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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Digital Product Manager Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a lead member within our Digital Product team, you will play a strategic role in the discovery and definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do • Go deep on complex initiatives, leading the discovery and definition of new digital products that help shape strategy and deliver key business outcomes, • Lead collaboration across engineering, design and delivery teams, setting the direction they align to and bringing the momentum needed to deliver it, • Be interested and passionate about how consumer credit works so that you can disrupt it from the inside out, • Partner closely with engineering teams to challenge, inform and champion technological choices that enable both near-term value delivery and long-term modernisation, • Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products, • Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer outcomes, • Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication What you’ll bring • Proven experience working within a regulated industry, with in-market results, • Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution, • Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking and align cross-functional teams around a shared vision, • Highly adept at distilling complex inputs across customer, business, data and technology domains into clear, commercially backed recommendations you can confidently pitch to senior stakeholders, • Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering, displaying comfort with architectural and technology trade-offs, • Hands-on experience leading cross-functional teams in agile, test-and-learn product environments Where and how you'll work This is a permanent position based in our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Manager - Digital Product Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. About the Role As a Senior Manager in our Product team, you will lead the strategic vision, discovery, and execution of innovative digital products that drive core business growth and deliver distinct market positioning. Operating within a highly regulated consumer credit environment, you will bridge high-level commercial orientation with technical depth to navigate complex trade-offs, optimise resource allocation, and foster platform capabilities. You will inspire cross-functional teams, partner closely with engineering, and foster junior talent across our product organisation. What You’ll Do Strategic Vision & Execution Autonomously lead the discovery, definition, and route to market of innovative digital products and feature sets that drive key business outcomes. Develop 18 month + product visions to senior stakeholders and multidisciplinary delivery teams. Drive market positioning to maintain product relevance and a distinct advantage. Navigate trade-offs across the product portfolio to optimise resource allocation and market impact. Move seamlessly between high-level strategic orientation and technical details to make sound trade-off decisions in delivery and resourcing. Capability Building & Tech Pioneer Champion resilient, extensible, and reusable platform capabilities (APIs, Cloud infrastructure, and modern data architectures) that ensure scalability and a competitive advantage. Partner closely with engineering teams to challenge and inform technological choices that enable both near-term value delivery and long-term modernization. Unblock engineering momentum by bringing clarity to ambiguous problem spaces and refining delivery pipelines. Human-Centered Product Discovery Embed and reinforce a human-centered approach, obsessing over consumer needs to reimagine digital interactions. Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions. Define robust success metrics and customer-driven acceptance criteria to measure product impact and performance post-launch. Commercial & Business Focus Leverage data, business analytics, and operational rigor to ensure high-quality product performance and well-managed execution within a highly regulated consumer credit landscape. Partner with teams across the business to track performance, manage pace, balance product trade-offs and maximise investment Collaborative Leadership Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication. Actively engage with our product organisation by contributing to the broader community at Capital One, fostering and evolving our junior talent. What You’ll Bring Product Expertise: Proven track record in digital product management delivering scalable consumer-facing products or platform capabilities in tech, FinTech, or regulated industries. Strategic Orientation: Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution. Technical Acumen: Strong comfort with technology concepts (cloud, microservices, APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery. Data-Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization. Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking, and align cross-functional teams around a shared vision. Agile Leadership: Significant experience leading cross-functional teams in agile, test-and-learn product environments. Where and how you'll work This is a permanent position based in our Nottingham or London office . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xcunqrw Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Digital Product Manager Our Mission You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About this role Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a key role in the definition and delivery of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously navigate & lead the definition and delivery of new digital products and features, showcasing strategic alignment to ensure the delivery of key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be interested and passionate about how consumer credit works so that you can disrupt it from the inside out Partner with technology teams to explore new innovative and resilient solutions to address customer needs Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry, with in-market results A track record of thought & exploration leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position based in our Nottingham or London offices . We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. xcunqrw Together, we are on a quest to change banking for good.

