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  • Supervisor
    Supervisor
    hace 55 minutos
    £15–£18 por hora
    Jornada completa
    London

    Job Opening: Supervisor- Bottega 35 Location: 35 Kensington High street, London W8 5EB Pay Rate: £15 per hour Bottega 35 London is looking for an energetic and reliable Supervisor to join our dynamic Management Team . This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements -The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order , and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing , table preparation, and the other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements: -A positive attitude and strong teamwork skills -Ability to work under pressure -Previous experience in a restaurant (training provided ) -Excellent communication and attention to detail Why join Bottega 35? -Competitive hourly rate of £15 per hour Supportive team and great working atmosphere -Opportunities for career growth within the company -It's in High Street Kensington very close to transports links -Free staffs meals prepared daily by our chefs

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  • Head Barista
    Head Barista
    hace 17 horas
    €13.71–€17.71 por hora
    Jornada completa
    London

    HEAD BARISTA – HONEST GREENS We are Honest Greens 🌱, a fast-growing, purpose-driven restaurant lifestyle brand born from the belief that living a healthy lifestyle is a fundamental human right. Since 2017, we’ve been redefining the way people eat by offering real, honest, and delicious food fast and affordable , made by real chefs using fresh, local, and sustainable ingredients. Our mission is to democratize healthy living and become part of our customers’ everyday lives. We’re here to challenge the rules of the industry, championing real food, authentic people, and a culture where everyone can grow, learn, and be themselves. If you’re passionate about coffee, teamwork, and building something meaningful in a dynamic environment , this might be your place. We are looking for an experienced and passionate HEAD BARISTA to lead our café team and ensure excellence in every cup, every dessert, and every customer interaction. Your day-to-day will include… • Leading and coordinating the café team to ensure top-quality coffee, tea, and dessert preparation., • Ensuring compliance with quality standards, hygiene protocols, and food safety regulations within the café area., • Planning and organizing café operations to optimize time, workflow, and resources., • Training, mentoring, and motivating the team to foster a collaborative, engaged, and high-performing environment., • Supporting the front-of-house team when needed, contributing to smooth service and great guest experiences. Skills & Qualifications • Proven experience as a Head Barista or in a similar role, ideally in high-volume environments., • Genuine passion for coffee, healthy food, sustainability, and environmental responsibility., • Strong leadership and communication skills, with the ability to inspire and guide teams., • Ability to manage multiple tasks in a fast-paced, dynamic setting., • Team player mindset you enjoy collaborating and supporting others whenever needed. What we offer • Permanent contract., • Full-time position (30-40 hours per week)., • The opportunity to be part of a fast-expanding company with a clear purpose and strong values, committed to real and sustainable food., • A dynamic, collaborative, and people-first work environment. Benefits 💸 Attractive wage 🍍 Free daily food ( daily credit during your shift) 🥑 50% discount in our restaurants (monthly limit) 🎟️ Corporate events and team activities 🚀 Internal growth opportunities 📚 Ongoing training and development

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  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    hace 1 día
    Jornada completa
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

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  • Part-time / Seasonal Receptionist and Content Creator
    Part-time / Seasonal Receptionist and Content Creator
    hace 2 días
    £13 por hora
    Jornada parcial
    London

    About Us Cheeez isn't a photobooth. It's a ritual. Others capture how people look, and Cheeez captures what happens between them. That idea is now moving beyond the booth: into retail pop-ups, collaborations, events, photo booth hire, and franchises across London. 📸✨ We're looking for Part-time or Seasonal Receptionists & Content Creators to be the first person our guests meet, and the one who makes sure the room is already warm before anyone steps in front of the lens. What You'll Do Operations — 90% • We go first. Greet and host every guest — breaking the ice is our job, not theirs. Set the tone before the countdown starts., • Keep the studio welcoming and comfortable — tidy, and "social media ready" at all times. We don't make it prettier, we remove what's in the way., • Nobody just watches. In every group, notice who’s awklardly holding the bags and encourage them to join in. Marketing — 10% • Take part in content shoots — our monthly challenge and occasional in-store sessions with the Marketing Lead. Paid extra, on top of your usual shift, not instead of it. Credited when it's featured on our socials. Working together You'll work closely with the Studio Team, the Studio Manager, and the Operations & People Lead — with the Marketing Lead on an ad-hoc basis for content. You're line-managed by the Business Operations & People Lead for the operations side of the role, and the Marketing Lead for the marketing side. What You Can Expect • Part-time/Seasonal position, Central London., • Opening & closing shifts, rotational — times to be confirmed., • A creative work environment in some of Central London's best spots., • Real growth opportunities inside a fast-expanding London brand., • Monthly content shoots are separate, paid hours — on top of your usual shift, never a swap for it. Must-haves • Full flexibility: availability across peak festive periods, including weekends and evening closing shifts., • You make everyone feel like the reason the room is fun today — not a spectator, not a bystander., • An eye for detail: you keep things sharp, tidy, and worth noticing., • Big vibes, always styled: you live and breathe the Cheeez aesthetic., • Comfortable on camera — up for a bit of playful chaos in front of the lens, not just behind it. All applicants must have the right to work in the UK. We love looking through every single application, but due to the high volume of interest, we are only able to reach out directly to shortlisted candidates. If you don't hear back from us within 14 days of submitting your application, please assume you haven't been successful this time around. Don't be discouraged though! We keep amazing profiles on file, and we’d love for you to keep an eye out for future openings at Cheeez.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 4 días
    £15–£19 por hora
    Jornada completa
    London

    🚨 Full-Time Experienced Waiter/Waitress | Earn up to £19 per Hour | Immediate Start Available 🚨 Fish! Restaurant – Borough Market, London Bridge 📍 Borough Market, SE1 9AL Are you an experienced waiter or waitress looking to join one of London's busiest and most established restaurants? Fish! Restaurant is a vibrant seafood brasserie located in the heart of Borough Market. We are proud of our professional team, high standards, and exceptional guest experience. We are currently looking for a passionate and energetic full-time waiter/waitress to join our front-of-house team. What You'll Be Doing 🍽 Delivering exceptional service in a fast-paced, high-volume restaurant🛎 Managing your own section confidently and efficiently💬 Building rapport with guests and creating memorable dining experiences📈 Driving sales through menu knowledge and upselling🤝 Working closely with your colleagues to ensure smooth service What We're Looking For ✔ Minimum 2–3 years' experience in a busy, high-end London restaurant✔ Strong organizational skills and the ability to manage a large section✔ Confident with sales and upselling✔ Excellent communication and teamwork skills✔ Fast-paced, energetic, and professional attitude✔ Full-time availability and flexibility✔ Good English communication skills Important ⚠️ We are currently recruiting FULL-TIME and FLEXIBLE candidates only. ⚠️ This role does not offer fixed days off or fixed shifts. Availability for evenings, weekends, and public holidays is essential. ⚠️ Only applicants with legal Right to Work in the UK and a valid Share Code will be considered. We are unable to offer visa sponsorship for this position. What We Offer 💷 Earn between £15–£19 per hour 💰 Pay package includes: • £13.50 per hour (including tronc), • Additional monthly Bonus through our points system, • Credit card and cash tips 📱 Monthly pay with early access via Stream🏖 28 +days holiday, increasing with service🍽 50% staff dining discount plus 20% family discount🛍 SAGE retail and wellbeing discounts🥘 Free staff meals and drinks while on duty🎁 £500 Refer-a-Friend bonus🏦 Pension scheme📈 Career development and progression opportunities🌟 Be part of the unique atmosphere and energy of Borough Market🤝 Friendly, supportive, and professional team environment If you love hospitality, thrive in a busy restaurant, and want to be part of a successful team, we'd love to hear from you. Apply now and join Fish! Restaurant at Borough Market. 🐠

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  • Claims Handler
    Claims Handler
    hace 6 días
    £23000–£25000 anual
    Jornada completa
    London

