Records management jobs in South CroydonCreate job alerts

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

Sage and Poppy is an exciting new coffee shop set to open its doors in early 2024. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!

Residential Support Worker Role To support the learning, emotional and social needs of children/young people within the residential home. Residential Support Worker will be required to participate in recording, monitoring and evaluating individual child strategies/support. Duties This job description describes in general the normal duties which the post-holder will be expected to undertake. However, the job or duties described may vary or be amended from time to time without changing the level of responsibility associated with the post. Hours of Work Day Shift 8am to 8.30pm / Night Shift 8pm to 8.30am Responsibilities: 1. Assist in the educational, social, emotional and behavioural development of children/young people under the direction and guidance of Management and support., 2. To assist management to develop the house and its environment ensuring that the highest standards of care prevail for each individual child/young person, within the guidelines of the stated model of care., 3. Assist in the implementation of Personal Education Programmes for children/young people and help monitor their progress., 4. Assist in the implementation of Individual Care Plans for children/young people and help monitor their progress., 5. To provide and support the provision of primary care for each child/young person and help them develop healthy attachments., 6. While on rota in the house, under supervision of the house management, be responsible for the care of children/young people as delegated by the senior staff., 7. To participate in sleeping in duties as required., 8. To maintain and promote good relationships with other professionals, team members and management, other sections within Caridon, parents, other agencies and professionals., 9. Support, monitor and evaluate the children/young people’s emotional and behavioural difficulties and help develop their social skills., 10. To ensure that Health and Safety of the children/young people and the home is monitored in accordance with the relevant legal requirements and good practice., 11. To participate in staff training, which is mandatory training, and all other mandatory training., 12. To be available whilst on duty to participate in on going supervision with a member of the Management Team and through this supervision develop an understanding of the behaviour of the children/young people., 13. To develop specific pieces of work with children/young people as directed and supervised by the Registered Manager/Deputy Manager., 14. To ensure high standards of communication involving checking and completing daily records, message book, diary and any other documentation in accordance with our developing best practice., 15. To contribute to the children/young people’s development through a variety of means including play, excursions, and other social opportunities in an individual and group setting both inside the home and outside appropriate to children/young people’s needs. Standards and Quality Assurance:- 1. Support the aims and ethos of Caridon as outlined in the Statement of Purpose., 2. Set a good example in terms of dress, punctuality and attendance., 3. Attend all staff meetings., 4. Undertake professional duties that may be reasonably assigned by the Management., 5. Undertake other reasonable duties from time to time as required. Health & Safety: 1.To maintain an awareness and observation of Fire and Health & Safety Regulations. Equal Opportunities: 1. To contribute to the development, establishment and implementation of clear Equal Opportunities objectives for the service which promote equality for all children/young people and members of staff and formulate equality targets and performance measures for both employment and service delivery., 2. To promote a positive approach to all potential and current children/young people and ensure that services under the posts control reflect this approach. Qualifications: 1. Hold the Level 3 Diploma for the Children and Young People’s Workforce, or be prepared to work towards following a successful six month probation.

Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person

The Property Inspector checks our managed properties to make sure they are in excellent condition, ready for guests or tenants, and free from any issues. This role is ideal for students because it’s flexible, requires no prior experience, and provides valuable real-world work skills WE WANT TO HIRE ENTHUSIASTIC INDIVIDUALS WILLING TO LEARN Main Responsibilities Visit properties in expected areas (should be willing travel) Check cleanliness of rooms, bathrooms, kitchen, and outdoor areas Spot and report damage or maintenance issues (e.g., leaks, broken furniture) Take clear photos of the property for our records, as well as making sure pictures are taken clearly of repairs needed as evidence for owners Complete a quick checklist (emailed to you) after each visit Communicate with our team about any urgent problems Skills & Qualities Needed Reliable and punctual Good attention to detail Comfortable using a smartphone for photos and forms Friendly, professional attitude when meeting owners or guests Willing to learn and follow a set inspection process

