbound call handling philosophies are adhered toWe are looking for people with:\n\nExperience of motor claims is essential\nExperience in handler and/or managing credit hire claims is desired but not essential\nProven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance\nTo lead by example and endorse the company behaviours and values\nHighly motivated self-starter\nClear, focused and determined approach to problem solving\nAuthoritative manner with ability to listen\nPersuasive, strong, and confident communication skills\nPeople Management experience essentialGrow with Acorn\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share\n\nBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best workPlease click the APPLY button to submit your CV for this role\n\nCandidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons BDO’s Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you’re looking for exposure and the chance to make an impact, you’re looking in the right place. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You’ll also be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. We are looking for someone: Who can act as a key point of contact within the firm for the client, together with senior members of the team. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. With experience of TA&RM work (including such as tax process, tax strategy, SAO, CCO, tax risk registers etc) – with a keen interest in tax governance and developing tax operations. With broad tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery and quality advice / report writing skills. With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO’s Shared Service centre (SSC). This team is one of several Hubs within BDO’s rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You’ll be someone with: • Experience of working with learning management systems, • Experience of working with external vendors and managing billing, invoicing and service level agreements, • Excellent IT / Excel skills, • Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable, • Experience of learning analytics and interpretation of data to produce meaningful reports and information, • Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO’s events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You’ll be someone with: • Extensive experience in event management within a corporate or professional setting., • Proven leadership and team‑development experience., • Strong operational and organisational skills., • Supplier or agency management experience., • Excellent communication and stakeholder engagement abilities., • Good working knowledge of event technologies and management systems. Desirable • Experience supporting operational change or transformation., • Understanding of professional services environments., • Event management qualification. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1 #TJ-RZ1

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you’ll have the chance to work on exciting projects and develop your skillset. There’s real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you’re just starting out. If you want to work on important projects and explore your potential, we’ll give you the friendly, supportive working environment to go far. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit an SSC Associate who will join the ATEQA Team (After The Event Quality Assurance) within BDO’s Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm’s Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management systems (Including CMS & CTO2). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: • Knowledge and experience of the Anti-Money Laundering Regulations, and the implementation/application of these regulations in real world scenarios., • IT skills - strong working knowledge of MS Office including Access, Outlook, PowerPoint, Internet research., • Well presented with a professional level of communication., • Strong verbal communication, and experience dealing with difficult conversations and;, • Strong written communication with experience collating information into navigable and clear reports, with a high-level summary of key points., • Experience with time management and meeting deadlines., • Ability to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to our business. We’re committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1 #TJ-RZ1

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Senior Power BI Consultant / Manager Location: Liverpool (2 days onsite per week) Contract: 3 months rolling Rate: Up to £435 per day Clearance: None required Overview We're looking for a Senior Power BI Consultant / Manager to join a growing analytics function, combining hands-on delivery expertise with team capability building. This is not a pure reporting role - you'll play a key part in uplifting the team, embedding best practices, and driving long-term self-sufficiency, while continuing to deliver high-quality Power BI solutions. Key Responsibilities • Lead end-to-end Power BI delivery: from data preparation and modelling through to polished, user-friendly dashboards, • Coach and mentor analysts through structured training, 1-2-1 support, and hands-on guidance, • Translate technical concepts into clear, accessible guidance for less experienced team members, • Identify capability gaps and define practical upskilling and training approaches, • Provide guidance on migration from Qlik to Power BI (where relevant), • Champion best practices across:, • Data modelling, • DAX development, • Visual design, • Governance, • Work independently with stakeholders to identify opportunities for improvement, • Create clear documentation to support knowledge sharing and reuse Core Experience (Must Have) • Extensive hands-on Power BI experience in production environments (end-to-end delivery), • Strong expertise in:, • Power Query (M) for data transformation, • DAX, with a focus on scalable, best-practice development, • Strong data visualisation and UX skills, producing intuitive, business-friendly dashboards, • Working knowledge of Microsoft Fabric and Power BI integration, • Solid SQL skills for working with underlying data sources, • Proven experience in:, • Coaching and mentoring technical teams, • Delivering both structured and ad-hoc training, • Excellent communication skills - able to explain complex concepts to non-technical users, • Proactive mindset with the ability to identify gaps and drive improvements independently Desirable Experience • Exposure to Qlik (QlikView/Qlik Sense) or experience with migration to Power BI, • Experience defining Power BI standards, governance, or capability frameworks, • Experience building custom visuals or advanced dashboard features

FAMILY LAW SOLICITOR - PRIVATE & PUBLIC £35-45K PA - DOE LIVERPOOL HYBRID WORKING - 2 DAYS FROM HOME Revolution Recruitment Resources Ltd are recruiting Family Law Solicitor on behalf of a regional Law Firm for their offices based in Liverpool who have an exceptional reputation within the industry for incredible service and employee satisfaction. Job Summary We have an excellent opportunity for a Qualified Solicitor to join our clients team in Ormskirk. You will be responsible for running your own caseload of Private Family matters which will include all aspects of Family Law, including but not limited to divorce, pre and post nuptial agreements and co-habitation contracts, financial arrangements and private children matters. The option would be available if you wished to work on legal aid work also, but not a necessary requirement. Responsibilities and Duties • Proactively managing own caseload of both Public & Private Family legal matters, • Prepare thorough documentation required in the preparation of cases to trial, • Liaise with clients and handle matters with the appropriate sensitivity, • Attend meetings with clients to provide advice, draft relevant documents and oversee execution of documents, • Understand client requirements and manage cases in line with agreed service levels and best practice, • Build working relationships internally and externally in order to develop business networks and create a solid understanding of the Firm’s direction and client needs, • Deliver legal services of outstanding quality that are focused on the client’s needs with a quick and accurate turnaround of legal documents Technical Responsibilities • Drafting of all pleadings as necessary, • Advising on all aspects of Family Law, • Adhere to and promote compliance with the firm’s policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards, • Though training and other means, to keep fully up to date with relevant legislation and practice Knowledge & Experience • You must be a qualified Solicitor with experience of working in Family Law and be able to handle your own mix caseload of family matters, • Excellent client facing skills and the ability to nurture existing clients and third party relationships as well as the ability to help develop new business and assist in marketing/networking events, • Able to work accurately and be confident in your ability to give sound legal advice in both written and verbal forms, • Excellent communication skills and telephone manner and ability to build and maintain good working relationships, both internally and externally, • A client focused approach to service delivery and able to demonstrate a real commitment to and empathy with the client, • Experience in using case management software and Microsoft office tools, • Self-motivated and able to work under pressure to strict deadlines/timescales, • An attention to detail, • Highly organised In return, we can offer you: • A competitive salary of £35-45k pa and benefits package., • Exceptional Support and a friendly and welcoming office, • High standard of cases, • Progression opportunities If you feel this is the right role for you, please apply with your CV and a member of our team will be in touch as soon as possible.

Process Improvement Programme Manager, Legal Operations, Insurance Operations, Business Operations, Professional Services, Liverpool Process Improvement Programme Manager, Senior Insurance Process Manager, Legal Operations Process Manager, Business Operations Process Manager required to work for a fast-growing Law Firm based in Liverpool. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time. This individual will work across multiple functions to increase efficiency across Healthcare which is their fastest growing vertical. Please read in full and understand what is required before applying. We are NOT looking for a Technical Programme Manager, nor are we looking for a bog-standard Programme Manager. Yes, this is a Programme of work but it is a Programme of work where you will be involved in the detail. It is a lone-ranger initially but one that will grow and a function will then be built around this person. You will be facing off to Senior Partners and bringing them on a journey with your ideas. Some of these will be through general business efficiencies and some through technology using the likes of AI and Data. You will have some success stories in these areas. Also, initially you will be seen as a bit of a headache / bad smell to the Partner individuals you will be facing off to. It will be your job to build relationships with these people, sell them the dream and take them on the journey with you In order to do this, you will be covering and creating business process efficiencies across the following areas: • Insurance within the Healthcare vertical, • Process and Service Delivery (Business, NOT IT Service Delivery) Optimisation, • Technology, Automation & AI, • Data, Reporting & Insights, • Change Management & Training, • Volume Practice / Volume Process, • Recruitment (devising smarter, more efficient and cost-effective future hiring plans for the Healthcare vertical), • Budgets / Cost (overseeing budgets for the vertical, analysing where cost effectiveness can be applied), • 3rd Party Management (building relationships with key 3rd party suppliers in order to get the best out of them), • Shaping a Supportive & Universal Culture within the Healthcare vertical As this is a time-critical / fee earning business, we need you to have worked closely with C-Suite and / or Partner Level stakeholders. You MUST have a background of working in a similar role previously, along with a good, solid scrapbook of success within a Business Operations type of role…and have knowledge as to how a Partnership Firm is structured and run. Previous and proven success stories within Process Improvement along with the battle-scars to show will be expected. The firm will want to learn what you walked into, how you approached the initial position of change, how you navigated through the muddy waters…and what the outcome was! We can look at people from Insurance Firms, Law Firms / Legal Firms in Process Improvement, Fintech, Process Transformation, Business Process Change, Insurance Operations, Business & Operations-First Process Managers. This is a great opportunity and salary is dependent upon experience. Apply now for more details.

