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Front of House Team Member Location: Sanderstead, South Croydon Hours: 5 days per week Overtime: Available About the Role We’re looking for a friendly, bubbly, and reliable Front of House Team Member / Manager to join our team! You’ll be the face of our business, welcoming guests, taking orders, and ensuring every customer leaves with a smile. In this role, you’ll also take charge of daily operations, including stock control, opening and closing duties, and helping to maintain smooth, efficient service throughout the day. Key Responsibilities Provide exceptional customer service with a positive, can-do attitude Take food and drink orders accurately and efficiently Supervise and support the Front of House team during service Manage stock levels, deliveries, and inventory checks Handle cashing up, opening, and closing procedures Ensure cleanliness, presentation, and safety standards are always met Work closely with the kitchen and management team to deliver a seamless experience About You Friendly, bubbly, and approachable personality Strong communication and teamwork skills Reliable and punctual with a strong work ethic Confident handling busy periods and leading by example Must be available 5 days per week Perks & Benefits Competitive hourly pay Free food on shift Overtime available Supportive and fun team environment Opportunity to grow and develop within the business

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

At Sage and Poppy Coffee Shop, we’re passionate about coffee, community, and creating a warm, welcoming environment for everyone who walks through our doors. Whether it’s their morning pick-me-up or an afternoon break, we believe every cup should be made with care and served with a smile. Role Overview: We’re looking for a friendly, reliable, and energetic barista to join our team part-time. You’ll be responsible for preparing and serving high-quality coffee and beverages, assisting customers, and maintaining a clean and inviting space. Key Responsibilities: • Provide excellent customer service and build rapport with regulars, • Prepare espresso-based drinks and other beverages to our standards, • Handle cash and card transactions accurately, • Maintain cleanliness and organisation of the coffee bar and seating area, • Assist with opening or closing duties as scheduled, • Support the team during busy hours with a positive attitude, • Ability to work independently and efficiently Comfortable working in a fast-paced environment • Monitor daily sales to ensure targets are being met Requirements • Prior barista or customer service experience is a plus, but not required, • Availability for two consistent days per week (weekend availability is a bonus), • Strong time management skills to handle multiple tasks efficiently., • Basic maths skills for processing transactions accurately., • Knowledge of food safety practices If you have a passion for coffee and enjoy helping others, we would love to hear from you!

We are looking for a proactive and detail-oriented Waitress/Waiter to join our dynamic team at The Black Kitchen on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable dining experience. This position is perfect for someone who is enthusiastic, personable, and thrives in a fast-paced environment. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities • Customer Service - Greet and seat customers promptly, presenting menus and answering any questions about the menu and ingredients/allergens. Provide attentive and friendly service throughout their visit., • Order Taking - Accurately take food and beverage orders, and relay them to the chef, kitchen porter’s and bar staff., • Serving Food and Beverages - Deliver orders to the table efficiently, ensuring accuracy and presentation in line with company standards., • Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary., • Cleanliness and Organisation - Maintain the cleanliness and organisation of the dining area, including setting tables, polishing cutlery, and ensuring all areas are tidy and presentable., • Team Collaboration - Work closely with kitchen staff and other team members to ensure smooth and efficient service., • Inventory Management- Help in tracking kitchen supplies and reporting any shortages or needs for replenishment. Key Skills • Prior experience as a waitress (1 year minimum), • Excellent communication and interpersonal skills., • A positive attitude and a genuine passion for delivering exceptional customer service., • Ability to multitask and remain calm under pressure in a fast-paced environment., • Strong attention to detail and organisational skills., • Physical ability to handle the demands of the job, including standing for long periods and lifting heavy items. Qualifications • Food Handling Certificate is desired What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service and thrive in a lively, customer-focused environment, we would love to hear from you!

About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.