    Claims Handler Location: City of London – Fenchurch Street Salary: £23,000–£25,000 per annum Working Days: Monday to Friday Hours: 09:00 – 18:00 About National Accident Support Line National Accident Support Line (NASL) provides a one-stop solution for people following a non-fault road traffic accident. We help coordinate the services our clients may need following an accident, including vehicle recovery, replacement hire vehicles, vehicle repairs and access to other accident-related services. Our aim is simple: to make the claims process as straightforward as possible for our clients while ensuring claims are handled efficiently and professionally from start to finish. The Role We are looking for a confident, organised and customer-focused Claims Handler to join our team. The primary focus of this role is to manage and progress non-fault road traffic accident claims, supporting clients throughout the claims process and ensuring all relevant information is obtained, recorded and communicated accurately. You will be responsible for speaking with clients, third parties, insurers, repairers and other relevant parties to ensure claims continue to progress smoothly. This is a fast-paced role where organisation, communication and attention to detail are essential. You will become a key point of contact for clients and will be expected to provide a professional and helpful service throughout their claim. Key Responsibilities • Handling and progressing non-fault road traffic accident claims from initial notification through to resolution., • Contacting clients to obtain accurate information regarding their accident and circumstances., • Taking detailed and accurate claim information and ensuring all relevant documentation is obtained., • Maintaining regular communication with clients and keeping them informed of claim progression., • Liaising with insurers, third parties, witnesses, repairers, recovery companies and other relevant parties., • Following up outstanding information, documents and actions to prevent unnecessary delays., • Assessing claim information and ensuring files are progressed in line with internal processes., • Updating internal systems and claim records accurately and promptly., • Monitoring claim stages and identifying any issues that could affect progression., • Escalating issues or complex matters to the appropriate member of the team when required., • Managing a caseload effectively and ensuring tasks and follow-ups are completed within required timescales., • Making and receiving telephone calls relating to active claims., • Responding to emails and other correspondence professionally and within appropriate timescales., • Working closely with the Client Relations, Hire, Repairs, Business Relations and Operations teams., • Ensuring clients receive a professional and positive experience throughout their claim., • Maintaining accurate records of all conversations, actions and correspondence., • Ensuring all company procedures, compliance requirements and data protection standards are followed. What We're Looking For An excellent candidate for this role will have: • A confident and professional telephone manner., • Strong communication and interpersonal skills., • The ability to communicate effectively with clients and third parties., • Excellent organisation and time-management skills., • Strong attention to detail and accuracy., • The ability to manage multiple claims and tasks at the same time., • Confidence making and receiving a high volume of telephone calls., • Good written communication skills., • Confidence using Microsoft Office, email and cloud-based systems., • The ability to remain calm and professional when dealing with difficult or frustrated clients., • A proactive approach to following up outstanding tasks and progressing claims., • The ability to work independently while also contributing effectively to a wider team., • Good problem-solving skills and the ability to identify when an issue needs to be escalated., • A willingness to learn and develop knowledge of the accident management and motor claims process. Previous experience in claims handling, accident management, insurance, customer service, credit hire, motor claims or another telephone-based role would be beneficial, although full training will be provided. Knowledge of the motor insurance, vehicle repair or accident management industry would be an advantage but is not essential. What You Get • Internal training and development opportunities., • Full training on NASL's claims processes and systems., • Opportunity to develop a career within claims and accident management., • Experience working across a wide range of motor claims and accident-related services., • NASL social events and holidays., • Opportunity to work in the heart of the City of London., • Fast-paced and varied working environment., • 1-hour lunch plus 2 breaks., • Opportunity to progress within the business. Our Culture We value people who communicate well, take responsibility for their work and are committed to providing a high standard of service to our clients. We work as a team and believe that everyone plays an important role in ensuring our clients receive the right support following an accident. Equity, diversity and inclusion matter to us. We welcome applications from candidates from a broad range of backgrounds and experiences and believe that different perspectives make our business stronger.

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  • Bar Staff
    Bar Staff
    hace 6 días
    £11.5–£17 por hora
    Jornada parcial
    London

    The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

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  • Van Owners Only – Earn Up to £300 Per Day
    Van Owners Only – Earn Up to £300 Per Day
    hace 7 días
    £20–£45 por hora
    Jornada completa
    London

    Company: Standby Couriers Ltd Location: Central London – Westminster and Camden, Wandworth, Islighton Job type: Self-employed Pay: Task-based, paid weekly Van rental scheme available Job Description Standby Couriers is recruiting reliable and hardworking self-employed van drivers to support our e-bike logistics operation across Central London. The role involves collecting, transporting, deploying and retrieving electric bikes at designated locations. Tasks are managed through a mobile application and are available 24 hours a day, seven days a week. Drivers can earn up to £300 per day, depending on the number and type of tasks successfully completed. Earnings are not guaranteed and may vary according to productivity, task availability and operational conditions. Responsibilities • Collecting and transporting electric bikes, • Deploying bikes at approved locations, • Retrieving damaged or incorrectly parked bikes, • Loading and unloading bikes safely, • Accepting and completing tasks through a mobile app, • Following operational and safety instructions, • Taking clear photographs as proof of task completion, • Keeping the van clean, safe and secure Requirements • Full UK driving licence, • Valid DBS certificate, • Right to work in the UK, • Smartphone with mobile internet, • Physically capable of loading and unloading electric bikes, • Reliable, professional and able to work independently, • Previous van-driving experience is preferred but not essential Don’t Have a Van? We Provide a Rental Scheme You do not need to own a van to apply. We can provide access to a suitable long-wheelbase electric van through our flexible rental scheme, subject to availability. • No traditional credit check, • Refundable deposit and initial rental payment required, • Future rental payments can be deducted from weekly earnings, • Insurance is the driver’s responsibility, • Shared van options may be available, • Flexible agreement with 30 days’ notice Applicants who already own a suitable electric van are also welcome. What We Offer • Earn up to £300 per day, • Weekly payments, • Flexible working availability, • Tasks available 24/7, • Electric van rental scheme, • Training and onboarding support, • Opportunity to increase earnings by completing more tasks This is a self-employed, task-based opportunity. To apply, please provide your full name, telephone number, driving experience and confirm whether you have your own electric van or require our rental scheme.

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  • Front of House Team Member
    Front of House Team Member
    hace 6 días
    £12–£15 por hora
    Jornada parcial
    London

    The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 23 días
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • SUPPORT WORKER – SUPPORTED ACCOMMODATION
    SUPPORT WORKER – SUPPORTED ACCOMMODATION
    hace 29 días
    £13–£15 por hora
    Jornada parcial
    London

    We are looking for a proactive, organised and reliable support worker to join a supported accommodation team. The role focuses on supporting residents to develop greater independence, maintaining safe and well-managed accommodation, and keeping accurate records. Resident support • Conduct regular face-to-face support sessions with allocated residents., • Complete and review Individual Support Plans and Support & Move-On Plans within required timescales., • Maintain accurate support logs and electronic resident records., • Help residents develop independent living and life skills, including budgeting and financial management., • Assist with Housing Benefit and Universal Credit matters, rent arrears and benefit issues where required., • Support residents with education, training, employment, housing and move-on options., • Encourage residents to engage with agreed support plans., • Identify safeguarding or welfare concerns and escalate them appropriately., • Maintain professional boundaries and confidentiality. Property and accommodation • Carry out regular checks of allocated properties, including communal, internal and external areas., • Identify and report repairs, maintenance issues, property damage and health and safety concerns., • Follow up reported repairs and liaise with the maintenance team regarding outstanding works., • Check that rubbish is managed and that fire exits, escape routes and communal areas remain clear., • Check that required property and fire safety signage is displayed., • Assist with move-in and move-out checks, including checking furniture, equipment and other property items., • Take photographs and record evidence of property issues where required., • Keep property inspection and maintenance records up to date., • Report compliance concerns promptly to management. Administration and communication • Update internal trackers and databases., • Ensure support documentation is completed accurately and within required timescales., • Monitor outstanding actions and follow them through to completion., • Communicate effectively with management, administration and other members of the support team.

