Client services jobs in PurleyCreate job alerts

Job Title: Major Loss Adjuster – Domestic Property Job Location: Croydon/South London, England (field-based and home working) Hours: 35 hrs, no weekends Job Type: Permanent Salary: Up To £62,000 Per Annum Your New Company: Our client is a large insurance company that specialises in a variety of insurance products, with a strong emphasis on helping customers navigate the unexpected. With extensive experience and knowledge, their clients are the most important aspect of their business. Meeting these clients' needs is both rewarding and exceptional. Your New Role: We’re on the lookout for an experienced Loss Adjuster to join our client’s Major Loss team, helping people when they need it most. You’ll be managing large and complex property insurance claims, supporting customers from the first visit through to settlement. This is a home-based role, but you'll be out and about visiting customers across your designated patch, so you’ll need to live in the region, hold a full UK driving licence and be happy to drive about. A company car will be provided to make your travel easier. What You’ll Be Doing: • Visiting customers in person to assess and manage high-value property damage claims, • Handling each claim from start to finish, making sure the process is smooth, fair, and stress-free, • Managing claims up to and over £100,000, depending on your experience, • Using your technical expertise to make sure repairs and settlements are handled the right way, • Writing clear and accurate reports and staying on top of current building regulations and insurance practices, • Experience handling high-value or complex property claims, ideally over £50,000, • Confidence in managing claims independently from start to finish, • Strong understanding of insurance principles, subrogation, and property reinstatement, • Knowledge of building practices and repair tendering is a real advantage, • Cert CII or Cert CILA (or equivalent qualification) is desired. If you're working towards Dip CII or Dip CILA, even better!, • Great communication and negotiation skills, with a real focus on the customer What You’ll Get: • A competitive salary based on your experience, • Company car for work-related travel, • Performance-related bonus, • 29 days holiday + bank holidays (with the option to buy or sell up to 5 days), • Generous pension scheme with contributions, • Private healthcare, • Heavily discounted insurance cover, • Employee Assistance Programme for your wellbeing, • Discounts on a wide range of products and services, • Access to company shares and savings schemes, • Paid volunteering days to support causes that matter to you, • Plus many more! All successful candidates will be subject to DBS and vetting checks and offers of employment will be dependent on these results.

Company Description MDC Group Online specializes in design and build services, delivering tailored interior design and construction solutions to meet clients' unique requirements. By combining an understanding of client needs with innovative and creative ideas, the company strives to provide services of the highest standard. With a focus on creating bespoke spaces for businesses, MDC Group Online takes pride in turning client visions into reality. Their mission is to bring customized excellence to every project through their expertise in design, build, and relocation services. Role Description This is a full-time on-site role located in Croydon for a Construction Site Manager. The Construction Site Manager will oversee day-to-day site operations, manage construction teams, and ensure safety and compliance at the site. Responsibilities include planning and coordinating project schedules, cost control, budgeting, and maintaining project progress. The successful candidate will communicate with stakeholders and ensure the implementation of projects meets company quality standards and deadlines. Qualifications • Strong expertise in Site Management and Construction Site Management, • Proficiency in Planning and coordinating project tasks and schedules, • Experience in Cost Control and Budgeting for construction projects, • Excellent leadership and team management skills, • Ability to work on-site in Croydon and effectively manage multiple tasks in a dynamic environment, • Strong organizational and communication skills, • Can read plans and monitor carefully as the site is being built, and can troubleshoot issues, • Relevant certifications and training in construction management or a similar field (preferred), • Experience in doing hospitality fit-outs is essential for the role.

Deputy Centre Manager - Permanent, Croydon, office based £35k-£40k pa Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: • To support/deputise the Centre Manager with day-to-day operations and overall site management., • Ensure robust Health & Safety and Fire Safety procedures are maintained, • To conduct viewings of available workspaces to potential customers, promoting facilities and services., • Manage administration tasks, including the preparation of licence agreements and setting up of new customer accounts., • Deliver excellent reception and customer service duties, including handling enquiries., • To be familiar with the values of the company and at all times behave in a manner that is entirely consistent with these values. Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person - You will have strong administration skills and ideally experience in a business centre or similar environment, or facilities management. Project management would be an advantage however not essential. You will be a strong communicator with a friendly and professional manner. We are looking for a customer-focused candidate that has the ability to build positive relationships. Essential skills • Welcoming and professional personality to engage with customers and colleagues, • Good knowledge of all Microsoft packages, • Good knowledge of IT and able to resolve basic technical issues, • Excellent administration and organisational skills, • Good knowledge of Health & Safety & fire procedures