These roles are being recruited via Michael Page. Are you ready to lead the digital transformation of the UK public sector? Client Details Join Government Commercial Agency (GCA) and apply your technology expertise to deliver true Value for the Nation. You will drive market-leading commercial agreements that empower our public services with world-class innovation, ensuring every pound spent builds a more resilient, cost-effective, and digitally-advanced Britain. Progress your career where commercial strategy meets national purpose. Working alongside a Commercial Lead, you will act as a driving force within the category team, taking ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within the Technology category group available. You could be placed within one of the following exciting subcategories: • Digital and Technology Services, • Network Services, • Hardware, • Software This is an opportunity to join the Technology Category at GCA, where you will play a central role in managing over £14bn of public sector spend. As a core driver of GCA's commercial success, our team accounts for more than 40% of the organisation's total impact, directly fuelling the UK's digital evolution. You will join a collaborative powerhouse of experts dedicated to helping public sector customers navigate the complexities of the tech market. By bridging the gap between cutting edge suppliers and essential public services, you will ensure the UK remains at the forefront of digital transformation and global innovation. From supporting major government missions to delivering projects of national significance, your work will provide tangible Value for the Nation. Our Commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development. Description • Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums., • Lead on procurement workstreams and / or provide significant contribution to the delivery and management of category commercial agreement procurements. Working to agreed timelines., • Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs., • Manage complex enquiries, providing high quality advice and guidance to enhance GCA's reputation as a trusted partner., • Management of commercial agreement suppliers, synthesising complex data and financial reporting to identify market trends, spending behaviours, and value-add opportunities for the benefit of the public sector., • Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation., • Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality., • Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate., • Support the Commercial Lead in evolving category strategies, providing insights based on customers' and suppliers' feedback with a view to continuously improving the Technology category group product portfolio., • Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations Profile • Experience of procurement in the technology category, with a track record of managing contract performance, delivering excellent customer satisfaction and value for money, • Strong commercial acumen with the ability to assess large data sets and make informed decisions in a complex commercial environment, • Experience of supplier and/or customer relationship management - specifically within the technology sector, • Proactively and collaboratively motivate, influence, and persuade diverse internal and external stakeholders across all seniority levels, advising and driving optimal commercial outcomes., • Ability to problem solve and identify continuous improvement opportunities that ensures the category/organisation operates with maximum effectiveness We'll assess you against these behaviours during the selection process: • Working Together, • Communicating and Influencing, • Delivering at Pace, • Managing a Quality Service We'll assess you against these technical skills during the selection process: • Contract and supplier management Job Offer • Salary £48,027, • Civil Service Pension with an employer contribution of 28.97%, • A discretionary non-contractual performance related bonus, • Working remotely in addition to working in advertised office location, • Flexi time scheme, • Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays For more information, please find the link below to the advert on civil service jobs - Apply before 11:55pm on Tuesday 9th June 2026

These roles are being recruited via Michael Page. Are you ready to lead the digital transformation of the UK public sector? Client Details Join Government Commercial Agency (GCA) and apply your technology expertise to deliver true Value for the Nation. You will drive market-leading commercial agreements that empower our public services with world-class innovation, ensuring every pound spent builds a more resilient, cost-effective, and digitally-advanced Britain. Progress your career where commercial strategy meets national purpose. Working alongside a Commercial Lead, you will act as a driving force within the category team, taking ownership of high-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector. We currently have a number of positions within the Technology category group available. You could be placed within one of the following exciting subcategories: • Digital and Technology Services, • Network Services, • Hardware, • Software This is an opportunity to join the Technology Category at GCA, where you will play a central role in managing over £14bn of public sector spend. As a core driver of GCA's commercial success, our team accounts for more than 40% of the organisation's total impact, directly fuelling the UK's digital evolution. You will join a collaborative powerhouse of experts dedicated to helping public sector customers navigate the complexities of the tech market. By bridging the gap between cutting edge suppliers and essential public services, you will ensure the UK remains at the forefront of digital transformation and global innovation. From supporting major government missions to delivering projects of national significance, your work will provide tangible Value for the Nation. Our Commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development. Description • Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums., • Lead on procurement workstreams and / or provide significant contribution to the delivery and management of category commercial agreement procurements. Working to agreed timelines., • Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs., • Manage complex enquiries, providing high quality advice and guidance to enhance GCA's reputation as a trusted partner., • Management of commercial agreement suppliers, synthesising complex data and financial reporting to identify market trends, spending behaviours, and value-add opportunities for the benefit of the public sector., • Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation., • Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality., • Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate., • Support the Commercial Lead in evolving category strategies, providing insights based on customers' and suppliers' feedback with a view to continuously improving the Technology category group product portfolio., • Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations Profile • Experience of procurement in the technology category, with a track record of managing contract performance, delivering excellent customer satisfaction and value for money, • Strong commercial acumen with the ability to assess large data sets and make informed decisions in a complex commercial environment, • Experience of supplier and/or customer relationship management - specifically within the technology sector, • Proactively and collaboratively motivate, influence, and persuade diverse internal and external stakeholders across all seniority levels, advising and driving optimal commercial outcomes., • Ability to problem solve and identify continuous improvement opportunities that ensures the category/organisation operates with maximum effectiveness We'll assess you against these behaviours during the selection process: • Working Together, • Communicating and Influencing, • Delivering at Pace, • Managing a Quality Service We'll assess you against these technical skills during the selection process: • Contract and supplier management Job Offer • Salary £48,027, • Civil Service Pension with an employer contribution of 28.97%, • A discretionary non-contractual performance related bonus, • Working remotely in addition to working in advertised office location, • Flexi time scheme, • Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays For more information, please find the link below to the advert on civil service jobs - Apply before 11:55pm on Tuesday 9th June 2026

Programme Director// Liverpool// Hybrid// £900+ per day My Local Authority client based in Liverpool are currently looking for a Programme Director to head up the Transport for City Regions project. This is a 6 month contract with high likelihood of extension. The rate of pay is up to £986 per day. The role is to act as the Programme Director for TCR programmes and projects, ensuring the efficient delivery of key projects and programmes of work, being part of the TCR portfolio. The TCR portfolio from 2027/32 will be upwards of £168m, and this role will take ownership and key management duties on large scale, high value, complex and high priority programmes and projects with programme values ranging from £5million to £40million. This role is to ensure, on behalf of the council, best value, cost effectiveness, and managing and developing priority and high profile schemes within this major capital programme. Please apply below or contact Joel and Spencer Clarke Group for more details!

