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Trail Shift Required: To ensure the perfect fit, we're conducting trail shifts. If interested, please send your CV along with your availability for the trail shift. • Office based in West London, Chelsea. • Working at home 5 day per week, • 9:00-18:00, Tuesday to Saturday, 1 hour lunch break • Annual holiday -28 days included 8 UK bank holiday**.** A newly formed longevity clinic which provides high-end, bespoke services to prestigious clients’ who are interested in healthy living and slowing down the ageing process. We are looking for a candidate as an Executive Assistant who must be prepared to work in a fast-paced environment and possess the ability to be flexible in many different situations. This candidate will work very closely with Managing Directors to monitor the progress of developments of the clinic and also liaise with our customers to answer their questions and solve any queries. Executive Assistant skills and qualifications • The ability to work under pressure and deadlines • Understanding of project management • Professional and friendly demeanour • Thorough attention to details • Self-motivated but able to work as a team • Strong knowledge of all clerical activities • Excellent communication skills both in writing and speaking • Computer literate • Five Star Customer Service The ideal candidate must be fluent in both English and Spanish, particularly in spoken communication. The ideal candidate would benefit from having experience in sales or real estate. Executive Assistant experience requirements As we are a newly formed business, we will really benefit from a well-experienced candidate who can add value during the developments of the business. Prior to applying, Ideal candidates should have at least two to four years of experience in a similar or related role such as a Personal Assistant, Executive Secretary or Project Management Executive.
Maintain customer experience through team member interaction and store presentation Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings Execution of company merchandising Maintain the sales quota through inside sales at retail store on a daily basis Supervise actions of the retail sales associates within his/her department Prepare cost analysis, quotes and profit calculations Maintain knowledge of new products and research, primarily computer systems Endeavor to meet and exceed team member expectations by providing department and service teamwork Demonstrate teamwork by assisting and cooperating with co-workers as needed
Production Engineer Product development is core to our existence, and we have introduced a significant new product nearly every year since our origins in the early 80's; our Mostrak test system has been through constant cycles of renewal, whilst always retaining compatibility. We operate seamlessly between our Engineering, Manufacture and Test, Customer Support and Technical Sales groups. Our success also lies in investing in and working closely with our external manufacturing base to ensure we are as responsive and nimble as possible whilst drawing on the experience and production efficiency of our family of dedicated CEM partners and OEM manufacturers. Above all, ipTEST is responsive. About this role: The Production Engineer will report directly to the Production Engineering Manager and will be responsible for the implementation of production working instructions, leading productivity improvements, continues improvement, including new product introduction and working on projects, improving quality. Production Engineering defines and works out how the product will be manufactured, serviced, and integrated in a system. This will include design of packaging, ensuring the right quantity of components/products are delivered and aligned to support the speed of the production line. The Production Engineer will review efficiencies and eliminate waste within the manufacturing process to deliver high quality products/components to clearly defined standards. Roles and Responsibilities: - The ability to engage across multiple functions, as a team player. - NPI Engineering and New Product Introduction experience. - Experience in managing multiple parts in-load packages, and ability to project plan. - Good work ethic and a positive attitude. - Excellent verbal and written communication skills and the ability to interact professionally with senior managers, and subject matter experts. - Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements. - Ability to produce high quality and accurate work instructions as well as reviewing relevant documentation. - Knowledge of Drawing packages, BOM’s, Wiring schedules. - Producing operator assembly guides, production aids and jigs. - Confidence to deliver results independently and as part of a team. - Ensure product and process quality meets the required specification. - Lead and support continuous improvement initiatives, problem-solving, and process enhancement efforts. - Investigate production issues, provide technical support, and deliver training to the team where required. - Produce reports and present project progress at meetings. - Product and process quality meets specifications required. - Undertake special projects as required. - Contribute to continuous improvement activities. - Undertake continuous training and development. - Perform root cause analysis and resolve problems. - Ensure all product and system requirements are considered from the initial product conception to the finished result. Qualifications & Educational requirements: - Ability to create Bills of Materials and add new parts using the in-house systems. - Strong knowledge of electromechanical systems and production processes. - Proficiency