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Facilities Account Manager - Leicester. We are seeking an experienced Facilities Account Manager to oversee the delivery of an integrated facilities management and catering services contract within a prestigious client environment. This is an excellent opportunity for an operati

Facilities Account Manager - Leicester.Salary: 45,000 - 50,000 per annum.We are seeking an experienced Facilities Account Manager to oversee the delivery of an integrated facilities management and catering services contract within a prestigious client environment.This is an ex

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office).Shifts:\n\n • Sunday to Thursday 6am – 2pm\n, • Sunday to Thursday 7am – 3pm\n, • Sunday 10am – 6pm & Monday to Thursday 11am – 7pm\n, • Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm \nYour responsibilities will include: \n\n, • Answering emails, chats and telephone calls in Hebrew as well as English\n, • Resolving customer enquiries regarding online orders\n, • Being the first line of support and maintaining a great relationship with customers \nAbout you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team!Profile:\n\n, • Required to be fluent in Hebrew and English, both written and spoken \n, • Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired\n, • Possess a professional, helpful and friendly telephone manner\n, • Demonstrated interpersonal skills and the ability to work as part of a team and independently\n, • Strong communication skills, able to work in a fast-paced environment\n To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.

Account Manager (Energy/ Uncapped Commission) £37,500 - £45,000 (£100,000 OTE) + 30% Uncapped Commission + 33 Days Holiday + Private Healthcare + Company Incentives Leicester, Leicestershire Are you an experienced Account Manager from an energy/utilities background or similar with a proven portfolio of clients looking to advance your career with a leading firm who pay the best commission rates and provide an environment that enables employees to enhance their career? This company have been providing expert consultancy services to sole traders and large nationwide corporations for the past decade. They hold a broad portfolio of energy suppliers and advise clients on which supplier best suits their business needs and sustainability targets. On offer is the chance to become a fundamental asset to the company. You will take the strategic lead in winning and growing corporate business, utilising your existing portfolio to help play a key role in business development. To support a period of sustained growth, they are looking for a commercially driven, consultative professional who can identify opportunities, close deals, and build long-term client relationships. This role would suit an experienced Account Manager or similar from an energy or utilities background, looking to leverage their existing clientele and increase their earnings through an unbeatable commission structure. The Role: Drive new business acquisition through outreach, cold calls, networking, and leveraging industry knowledge Grow your existing portfolio of key clients with a focus on retention and upselling opportunities Lead strategic client discussions, offering expert advice on energy solutions and utility services Collaborate with admin support to ensure seamless client onboardingThe Person: Full driving license Background in energy salesReference Number: BBBH26077a Energy, Consultant, Business Development, Sales, Leicester, Renewables, Sustainability, Utilities, Broker, Account Manager, Leicester, Leicestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

?? LEICESTER \n ?? Telehandler Operators Wanted \n Supplying Talent for Multiple Upcoming Construction Projects \n We are recruiting a reliable Telehandler Operator for a variety of construction projects across Leicester. Ideal for someone confident with telehandler operations on busy sites. \n ?? Role Overview \n\n • Operating telehandler safely and efficiently\n, • Assisting with deliveries and material distribution\n, • Keeping l...\n\n \n \n \n \n ZIPC1_UKTJ

Are you a driven, consultative salesperson who thrives on growing existing accounts and delivering against ambitious targets? \n At Viking, you’ll take ownership of a portfolio of around 400 B2B customers, with a clear focus on increasing share of wallet, expanding product penetration, and driving measurable commercial growth. \n With access to a range of over 40,000 products, you’ll be equipped to offer tailored solutions, uncover new opportunities, and build lasting customer relationships. This is a performance-led account management role where success is recognised, rewarded, and supported. \n Key Responsibilities \n\n • Manage and grow a portfolio of approximately 400 B2B customer accounts through proactive outbound engagement, primarily via phone, as well as email and other channels \n, • Build strong, long-term customer relationships to drive loyalty, increase spend, and deliver consistent sales growth \n, • Take ownership of high-value accounts, identifying opportunities to expand product usage and maximise customer value \n, • Use a creative and proactive approach to engage key decision-makers and uncover new commercial opportunities \n, • Accurately record all customer interactions and maintain up-to-date, actionable account information within CRM systems \n, • Prepare and follow up on quotations, working towards both individual and team sales targets \n, • Re-engage dormant accounts and grow existing customers through effective cross-selling and upselling strategies \n\n Experience & Knowledge \n\n • Proven experience in a sales or account management role, ideally within a target-driven environment \n, • Strong understanding of sales processes, pipeline management, and performance metrics \n, • Confident in using CRM systems and Microsoft Office applications \n\n Skills & Attributes \n\n • Excellent communication skills, with confidence in phone-based selling \n, • Results-driven, resilient, and motivated to achieve and exceed targets \n, • Strong organisational skills, with the ability to prioritise and manage a high volume of customer activity \n, • Collaborative team player with a proactive and positive approach \n, • Commercially aware, with the ability to identify and develop opportunities \n, • Experience supporting tenders or bid processes is desirable \n\n What You’ll Get \n\n • Competitive bonus scheme, including monthly incentives, quarterly adjustments, and an annual overachievement bonus \n, • 25 days’ holiday plus bank holidays \n, • Family-friendly policies and a comprehensive benefits package, including staff discounts, paid time off for appointments, and an award-winning Employee Assistance Programme \n, • Hybrid working options available following successful completion of a 12-week onboarding period \n, • Structured onboarding, dedicated sales training, and ongoing coaching to support your development and career progression\n\n Leicester| Permanent | Competitive salary | Generous benefits, 25 days annual leave plus bank holidays, pension and Employee Assistance Programme. 3 days per week in office.

Senior Freight Account Manager - Leicester \n We are exclusively partnering with a well known and respected Global Logistics provider who are looking for an ambitious Freight Account Manager to join their team. \n Package and Benefits \n\n • Salary £55,000 - £65,000 (dependent on experience)\n, • Fully expensed Company Car/ Car Allowance\n, • Best in class commission and bonus structure - Uncapped - UP TO 25% OF YOUR GP!\n, • Life of account commission\n, • Private Medical Insurance\n, • Employee assistance program offering access to GP Service, Loans and Financial Advisors\n, • Investment in staff development, personalised progression plan\n\n Responsibilities \n\n • Manage and grow customer portfolio\n, • Build and expand strategic partnerships and networks\n, • Develop and implement marketing and sales strategies\n, • Forecast market trends and future developments\n, • Share knowledge across the organisation\n, • Monitor performance and prepare reports\n, • Analyse markets and competitors\n, • Represent the company at trade fairs and conferences\n\n What We’re Looking For: \n\n • Proven business development experience in freight forwarding/logistics\n, • Strong relationship-building skills, including at senior level\n, • Consistent record of winning new business and exceeding sales targets\n, • Ability to develop and deliver effective sales strategies\n, • Skilled in negotiation, CRM use, and reporting\n, • Commercially aware, collaborative, and a confident presenter\n\n \n Apply today for more information and to arrange a confidential conversation.

THE OPPORTUNITY: \n \n Macildowie are currently recruiting for a Service Administrator working for a business based in Enderby. You must have enthusiasm, excellent communications skills and telephone manner, plus the ability to work under pressure in a busy office environment, also a keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. \n This is a full time permanent position which is fully office based. \n \n \n THE ROLE & YOUR RESPONSIBILITIES: \n Answering telephone calls from customers, potential customers and Field Engineers in a friendly and helpful manner and dealing efficiently with their needs as required. \n Setting up or cancelling maintenance on customer records as needed; amending Company Computer records accurately including correct completion of e.g.: Notes, sales invoices, New Occupier letters. \n Raising and amending Engineers' visits and callouts as necessary in an efficient and accurate manner. Engineers' Daily Work, Ensuring all engineers are emailed their work before the end of each working day. \n Making entries and amendments as appropriate in the Company's computerised record systems, in a prompt, full and accurate manner and in accordance with Company policies and procedures. \n When required, placing orders for materials in a timely and accurate way and in accordance with Company policies and procedures. \n Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. \n Prompt and accurate filing of the office's paperwork. \n Carrying out mail room duties as needed. \n Any other duties determined from time to time by the Operations Manager. \n \n \n EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: \n \n In order to be considered it would be an advantage that you have dealt with engineers but it is not essential. You must have strong customer service skills, excellent communication skills, administration skills and have the ability to multi task.

Job Title: Client Liaison Manager \n Industry: Financial Services \n Location: Leicester \n Salary: £30,000 - £35,000 \n Reference Number: 10519 \n Recruit UK is working on an exciting opportunity for an experienced Client Liaison Manager to join a well-respected Wealth Management firm at their Leicester office. \n As a Client Liaison Manager, you will act as a key point of contact for clients and support advisers in managing client administration. You will play an important role in ensuring client needs are met efficiently and in line with regulatory and internal requirements. \n Responsibilities \n\n • Work closely with advisers and internal teams to ensure the smooth delivery of client services.\n, • Ensure all client activity is completed accurately and in line with relevant regulatory requirements and internal procedures.\n\n What’s in it for you: \n\n • A competitive salary up to £35,000 depending on experience\n, • Hybrid working\n, • 25 days of annual leave + Bank Holidays\n, • Pension contribution\n, • Strong benefit package\n, • Fantastic workplace culture\n\n Skills and experience required: \n\n • A minimum of 1 years’ experience as a Client Manager or in a similar role within Financial Services.\n, • A strong understanding of SIPP and SASS pension schemes.\n, • Excellent communication skills, with the ability to communicate clearly and effectively at all levels.\n\n Get in touch or apply online to find out more about this opportunity! \n About Recruit UK: \n As specialists in financial services recruitment, we bring unique expertise, insight, and connections, whether you are looking for a new job or are trying to fill a role. We have a reach of more than 100,000 financial services connections. \n Our commitment to you \n\n • Start every journey with a conversation to find out about you in depth.\n, • Provide honest feedback on where you fit in the jobs market.\n, • Use our network across the financial world to match you to your perfect position. Or if we think you already have it, we’ll tell you.\n, • Take a holistic mindfulness approach – career happiness is rarely just about the money.\n, • Cover the whole of the UK with a local touch through our regional teams.\n, • Never pester you.\n\n \n

Job Advert\n Macildowie are working with this client based in Barwell within the distribution and services sector to recruit a Temporary Office / Customer Service Assistant. \n This is an excellent opportunity for someone immediately available to join a busy and supportive team, offering valuable experience within a fast-paced office environment. \n Salary: £12.71 per hourEmployment Type: Temporary (3 months, with potential for extension)Working Arrangement: Office-based \n The Role \n You will support the day-to-day operations of a busy office, providing high-quality customer service while assisting with a range of administrative tasks. This is a varied position where no two days are the same. \n Key Responsibilities \n\n • Handling customer enquiries via telephone and email in a professional manner\n, • Performing data entry and maintaining accurate records\n, • Updating internal systems and databases\n, • Providing general administrative support to the wider team\n, • Ensuring excellent customer service is delivered at all times\n\n About You \n\n • Previous experience in an office or customer service role is preferred\n, • Strong communication and organisational skills\n, • Confident using Microsoft Office and internal systems\n, • A proactive and reliable approach to work\n, • Ability to work both independently and as part of a team\n\n This role would suit someone looking for immediate work, gaining further office experience, or an opportunity that may develop into something longer-term.

German Speaking Customer Service Advisor \n Location: Leicester (currently office-based but possibly hybrid in the near future) \n Type: Permanent, Full-Time or Part-Time \n Salary: £28,000 per annum (pro rata for part-time) with potential to rise after probation \n \n Are you fluent in German and passionate about delivering excellent customer service? We are currently recruiting for a Customer Service Advisor to join a supportive and growing team based in Leicester. \n \n This is a permanent role with flexibility to work full-time or part-time, depending on your availability. \n \n Key Responsibilities: \n\n • Handle incoming enquiries from customers in the UK, US, and Germany through various channels including email, phone, live chat, and social media\n, • Collaborate with internal teams to resolve issues efficiently and pass along customer insights to help shape product and service improvements\n, • Create and update customer profiles in the system, ensuring all details are accurate and up to date\n, • Conduct follow-ups with customers to confirm that their issues have been fully resolved and expectations met\n, • Offer a helpful and friendly service that reflects the company’s values and commitment to customer care\n, • Work proactively to spot patterns or recurring issues and share these with the wider team\n\n \n Requirements: \n\n • Fluent German language skills (written and spoken)\n, • Prior experience in a customer-facing role is beneficial\n, • Clear communication and good problem-solving abilities\n, • Confident with using computer systems and handling multiple tasks at once\n, • Positive attitude and willingness to work collaboratively\n\n \n I look forward to receiving your application!

Customer Service / Reception, Leicester, LE1 \n Temporary, 13.75ph, Immediate Start \n We are looking for a friendly, organised, and customer-focused Customer Service Assistant to help create an exceptional living experience for residents of this vibrant student accommodation. This is a varied role combining customer service, administration, sales, marketing, and operational support within a vibrant student accommodation community. \n If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to hear from you. \n What You'll Be Doing \n\n • Deliver a welcoming and professional front-of-house service.\n, • Respond to resident enquiries and resolve issues efficiently.\n, • Support community events and activities that enhance the resident experience.\n, • Manage maintenance requests and ensure issues are appropriately logged and tracked.\n, • Maintain accurate records, databases, and resident documentation.\n, • Assist with resident communications, notices, and general administration.\n, • Support move-in and move-out periods, helping ensure a smooth resident journey.\n, • Support sales and leasing activities to maximise occupancy levels.\n, • Assist with local marketing activities and community engagement initiatives.\n, • Support rent collection processes and follow up on outstanding arrears.\n\n About You \n\n • Previous experience in a customer-facing role.\n, • Excellent customer service and communication skills.\n, • Strong organisational skills with the ability to multitask and prioritise.\n, • Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.\n, • Confidence working with databases and administrative systems.\n, • A proactive, positive, and professional approach.\n, • Strong relationship-building skills and the ability to work with diverse groups of people.\n, • The ability to work independently while contributing effectively as part of a team.\n\n If this sounds the right role for you then apply now! \n (ritzrecempbus)

Account Manager - Leicester Industrial Location: Leicester Hours: Monday to Friday, 8:30am - 5:00pm (40 hours per week) Salary: £28,000 - £30,000 per annum Driving Licence: A full UK driving licence is essential. Barker Ross is looking for an experienced and motivated Account Manager to join our successful Leicester Industrial team. We are seeking someone with at least one year's recruitment or account management experience who can hit the ground running and is passionate about delivering exceptional customer service. This is a varied role where you will build and maintain strong client relationships, manage the day-to-day running of customer accounts, and ensure the highest standards of service are delivered to both clients and candidates. Key Responsibilities Manage and develop existing client accounts to achieve sales and growth targets. Build and maintain strong customer relationships at all levels. Ensure excellent customer retention through outstanding service delivery. Resolve customer and candidate issues professionally and efficiently. Manage the day-to-day operation of client contracts. Maintain accurate personnel and recruitment records. Advertise vacancies using social media and other recruitment platforms. Interview and register candidates seeking employment. Support candidates through assessments and on-site client inductions. Handle incoming telephone enquiries. Assist with worker compliance, including Right to Work and eligibility checks.About You We're looking for someone who is: Organised and able to prioritise a busy workload. Commercially aware with a customer-focused approach. A confident communicator with excellent relationship-building skills. Proactive, self-motivated and able to work on their own initiative. Professional and presentable. Influential and confident when dealing with clients and candidates. Computer literate with good knowledge of Microsoft Office.What We Offer Competitive salary package. Pension scheme. Company sick pay. Employee Assistance Programme. Enhanced annual leave. Access to our Gold Club, including free gym membership and a range of additional benefits. Payday breakfast. Cycle to Work scheme. Ongoing training and personal development. Clear career progression opportunities within Barker Ross.Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

A sector leading manufacturer of precision components to the Aerospace & Defence sectors has a new vacancy for a Customer Service Advisor. Joining at a time of expansion, you will be the main point of contact for key customer accounts and ensure they have a positive customer experience, to ensure repeat business. The Role: Develop long term relationships with key customers. Customer Order Contract Review, Entry and Acknowledgement. Communicating timely and accurate information to customers. Liaising with operations to provide detailed information on orders. Working collaboratively with customers on order book management. Providing information to support customer meetings and site visits and attending those meetings as required. Managing customer complaints regarding paperwork errors and other delivery problems. Supporting other activities within the team as required. The Person: A confident communicator, you will ideally have previous experience in a customer facing role. Good influencing skills and able to communicate with people at all levels. High level of organisational skills and able to prioritise and manage own time Good IT Skills in Excel and Outlook Experience of working in a high pressure and fast paced environment. High level or accuracy

Account Manager – Commercial Waste Leicester – Office Based £30,000 - £40,000 DOE + Uncapped Commission Are you an experienced Account Manager or B2B sales professional looking for a role with genuine earning potential, long-term progression and the chance to build lasting client relationships? Our client, a market-leading consultancy within the utilities and waste management sector, is looking for an ambitious and commercially minded Account Manager to join their growing commercial waste division in Leicester. The Role As an Account Manager, you will manage and develop an existing portfolio of commercial waste clients, ensuring high levels of customer satisfaction, retention and account growth. You will also identify new business opportunities through prospecting, referrals, networking and cross-selling. You will act as a trusted advisor to customers, helping businesses optimise their waste management services while working closely with internal teams to deliver a smooth and professional service. Key Responsibilities Manage and develop an established portfolio of commercial waste accounts Build strong customer relationships and deliver excellent account management Identify and secure new business opportunities through prospecting, referrals, networking and cross-selling Prepare quotations, proposals and contract renewals Negotiate with waste suppliers to secure competitive pricing and service solutions Monitor contract renewals and identify opportunities to improve client arrangements Work closely with internal teams to support onboarding and service delivery Maintain accurate CRM records and manage your sales pipeline Keep up to date with waste industry developments, legislation and market trends About You We are keen to speak with candidates who have experience in Account Management, Business Development or B2B Sales. Previous experience within waste management, utilities or facilities management would be advantageous, but a proactive, commercial approach and strong relationship-building skills are key. Experience in Account Management, Business Development or B2B Sales Strong communication and relationship-building skills A proactive and commercially focused approach Excellent organisational skills and the ability to manage multiple priorities Confidence working independently while contributing to a collaborative team environment Experience in waste management, utilities or facilities management would be beneficial Benefits Basic salary of £30,000 - £40,000 depending on experience Uncapped commission structure Private healthcare following probation Birthday leave On-site parking Team building and volunteering days Length of service rewards Salary sacrifice schemes Genuine career progression within a growing business Apply Now If you are a commercially driven Account Manager, Business Development Executive or B2B Sales professional looking to join a successful and expanding organisation, apply today to be considered for this Commercial Waste Account Manager role in Leicester

We are looking for multiple Telehnadler's on various sites in the Leicester area. Both will be on-going long term contracts if you get on well on-site. You must have a valid CPCS card, full PPE and relevant previous site experience. Please contact Patrick on the below details for further information

TITLE: Customer Service Advisor JOB REF: 11276 EMPLOYMENT TYPE: Permanent LOCATION: Leicester SALARY: £26,000 - £28,000 per annum HOURS: Full time 37.5 hours Mon to Thurs 8.30am – 5pm Fri 8.30am – 3.45pm JR Personnel are an employment agency acting on behalf of a client who is looking for an outstanding customer service professional to start as soon as possible. This is a brilliant role to suit someone who has relevant customer service experience within an office. There will be room for progression over time. You must have some customer service work experience and show that you have exceptional customer service skills. Our client delivers a positive customer service experience at every stage from quotation to delivery. It is a lovely place to work, within a very friendly and supportive team who all work towards to same goals. The Company: One of the world's leading providers in its field, it also develops, manufactures and sells equipment and consumables. Size: A true global organisation employing around over 3000. Why join: A collaborative working culture ensures a progressive forward-thinking environment, which makes employees feel they are at the heart of a groundbreaking organisation. Role profile: Order processing Tracking shipments Arranging returns Producing quotes Data entry and maintaining accurate records onto the IT system Dealing with phone enquiries Resolving complex issues Looking into available stock Asking for prices and going back to clients Lots of customer contact which is mainly email based but some telephone work too Arranging travel for team members Lots of ad hoc admin duties Person profile: Previous customer service experience Ability to build and maintain customers Excellent written and verbal communication skills A positive and helpful attitude, with a willingness to learn Must have excellent prioritisation skills, and be able to respond quickly to changing needs and demands Someone who is confident, has excellent time management, organisational skills, good attention to detail and a passion about giving a great customer experience Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion

Account Manager Leicester £30,000 - £40,000 DOE Applicants must be from the Packaging, Labelling or Printing industry!! We are recruiting for an experienced Account Manager to join a growing and customer-focused business. This is an excellent opportunity for someone who enjoys building long-term client relationships, driving account growth, and working collaboratively with both customers and internal teams to deliver exceptional service. This role combines account management, customer retention, commercial development, and project support, making it ideal for a commercially minded individual who thrives in a fast-paced environment. Description of the role: Manage and develop relationships with existing customer accounts. Create and implement account plans to support customer retention and growth. Deliver against sales and margin objectives. Act as the main point of contact for customers, ensuring a high level of service and responsiveness. Coordinate internal teams to ensure customer requirements are met effectively. Identify opportunities to grow existing accounts and support new business initiatives. Assist with proposals, project implementation, and customer onboarding activities. Resolve customer issues and complaints in a professional and timely manner. Maintain accurate records, forecasts, and account information. Support marketing activities through basic website and social media content updates where required. Build effective working relationships with international colleagues and partners.About you: Proven experience in an Account Management, Customer Success, Client Services, or similar commercial role. Strong relationship-building and stakeholder management skills. Commercial awareness with experience managing sales targets, margins, or profitability. Excellent communication skills, both written and verbal. Highly organised with strong attention to detail. A proactive approach to problem-solving and customer service. Ability to manage multiple priorities and projects simultaneously. Competent user of Microsoft 365 applications, including Outlook, Excel, Teams, and PowerPoint. If you're an experienced Account Manager who enjoys developing client relationships, driving growth, and working in a varied commercial role, we'd love to hear from you

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if you're located within a couple of hours of Coventry, click to find more! BASIC SALARY: Up to £45,000 BENEFITS: · Annual bonus based on performance · Fully Expensed Car · Good Holiday Package · Access to the full Company Benefits Package including excellent Pension scheme. LOCATION: Coventry COMMUTABLE LOCATIONS: Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry, Luton, Sheffield, Oxford, Cambridge, Peterborough,Cheltenham, Gloucester, Worcester, Stoke on Trent JOB DESCRIPTION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients. The Technical Account Manager role will be split between scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems. We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month. Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise. PERSON SPECIFICATION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing · An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served). · You're a qualified Mechanical Engineer (ONC, HNC or HND +) · You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills. · You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.' THE COMPANY: We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors. PROSPECTS: · Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio. · The demographics within our European service engineering operation offer the genuine opportunity for career development. · An active policy of promotion from within and offer the genuine opportunity for career development both within Europe and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Account Manager, Sales Engineer, Technical Sales, Technical Customer Support, Mechanical Field Service Engineer, Mechanical Maintenance Engineer, Mechanical Fitter, Technical Specialist, Repair Engineer, Fault Finding Technician, Commissioning Engineer, Installation Engineer, Precision Engineering, Applications Engineer INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. Ref: SP18513, Wallace Hind Selection

A new opportunity for an experienced Service Chemist / Account Manager has become available with my client who are a leading water treatment solutions provider. Their ideal candidate will have proven experience with water sampling and analysis, steam / hot water boilers, heating or cooling systems and ideally qualified with a relevant Chemical Engineering qualification. Service Chemist / Account Manager role: The successful Service Chemist / Account Manager will report to the Sales Director and be responsible for: • Promoting the company and its products and services • Servicing and developing existing accounts • Customer and prospect site visits to conduct surveys and chemical analyses • Provide customers a high level of service and back-up • Development of the business in your sales region delivering year-on-year growth • Producing and implementing an area development plan • Submitting accurate and timely reports to both customers and Head Office • Home based, and ideally located in the Midlands region Service Chemist / Account Manager requirement: • Good chemical knowledge with a good grasp of mechanical engineering matters • Water sampling and analysis, steam / hot water boilers, heating or cooling systems • Full driving license and having own transport • Proficient with computers and standard office software • Highly motivated, with a desire to benefit from increased turnover from the region • Team player that can act substantially under own initiative • Strong person-to-person skills • Good communications ability, both written and verbal • Relationship builder with customers • Superior analytical, organisational and trouble-shooting skills • At least basic selling skills or potential to learn rapidly • A knowledge of cooling towers / ACoP L8 / HSG274 would be a distinct advantage. Service Chemist / Account Manager package: Salary base of £40K - £45k per annum + commission Car allowance of £5K per annum, fuel reimbursed at 0.45 pence per mile laptop + mobile + pension scheme 23 days holiday + banks hols Pension

TELEHANDLER OPERATORS NEEDED – IMMEDIATE STARTS Are you an experienced Telehandler Operator looking for short-term work across housing sites? We’re hiring reliable, operators ready to hit the ground running. PLEASE READ BEFORE APPLYING! This role is strictly for operators who are: Comfortable with short-term work Happy to move between similar local sites Experienced in housing developments Not suitable for those seeking long-term positions No training or entry-level opportunities available Location: Leicester Pay Rate: £19 - 20 PH Hours: 7:30am – 4:30pm Start Date: ASAP The Role: Operating a telehandler on busy residential housing developments Supporting site teams with material movement and deliveries Working across multiple nearby sites as required Maintaining safety standards at all times Requirements (No Exceptions): Valid CPCS or NPORS card Full UK driving licence Proven housing site experience (this is essential) * Flexible and willing to work short-term assignments across different sites If you are available and interested please apply or call Ethan on (phone number removed) - only experienced and qualified candidates will be considered

Account Manager Salary: £37,000 45p per mile Expenses Hours: 40 hours per week, worked flexibly between 7:00am-7:00pm (hybrid options, Leicester based office) We're a growing engineering consultancy specialising in electrical network design and utility surveying, supporting EV infrastructure, residential developments, DNO/IDNO connections and private networks across the UK. Originally established as... ZIPC1_UKTJ

Evolve is partnering with a leading healthcare manufacturer renowned for delivering high-quality, innovative solutions across aseptic, medical, and cleanroom environments. As an Account Manager, you'll have the opportunity to take ownership of a diverse territory, build strong relationships with healthcare, pharmacy, veterinary, and cleanroom customers, and play a key role in driving business growth. This is an exciting opportunity for a commercially minded sales professional who enjoys developing new opportunities, delivering value to customers, and making a tangible impact within a respected and growing organisation. This is a full-time permanent position covering parts of the North, Midlands, and East Anglia territory. What’s on offer? Excellent Salary & Benefits - A competitive starting salary of around £45,000 DOE, plus exceptional bonus, company car or car allowance, pension, and more! Innovative Product Portfolio - Work with a leading filtration product range in a specialist market. Collaborative Culture - Thrive in a supportive, people-focused environment. Entrepreneurial Spirit - Enjoy the agility and visibility of an ambitious organisation where you can make a real difference. Ideal Requirements for the Account Manager A successful track record in hospital sales, with the ability to identify opportunities, influence key stakeholders, and consistently deliver results. Strong commercial awareness and business acumen, enabling you to recognise growth opportunities and drive success across a dynamic territory. Exceptional relationship-building skills, with experience developing trusted partnerships and quickly establishing credibility with customers. A self-motivated and entrepreneurial approach, confident working independently, taking ownership of your territory, and delivering outstanding customer service. Role Responsibilities for the Account Manager Drive growth and make a real impact by increasing product adoption, expanding market share, and identifying new business opportunities across your territory. Build trusted partnerships with healthcare professionals and customers, developing long-term relationships that strengthen our reputation and deliver exceptional customer experiences. Take ownership of your territory strategy, creating effective business and journey plans that maximise customer engagement and support sustained commercial success. Become a product and market expert, confidently presenting solutions, understanding competitor activity, and providing valuable market insights that influence business decisions. Recruitment Process 2 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the MedTech recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

Sales and Customer Service Advisors – Use Your Waitressing or Barista Experience Do you have experience in industries such as waitressing or as a barista? Do you have strong customer service skills that you would like to use as a Sales and Customer Service advisor? Have your hours been reduced within waitress work, hospitality, or customer-facing roles, and are you now looking for an opportunity as a Sales and Customer Service advisor? Our client is a Sales and Marketing Company known for delivering excellent customer service while achieving high volumes of customer acquisitions. They are currently seeking enthusiastic individuals with waitress, hospitality, retail, or customer-facing experience who are interested in customer engagement activities and helping to grow their clients' customer base through marketing campaigns. They value individuals who are enthusiastic about Sales and Customer Service and who enjoy working with customers in a professional environment. Requirements for this Sales and Customer Service advisor opportunity: Excellent communication skills Experience in industries such as retail, hospitality, customer service, or similar customer-facing roles may be beneficial As a Sales and Customer Service advisor, you should be self-motivated, hardworking, and results-focused Professionalism when interacting with customers What's available: Uncapped commission potential Recognition based on results achieved Opportunities to work across marketing and customer service campaigns Flexible working arrangements A professional and sociable environment Full-time equivalent hours are available. Earnings are directly linked to results achieved. Previous experience is not essential, although applications from individuals with backgrounds in retail, hospitality, customer service, and similar sectors are welcomed. This is a self-employed position where you will be representing clients through residenital-based campaigns for non profit clients. Earnings are on a brand awareness fee (where applicable) plus commission, offering uncapped earning potential. All candidates must be aged 18 or over. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem suitable for you. For more information, please see our website before applying

Account Manager – Managed IT Services Leicester (Hybrid) £25,000 – £35,000 + Uncapped Commission + Excellent Benefits Build Strong Client Relationships. Drive Business Growth. An exciting opportunity has arisen for an experienced Account Manager to join a successful and expanding Managed Service Provider delivering cutting-edge IT solutions to organisations across the UK. Specialising in managed IT support, cloud services, cyber security, infrastructure, and digital transformation, this business has built an outstanding reputation for delivering exceptional customer service and long-term technology partnerships. Due to continued expansion, they're looking for an Account Manager to take ownership of an established portfolio of clients. This is a warm account management role with no requirement to generate your own customer base, allowing you to focus on nurturing relationships, increasing customer retention, and identifying new revenue opportunities. The Role As an Account Manager, you'll become the trusted point of contact for your customers, developing long-term relationships while helping businesses maximise the value of their technology investments. Working alongside technical consultants and service delivery teams, you'll identify opportunities to introduce additional managed services, cloud solutions, cyber security, and infrastructure offerings that support your clients' evolving business needs. Key Responsibilities Manage and grow an existing portfolio of business customers. Build trusted relationships with key stakeholders across client accounts. Identify opportunities for upselling and cross-selling IT products and managed services. Conduct regular account reviews to ensure high levels of customer satisfaction and retention. Work closely with technical and pre-sales teams to deliver tailored technology solutions. Produce quotations, proposals, and manage opportunities through to completion. Maintain accurate CRM records, sales forecasts, and customer activity. Contribute towards business growth by maximising account potential.About You Previous Account Management experience within an MSP, IT reseller, technology, or telecommunications environment. Good understanding of managed IT services, cloud solutions, Microsoft technologies, cyber security, or IT infrastructure. Proven ability to develop existing customer relationships and grow recurring revenue. Commercially driven with strong negotiation and communication skills. Highly organised with excellent time management and account planning abilities. A proactive, customer-focused approach with a passion for delivering outstanding service.What's on Offer £25,000 – £35,000 basic salary. Uncapped commission with excellent earning potential. Hybrid working based in Leicester. Ongoing training and professional development. Clear opportunities for career progression. Supportive and collaborative working environment. Comprehensive company benefits package.Apply Today If you're looking to join a forward-thinking technology business where you can develop long-term customer relationships and accelerate your career, we'd love to hear from you. Send your CV to (url removed) or call (phone number removed) to speak with Kylie Richards at Aztrum Recruitment

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Turkish Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139464 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Turkish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 9am – 5pm. The Person: • Fluent or Professional level Turkish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses.Their consulting team brings deep indust

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. • We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses., • We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey., • We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. As a Strategic Account Manager at Bloomreach, you will drive growth and long-term value across a portfolio of strategic accounts in the DACH, Benelux and Nordic markets. You’ll be responsible for nurturing executive relationships, identifying expansion opportunities, and ensuring customers achieve measurable business outcomes through our solutions. You’ll partner cross-functionally with Customer Success, Solutions Consultants, SDRs, and key internal teams, as well as external partners, to strengthen customer engagement, support renewals, and uncover upsell and cross-sell opportunities. Your work will play a key role in customer retention, account growth, and Bloomreach’s continued success in the region. • Manage ~20 accounts (average $6M ARR), focusing on both retention and expansion beyond traditional upsell — including geographic, brand, and cross-sell opportunities., • Develop and execute strategic account plans and go-to-market strategies based on a deep understanding of customer business needs and objectives, aligning Bloomreach products and services to client goals., • Serve as the primary point of contact for economic buyers and key decision-makers, cultivating and nurturing relationships with C-Suite executives, and facilitating executive engagement where appropriate., • Collaborate with partners, Customer Success, ISVs, and internal stakeholders to mutually drive customer value and translate that into upsell and cross-sell opportunities, leveraging the full Bloomreach ecosystem., • Serve as a strong advocate for clients, ensuring that their feedback and business needs are effectively communicated to internal teams, including Product, Marketing, and Customer Success, to drive continuous improvement and identify advocacy opportunities., • Proactively monitor account health, revenue, and expansion opportunities, delivering regular reports on opportunity creation, deal progression, churn risk, and mitigation strategies to internal stakeholders., • Demonstrate strong data analysis skills, with a focus on identifying trends in eCommerce, AB testing, and conversion metrics. Utilize data to provide actionable insights to clients and internal stakeholders, supporting decision-making processes and identifying upsell opportunities., • Lead and participate in Quarterly Business Reviews to align client goals with Bloomreach solutions, providing data-driven updates on account health, key initiatives, and upcoming opportunities for expansion and cross-sell.Identify risks and orchestrate timely mitigation by mobilizing appropriate internal resources with urgency., • Execute upsell and cross-sell deals through a value-based, disciplined sales cycle, leveraging methodologies like MEDDPICC., • Evaluate and recommend improvements to the sales process and account strategy, tailoring engagement to the customer’s size, type, and evolving needs., • Take an entrepreneurial approach to problem-solving: embrace new challenges, adjust quickly to shifting priorities, and apply tools like design thinking to spark innovative solutions and overcome barriers., • Apply strategic thinking to foresee long-term implications of client strategies and internal decisions, offering forward-looking insights and identifying emerging risks and opportunities., • Maintain a comprehensive understanding of Bloomreach products and evolving capabilities. Educate clients on potential new use cases, features, and integrations that create added value and uncover potential upsell opportunities., • Measured on Expansion ARR (attainment vs. quota), renewals, and access to key power stakeholders., • 5+ years of experience in Account Management, Customer Success, Sales, or Consulting, managing an enterprise-level book of customers. Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience backgrounds strongly preferred., • Proven expertise in strategic account planning, leveraging an internal and external ecosystem — including partners, executives, and cross-functional teams — to meet customer objectives., • Professional seller with a proven history of consistently exceeding quota., • Proficiency in analytics and statistical knowledge, particularly in analyzing eCommerce data, AB testing, and conversion metrics., • Deep customer-centric focus: anticipates long-term client needs, addresses underlying concerns beyond immediate asks, and proactively seeks opportunities to drive additional value., • Strong collaborator who facilitates group alignment, provides constructive feedback, and ensures all stakeholders can contribute meaningfully to outcomes. Entrepreneurial mindset: embraces new challenges, adapts quickly to change, builds diverse networks for idea generation, and drives outcomes through innovative thinking. • Strategic thinker who exercises sound judgment, evaluates options in ambiguous situations, and aligns recommendations to broader organizational context and priorities., • Demonstrated executive presence and subject matter expertise: able to understand and address complex stakeholder needs while building strong business relationships at the executive level., • Outstanding written and verbal communication skills, with the ability to clearly articulate SaaS investment value and ROI., • Professional seller with a proven history of consistently exceeding quota. Proficient with CRM, forecasting, and productivity tools. • Willingness to travel regularly as required., • Fluency in German or Dutch is essential. #LI-SF1 A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our _ and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The elaborates on our stellar 4.6/5 rating. The Culture score is even higher at 4.9/5 We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach _ is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A quick look at the role The Regional Account Manager is responsible for the commercial relationship between Biffa and its major clients in Scotland. The role will cover growth and development of the portfolio of customers, financially and sustainably, contractual negotiations, meeting the relevant KPI’s and SLA’s, compliance, customer satisfaction and retention and adherence to health & safety. . Your core responsibilities • Ensure all portfolios have account plans set up for the year, achievement objectives are set around growth, development, profitability, sustainability, contract compliance and pricing negotiations., • Retention of Major clients, through positive relationships, reliability of service provision to ensure the achievement of budgeted profit, and volume growth for the year., • Lead all Tender processes and facilitate professional and timely responses in conjunction with the Bid Management team., • Identify new development opportunities to deliver profitable growth whilst supporting customers in exploring opportunities to reuse and reduce waste., • Conduct regular customer review meetings with relevant stakeholders., • Prepare and present monthly reporting information to customers using Power BI., • Conduct regular site and waste audits to make improvements to support customer sustainability objectives and targets., • Support customers with staff training in waste management behaviours to make sustainability improvements., • Prepare and negotiate contractual agreements with customers., • Assist local depots and customer service teams to resolve customer issues around collection services, health and safety, container changes or the introduction of alternative services., • Ensure customer debt position is maintained in line with contractual commitments consulting regularly with the Credit Control team. . Our essential requirements • 3 years’ experience maintaining and developing customer relationships., • Confident using business software and Microsoft Office Suite including Excel and PowerPoint, • Well organised with excellent attention to detail and the ability to prioritise work effectively, • Strong financial awareness with an understanding of customer profit modelling and internal P&L analysis, • Charismatic and confident with the ability to influence and negotiate at all levels . Biffa – we’re changing the way people think about waste At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria. This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism., • Communicate effectively through various channels such as phone, email, and chat., • Become familiar with our client systems to provide high-quality assistance., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote and in-office work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Sofia, Bulgaria for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

French Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139463 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for French based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am – 4pm The Person: • Fluent or Professional level French is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Our client is seeking a skilled E-Commerce Performance Account Manager to support a growing portfolio of online brands, as an Independent Contractor. This fully remote opportunity is ideal for someone with a strong background in performance marketing and account management who thrives in a fast-paced, client-facing environment. In this role, you'll be responsible for managing a group of e-commerce accounts, focusing on performance, relationship management, and strategic growth initiatives. Duties & Responsibilities: Serve as the primary point of contact for a portfolio of 10-15 clients. Lead regular strategy and performance calls with each client (typically every two weeks). Analyse campaign data and store performance to identify opportunities and provide actionable insights. Coordinate deliverables with internal teams, ensuring high-quality and timely execution. Identify opportunities to improve account performance and recommend additional services when relevant. Maintain clear documentation and reporting for each client’s account activity and outcomes. Support alignment between client goals and team execution. Desired Experience & Qualification: Bachelor of Commerce Degree in marketing, business, or a related field (preferred but not essential) Proven experience in e-commerce account or performance management Strong knowledge of e-commerce strategy, marketing funnels, and customer journeys Experience with Shopify (or similar platforms) Comfortable analysing performance data and drawing out key insights Excellent communication and presentation skills Strong project management and multitasking ability Fluent in English (written and verbal) Must be available immediately and willing to work as an indepdendent contractor. Must be willing to work US hours.

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Responsibilities: • Maintain high customer services levels in line with company KPIs, • Build effective relationships with clients and assist the team in service delivery, • Preparation of documentation for assignees, • Responsible for data integrity for assignee records, • Filing and uploading relevant assignment documentation to the system, • Assist with regular and miscellaneous reporting, • Serve as the coordinator and owner of the relocation process for assignees, • Administration of mobility policy & logistical support, • Provide support to the team in ad-hoc duties, • Training and support will be provided Key requirements: • 2+ years’ experience in a customer service / coordination position, • Excellent customer service, organisation and multi-tasking skills, • Experience in the Relocation, Global Mobility or related industry is preferred but is not essential, • Experience travelling and living abroad preferred, • Ability to work with own initiative as well as part of a team, • Excellent analytical skills and attention to detail and thrives in a fast-paced working environment, • Strong organisational skills, proactive approach, • Ability to prioritise workload and meet deadlines, • Enthusiastic, keen to learn and adaptable to new administrative processes, • Competent IT user of Microsoft Office, particularly Excel and Word, • Fluent English & German required

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.