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NO SPONSORSHIP IS AVAILABLE WITH THIS POSITION, SO ALL APPLICANTS MUST ALREADY HAVE THE RIGHT TO WORK IN THE UK The IT Operations Lead (Physical Machinery i.e scanners, scales, laptops and software experience is required) Full time onsite in Rainham Essex About Frive: Frive stands for Food to Thrive - we help busy people thrive not only because our meals are healthy, balanced and made with 100% whole foods/ natural ingredients, but also because they’re ready to heat and eat in minutes - saving you an hour a day, or up to 7 hours a week, for what matters most. We're the UK's highest-rated meal prep brand, with over 20 million meals delivered, and we’re just getting started. Now we’re looking for a new IT Operations Lead to keep everything running in our Rainham Factory. We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness The IT Operations Lead ensures all technology, infrastructure, and operational systems across Frive run smoothly and securely. This role is responsible for day-to-day IT operations, system uptime, security, hardware and software management, and supporting the business to stay online, efficient, and productive. This includes maintaining the reliability of key operational equipment such as scanners, printers, and scales used in fulfilment and production. This is an on-site position based in Rainham and is perfect for someone looking to take their next step into IT management, with the opportunity to grow alongside the business as it continues to scale and improve its technology and operational capabilities. This role will have stakeholders across the business from multiple sites, including: Rainham – Operations and HR teams Canary Wharf – Marketing, Product, Data, and Finance teams In 2026, Frive will be implementing a new ERP system. This project will be managed by a newly recruited ERP Manager, and you will be required to work closely with them, supporting implementation, planning, and ensuring successful technical integration across the organisation. Key Responsibilities Operational Continuity • Maintain the uptime and smooth functioning of all IT systems, networks, devices, and tools., • Oversee cybersecurity measures and data protection practices., • Manage on-site devices including printers, scanners, production-floor technology, laptops, WiFi infrastructure, and other operational equipment., • Provide fast, effective IT support to fulfilment teams, warehouse staff, production operators, and office employees., • Maintain and manage relationships with IT service providers, hosting partners, security vendors, and hardware suppliers., • Lead and support a small team of 2–3 junior IT staff., • Identify inefficiencies in systems and workflows., • Zero unplanned downtime across critical systems., • Secure, compliant, and well-maintained tech infrastructure., • Fast, effective internal support that keeps fulfilment, production, and customer operations running seamlessly. Aside from strong knowledge and application in their field of technology you will require: • Excellent communication skills – you will be dealing with a wide variety of stakeholders with differing levels of technology skillsets., • Calm under pressure – we are close to 24/7 business with 4 delivery days a week and something always going on. When downtimes do occur it’s important to keep a calm head, understand the facts and troubleshoot with the resources you have at your disposal to get operations back on track., • Ability to prioritise tasks – As with any growing company there are a million tasks to do. The most successful employees at Frive are the ones who understand this, document the changes and build a roadmap to take their department to the next level. Mission: We help busy people enjoy natural, healthy eating with ready-to-eat meals delivered to their door, proven to support their health goals. Vision: To transform health by revolutionising eating habits and restoring food to its natural form. Values: Empowerment: We empower our people to make strong, independent decisions with confidence Transparency: We share information openly and with intention Open Communication: We communicate directly and honestly High Performance: We foster an environment that attracts, retains, and rewards high performance Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity Staff Benefits Private Medical Insurance 25 days Holiday + Public Bonus Scheme A discount on our amazing food Cycle to Work Scheme Hybrid working pattern Enhanced parental leave What's next? If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision.

A leading global provider in brand protection is seeking a talented ML Engineer to enhance their AI-driven solutions. This role promotes collaborative efforts across diverse teams to enhance product performance and protect valuable brands globally.