Job Title: Risk Pricing Manager – Multicar & Multi Product Location: Bexhill/Leicester/London/– Hybrid Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Purpose This role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households. You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households. This supports stronger customer relationships, improved loyalty, and better claims outcomes, contributing to Hastings Direct’s broader strategic ambitions. Key Responsibilities • Deliver profit and growth targets through effective development and optimisation of risk pricing models, • Manage and enhance multicar pricing, including oversight of net rate performance and strategic positioning, • Identify and deliver opportunities to grow the multicar book and increase product density across multiple product households, • Develop new insights through the integration of data, analytical techniques, and ways of working, • Continuously improve pricing models to expand competitive reach and address underperforming segments, • Lead and contribute to risk pricing projects that deliver value across the business, • Develop and enhance pricing tools, methodologies, and best practices, • Collaborate with cross-functional teams (e.g. underwriting, claims, marketing, data science) to align pricing with wider business strategy, • Support and develop team members through coaching, mentoring, and constructive peer review, • Communicate insights, recommendations, and performance clearly to a range of stakeholders, • Customer & Conduct Responsibilities, • Ensure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomes, • Actively question and challenge where processes, approaches, or decisions may not meet customer expectations, • Support a culture of accountability, transparency, and good customer conduct, • Complete all required regulatory and company training in line with FCA requirements Skills & Capabilities We encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you. Key Skills • Experience in pricing, analytics, or a related role within financial services or a similar data-driven environment, • Understanding of underwriting principles and risk-based decision making Desirable • Experience in personal lines insurance pricing, particularly motor or multicar portfolios, • Awareness of dynamics within multiple product households and cross-product customer behaviour, • Understanding of the UK insurance market and competitive landscape Interview Process Recruiter screening call 1st Round – Intro call with Hiring manager 2nd Round – Case study round What We Will Give You Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: MLOps Engineer Job Title: MLOps Engineer Location: Leicester / Bexhill / London – Hybrid Unfortunately we are unable to offer sponsorship for this position Welcome to Hastings Direct We’re a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we’ve made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same – building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business. The fact you’re now reading this job advert means we’ve tempted you to find out more about . If you like what you see, we hope you'll consider joining our team. We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. We’re looking for an MLOps Engineer to help turn pricing models and data science work into reliable production workflows. You’ll work with Pricing, Data Science, Data Engineering and ML Engineering teams to build pipelines that are easier to test, release, monitor and maintain. The role is hands‑on, with a focus on Python, SQL, automation, good engineering practice and controlled delivery in a regulated environment. You’ll own defined MLOps components and pipelines, while working with senior colleagues on wider standards, architecture and governance. • Build, improve and maintain machine learning pipelines used within Market Pricing., • Productionise Python‑based models, notebooks and data science workflows., • Help move models from development into repeatable, tested and documented production processes., • Improve how model workflows are tested, released, monitored and maintained., • Investigate issues across data, model and pipeline workflows., • Automate manual steps where this improves quality, speed or control., • Support good engineering practices, including Git, code review, testing and documentation., • Make sure pipelines and model workflows are traceable, auditable and safe to change., • Work closely with Pricing, Data Science, Data Engineering, ML Engineering and governance stakeholders., • Python, including libraries such as Pandas, NumPy and scikit‑learn., • SQL and large structured datasets., • Cloud data platforms such as Snowflake, Databricks or similar., • Git‑based version control and code review., • CI/CD and automated testing using tools such as Azure DevOps, GitHub Actions or similar., • Model deployment, monitoring, versioning and governance., • Reusable engineering patterns for production machine learning., • Strong Python skills and experience building data or machine learning workflows., • Good SQL skills and confidence working with structured datasets., • Experience building reliable, reusable and maintainable code or pipelines., • Understanding of machine learning fundamentals, especially supervised learning., • Experience with Git, code review, testing and technical documentation., • Exposure to cloud‑based data or engineering environments., • Good problem‑solving skills and attention to detail., • Clear communication skills, with the ability to explain technical ideas to different audiences., • Comfortable working with data scientists, analysts, engineers and business stakeholders., • A practical focus on quality, reliability, governance and maintainability., • Hands‑on experience with cloud platforms such as Azure, AWS or GCP., • Exposure to modern data platforms such as Snowflake, Databricks, Spark or similar., • Experience with MLOps practices such as model deployment, monitoring, versioning or model registries., • Exposure to workflow orchestration or deployment tools such as Airflow, MLflow, Azure DevOps, GitHub Actions or similar., • Experience in pricing, insurance, financial services or another regulated environment., • Understanding of model governance, responsible AI or explainability., • Recruiter screening call, • Intro with Hiring manager, • Interview with hiring team – Case study, • Final chat with business leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website In addition to a competitive salary you will also receive… we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail all colleagues are eligible for our annual 4Cs performance bonus as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support we have the thrive mental health app, our colleague assistance programme available 24/7, our own in‑house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. If You Are Interested In Any Other Positions At Hasting Direct – You Can View Our Live Vacancy List Via Our Carers Page. Link Below Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Risk Pricing Manager – Multicar & Multi Product Bexhill/Leicester/London/– Hybrid This role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households. You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households, supporting stronger customer relationships, improved loyalty, and better claims outcomes. • Deliver profit and growth targets through effective development and optimisation of risk pricing models, • Manage and enhance multicar pricing, including oversight of net rate performance and strategic positioning, • Identify and deliver opportunities to grow the multicar book and increase product density across multiple product households, • Develop new insights through the integration of data, analytical techniques, and ways of working, • Continuously improve pricing models to expand competitive reach and address underperforming segments, • Lead and contribute to risk pricing projects that deliver value across the business, • Develop and enhance pricing tools, methodologies, and best practices, • Collaborate with cross‑functional teams (e.g., underwriting, claims, marketing, data science) to align pricing with wider business strategy, • Support and develop team members through coaching, mentoring, and constructive peer review, • Communicate insights, recommendations, and performance clearly to a range of stakeholders, • Customer & Conduct Responsibilities: Ensure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomes, • Actively question and challenge where processes, approaches, or decisions may not meet customer expectations, • Support a culture of accountability, transparency, and good customer conduct, • Complete all required regulatory and company training in line with FCA requirements We encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you. • Experience in pricing, analytics, or a related role within financial services or a similar data‑driven environment, • Understanding of underwriting principles and risk‑based decision making, • Experience in personal lines insurance pricing, particularly motor or multicar portfolios, • Awareness of dynamics within multiple product households and cross‑product customer behaviour, • Understanding of the UK insurance market and competitive landscape, • Recruiter screening call, • 1st Round – Intro call with Hiring manager, • 2nd Round – Case study round, • Competitive salary and £5k car allowance, • Flexible hybrid working approach, • Annual 4Cs performance bonus scheme, • Physical wellbeing: private medical insurance (PMI) for Band 4 colleagues, • Financial wellbeing: 4x salary life assurance cover, income protection at no extra cost, matched pension contributions up to 10%, access to financial wellbeing support and independent mortgage advice, • Mental wellbeing: thrive mental health app, 24/7 colleague assistance programme, in‑house mental health first aiders, support groups and dedicated team, • Annual leave: 27 days + bank holidays, with option to buy or sell a week, • Additional perks: health care cashback plans, dental plans, discounted health assessments, cycle to work scheme, tech scheme, discounted and free onsite facilities, social events throughout the year Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. We also welcome applications from the Disability Confident Scheme (DCS). All candidates will be provided with a thorough referencing process, which includes credit and criminal record checks. We are committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility) Welcome to Hastings Direct We’ve a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. We’re looking for someone to build and manage a strong and effective building repair network for Home Claims customers. Day to day, you’ll be making sure that we have the right contractors in the right places, doing quality repairs quickly, safely and at a fair cost, whilst providing outstanding customer support. You’ll lead colleagues (and the network) to continuously improve performance, working closely with MI and internal teams to keep the service simple, well controlled and focused on great customer and business outcomes. • Owning the strategy, set up and operational management of the Hastings Direct building repair network, making sure it supports strong customer outcomes, quality, resilience and commercial performance, • Finding, onboarding and developing contractors with the right coverage, capacity, capability and standards to meet current and future repair demand and supporting procurement and commercial activity, including contractor selection, requirements and pricing arrangements, • Leading contractor performance across contractual standards, including quality, timeliness, communication, complaints, cost and customer experience and using MI and insights to spot trends, fix root causes and improve costs, quality, cycle time, as well as customer experience, • Managing budgets, forecasts, repair costs and supplier performance, finding ways to control spend without compromising customer outcomes, • Leading, coaching and developing colleagues supporting the repair network as our operating model grows, fostering a culture of accountability, collaboration, high performance and customer focus, • Maintaining strong quality assurance, including scope checks, technical reviews, audits and field inspections and making sure contractors and internal processes meet company, contractual, conduct, regulatory, health and safety and CDM requirements, • Strong experience in home/property claims, building repairs, restoration or construction management, with a clear understand of repair journeys combined with customer outcomes, • Proven background and ability in managing contractor networks or supply chain partners, including onboarding, governance, performance and continuous improvement, • Excellent commercial awareness, with experience of managing budgets, repair costs, supplier performance and indemnity spend, • Strong understanding of contractor governance, quality assurance, risks and controls and service standards, • Confident using MI and insights to assess performance, identify trends and drive improvements to cost, quality, cycle time and customer experience, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders' leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably we are unable to offer sponsorship for this role. • Competitive salary, • £5k car allowance, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme – all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, • Access to our health care cash back plans, • Dental plans, • Discounted health assessments, • Cycle to work and tech schemes, • Discounted and free onsite facilities, • Social events throughout the year, • and much more Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision – to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Supplier Manager across Home Claims, you’ll be responsible for developing and managing strong partnerships with key suppliers, ensuring great customer and business outcomes across the department. You’ll lead and deliver strategic supply management initiatives, including internal operational workstreams. There will be a strong focus on the commercial elements of supplier services. By building a deep understanding of supply chain spend, you’ll be using this insight to identify and deliver material cost reduction opportunities in partnership with suppliers and internal stakeholders, whilst protecting customer, operational and regulatory outcomes. • Using data, MI and other technology/tools available to build a clear but comprehensive view of supply chain costs and commercial performance, providing a clear understanding of cost dynamics and opportunities, and then owning the identification and delivery of material cost reduction opportunities across the supply chain, • Working with Supplier Relationship Managers and suppliers to implement changes and improvements across Supply Chain whilst maintaining strong supplier partnerships, services and customer outcomes and working with wider stakeholders to agree any contractual enhancements, • Leading key supply management initiatives for the team through to successful delivery – building and overseeing a clear savings pipeline for delivery across the team and tracking benefits realisation, • Working with suppliers to deliver performance improvement opportunities quickly and effectively, managing improvement plans and building and maintaining strong relationships with key partners for optimal supplier performance, innovation and mutual growth opportunities, • Collaborating with internal stakeholders and SME’s to review supplier risk, resiliency, control and assurance requirements, working with the suppliers to deliver actions and evidence, • Identifying and delivering opportunities within the market to build further strategic partnerships and arrangements, aligned with our Home Claims key customer, operational and commercial objectives, • Comprehensive experience working with data and MI in a commercial analysis capacity within an insurance claims background, • Extensive experience managing suppliers/supply chain across a Home Claims function, • Demonstrable experience delivering key workstreams and material commercial improvement initiatives, • Strong stakeholder management experience with the ability to influence and drive change, • Recruiter screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leaders leader As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. in addition to a competitive salary and £5k car allowance you will also receive… – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail • all colleagues are eligible for our annual 4Cs performance bonus – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Commercial Manager – Motor Repair. Location: Leicester, London or Bexhill (hybrid). We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As a Commercial Manager within Motor Repair, you’ll work with both internal and external stakeholders to help deliver ambitious targets and support our transformation to becoming the most efficient motor accident repair model in the UK. This is a real opportunity for full cradle to grave accountability for commercial output and better outcomes. • Delivering our ambitious targets and overall performance of our repair network(s) to help maximise commercial outcomes to help drive a best-in-class outcome, • Driving data-led performance opportunities, working across the internal matrix and with external suppliers to prioritise, secure resource and deliver outcomes, • Working closely with the Supplier Relationship team developing genuine win‑win partnerships with major supply chain partners, which delivers a mutually competitive advantage and a desire for suppliers to prioritise needs, • Leading a strong understanding of the market, competitors and regulatory developments, taking any appropriate actions or communications to identify and tackle any emerging risks, • Managing the motor repair team to meet customers fair and reasonable expectations and ensure any activity places the customers interests at the heart of what we do, • Significant knowledge and experience of the UK Motor repair market is highly beneficial, but we’re open to those with wider claims/insurance experience with a similar role, • Strong grounding of experience with regards to safety and quality vs cost, • Strong commercial acumen with the ability to understand how data drives the best decision-making and be able to use this with stakeholders to drive compelling business cases, • Comfortable with the mechanics of the Accidental Damage P&L and the drivers of performance (highly beneficial) Recruiter intro/screening call 1st stage interview with hiring leader 2nd interview with hiring leaders' leader • Competitive salary and £5k car allowance, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Regrettably we are unable to offer sponsorship for this role. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. #J-18808-Ljbffr

Accounts Payable Manager South Derbyshire £50,000 - £55,000 + Car + Enhanced Benefits including private health, bonus & enhanced pension The option to work one day from home (4 days site-based) The Opportunity: We are looking for a proactive, systems-focused Accounts Payable Manager to lead and develop our client's Purchase Ledger function within a fast-paced business environment based in South Derbyshire This is an excellent opportunity for an experienced finance professional who combines strong technical knowledge with a passion for process improvement, systems optimisation and team leadership. Working closely with senior finance colleagues and teams across the wider business, you will play a key role in improving processes, enhancing system functionality and supporting the continued development of the finance function. Key Responsibilities: Management of Purchase Ledger Processing: • Oversee the end-to-end purchase ledger function, including the processing of high-volume supplier invoices, credit notes, purchase orders and contra charges., • Manage multiple BACS payment runs, ensuring suppliers are paid accurately and on time, while monitoring upcoming payment commitments and escalating cashflow concerns where appropriate., • Lead month-end processes, ensuring deadlines are met and working collaboratively with the wider finance team., • Monitor ledger balances and reconciliations, proactively investigating and resolving discrepancies., • Act as the primary point of contact for complex supplier queries and disputes, ensuring issues are resolved promptly and effectively., • Maintain strong internal controls and ensure compliance with company policies and procedures to minimise financial riskSystems/Processes:, • Drive efficiency and accuracy through the effective use of finance systems and technology., • Identify opportunities to streamline workflows, reduce manual processing and improve the overall effectiveness of the purchase ledger function., • Collaborate with Finance, Commercial and IT teams to enhance system functionality, develop integrations and support the implementation of new software solutions., • Liaise with external software providers to resolve system issues and support ongoing development., • Utilise Microsoft applications and reporting tools to analyse performance, identify trends and present improvement proposals to senior management., • Champion continuous improvement, ensuring processes evolve in line with changing business requirementsLeadership/Development:, • Lead, motivate and develop the purchase ledger team, setting clear objectives and performance expectations., • Allocate workloads effectively, recognising individual strengths and ensuring resources are aligned with business priorities., • Foster a positive, collaborative and accountable team culture, encouraging ownership, initiative and continuous learning., • Provide ongoing coaching, training and support to improve team capability and consistency., • Proactively manage deadlines and month-end requirements, identifying potential challenges early and implementing solutions to maintain service levels., • Build strong working relationships across the business, supporting colleagues with purchase ledger processes and resolving issues constructivelyCompliance & Financial Controls:, • Apply a sound understanding of VAT and the Construction Industry Scheme (CIS), ensuring transactions are treated and coded correctly., • Support the development of tax knowledge across the purchase ledger team and liaise with the Tax and Compliance function on complex queries and legislative changes., • Maintain awareness of relevant compliance requirements, including Payment Practices Reporting, Corporate Criminal Offence legislation, IR35, anti-money laundering and cyber security., • Support the correct treatment of tax-sensitive transactions, escalating complex matters where necessary., • Act as the primary purchase ledger contact for external auditors, ensuring information and supporting documentation are provided accurately and promptly.Person Profile: To be successful in this role, you will be an experienced Accounts Payable professional with a strong track record of managing transactional finance operations and leading a team. You will bring a combination of technical expertise, commercial awareness and a continuous improvement mindset, with the confidence to challenge existing processes and implement practical solutions. You will ideally bring: • Proven experience managing a high-volume accounts payable or purchase ledger function., • Previous experience leading, coaching and developing a transactional finance team., • Strong knowledge of invoice processing, supplier reconciliations, payment runs and month-end procedures., • Excellent IT and systems skills, with experience identifying opportunities to improve processes and system functionality., • Strong Microsoft Office skills, particularly Excel and reporting tools., • Knowledge of VAT and CIS, ideally within a construction or construction-related environment - Desirable, • An understanding of financial controls, audit requirements and relevant compliance legislation., • Excellent communication and stakeholder management skills, with the ability to build effective relationships across finance and the wider business., • A proactive, organised and solutions-focused approach, with the ability to manage competing priorities and deliver against tight deadlinesWe're looking for: We are particularly interested in individuals who are comfortable working in a changing business environment and who see accounts payable as more than a transactional function. You will be someone who can combine hands-on operational oversight with strategic thinking, using systems, data and team development to deliver measurable improvements. If you are a confident people manager who enjoys improving processes, developing systems and building a high-performing team, this could be an excellent next step in your career. Please apply for a confidential discussion about the role. JBRP1_UKTJ

This is a hybrid role, requiring attendance at our Bexhill or Leicester office at least once per week and at quarterly departmental events. As such, applicants must be located within a 90-minute commuting distance of one of these offices We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. As a Technical Product Owner within our CIO function, you will lead the delivery of technology products and solutions that create meaningful business value. Working with engineers, architects, stakeholders and delivery teams, you will shape product direction, prioritise outcomes and ensure solutions are aligned to both customer and business needs. This role requires a commercially minded Product Owner who is comfortable working with ambiguity, exploring emerging technologies and identifying opportunities to solve business challenges in new and innovative ways. You'll play a key role in driving collaboration across technology and business teams while ensuring solutions are scalable, secure and operationally effective. We're looking for someone who is naturally curious, enjoys experimenting with new technologies and has a passion for understanding how advancements in areas such as automation, data and AI-driven capabilities can improve colleague and customer experiences. • Own and prioritise the product backlog, ensuring focus on the highest-value opportunities and outcomes., • Collaborate with senior stakeholders across Technology and the wider business to identify opportunities, define product strategy and align delivery with enterprise objectives., • Lead the evaluation and delivery of innovative technology solutions, including emerging capabilities that enhance operational efficiency and customer outcomes., • Partner with engineering, architecture, security and risk teams to deliver scalable, secure and sustainable technology products., • Balance value, risk, cost and delivery considerations, making informed trade-off decisions that support strategic business goals., • Measure product success through adoption, business outcomes and realised benefits, driving continuous improvement and future innovation opportunities., • Proven experience as a Product Owner, Technical Product Owner or similar technology leadership role., • Strong stakeholder management and influencing skills, with the ability to engage and challenge senior leaders constructively., • Demonstrable experience leading cross-functional teams and creating alignment across multiple business and technology functions., • Experience, Curiosity and enthusiasm for emerging technologies, with an interest in how automation, data and AI-enabled solutions can create business value., • Strong commercial and strategic mindset, balancing customer value, risk, governance and delivery priorities., • Excellent communication, facilitation and decision-making skills within complex organisational environments. Our interview process involves the below: • 30-minute screening call with the hiring manager, • 1-hour virtual competency-based interview, • 30-minute virtual behavioural interview with the director As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website Regrettably we are unable to offer sponsorship for this role In addition to a competitive salary, you will also receive… • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We sort credit & collections manager jobs with better pay, shorter commutes and sooner starts in mind.

We sort manager (flex) of credit jobs with better pay, shorter commutes and sooner starts in mind.

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Claims Operations Manager (known internally as a ‘Contact Centre Leader’), you’ll oversee the Accidental Damage operation in the UK and with our outsourced partners. You’ll work closely with both internal and external stakeholders to deliver ambitious targets and lead the department in becoming a market leading repair and total loss claims operation. • Leading the Accidental Damage claims operation across multiple locations, including office-based and outsourced teams, ensuring consistent and effective operational delivery, • Leading, coaching and inspiring operational colleagues, driving engagement, accountability and high performance against agreed operational, customer and leakage targets, • Delivering excellent customer and claims outcomes, championing first contact resolution and ensuring claims decisions, including reserve management, are made effectively and within agreed policy, • Owning quality, regulatory compliance and process effectiveness, ensuring documented requirements are consistently met, and new or improved processes are successful embedded across the operation, • Using data and insight to drive performance improvement, identifying opportunities, undertaking root cause analysis and keeping key stakeholders informed of performance, risks and required actions, • Driving continuous improvement across the operation, supporting systems and process change, managing outsourced partners against contractual requirements, and collaborating across the business to deliver customer service and indemnity objectives, • Strong operational leadership in a regulated contact centre environment (insurance, financial services, utilities), with claims experience being beneficial, • Proven track record of leading high-performance teams including performance management, • Experience within operational design and delivery – including the evaluation, design, execution and measurement of key contact processes, • Strategic thinker – able to demonstrate how to set a vision to gain and maintain competitive advantage, and deliver this within a fast-paced environment, • Experience of working with outsourced partners highly advantageous, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leader and a wider peer As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • inaddition to a competitive salary and £5k car allowance you will also receive…, • Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: #J-18808-Ljbffr

Subsidence Claims Operations Manager - Leicester or Bexhill (Hybrid) We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD - we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. As our Subsidence Claims Operations Manager, you’ll own the operational performance, colleague leadership and portfolio control of our Home Subsidence claims team. You’ll ensure claims are set up, assessed, reserved, progressed and resolved effectively, balancing customer, commercial, regulatory and technical expectations. By working closely with our Subsidence Technical Controller, you’ll translate department priorities into clear performance plans, embed technical strategies and best practice, and use management information to improve claim progression, consistency, indemnity control and customer outcomes. You’ll need to have demonstrable experience in: • Operational leadership and performance - leading, coaching and developing the Subsidence claims team, setting clear objectives and ensuring colleagues deliver against performance plans, quality standards and customer outcome measures, • Establishing effective daily, weekly and monthly operational routines that create pace, ownership and accountability, supported by clear performance reporting, • Portfolio control - maintaining oversight of claim set-up, assessment, reserving, progression and resolution, balancing customer experience, technical accuracy, indemnity control and timely outcomes, • Insight and improvement - interrogating management information to identify trends and recommend action across claim lifecycle, reserving, supplier performance, complaints, capacity and operational risk, • Resource and capability planning - maintaining an effective resource plan, escalating capacity, workload and budget risks at the right time, and ensuring every colleague has a personal development plan supported by a quarterly team training plan, • Technical governance - handling technical referrals within your authority and working closely with the Subsidence Technical Controller to embed technical strategies, referral controls, training and best practice, • Supplier and stakeholder management - building effective relationships and influencing internal and external stakeholders, including at Head of level, to improve supplier performance and claim outcomes, • Customer, quality and compliance - using quality reviews, complaints insight and root-cause analysis to strengthen controls, improve customer outcomes and support Home Claims policies and anti-fraud activity, • Continuous improvement - supporting the Head of Technical Services to build a market-leading subsidence operation, including external benchmarking where appropriate, • A proven operational leader within home claims/subsidence with experience of managing claims handlers and suppliers, either remotely or in person, • Excellent knowledge of insurance and claims best practice paired with subsidence claims management knowledge, • Strong knowledge of claims systems and management information, with the ability to interrogate data and identify trends or patterns, • Experience of managing operational performance, workloads, resources, quality and customer outcomes in a fast-paced environment, • Sound judgement to handle technical referrals within your authority and to elevate to the Subsidence Technical Controller where required, • Strong coaching and people leadership skills, with a track record of building capability, accountability and clear development plans, • Recruiter intro/screening call, • 1st stage interview with hiring leader, • 2nd interview with hiring leader’s leader We’re committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. • Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen, • Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more... We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. We have an exciting opportunity for an ambitious Commercial Manager to join us in Motor Claims to help shape and deliver our Third Party and TPPD strategy, driving commercial performance and creating sustainable value across the claims journey. You’ll be an expert in your area, driving commercial leading change and improvement through varied trading levers. You’ll have a tangible impact within the business by delivering indemnity savings and optimising our claims spend, supporting our transformation into a best-in-class claims function. • Identifying and unlocking data-led opportunities that improve indemnity, customer and operational outcomes, influencing priorities and securing delivery across Commercial, Supplier Management, Engineering, Operations and Audit teams, • Building and leading high performing supplier partnerships, using commercial insight and robust governance to maximise customer experience, service excellent and financial performance, • Anticipating, managing and mitigating operational and commercial risks, strengthening resilience and ensuring continuity across a critical area of the business, • Owning the commercial success of a key claims portfolio, delivering measurable improvements in cost, control, customer outcomes and strategic performance, • Challenging the status quo by identifying trading opportunities, influencing stakeholders and driving initiatives that enhance profitability and competitive advantage, • Claims/insurance experience is highly beneficial or commercial management experience from other regulated industries such as financial services, energy etc., • Proven commercial and analytical ability – able to understand how data drives the best decision-making and able to translate complex data into a logical and structured way, explaining to technical and non-technical stakeholders, • Comfortable with innovation and disruption in an ever-evolving industry – able to demonstrate how you’ve driven performance in a similar role, • Strong leadership skills – able to coach, mentor and develop more junior team members, • Recruiter intro/screening call, • 1st stage interview with our Head of Commercial, • 2nd interview with another member of our senior leadership team As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website. in addition to a competitive salary and £5k car allowance you will also receive… Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

We sort manager credit jobs with better pay, shorter commutes and sooner starts in mind.

We sort credit controller manager jobs with better pay, shorter commutes and sooner starts in mind.