Restaurant Manager
6 days ago
£32000–£35000 yearly
Full-time
London
About the Role We are looking for a friendly, hands-on and organised restaurant manager to run the day-to-day operations of our local neighbourhood restaurant in Stoke Newington. This is a hands-on role in a small team, so we are looking for someone who enjoys working closely with staff, customers and the owners, while ensuring the restaurant operates smoothly, efficiently and to a high standard. Key Responsibilities • Manage the daily operation of the restaurant, including opening and closing procedures., • Lead, support and motivate the team., • Create staff rotas and manage holidays, attendance and staffing levels., • Welcome customers and ensure a warm, friendly and professional service., • Deal with customer enquiries, feedback and complaints promptly and appropriately., • Maintain high standards of food service, cleanliness and presentation., • Work closely with the kitchen team to ensure smooth service and good communication., • Monitor stock levels and assist with ordering food, beverages and other supplies., • Monitor wastage, portion control and operating costs., • Ensure the restaurant follows all relevant food safety, health and safety and licensing requirements., • Train new employees and help develop the existing team., • Organise and oversee private bookings, events and busy service periods., • Communicates well, • Lead by example and be willing to get involved wherever needed during busy periods. What We're Looking For • Previous restaurant, hospitality or supervisory/management experience., • Strong customer service and communication skills., • A friendly, approachable and professional manner., • Good organisational skills and attention to detail., • Ability to remain calm and make decisions during busy services., • Experience managing or supervising a small team., • Good understanding of food hygiene and workplace health and safety., • Ability to manage stock, cash and basic operational costs., • A hands-on attitude — no job is too small, • Flexibility to work evenings, weekends and busy periods as required. What We Offer • A friendly, independent neighbourhood restaurant environment., • A supportive and close-knit team., • Competitive salary based on experience., • Staff meals, • Opportunities to take ownership of the restaurant's day-to-day operation, • A role where you can build strong relationships with regular local customers and make a real contribution to the business. ##