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General Manager Manchester Full-Time, Permanent We have an exciting opportunity for an experienced, well presented, and dynamic General Manager to join our team at our flagship co-living accommodation – Square Gardens in Manchester City Centre. The scheme spans across 3 blocks totalling nearly 1900 beds, housing both professionals and students. You will be responsible for the execution of all day-today activities including building management, customer service and resident satisfaction, as well as supporting the business to achieve high occupancy and customer retention. A hands-on approach is essential to work alongside and manage the operational teams, sub-contractors and partners to maintain brand standards and the smooth running of this impressive flagship development. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 37 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline. Key Responsibilities: Service / Commercial • Support the business and lead the team to achieve 100% occupancy, including marketing, viewings, check in/out, inspections, tenancy management and welfare documentation., • Promote and monitor resident engagement activities such as events and reviews., • Support hospitality and resident service functions, ensuring 5* standards in communal areas and effective handling of complaints and welfare issues., • Drive service standards using customer feedback to identify improvements and enhance the resident experience., • Use best practice models to achieve 5* customer satisfaction through quality assurance and event planning., • Maintain local competitor analysis and maximise income through renewals, extensions and other revenue opportunities., • Drive the Net Promotor Scores (NPS) through key campaigns across all channels., • Ensuring high resident satisfaction and retention. Oversee complaint resolution, complex customer issues and ensure feedback loops lead to continuous improvement., • Manage social media and third-party content to support marketing and communications., • Prepare and report on key KPIs including Health & Safety, debt management, income, occupancy and customer satisfaction., • Support the Regional Manager and Head Office teams with operational tasks as required. Team Management • Lead the team to deliver excellent service to our residents., • Support with hiring, onboarding, training and ongoing team development., • Motivate the team to provide consistently high service standards and maintain a positive organisational culture., • Ensure compliance with Health & Safety, data protection and current legislation., • Ensure all systems are monitored (PMS, CAFM, access control, CRM, comms platforms) and are used fully, consistently and accurately. Facilities Management • Oversee resident-focused facilities and maintenance services, including health & safety, utilities, waste, security, cleaning and budgets., • Ensure statutory inspection, testing and associated documentation are completed and compliant., • Manage contractors and procurement for maintenance and facilities works, ensuring high standards and value., • Oversee planned and preventative maintenance programmes, managing and resolving defects efficiently. Person Specification: • Previous experience in a similar role within Build to Rent (BTR), Purpose Built Student Accommodation (PBSA) or Hospitality is essential., • Experience managing in-house teams and external contractors., • Strong understanding of building operations, health & safety, and statutory compliance., • Passionate about delivering excellent customer service and exceeding expectations., • Ability to influence, adapt and stay motivated in achieving resident satisfaction and sales targets., • Professionally presented, confident, outgoing and detail focused., • A strong team player with a hands-on approach, supporting colleagues when required., • Proactive and able to use initiative to enhance the brand’s reputation and drive profitability., • Highly organised with strong problem-solving skills and the ability to work under pressure., • Target-driven with excellent attention to detail, understanding the importance of deadlines and quality outcomes., • Excellent verbal and written communication skills with proficiency in MS Office, Excel, PMS and CRM systems., • Culturally aware with the ability to adapt communication style as needed., • Local knowledge of the city, its people and culture is an advantage., • Association of Residential Lettings Agents qualification (ARLA) qualification and knowledge of Institute of Residential Property Management (IRPM) and Landlord/Tenant legislation would be beneficial., • Strong understanding of residential operations systems (PMS/CAFM/CRM/access control). Hours of Work: • Monday to Friday 8am- 5pm, 9am – 6pm or 10am – 7pm on a rota’d shift basis, • We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week. Benefits: • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Pension scheme, • Life Assurance cover, • Employee Assistance Scheme

We're currently recruiting a full time Industrial Cleaner to join our cleaning and facilities teams for 14Forty, contracted to 40 hours per week. Maintaining strong client relationships by following instructions and providing professional service at all times. Ability to work independently and as pa

