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Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen., • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #Unitedbythebucket

Aviserv Limited is recruiting on behalf of a leading national supplier of specialist building materials to trade customers across the UK and Europe. We are looking for an experienced HGV Class 2 Moffett Driver to join their busy Twickenham depot on a permanent or temp-to-perm basis.The RoleYou will deliver building materials to trade customers across London and the surrounding areas, carrying out around six deliveries per day using a Moffett-equipped lorry. This is a safety-critical role where you will be expected to:- Deliver to schedule and work to set timescales- Offload safely using the truck-mounted Moffett forklift- Ensure all loads are properly secured- Carry out daily vehicle safety checks and keep your vehicle in good condition- Keep delivery paperwork and handheld device (HHT) records up to date- Provide a friendly, professional service to every customerEssential Requirements- Valid UK Category C (Class 2) licence held for at least 1 year- Current Moffett certificate, issued within the last 3 years by an accredited body (AITT, ALLMI, CPCS, ITSSAR, NPORS, RTITB or IPAF)- Valid Driver CPC (DQC) card and Digital Tachograph card- Current, in-date photocard driving licence- Minimum age 21 (insurance requirement)- No more than 6 points on your licence and no driving ban in the last 2 years- No AC, BA, CD, DD, DG, DR, IN, LC, MR, MS90 or UT endorsements- At least 1 year's experience driving a Moffett/HGV, ideally multi-drop delivery- Excellent knowledge of London and the surrounding areas- Live locally to Twickenham (TW1) or within easy commuting distanceWhat's on Offer- £39,140 per annum- Monday to Friday, 6:00am to 3:30pm (1-hour unpaid break)- Optional Saturday work paid at time and a half- Overtime paid after 3:30pm- 25 days holiday plus all bank holidays, with the depot closed over Christmas- Option to buy up to 10 extra days of holiday per year- Pension with employer contributions of up to 7.5%- Life insurance of up to 4x salary- Company-funded CPC renewals, Moffett and HIAB training- Your own designated lorry- Full induction with the Transport Manager or an experienced driver- Annual pay review, staff recognition and share incentive schemes- Retail discounts, Cycle to Work scheme and access to private healthcare and dental coverIf you meet the requirements above and are ready for a stable, long-term role, apply today. Please note that only candidates who meet all the essential criteria will be considered.Aviserv Limited is acting as an employment agency for this vacancy and welcomes applications from all suitably qualified candidates.TPBN1_UKTJ

Construction Project Manager – Damp Remediation & Void Works Location: Woodford, Essex / Nationwide Working Pattern: Mobile role – 2 days per week in the Woodford office, with regular travel to sites Salary: Competitive, depending on experience Employment Type: PermanentAre you an experienced Project Manager with a strong background in construction, refurbishment, property maintenance or void works?We are working with an established construction business that is looking for an experienced Construction Project Manager to join its team on a permanent basis.This is a mobile role overseeing damp remediation, refurbishment and void works across multiple locations throughout the UK, including London, Bristol, Guildford, Reading and surrounding areas.You will be based at the company's Woodford office two days per week , providing project updates, discussing upcoming works and working closely with the wider team. The remainder of your time will be spent travelling to sites and managing projects on the ground.The business has a genuinely supportive culture and places real value on its people, making this an excellent opportunity for someone looking for a long-term career with an established construction company.The Role As Project Manager, you will take responsibility for the successful delivery of multiple projects from initial instruction through to completion.Your responsibilities will include:Managing damp remediation and associated building worksOverseeing plastering, internal repairs and general refurbishmentManaging kitchen installations and refurbishmentsManaging bathroom installations and refurbishment worksOverseeing full void property works and reinstatementManaging general building and property maintenance worksCoordinating multiple trades, subcontractors and site teamsManaging project programmes, quality, costs and health and safetyLiaising with clients, residents, subcontractors and internal teamsCarrying out regular site visits and monitoring project progressIdentifying issues at an early stage and ensuring they are resolved promptlyProviding clear and regular project updates to the office and wider teamEnsuring projects are delivered to the required quality, programme and specificationAbout You We are looking for a practical, proactive and well-organised Project Manager who understands construction and is confident managing multiple trades and projects simultaneously.You will ideally have:Previous Project Management experience within construction, refurbishment, property maintenance, housing or a similar environmentA good all-round understanding of multiple construction tradesExperience managing subcontractors and site teamsExperience with damp remediation, refurbishment, voids or similar worksStrong organisational and communication skillsExcellent attention to detail and a keen eye for qualityThe ability to manage multiple projects and competing prioritiesA proactive approach to identifying and resolving problemsThe confidence to challenge poor workmanship or programme issues when requiredA full UK driving licence and the flexibility to travel nationwideYou do not need to be a specialist in every individual trade. However, you should have a strong all-round understanding of construction and be confident identifying poor workmanship, programme delays and potential issues before they become larger problems.Location & Travel The role is based from the company's Woodford office , with an expectation that you will attend the office twice per week .The remainder of the role is mobile and site-based, with regular travel required to projects across the UK, including London, Bristol, Guildford, Reading and surrounding areas .Candidates based in East London, West London, South West London or the surrounding areas may be particularly well suited to the role. Locations such as Woodford, Uxbridge, Twickenham and the wider London area could work well, provided you are comfortable with the travel requirements.What's on Offer? Permanent position with an established construction businessVaried projects across multiple locationsA genuinely supportive and team-focused working environmentA company that values and looks after its employeesRegular interaction with an experienced office and project teamThe opportunity to take ownership of projects and develop your careerCompetitive salary and packageApply Today If you are an experienced Construction Project Manager who enjoys being out on site, understands multiple construction trades and is looking for a permanent position with a company that genuinely values its people, we would love to hear from you.Apply today for more information and to discuss the role in confidence.TPBN1_UKTJ

About Us:Located in the heart of Thames Ditton, our private health club is not just another corporate gym. As a not-for-profit organisation, we pride ourselves on being welcoming, supportive, and independent. We provide a personalised approach to fitness and well-being, creating an environment where members and staff feel valued and inspired.Job Purpose:As a Duty Manager, you will play a vital role in the smooth day-to-day running of the club. Reporting to the Operations Manager, you will oversee all aspects of the club during your shift, ensuring a safe, welcoming, and enjoyable experience for members and staff.Role and Responsibilities:Members:Act as the primary point of contact for members, staff, and visitors during your shift.Address member feedback and resolve issues promptly and professionally.Build positive relationships with members, ensuring a friendly and personalised experience.Handle complaints and follow up with the relevant manager.People:Lead, manage, and motivate the team to deliver exceptional service aligned with our values.Support and supervise team members, assisting with lunch cover as needed.Operations:Oversee the smooth running of all departments, including the gym, pool, F&B, squash courts, nursery, reception, beauty services, and cleaning.Share Line Manager responsibilities for Reception and Cleaning teams with another Senior Duty Manager.Conduct regular facility checks to maintain cleanliness, safety, and maintenance standards.Ensure health and safety compliance across all areas.Act as Incident Manager and lead during emergencies, including fire evacuations.Manage opening and closing procedures, ensuring security at all times.Carry out pool tests and support various departments during peak times.Supervise events and ensure club security.Promptly prepare activity areas, ensuring equipment is safely set up, dismantled, and stored.Finance:Ensure efficient building operations by switching off unused equipment, lights, and air conditioning units.Cultural/Values:Commit to the company's values and personality, embedding them into your role.Our Values:Independent: Not-for-profit, inclusive, unpretentious, and trustworthy.Supportive: Genuinely caring for our community, members, and each other.Welcoming: Doing things differently—not just another corporate gym.United: Building a capable team committed to our vision.Our Personality:Friendly: Enthusiastically engaging with both colleagues and members.Motivated: Bringing a positive, can-do energy.Proud: Driven to contribute as part of the team.Our Anchors:Create the right environment.Be a great place to work.Go beyond member satisfaction.Fuel surplus to reinvest.KPIs:Member NPS.Qualifications and Requirements:First Aid and Defibrillator certified.NPLQ or Emergency Responder qualification preferred.Fire Warden certification.Customer Service training (preferred).Preferred Skills and Experience:Strong understanding of health and fitness operations.Supervisory or managerial experience in leisure or hospitality.Leadership and communication skills to inspire and motivate a team.Knowledge of health and safety regulations (training can be provided).Food Hygiene qualification (or willingness to obtain one).Ability to multitask and remain calm under pressure.Personal Qualities:Motivated, friendly, and approachable.Proud of delivering high-quality service.A proactive, can-do attitude with problem-solving abilities.Passionate about making a difference in a not-for-profit environment.TPBN1_UKTJ

