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  • Housekeeper
    Housekeeper
    hace 4 días
    £31200 anual
    Jornada completa
    Croydon

    Job Summary We are seeking a dedicated and energetic Domestic Carer/Helper to look after our 90 year old mother at night time. In this vital role, you will assist with daily Care duties, household chores, ensuring a clean, organized, and welcoming environment. Your responsibilities will include ensuring our mother has comfortable nights, preparing meals, maintaining cleanliness, and providing excellent service to support the smooth running of the household. This position offers an opportunity to work in a respectful and supportive environment where your efforts are valued and appreciated. AS OUR MOTHER IS UNABLE TO UNDERSTAND/EXPRESS HERSELF IN ENGLISH, IT IS IMPORTANT THAT YOU ARE A FEMALE CONVERSANT WITH URDU/HINDI & A GOOD KNOWLEDGE OF PUNJABI WILL BE HELPFUL. Responsibilities • Assist and perform general night time carer duties, cleaning duties including sweeping, mopping, dusting, and organizing living spaces to maintain a tidy and hygienic environment, • Prepare and cook nutritious meals according to household preferences and dietary requirements, • Assist with laundry, ironing, and wardrobe organization to keep clothing and linens fresh and well-maintained, • Manage janitorial tasks such as waste disposal, bathroom sanitation, and surface cleaning to uphold high standards of cleanliness, • Provide courteous customer service by attending to household members’ needs promptly and professionally, • Support with grocery shopping, inventory management, and restocking household supplies as needed, • Ensure safety protocols are followed during all cleaning and cooking activities to maintain a secure home environment Qualifications • Proven experience in domestic carer & domestic cleaning work is highly desirable, • Skilled in cooking with knowledge of Indo/Pak cuisines or dietary restrictions preferred, • Strong customer service skills with a friendly and respectful attitude towards household members, • Prior experience in commercial cleaning or hotel environments is a plus, • Ability to work independently with attention to detail and excellent time management skills, • Flexibility to adapt to household routines and specific needs of the family or residents Join us in creating a warm, clean, and welcoming family home environment! We value hardworking individuals who take pride in their work and bring positive energy every day. This is a paid position committed to supporting your professional growth while ensuring your efforts contribute directly to the comfort of our household.

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  • Removal /Delivery Driver
    Removal /Delivery Driver
    hace 14 días
    £13–£15 por hora
    Jornada completa
    London

    We are seeking a reliable and dedicated House removal /Furniture Delivery Driver to join our team. The successful candidate will be responsible for House Removals and Delivering Furniture from warehouse to various locations, ensuring timely and safe delivery. This role requires a strong commitment to customer service and the ability to handle heavy lifting as part of daily operations. Responsibilities • Safely operate a delivery van to transport goods to designated locations., • Load and unload items, ensuring all products are secured for transport., • Communicate effectively with warehouse staff and customers regarding delivery schedules and any potential issues., • Perform routine vehicle inspections and maintenance checks to ensure safety standards are met., • Maintain accurate records of deliveries, including any discrepancies or damages encountered during transit., • Adhere to all traffic laws and company policies while driving., • Assist in the warehouse as needed, including inventory management and organisation of stock. Qualifications • Previous experience as a Furniture Delivery Driver or in a similar role is preferred., • Valid driving licence with a clean driving record; experience with commercial driving is advantageous., • Ability to perform heavy lifting and manual handling tasks safely., • Strong communication skills, both verbal and written, for effective interaction with team members and customers., • Familiarity with local routes and traffic patterns is beneficial., • A proactive attitude towards problem-solving and customer service excellence. Join us in delivering exceptional service while enjoying the dynamic environment of our team! Job Types: Full-time, Part-time, Temporary, Temp to perm, Apprenticeship Application question(s): • Seeking candidates with experience in house removals or furniture delivery?

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  • General Manager
    General Manager
    hace 2 meses
    £40000–£45000 anual
    Jornada completa
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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