This is a diverse role with opportunities to work on a mixed caseload for high profile corporate and insurance clients. The successful candidate will handle a caseload of litigated EL and PL cases. Key Responsibilities Day-to-day handling of a litigated caseload of EL and PL cases, subject to supervision according to Keoghs competency framework, to include: • Building relationships with Keoghs clients., • Assessing and advising on liability and quantum., • Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate., • Dealing with disclosure., • Proofing witnesses and preparing detailed witness statements., • Marshalling expert evidence., • Working with the wider team to ensure a seamless delivery of services to Keoghs clients., • To ensure compliance with the SRA Standards & Regulations and relevant Service Standards Working Hours 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool office. Skills, Knowledge and Expertise • Proven experience of handling litigated EL and PL cases with a value of up to £25,000., • Good communication skills and a willingness to work as part of a team., • Strong IT skills and experience of working with a case management system., • An ability to prioritise workload., • Excellent attention to detail., • A willingness to change and adapt in order to deliver the best results for our clients. Benefits • Davies Incentive Plan, • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days), • Family Cover Private Medical Insurance (Bupa), • Simply Health Care Cash Plan, • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing, • Death in Service, • Critical Illness Cover, • PHI/Income Protection (Private health insurance), • Pension Contribution based 5% Employee / 3% Employer, • Employee Resource Groups, • Employee Volunteering Programme, • Cycle to Work Scheme*, • Tech Scheme*, • Season Ticket Loan*, • Gym Flex*, • Access to Online Discount Sites, • Discounted Gourmet Society Membership, • Discounted Tickets for Merlin Attractions nationwide, • Discounts at local retail outlets, • after successfully completing probation

Fast Track Mortgage Adviser Academy (16 Month Commission Guarantee included) MANCHESTER BASED TRAINING THEN REMOTE WORKING. An outstanding opportunity to commence a long-term career in Financial Services becoming a full time, fully employed, CII qualified Mortgage & Protection Adviser working for one of the UK'S leading mortgage providers, with home-based working once you have completed your first 11 weeks of office-based training. Job Title:Trainee Mortgage Adviser *Enhanced Salary & Guarantee Structure: • During the first 16 weeks of training, a basic salary plus guaranteed commission to £30K per annum., • From month 4 to month 6, basic salary plus guaranteed commission to: £30K per annum., • From month 7 to month 10, basic salary plus guaranteed commission to: £32.5K per annum., • From month 10 to month 16, basic salary plus guaranteed commission to: £35K per annum., • From month 17, £25K basic salary plus unlimited commission, earn a realistic: OTE of £45K+. Contract Basis: Full time, permanent, employed role. Location: Initially office based for the first 11 weeks of training at our Academy Centre on Oxford Street in Manchester followed by 5 weeks remote training. You will continue to be remote once qualified. Target: Candidates with a strong desire to forge a long-term career in Financial Services. A great opportunity for recent graduates or those with a demonstrable track record in sales looking to advance their professional careers. Post training salary: Once your 16-week training is complete, you will earn guaranteed additional monthly commission which will increase in tiered increments over the following 12 months. Once your guarantee ends you should expect realistic OTE of £50K+ in your 2 full year as well as outstanding benefits and promotional tiers scheme. CF1 & CF6: Full financial support provided to gain the CF1 & CF6 qualifications, including full provision for study materials and your exam entry costs paid for. Working hours: During the 16-week training period the working hours will be 9.30AM-5.00PM Monday to Friday. You will need to be available for the whole 16 weeks of training with zero planned holidays to be considered. Post training working hours: Once your training is completed you will be required to work patterns covering a mix of 9AM-6PM and 11AM-8PM Monday to Friday offering a good work/life balance. No weekend or bank Holiday working is required. Timeline: Immediate Interviews with a October 2026 Start. Trainee Mortgage Adviser Academy: As a home-based Mortgage and Protection Adviser, we believe your qualifications and skills are best suited to focusing purely on the delivery of quality advice and sales to our customers. Therefore, the work of contacting customers, securing appointments and the progressing of their mortgage and protection applications is the sole remit of our dedicated Adviser Support Teams. We create the opportunity for you to advise and perform at your very best. The Trainee Mortgage Adviser role represents a fantastic opportunity for those candidates keen to pursue a career in Financial Services as a fully CII qualified Mortgage and Protection Adviser. This is a telephone-based role so you will need to be articulate and engaging. You will be writing in excess of 14 mortgages with protection each month so you will also be highly motivated, disciplined, and extremely well organised. Your long-term career is important to us. We are passionate about training and development to help you realise your full potential. We pride ourselves on the many Adviser colleagues that have developed and progressed with us, for example our entire Sales Management team have started as Mortgage Advisers with us, so there is a great future for the right candidates well beyond the Academy. Required knowledge, skills, and qualifications: • A strong desire to work within the Financial Services industry, particularly within mortgages and protection., • Recent graduation at 2:1 or higher or a strong track record in sales., • Excellent inter-personal skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple language, • Extremely well organised, taking a disciplined and structured approach to work., • Highly competent user of IT and a competent Microsoft Office user, including Excel, Word and Outlook. Benefits:

Job Purpose and Scope: The post holder will be an experienced procurement professional providing specialist knowledge and advice to colleagues, senior management and suppliers. There is a requirement for substantial working experience in procurement to deal with complex and high-risk issues across a range of procurement and contract management areas. As a Procurement Category Manager, there is responsibility for managing procurement activities within a given category, supporting the development of the procurement strategy and implementing that category strategy. It is expected for a Procurement Category Manager to proactively question and challenge Council practice and procedures based on improvements in technology, updates in legislation and the application of best practice Procurement Category Managers are accountable for the outcome of each procurement. There is a requirement to support the supervision of a small team of procurement professionals and a wide range of stakeholders in the procurement of goods, services and works. Performance Indicators • Delivery of specified results e.g. outputs, volumes, savings, social value, etc., • Audit feedback and input, • Achievement of medium to long term milestones, • Quality of supplier relationships, • Internal profile, customer satisfaction (internal and/or external), client and/or stakeholder feedback and service level measures, • Workforce indicator such as turnover, timeliness, absenteeism, etc. Main Duties The following are a range of duties appropriate to the role of Procurement Category Manager: • Operate compliantly within the new Procurement Act 2023; the Sefton Contract Procedure Rules (CPRs) applicable from 24 February 2025; support Service Teams to ensure their compliance to the Procurement Act 2023 and the new CPRs by providing clear and consistent advice, support and guidance, to ensure compliance in all our procurement activities and to protect the Council from procurement related challenges., • To apply expert knowledge and technical assurance to influence strategic spending decisions across the Council by working in partnership with the Council’s Commissioners, Contract Lawyers and external advisors/partners to develop strategies which maximise value for money on contracts, minimise risk and exposure, align with Council Policies, including Contract Procedure Rules., • Provide procurement expertise, including training when required, experience and support to Service and Project Teams in early market engagement, taking key services to market, advising on appropriate but effective and efficient procurement routes and legal requirements through to implementation that supports the Council delivery services., • Develop and deliver tendering support activities to service areas to ensure key timescales are adhered to. This includes defining and monitoring KPI’s, producing timely and accurate reporting to evidence progress, developing market analysis, designing routes to market, navigating the Councils procurement process, building compliant evaluation models, structuring contracts and managing the tendering and evaluation process/interactions with the marketplace using the Council’s chosen electronic opportunities portal. If you are interested in this role please send your updated CV in the first instance.

Director of Workshop & Remarketing Operations (six figure) Neg £££ - (guide £100k - £120k+) Senior Executive level salary & benefits Located: Northwest - Relocation is an option for the right person potentially The Overview: This is a rare opportunity to lead the transformation of a high-volume Vehicle Preparation and Refurbishment division at scale from developing OperationalStrategy through to implementation, delivery and beyond. What are we looking for: We are seeking an exceptional OperationalSenior Executive / Leader with a proven track record of designing, building and optimising end-to-end Vehicle Preparation, Refurbishment and Remarketing Operations within a major Automotive Retailer,Car Supermarket, Vehicle Remarketing business, Fleet Management company, Auction House or Digital Automotive Platform. Is this YOU? Here'sthe challenge you will be looking for: You will be responsible for developing the strategy, infrastructure, systems, processes and leadership capability required to create a market-leading operation that delivers faster vehicle turnaround, increased throughput, improved quality standards and enhanced profitability. Leading large multidisciplinary teams across mechanical repair, vehicle technicians, fast-fit and tyre operations, bodyshop, SMART repair, paint, refurbishment and vehicle detailing, you will drive operational excellence throughout the entire vehicle lifecycle, from acquisition and inspection through to retail-ready to sell vehicles. The successful candidate will be an accomplished executive who combines strategic vision with hands-on execution, capable of transforming complex operations, implementing best-in-class processes, and building high-performing teams that consistently deliver speed, quality and efficiency at scale. This role is about creating a competitive advantage through delivering operational excellence and establishing a best in class vehicle preparation and remarketing platform. What Success Looks Like: • Increased workshop utilisation, productivity and labour recovery., • Improved customer satisfaction, retention and aftersales revenue performance., • Stronger operational controls and measurable efficiency gains across all departments., • A highly engaged leadership team capable of driving performance and developing future talent., • Consistent delivery of financial targets, profitability and business growth., • Scalable operational structures that support continued, future expansion plans. What to do next: The sky is the limit for an individual capable of delivering what the business needs, and with that comes a genuine opportunity to build and grow in a "red tape" free environment, whilst placing your fingerprints over a highly successful growing enterprise. Sound interesting? Then reach out to me with your CV, and if you "fit the bill" I'll send you a more detailed brief. JOB REF:4359GS