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Senior Manager, Project Manager, Civil Engineering & Construction, Engineering & Technology (GB & Nordics) Job Purpose: The Project Manager, Civil Engineering & Construction, is responsible for defining standards, supplier base and delivery of CCEP civil engineering & construction project initiatives across GB and the Nordics. Develop and improve CCEP’s civil & buildings infrastructure through: a) Develop technical and economical business case for civil construction works in projects b) Deliver civil construction projects or part of projects from concept to handover. c) Define specification & technical strategy through construction standards & methodologies d) Deploy CCEP Civils construction and engineering services providers supporting CCEP’s current and future investment needs What to expect: a) Technical and economical Business Case Development of civils infrastructure projects • Identify business requirements defining the scope of the project • Develop and align with all relevant stakeholders the best solution for civil & buildings infrastructure projects or as part of major projects • Lead and define the development of specific technical solutions and project plans • Conduct preliminary analysis on cost, schedule and risks to project and site/capacity operational impact • Identify and select the potential building partners delivering the execution b) Deliver Engineering Project Management from concept to handover • Complete scope, costing, risks within the engineering project management methodology, initiating capital requests. • Drive infrastructure project design though 3rd party architect and engineering as per defined in the business case and scope • Lead tendering, selection and appointment of contractors, technical engineering project management and equipment/building fabric • Setup project structure enabling exchange with internal/external stakeholders ensuring in scope delivery of business needs • Manage project program scope, timing and budgets integrating safety, safe design processes and sustainable solutions • Deliver with external partners and site operations resources, the installation and commissioning leveraging contractor relationships and technical expertise to achieve clear handover process to program c) Define Design Specification and Technical Strategy • Develop and maintain functional specifications and standards for building design • Define appropriate technologies standards supporting a safe, hygienic, sustainable and efficient utilization of CCEP Infrastructure • Advise on construction materials and construction benchmarking • Optimise construction methods enabling effective and economic delivery d) Deploy Civils Construction and engineering services provider • Identify suppliers, products and technical methodologies capable to support CCEP design specifications both regional as global • Setup preferred supplier network to leverage construction costs efficiency, project execution efficiency and technical solution effectiveness for all projects across CCEP territory • Apply and deploy CCEP construction Master Services Agreement and Statement of Work Job Breadth: Pan European role delivering infrastructure projects or civils works as part of major projects across GB & the Nordics. • Circa 60% in BU of residence and 40% in other BU’s • Support sites delivering projects up to €2m • Manage and deliver construction projects up to €30m What we expect from you: • A highly experienced project manager with specific technical skills in Civils Construction and Infrastructure preferably in (Food) Industry. • Adept at conceptualising and developing the projects , processes and plans that will support the delivery of the business’ Infrastructure strategy. • Experience of leading a virtual (project) team operating in a pan European context across BU’s or as the most senior advisor/expert within a BU or geography in specific technical area. • Experience of strategy development, within a BU, group or function. • Strong analytical skills to manage complex issues and changes to working methods. • Strong communication skills to work across different teams and enagage and influence stakeholders • Fluent English is required and another European language is beneficial Application If this role is of interest to you please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch. We believe that equal opportunities means inclusion, diversity and fair treatment for all. We aim to make our recruitment process as comfortable and accessible as possible and would appreciate it if you would advise us of any particular requirements, adjustments or requests you may have to help us ensure that your experience is enjoyable. Job Information: Hiring Manager: Michaël Librecht Recruiter: Elaine Grieve Grade: G3 Location: United Kingdom : CCEP Site Locations : Uxbridge

Build relationships with local businesses, community groups and organisations through #WeMoveBusinesses. As Sales & Retention Manager, you'll take ownership of membership growth, member engagement and commercial performance across the club. Excellent communication and relationship-building abilities

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The CSL must be able to work effectively and efficiently with both the internal support team and external clients. The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. What you will do here: Program Management • Lead Planner / Meeting Owner on events or programs of significance to the customer’s business, • Create/Revise program budgets to ensure M&IW forecast is attained, • Track client and individual program budgets to ensure M&IW forecast is attained, • Meet with key stakeholders to review time spent on projects, • Running client audits with M&IW Controller, • Alert meeting owner of any anticipated account/program budget variances, • Identify financial opportunities in post program billing, • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity, • Ensure on-going client satisfaction surveys, analyze data, and implement continuous improvement processes, • Responsible for document accuracy of operations team, • Responsible for final reconciliation accuracy and timeliness from planners, • Build pro-active relationships with high volume client meeting owners, • Lead various internal departments toward desired outcomes as specified in Service Level Agreement, • Plan meetings/events for the account as needed Account Management • Project Management with a consultative approach, • Responsible to implement the KPI/SLA Program for the Account, • Responsible for the strategic relationship for multiple decision makers, • Accountability for accuracy and timeliness of final reconciliation from planners, • Train planners on specific account processes, • Analyze/Improve operational systems and processes, • Develop and update all account forms and processes to meet client expectations, • Analyze/review time spent on projects vs. management fees for the account, • Qualify new meetings (as backup to the SAM), • Register new meetings into Cvent (as backup to the SAM), • Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM), • Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM), • Ensure on-going client satisfaction surveys, data integrity in Lanyon, and implement continuous improvement processes (as backup to the SAM), • Assist accounting in follow-up on past due invoices (as backup to the SAM), • Participate in applicable company and industry activities and events Business Development Responsibilities • Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners), • Up sell additional M&IW service opportunities, • Network with decision makers/management as appropriate, • Develop and maintain strong and highly ethical customer relationships, • Gain knowledge of competitors’ strengths and weaknesses Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Lead role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • A minimum of four years of experience in the travel industry, specifically in managing meetings/events, • Knowledge of virtual and hybrid event options, • Experience with managing the lifecycle of a program, including final reconciliation, • Knowledge of Cvent preferred, • Must be able to travel 35% of the time, including Internationally, • Proximity to client headquarters office preferred, • Experience working in a virtual office environment, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Lanyon and Cvent), • Outlook (email and scheduling) What we provide: • Competitive salary, • Paid holidays, • Pension Scheme, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home Who we are: Meetings & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 _ M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions.

Are you a forward-thinking construction manager/ project manager / planner who is tired of inefficient project delivery in construction? Who is constantly on the lookout for ways to developing themselves and their team(s) to delivering projects/deliverables better? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award-winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: Connects us with meaningful relationships Inspires us to develop ourselves to become better humans Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper, and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Who is this role for This role is specifically for project professionals who are experienced in the Transmission and Distribution sector in the UK preferably working on the developer/operator side, although experience working as principal contractor will also be considered. The person will have built a demonstrable reputation in the sector making past colleagues/stakeholders keen to work with them again Purpose of the role You will lead the delivery of engagements, considered as a sector SME, at times leading and mentoring other team members to develop their sector capabilities and knowledge. You will also serve clients in some of Laminar's core disciplines such as planning and project controls. You will also support the growth of our services in the sector through developing proposals, winning strategies and building successful client relationships and strategic partnerships in the sector. Team This role is part of our Project Management Consultancy which focuses on: Understanding what the real problems of projects are Implementing the best solutions to those problems Developing scalable best practices, tools and technology More specifically you will be part of our Project Services Team. Your initial leader will be our Power & Renewable sector lead. Your top 3 objectives 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well.(even if you are junior you can help your leader develop too!) Your Capabilities You are an experienced project manager in construction project management with a minimum of 7 years' experience working on UK transmission and distribution projects with good level of understanding of sector specific requirements, processes and familiar working on projects for UK DNOs and/or TOs i.e. UKPN, National Grid, SPT or SSE. 1. Able to deliver and lead others to deliver cutting-edge planning and project controls services in the construction industry, powered by the latest digital tools and technologies., 2. Good understanding of project delivery requirements from inception to closeout, 3. Able to develop project execution plans and programmes appropriate to project maturity / stage gate., 4. General understanding of contract forms with preference to experience with NEC, 5. Ability to navigate complex project environments, processes and requirements and operate with minimal guidance to achieving results and top-quality deliverables, 6. Advocate of innovation; bringing fresh ideas to the table, streamlining workflows and embracing digital transformation. Transmission & Distribution Sector Focus 1. This role is sector specific and prior experience in delivering construction projects as a client or general contractor representative/consultant in the sector is essential., 2. Understanding sector regulations, processes and contractual practices., 3. Ability to develop comprehensive project strategies for transmission projects, encompassing scheduling, risk management, and cost control, from initiation to close-out and handover., 4. Ability to work directly with clients, contractors, and stakeholders to achieve successful outcomes and achieve common goals in the T&D environments. As a candidate, you should have: Must-Have (The fundamentals) Mastery: Construction engineering background with experience on construction projects. Proven impact in planning and delivering projects and comfortable engaging with clients and leading others. Communication: Proficient communicator in written and verbal English Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them. Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles Communication: The charisma, influence and presence to get construction people to do new things and take the best approach Leadership: A proven leader/coach/developer of teams or teams of teams Impact:A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: You want an easy, chilled-out role without much challenge You like to be the smartest person in the room You don’t like continuously receiving honest candid feedback You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-house coaching sessions, • Discretionary bonus scheme for all team members The Life-Changing Stuff Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’sliterally what our vision is all about and the primary reason Laminar exists. Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: Why do you want to join us? If you joined, where do you think you could make the most impact and how? We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. _ We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. _ The Craft function has seven small, cross-functional engineering teams - each with engineers, an engineering manager, and a product manager, working closely with designers. You'll join one team that owns a product area end-to-end. When we start work, we explore multiple solutions before picking one. You'll write RFCs, build proof-of-concepts, and run experiments to validate approaches. Once we commit to building something, we care about maintainability more than cleverness, observability more than hoping it works, and scalability more than premature optimisation. We ship quality code over hitting arbitrary deadlines. Once something goes live, we refactor the rough edges rather than polish what's already working Right now, we're building card issuing from scratch, going direct on Faster Payments, enabling cross-border payments, and building term deposit accounts. Day to day, this means: writing the reconciliation systems that process millions of FPS transactions, implementing double-entry accounting that tracks card spending and settlements, designing webhook infrastructure with message signing and replay protection, building API versioning that lets us evolve without breaking customers, or creating payment approval workflows that satisfy both user experience and compliance requirements. Success here is about impact beyond your own code: improving how we work, making other engineers more productive, and building systems that our customers (other developers) actually want to use. This looks like: redesigning the transaction reconciliation service to handle 10x throughput before we hit FPS volume limits fixing the root cause of webhook delivery failures so we stop getting paged at 3am building a Bazel rule that cuts build times in half for the whole team writing an RFC that becomes the pattern we use for all event-driven services pairing with another engineer to help them reason through FoundationDB transaction semantics owning card issuing from initial RFC through to processing the first live transaction - making every architecture and implementation decision along the way. The technical decisions on your projects - you'll write the RFCs, choose the architecture, and decide when to extend existing systems versus rebuild them Delivery from customer problem to live feature - you'll work with PMs to shape what gets built, then own getting it into production Setting technical direction - your code reviews, implementation patterns, and architectural choices influence how the wider team builds software Production responsibility - the systems you build are yours to monitor, debug, and improve when issues arise You'll fit well here if you come from one of these backgrounds: Functional programming - you've shipped production Clojure, Elixir, Erlang, Haskell, Scala, or Scheme in a professional setting, or you've built substantial personal projects that demonstrate deep functional programming experience Fintech domain expertise - you've worked in payments, accounts, ledgers, or compliance where you've dealt with money movement, reconciliation, and regulatory requirements Beyond that, you'll need: Strong software fundamentals and distributed systems knowledge - you understand consistency models, idempotency, and the failure modes that actually matter in production Experience working in product-focused, collaborative teams - you've shaped what gets built alongside PMs and designers, not just implemented specs Comfort with startup pace and ambiguity - priorities shift, requirements evolve, and you adapt without needing perfect clarity upfront We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Work from abroad: Up to 20 days a year Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. We move as fast as possible, but it normally takes us about 2-3 weeks to get to know to each other. Step 1: An initial phone call with our Talent Team for us to tell you more about Griffin and learn about your recent experience. Step 2: A task based on what you’ll be doing on a day to day at Griffin. Step 3: Meet your manager to talk through your experience and how that relates to the requirements. Step 4: Meet with peers in your team for a more in-depth technical interview. Step 5: Culture and Founder interview: Learn more about this here. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We trust people to do great work wherever they are. We hire across the UK and most of our team works remotely full-time. We have a small London office in Moorgate for those who want it, and about a third of the company is close enough to use it occasionally, but there's no expectation to be there. What matters is the work, not where you do it. At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (. As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. YYou will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo’s data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third-party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co-owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real-time data capabilities as the business matures beyond batch processing Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem-solving to structured, agile delivery. Oversee the maintenance and optimization of high-performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company-wide goal of 80% self-serve analytics. 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low-maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands-on background with major cloud platforms (GCP preferred) and cloud-native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands-on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non-relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real-time event processing. Experience in marketplace, B2C, or high-volume transactional businesses. Previous work in globally distributed data environments (multi-currency, multi-region, multi-language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

