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Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: The purpose of this role is to investigate, manage, and resolve complaints and claims within regulatory timeframes and protecting the brand’s reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory timeframes and internal policies. They will also manage daily action reports, support colleagues within the Regulations team, and remain flexible in taking on new tasks as required. What awaits you? • Respond to voluntary disclosures from third-party firms., • Resolve complaints and claims from Customers and third‑party firms., • Respond to follow up emails from Customers and third-party firms., • Ensure all complaints are handled within regulatory deadlines and that holding letters are issued on time where required., • Maintain professional relationships with customers and third‑party firms, including making occasional outbound calls., • Manage workload effectively and keep the manager informed of any delays., • Log and manage breaches in line with company policy and including carrying out root‑cause analysis., • Support continuous improvement by reviewing procedures and identifying opportunities to enhance processes., • Handle challenging or vulnerable customer interactions with empathy and in accordance with FCA requirements., • Provide support on CCA remediation, voluntary disclosure bulk responses, and FOS complaint handling., • Manage bulk imports to progress voluntary disclosures, complaints and claims where required. The opportunity You will have the opportunity to work within an enthusiastic team who are passionate about delivering outstanding service. Along with fostering excellent collaboration with the regional purchasing network thanks to regular and relevant communication. What will you bring to the global premium automotive brand: • Confidence handling highly sensitive information with discretion, • Experience in handling complaints, • Strong judgement and organisation in a high‑volume, demanding environment, • The ability to adapt quickly and manage competing priorities, • Educated to GCSE/A-Level equivalent., • Strong interpersonal skills at all management levels., • Effective organizational and time management skills., • Proactive and able to react quickly., • How will we support you:, • The business core values are integral to their corporate culture and guide their actions and decisions. These values include:, • Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions and committing to them personally, fostering trust and effective teamwork., • Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating success, • Transparency –Acknowledging concerns and identifying inconsistencies constructively, • Trust – Relying on each other to act swiftly and achieve goals, • Diversity – Valuing diverse backgrounds and experiences to enhance innovation and competitiveness How will we support you: The business core values are integral to their corporate culture and guide their actions and decisions. These values include: Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency –Acknowledging concerns and identifying inconsistencies constructively Trust – Relying on each other to act swiftly and achieve goals Diversity – Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available and you’ll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and Inclusion Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy_. Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background

Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job: We are recruiting for a regulatory administrator to join our client on a long-term temporary assignment. The purpose of this role is to assist with the logging of DSARs, commission complaints, claims, and other administrative tasks for the Regulations team. We receive approximately 500 emails daily across multiple mailboxes that need to be reviewed and triaged. This also involves checking for any postal letters and actioning these on the same day, managing acknowledgement letters, and exception reports that need to be processed daily to ensure SLAs are met and not breached. The role holder will work closely with our CIC partner to support agents with daily queries and manage FOS referrals coming into the team. The opportunity You will have the opportunity to work with an enthusiastic team who are passionate about delivering outstanding service. You will enhance your critical skills, especially conflict resolution, stakeholder communication, data analysis, and regulatory compliance. You become a key player in shaping customer experience strategy. You will gain insights from complaints to help organizations improve products, services, and internal processes. What will you bring to the global premium automotive brand: • Educated to GCSE/A-Level equivalent., • Strong interpersonal skills at all management levels., • Effective organizational and time management skills., • Proactive and able to react quickly., • Able to work autonomously and use own initiative. How will we support you: The business core values are integral to their corporate culture and guide their actions and decisions. These values include: Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions and committing to them personally, fostering trust and effective teamwork. Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating success Transparency –Acknowledging concerns and identifying inconsistencies constructively Trust – Relying on each other to act swiftly and achieve goals Diversity – Valuing diverse backgrounds and experiences to enhance innovation and competitiveness Compensation We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There’s free on-site parking available and you’ll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and Inclusion Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1. Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday business Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background

Your new firm Our client is a highly regarded, Legal 500-recognised regional law firm with a strong reputation for quality, collaboration, and sustainable growth. The firm is consistently recognised in leading legal directories and industry awards, and is known for its supportive culture, client-first ethos, and commitment to developing its people. With ambitious plans for continued expansion, the firm continues to invest in both its lawyers and its market-leading services. Your new role This is an excellent opportunity for a Commercial & IP Solicitor (2-5 PQE) to join a growing and dynamic team. You will work with a diverse client base that includes household-name brands, innovative technology businesses, and owner-managed companies, advising on a broad range of commercial and intellectual property matters. Clients operate across sectors including technology, software, manufacturing, retail, and other consumer-facing industries, with increasing exposure to cross-border work. Your role will involve drafting, negotiating, and advising on a wide range of commercial agreements, including supply and distribution contracts, licensing arrangements, technology and software agreements, and high-value service contracts. You will also have the opportunity to advise on intellectual property matters such as IP protection strategies, licensing, brand management, and IP considerations within wider c...