Company Description LEX STERLING LIMITED is a High Street Firm based at 14 Russell Hill Road, Surrey, United Kingdom. The Law Firm focuses on providing high-quality services to its clients, emphasizing professionalism and customer satisfaction. We aim to meet the unique needs of each client and ensure a seamless experience. Located in the heart of Surrey, our team is dedicated to excellence and reliability. Role Description This is a full-time on-site role for a Receptionist/Legal Assistant located in Purley. The Receptionist/Legal Assistant will be responsible for handling phone calls, managing front desk reception duties, performing clerical tasks, maintaining communication with clients, and providing exceptional customer service. Day-to-day tasks include greeting clients, scheduling appointments, managing correspondence, and supporting the legal team with various administrative duties. Qualifications • Possess skills in Phone Etiquette, Receptionist Duties, and Customer Service, • Experience within the Legal Sector, • Strong Clerical Skills for managing office tasks and supporting the legal team, • Effective Communication skills, both written and verbal, • Prior experience in a reception or administrative role, • Proficiency in using office software and equipment, • Ability to handle multiple tasks efficiently and professionally, • Attention to detail and strong organizational skills

We are seeking an experienced CAD Manager to provide expert technical drawing and documentation support across a range of building services projects. These may include education, new residential developments, commercial, and healthcare, as well as condition and acquisition surveys. Responsibilities • Lead, manage, and support a CAD team, providing technical guidance and mentoring, • Take ownership of CAD and BIM delivery across multiple building services projects, • Produce and coordinate MEP models and drawings using Revit, • Manage clash detection and resolution using Navisworks, • Ensure effective coordination of models and drawings across multidisciplinary teams, • Develop, implement, and maintain CAD standards, procedures, templates, and governance frameworks, • Plan workloads, manage resources, and oversee project deadlines to ensure timely, high-quality delivery, • Maintain compliance with industry standards, client requirements, and internal quality systems, • Identify inefficiencies and drive improvements in digital workflows, processes, and team capability Experience • Extensive experience in MEP coordination using Revit, supported by a strong project portfolio, • Proficiency in Navisworks for clash detection and model coordination, • Strong technical knowledge of building services (MEP) systems and their integration within buildings, • Proven ability to lead, manage, and motivate a CAD team within an engineering or construction environment, • Advanced proficiency in CAD platforms such as AutoCAD, Revit, Civil 3D, or equivalent, • Excellent understanding of drawing standards, data management, model coordination, and digital workflows, • Strong organisational skills, with the ability to manage multiple projects and competing deadlines, • High attention to detail with strong analytical and problem-solving skills, • Excellent communication and collaboration skills, with confidence working across multidisciplinary teams, • Commitment to quality, accuracy, and continuous improvement

The Senior Electrical Design Engineers role will be to oversee junior staff and undertake engineering designs, provide project management and administration duties and to monitor design team costs taking into account the programme and budget provided for each of the projects. The Senior Electrical Design Engineer will also be responsible for assisting with fee assessments and providing fee bids for projects as directed. Responsibilities • To carry out Electrical design and project management of various types of projects in accordance with the company aims and policies., • To manage design team and provide Electrical engineering support to all Electrical engineers, • Liaise with clients and attend meetings on all aspects of the projects., • Maintain and expand the client base., • Carry out surveys and produce reports., • Carry out quality inspections of projects., • Use CAD systems in line with the company's procedures., • Monitor financial aspects of projects., • Formulate Electrical standards within the organisation., • Mentor and oversee junior staff Requirements • Experience and knowledge of current Building Regulations, specifically energy related controls etc., • Working for a large contractor in a design capacity, • Project management of multi-disciplinary projects, • Producing detailed specifications, • Productions of design calculations both manual and software type, • CAD experience essential, • Carry out tender analysis of returned tender packages, • Production of budget costings for all aspects of services, • Carry out site surveys in various parts of the UK using your own vehicle or public transport., • Management of junior staff., • Direct Client Liaison Knowledge • CIBSE Guides, • IEE Regulations, • CDM Regulations, • Revit / BIM Standards (UK) The role is suited to a candidate who is ambitious, self motivated, a team player and has worked in a smaller Consultancy where design and management of others are required. The ideal candidate will be someone who can produce designs from initial design through to completion, including production of specifications, drawings, schedules and cost estimates using word and excel and also manage Clients and team members.

My client are a rapidly expanding building maintenance company, delivering high-quality services to a wide range of Housing clients across the UK.With a reputation for reliability and professionalism, they are now seeking an experienced.

Bonus + Company Vehicle + Training + Career Progression.My client is a growing environmental services company providing high-quality pest control and prevention solutions.They work with local authorities, housing associations, and private clients to deliver lasting results.Their Proof-IT division fo

Registered Service Manager – Supported Accommodation (Young People) Location: South London Salary: £48,000 - £54,000 Contract: Full-Time, Permanent Our client is seeking an experienced and dynamic Registered Service Manager to oversee their Supported Accommodation services for youn

Pest Control Technician Croydon £30,000 - £35,000 + Bonus + Company Vehicle + Training + Career Progression My client is a growing environmental services company providing high-quality pest control and prevention solutions. As a Proofing Technician, you will locate and seal rodent ent

