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  • Waiter / Waitress
    Waiter / Waitress
    1 day ago
    £15–£19 hourly
    Full-time
    London

    🚨 Full-Time Experienced Waiter/Waitress | Earn up to £19 per Hour | Immediate Start Available 🚨 Fish! Restaurant – Borough Market, London Bridge 📍 Borough Market, SE1 9AL Are you an experienced waiter or waitress looking to join one of London's busiest and most established restaurants? Fish! Restaurant is a vibrant seafood brasserie located in the heart of Borough Market. We are proud of our professional team, high standards, and exceptional guest experience. We are currently looking for a passionate and energetic full-time waiter/waitress to join our front-of-house team. What You'll Be Doing 🍽 Delivering exceptional service in a fast-paced, high-volume restaurant🛎 Managing your own section confidently and efficiently💬 Building rapport with guests and creating memorable dining experiences📈 Driving sales through menu knowledge and upselling🤝 Working closely with your colleagues to ensure smooth service What We're Looking For ✔ Minimum 2–3 years' experience in a busy, high-end London restaurant✔ Strong organizational skills and the ability to manage a large section✔ Confident with sales and upselling✔ Excellent communication and teamwork skills✔ Fast-paced, energetic, and professional attitude✔ Full-time availability and flexibility✔ Good English communication skills Important ⚠️ We are currently recruiting FULL-TIME and FLEXIBLE candidates only. ⚠️ This role does not offer fixed days off or fixed shifts. Availability for evenings, weekends, and public holidays is essential. ⚠️ Only applicants with legal Right to Work in the UK and a valid Share Code will be considered. We are unable to offer visa sponsorship for this position. What We Offer 💷 Earn between £15–£19 per hour 💰 Pay package includes: • £13.50 per hour (including tronc), • Additional monthly Bonus through our points system, • Credit card and cash tips 📱 Monthly pay with early access via Stream🏖 28 +days holiday, increasing with service🍽 50% staff dining discount plus 20% family discount🛍 SAGE retail and wellbeing discounts🥘 Free staff meals and drinks while on duty🎁 £500 Refer-a-Friend bonus🏦 Pension scheme📈 Career development and progression opportunities🌟 Be part of the unique atmosphere and energy of Borough Market🤝 Friendly, supportive, and professional team environment If you love hospitality, thrive in a busy restaurant, and want to be part of a successful team, we'd love to hear from you. Apply now and join Fish! Restaurant at Borough Market. 🐠

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  • Waiter / Waitress
    Waiter / Waitress
    2 days ago
    £16–£16.5 hourly
    Full-time
    London

    Job Title: Waiter Our client operates a vibrant and well-respected British restaurant and live music venue in the heart of Canary Wharf. With a spacious dining room, daily performances by top musicians and bands, and an exceptional selection of in-house crafted drinks, the venue offers a truly unique guest experience. This is a fantastic opportunity to join a well-established team within a fast-paced, professional environment led by a stable management structure — the General Manager has been with the group for over 7 years. Waiter benefits: · £16.43 per hour, plus cash and credit card tips · No back-to-back shifts · 40 hours per week with paid overtime available · Free staff meals while on duty · 50% staff discount for up to 4 guests when dining · Comprehensive in-house training and development · Strong, experienced team of 20+ floor staff · Excellent location in Canary Wharf with good transport access We are seeking a professional and dependable Waiter with: · A minimum of 2 years’ experience in reputable restaurants or hotels · Formal front-of-house training and knowledge of best service practices · Strong communication skills and the ability to remain calm and confident in a busy setting · Reliable access to and from the Canary Wharf area for shift work This is a fantastic opportunity to grow within a respected hospitality venue known for its quality, energy, and supportive team culture. If you're passionate about hospitality and looking for a long-term role in a vibrant setting — we’d love to hear from you.

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  • Night Hotel Receptionist - 4*
    Night Hotel Receptionist - 4*
    3 days ago
    £12.71 hourly
    Full-time
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    5 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

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  • Administrative Assistant
    Administrative Assistant
    9 days ago
    £24000–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Position : Administration Assistant Monday to Friday 10am-6pm, Saturday 11am-5pm with 1 day off in lieu during the week Salary: £24,000 - £26,000 Depending on Experience Full time fully office-based only We are looking for an experienced and reliable Administration Assistant to join our busy team. You will support the smooth running of tenancy related administration, working accurately and efficiently in a fast-paced, detail-driven environment. The role • Carry out thorough tenant checks, including references, documentation and status checks, in line with company policies., • Review credit history and landlord/employment references, ensuring all documentation is accurate and received on time., • Process a high volume of tenancy applications and booking requests quickly and accurately., • Communicate with clients, providing information, confirming bookings or issuing rejections where necessary., • Ensure correct rent, dates and holding deposits are collected, recorded and approved by relevant departments., • Maintain accurate and up-to-date records, including references, bookings and deposits., • Manage property keys, ensuring availability, issue to tenants and accurate recording of access codes., • Escalate issues, discrepancies or additional requirements to relevant managers and teams., • Respond promptly to queries and resolve administrative issues where possible., • Work collaboratively with internal teams and contribute ideas to improve administrative processes., • Maintain a high level of confidentiality and professionalism at all times., • Undertake other administrative duties as required. What we’re looking for: • Proven administrative experience, ideally in a similar industry or role., • Excellent written and verbal English communication skills., • Strong attention to detail and accuracy and a proactive approach., • Ability to work independently with a proactive and positive approach., • Strong attention to detail, good numeracy skills and confidence using Word and Excel., • Excellent organisational and time-management skills, with the ability to prioritise and remain flexible., • Reliable, adaptable and comfortable working to changing deadlines We offer our employee the following benefits: -Fresh fruit available each day -Regular paid for eye sight test -Staff Benefits-Discounts scheme app -Company closure for Christmas to New Year -Additional annual leave, and SSP top up pay accrual with length of service -1 day off on your birthday & 1 wellness day off per year

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  • Accounts Assistant
    Accounts Assistant
    6 days ago
    Full-time
    London

    Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving

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  • Barista
    Barista
    13 days ago
    £14–£16 hourly
    Full-time
    London

    Job Summary: We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests.Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards.Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order.Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation.Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer.Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule.Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts.Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications:MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills:High proficiency in operating coffee equipment.Strong customer service skills with a friendly and approachable demeanor.Ability to multitask and work efficiently in a fast-paced environment.Good communication skills and the ability to work as part of a team.Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends.Attributes: Attention to detail, reliability, punctuality, and a positive attitude.Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    16 days ago
    £13–£14 hourly
    Full-time
    London

    • Greet customers politely as they enter the restaurant, • Open and Close the Venue, • Run day-to-day service, • maintain an up-to-date working knowledge of the menu items and daily specials, • explain the menu items in terms of preparation, ingredients and presentation, • be aware of allergy information on menu items, • answer inquiries about food and beverage items on the menu, • offer food and wine suggestions, • inform customers of special items not listed on the menu, • take food and beverage orders accurately including any special requests, • check customer's identification to ensure they meet alcohol legal age requirements, • check food orders with customers to ensure correctness, • input the order into POS System, • work with bartenders to fill beverage orders, • work with kitchen staff to process and expedite food orders, • pre-set table for the orders, • deliver and serve food at tables, • use established food handling and serving techniques, • ensure customers are satisfied with their food orders, beverages and service, • upsell food and beverage items throughout the meal, • monitor customer's needs and promptly handle requests, • handle customer complaints in a polite and professional manner, • maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills, • prepare and provide customers with accurate check for the meal, • process cash and credit card payments, • Prepare to-go boxes for customers, • re-set and prepare table for customers including decorations, condiments, napkins, utensils, • maintain a clean and organized service area, • dispose of trash according to established procedures, • perform any side-work as requested, • comply with safety, health and hygiene policies and procedures

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  • Floor Staff
    Floor Staff
    21 days ago
    £11.5–£16 hourly
    Full-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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  • Van Owners Only – Earn Up to £300 Per Day
    Van Owners Only – Earn Up to £300 Per Day
    1 month ago
    £20–£45 hourly
    Full-time
    London

    Company: Standby Couriers Ltd Location: Central London – Westminster and Camden, Wandworth, Islighton Job type: Self-employed Pay: Task-based, paid weekly Van rental scheme available Job Description Standby Couriers is recruiting reliable and hardworking self-employed van drivers to support our e-bike logistics operation across Central London. The role involves collecting, transporting, deploying and retrieving electric bikes at designated locations. Tasks are managed through a mobile application and are available 24 hours a day, seven days a week. Drivers can earn up to £300 per day, depending on the number and type of tasks successfully completed. Earnings are not guaranteed and may vary according to productivity, task availability and operational conditions. Responsibilities • Collecting and transporting electric bikes, • Deploying bikes at approved locations, • Retrieving damaged or incorrectly parked bikes, • Loading and unloading bikes safely, • Accepting and completing tasks through a mobile app, • Following operational and safety instructions, • Taking clear photographs as proof of task completion, • Keeping the van clean, safe and secure Requirements • Full UK driving licence, • Valid DBS certificate, • Right to work in the UK, • Smartphone with mobile internet, • Physically capable of loading and unloading electric bikes, • Reliable, professional and able to work independently, • Previous van-driving experience is preferred but not essential Don’t Have a Van? We Provide a Rental Scheme You do not need to own a van to apply. We can provide access to a suitable long-wheelbase electric van through our flexible rental scheme, subject to availability. • No traditional credit check, • Refundable deposit and initial rental payment required, • Future rental payments can be deducted from weekly earnings, • Insurance is the driver’s responsibility, • Shared van options may be available, • Flexible agreement with 30 days’ notice Applicants who already own a suitable electric van are also welcome. What We Offer • Earn up to £300 per day, • Weekly payments, • Flexible working availability, • Tasks available 24/7, • Electric van rental scheme, • Training and onboarding support, • Opportunity to increase earnings by completing more tasks This is a self-employed, task-based opportunity. To apply, please provide your full name, driving experience and confirm whether you have your own electric van or require our rental scheme.