A1 is building a proactive AI chat app for everyday users to bring intelligence to conversations, errands, organising and workflows. Unlike traditional chat-based applications, our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. This is a deeply technical, hands-on role. Work directly with engineers on system design, evaluation, and trade-offs-defining requirements, but shaping how the system works for global users. You work at the intersection of user needs, model capability, and system constraints, and are responsible for turning AI potential into real, reliable behavior in a real-world application. Research and define end-to-end AI system requirements from capability to behavior to user impact Translate model capabilities, data constraints, and evaluation results into clear product and system decisions Make hard trade-offs across quality, latency, cost, reliability, and UX Work closely with ML, backend, and mobile engineers on system design, evaluation, and iteration Define and evolve evaluation frameworks across offline metrics, online experiments, and human feedback Drive execution with clear specs, strong judgment, and disciplined prioritization Ensure systems ship quickly, safely, and reliably, with strong feedback loops Own product quality end-to-end - correctness, predictability, and user trust Strong grounding in computer science fundamentals, including algorithms, data structures, and system design. Solid understanding of ML fundamentals and how modern AI systems behave in production. Comfort reading, reviewing, and discussing technical design documents. Hands-on exposure to AI-powered products, including LLM-based systems. Experience working with model evaluation, prompt or pipeline iteration, and feedback loops. Strong intuition for model limitations, hallucinations, bias, and drift. Significant experience owning complex, technical products end-to-end. Proven ability to work closely with senior engineers and ML teams. Strong judgment and decision-making ability in ambiguous, fast-moving environments. Ability to balance ambition with technical and operational reality. Experience shipping AI-heavy consumer products. Background as an engineer or highly technical product manager. Experience defining evaluation metrics for ML systems. Strong intuition for AI UX patterns and failure handling. Prior experience in zero-to-one product environments. Product strategy clearly aligns AI capabilities with user needs and company priorities. AI features deliver real value, are understandable, predictable, and trusted by users. Decisions balance quality, speed, cost, and reliability effectively under uncertainty. Roadmaps and priorities are clear, with fast iteration based on real user feedback. Teams are aligned, focused, and able to execute on AI product goals with minimal friction. The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product. If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews. Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite. We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 50,000 teams every week. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Cloud customers, including JetBlue, HubSpot, Vodafone New Zealand, and Dunelm. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Code-based data transformations unlock transparency, flexibility, and collaboration, • Analysts should adopt software engineering best practices to build trusted data products, • Core analytics infrastructure should be open source and user-controlled, • Analytic code—not just tools—should be shared and community-driven dbt is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our _. Location: United Kingdom (Remote) • Design delightful, accessible learning experiences that empower data practitioners, • Build impactful learning assets with subject matter experts from professional services, solutions architects, and technical instructors., • Orchestrate the development of learning experiences leveraging Asana, our project management tool., • Deliver experiences in the form of on demand courses in our LMS and instructor led training with customers and developers., • Ensure excellence by closely monitoring course feedback, observing live courses and iterating on learning content over time., • 4+ years of experience in both curriculum development or instructional design and project management, • A technical background (such as analytics, math, data science or programming) at a level sufficient to quickly learn new topics in the data and analytics space and independently create course materials and code exercises, • Experience creating or delivering technical content live in-person and/or virtually, • Exceptional communication skills and someone who enjoys making complex, technical ideas feel simple and manageable, • The ability to thrive in a cross-functional environment especially working within and across remote, asynchronous teams, • The ability to operate in an ambiguous and fast-paced work environment, • Experience with product thinking through prior roles such a product or program management, • Experience collaborating with customer success teams supporting managed accounts, • Experience creating content in an LMS, such as Thought Industries, • Interview with a Talent Acquisition Partner, • Interview with Hiring Manager, • Take Home Task, • Team Interviews with close stakeholders and our VP of Customer Success, • Unlimited vacation time with a culture that actively encourages time off, • Pension Plan, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home office setup, • Learning and development, • Office space, • And more! We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. The typical starting salary range for this role is: £64,000 - £78,000 #LI-LC1 dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI _. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. Equity or comparable benefits may be offered depending on the legal or country limitations. _ _ _

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our Wealth platform helps financial advice firms transform how advisers and paraplanners work, using AI to automate documentation, improve compliance and streamline client servicing. From meeting summaries and document generation to compliance file checking and workflow automation, we're helping firms deliver a better experience for both advisers and their clients. We're looking for a Product Manager – Wealth to lead the evolution of Aveni Assist, our flagship AI-powered platform for financial advice firms. The role This role is responsible for the strategy, roadmap and delivery of Aveni Assist, driving its continued evolution across core adviser workflows including meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption and satisfaction, and delivering measurable value that drives retention and growth. This is a hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right problems and delivering the highest-value outcomes. We're looking for someone who enjoys understanding complex customer needs, making evidence-based decisions and building products that customers genuinely value. What you'll be doing You'll own the Aveni Assist roadmap end-to-end, balancing investment between new capabilities, product quality and platform improvements to maximise customer and commercial impact. You'll lead continuous discovery with advisers, paraplanners, compliance teams and prospects, building a deep understanding of customer workflows and translating insight into product decisions. You'll rapidly validate ideas using prototypes, customer research and experimentation, reducing delivery risk before committing engineering effort. You'll own beta programmes for new capabilities, working closely with customers to gather structured feedback and determine when features are ready for general release. You'll partner closely with Engineering and Design to translate strategy into clear delivery plans, maintaining a healthy backlog and ensuring features are released with a high standard of quality. You'll build strong relationships across Engineering, Customer Success, Commercial and Marketing, acting as a trusted voice for the product and ensuring customer insight informs decision-making across the business. You'll use customer feedback, usage analytics and product metrics to guide prioritisation, measure success and continually improve the product. You'll stay informed about industry trends, adviser technology, AI developments and FCA regulation, ensuring Aveni Assist continues to lead the market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight into product decisions and working closely with Engineering and Design to deliver high-quality software. You'll have excellent product judgement, strong communication skills and the confidence to make difficult prioritisation decisions, balancing customer needs with commercial objectives. You'll be analytically rigorous, comfortable using both qualitative and quantitative data to inform decisions, and capable of building trusted relationships across technical and commercial teams. We're particularly interested in people who are proactive, self-directed and passionate about improving products through continuous iteration and customer feedback. Nice to have Experience with AI-powered products or machine learning technologies would be valuable, as would experience within financial services, wealth management or other regulated industries. Knowledge of FCA Consumer Duty, adviser technology platforms or wealth management workflows would be advantageous, but isn't essential. Experience running beta programmes, defining quality standards for AI-generated outputs or contributing to go-to-market activities would also be beneficial. Why join Aveni? You’ll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You’ll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. You’ll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni’s growth. Benefits at Aveni What you’ll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still encourage you to apply if you believe you’d be a great fit.

