Facilities Monitoring Officer
10 hours ago
Southampton
Job summaryNHS Band 4 Salary: 28,392 - 31,157 per annumHours per Week: full time 37.5Contract Type: PermanentWe are seeking a proactive and detail-focused Facilities Monitoring Officer to support the delivery and assurance of Soft Facilities Management (FM) services across our sites.This is a key role within our Estates and Facilities team, ensuring that services such as cleaning, catering, waste, security and portering meet contractual standards and contribute to a safe, high-quality environment for patients, staff and visitors.Main duties of the jobKey duties include:Monitoring performance against service specifications and contractual standardsUndertaking audits, inspections and investigations across multiple service areasAnalysing performance data and preparing reports for Trust stakeholdersSupporting contract management activities, including variations and service improvementContributing to environmental and sustainability initiativesWorking collaboratively with contractors and internal teams to drive continuous improvementAbout usWorking as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.DetailsDate posted19 June 2026Pay schemeAgenda for changeBandBand 4Salary 28,392 to 31,157 a year ContractPermanentWorking pattern Full-time Reference numberREF2401EJob locationsQueen Alexandra HospitalSouthwick Hill RoadPortsmouthHampshirePO6 3LYUnited KingdomJob descriptionJob responsibilitiesYou will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth.The role is site-based but part of a wider corporate service supporting both Trusts, with some travel between sites.We are looking for someone who:Has strong attention to detail and analytical skillsCan organise and prioritise a varied workloadCommunicates clearly and confidently with a range of stakeholdersIs comfortable working with data and producing reportsHas a proactive approach to problem solving and service improvementExperience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn.Working in the NHS offers the opportunity to make a real difference every day. In this role, you will:Contribute directly to improving the patient environment and experienceWork within a supportive, collaborative Estates & Facilities teamGain exposure to a wide range of FM services and contract managementBe part of an organisation committed to quality, sustainability and continuous improvementPlease refer to enclosed full job description for further details. Job description Job responsibilitiesYou will be responsible for monitoring service performance and compliance across a wide range of facilities services delivered under the Private Finance Initiative (PFI) contract at Queen Alexandra Hospital, Portsmouth.The role is site-based but part of a wider corporate service supporting both Trusts, with some travel between sites.We are looking for someone who:Has strong attention to detail and analytical skillsCan organise and prioritise a varied workloadCommunicates clearly and confidently with a range of stakeholdersIs comfortable working with data and producing reportsHas a proactive approach to problem solving and service improvementExperience in facilities management, healthcare or auditing would be advantageous, but we are equally interested in individuals with transferable skills and a willingness to learn.Working in the NHS offers the opportunity to make a real difference every day. In this role, you will:Contribute directly to improving the patient environment and experienceWork within a supportive, collaborative Estates & Facilities teamGain exposure to a wide range of FM services and contract managementBe part of an organisation committed to quality, sustainability and continuous improvementPlease refer to enclosed full job description for further details.Person Specification Experience EssentialExperience within the health service, or related area for a minimum of 1 year.Experience of carrying out quality assurance audits in a Hospital FM setting.In-depth working experience of FM services in the hospital setting.Experience of carrying out audits against standardized documentation. Skills and Knowledge EssentialAbility to gather data, compile information, and prepare reports.Skill in organizing resources and establishing priorities.Skill in the use of computers, preferably in a PC, Windows-based operating environment.Ability to design and implement systems necessary to collect, maintain and analyse data.Ability to communicate effectively, both orally and in writing.Ability to develop, plan, and implement short- and long-range goalsAbility to develop and maintain record keeping systems and procedures.Knowledge of Facilities Management services.Presentation skills. Qualifications EssentialGood general education (GCSEs or equivalent, including English and Maths).Evidence of relevant training or experience in FM, auditing, compliance, or data analysis.DesirableQualification or training in Facilities Management, Environmental Management, or related field.Background in healthcare, estates, or contract monitoring environments. Person Specification Experience EssentialExperience within the health service, or related area for a minimum of 1 year.Experience of carrying out quality assurance audits in a Hospital FM setting.In-depth working experience of FM services in the hospital setting.Experience of carrying out audits against standardized documentation. Skills and Knowledge EssentialAbility to gather data, compile information, and prepare reports.Skill in organizing resources and establishing priorities.Skill in the use of computers, preferably in a PC, Windows-based operating environment.Ability to design and implement systems necessary to collect, maintain and analyse data.Ability to communicate effectively, both orally and in writing.Ability to develop, plan, and implement short- and long-range goalsAbility to develop and maintain record keeping systems and procedures.Knowledge of Facilities Management services.Presentation skills. Qualifications EssentialGood general education (GCSEs or equivalent, including English and Maths).Evidence of relevant training or experience in FM, auditing, compliance, or data analysis.DesirableQualification or training in Facilities Management, Environmental Management, or related field.Background in healthcare, estates, or contract monitoring environments.Employer detailsEmployer namePortsmouth Hospitals University NHS TrustAddressQueen Alexandra HospitalSouthwick Hill RoadPortsmouthHampshirePO6 3LYUnited KingdomEmployer's websiteEmployer detailsEmployer namePortsmouth Hospitals University NHS TrustAddressQueen Alexandra HospitalSouthwick Hill RoadPortsmouthHampshirePO6 3LYUnited KingdomEmployer's website