The University of Salford is looking to appoint a skilled and reliable Plumber to join its in-house Estates Maintenance team. This is an excellent opportunity to work within a large, diverse university estate, helping to keep buildings safe, compliant and fully operational for staff, students and visitors. Estates & Facilities provides a comprehensive service across the University, covering maintenance, compliance, capital projects, cleaning, security and caretaking. The maintenance team plays a critical role in ensuring the campus is safe, welcoming and fully functional every day. The Role As a qualified plumbing and heating professional with a strong practical background and a positive, customer-focused approach, you will carry out a wide range of planned preventative and reactive plumbing and heating works across the university estate, including teaching, research, residential and specialist facilities. . The role is varied, covering everything from routine inspections to fault finding and minor installation projects. You will be part of a professional in-house maintenance team consisting of plumbers, electricians and joiners and supported by handypersons, as and when necessary. Typical duties include: Planned preventative maintenance of water and heating systems, including plantroom inspections, filter cleaning and replacement Reactive plumbing repairs and fault diagnosis across water, heating and drainage systems Minor installation works such as new water supplies, radiators and sanitaryware Supporting the management of water hygiene and legionella controls through safe maintenance practices Working independently or as part of a wider trades team, depending on the task Collaborating with electricians, joiners, handypersons and external contractors where required Participating in the trades out-of-hours emergency call-out rota All work must be undertaken in line with University procedures, statutory requirements and health and safety legislation, ensuring buildings remain safe, compliant and fit for purpose. Essential requirements: City & Guilds NVQ Level 3 in Plumbing & Heating Ability to work competently on both planned and reactive maintenance tasks Sound knowledge of water systems, heating systems and associated safety requirements Good understanding of HVAC systems and electrical safety Good understanding of Health and Safety practices Willingness to undertake and support minor joinery and electrical tasks where required Ability to work independently, manage workloads and prioritise tasks effectively Strong communication skills and a professional, courteous approach when dealing with building users You will be required to present your qualification certificates or a CSCS Gold Card at application stage and interview. Benefits Competitive salary Excellent pension scheme Benefit from generous 32 days annual leave, plus bank holidays, plus complementary leave over Christmas, plus the option to purchase additional annual leave Ongoing training and professional development On-site leisure centre with discounted staff rates Cycle-to-work and travel schemes Discounted on campus staff parking and lifestyle benefits Equality, Diversity & Inclusion The University of Salford is committed to creating an inclusive and welcoming environment. We encourage applications from all backgrounds and expect all staff to contribute positively to an inclusive culture where everyone feels respected and supported. Further information on this role If you are interested in this role and would like to discuss in more detail, please contact the Hiring Manager, Steve Pearson Building Services Manager (Mechanical). Job Description TPBN1_UKTJ

You will support the Gym Manager in achieving goals, assist with staff management and customer service, and ensure the cleanliness and functionality of the gym environment. Collaborate with the Gym Manager to supervise and motivate gym staff, including trainers, front desk personnel, and cleaning st

Clean and maintain vehicles, equipment, warehouse, and office areas. Experience in cleaning/restoration preferred. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to

Laundryheap- We are a global laundry and dry cleaning service provider present across 11 countries which includes major cities such as London, New York, Los Angeles, Dubai, Singapore, and more.What's your level of English fluency? Fluent / Native / Intermediate / Beginner / Basic.Do you have a valid

You'll be part of a team keeping trains safe and ready for service with varied responsibilities including cleaning and assisting engineers. Training is provided, no engineering qualification required.

Samsic UK is recruiting for a permanent Cleaning Operative to provide a professional facilities management service based at Equinix. Duties include but are not limited to, cleaning sanitary areas, emptying bins, mopping, disinfecting touch points, restocking soap/hand towels, and general clean

Their talented team also offer professional day-to-day cleaning, window cleaning, carpet cleaning, high level and high pressure washing across the North West. Established for over 30 years, our client is a trusted name in the contract cleaning and event cleaning sector. As Business Development Manag

Proven experience in a service or operations management role, preferably in commercial cleaning or facilities. As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. Provide regular

A leading service provider in the UK is seeking an experienced Operations Director to lead commercial cleaning operations across a high-profile London portfolio. Responsibilities include ensuring exceptional service delivery, maintaining contract compliance, and driving innovation. Ideal candidates

A leading cleaning service company is seeking a Business Development Manager to build and develop the Merseyside customer base. Ideal candidates will have demonstrable experience in the cleaning services market, be self-motivated, enthusiastic, and have excellent communication skills.

Mitie Cleaning & Hygiene Services. Previous supervisory and cleaning experience. Reliable, hardworking, and committed to service excellence.