Senior Finance Manager - Kingston, Surrey - Hybrid - £90,000 \n Reporting to: CFO \n Salary: £80- 90,000 plus benefits \n We’re looking for an experienced, commercially minded Finance Manager to lead the day-to-day finance function across growing Group. This is a hands-on leadership role, ideal for someone who enjoys being close to the numbers while also developing people, improving processes and providing clear commercial insight to senior leadership. The ideal candidate will be a qualified Accountant with experience operating at a Finance Manager, Financial Controller or Head of Finance level. \n The Group is growing through both organic growth and acquisition. You’ll play a key role in bringing greater consistency, control and visibility across the business while supporting the Group’s continued growth. \n As the Head of Finance you will be responsible for: \n\n • Group reporting and month-end – leading the close, management accounts, consolidation and Board/investor reporting.\n\n\n, • Budgeting and forecasting – owning the annual budget and rolling P&L, balance sheet and cash forecasts.\n, • Cash and working capital – overseeing cash forecasting, collections, billing and working capital performance.\n, • Financial controls – strengthening policies, processes, approvals, balance-sheet controls and audit readiness.\n, • Commercial insight – helping the business understand revenue, margins, customer profitability, costs and cash generation.\n, • Finance team leadership – setting clear priorities, developing the team and building a high-performing, accountable finance function.\n, • Acquisition integration – bringing acquired businesses into consistent reporting, forecasting and control frameworks.\n, • Systems and process improvement – reducing manual work, improving data quality and helping implement a Group-wide finance platform.\n\n \n A key part of the role is giving the CFO confidence that routine finance is under control, that reporting is accurate and timely, and that any material issues are identified early with a clear explanation and recommended action. \n About you \n You’ll be a qualified accountant (ACA, ACCA or CIMA) with significant experience across management reporting, financial control and team leadership. \n \n You’ll ideally have: \n\n • Experience leading finance across multiple entities, including consolidation, budgeting, forecasting and audit.\n, • Strong commercial understanding and the ability to connect operational performance with financial outcomes.\n, • Experience producing clear Board, investor or lender reporting.\n, • Excellent financial modelling and accounting systems capability.\n, • A track record of improving controls and reporting without losing focus on the day-to-day.\n, • Experience developing and leading finance teams.\n, • The confidence to challenge senior stakeholders constructively and explain complex financial issues simply.\n, • A practical, organised and hands-on approach, with the judgement to know when to get into the detail and when to step back.\n\n \n Experience in a private equity-backed or acquisitive business would be advantageous. \n This is an opportunity to take a key leadership role in a growing, acquisitive Group, working closely with the CFO and senior leadership team. \n You’ll have real scope to shape the finance function, develop the team, improve systems and controls, and provide the insight needed to support the Group’s next phase of growth. \n If you’re a commercially focused finance leader who enjoys making things work better, we’d love to hear from you.

Head of Finance - £110,000Reporting to: CFOHybridA rapidly growing, dynamic business based in Surrey are looking for an ambitious, commercially minded Head of Finance to lead their finance team. This is a hands-on leadership role, ideal for someone who enjoys being close to the numbers while also developing people, improving processes and providing clear commercial insight to senior leadership. The ideal candidate will be a qualified Accountant with experience operating at a Finance Manager, Financial Controller or Head of Finance level.The Group is growing through both organic growth and acquisition. Youll play a key role in bringing greater consistency, control and visibility across the business while supporting the Groups continued growth.As the Head of Finance you will be responsible for:Group reporting and month-end leading the close, management accounts, consolidation and Board/investor reporting.Budgeting and forecasting owning the annual budget and rolling P&L, balance sheet and cash forecasts.Cash and working capital overseeing cash forecasting, collections, billing and working capital performance.Financial controls strengthening policies, processes, approvals, balance-sheet controls and audit readiness.Commercial insight helping the business understand revenue, margins, customer profitability, costs and cash generation.Finance team leadership setting clear priorities, developing the team and building a high-performing, accountable finance function.Acquisition integration bringing acquired businesses into consistent reporting, forecasting and control frameworks.Systems and process improvement reducing manual work, improving data quality and helping implement a Group-wide finance platform.A key part of the role is giving the CFO confidence that routine finance is under control, that reporting is accurate and timely, and that any material issues are identified early with a clear explanation and recommended action.About youYoull be a qualified accountant (ACA, ACCA or CIMA) with significant experience across management reporting, financial control and team leadership.Youll ideally have:Experience leading finance across multiple entities, including consolidation, budgeting, forecasting and audit.Strong commercial understanding and the ability to connect operational performance with financial outcomes.Experience producing clear Board, investor or lender reporting.Excellent financial modelling and accounting systems capability.A track record of improving controls and reporting without losing focus on the day-to-day.Experience developing and leading finance teams.The confidence to challenge senior stakeholders constructively and explain complex financial issues simply.A practical, organised and hands-on approach, with the judgement to know when to get into the detail and when to step back.This is an opportunity to take a key leadership role in a growing, acquisitive Group, working closely with the CFO and senior leadership team.Youll have real scope to shape the finance function, develop the team, improve systems and controls, and provide the insight needed to support the Groups next phase of growth.TPBN1_UKTJ

Marketing & Communications Manager \n Overview \n We are seeking an experienced and dynamic Marketing & Communications Manager to lead the development and delivery of impactful marketing, communications and media strategies. This is an exciting opportunity for a creative and influential professional who thrives in a fast-paced environment and is passionate about engaging audiences, building strong relationships and driving organisational growth. \n Key Responsibilities \n\n • Develop and deliver integrated marketing, communications and media strategies that enhance brand awareness and engagement.\n, • Create compelling content and campaigns across digital, social, print and traditional media channels.\n, • Manage public relations activity, media relations and external communications.\n, • Work closely with stakeholders across the organisation to identify opportunities and gather content for campaigns and communications.\n, • Lead and motivate colleagues and external partners to achieve shared objectives.\n, • Monitor, analyse and report on the effectiveness of marketing and communication activities, making recommendations for improvement.\n, • Ensure consistent messaging and brand standards across all communications.\n, • Manage multiple projects simultaneously, meeting deadlines and adapting to changing priorities.\n, • Support the promotion of organisational initiatives, services, events and fundraising activities where applicable.\n\n About You \n You will be: \n\n • An experienced Marketing and Communications professional with a proven track record of developing and implementing successful communication and media strategies.\n, • A confident and engaging leader who can inspire and motivate others while building strong working relationships.\n, • Highly collaborative, with excellent stakeholder management and communication skills.\n, • Creative, innovative and solutions-focused, with the ability to think strategically while delivering practical outcomes.\n, • Comfortable working in a fast-paced environment, managing multiple priorities and responding quickly to changing circumstances.\n, • A strong project manager with excellent organisational and delegation skills.\n, • An effective communicator with outstanding written and verbal communication abilities.\n\n Essential Skills & Experience \n\n • Experience in marketing, communications, public relations or media management.\n, • Proven ability to develop and deliver strategic marketing and communications plans.\n, • Strong media relations and content creation experience.\n, • Excellent stakeholder engagement and relationship-building skills.\n, • Experience managing multiple campaigns and projects simultaneously.\n, • Strong analytical skills with the ability to evaluate campaign performance and drive continuous improvement.\n\n Desirable Experience \n\n • Experience working within the charity, not-for-profit or voluntary sector.\n, • Background in marketing, PR and communications within a purpose-led organisation.\n\n

Our client is looking for an experienced and detail-focused Estimator to join their team. \n Working hours Monday to Friday 8:30-5:30 \n You’ll be responsible for reviewing customer enquiries, specifications, technical drawings and project information to prepare accurate, competitive and commercially viable quotations. \n Working closely with customers and teams across Sales, Technical, Production Control and Manufacturing, you’ll ensure requirements are clearly understood and that proposed solutions are practical, technically appropriate and deliverable. \n This is a varied role offering the opportunity to develop strong product and technical knowledge while playing an important part in supporting both customers and the wider commercial team. \n Key Responsibilities \n\n • Prepare accurate, complete and timely quotations from customer enquiries, drawings, specifications and schedules.\n, • Review project information and identify any missing, unclear or conflicting requirements.\n, • Liaise with customers and internal teams to clarify scope, assumptions, exclusions and technical requirements.\n, • Manage quotation revisions and ensure responses are delivered within agreed deadlines.\n, • Maintain accurate quotation records, systems, documentation and status updates.\n, • Work closely with Sales, Technical, Production Control and Manufacturing to ensure solutions are practical, compliant, manufacturable and commercially viable.\n, • Develop a strong knowledge of products, applications and estimating processes.\n, • Support Regional Sales Managers with pricing, quotation revisions and project/customer queries.\n, • Attend internal, customer and online meetings as required.\n, • Keep the Estimating Manager updated on workload, priorities, progress and any potential issues.\n, • Contribute to process improvements, special projects and wider team objectives.\n\n About You We’re looking for someone with strong attention to detail, good commercial awareness and the ability to manage multiple enquiries and deadlines effectively. \n Ideally, you’ll have: \n\n • Experience preparing estimates, quotations or tenders.\n, • Experience within manufacturing, construction, joinery, doorsets or building products is desirable.\n, • The ability to interpret technical drawings, specifications and schedules.\n, • Experience liaising with customers and internal teams to resolve technical or commercial queries.\n, • Strong organisational skills and the ability to manage multiple priorities under pressure.\n, • Excellent communication and relationship-building skills.\n, • A proactive, collaborative approach and the ability to work effectively as part of a wider team.\n, • Good attention to detail and a commitment to producing accurate work.\n