in problem-solving and continuous improvement methodologies. - Ability to manage multiple tasks and prioritize effectively. - Customer focus - ability to build and develop customer & supplier relationships. - Organisational agility. - Problem solving ability. - Logical thinking. - Effective time management. - Results driven outlook. - Excellent attention to detail, and the ability to follow instruction. - Excels in teamwork and can work confidently as an individual. - Able work under pressure and meet short deadlines. - Able to read engineering drawings and processes. - Previous experience working in a machining and assembly environment. - Good understanding of best practice within a manufacturing environment. - Previous experience in NPI, Process engineering, Projects, and manufacturing. - Excellent communication skills with the ability to interact verbally and in writing with customers, suppliers, colleagues, and external contacts at all levels. - Familiarity with electrical and electronic components and assembly techniques. - Good level of negotiation skills with external suppliers. - Computer literacy. - Strong problem-solving skills and logical approach. - Ability to work in a diverse and dynamic environment. - Team working skills. - Analytical skills What’s in it for you: This is a full-time position with competitive compensation package, excellent benefits including medical, dental and vision insurance, Group income protection and Life Assurance, 4 x base salary. 25 days annual leave, on-site parking. ipTEST has a great company culture and is located in a beautiful research park environment. Our core values are approachability, teamwork and learning. ipTEST provides additional benefits including an Employee Assistance Program, regular social and sports events, an active employee committee and much more.
We are looking for a competent person as a Trainee Recruitment Consultant to assist our clients in finding the best people to staff their business. We are an outsourcing agency who specialises in placing staff for major hotels in London, our offices are based in Edgware Road, London W2. Must Haves: - Good telephone manners - Standard English speaking Roles and Responsibilities: - Assisting with resume screening and initial phone screens - Scheduling interviews and keeping calendars for all hiring teams and candidates - Assisting with interviews at the office Requirements and Skills - Understanding of sourcing and recruiting techniques, (can be trained if needed) - Sales/Customer service skills - Outstanding communication ability - Confident and pleasant personality - Well-organised - Ability to work with targets - Sound judgement - Maintain candidate database including references taken - Must have some basic computer skills - Social Media skill - Able to attend sales meetings with clients, initially you will work as shadows to learn the job. This position may suit a mature person who is determined and ready for a challenge. Working hours 10-6pm or alternative shifts 9-5pm, Monday to Friday. Rate of pay will be discussed at the interview. Experience not essential, some understanding of recruitment aspects would be useful. Please forward your CV, attach a recent photo and cover letter that clearly states your suitability for the role.
The Candidate should Have an excellent telephone manner and customer service skills Be able to take orders, process orders and Invoice Be proactive, with the ability to own and resolve customer queries Ability to work on high pressure environment Be a team player Be fully computer literate – Part Catalogues , Email, Word, Excel Good experience and knowledge of advising and selling Motor Parts A car enthusiast and technically minded From a strong Motor Factor / Automotive Car Parts Sales background essential Job Type: Full-time Pay: From £26,000.00 per year Benefits: Employee discount Schedule: Day shift Holidays No weekends Supplemental pay types: Commission pay Education: GCSE or equivalent (preferred) Licence/Certification: driving license (preferred) Work Location: In person
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Cloud Travel is a leading travel agency specializing in providing leading travel services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring their satisfaction and a memorable experience. opportunities available sponsorship for skilled workers in the UK. Responsibilities Assist clients in selecting and booking their travel arrangements, including flights, accommodations, and transportation. Provide expert advice on destinations, travel itineraries, and attractions to help clients make informed decisions. Handle all customer queries, complaints, and concerns in a timely and professional manner, ensuring customer satisfaction. Stay up-to-date with the latest travel trends, airline regulations, and visa requirements to provide accurate information to clients. Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements for clients. Process bookings and payments accurately and efficiently, adhering to company policies and procedures. Maintain a high level of customer service and build strong relationships with clients to encourage repeat business and referrals. Requirements A minimum of 1 year of experience in the travel industry or a related field. Excellent communication and interpersonal skills. Strong knowledge of various travel destinations, attractions, and travel booking systems. Proven ability to work under pressure and meet tight deadlines. Exceptional problem-solving skills and the ability to handle unexpected situations. Proficiency in using computer systems and travel booking software(Galileo GDS). A high level of attention to detail and accuracy in processing bookings and payments.
Looking for an outgoing sales consultant with experience in Lead Follow up. The role is the following: 1. Lead Follow up via CRM platform. 2. Strong Computer Skills 3. Be able to drive to customers house for site surveys. 4. Be able to overcome price objections 5. Strong phone skills Prefer a sales consultant in the Kent area.
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.
Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.
Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.
Role: An opportunity for an Artworker/Reprographic Technician has arisen to join a small Studio team dedicated to the provision of packaging artwork, repro and plate making. Ideally with excellent Adobe Illustrator skills and an eye for detail. Previous repro experience advantageous, although training will also be provided. Primary responsibilities · Receiving artworks from clients and processing the files in a prescribed manner. · Assessing new artwork against New Product Development (NPD) stage 1 · Courteous, professional and timely communication with clients to maintain or build relationships and manage expectations. · Artwork manipulation to create print ready files including amends as requested by clients. · Accurate proofing to clients with either digital pdf or hard copy proofs output. · Managing customer approvals including audit trail maintained and communication to sales department. · Stepping of artwork files in accordance with print machine, material and specific print requirements · Championing a culture of continuous improvement by effectively identifying areas of improvement and proposing new more effective ways of working. · Prioritise workload relating to business needs and escalating when appropriate. Person specification Skills 1) Excellent attention to detail 2) Excellent working knowledge of Adobe Illustrator and photoshop 3) Ability to work methodically following set processes. 4) Working to a consistently high standard 5) Creative ability to apply client instructions altering designs whilst maintaining their brand and visual appeal. 6) Good working knowledge of computers, including: Apple, PC’s, networks etc. 7) Excellent colour vision for comparing standards 8) Good working knowledge of Microsoft Excel, Word and Outlook 9) Good communication skills, being efficient, professional and courteous between both clients, suppliers and internal departments. 10) Problem solving, finding quick workable solutions to new requirements. 11) Working under pressure to tight deadlines whilst maintaining quality of work. 12) Prioritisation of multiple tasks and requests from both clients and others.
WANTED REMOTE SALES. Cold Callers SalesTo Call USA Businesses 🇺🇸 Only But can do this from anywhere in the world. Flexible work remotely from the comfort of your home; you just need a laptop, desktop, good working headphones, and a microphone set. You'll be calling various businesses. Earn Per Qualified Lead From........ $175 $225 $325 $350 $375 $400 Yes you can make all above commission qualified lead in one hour one day It's possible right mindset great communications skills to close leads. Plus more for special, exclusive calls. Suited For: Serious, hungry, polite, and ready to go hard go getter experience is a bonus, but training will be provided. You must have a strong work ethic; you graduated from high school at the minimum, but ideally, you graduated college as well. You need to communicate professionally and effectively on the phone. (No Slang) Previous experience in sales, appointment setting, sales development, inside sales, and telemarketing are good fits. You have access to a laptop or desktop computer and a decent internet connection. You are technologically literate and understand how to navigate a web browser and follow instructions. Please DM for sign up information Regards Howard.
NO AGENCIES PLEASE Location: Ockley, Dorking RH5 5RR Monday – Friday - 8 am – 5 pm SIAN Wholesale Ltd is one of the fastest growing distributors of FMCG (fast-moving consumer goods) within the UK and now require an Accounts Assistant to join our existing finance team. We believe we have enjoyed success as a company due to our strong team ethic and flexible approach to our customers and employee’s needs. We are proud to have been recognised by a number of leading UK Organisations, awarding us for our success, growth and management. We are looking to recruit an office-based Accounts Assistant to join our existing finance team, 2 days per week remote working will be granted after completing a successful probation period. We would expect the successful candidate to be computer literate, have an aptitude for accounts and have the right attitude towards learning and developing. The Role: To actively support the finance team with all day-to-day accounting processes within this division. Duties will include: - Reviewing and processing client invoices, receipts and purchase invoices - Reconciling supplier statements and multi-currency bank accounts - Credit Control & Issuing Customer Statements - Handling queries and discrepancies - Customer Due Diligence and Account Checks - Purchase Ledger Entry – Overheads, Freight and Stock - Discrepancy Follow Up - Processing portal online payments - Duties may include: - Cashflow Support - Booking of foreign currency contracts and maintaining - Invoice Finance Reconciliation and Management - Sales profitability analysis and cost application - Support with month End Preparations The successful candidate will: - Have the ability to prioritse and work under pressure. - Have strong excel skills, attention to detail and can analyse data. - Be adaptable and willing to learn, reliable and an excellent communicator. - Due to office location, the candidate must be able to drive to work. Desired requirements: - A positive attitude and flexible approach to the role would be advantageous. - An understanding of stock movement, valuation and costings would be an advantage. - MS Dynamics 365 experience would be a benefit but not essential as training will be given. Benefits: - 24 days holiday excluding bank holiday - Days off between the Christmas and New Year period - Employee Assistance Program which provides mental health, legal and financial advice - Private medical insurance - 2 days per week Hybrid working - Great Parental leave package - Free soft drinks including fizzy drinks - TasteCard - Cycle 2 Work - Car Maintenance Scheme
Responsibilities: Assist in achieving sales targets and promoting products. Provide excellent customer service and handle inquiries. Manage inventory and coordinate with suppliers. Train and support sales staff. Oversee store operations, including technical support and repair services. Analyze sales data and propose strategies for growth. Collaborate with the team to implement marketing initiatives. Qualifications: Previous retail management experience preferred. Strong sales and customer service skills. Knowledge of mobile devices and laptops. Proficiency in inventory management and basic computer applications. Flexible availability, including weekends and holidays. Bachelor Degree Preferred.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
Independent carpet & flooring retailer based in Northwood middlesex are looking for sales/Estimator to help with Sales and the day to day running of the Store. Will be working within a small friendly team must have previous flooring experience. Basic computer skills and good telephone manner essential. Van will be provided for use, but must have clean licence. Five day week including Saturdays. £25,000 to £30,000 dependent on experience. Apply with C.V. Job description We are seeking an enthusiastic, proactive and committed Flooring Sales Estimator who is passionate about customer experience. This a full time, with numerous modes of communication, such as face to face, inbound / outbound email and phone. This is a great opportunity for someone looking to work in a fast-paced, customer facing environment. Role & Responsibilities: Resolve customer queries, via email and phone, in a helpful, and professional manner. Be a product expert in all carpet, vinyl and luxury vinyl tile ranges. Visit customer homes in a timely manner, measure their area and discuss with customer needs and advise on perfect flooring for them. Build strong relationships with all customers, suppliers, fitting team and sales team. Provide appropriate solutions for closing off sales, chasing quotes, and helping in store with day to day running of the business. What we're looking for: Experience in a Showroom Sales. Passionate about customer service and providing an exceptional experience. A team player with a great work ethic and a customer-centric mindset. Friendly, clear and engaging communication, both written and spoken. Outstanding time management skills, with the ability to prioritize tasks to ensure you meet your goals and deadlines. A Sales Professional, motivated and Hungry to close deals and earn great Commission! Clean Driving License as Van will be provided to do site visits. Job Type: Full-time Salary: £25,000.00-£30,000.00 per year Benefits: Company car Employee discount On-site parking Work Location: On the road
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
Temp Field Sales Executive/Account Manager B2B 2 Positions Available Location: Field Based Role Industry: World/Ethnic Food Brand Salary: £12 - £15 Per Hour PLUS 20% BONUS Hours: Flexitime/Weekly Contract/Field Based Interested in nurturing connections and boosting sales? Do you thrive in a dynamic, fast-paced environment? We're looking for an enthusiastic Field Sales Executive to become part of our team. What We Offer You: • Immediate responsibilities from day one, with full-time sales management of your own territory. • A fixed pay PLUS 20% Bonus when targets are met • We're looking for experienced professionals who can hit the ground running from day one. Therefore, training is not provided, but continuous basic coaching and mentoring is provided, to help you understand the target market, and the products we offer. • A dynamic and respectful work environment where every individual is valued. The Role: In the capacity of a Field Sales Executive, you hold a crucial role in propelling sales and broadening our market footprint. Key responsibilities include: • Engaging in negotiations with major retail, distributors and wholesale clients to optimise shelf allocation and enhance visibility. • Organising and spearheading sampling sessions at various events and customer stores to engage with customers. • Attaining mastery of your designated territory to pinpoint prime market avenues and avenues for expansion. • Cultivating and overseeing relationships with clients and field sales units to optimise outreach. • Delivering compelling and effective training to trade partners as an expert in the industry. We are looking for someone who is: • Able to drive excitement, manage themselves effectively, and build strong relationships across diverse channels. • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales or telesales • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Strong communications skills, both written and oral • Holder of a valid UK driver's license is preferred but not essential • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian / German. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • Create your own sales opportunities through door to door sales and scheduled store visits • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary • Sell our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting and store visits as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 2-6 stores visits or contacts per day, with 1-3 quality new orders and accounts opened per day This is a contract, and may be renewed weekly. You will be working a minimum 16hrs per week. 4 days per week (4 hrs per day). Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital telephone and switchboard. All candidates start with a remote 2-hour training trial, min. Benefits: Flexitime (to be arranged) Field Based Role If the role of Field Sales Executive/Account Manager sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include your CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.