Job Title: Director of the Customer HubContract Type: Permanent Salary: To be discussed at interviewWorking Hours: 35 hours per week, full time Working Pattern: Monday to Friday, hybrid Location: Liverpool, SpekeIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as the Director of the Customer Hub The Director of the Customer Hub leads the strategy and delivery of Riverside’s high-volume, customer-facing services, with full responsibility for areas such as customer contact, complaints, income management, lettings, and tenancy services. As part of the senior leadership team, the role drives organisational performance and customer experience by using data and insight to improve efficiency and shape service delivery. It balances customer outcomes with operational performance and financial sustainability, ensuring effective demand management, strong income collection, reduced void losses, and regulatory compliance. The role is key to building trust in the organisation by ensuring consistent, high-quality, and accessible customer interactions aligned with Riverside’s values.About you • You are an accomplished senior leader with a strong track record in high-volume, customer-focused operations within regulated environments. You bring extensive experience in areas such as contact centres, income management, lettings, and tenancy services, consistently delivering strong performance and service outcomes. • Data-driven and strategic, you use insight and customer feedback to improve efficiency, demand management, and the overall customer experience. You balance operational performance with financial sustainability, with a solid understanding of regulatory requirements. • A confident and resilient leader, you inspire high-performing teams, foster collaboration and accountability, and communicate effectively with stakeholders at all levels. You are committed to delivering equitable, high-quality services and are CIH qualified (or working towards).Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed a interview.Applications may close before the deadline, so please apply early to be considered. Role ProfileStrategic Leadership & Organisational Contribution • Play an active role as a member of the Leadership Team, contributing to organisational strategy, service improvement and regulatory assurance. • Provide visible, values led leadership across communities and colleagues, modelling high standards of communication, accountability and collaboration, aligned to Our Riverside Way. • Lead and inspire geographically dispersed teams, embedding a strong culture of accountability, customer focus and continuous improvement. • Build strong relationships and work collaboratively across directorates and with external stakeholders to resolve complex, cross cutting customer and operational challenges, ensuring seamless customer journeys and clear accountability for customer outcomes. • Act as a senior ambassador for Riverside, representing the organisation in sector forums, benchmarking activity and relevant external partnerships. • Identify, assess, escalate or mitigate emerging risks, performance issues and demand trends that could impact customer outcomes, service delivery or regulatory compliance. • Be accountable for Director-level budgets, ensuring efficient use of resources and always striving to deliver increasing value for money. • Provide clear, evidence based reporting and assurance to Executive Leadership Team, Board and Committees.Customer Access, Demand and Operational Performance • Lead the delivery of multi-channel customer contact services ensuring:...

Legal Operations Manager, Process Improvement Manager, Senior Insurance Process Manager, Professional Services, Manchester or Liverpool Legal Operations Process Manager / Process Improvement Manager / Senior Insurance Process Manager required to work for a fast-growing Law Firm based in Liverpool or Manchester. This will be a partially remote role and you will be expected to travel to other nationwide offices from time to time. This individual will work across multiple functions to increase efficiency across Healthcare which is their fastest growing vertical. In order to do this, you will be covering and creating business process efficiencies across the following areas: • Process and Service Delivery (Business, NOT IT Service Delivery) Optimisation, • Technology, Automation & AI, • Data, Reporting & Insights, • Change Management & Training, • Recruitment (devising smarter, more efficient and cost-effective future hiring plans for the Healthcare vertical), • Budgets / Cost (overseeing budgets for the vertical, analysing where cost effectiveness can be applied), • 3rd Party Management (building relationships with key 3rd party suppliers in order to get the best out of them), • Shaping a Supportive & Universal Culture within the Healthcare vertical, • Insurance industry experience within the Healthcare vertical As this is a time-critical / fee earning business, we need you to have worked closely with C-Suite and / or Partner Level stakeholders. You MUST have a background of working for an Insurance Firm or a Law Firm (other Professional Services verticals may be considered) and have first-hand experience as to how a Partnership Firm is structured and run. Previous and proven success stories within Insurance Process Improvement along with the battle-scars to show will be expected. The firm will want to learn what you walked into, how you approached the initial position of change, how you navigated through the muddy waters…and what the outcome was! We can look at people from Insurance Firms, Law Firms / Legal Firms in Process Improvement, Process Transformation, Business Process Change, Insurance Operations, Business & Operations-First Process Managers. We ‘could’ even consider a lawyer / solicitor who wants to move into Business Process Operations and has some skills linked to this, or an ex-lawyer / solicitor who is in an operational role already and fancies a change. This is a less-likely scenario but one we would be open to discussing. This is a great opportunity and salary is dependent upon experience. Apply now for more details.

Job Title: Technical & Complex Repair ManagerContract Type: PermanentSalary: £ 58238.15 (£64198.01 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to Friday Location: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Technical & Complex Repair Manager As part of a sector leading service, you will be responsible for the management and functions related to all Housing Condition claims and Alternative Dispute Resolution, ensuring they are dealt with efficiently and effectively to repair customer trust and reduce the Group’s financial liability. Responsible for the management and functions related to the in-house stock condition survey programme, ensuring they are delivered efficiently and effectively to inform future investment decisions and business planning. Support the Head of Performance & Improvement (Asset Strategy & Delivery) in the development of the approach to housing condition compliance. To provide a centre of excellence for technical building enquiries, case management and support functions ensuring the Group meet our regulatory and legislative responsibilities and properties are in a safe and sound condition. Lead the complex and technical repair activity, including oversight of Local Authority Enforcement Action and Category 1 Health and Safety Rating Risks for Asset Services. Build the capability of the team through the development and implementation of relevant policies and procedures, the sharing and adoption of best practice initiatives and professional development through training. Lead on communications for this workstream to ensure customers and colleagues are informed of change and progress developments in a timely manner. Mitigate the impact of incidents to reduce the risk of regulatory escalation that could lead to reputational damage or legal action against The Riverside Group.About you We are looking for someone with • Experience of successfully leading, managing, and motivating multiple teams, including man-aging team performance with a proven track record of policy and service development in a complex multi-site environment. • Results driven and commercially aware with a focus on continuous improvement and the ability to drive change. • Sound knowledge of key business risk, sector risk, property safety risk to customers and abil-ity to horizon scan and assess impact on business and customers. • Proven track record in delivering programmes of work, with effective contract management skills including managing service and maintenance contracts and a good understanding of project management methodologies. • Evidence of using sound judgement when making effective decisions.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

We're looking for an experienced Integration Team Lead (MuleSoft) to join a growing IT function within a well established, multi-brand organisation.This is a fantastic opportunity for someone who enjoys leading from the front, balancing hands on development with team leadership, solution design, and stakeholder engagement.As Integration Team Lead, you'll: • Lead and mentor a small team of developers/integration specialists, • Work closely with business and technical stakeholders to shape requirements, • Design and deliver robust, scalable integration solutions, • Produce clear technical specifications and interface designs, • Contribute hands-on to development where needed, • Drive best practice across coding, quality, and DevOps, • Support deployment and ongoing optimisation of integrations If you possess a combination of the following skills, then LET'S TALK! • Proven experience leading a development or integration team, • Strong analysis and technical design capability, • Hands on experience delivering system integrations and APIs, • Familiarity with enterprise integration platforms (e.g. Azure Integration Services, MuleSoft or similar), • Knowledge of CI/CD pipelines and modern DevOps practices, • A collaborative mindset with the ability to influence stakeholders In return, you will be rewarded with : - • Hybrid working (2-3 days on-site) in Merseyside, • Collaborative, delivery-focused IT function, • Working across a variety of systems, brands, and business units, • Opportunity to shape integration strategy and technical standards What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