HR Systems & Recruitment Officer We are looking for an organised and proactive HR Systems & HR/Recruitment Officer to join our Clients established and supportive HR team. This is a varied role combining HR systems support, recruitment research and delivery and people operations, ideal forsomeone who enjoys improving processes, solving problems & delivering an excellent employee and candidate experience. You will play a key role in supporting and developing our HR systems, maintaining accurate data, supporting recruitment campaigns and helping drive continuous improvement across HR processes and compliance. Responsibilities:- • Act as a key user for the HR/Payroll system (ideally iTrent), • Maintain accurate employee data and support HR reporting and dashboards, • Resolve HR systems queries and support system improvements and upgrades, • Work closely with colleagues and external providers to improve HR processes and workflows, • Support compliance processes including enhanced and additional recruitment checks due to their environment., • Assist with wider HR team projects and continuous improvement initiatives, • Support end-to-end recruitment across all roles, • Create engaging job adverts and recruitment content, • Research job markets, job boards and brand awareness as well as creating pipelines for future recruitment, • Coordinate recruitment campaigns using job boards and social media channels, • Support candidate sourcing and attraction activity, • Deliver a professional and positive candidate experience Key Requirements for this role:- • Experience working within HR or Recruitment, • Experience using HR systems/HRIS, ideally iTrent, • Confident resolving systems or process issues, • Recruitment and candidate attraction experience, • Strong organisational and communication skills, • Able to manage multiple priorities with accuracy and attention to detail, • Understanding of confidentiality, compliance and data protection requirements, • CIPD Level 3 (or working towards) desirable We are committed to safeguarding and this post is subject to an Enhanced Disclosure and Barring Service (DBS) check

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The platform connects global talent, employers, and brands within the equestrian industry, creating a unique ecosystem for professional growth and collaboration.

Any information we hold will be handled in accordance with current data protection legislation.

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Maintain a professional profile that enhances the clinic’s brand and credibility.

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A well-funded, AI-native SaaS company is transforming the insurance industry by enabling smarter, faster, and more equitable underwriting decisions.Backed by leaders behind companies like Salesforce, Veeva, Zoom, and Box, the team is building a platform that embeds intelligent decision-making direct

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We are working with a small engineering business based in Kidderminster, Worcestershire, developing software and hardware for professional audio systems used in live environments, touring, and installation.Due to ongoing development work, they are looking for a Java Developer to join their R&D team,

Beacon House is looking to recruit a Therapy Lead to join the team.It is home to Flourish – our pioneering therapy-led addiction programme – offering bespoke treatment for a wide range of addictions in a calm, homely environment.Set within a supportive community, Beacon House provides a safe hav

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If you’re an experienced Audiologist or Hearing Aid Dispenser seeking an opportunity to lead a busy clinic within an established independent brand, we’d love to hear from you.

KPI reporting and cathodic protection monitoring.

We’re a revenue-generating startup with strong product-market fit, and we’re growing fast.Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers.Design, build, and ship reliable backend services and APIs in Python (Flask)

Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale.We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing.From strategy, to build, to busines

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We’re seeking a talented Architectural Designer to join our growing studio in the Northwest.This is an opportunity to work on a diverse portfolio of residential, commercial, and mixed‑use projects while contributing to a collaborative, design‑driven environment.You’ll be involved in projects

Senior Highways Design Engineer.Based in London this innovative consultancy works with a wide variety of clients across the UK, in both the public and private sectors, delivering civil and environmental engineering projects to meet the growing demands of our changing world.With a keen interest in pr

Our client, an ever-growing brand within the Survey and Drillship space, need an experienced and commercially competent "Principal Geotechnical Engineer" to join their rapidly expanding offshore geotechnical survey team, supporting complex marine site investigation projects across the offshore energ

Contribute to employer branding and candidate attraction activity, including the development of job adverts, social content, and careers messaging. Knowledge of employer branding and candidate attraction strategies.

We are currently hiring a in our clients new state of the art hospital in the beautiful Caribbean.This is an exciting opportunity to provide top-tier medical care while enjoying the tropical paradise lifestyle.Earning a tax-free salary along with an attractive relocation package.You will be responsi