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  • Front of House Team - Host
    Front of House Team - Host
    hace 29 días
    £13–£14 por hora
    Jornada completa
    London

    Full-time Contract | 35–48 Hours per week About Duck and Rice "An eclectic Soho pub with a world-class Chinese kitchen." We're looking for passionate and energetic Host/Hostess to join our team, helping us create memorable dining experiences in one of Soho's most vibrant restaurants. The Role As a Host / Hostess, you'll be the first point of contact for our guests and play a key role in creating a warm, welcoming, and memorable experience from the moment they arrive. You'll help set the tone for exceptional hospitality while working closely with the wider Front of House team. You will: • Welcome and greet guests warmly, creating a friendly and professional first impression., • Manage reservations, bookings, and guest seating efficiently., • Escort guests to their tables and provide menus when required., • Maintain an organised and accurate table plan throughout service., • Communicate effectively with the FOH teams to ensure smooth service., • Monitor guest flow and manage waiting times professionally., • Respond to guest enquiries and requests with a positive and helpful attitude., • Assist the FOH team during busy service periods wherever needed., • Maintain high standards of cleanliness, presentation, and organisation at the reception desk., • Help ensure every guest feels valued and well looked after throughout their visit. We're looking for candidates who: • Have at least 1–2 years' experience in a busy restaurant or hospitality environment., • Have a warm, friendly, and confident personality., • Are passionate about delivering exceptional customer service., • Have excellent communication and interpersonal skills., • Are organised, attentive to detail, and able to multitask in a fast-paced environment., • Remain calm and professional under pressure., • Have a positive attitude, strong work ethic, and willingness to learn., • Hold the legal right to work in the UK. Salary & Benefits: • Up to £14.00 per hour, depending on experience, plus a share of credit card tips., • Free staff meals prepared daily by our accomplished chefs., • Personal training and development programme., • 50% food and beverage discount across our restaurants worldwide., • Uniform provided., • Life Assurance and 24/7 GP consultation access via Hospitality in Action. Join Our Team If you're passionate about hospitality, love creating great first impressions, and enjoy making guests feel genuinely welcome, we'd love to hear from you. Join us at The Duck & Rice in the heart of Soho and become part of a team dedicated to delivering exceptional hospitality and memorable experiences. Apply today and become part of the Duck & Rice family.

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  • Room Attendant
    Room Attendant
    hace 1 mes
    £12.71–£14.02 por hora
    Jornada completa
    London

    Conifer is a leading provider of hospitality and staffing solutions, partnering with some of the UK's most prestigious hotels and hospitality venues. We are currently seeking experienced and reliable Room Attendants to join the housekeeping team at a prestigious 4★ hotel in London. This is a fantastic opportunity for candidates who take pride in delivering exceptional cleanliness standards and want to develop their experience within a professional hotel environment. The Role As a Room Attendant, you will play an important role in creating a memorable guest experience by ensuring bedrooms and hotel areas are maintained to the highest standards. You will be part of a dedicated housekeeping team working in a fast-paced environment where attention to detail, efficiency, and excellent service are essential. Start Date: ASAP Key Responsibilities • Clean and prepare guest rooms according to hotel standards, • Make beds, change bed linen, and replenish towels and guest amenities, • Clean bathrooms to excellent hygiene and presentation standards, • Maintain cleanliness and appearance of public and back-of-house areas, • Complete assigned rooms efficiently while maintaining high-quality standards, • Work closely with supervisors and colleagues to ensure exceptional guest satisfaction Requirements • Previous housekeeping experience, ideally within a 4★ or 5★ hotel environment, • Strong attention to detail and commitment to delivering high standards, • Reliable, hardworking, and positive attitude, • Ability to work efficiently in a busy hotel environment, • Good spoken English is required, • Availability to work weekends, • Proof of right to work in the UK (ID, proof of address, National Insurance Number), • UK hotel experience preferred; international experience may be considered with suitable references What We Offer • £12.71 per hour basic rate, • Additional productivity bonus of £1.31 per hour from your first day when achieving 16 credits/rooms per day, • Earn up to £14.02 per hour from your first day, • Full-time work in one convenient hotel location, • Supportive and friendly management team, • Training and development opportunities, • The opportunity to gain experience within a prestigious London hotel How to Apply If you are an experienced Room Attendant looking for a new opportunity within a professional hotel environment, we would love to hear from you. Apply today and become part of the Conifer hospitality team. If you do not hear from us within two weeks, please consider your application unsuccessful on this occasion.