After Sales Director - Automotive We are seeking an exceptional After Sales Director to lead and transform the operational performance of one of the region's largest automotive aftersales operations. This is a high-profile leadership role responsible for the strategic direction, operational excellence, and commercial performance of our pre-sales preparation, service, maintenance, repair and bodyshop operations across two major sites. With responsibility for two Workshops with 24 ramps, multiple operational departments, and a team of approximately 75 employees, this position requires a proven leader who can drive performance, develop people, implement best-in-class processes, and deliver outstanding customer and commercial outcomes. Salary - £95k to £120k (Negotiable) + senior level executive package & benefits Ideal Location - Northwest England / Liverpool, Manchester and surrounds -Relocation is an option for the right person The Role & About You • Full accountability for the performance, profitability and strategic direction of all pre-sales preparation and aftersales operations across two sites., • Lead, coach and develop a management team and workforce of approximately 75 employees., • Create a culture of accountability, engagement and continuous improvement., • Design and implement systems, processes and KPIs that drive operational excellence., • Oversee vehicle preparation, service, maintenance, repair and bodyshop functions, ensuring seamless operational delivery., • Manage budgets, resources and departmental performance to maximise efficiency and profitability., • Act as a key member of the senior leadership team, influencing business strategy and operational decision-making., • Proven experience leading large-scale automotive operations within a dealership group, fleet operation, workshop network, vehicle preparation business or automotive logistics environment., • Strong commercial awareness combined with exceptional leadership and people development skills. What Success Looks Like • Increased workshop utilisation, productivity and labour recovery., • Improved customer satisfaction, retention and aftersales revenue performance., • Stronger operational controls and measurable efficiency gains across all departments., • A highly engaged leadership team capable of driving performance and developing future talent., • Consistent delivery of financial targets, profitability and business growth., • Scalable operational structures that support the continued expansion and success of the business. If you are a strategic leader with the drive, experience and ambition to make a significant impact within a large automotive operation, we would welcome your application. To Register your interest Contact Robert Cox - Senior Recruitment Consultant at Glen Callum Associates Ltd on and email your CV We can not accept overseas applications for this role. JOB REF: 4359RC After Sales Director - Automotive

Technical Manager Location: Hot Water Comedy Club, Blackstock Market, Liverpool Job Type: Full-time, Permanent Hot Water Comedy Club is a multi-award-winning live comedy venue based inside Liverpool’s newest destination, Blackstock Market. We host live comedy up to five nights a week and have been named Best Club and Best Venue, although we try not to brag. We are now looking for an experienced Technical Manager to join our growing team. This is a hands-on role in a fast-paced live entertainment environment, ideal for someone who thrives under pressure, loves live events, and has strong technical and customer-facing skills. The Role You will be responsible for ensuring our shows run smoothly, safely and to a consistently high technical standard. Working closely with performers, production teams and front-of-house staff, you will oversee show operations across multiple performance spaces, from technical planning through to live delivery. Strong organisation, attention to detail and calm decision-making are essential. Comedy moves fast and timing is everything. Key Responsibilities • Lead the technical planning and delivery of a high-volume comedy, music and live events programme, • Oversee all audio, lighting, video and staging operations across multiple spaces, • Act as the main technical contact for visiting performers, agents and touring production teams, • Advance technical requirements and translate briefs into practical, deliverable plans, • Manage load-ins, setups, changeovers, live operation and load-outs, • Supervise and coordinate the in-house technical team during live events, • Train and mentor staff to maintain consistent working practices, • Ensure all technical equipment is maintained, fault-free and show-ready, • Implement and monitor safe systems of work and Health & Safety compliance, • Remain calm under pressure while balancing competing priorities during live shows, • Programme music and live events across all venue spaces, • Work closely with venue management and operations teams to enhance the audience experience Required Experience • Degree in Audio Engineering, Lighting Production or a related field, • Proven experience in a live or broadcast environment, • Strong working knowledge of Midas digital desks, OBS, buses and routing, • Experience with Dante systems, • Experience mixing sound for a variety of bands, • Excellent communication and customer service skills, • Solid understanding of Health and Safety requirements in live venues, • Ability to problem-solve effectively under pressure Working Requirements • Excellent timekeeping, • Availability to work evenings and weekends Desirable Experience • Dante Level 1 Certification, • Knowledge of QuickQ and MagicQ, • Video editing experience, • Previous experience working in hospitality What We Offer • Additional training and development, • Four-day working week, • Discounted drinks and show tickets, • 22.4 days annual leave Additional Information • Six-month probation period with a review at three months, • Interviews held as soon as possible, • Immediate start available

Remedy International Medical are working with an established hospital in Bermuda, which is a British Overseas Territory to recruit an experienced Clinical Director (Nurse), to lead the Maternal Child Directorate. This key role involves strategic leadership and operational management to ensure the delivery of safe, high-quality care. The Clinical Director will oversee resource utilization, fiscal management, and compliance with statutory, governance, and accreditation frameworks. This position demands 24/7 accountability and may cover multiple directorates as required. Situated in the North Atlantic, with a sub-tropical climate, beautiful beaches and aquarium-like waters, and plenty of sandy coves, if you love the outdoors, this could be the island for you. Responsibilities: • Provide clinical expertise and leadership, ensuring visible and professional clinical leadership throughout the Maternal Child Directorate., • Lead strategic development and business planning aligned with BHB’s goals and community needs., • Translate business plans into actionable objectives and manage their implementation., • Develop business cases for service changes and projects, ensuring timely and within-budget delivery., • Prepare and manage fiscal and human resource plans, reflecting the Maternal Child Directorate’s short, medium, and long-term needs., • Ensure the production of quality compliance data for the Board, analyzing and interpreting trends., • Address operational performance gaps, developing and implementing performance improvement plans., • Ensure clinical, risk, and patient safety policies adhere to best practice and regulatory requirements., • Maintain adequate staffing levels and skill mix, ensuring effective deployment and active line management., • Lead staff training and succession planning, fostering a culture that promotes BHB values., • Engage in effective communication and staff engagement, addressing concerns in a supportive environment. Qualifications and Experience: • Bachelor’s Degree in Nursing from an accredited institution., • Master’s Degree from an accredited institution approved by the Bermuda Nursing Council., • 7 to 10 years of progressive management experience within a Maternal child setting., • Proven clinical management record with senior leadership potential., • Experience in financial and risk management, quality improvement, and patient satisfaction., • Strong interpersonal skills, effective communication, and conflict resolution abilities. Package • Starting Salary: $173,293.13 with a low tax rate, • Subsidised housing for the first 3 months, with travel and relocation allowance, plus an attractive benefits package.

