Offres courier services à Royaume-Uni

Ensure an exceptional customer experience and strong commercial performance of our global online channels, working closely with our warehouses, couriers, and internal teams, including Ecommerce, Customer Service, Marketing, Merchandising and Central Operations. • Analyse online operational performance, identify issues, and drive timely resolution with warehouses, couriers, and internal teams., • Create and maintain reporting to track outbound SLAs, backlogs, cancellations, shortages, damages, returns and RMA reconciliation delays, and proactively work with warehouses and internal teams to address root causes., • Manage two direct reports responsible for online operations administration, including fraud prevention, RMA reconciliation, and Customer Service troubleshooting., • Partner with the Central Operations team to highlight short-term changes in outbound forecasting, capacity constraints, system errors, and backlogs., • Work closely with 3PLs (US, UK and EU), Inventory Control and Central Operations to reduce inventory discrepancies and shortages., • Collaborate with the Merchandising team to monitor inbound shipments and update Marketing and Ecommerce teams to support new collection launches and back-in-stock communication. Flag container priorities with Central Operations, • Oversee the 3PL packing process, including personalised paperwork production, and conduct regular warehouse visits to ensure packing guides and quality standards are consistently met., • Support the Head of Ecommerce with costing initiatives, such as assessing variable delivery charges based on order value thresholds., • Own courier selection for domestic and international services, managing SLAs and leading cost negotiations., • Lead key online operations projects, including DDP international delivery (pre-paid duties and taxes with local couriers) and online delivery/returns to retail stores., • Attend tradeshows and assess competitor delivery offerings to inform customer experience improvements.

We are looking for a Logistics Manager responsible for ensuring the efficient, compliant movement of all materials and goods across an Engineering & Manufacturing company based in Sunbury On Thames. The role requires strong knowledge of traceability, export controls and industry standards. You will lead a team of Material Controllers and work closely with carriers, freight providers and internal departments to manage all inbound and outbound logistics. Key Responsibilities • Lead, coach and manage the Logistics team, ensuring workloads are allocated effectively., • Oversee Goods In, Stores and Dispatch to ensure accurate and timely processing., • Coordinate domestic and international shipments with couriers and freight partners, ensuring full compliance with aerospace/defence regulations., • Maintain smooth material flow to support production and customer delivery schedules., • Ensure full materials traceability in line with aerospace standards and internal quality procedures., • Ensure quality checks are completed for all incoming goods and NCR processes are followed correctly., • Monitor and report on key logistics KPIs including receipts, dispatches, shortages and cycle counts., • Drive continuous improvement initiatives, identifying bottlenecks and implementing solutions., • Maintain compliance with the Business Management System (BMS) and all export/import requirements., • Support inventory accuracy, stock reduction and excess/obsolete (E&O) management., • Work with Purchasing, Customer Services and Production to resolve material issues and improve service levels. Qualifications & Experience • Proven background in logistics management, within Engineering & Manufacturing., • Strong leadership and team management capabilities., • Experience using MRP/ERP systems., • Knowledge of export controls, customs procedures and courier/freight operations.

Multi Drop Delivery Associates for courier services in the LONDON area.