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  • Senior Bookkeeper
    Senior Bookkeeper
    1 month ago
    £12–£16 hourly
    Part-time
    London

    A small friendly family run Accountancy Firm in West Hampstead , London, have a great opportunity for a self-motivated, positive & enthusiastic Senior Bookkeeper (Part Time 16 Hours per week) to join their team. Minimum of 3-5 years’ experience in an Accountancy office/firm • Highly Experienced in Producing LTD Accounts (including full analysis and production of accounts up to trial balance and /or ideally including filing accounts). • Experienced dealing with confirmation statements for Companies House • Experienced in producing and submitting VAT returns and Payroll • Computer Literate in excel, word, outlook, windows 11, OneDrive • Software experience in: Zero, Quickbooks, TaxCalc, Moneysoft (payroll software) • Proficient in dealing with HMRC and using HMRC and Companies House websites • Positive/confident/polite with clients and staff • Keen to learn from others • Proactive & autonomous work ethic (we want you ‘to think on your feet’ & want to learn our business quickly so you can get on with your workload efficiently) • Time Efficient in meetings or phone calls • Adhering to time scales/deadlines • Managing client invoicing and credit control We are flexible although a fixed pattern of work will be agreed e,g the 16 hours can be spread over a few days but once agreed these days and times are fixed. Salary is dependent on level of experience (with a minimum requirement of 3-5 years of comprehensive experience based on our specific requirement- rather than general accountancy experience)

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  • Host / Hostess
    Host / Hostess
    1 month ago
    £13.5–£14 hourly
    Full-time
    London

    Full-time Contract | 35–48 Hours per week About Duck and Rice "An eclectic Soho pub with a world-class Chinese kitchen." We're looking for passionate and energetic Host/Hostess to join our team, helping us create memorable dining experiences in one of Soho's most vibrant restaurants. The Role As a Host / Hostess, you'll be the first point of contact for our guests and play a key role in creating a warm, welcoming, and memorable experience from the moment they arrive. You'll help set the tone for exceptional hospitality while working closely with the wider Front of House team. You will: • Welcome and greet guests warmly, creating a friendly and professional first impression., • Manage reservations, bookings, and guest seating efficiently., • Escort guests to their tables and provide menus when required., • Maintain an organised and accurate table plan throughout service., • Communicate effectively with the FOH teams to ensure smooth service., • Monitor guest flow and manage waiting times professionally., • Respond to guest enquiries and requests with a positive and helpful attitude., • Assist the FOH team during busy service periods wherever needed., • Maintain high standards of cleanliness, presentation, and organisation at the reception desk., • Help ensure every guest feels valued and well looked after throughout their visit. We're looking for candidates who: • Have at least 1–2 years' experience in a busy restaurant or hospitality environment., • Have a warm, friendly, and confident personality., • Are passionate about delivering exceptional customer service., • Have excellent communication and interpersonal skills., • Are organised, attentive to detail, and able to multitask in a fast-paced environment., • Remain calm and professional under pressure., • Have a positive attitude, strong work ethic, and willingness to learn., • Hold the legal right to work in the UK. Salary & Benefits: • Up to £14.00 per hour, depending on experience, plus a share of credit card tips., • Free staff meals prepared daily by our accomplished chefs., • Personal training and development programme., • 50% food and beverage discount across our restaurants worldwide., • Uniform provided., • Life Assurance and 24/7 GP consultation access via Hospitality in Action. Join Our Team If you're passionate about hospitality, love creating great first impressions, and enjoy making guests feel genuinely welcome, we'd love to hear from you. Join us at The Duck & Rice in the heart of Soho and become part of a team dedicated to delivering exceptional hospitality and memorable experiences. Apply today and become part of the Duck & Rice family.

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  • Supervisor
    Supervisor
    1 month ago
    £15–£18 hourly
    Full-time
    London

    Job Opening: Supervisor- Bottega 35 Location: 35 Kensington High street, London W8 5EB Pay Rate: £15 per hour Bottega 35 London is looking for an energetic and reliable Supervisor to join our dynamic Management Team . This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements -The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order , and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing , table preparation, and the other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements: -A positive attitude and strong teamwork skills -Ability to work under pressure -Previous experience in a restaurant (training provided ) -Excellent communication and attention to detail Why join Bottega 35? -Competitive hourly rate of £15 per hour Supportive team and great working atmosphere -Opportunities for career growth within the company -It's in High Street Kensington very close to transports links -Free staffs meals prepared daily by our chefs

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  • Claims Handler
    Claims Handler
    2 months ago
    £23000–£25000 yearly
    Full-time
    London

    Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

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  • Bar Staff
    Bar Staff
    2 months ago
    £11.5–£17 hourly
    Part-time
    London

    The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12–£15 hourly
    Part-time
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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