Location: Sutton, covering South West London and surrounding areas Start Time: 7:00 AM Pay: £180 per day Job Type: Full-time, Self-employed Payment: Weekly (every Friday, two weeks in arrears) Additional Work: Optional extra driving opportunities available About the Role KC Courier Express Ltd is hiring experienced multi-drop delivery drivers to join our team, delivering parcels for one of the UK’s leading courier brands. We are looking for individuals with previous multi-drop experience, a strong work ethic, and a positive attitude. Whether you are an owner-driver or prefer to rent a van through us, we welcome your application. Driver Responsibilities Complete 60–80 stops per day (additional stops paid) Deliver in South West London and areas surrounding Sutton (routes may vary) Maintain high standards of customer service Cover your own fuel and vehicle maintenance (if using your own van) andidate Requirements Must have held a full driving licence for over 5 years Ideally have a clean licence Must have no criminal record (mandatory) Must have previous parcel delivery and multi-drop experience (3 years preferred) Ability to deliver over 100 stops per day is a plus Strong organisational and time management skills Comfortable using handheld devices or basic technology Good verbal communication and customer service skills

Purchasing Consultant This role is to strategically manage inventory levels across the US and UK marketplaces, sourcing new suppliers and maintaining relationships with current suppliers. You will be experienced in procurement across various international markets and platforms and speak multiple languages, including, but not limited to, English, Mandarin, Hindi and Gujarati. Duties and Responsibilities: • Identifying stock levels and shortages, making plans for purchasing options., • Researching and identifying prospective suppliers and maintaining strong supplier relations., • Negotiating purchase terms and conditions., • Preparing and issuing purchase orders and agreements., • Monitoring supplier performance and resolving issues and concerns., • Inspecting and evaluating the quality of purchased items and resolving shortcomings., • Preparing reports and maintaining accurate inventory and procurement records., • Working hours per week – 37.5 Job Type: Full-time Pay: £38,700.00 per year Benefits: • Work from home Schedule: • Flexitime, • Monday to Friday Work Location: Remote

Senior Barber - Tooting We are seeking an experienced and skilled Senior Barber to join our team in Tooting. The ideal candidate will be proficient in all aspects of men's hairdressing, including cutting, styling, and traditional wet shaves. You will be responsible for providing high-quality barbering services, building client relationships, and contributing to a positive shop atmosphere. Key Responsibilities: * Perform a full range of barbering services. * Maintain high standards of hygiene and cleanliness. * Provide excellent customer service. * Manage appointments and client records. Requirements: * Proven experience as a barber, with a strong portfolio. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Eligible to work in the UK.

• Creating business strategies to attract new customers, expand store traffic, and enhance profitability., • Hiring, training, and overseeing new staff., • Responding to customer complaints and concerns in a professional manner., • Developing and arranging promotional material and in-store displays., • Preparing detailed reports on buying trends, customer requirements, and profits., • Undertaking store administration duties such as managing store budgets and updating financial records., • Monitoring inventory levels and ordering new items., • Provide excellent customer service by answering questions and addressing concerns about menu items., • Checking that ingredients remain fresh and safe for consumption., • Stay up-to-date on industry trends and new grilling techniques to continuously improve performance., • Ensuring that your workstation remains clean and orderly at all times.

Job Title: Part-Time Inbound Sales Executive (Multilingual – Hindi, Bengali, Punjabi) Location: Croydon Hours: Flexible Part-Time Shifts Compensation: Competitive hourly rate + commission per sale About the Role We are seeking dynamic and multilingual Part-Time Sales Executives to manage inbound calls from TFL and Uber drivers interested in purchasing dashcams. This role is ideal for someone with excellent communication skills, cultural awareness, and the ability to build quick rapport over the phone. A large portion of our customer base consists of drivers who speak Hindi, Bengali, and Punjabi, so fluency in at least one of these languages is essential. Key Responsibilities Handle inbound sales calls from private hire and rideshare drivers Understand customer needs and recommend suitable dashcam products and packages Build trust quickly, especially with non-native English speakers Explain features, pricing, and installation process clearly Upsell additional services or accessories where appropriate Process orders using our CRM and maintain accurate records Collaborate with dispatch and tech support teams as needed Provide excellent post-sale communication and basic troubleshooting support Required Skills and Experience Fluent in English and at least one of: Hindi, Bengali, Punjabi Strong communication and interpersonal skills Ability to quickly learn technical product features Comfortable with CRM systems and order processing Energetic, self-motivated, and able to work independently What We Offer Hourly pay plus commission-based bonuses Training on dashcam technology and customer sales approach Opportunity to work in a fast-growing sector Supportive, multilingual team environment Potential to transition to full-time as the team expands How to Apply Please send your CV and a short cover note outlining your experience and language skills

Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand