Contact centre jobs in Swansea - Page 2Create job alerts

As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communicat

The Contact Centre Team Manager plays a vital role in delivering Kinly’s mission by leading a high‑performing sales team.

Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leave: Equalized

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. Access to our Fittle‑perks reward platform, offering major retailer discounts and an online Wellbeing Centre. As part of the J

Conduct regular quality assessments on inbound calls using agreed scorecards, ensuring objective, evidence-based scoring and accurate documentation in EvaluAgent.Provide timely, constructive face‑to‑face feedback, clearly explaining strengths, development areas, and quality standards.Deliver 1:1

Details of how to apply and contact details can be found on the. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. If, for example, due to a disability, you are unable to complete the on-line appli

If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub.

Details of how to apply and contact details can be found on the. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. If, for example, due to a disability, you are unable to complete the on-line appli

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium

Details of how to apply and contact details can be found on the. If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link. If, for example, due to a disability, you are unable to complete the on-line appli

Up to £65,000 dependent on experience.Join BAE Systems and youll be part of something bigger.As a valued member of our global colleague network, youll bring your unique skills and perspectives to help pioneer progress and protect what matters most.Youll be trusted to play your part in delivering th

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. Details of how to apply and contact details can be found on the. If you have any difficulties creating an account

The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives.Based in St Asaph, you will play a key part in ensuring a seamless shopping experience for all customers.This opportunity is with a fan

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above. Details of how to apply and contact details can be found on the. If you have any difficulties creating an account

Provide advice and manage caller expectations, ensuring first contact resolution.

Barista Maestro (Team Leader) Llanelli Trostre DT.At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More perks:

Provide advice and manage caller expectations, ensuring first contact resolution.

As a Team Leader you will be the strong right arm to your store manager and empowered to run the unit like it’s yours.The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst deliv

We are seeking an experienced Work Based Learning Practitioner to fulfil the role of Programme & Qualifications Lead to oversee the delivery and administration of bespoke and non-apprenticeship funded programmes and qualifications.The role is responsible for managing and supporting a team of Pro

Pay: £24,980 per annum (5% incentive bonuses available).Hours of Work: Monday – Friday, 9am – 5pm initially.Once trained, shifts rotate between 8:30am – 4:30pm and 9:30am – 5:30pm (37.Benefits: 5% incentive bonuses, 22 days holiday plus bank holidays (increasing with service up to 26 days),

Team Leader experience in a Warehousing or Distribution Centre environment, ideally with Paper Reel storage.

No call centre agent experience required.

Deliver person-centred support in line with individual support plansAssist with daily living skills and personal care where requiredPromote independence, dignity, and wellbeingSupport activities, appointments, and community accessMaintain accurate records and work effectively as part of a teamWork a

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. The service promotes independence, choice, and wellbeing through tailored, pe

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. At first point of contact, provide outstanding customer service and help the

Sales Assistant - Speke, Liverpool (L25 7TJ) - Pipe and Climate Centre. We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

Start your future with EE – Where your voice could be the start of something big.A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship.An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).Huge discounts off othe

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team

Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme.Online GP: Access to a private GP 24/7 for you and your immediate family.Paid Carer’s Leave: Market-leading carers leav

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. At first point of contact, provide outstanding customer service and help the

Shift Pattern - 20 hours Part Time Evenings.If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a

Salary: £26,695 Bonus Excellent Benefits Sales Assistant - Andover ( SP10 3LF) - Plumb Centre So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better.Join o

Job Advert We are looking for Support Workers to join our Services based in Central Llanelli, Kidwelly and Llangennech on a Full time or Part time basis.This role requires you to be a driver and hold a full UK driving licence.As a Support Worker, you'll have the opportunity to make a real differen

Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme .Online GP: Access to a private GP 24/7 for you and your immediate family .Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off .Family Leave: Equalised�

Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies. Our client offers job satisfaction, long term prospects, good pay and conditions, a pension, a range of share schemes, good traini

SUPPORTED LIVING SERVICES - LEARNING DISABILITIES Who are we ? Hilton Care provides high quality person-centred support to adults with learning disabilities, some of whom may have associated disabilities such as physical disabilities, sensory impairment, and mental health needs. Are You ? Passionate

As a Peer Support Worker you will: Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists You will help co-facilitate our online Peer Support Group Meet client need and work within this personalised approach Work with

Care Worker - Community Based Care Worker pay rate: £13.Location: Neath Port Talbot - Port Talbot Town, Baglan, Cwmafan, Neath Town, Afan Valley, Glynneath, Pontardawe.You do not travel far between villages - we group all our calls together! Hours 7am-3pm and/or 3pm-11pm Candidates must have lon

Langley is excited to offer a fantastic opportunity for a Night Support Worker to join our warm, supportive, and dedicated team in Wakefield.This Permanent role offers 25 hours per week , providing you with the chance to make a meaningful difference in the lives of those we support.The successful ca

Job Description Closing date: 15-05-2026 Customer Team Leader Location: 16/18 Afton Road , Llangennech, SA14 8TS Pay: £14.Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the w

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.Full-time & Part-time positions available.Up to 33 days holiday per year.Paid induction and comprehensive training (including complex care).Ongoing supervision and develo

Were recruiting two confident and proactive individuals to join our Sales team, as we focus on growing audiences and strengthening relationships across our venues.In this role, youll focus on growing group bookings, building relationships, and supporting audiences to engage with a wide and varied pr

Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery.This Complaints Team Leader position offers the opportunity to lead on complex cases, support a high-performing team, and drive meaningful improvements across housing se