This position supports a global legal practice by handling the day-to-day coordination of trade mark matters. The role involves preparing written communications, keeping internal systems up to date, and ensuring all formalities connected to trade mark filings and maintenance run smoothly. Key Responsibilities Document & File Management • Draft, edit, and circulate letters, emails, and other written content, ensuring all materials are stored correctly in the firm’s document system., • Set up and maintain files in the firm’s IP management software (Inprotech/Go Digital), including opening new matters, closing old ones, and adjusting deadlines., • Manage the filing process for trade mark applications, handle follow-up steps after submission, track work in progress, and prepare billing information., • Gather the documents needed to assemble filings for UK, EU, international and foreign national trade mark applications or disputes — including arranging signatures, powers of attorney, and any required legalisation., • Digitise, distribute, and send documents via email, post, or courier as needed., • Prepare portfolio summaries and reports for clients., • Communicate with the relevant intellectual property offices to follow up on cases or clarify requirements. Case Support & Portfolio Maintenance • Keep the firm’s database updated with changes such as deadline extensions, updated client details, ownership changes, or abandonment instructions from attorneys., • Handle portfolio recordals (assignments, name changes, seniority claims, renewals), including online filings and preparing basic supporting documents., • Process registration certificates, publication notices, and related communications while liaising with partners, attorneys, clients, overseas associates, and IP authorities., • Oversee renewal tasks, including completing or coordinating any required proof-of-use documentation. Skills & Background Essential Experience • Administrative experience within a legal or other professional services environment., • Previous exposure to intellectual property work, ideally trade marks., • Confident IT user with solid knowledge of Microsoft Office and Outlook., • Self-driven, with a habit of taking initiative., • Careful, thorough, and accurate in approach., • Strong organisational skills and the ability to prioritise effectively., • Comfortable working alone or collaborating within a team., • Able to stay focused and productive under time pressure.

About Online Filings Our mission is to empower entrepreneurs to realise their dreams, giving them more time to focus on what truly matters. Our platform simplifies all administrative tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customer service, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. Role Overview As PA to the CEO and Office Administrator, you will be a key point of coordination for the CEO and the registered office service, ensuring smooth day‑to‑day operations, accurate handling of confidential mail, and an efficient office environment. You will combine executive support (calendar, communication, logistics) with hands‑on responsibility for mailroom workflows, invoice management and office administration. Key Responsibilities Executive & Personal Assistance • Manage the CEO’s calendar, meetings and travel, ensuring effective use of time across time zones., • Support inbox and communication management by prioritising messages and following up on agreed actions., • Prepare and maintain documents, presentations and reports required for internal and external meetings., • Organize internal events, offsites, and leadership meetings, including agendas, notes, and action tracking. Mailroom & Document Management • Receive, sort and collate all incoming mail and courier deliveries into bundles for scanning or delivery to agreed drop‑off points, in line with service levels., • Open, validate and batch confidential documents; log and record all mail transactions in the relevant spreadsheets or systems., • Prepare, name and scan mail into the document management system or shared drive; ensure accurate archiving of scanned items and coordinate off‑site storage., • Process outgoing mail, including printing, packaging and arranging postage or courier, ensuring high‑priority items are handled in line with their urgency., • Shred confidential documents securely and resolve issues with both hard‑copy and electronic postal scanning systems, redirecting inaccurately addressed mail where required. Office Administration & Invoice Management • Act as first point of contact in the office for deliveries and visitors; book and track deliveries as needed., • Support with office and operations tasks, including procurement, vendor coordination, subscriptions and tools access., • Liaise with the Customer Experience team regarding any issues or queries related to mail received for clients., • Maintain office supplies, equipment and a tidy, secure office environment suitable for handling confidential information., • Accurately complete daily paperwork and routine reports related to mail, scanning and office operations., • Support basic finance administration, including collecting and checking supplier invoices, coding and submitting them for approval and payment, and maintaining up‑to‑date invoice records. People & Process • Support with team onboarding and offboarding, as required., • Identify opportunities to improve processes and documentation to increase efficiency and accuracy in mail, invoice and office operations. Qualifications and Key Skills • Proven experience as a Personal Assistant, Executive Assistant, Office Administrator, or similar role, ideally in a tech, SaaS or professional services environment., • Minimum of 3 years’ experience in a PA/EA, office administration or similar role., • Strong organisational skills and high attention to detail, particularly with confidential documents and data entry., • Excellent written and verbal communication skills in English; additional languages, namely Portuguese, are a strong plus., • High proficiency in Excel, Word, PowerPoint and their G‑Suite (Google Workspace) equivalents., • Confident user of office software and document management systems; experience with basic invoice or finance tools is an advantage., • Ability to handle sensitive information with discretion and maintain strict confidentiality., • Comfortable working in an office‑based or hybrid environment with time‑sensitive workloads and clear service level expectations. Benefits and Perks Our comprehensive offering is designed around flexibility, well-being, and continuous growth, ensuring that you have the support and resources to excel both professionally and personally. • Competitive Salary: £30,000 to £32,000 per year, with the opportunity for salary reviews and increases (based on performance)., • Generous Holiday Allowance: 25 days holiday plus bank holidays., • Health insurance: private health insurance including regular health screenings and consultations, dental care, and vision tests., • Lifestyle Benefits: benefit from up to 50% discounts at selected gyms and exclusive lifestyle accessory offers and rewards to support your physical health and well-being., • Mental Health Support: access to up to 8 free Cognitive Behavioural Therapy (CBT) sessions and annual subscriptions to mindfulness apps like Headspace., • Retirement: We contribute 3% to your pension, for every 5% you contribute., • Training: 10% of your time is dedicated towards learning., • Powerful computer to work from your home., • Cycle to work scheme., • Flexible Working Options: hybrid setting (3 days in the office from the creative studio, in the heart of London). Online Filings is an equal opportunity employer. We celebrate diversity and are committed to equal employment and creating an inclusive environment for all employees, irrespective of race, gender, sex, religion, nationality, age or disability.