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  • Payroll Administrator
    Payroll Administrator
    hace 1 mes
    £15–£20 por hora
    Jornada parcial
    London

    Quality of Life Homecare Ltd – Queensbury, London Hours: 20–25 hours per week (flexible) Salary: £15-20 per hour (depending on experience) Join Our Team Quality of Life Homecare Ltd is a well-established and growing domiciliary care provider supporting people across North West London. With approximately 120 employees, we are looking for an experienced and highly organised Senior Payroll and Accounts Officer to manage our payroll and day-to-day finance functions. This role would particularly suit an experienced payroll manager, finance officer, bookkeeper, or retired/semi-retired accountant seeking a rewarding and flexible part-time position. Key Responsibilities • Manage weekly and monthly payroll for approximately 120 employees, • Ensure accurate PAYE, National Insurance, pension, and HMRC submissions., • Administer workplace pensions and auto-enrolment., • Process staff expenses and travel claims., • Maintain purchase and sales ledgers., • Raise invoices and reconcile customer payments., • Carry out bank reconciliations., • Monitor cash flow, debtor balances, and credit control., • Prepare monthly management accounts and financial reports., • Liaise with the external accountant regarding month-end and year-end accounts., • Maintain accurate payroll and financial records., • Ensure compliance with HMRC, employment legislation, and financial procedures., • Identify opportunities to improve payroll and financial processes. Essential Requirements • At least 5 years' experience in payroll and accounts., • Strong knowledge of PAYE, RTI, pensions, and HMRC regulations., • Experience using payroll and accounting software such as BrightPay, Xero, or QuickBooks., • Excellent Microsoft Excel skills., • High level of accuracy, discretion, and attention to detail., • Excellent organisational and communication skills., • Ability to work independently and manage competing priorities. Desirable • AAT qualification or equivalent., • Experience within the health or social care sector., • Knowledge of payroll for shift workers and variable-hour employees. What We Offer • Flexible working hours., • Friendly and supportive working environment., • Competitive hourly rate., • Ongoing professional development., • Opportunity to become a valued member of our senior management support team. If you are an experienced payroll and finance professional looking for a flexible and rewarding opportunity, we would be delighted to hear from you. Retired and semi-retired professionals are especially encouraged to apply.

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  • Van Drivers – Earn Up to £300 Per Day
    Van Drivers – Earn Up to £300 Per Day
    hace 1 mes
    £20–£45 por hora
    Jornada completa
    London

    Company: Standby Couriers Location: Central London – Westminster and Camden Job type: Self-employed Pay: Task-based, paid weekly Van rental scheme available Job Description Standby Couriers is recruiting reliable and hardworking self-employed van drivers to support our e-bike logistics operation across Central London. The role involves collecting, transporting, deploying and retrieving electric bikes at designated locations. Tasks are managed through a mobile application and are available 24 hours a day, seven days a week. Drivers can earn up to £300 per day, depending on the number and type of tasks successfully completed. Earnings are not guaranteed and may vary according to productivity, task availability and operational conditions. Responsibilities • Collecting and transporting electric bikes, • Deploying bikes at approved locations, • Retrieving damaged or incorrectly parked bikes, • Loading and unloading bikes safely, • Accepting and completing tasks through a mobile app, • Following operational and safety instructions, • Taking clear photographs as proof of task completion, • Keeping the van clean, safe and secure Requirements • Full UK driving licence, • Valid DBS certificate, • Right to work in the UK, • Smartphone with mobile internet, • Physically capable of loading and unloading electric bikes, • Reliable, professional and able to work independently, • Previous van-driving experience is preferred but not essential Don’t Have a Van? We Provide a Rental Scheme You do not need to own a van to apply. We can provide access to a suitable long-wheelbase electric van through our flexible rental scheme, subject to availability. • No traditional credit check, • Refundable deposit and initial rental payment required, • Future rental payments can be deducted from weekly earnings, • Insurance is the driver’s responsibility, • Shared van options may be available, • Flexible agreement with 30 days’ notice Applicants who already own a suitable electric van are also welcome. What We Offer • Earn up to £300 per day, • Weekly payments, • Flexible working availability, • Tasks available 24/7, • Electric van rental scheme, • Training and onboarding support, • Opportunity to increase earnings by completing more tasks This is a self-employed, task-based opportunity. There is no fixed salary or guaranteed level of income. To apply, please provide your full name, telephone number, driving experience and confirm whether you have your own electric van or require our rental scheme.

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