At Penta Consulting, we understand that technology is only as powerful as the people behind it. As a leading provider of Technology resource Solutions, our mission is to empower businesses with the right talent and expertise to drive their digital transformation. With over 28 years of experience, we have built a strong reputation for delivering high-quality resources across various domains, including software development, artificial intelligence, project management, architecture, cloud computing, cybersecurity, and data analytics. Our network of Global clients relies on Penta’s team of technology experts to deeply understand their unique needs and provide tailored solutions that drive innovation and operational excellence. We remain committed to being a trusted partner for our clients, providing them with the resources they need to stay ahead in an ever-evolving technological landscape. Behind the people powering your technology, you’ll find Penta Consulting. Test Automation Architect: As a Test Automation Architect, I act as a senior thought leader, driving the vision, strategy, and execution of automation across organisations. I focus on building future-ready automation capabilities, enabling high-performing teams, and delivering scalable, innovative testing solutions. I combine strategic leadership with a hands-on approach—designing frameworks, delivering initial implementations, and supporting pre-sales to ensure strong technical and commercial outcomes. Key Responsibilities: • Provide technical leadership for automation practices across projects and teams, • Design, build, and continuously evolve fit-for-purpose automation frameworks, • Define and implement Test Data Management (TDM) strategies and solutions, • Establish and enforce automation coding standards and source control best practices, • Evaluate, adopt, and scale new tools, frameworks, and automation technologies, • Shape and communicate automation strategies and roadmaps to senior stakeholders, • Support pre-sales activities, including solution design, proposals, and client engagement, • Lead Proof of Concepts (PoCs) and innovation initiatives, • Define and track KPIs to measure automation success, ROI, and maturity, • Mentor, coach, and upskill QA Automation Engineers across all levels, • Conduct automation capability assessments and support performance development, • Review test design and code quality to drive continuous improvement, • Provide consulting expertise on automation implementations, • Integrate automation into CI/CD pipelines and DevOps practices, • Collaborate with stakeholders to enhance delivery quality and engineering standards Core Skills & Expertise: • Strong experience in automation architecture and strategy, • Advanced proficiency in Java, JavaScript, and C#, • Expertise in UI & API automation, including Selenium, Cypress, and Appium, • Deep knowledge of unit testing frameworks and test management tools, • Experience with version control systems and CI/CD integration, • Strong understanding of Agile and DevOps practices, • Experience with Test Data Management solutions, • Knowledge of manual testing methodologies, • Ability to design scalable, maintainable automation frameworks Leadership & Impact: • Recognised thought leader in test automation, • Proven ability to build and lead high-performing teams, • Strong stakeholder engagement with commercial awareness, • Innovative mindset with a pragmatic, delivery-focused approach, • Ability to translate complex technical concepts into business value Qualifications & Experience: • 3+ years in an Automation Architect or similar leadership role, • ISTQB certification (preferred)

Are you an experienced and ambitious Domiciliary Care Manager looking for a genuine long-term career opportunity within a growing and award-winning organisation? Alternatively - are you an experienced deputy manager with the right skills and knowledge to make an impact in this business? Lastminute Care & Nursing is seeking a highly motivated and experienced manager to help lead and develop our growing domiciliary care operations across the Wirral and Cheshire region from our Neston office. This is not a standard management role. We are building a strong long-term leadership team and are looking for someone who wants progression, responsibility, influence, and the opportunity to grow alongside the business. The Opportunity The successful candidate will work closely alongside our Supported Living Manager, with both individuals operating as Registered Managers within the same location. This dual-management structure has been designed intentionally to create a stronger, more supportive operational environment. Both managers will support each other with service delivery, compliance, annual leave cover, sickness cover, operational pressures, and business development. We believe management works best when leaders have support around them rather than operating in isolation. This role offers the opportunity to become involved in far more than simply managing one local service. As the business continues to expand nationally, the successful candidate will also have opportunities to support wider operational projects, assist other locations, and potentially become involved in supporting our growing franchise network, which already operates across 16 UK locations. Key Responsibilities • Overseeing the safe and effective delivery of domiciliary care services, • Supporting and maintaining high standards of CQC compliance, • Managing care coordinators, office staff, and care teams, • Supporting recruitment, onboarding, and retention of staff, • Building strong relationships with service users, families, local authorities, and healthcare professionals, • Assisting with rota management and operational efficiency, • Supporting safeguarding, quality assurance, and care standards, • Working collaboratively with the existing management team, • Providing operational cover and support during annual leave and sickness, • Assisting with service growth and development opportunities, • Supporting wider business and operational projects where appropriate What We’re Looking For • Proven experience within domiciliary care management, • Strong understanding of CQC regulations and compliance, • Leadership experience within health and social care, • Excellent communication and organisational skills, • Commercial awareness and problem-solving ability, • Positive leadership style and ability to motivate teams, • Ambitious mindset with a desire for progression, • Passion for delivering high-quality care services, • Full UK driving licence preferred Why Join Us? At Lastminute Care & Nursing, we are continuing to grow rapidly across multiple healthcare sectors, including domiciliary care, supported living, staffing, and national operational support services. The successful candidate will have opportunities to: • Support and mentor operators within our national franchise network, • Become involved in wider operational and strategic projects, • Help shape and develop growing care services, • Progress into senior operational or regional management roles, • Work within an ambitious and award-winning organisation, • Build a long-term career with genuine progression opportunities We are looking for someone who wants to become part of the long-term journey of the business rather than simply filling a position. What We Offer • £40,000 – £60,000 salary depending on experience, ability, and impact, • Performance and progression opportunities, • Strong senior leadership support, • Collaborative dual-management structure, • Long-term career progression opportunities, • Ongoing professional development and training, • Opportunity to support multiple locations and projects, • Mileage allowance / expenses where applicable, • Company pension, • Growing organisation with ambitious expansion plans

Data Architect Preston (Hybrid/Flexible Working) Up to £85,000 per annum + benefits Full-time, Permanent The Opportunity An established and forward-thinking organisation is seeking a Data Architect to join a high-performing Architecture & Strategy function. This is a key role responsible for shaping and driving enterprise-wide data architecture to support critical business operations, analytics, and decision-making. You'll play a central role in designing scalable, secure, and future-ready data solutions across a complex environment, working closely with senior stakeholders to align technical delivery with strategic priorities. Key Responsibilities • Define and maintain the organisation's data architecture framework, • Design and integrate data solutions across multiple platforms and systems, • Lead data modelling, data flows, and system interoperability initiatives, • Drive best practice in data governance, metadata, and quality standards, • Translate business requirements into effective technical solutions, • Collaborate with architecture, engineering, and business teams to deliver value, • Ensure compliance with relevant regulations and data management standards About You • Proven experience as a Data Architect or in a senior data-focused role, • Strong background in data modelling, integration, and architecture frameworks, • Solid understanding of:, • Data governance & metadata management, • Enterprise architecture principles, • Regulatory and compliance requirements, • Experience with modern data platforms and cloud technologies, • Ability to engage with senior stakeholders and communicate complex ideas clearly What's on Offer • Competitive salary up to £85,000, • Generous annual leave and benefits package, • Strong focus on professional development and career progression, • Flexible working environment, • Opportunity to work on impactful, large-scale data transformation initiatives

Job Title: Engineer – Salesforce, Digital and TechnologyContract Type: PermanentSalary: £67,174.96 per annum (£74,072.88 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to Friday Location: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as an Engineer Riverside Digital and Technology embeds DevOps as a key method of its delivery approach and principles, the value that it delivers relies on maintaining a certain cadence, so the role holder will make sure that they work together with all members of their Chapter to deliver that value. As a Salesforce developer you will focus on Apex development to deliver new functionality and enhancements to the Riverside Salesforce platform.About you We are looking for someone with: • Significant demonstrable experience with Salesforce development • Proven experience with programming with Apex, Lightning Components, and Visualforce • Experience in creating custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Experience with Service Cloud and Community Cloud (primary) or Sales Cloud (secondary) Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Power BI Developer6 monthsLiverpool - 2 days per week£350-400pdOutside IR35 We are looking for a senior Power BI professional (Senior Consultant / Manager level) who combines strong hands-on development expertise with the ability to coach, mentor, and uplift a growing analytics team. This role is not just about building reports-it's about developing team capability, driving best practices, and enabling long-term self-sufficiency. Key Responsibilities • Lead end-to-end Power BI delivery: from data preparation and modelling through to high-quality, user-friendly visualisations., • Coach and upskill analysts through structured training, 1-2-1 mentoring, and hands-on support., • Translate technical concepts into clear, accessible guidance for less experienced team members., • Proactively assess capability gaps within the team and define practical upskilling/training approaches., • Support migration understanding: provide guidance on transitioning reporting from Qlik to Power BI (where relevant)., • Champion best practices across data modelling, DAX, visual design, and governance., • Collaborate independently with stakeholders, taking initiative to identify opportunities for improvement., • Document solutions clearly to enable reuse and ongoing team learning. Core Experience (Must Have) • Extensive hands-on Power BI experience in production environments (end-to-end delivery)., • Strong expertise in:, • Power Query (M) for data shaping and transformation, • DAX (clean, scalable, best-practice-driven development), • Data visualisation & UX excellence - builds intuitive, polished, and business-friendly dashboards., • Microsoft Fabric awareness - understands key components and how Power BI integrates with them., • SQL proficiency - able to work confidently with underlying data sources., • Coaching & training experience - proven ability to:, • Upskill technical teams, • Deliver structured and ad-hoc learning, • Provide ongoing mentoring and support, • Strong communication skills - able to explain complex concepts clearly to non-experts., • Proactive mindset - identifies gaps and drives improvements without direction. Desirable Experience • Exposure to Qlik (QlikView/Qlik Sense) or strong understanding of report migration from Qlik to Power BI., • Experience defining Power BI standards, governance, or capability frameworks., • Building custom visuals or advanced dashboard features

