Crm specialist jobs in Brierley HillCreate job alerts

Element has an opportunity for a Customer Service Representative (m/w/d) for our lab in Dudley. Our Customer Service Representatives (CSRs) are the essential first point of contact for customer quote requests. Playing a vital part in keeping our sales engine running: handling pricing enquiries, responding to RFQs (Requests for Quotes), and working closely with sales colleagues to ensure our customers receive timely, accurate responses. Fantastic communicators, our CSRs provide an essential link between our sales teams, customers and our operations colleagues. Key to success as a CSR is the ability to establish a personal rapport with our customers. Confidently and proactively engaging with them by phone and email to ensure our quotes meet their needs. Core Responsibilities Handle incoming requests for pricing and quotations quickly and accurately, ensuring a high level of service and responsiveness Work closely with sales and operations colleagues to deliver well-informed, customer-focused quotes Build rapport with customers through friendly, professional communication by phone and email Spot potential for additional services by asking thoughtful, customer-focused questions during conversations Proactively follow up on outstanding RFQs and requests to keep opportunities moving Ensure customer needs are fully understood and addressed, asking clarifying questions where needed Skills Relevant technical knowledge; sales experience an advantage Skilled at explaining technical concepts to both specialist and non-specialist audiences Strong knowledge of quotation process (can be developed on the job) Bachelor’s degree preferred in engineering, science, business, or equivalent experience Proficient in MS Office Familiarity with CRM an advantage Strong communication skills Ability to build positive customer relationships Attention to detail Financial awareness Effective time management Familiarity with CRM tools Working knowledge of our products and services (or willingness to learn)

We are recruiting on behalf of our client for the position of Service Advisor. This is a full-time, permanent role offering a competitive annual salary of up to £31,000, depending on experience. The Service Advisor role is Monday to Friday, with no weekend working required, providing an excellent work-life balance. This opportunity is ideal for skilled professionals seeking to develop their career within a reputable and forward-thinking automotive business. Benefits: Up to £31,000 per annum salary (dependent on experience) Ongoing training and career development opportunities Company pension scheme Staff discounts on servicing and vehicle repairs Company events throughout the year Uniform provided Free on-site parking Employee referral incentive scheme Long Christmas shutdown for family time Supportive and friendly team environment Stable, long-term career within a growing companyDuties of the Service Advisor: Deliver outstanding customer service via telephone, email, and face-to-face Manage customer enquiries from initial contact through to vehicle collection Process service jobs using the garage management system Order vehicle parts and allocate them to relevant jobs Handle parts returns and liaise with suppliers Ensure accurate data entry and CRM management Utilise modern, AI-integrated systems and technology Conduct customer follow-up calls and satisfaction checks Assist in the management and development of internal systems Support front-of-house team with daily operations Ensure a seamless customer journey and uphold company standardsRequirements: Excellent communication and interpersonal skills Highly organised with strong attention to detail Confident in using computer systems and modern technology Positive, proactive attitude Ability to work efficiently in a fast-paced environment Previous experience as a Service Advisor, customer service, administration, or within the automotive sector (preferred but not essential) Eagerness to learn and progress within the businessThe Service Advisor role offers the opportunity to work within a well-established business committed to employee development and customer satisfaction. If you meet the requirements and are eager to join a respected organisation, this is an excellent career move. Contact the Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stourbridge and the West Midlands, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Marketing & Brand Manager (Part-Time) Shape the Future of a Growing Education Recruitment Business Location: Hybrid / Flexible Working (West Midlands preferred) Hours: 2–3 Days Per Week Salary: £30,000 – £35,000 Pro Rata Reporting To: Managing Director About Applebough Education Applebough Education is a specialist education recruitment business supporting schools, academies and academy trusts across the Midlands, London and the South East. Following our successful award onto the Government Commercial Agency's RM6376 Supply Teachers & Education Recruitment Framework, we are entering an exciting period of growth and expansion. As we continue to increase our presence across our regions, we are looking for an experienced Marketing & Brand Manager to help strengthen our market position and support our ambitious growth plans. The Opportunity This is an exciting opportunity for an experienced marketing professional who enjoys building brands, influencing strategy and making a visible impact within a growing business. Working directly with the Managing Director, you will take ownership of Applebough's marketing activity, helping to increase brand awareness, strengthen engagement with schools and academy trusts, attract high-quality education professionals and support business growth across our regions. This role offers genuine autonomy and the opportunity to help shape the future direction of the company as we continue to expand. Key Responsibilities You will develop and implement Applebough's marketing strategy, identifying opportunities to increase market share and support growth across the Midlands, London and the South East. You will monitor market trends and competitor activity while ensuring our brand remains visible and well-positioned within the education sector. The role will involve strengthening our brand presence through consistent messaging, creating marketing collateral, case studies and success stories, and managing our digital marketing activity. You will oversee social media channels, create engaging content for schools, academy trusts and candidates, and develop thought leadership campaigns that demonstrate our expertise within education recruitment. You will also design and deliver targeted marketing campaigns aimed at schools, academy trusts, teachers, teaching assistants and SEN professionals. In addition, you will manage website content, support SEO initiatives and help improve both candidate attraction and employer engagement. Reporting and analysis will form an important part of the role, including producing monthly performance reports, measuring campaign effectiveness and providing recommendations for future marketing activity. What We're Looking For We are looking for someone with previous marketing experience, a strong understanding of digital marketing and social media, and experience creating and managing successful marketing campaigns. You will be an excellent communicator with strong content creation skills and the ability to work independently while taking ownership of projects. Commercial awareness and a results-focused approach are essential. Experience within recruitment or the education sector would be advantageous, as would knowledge of CRM systems, marketing automation platforms, academy trusts or public sector organisations. What Success Looks Like Within your first 12 months, we would expect to see increased brand awareness across our target regions, stronger engagement with schools and academy trusts, improved candidate attraction and retention, and consistent marketing campaigns supporting business growth. Success will also be measured through clear reporting, measurable return on marketing activity and a growing market presence across our key regions. Why Join Applebough? This is a unique opportunity to work directly with the Managing Director and play a key role in shaping the future of a growing organisation. We offer flexible and hybrid working arrangements, genuine autonomy and ownership, and the opportunity to build and develop the marketing function as the business continues to expand. If you are excited by the opportunity to influence strategy, build a brand and see the direct impact of your work, we would love to hear from you