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer

Commercial Manager East Croydon 4-month Contract - Hybrid £522.95 ARM are delighted to be working with our client to help them recruit a Commercial Manager on a 4 month contract. The Role: • Negotiate, deliver & communicate contract & framework agreements which deliver efficiencies in line with financial reporting and forecasting systems., • Work with users to communicate effective process and with suppliers to communicate business plans., • Improve the efficiency and reduce costs of the procurement process by participating in the re-engineering of business processes / procedures., • Approving and implementing procurement strategies & advice (tendering, evaluation award & contract management) efficiently using preferred technology-based methods., • Be the focal point for key suppliers, categories and markets for the department in areas of strategy and tactics development, dispute resolution, supplier viability and relationship management. Requirements: • Computer literate and experienced in use of standard spreadsheet and Word Processing software packages., • Ability to assimilate quickly new business systems such as SAP or other e-procurement and commercial systems., • Ability to communicate effectively and to influence others both internally and externally up to Managing Director level through presentations, negotiation and written reports., • Experience in contract/purchase order management and administration and proven experience in developing and maintaining supporting office systems., • Experience in preparing, reviewing and agreeing Contract terms and conditions and commercial schedules., • Substantial proven experience in a procurement function involved in high risk, high value, complex works, services and supplies covering a range of commodities. A proven record in establishing contracts of this nature and leading commercial negotiations at a senior level is essential.

Commercial Insurance Claims Handler – (Legal Expenses) Prestigious Global Insurer Croydon JH-3140CH Salary negotiable plus bonus and benefits There is no doubt about it – this is one of the most exciting insurance companies in the world. When many insurers are contracting, this business is enjoying tremendous year on year growth, opening new offices, developing further products, and making an impressive amount of internal promotions as a result! Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. A need has arisen for a Claims Handler to join the BTE (Before The Event) Legal Expenses Claims Team. You will be joining on an 18 month, full time contract, but there is the potential for this position to go permanent after this time. The BTE Claims team deals with assessing and managing indemnity provided to policyholders for the purpose of pursuing/ defending a range of legal actions, including employment, property and contractual disputes. You will provide efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills. Handling claims from start to conclusion, you’ll investigate the validity of a claim and, where a claim is accepted, you’ll maintain a regular review of its validity. This will include negotiating cost funding with solicitors and managing their costs to ensure compliance with policy terms and conditions. You’ll regularly be liaising with solicitors, barristers, accountants, insurance brokers, and directly with policyholders. We will consider candidates from a range of backgrounds. Perhaps you have a Legal qualification (either a Degree or A Level), together with some kind of professional work experience, where you have honed your communication skills and ability to liaise effectively with a wide range of stakeholders. Alternatively, you might be an Insurance Claims Handler with experience of dealing with Liability claims. It is not essential that you have previous experience within the Legal Expenses market as full training will be provided, and you will be assigned a mentor in order to build your knowledge and confidence within this arena. Not only does the company provide crucial financial protection to a diverse range of customers, it also provides its employees with some of the most attractive career development opportunities in the market. Many people who join this company cite, “this is the best place I have ever worked at”. It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from proper careers. The hiring manager cites, “we are extremely passionate about developing our staff, and this role has the genuine potential to progress into a number of different areas across our business.” Our client operates a hybrid-working arrangement, allowing you to work 1 day a week from home, although there is scope to flex on this more on an informal basis. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You’ll be rewarded with a generous basic salary (Negotiable, depending on experience), plus a 5% bonus on completion of your contract, and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

I'm supporting a successful and growing building services consultancy in Croydon that is looking to appoint a Senior Electrical Design Engineer. This position offers the opportunity to lead junior engineers, manage projects, develop client relationships, and take ownership of electrical design deliv

Our client is a leading FM Service Provider with an array of clients across the UK.It is looking for an experienced Contract Manager to head up a hard services contract in Sutton.The contract also has a site in Fulham.As the Contract Manager, you will oversee the maintenance delivered across two com

A leading infrastructure consulting firm in the UK seeks an Associate Ecologist to lead ecological projects.Responsibilities include managing client relationships, mentoring team members, and overseeing project deliverables.Ideal candidates will have experience in ecological services and a solid und

Reporting to the Head of Client Services, the Head of Service Performance Support will ensure Client Services teams can provide best-in-class experiences across India, Ireland and the UK. Head of Service Performance Support, Client Services. Head of Service Performance Support.

My client, a central government department, requires a Lead Interaction Designer who will be responsible for leading a team of Interaction Designers to design services focused on user needs, while working with stakeholders to resource projects and promote a better understanding of design.Working clo

This is an exciting opportunity for an experienced and committed Funeral Arranger to join an independent family business based in our Head Office, in the Croydon area.Make all the practical arrangements for the funeral and ensure client families are aware of the full range of services available to t

A leading financial services provider is seeking a Head of Service Performance Support to enhance client experiences across India, Ireland, and the UK. Strong leadership experience in a contact centre environment is preferred. This role offers a comprehensive benefits package and flexible working ar

A leading building services consultancy in Croydon is seeking a Senior Electrical Design Engineer to oversee electrical designs and lead projects. You will manage junior engineers, conduct site surveys, and maintain client relationships.