Unqualified Teaching Assistant Location: Bootle, LiverpoolContract: Full-time (term-time only)Start Date: September 2026 (or earlier if available)Salary: £14.25 per hour About the School We are recruiting on behalf of a welcoming and inclusive primary school based in the Bootle area of Liverpool. At the heart of its local community, the school is known for its caring and supportive ethos, where staff are committed to helping every child feel safe, valued, and confident in their learning. The school prides itself on creating a positive and engaging environment that encourages curiosity, resilience, and a lifelong love of learning. Staff work closely together to ensure all pupils are given the best possible opportunities to succeed both academically and socially. The Role The school is seeking to appoint a motivated and enthusiastic Unqualified Teaching Assistant to join its friendly and supportive team. The successful candidate will work alongside class teachers to support pupils’ learning, development, and overall wellbeing. This is an ideal opportunity for someone looking to begin or progress a career in education and gain valuable classroom experience. Key Responsibilities • Support teaching and learning within the classroom, including:, • Assisting with lesson preparation and delivery, • Working with pupils on a one-to-one basis and in small groups, including those with additional needs, • Preparing classroom resources, displays, and materials, • Promote positive behaviour and encourage strong social interactions, • Support pupils with core skills such as reading, writing, and numeracy, • Supervise pupils during break and lunchtime as required, • Provide general administrative support, including photocopying, filing, and record-keeping, • Help develop pupils’ confidence, social skills, and emotional wellbeing, • Provide pastoral support, general welfare assistance, and basic first aid (training provided)Person Specification Essential Criteria • A genuine passion for working with children and young people, • Excellent communication and interpersonal skills, • Reliable, punctual, and able to work effectively as part of a team, • Basic literacy and numeracy skills (GCSE grade 4/C in English and Maths, or equivalent), • Willingness to learn, take feedback, and participate in training, • A patient, caring, and positive approach Desirable Criteria • Previous experience working with children (paid or voluntary), e.g. in schools, nurseries, after-school clubs, or youth settings, • A basic understanding of safeguarding and child protection procedures All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.For details of our privacy policy, please visit the Teaching Personnel website.

ABOUT THE ROLE As Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOU To join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. #3231

ITSM ServiceNow Developer ? Liverpool (Hybrid Working) ? Permanent About the Role An exciting opportunity has arisen for an experienced ServiceNow ITSM Developer to take ownership of a critical enterprise platform. You'll be responsible for ensuring the stability, scalability, and ongoing optimisation of ServiceNow, with a strong focus on out-of-the-box (OOTB) configuration over customisation. This role is ideal for someone who enjoys combining technical delivery, governance, and stakeholder collaboration while driving best practice across the platform. Key Responsibilities Platform Ownership • Maintain the health, performance, and scalability of the ServiceNow platform, • Manage upgrades, testing cycles, and remediation of issues, • Oversee integrations, MID Servers, and platform life cycle activities Development & Configuration • Deliver solutions using a configuration-first approach (UI Policies, Business Rules, Flow Designer, etc.), • Develop custom solutions only where justified by clear business need, • Build and maintain integrations (REST, SOAP, webhooks, identity platforms, etc.) Governance & Best Practice • Enforce platform standards including naming conventions, update set management, and security controls, • Support data model integrity and alignment with best practice frameworks (eg, ITIL, CSDM), • Contribute to architectural decisions and platform direction Quality & Operations • Own CI/CD pipelines, automated testing (ATF), and deployment controls, • Ensure regression testing and platform reliability, • Monitor performance, manage technical debt, and maintain operational excellence Collaboration • Work closely with Product Owners and stakeholders to shape backlog and requirements, • Provide technical guidance, peer reviews, and knowledge sharing across the team About You • Proven experience in ServiceNow development and/or administration (approx. 2-4 years), • Strong knowledge of ITSM processes (Incident, Change, Problem, Request, etc.), • Hands-on experience with configuration-first development approaches, • Exposure to integrations, testing frameworks, and CI/CD practices, • Strong stakeholder engagement and communication skills Desirable: • ITIL v4 Foundation, • ServiceNow certifications (CSA, CAD, or specialist certifications) What You'll Get • Competitive salary and discretionary bonus, • Hybrid working model, • Generous pension and benefits package, • Private medical insurance, • Learning and certification support, • Flexible holiday options, • A collaborative, forward-thinking environment with a strong focus on continuous improvement Why Apply? This is a great opportunity to take a lead role in shaping and governing a modern ServiceNow platform, working in a business that values long-term thinking, continuous improvement, and high-quality delivery. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Banquo Limited is seeking a dedicated and experienced Registered Manager (CQC) to join our team and oversee the delivery of high-quality domiciliary care services for children, young people, and adults across Liverpool and surrounding areas. The successful candidate will ensure the highest standards of care and compliance with Care Quality Commission (CQC) regulations, supporting our mission to be the provider of choice and make a difference in the lives of those we support. Main Responsibilities • Lead, manage, and inspire the domiciliary care team to deliver person-centred services to children, young people, and adults., • Ensure full compliance with CQC regulations and all relevant statutory and contractual requirements., • Oversee service provision across Liverpool and surrounding areas, including recruitment, training, and supervision of staff., • Develop and implement policies, procedures, and best practices to maintain and improve service quality., • Promote safeguarding and ensure that the wellbeing and safety of service users is central to all activities., • Establish and maintain positive relationships with service users, families, commissioners, and external agencies., • Monitor and evaluate care standards, identifying areas for continuous improvement., • Manage budgets, resources, and rotas efficiently and effectively., • Respond to any concerns, complaints, or incidents in a timely and professional manner., • Participate in on-call management as required. Essential Requirements • Registered Manager qualification (Level 5 Diploma in Leadership for Health and Social Care Services - Children and Young People's/Adults' Management or equivalent)., • Current registration with the Care Quality Commission (CQC) or eligibility to register., • Significant experience in a managerial role within domiciliary care, supporting children, young people, and adults., • In-depth knowledge of CQC regulations, safeguarding, and best practice in home care services., • Excellent leadership, communication, and organisational skills., • Ability to build rapport with service users, families, staff, and external stakeholders., • Strong problem-solving and decision-making abilities., • Full driving licence and willingness to travel across Lancashire as required., • Right to work in the UK. Desirable Attributes • Previous registration with CQC., • Experience in multi-site service management., • Up-to-date training in child and adult safeguarding., • Experience supporting individuals with complex needs, including physical disabilities, mental health conditions, Learning Disabilities, and Autism. Benefits • Competitive salary and benefits package., • Ongoing professional development and career progression opportunities., • Supportive and inclusive working environment., • Contribution to the delivery of crucial care services within the community. Application Process To apply, please submit your CV and a covering letter outlining your suitability for the role. Successful candidates will be subject to enhanced DBS checks and reference checks in line with CQC requirements. Join Banquo Limited and play a vital role in shaping outstanding domiciliary care across Liverpool. IND-INT