Telesales Executives B2B (Remote) Weekly Contract 3 Positions Available Location: Remote Industry: World/Ethnic Food Brand Salary: £11 Per Hour Hours: Flexitime/Weekly Contract/Work from home We are looking for someone who is: • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales/telesales • Down-to-earth; our customers want to buy from a company they can trust. Understandably, they don’t want to hear corporate jargon • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Consultative sales approach with good negotiating skills • At ease talking to new people • Strong communications skills, both written and oral • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary. • Selling our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad. • Creating your own sales opportunities • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting for Territory Managers or opening new accounts as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 4-5 calls per hour, with 3-6 quality calls per day This is a contract, and may be renewed weekly. You will be working a minimum 10hrs per week. 5 days per week (2 hrs per day). Most of your time will be spent prospecting new clients in order sell our unique luxury/gourmet world/ethnic foods to them. Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital (online) telephone and switchboard. All candidates start with a 2-hour training trial. Benefits: - Flexitime (to be arranged) - Work from home If the role of Remote Telesales Executive sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include a CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.
The Opportunity: Our company develops Award Winning courses and seminars in the Education & Leadership Development Industries. Currently servicing customers in over 130 countries worldwide and expanding rapidly in Australia. An opportunity within our company has opened for passionate leaders who are driven to make a change in their lives, this opportunity enables you the flexibility to work remotely to your own schedule allowing the ultimate work/ life balance. Who we’re looking for? To be successful in this opportunity, you will be an innovative thinker with a positive mindset and ‘can do’ attitude. Self motivated & able to work autonomously Ability to think outside the box Professional communication skills General computer skills or willingness to learn Self disciplined with a positive attitude Able to commit at least 15hrs per week to developing your new venture Daily activities include: Participating in training calls Implementing new marketing strategies Placing digital advertisements Conducting market research Continued personal & professional growth Conducting brief phone calls What’s on offer: Ability to choose your own hours, part-time or full-time Uncapped earning potential No territories, freedom to expand globally Remote working online from anywhere, anytime of day Ongoing training No cold calling or hard selling No selling to family and friends No stocking product This is an independent contractor position; all compensation is from the profit of sales. Apply today for more detailed information about this opportunity.
Be part of a positive influential group of leaders breaking barriers and creating freedom in their lives. An exciting opportunity to take charge of your career and make a difference! Our Company: We are a fast growing Personal Development company that develops Award Winning seminars and live events. Our mission is to not only transform the lives of others but transform the Coaching and Leadership industry. Our company is achieving rapid global growth and currently expanding throughout United Kingdom. We are looking for passionate, driven, entrepreneurial leaders ready to make a change and create freedom in their lives and the lives of others through promotion of our products. While you will benefit from prior Sales and Marketing experience, it is not essential. Many successful people within our company have come from different professional backgrounds. Tasks include: Participating in daily training calls Implementing new marketing strategies Placing digital advertisements Conducting market research Continued personal & professional growth Conducting brief phone interviews To be considered for the role, you’ll be: Self motivated & able to work autonomously An Innovative problem solver A Professional communicator In possession of general computer skills or a willingness to learn Self disciplined with a positive attitude Able to commit at least 15hrs per week to developing your new venture This is an independent contractor position; all compensation is from the profit of sales. Full ongoing training and support provided to qualified candidates. Must be proficient in English.