... complaints * Managing & monitoring the existing teams, ensuring the service level is maintained through effective delivery of a suite of KPI targets * Floor walking to assist the team and ensure they ...
Progress the investigation and resolution of customer complaints. * Management Systems: maintain an effective and efficient management system compliant with PAS99, ISO9001, ISO14001 and BS18001 ...
Resolves customer complaints; managing database records; drafting status reports on customer service issues. * Support to customers, calling us with enquiries and requests about their loan account
Manage customer issues and complaints professionally using problem-solving skills * Use business data to analyze accounts in detail, monitor spend, and identify areas of potential business growth
Position: Store Manager Designate - Kenton, Newcastle Upon Tyne. Salary: £28,548 per annum ... Responding to customer queries and complaints whilst ensuring high levels of customer service
The customers direct point of contact for any issues relating quality and compliance, managing complaints, effectively and preventing reoccurrence. * Ensure production compliance with customer ...
Address and resolve escalated issues and complaints in a timely and efficient manner * Research ... People management and leadership qualities * Experience with management of budgets * Provision of ...
Address & resolve escalated issues & complaints in a timely & efficient manner * Research, monitor ... Portfolio Manager Requirements: * Strong HMO and/or purpose-built student housing sector experience ...
To support the capture of corporate complaints, comments, compliments and suggestions from customers using a Customer Relationship Management system and following the relevant adopted policies and ...
Communicate internal customer issues, devise improvements, and resolve complaints * Dispatch Management: Handle Royal Mail and Courier dispatches, maintaining accurate invoicing records * Resource ...
Ability to handle customer inquiries and complaints with patience and professionalism. * Data Entry: High attention to detail with strong data entry skills. Ability to manage multiple tasks and ...
... complaints by advising all relevant parties on appropriate discussions and actions, and where appropriate acting as an impartial facilitator to support resolution * Manage the company's response to ...
Management of the complaints system and subsequent controls * Co-ordination of quality training across the site About You: As a successful QMS Co-ordinator your key skills will include: * A strong ...
They are at the forefront of innovation in the waste management industry, driving sustainable ... Responding to customer inquiries, concerns, and complaints via phone, email, chat, or in person
Attend regular supervision and annual appraisal meetings with the line manager and participate in ... procedures, complaints procedures, child protection procedures, financial procedures, and ...
... any complaints to ensure appropriate corrective and preventative actions (CAPAs) are taken ... for management to monitor departmental data and identify any performance trends. * Support the ...
Sales Manager Hours: 40 hours 9-5:30pm Job Purpose Summary: To build the relationship with partner ... customer complaints from your own portfolio of properties ensuring a successful outcome; • ...
... within Banking Industry +Complaints handling experience +Book keeping experience would be ... manage their personal lending business. We provide support to... ZIPC1_UKTJ
Efficient handling and resolution of customer complaints and managing expectations of the customer throughout in line with the business expectations: escalating to management level where required