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: • OpenTelemetry SDK onboarding and configuration, • Automatic instrumentation experiences, including OBI/Beyla and SDK injection, • Client-side OpenTelemetry Collector deployment and onboarding, • Collector configuration, authentication, and initial connectivity, • Guidance and machine-readable context that help people and agents choose the right instrumentation approach, • Workflows that allow coding-agents to implement, configure and verify instrumentation safely, • Troubleshooting missing, incomplete, malformed, or unhealthy telemetry, • Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud, • The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: • Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions, • Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require, • Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry, • Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey, • Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion, • Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation, • Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation., • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience, • Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: • 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain, • Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority, • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions, • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure, • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments, • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences, • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes, • Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem, • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation, • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner, • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

About Stora Stora is building the operating platform for modern self-storage businesses. Our software helps operators manage bookings, payments, customers, facilities and day-to-day operations from one place, while automating much of the work that traditionally makes running a self-storage business unnecessarily complicated. In just over five years, Stora has grown from an early-stage product into a platform used by more than 500 operators. We’re a product-led, remote-first company with an experienced engineering team and ambitious plans for what comes next. Now, as the engineering organisation grows, we’re hiring an Engineering Manager to make sure the way we lead, develop and support engineers grows with it. The Role This is a genuine people leadership role. You’ll manage approximately 12 engineers working across three product teams, with the team expected to continue growing. Each product team has a Tech Lead responsible for technical direction, alongside Product and Design. Your focus is different: the engineers themselves. This isn’t a role for somebody looking to move away from engineering completely, though. You’ll need enough technical depth to understand the work, follow engineering discussions and ask good questions without needing to be the person making every technical decision. You’ll work closely with our Head of Engineering and have support from People, but you’ll have meaningful autonomy to improve how engineering management works at Stora. What Else You’ll Own Engineering Management Manage engineers across multiple product teams through regular, useful 1:1s, coaching and clear feedback. Make expectations clear and help engineers understand what good performance looks like. Identify performance issues early and handle difficult conversations properly when needed. Support engineers in progressing from junior through senior and beyond. Build strong relationships with engineers without creating unnecessary management overhead. Performance & Progression Own the engineering performance and progression approach. Review and improve our existing career levels, expectations and review processes. Make promotion and progression decisions that are consistent, evidence-based and understood by the team. Create a culture where feedback happens throughout the year rather than being saved for formal reviews. Hiring & Team Development Own engineering hiring alongside the relevant Tech Leads and wider team. Help define what we need before a search begins, assess candidates properly and maintain a high hiring bar. Ensure new engineers have a structured and useful onboarding experience. Think proactively about team composition, capability gaps and future hiring needs. Team Health Pay attention to engagement, retention, collaboration and emerging people issues across the engineering organisation. Work with Tech Leads when team problems sit somewhere between technical delivery, behaviour and team dynamics. Help maintain a strong remote engineering culture as Stora grows. Technical Context Stay close enough to the engineering work to understand what the team is solving and the environment they’re working within. Be comfortable reading code, following pull requests and participating intelligently in technical conversations. Partner with Tech Leads without competing with them for technical ownership. What Success Looks Like After your first year, we’d expect: Engineers to have a clear understanding of what is expected of them and how they can progress. Managers and engineers to be having better, more useful conversations about performance and development. Performance issues to be addressed early rather than becoming surprises. A progression framework that works for the engineering organisation Stora has become, not the company we were several years ago. Stronger and more consistent hiring and onboarding. The Head of Engineering spending less time acting as the default people manager for the entire engineering organisation. What We’re Looking For We’re looking for an experienced Engineering Manager, rather than somebody taking their first step into management. You’ll ideally have: Previous experience directly managing software engineers across more than one team or product area. A strong track record of developing engineers at different stages of their careers. Hands-on experience managing performance, including difficult or underperformance situations. Experience making promotion and progression decisions. Experience running or improving engineering career frameworks, review cycles or progression processes. Previous experience hiring software engineers and building effective interview processes. An engineering background that allows you to understand code and contribute meaningfully to technical conversations. The judgement to know when to get involved and when to leave technical decisions with the Tech Leads. Strong written and verbal communication skills, particularly in a remote environment. A practical understanding of how AI tools are changing software engineering and experience using them in your own work. Experience with Ruby or Rails would be useful, but it isn’t essential. We’re much more interested in whether you can lead engineers well. What This Role Isn’t It’s worth being clear that this isn’t: a Tech Lead role with some people management added on; a delivery or project management position; a Product Manager role; a hands-on engineering role where you’ll spend most of your week writing production code; a first Engineering Manager opportunity. Technical leadership already exists within the product teams. We’re hiring you because engineering management itself deserves dedicated ownership. Our Technology You won’t be expected to spend most of your time writing production code, but you should be comfortable working around our stack. Backend: Rails, PostgreSQL, Redis, Sidekiq, TimescaleDB Frontend: Turbo, React, ViewComponents, Sass Testing: Minitest, Playwright Deployment: GitHub Actions, Heroku Salary & Benefits Salary: Highly competitive and depending on experience Location: Fully remote within the UK or Ireland Belfast office: Available for anyone who wants to use it Private health insurance for you and your family Company pension 35 days’ annual leave inclusive of applicable public/statutory holidays, depending on location Learning and development support Share options Work-from-home budget Our Hiring Process We’re reviewing applications as they arrive rather than waiting for a closing date. If your experience looks like a strong match, we’ll explain the process clearly from the outset and move quickly. Stora is an equal opportunities employer.c We want to build a workplace where people are treated fairly, with dignity and respect, and where different backgrounds, experiences and perspectives are valued. We welcome applications from suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. Recruitment and employment decisions are based on merit, competence and business need, and we promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Our vision for Veeva OpenData is to become the global leader in reference data for the life sciences industry. The world's top pharma and biotech companies use our data as the foundational layer for their commercial and medical operations This means the data products you build will directly accelerate getting life-saving treatments to patients. As a Public Benefit Corporation (PBC), we balance purpose with profit, operating with a culture of extreme autonomy, speed, and ownership. We are looking for an entrepreneurial data professional to step into the Data Product Manager role in the OpenData Europe team. The role is fully remote in the UK, Germany, or Spain. Travel expected: 10%. If you have a strong technical foundation in data analytics or engineering and are tired of just pulling data to fulfill tickets, this is your chance to own the roadmap. You won't just oversee data pipelines; you will lead product strategy, identify new market opportunities, and lead cross-functional execution from end to end. • Own the Product Plan: Serve as the end-to-end owner for the designated product, actively scaling its customer footprint and driving product strategy., • Architect the Data Strategy: Make the critical, high-level product decisions governing how we source, transform, update, and analyze country datasets to maximize customer value., • Innovate & Execute: Translate market needs into a strategic roadmap for dedicated squads of data engineers, analysts, and product operations. You will actively identify opportunities to leverage AI and automation to build data pipelines that scale with quality., • Drive Customer Success: Partner directly with strategy, sales, and services teams to gather customer feedback, iterate rapidly, and ensure the product is continuously improving., • Champion Data Excellence: Set and enforce rigorous KPIs for data coverage, completeness, and accuracy, maximizing data quality., • Navigate Complex Markets: Stay ahead of healthcare regulations, compliance requirements, and market shifts, adapting the product roadmap to turn market complexity into a competitive advantage., • Speed & Quality Focus: A detail-oriented professional who executes with speed and quality., • Experience: 2+ years of experience in data analytics or product management, with a proven track record of extracting value from complex datasets., • Ruthless Prioritization: Strong product intuition with the ability to manage a backlog, balancing long-term product scope, strict data quality standards, and customer feedback., • Technical Fluency: Proficient in SQL. You don't just rely on dashboards; you can query the database directly to investigate issues, validate data quality, and prototype solutions., • Educational Foundation: Bachelor’s degree in Computer Science, Information Management, Mathematics, Statistics, Physics, or a related quantitative field., • Communication: Fluent in English (C1 or higher), enabling you to effectively manage global stakeholders and translate complex technical concepts into business strategy., • Life Sciences Expertise: Experience building data products specifically for the life sciences industry, spanning data sources, data modeling, sourcing, analysis, and delivery., • Business proficiency (B2 or higher) in an additional language (e.g., French, German, Polish, Arabic), with an emphasis on complex languages and non-latin alphabets. We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Full Stack Engineer (Web-Innovation) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Engineering Manager Location: WeWork Waterloo, London - Hybrid (At least couple of times per month) Comp: Negotiable (Base) + Company Performance Bonus (10%) + EMI Options + UK iProov Benefits iProov is looking for an experienced individual who’s passionate about building and leveraging emerging technologies to provide innovative solutions to the market within the agentic context. You will investigate third-party platforms, identify where human verification can be introduced, and build the adapters, APIs and approval flows needed to connect them with iProov. This will require both technical discovery and implementation. • Design and implement APIs, adapters and user-facing flows that connect iProov’s verification services to external systems., • Identify where human verification can be introduced and how its outcome should control access or authorisation., • Ensure verification results are securely associated with the intended person and action., • Develop proofs of concept and turn viable approaches into tested, documented integrations., • Collaborate with colleagues across Innovation and Engineering to resolve technical constraints and prioritise delivery., • Strong understanding and experience in architecting full stack solutions that span different technologies, • Node JS (or equivalent backend experience), • Typescript, • Knowledge and experience with HTTP, JSON, G-RPC, • Strong soft skills, • Identity Access Management (IAM), • Use of GCP or AWS or Microsoft Azure, • Knowledge of OIDC and OAuth Nice-to-haves • Cryptography adjacent interest and experience, • Prior experience with PAM solutions, • Embedded webview or experience with iframes or non standard web integrations, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Remote (UK-based) | Full-Time Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're looking for a senior full-stack engineer to build the trading platform our clients use every day. Despite the "frontend" name, this is not a UI-only role — our Frontend team works across the whole application stack in TypeScript and Rust, from the trader-facing interfaces down to the services behind them. It's distinct from our Backend team, who own the low-latency C++/Go trading engine. This is a senior individual contributor role for someone who takes on the hardest problems and delivers them under their own steam. You'll own complex, ambiguous, performance-critical work end-to-end — designed, built, tested, deployed, and supported in production. You lead through code, craft, and mentoring, setting the technical example the rest of the team calibrates to. This is not a role where you write code and throw it over a wall: our engineers own the full lifecycle, and when something breaks, you're part of the team that investigates and fixes it. Occasional hours outside the normal working day are required for production releases, scheduled maintenance windows, and Level 3 support during critical incidents. We keep this to a minimum and recognise the commitment — but owning a production trading platform means being there when it matters. Complex full-stack features in TypeScript and Rust — from trader-facing interfaces to the application services behind them Real-time market-data presentation and high-throughput, low-latency application code across FX, Equities, and Cryptocurrency React and reactive state management (RX, MobX, or similar) for demanding, data-dense trading interfaces Distributed systems and real-time data over REST, WebSockets, and network protocols Architecture and solution design for the hardest technical problems the team faces Observability and monitoring — dashboards, alerting, and metrics that make frontend behaviour visible Production systems that handle real money — reliability is not optional Technical: Strong full-stack engineering ability with deep TypeScript / JavaScript (ES6+) (5+ years) Solid experience with React and reactive state management (RX, MobX, or similar) Real working ability in Rust — it's part of our stack and not optional at this level. If your Rust is still developing, a strong track record of picking up new languages to depth quickly is essential Strong grasp of distributed systems, API design, and real-time data (REST, WebSockets, network protocols such as TCP/UDP and binary protocols) Comfortable reasoning about architecture and making defensible technical trade-offs Python for scripting, automation, and tooling is a bonus Git and Linux fundamentals Experience in financial services or trading technology is a plus but not essential How you work: You ship. You're delivery-focused — you iterate, you improve, you get things into production You run with things. Give you an ambiguous, complex problem and you drive it to done without being managed through it. Senior here means trusted, not just experienced You have range. You're not just strong in the familiar parts of the stack — you pick up the unfamiliar and hold your own on the hardest work You own it. When you build something, you take responsibility for its behaviour in production. You respond to incidents (15-minute acknowledgement SLA during working hours), investigate issues, and close the loop You raise the bar. You review peers' work thoughtfully, mentor the engineers around you through the craft, and set a standard others calibrate to You write things down. Documentation is not an afterthought — it's how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You communicate. We're a distributed team across multiple time zones. Clear, proactive communication — especially when things go wrong — is essential You embrace AI tooling. We use AI tools (Claude, Gemini) to amplify our engineering capability — from code review and debugging to incident investigation and documentation. You don't need to be an expert, but you should be curious and willing to learn Real problems — trading systems where performance is measured in microseconds, not user clicks An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Ownership — small teams, clear accountability, direct impact on the platform and our clients Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp Growth — career progression to senior roles, performance specialisation, or technical leadership. We invest in people who invest in us We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Technical Interview with two members of the relevant engineering team Format: Video call, interactive session, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our . #Hiring #SoftwareEngineering #Frontend #TypeScript #Rust #FinTech #TradingTechnology #RemoteWork #FullStack