We are working exclusively with a global company who are seeking a Building Manager to join their Facilities Management team on a 6 month FTC (maternity cover) basis. This position will be responsible for managing their HQ in Central London and will report into the Senior Facilities Manager. Key Building Manager responsibilities include: • Oversee the post room staff to provide all post services to the building, ensuring all post and courier services are reviewed on cost and service levels., • Oversee the reception team, proving warm, welcoming and efficient guest services., • Ensure the post room and reception services are operating efficiently., • Manage the Facilities Mailbox and provide effective and efficient responses to the helpdesk requests., • Support the Senior Facilities Manager with ensuring the building meets H&S requirements, including risk assessment, permits, procedures and training., • Act as incident Control Manager for the building, supported by the Incident Management Team., • Oversee facilities service providers (e.g. cleaning, landscaping, pest control, couriers and postal services), ensuring they meet SLAs and budget., • Maintaining records and compliance., • Undertake performance reviews and development of the team., • Develop and maintain strong relationships with the business and sub-tenants., • Manage energy platform and ensure energy optimisation across the building. Building Manager requirements: • Experience working in a similar Building/Facilities Management role., • IWFM, IOSH or equivalent qualifications., • Project Management experience would be advantageous., • Excellent people management and communication skills., • Strong customer service skills., • Financially and commercially aware. This is a fantastic opportunity to work for people-centric and highly creative environment, where you will need to act as an approachable ambassador for the building. Salary up to £50,000 per annum plus benefits package. Office based in Central London – full time in the office If this opportunity is of interest and you have the experience required, please apply online with your updated CV.

A rapidly growing international firm is seeking an energetic and highly organised Office Manager to support its London office. This is a fantastic opportunity for someone who thrives in a fast-paced, corporate environment and enjoys being the go‑to person who keeps everything running smoothly. In this role, you will be the first point of contact for internal and external visitors, working closely with senior leadership and HR to ensure the office operates at the highest standard. We’re looking for a proactive team player who is polished, reliable, and adaptable. This is a full-time, on-site position (5 days per week) to ensure seamless daily operations. Key Responsibilities • Welcome and host internal and external visitors, including preparing passes and coordinating with reception, • Manage travel bookings and itineraries, • Handle incoming calls, emails, and general communication, • Oversee incoming and outgoing mail and courier services, • Act as the main contact for suppliers, including courier partners, • Organise and coordinate office events, training sessions, and meetings, • Support the management team and wider office with ad‑hoc tasks and projects, • Maintain office supply inventory and place orders as needed, • Manage meeting room bookings and ensure all shared spaces remain tidy and presentable, • Serve as the primary liaison with the landlord, addressing facilities and office-related matters, • Ensure the smooth day‑to‑day running of the office, resolving issues promptly and efficiently Skills & Experience • Previous experience in a client-facing role within an international corporate environment (finance or consulting), • Degree educated, • Strong communication skills and fluency in English (written and spoken), • Proficiency with Microsoft Office applications, • A proactive, organised, and service-oriented mindset