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VodafoneThree: Head of Product, Cloud & Security PortfolioLocation: London or Newbury + *HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking Hours: Full time 37. Why VodafoneThreeJoin us and you’ll be at the heart of change. What you’ll doThe Head of Product, Cloud & Sec

VodafoneThree: Head of Product, Cloud & Security PortfolioLocation: London or Newbury + *HybridSalary: Excellent basic salary plus bonus and Vodafone benefitsWorking Hours: Full time 37. Enablement - Evangelise the portfolio, equipping commercial and sales teams with the knowledge and tools to effec

Senior Cyber Security Analyst Hybrid | Full-time Roc Technologies – Transformation Services The Opportunity We’re looking for a Senior Cyber Security Analyst to join Roc Technologies and play a key role in protecting our customers from evolving cyber threats. You’ll work at the heart of our cyber capability—supporting detection, response, and continuous improvement of our services—while helping to shape and develop our cyber offering. What You’ll Be Doing • Analysing security alerts and detections from SOC tools, including SIEM, • Working with automation and playbooks using SOAR tools, • Implementing mitigation and remediation activities following cyber incidents, • Supporting the efficiency and effectiveness of SOC operations, • Contributing to the development of Roc’s cyber products and services, • Delivering cyber advisory support to customers What We’re Looking For Essential Skills & Experience • Strong understanding of advanced cyber security concepts, • Experience working in SOC or cyber advisory environments, • Knowledge of SIEM technologies and security monitoring, • Understanding of malware concepts and cyber risk management, • Ability to communicate complex technical findings to stakeholders Desirable • Scripting experience (Python or PowerShell), • Malware analysis and “Kill Chain” methodologies, • Exposure to penetration testing, packet analysis, or cloud environments, • Relevant certifications (e.g. CompTIA) or a cyber/IT-related degree Key Attributes • Passion for cyber security and continuous learning, • Analytical mindset with strong problem-solving skills, • Calm under pressure and able to respond to incidents effectively, • Strong communication skills across all levels Why Join Roc Technologies? At Roc, we don’t just deliver services—we build strong partnerships with our customers and continuously evolve our capabilities. Exceed Expectations – We go above and beyond to deliver results Connection Matters – Collaboration and support are at our core Always Evolving – We invest in growth, learning, and innovation Apply Now If you’re a cyber security professional looking to step into a senior role where you can make an impact and help shape services, we’d love to hear from you

Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services teamAbout you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworksDesirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualificationPersonal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectivesPlease Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure.Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role

IT Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line with SLAs and aiming for first-contact resolution. This role suits someone who enjoys problem-solving in a fast-paced Managed Services environment and takes pride in delivering a positive customer experience. Working Hours 24x7x365 shift rota: 4 days on / 4 days off / 4 nights on / 4 days off (12-hour shifts) Key Responsibilities • Act as the single point of contact for incidents, requests, and events, • Provide 1st line support via phone and remote tools, • Troubleshoot hardware, software, application, and network issues, • Log, prioritise, update, and escalate tickets in line with SLAs, • Communicate clearly with customers, vendors, and resolver teams, • Monitor alerts, manage events, and maintain documentation Essential Skills & Experience • 1–2 years’ IT support experience (Managed Services preferred), • Windows 7/10/11, Active Directory, Office 365, Exchange, • Basic networking knowledge (e.g. Juniper, Aruba, Fortinet), • Remote support tools, desktop/laptop support, • Strong troubleshooting, communication, and customer service skills Desirable • ITSM tools (e.g. ServiceNow), • Azure experience or certification, • Endpoint security, web filtering, SharePoint, patching, • Virtualisation or networking/cloud certifications Key Attributes • Customer-focused, organised, and proactive, • Strong problem-solving skills, • Able to work independently and under pressure