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

\n Fire Safety Surveyor \n Location(s): Sutton Gate, London \n Contract Type: Permanent \n Working Hours: Full Time \n Grade: Band 5 \n Hours Per Week: 36 \n Salary Range: Competitive salary of £48,836 - £54,583 pa,plus LGPS pension and £5k market supplement \n Leave Entitlement: 33 days, plus statutory holidays \n Closing Date: 19th October 2026 \n Anticipated Interview Dates(s): \n We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. \n Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,470 leasehold properties in Sutton. \n The Opportunity: \n Are you an experienced fire safety professional with a passion for protecting residents and ensuring the highest standards of building safety? \n We are seeking an experienced Fire Safety Surveyor to join our Asset Investment & Sustainability team and play a critical role in ensuring our homes remain safe, compliant, and fit for the future. \n Reporting to the Fire and Building Safety Manager, you will provide technical expertise and assurance across a diverse housing portfolio, reviewing Fire Risk Assessments (FRAs), validating remedial works, and ensuring compliance with the Building Safety Act 2022 and associated fire safety legislation. This is an opportunity to make a tangible difference to residents by helping deliver homes and communities where people feel happy and secure. \n Key Responsibilities Will Include: \n As a Fire Safety Surveyor, you will: \n\n • Review and quality assure Fire Risk Assessments, ensuring compliance with the organisation's Fire Safety Management Plan.\n, • Challenge and validate FRA findings and recommendations to ensure actions are accurate, proportionate, and practical.\n, • Audit and validate fire safety actions, ensuring accurate record keeping and compliance monitoring.\n, • Review contractor specifications and schedules of work to ensure alignment with fire safety requirements and organisational standards.\n, • Conduct site inspections to verify completed fire safety works, including fire door remedials and passive fire protection measures.\n, • Monitor contractor performance, challenge poor workmanship where necessary, and ensure standards are consistently met.\n, • Support access arrangements for statutory inspections and fire safety works.\n, • Liaise with residents, contractors, regulators including the London Fire Brigade, and internal stakeholders on fire safety matters.\n, • Undertake building safety audits and maintain accurate compliance records to support Golden Thread and Building Safety Regulator requirements.\n\n Qualifications Required: \n Essential: \n\n • Degree in Building Surveying (or equivalent) or\n, • NEBOSH Fire Safety Management Certificate\n\n Desirable: \n\n • Level 4 Diploma in Fire Risk Assessment (or equivalent)\n, • Professional Membership/Accreditation with the Institution of Fire Engineers (IFE), Institute of Fire Safety Managers (IFSM), or the Tiered Fire Risk Assessors Register (TFRAR)\n, • Fire Door Inspection qualification (eg BRE or FDIS)\n\n Essential Requirements: \n To be successful in this role, you will have: \n\n • Significant experience in fire-related contract administration and the validation of contractor-led remedial programmes.\n, • A thorough understanding of the Building Safety Act 2022, Fire Safety Act, and Fire Safety (England) Regulations 2022.\n, • The ability to interpret and challenge technical drawings, fire-stopping specifications, and Regulation 38 documentation.\n, • Strong communication and stakeholder management skills, with the confidence to challenge contractors and consultants where required.\n, • A commitment to maintaining the highest standards of fire and building safety compliance.\n, • A full UK driving licence and access to a vehicle with business insurance.\n, • Ability to obtain and maintain an Enhanced DBS check.\n\n SHP total reward offer includes: \n\n • 33 days annual leave, plus statutory holidays\n, • Local Government Pension Scheme (LGPS), which offers a valuable package of benefits for members and their dependents\n, • Hybrid working and a modern, flexible working environment\n, • Simply Health medical cash plan\n, • Staff Benefit platform via Pluxee\n, • HOME Award scheme1\n, • Professional Development\n\n This role requires: \n ü Weekend & evening working hours as required \n ü Driving Licence \n ü Business Insurance/Personal Car \n ü Enhanced DBS \n Before applying, please refer to the role profile and ensure you meet the essential criteria. \n Closing Date: 19th October 2026 \n Anticipated interview date(s): TBC \n We kindly request that Recruitment Agencies do not contact SHP with applicant CVs as they will not be considered.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Remote (UK-based) | Full-Time Reactive Markets is the 2026 OTC Trading Platform of the Year (_). Our network handles over $50 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 40+ of the world's leading liquidity providers. We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems. We're looking for a C++ Software Engineer who wants to build low-latency trading infrastructure on Linux. You'll work on the core components of our Switchboard trading platform — pricing engines, connectivity gateways, market-data systems, and the messaging layer that ties them together. This is not a role where you write code and throw it over a wall. You build it, you test it, you deploy it, you support it in production, and you improve it. Our engineers own the full lifecycle — from design through to operational excellence. When something breaks at 4pm on a Friday, you're part of the team that investigates and fixes it. Occasional hours outside the normal working day are required for production releases, scheduled maintenance windows, and Level 3 support during critical incidents. We keep this to a minimum and recognise the commitment — but owning a production trading platform means being there when it matters. Modern C++20 and Go on Linux — a modern software stack based on open source Cloud-native infrastructure on AWS with colocation in key data centres Microsecond-level latency optimisation and high-throughput messaging Market-data and reference-data pipelines across multiple asset classes FIX protocol integrations with global banks and liquidity providers Observability and monitoring — dashboards, alerting, and metrics that make system behaviour visible Production systems that handle real money — reliability is not optional Technical: Strong C++ with Linux systems programming (3+ years) Comfortable working close to the metal — you understand what's underneath your code Experience with performance-sensitive systems (profiling, optimisation, deterministic behaviour) Familiarity with networking fundamentals (TCP/UDP, socket programming) Go experience is a strong bonus — we use Go extensively for microservices and command-line tooling, and you'll be expected to work with it internally. If you don't know it yet, strong C++ engineers pick it up quickly Python for scripting, automation, testing, and data analysis — used across the platform for tooling and operational workflows Git and shell scripting Experience in financial services or trading technology is a plus but not essential How you work: You ship. You're delivery-focused — you iterate, you improve, you get things into production You own it. When you build something, you take responsibility for its behaviour in production. You respond to incidents (15-minute acknowledgement SLA during working hours), investigate issues, and close the loop You write things down. Documentation is not an afterthought — it's how we scale knowledge across a distributed team. If it's not written down, it doesn't exist You communicate. We're a distributed team across multiple time zones. Clear, proactive communication — especially when things go wrong — is essential You care about quality. You write clean, testable code. You review your peers' work thoughtfully. You push for continuous improvement without gold-plating You embrace AI tooling. We use AI tools (Claude, Gemini) to amplify our engineering capability — from code review and debugging to incident investigation and documentation. You don't need to be an expert, but you should be curious and willing to learn Real problems — trading systems where performance is measured in microseconds, not user clicks An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards Ownership — small teams, clear accountability, direct impact on the platform and our clients Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites Remote-friendly — work from home with flexibility. We trust our people to deliver Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp Growth — career progression to senior roles, performance specialisation, or technical leadership. We invest in people who invest in us We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work. We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable. We keep our process focused and respectful of your time. Our process follows three stages. Stage 1: Initial Conversation with Talent Acquisition Format: Video call, ~30-45 minutes Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager Format: Video call, ~60 minutes Stage 3: Technical Interview with two members of the relevant engineering team Format: Video call, interactive session, ~60 minutes What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days. *Please note that depending on availability, Stage 2 and 3 may swap around. Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role. Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role. Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate. Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our . #Hiring #SoftwareEngineering #CPlusPlus #FinTech #TradingTechnology #RemoteWork #LowLatency