CAD Designer / Architectural CAD Technician\nOutside IR35 | Competitive Day Rate | 3–6 Month Contract | Liverpool\nA well-established UK engineering and energy solutions business is seeking an experienced CAD professional on a contract basis to support ongoing project delivery and internal design development at their Liverpool operation. Operating across complex industrial and energy infrastructure projects, the business has built a strong reputation for technical delivery, engineering quality and long-term customer partnerships.\nThis role will support current engineering functions while helping improve drawing standards, modelling processes and document control systems across the business.\nKey Responsibilities\nProduce high-quality 3D CAD models, technical drawings and architectural renderings for ongoing engineering and infrastructure projects\nSupport the delivery of current design and engineering activities across multiple workstreams\nAssist in the development and implementation of drawing control systems and document management procedures\nEnsure all drawings and models comply with industry standards, internal governance and engineering best practice\nProvide practical input into design risk management, liability awareness and technical compliance\nWork closely with engineering, projects and design teams to maintain accurate and controlled technical documentation\nContribute to continuous improvement initiatives relating to CAD processes, workflows and design standards\nEssential Requirements\nStrong 3D CAD experience within engineering, energy, industrial or construction environments\nExperience producing architectural renderings and detailed technical models\nGood understanding of design liability, technical risk limitation and drawing governance\nPractical experience implementing or improving drawing control systems and CAD standards\nStrong attention to detail with the ability to manage multiple priorities effectively\nAbility to work independently while supporting wider engineering and project teams\nWhat’s on Offer\nOutside IR35 contract opportunity\nCompetitive day rate depending on experience\nInitial 3–6 month contract with potential for longer-term or permanent opportunity\nBased in Liverpool\nOpportunity to support technically challenging engineering and infrastructure projects\nCollaborative and professional engineering environment with long-term project pipeline\nWhy Apply?\nThis is an excellent opportunity for an experienced CAD professional to join a respected engineering and energy business supporting major infrastructure and industrial projects. You’ll have the opportunity to contribute both technically and operationally while helping shape CAD standards and drawing governance across the organisation.\nApply Now\nIf you are an experienced CAD Designer or Architectural CAD Technician looking for your next contract opportunity, we’d love to hear from you

Location: Merseyside Hub - travel to London / Birmingham for a face-to-face team meeting is required 3-4 times a year Closing date: Sunday 12th July, 23:30 Interview date: 4th/5th Aug We plan on holding an online information session on Thursday June 25th. Do you have an understanding of how lived experience of bad housing or homelessness can impact people, plus a real desire to help them share their stories and experiences so that we can better help them in the future? Then join Shelter as a Lived Experience Coordinator and you could soon be playing a vital role within our Merseyside Hub. About the role The Lived Experience Coordinator is responsible for supporting the Merseyside hub to deliver a programme of lived experience insight activities, with the aim of ensuring that the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work. Role specifics We’re looking for someone who can help create meaningful opportunities for people with lived experience to shape and influence Shelter’s work. You’ll plan and deliver a range of involvement activities, support inclusive recruitment and induction processes, and work closely with participants to support their development, wellbeing and pathways into volunteering and employment. You’ll also provide guidance and training to colleagues on involving people with lived experience effectively, promote best practice across the organisation, and ensure involvement activity is well recorded, evaluated and continuously improved. Through your work, you’ll help ensure lived experience remains at the heart of Shelter’s fight for home. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The main goal of the Lived Experience Insight team is to work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.The team deliver activities across the organisation, which shape the ongoing design, delivery, and governance of Shelter’s work. About Shelter Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Property Pool Plus Manager needed in Birkenhead Paying £26 per hr ref OR104277 Full time hours on a temporary basis Key Responsibilities • Lead and manage the Property Pool Plus / Allocations Team, ensuring delivery of an efficient and customer-focused service, • Oversee the housing register, banding, allocations, and appeals processes, • Provide expert guidance on allocations policy, procedures, and best practice, • Build and maintain strong relationships with registered housing providers and partner organisations, • Represent the service in local and sub-regional partnerships relating to choice-based lettings, • Work collaboratively with internal teams and external agencies to support vulnerable groups, including those at risk of homelessness, domestic abuse survivors, and care leavers, • Manage complex and sensitive cases, working alongside social care, health, and support services, • Respond to high volumes of customer enquiries, complaints, and escalations, • Deliver presentations and training to colleagues and external partners, • Drive continuous improvement, ensuring services are responsive to local housing needs If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

ROLE: PFI Project ManagerLOCATION: LiverpoolCONTRACT: Full TimeWith our client, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for aPFI Project Managerto join our team at a prestigious hospital in Liverpool. This is a key role within a complex healthcare environment, requiring a strong understanding of PFI contracts and the ability to deliver both Lifecycle and Variation works to the highest standards within facilities management.Responsibilities • You will be leading on a variety of key projects in their delivery and lifecycle management as well as maintaining compliance, providing accurate and up-to-date reporting through to engaging with our stakeholders and sub-contractors onsite., • Manage and deliver Lifecycle and Variation projects efficiently, on time, and within budget., • Coordinate and manage Lifecycle Asset Surveys and reports., • Ensure projects are delivered in line with HTM and HBN guidelines., • Produce and manage comprehensive project plans covering design, procurement, PPP pack review, construction, commissioning, and training., • Ensure adherence to CDM regulations and completion of all relevant documentation., • Demonstrate competence in managing high-risk buildings under BSA 2022., • Support ISO14001 retention and environmental initiatives to reduce carbon emissions and utility consumption., • Coordinate with colleagues, subcontractors, and soft services partners to ensure seamless FM service delivery., • Procure competent contractors for design, construction, and commissioning., • Provide regular financial updates and reconciliations., • Deliver management information to support decision-making., • Implement and maintain safety procedures throughout the project lifecycle., • Ensure quality systems are in place and obtain accurate O&M manuals where appropriate. Required Qualifications:Applicants must meet the below-defined requirements for the role. • You will hold demonstrable and varied experience in delivering Lifecycle and Variation projects within a PFI contract, ideally within a healthcare environment., • You will also hold knowledge of CDM 2015, HTM and HBNs, the RIBA stages, and BSA., • Hold experience in delivering full MEP projects., • Awareness of commercial and contract management within PFI., • Experience delivering projects within high-risk buildings under BSA 2025., • Ability to mediate conflict situations., • Dynamic and collaborative approach to project delivery., • Innovative mindset with a focus on continuous improvement., • Please Note: there is a "Sexual Assault Referral Centre (SARC) DNA Sample Requirement" Sexual Assault Referral Centre (SARC) DNA SampleRequirementThis role may require regular entry to high-risk or forensically clean areas of the SARC at Rainbow. As such, and as part of our commitment to supporting Alder Hey Children's NHS Foundation Trust to maintain the highest forensic standards and comply with UKAS accreditation requirements, the successful candidate will be required to provide a DNA sample to be held on the Staff Elimination Database for the purposes of eliminating your DNA from any forensic samples that may be taken at the SARC.If you have any questions about this requirement or how your data will be handled, please feel free to contact us directly for further information. Details on how to reach out will be provided during the application process. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Outsourcing Manager | Liverpool Your new companyYou will be joining a respected and long-established accountancy practice with a strong presence across the North West. The firm is known for its supportive culture, modern approach to outsourced finance, and a commitment to delivering high-quality client service across a varied and growing portfolio. Due to continued growth they are seeking an outsourcing manager to join their team in Liverpool. Your new roleAs Outsourcing Manager, you will lead a diverse portfolio of outsourced finance clients, acting as the primary point of contact and overseeing the delivery of bookkeeping, VAT returns, management accounts, balance sheet reconciliations, and month-end close.You will take ownership of budgeting, forecasting, and cost-control activities, ensuring all outputs meet SLAs, statutory deadlines, and UK GAAP/HMRC requirements. You will present management accounts with commentary and insights, guiding client decision-making. You’ll also manage and develop a team of seniors and juniors, overseeing capacity planning, performance, and training.Additionally, you will drive process improvement and automation, lead system implementation projects, and monitor profitability, WIP, and billing. You’ll play a key role in spotting and delivering advisory opportunities across reporting, process enhancement, and finance transformation. What you will need to succeed • ACA/ACCA qualified (or equivalent) with experience in practice outsourcing, • Strong technical grounding in UK GAAP, VAT, and management reporting, • Experience managing a varied client portfolio, • Confident in presenting financial information to clients, • Previous line-management and mentoring experience, • A proactive mindset with a focus on improving processes and systems, • Strong commercial awareness, including WIP and profitability managementWhat you will get in return, • Competitive salary and benefits package, • Clear progression opportunities within a growing outsourcing team, • Supportive leadership and investment in ongoing development, • Exposure to varied and interesting clients across multiple sectors, • The opportunity to drive change, innovation, and best practice within the function What you need to do now If you're interested in this role Outsourcing Manager job in Liverpool, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.#4768833