Neat's Business Systems team owns the infrastructure behind how the company sells, bills, and supports its customers — Salesforce, NetSuite, and the integrations that connect them — supporting roughly 400 internal users across the business. It's a small team that balances high-volume day-to-day support with the systems work that keeps the business running. This role is designed to transform how our business systems team operates, driving a shift toward software-engineering-focused practices and methodology. As an early member of this evolving model, you will directly influence our technical architecture, development operations, and long-term engineering strategy. You will architect, build, and maintain solutions across Salesforce, NetSuite, and our integrated ecosystem. This position offers a greenfield development opportunity where you will own key technology and architectural choices. Using modern development tools, you’ll drive engineering efficiency while retaining end-to-end ownership—ensuring every solution meets the highest standards for quality, security, and production readiness. Your initial focus will involve building the skill-based quoting agent for our next-generation quoting workflow, followed by engineering the subscription and entitlement engine for the Pulse commercial framework. Partnering closely with our Business Systems Product Manager and technical peers, you will translate strategic business requirements into scalable, resilient architecture. Architect and deliver production-grade code across Apex, LWC, SuiteScript, and middleware solutions, enforcing rigorous architecture and security standards. Engineer robust automation pipelines and resilient API integrations spanning Salesforce, NetSuite, and core enterprise systems. Synthesize complex feedback from key stakeholders into iterative system enhancements and clear product roadmap contributions. Establish and enforce technical standards, security guardrails, and code reviews, ensuring full production readiness across all deliverables. Maintain thorough architecture and technical documentation to ensure long-term maintainability, scalability, and knowledge transfer across the organization. Engineer and own complex subscription and entitlement engines, managing high-stakes logic for proration, true-forward calculations, and co-term renewal cycles across Salesforce, NetSuite, and the Pulse platform. Translate complex commercial policy into technical logic, partnering with cross-functional stakeholders (Finance, Sales Operations, Customer Success) to ensure the system output aligns with business and financial requirements. 5 or more years of commercial software development experience, including experience with enterprise architectures like Salesforce or NetSuite. Deep proficiency in core computer science fundamentals, including system design, data modeling, and security design patterns. Critical technical judgment to audit AI-generated code rigorously for performance, edge cases, and architectural integrity before deployment. Proven ability to navigate ambiguity, drive alignment, and deliver scalable technical solutions from high-level operational concepts. Bachelor's degree in Computer Science, Software Engineering, or equivalent practical industry experience. Experience designing 'defensive' system architectures—building for error handling, auditability, and observability, specifically for scenarios where manual operational intervention is required. A collaborative mindset that values the speed of low-code platforms while maintaining the rigor of traditional software engineering. You are comfortable bridging the gap between 'out-of-the-box' configuration and custom code. Hiring in the UK, ideally for on-site in Cambridge or on the East Coast US for a remote position. Salary range for the US: $120,000-160,000 or c£100,000 for UK

Description Location: UK Remote Salary: £36.5k - £46.5k per annum Department: Engineering Reports To: Engineering Manager Direct Reports: 0 Working pattern: Full time, 9am-5.30pm Kooth is on a mission to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way. Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified counsellors and a range of wellbeing resources when they need support. Our culture is grounded in our values — Alongside You, Flexible, Compassionate, Committed, and Safe — which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are. You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna, our innovative behavioural health service for young people. About the Role This is a chance to apply your talents to the youth mental health crisis, and to grow as an engineer while you do it. As a Full-Stack Software Engineer I, despite being at the start of your engineering career, you'll be a meaningful contributor to your squad from the start: building features across the whole stack, learning alongside more senior colleagues, and making a real difference to Kooth's product and business goals. It's an exciting time to join: our new platform has been rebuilt from the ground up on modern tech, ready to support many more young people worldwide in 2027, with plenty of interesting problems still to solve together. What you’ll be doing • Designing and building RESTful Node APIs, React frontends and/or React Native mobile apps., • Regularly releasing working software, using trunk-based development, automated test suites, and infrastructure-as-code principles., • Incorporating requirements such as performance, resilience, observability, maintainability, security and accessibility., • Collaborating with other disciplines, building effective working relationships., • With your team, achieving a shared understanding of user needs, Kooth commercial and operational goals., • Deepening knowledge of industry trends and best practices in software engineering, continuous integration, application design & architecture through pair/mob programming and other knowledge sharing approaches., • Shadowing the out-of-hours on-call response rota. Requirements Key Skills • Enthusiasm for software engineering, across the whole stack, • A strong problem-solving attitude and willingness to contribute to technical decisions, • Some knowledge of Javascript or Typescript, and of database technologies such as PostgreSQL and experience in delivering a web or native mobile application, • A quality mindset, understanding what it means to ship maintainable, well-tested code., • Focus on pragmatic delivery, able to take ownership appropriately, • Understanding of the benefits of agile processes, data-informed development, and reliability, • Strong communication skills, builds great colleague relationships across disciplines Nice to have • Web or mobile application development experience using React or React Native, • Experience with rapid application development techniques such as trunk-based development, automated testing at all levels and infrastructure-as-code., • An awareness and curiosity about application design and architecture patterns, • Worked in a cloud native environment like GCP or AWS with Kubernetes Benefits • Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays., • Financial Security: Secure your financial future with our pension contributions., • Health and Well-being: Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of., • Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing., • Flexible Working: Embrace the flexibility of hybrid/remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity., • Lifestyle Benefits: Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

The client is planning a group-wide rollout of Rightsline to manage rights workflows across the media it acquires, produces and publishes: video, images, audio and fonts, each with its own contract and asset management tools. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. You will set the product direction for each phase of deployment, own configuration and workflow design for all global business units and the global strategy team, and act as the bridge between regional stakeholders and technical teams. This is a new role for the client and central to delivering Rightsline as the rights management tool for every business unit. What you will do • Act as product owner for Rightsline, becoming a superuser who can translate current workflows into future-state ones inside the product. Support requirements gathering, base configuration, training, workflow development and reporting., • Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts., • Partner with global architecture and the business units to set and enforce system-wide configuration standards., • Translate complex operational needs into streamlined, automated workflows across Rightsline and the connected media management tools., • Create and run training sessions for new users., • Serve as the Tier 3 escalation point for complex system issues affecting global operations., • Evaluate new features, manage global rollouts and lead technical validation of updates., • Oversee the integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have • 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience., • Background in IP management, legal operations, contract management or media supply chain systems., • Track record managing stakeholders across time zones and business cultures., • Business analysis skills: able to document current processes and map them into a future-state environment., • Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack., • Experience with role-based access control, SSO configuration and security frameworks such as SOC 2., • SQL and Snowflake (or similar) for building cross-departmental dashboards., • Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code. Nice to have • Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows. Who does well here • Relationship builder with strong written and verbal skills, able to work diplomatically across departmental and national boundaries., • Self-driven, and sees projects through to completion., • Comfortable supporting a distributed team across global time zones

Braintrust is the agent observability platform. By actively applying intelligence to agent traces and automatically surfacing the most critical patterns, Braintrust gives teams the visibility to understand how agents behave in production and the tools to improve them. Teams at Notion, Stripe, Box, OpenAI, and Cloudflare use Braintrust to trace their agents, find the issues in their observability data, and run evals that tell them how to improve. At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster. We’re looking for Developer Support Engineers — both mid-level and senior — who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You’ll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster. This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers’ lives easier, we’d love to talk with you. This role will be remote based in London. Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript). Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them. Own support communications with developers using Braintrust — primarily via Slack and email — and build trust through clear, technical, and empathetic communication. Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers. Identify opportunities to improve the developer experience, including tools, documentation, and support workflows. Write scripts, fix bugs, and contribute to internal tooling that enhances the support process. Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities. Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays. Provide technical mentorship to cross functional peers and guide support processes and escalation handling. Develop and champion opinionated stances on improving developer experience and product reliability. Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Can write, debug, and reason through Python and/or TypeScript codebases. Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly. Take personal ownership of technical problems and follow through until customers are unblocked. Communicate clearly, empathetically, and effectively — especially when explaining complex or confusing issues. Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy. Experience supporting developer tools, ML infrastructure, or observability platforms. Familiarity with OpenAI, Anthropic, or similar LLM APIs. Comfort working with datasets, evaluation metrics, or prompt engineering. Experience contributing to support tooling, documentation, or product-led growth initiatives. Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios. Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure. Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes). Build a culture of care, learning, and mutual support together Solve challenging, unknown technical issues faced by developers Pave the way for future developers and peers to benefit from your experience Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity Wifi & cellphone stipend Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scopely is looking for a Senior Product Manager to join our Star Trek™ Fleet Command team in the UK on a remote basis. Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. As the Senior Product Manager, you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals. • Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs, • Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences, • Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales, • Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies, • Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation, • Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements, • Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting, • Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration., • Extensive experience in product management, ideally with significant responsibility on a F2P mobile game, • Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development, • Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans, • Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision, • Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels, • Experience driving impact across cross-functional pods, including creative, design, and engineering teams At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: _. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official and verify that all Talent Partner communications come from an email address ending in @. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: and . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Join Our Team as a Cost Manager - MEP!\n Location: Leeds \n Type: Permanent \n Salary: Competitive + Car/Car Allowance + Flexible Benefits Why This Role is Exciting\n Are you ready to take charge of regional cost management and engineering? As our Cost Manager, you will play a pivotal role in delivering accurate, competitive prime costs and high-quality tenders. This is your chance to lead a dynamic team, collaborate with various departments, and make a significant impact on our projects and client relationships. Your Responsibilities\n\n • Lead and Inspire: Develop the cost engineering team to achieve sales and gross profit targets.\n, • Ensure Compliance: Maintain consistent pricing across all pre-construction activities in line with company processes.\n, • Strategize Pricing: Collaborate with Pre-Construction Leads to define pricing strategies focused on profit and client value.\n, • Monitor Progress: Report monthly on tenders and PCSA activities, including necessary mitigation actions.\n, • Collaborate: Work with various teams to shape and communicate tender pricing strategies.\n, • Deliver Cost Planning: Provide effective cost planning services and maintain accurate historic cost data.\n, • Market Insight: Stay updated on market pricing, competition, and key stakeholders.\n, • Validate Quotations: Work with Procurement to ensure optimal buying strategies and supply chain compliance.\n, • Ensure Handover: Organize thorough handovers of winning bids to Operations post-contract award.\n, • Maintain Confidentiality: Uphold the highest levels of commercial confidentiality in all aspects of your role.\nWhat We’re Looking For\n\n, • Strong management experience or a background as a Senior Estimator on MEP projects.\n, • Experience leading cost engineering or estimating teams is a plus.\n, • Exceptional commercial and financial acumen with the ability to influence at all levels.\n, • Proven experience in cost planning, pricing strategy, and risk management.\n, • Knowledge of procurement and supply chain best practices.\n, • Evidence of Design and Commercial training (essential).\n, • Management training and Health & Safety training (essential).\n, • Professional Management qualification (desirable).\n, • Qualifications in Design and/or Commercial disciplines (desirable).\nWhat We Offer\n\n, • 25 days of holiday per year, plus bank holidays.\n, • Pension plan with up to 8% employer contribution.\n, • Private healthcare coverage.\n, • Free 24/7 Employee Assistance Program for mental health and wellbeing support.\n, • Exclusive discounts and flexible benefits.\n, • A personal development program tailored to your growth.\n, • Car/Car Allowance.\nNext Steps\n We’re committed to fostering a culture of inclusion, fairness, and respect. As part of our recruitment process, we’ll provide clear information about what to expect and will accommodate any needs you may have during the application or interview process. About Us\n We are a leading independent engineering and services business in the UK, established in 1921. With a turnover of £500m and a team of 3,000 employees, we pride ourselves on our history of developing talent through training and innovation. \n Working across various sectors in the building and infrastructure industry, we tackle groundbreaking projects using the latest tools and technologies. We value progression and ensure that when you join us, you have a clearly defined development path supported by regular reviews and ongoing training. \n Join us and be part of something great!

Join Our Team as an Offsite Standardisation Manager!\n Location: Leeds (Open to other locations) \n Salary: Competitive + Car Allowance + Flexible Benefits About the Role\n Are you ready to take the lead in shaping the future of offsite manufacturing? We’re looking for an Offsite Standardisation Manager with an electrical/mechanical bias to join our dynamic team. In this pivotal role, you will spearhead the development, implementation, and adoption of standardised offsite (OSM) products across our business. \n Your mission will be to collaborate with various teams—central technical, offsite manufacturing, design, estimating, and project delivery—to ensure that our standardised solutions are not only developed but also embedded in designs and consistently delivered on-site. Your Key Responsibilities\n\n • Health and Safety Leadership: Champion a safety-first culture in all activities.\n, • Product Development: Identify and continuously improve standardised offsite products in collaboration with project teams.\n, • Strategic Alignment: Ensure products align with business strategy and sector needs, establishing a structured product roadmap.\n, • Design Collaboration: Work with internal and external designers to incorporate standardised products into designs.\n, • Innovative Thinking: Challenge traditional design approaches and promote design for manufacture and assembly (DFMA) principles.\n, • BIM Coordination: Collaborate with the BIM team to maintain standardised products within the Revit library.\n, • Tender Solutions: Ensure standardised products are included in tender solutions and cost models.\n, • Project Support: Assist project teams in adopting standardised products and addressing implementation barriers.\n, • Feedback Loop: Capture learnings and identify opportunities to expand the product suite.\n, • Market Awareness: Monitor industry trends and emerging technologies to enhance our offerings.\n, • Stakeholder Engagement: Build strong relationships with stakeholders to support product development and adoption.\n, • Central Point of Contact: Facilitate communication and resolve challenges related to offsite standardisation.\nWhat We’re Looking For\n\n, • Extensive experience in mechanical/electrical building services projects.\n, • Background in offsite manufacturing, DFMA, or standardisation within construction/MEP.\n, • Strong communication skills with a proven ability to drive change and influence stakeholders.\n, • Experience with BIM processes and digital engineering (Revit libraries, data structures).\n, • Solid understanding of construction methodologies, costing, and programme impacts.\n, • Experience in developing repeatable products or standard solutions.\nQualifications (Desirable)\n\n, • I.Eng, MCIBSE, MIET, B.Eng (Hons) or equivalent.\nWhy Join Us?\n We’re committed to evolving our benefits to attract and retain top talent. Here’s what you can expect: \n\n • Car/Car allowance\n, • Salary sacrifice car scheme (Hybrid/Electric Vehicle)\n, • Pension with up to 8% employer contribution\n, • Personal Wellbeing and Volunteer Days\n, • Private Medical Insurance\n, • 24/7 Employee Assistance Program for mental health support\n, • Flexible benefits including Dental Insurance, Gym Memberships, and more\n, • Personal development programme to support your growth\nNext Steps\n At our company, we’re on a journey to foster a culture of inclusion, fairness, and respect. We’re dedicated to making the recruitment process transparent and accommodating. If you need any adjustments to participate in the application or interview process, just let us know—we’re here to help! About Us\n As one of the leading independent engineering and services businesses in the UK, we take pride in our rich history since 1921. With a turnover of £500m and a team of 3000 employees, we’re committed to developing great people through our investment in training. \n We work across various sectors within the building and infrastructure industry, tackling groundbreaking projects with innovative solutions using the latest tools and technologies. When you join us, you’ll have a clearly defined development path, supported by regular reviews and ongoing training to help you reach your full potential.