Overview: Working alongside our client, an established injection moulding manufacturer servicing a range of market sectors, we are seeking a Business Development Manager to support continued business growth. Remit: • This position will suit an experienced technical sales professional with demonstrable experience within injection moulding or other plastics manufacturing disciplines, • Fantastic opportunity for a motivated Business Development Manager to join an established and forward thinking company focused on driving continued business growth, • As Business Development Manager you will be responsible for actively seeking new business opportunities, building long term relationships with customers and effectively managing these customer accounts Role: • In the role of Business Development Manager you will promote the toolmaking, assembly and injection moulding capabilities, • The successful Business Development Manager candidate will be the first point of contact for new business leads, • Identification and pursuit of new business opportunities, • Continued account management of new customers gained to improve growth and support, • Account management for the shared sales office portfolio of customers, • Analyse new business leads and filter to the appropriate BDM, • Management of the CRM system with new leads, opportunities and contact details, • Research and stay up-to-date with the latest market trends and issues within the Plastics industry, • Be able to set goals, plan and manage projects, manage the risks involved, cost, time and teams working on ongoing projects, • Formalise quotations for new tooling and moulding work, • Liaise with Subcontractors for up to date pricing, • Build relationships with multiple parties from inside and outside the company, • Benchmark the competition to help keep the company ahead of it., • Attend Exhibitions and follow up on generated leads Experience Requirements: • Proven experience in business development or sales roles, preferably within the plastics/manufacturing sector, • Demonstrable success in generating new business leads and closing deals, • Proficiency in using Salesforce CRM or similar CRM software for managing customer relationships, • Strong understanding of sales processes, negotiation techniques, and client management, • Excellent organisational skills with the ability to manage multiple projects simultaneously, • Exceptional communication and interpersonal skills, capable of engaging diverse stakeholders effectively, • A proactive approach with strategic thinking capabilities to identify growth opportunities Key Words: “Business Development Manager”, “Technical Sales Manager”, “Sales Manager”, “Technical Sales Engineer”, “BDM”, “Account Manager”, “Plastics”, “Injection Moulding”, “Mould Tooling” FOOTER Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. For all UK job positions work seekers must be eligible to work and live in the UK Sierra 57 Consult – Technical Engineering & Manufacturing Recruitment Specialist – Plastics, Packaging & Precision Engineering “Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable”. Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google “Sierra 57” & register with us

Order Processing Customer Agent – Manufacturing / Technical Salary: £35,000 + Additional Benefits Location: West Midlands Sector: Technical Capital Equipment Contract: Full Time – On Site About the Opportunity Are you a technically minded professional who is experienced in End to End order processing and customer support. We are assisting a global leader in industrial automation, seeking a Customer Support Agent to join the CRM Centre. This unique role bridges the gap between technical sales support and operational excellence, ensuring our customers receive seamless service from the initial inquiry through to final invoicing and equipment delivery. The Role You will act as the first point of contact for our customers, managing the complete lifecycle of technical order process. Your will be providing proactive technical sales order support to grow accounts and taking full ownership of the order processing cycle. Key Responsibilities: Customer Interaction: Building confirmed orders from the sales team, liaise with customers regards to order timelines and items. Technical Sales Support: Develop and present sales proposals/quotations, follow up on the CS business pipeline, and identify areas to maximise customer spending. Order Management: Take full ownership of the order processing cycle from initial customer order and purchase requests to booking goods, customs clearance, and final invoicing. Manage and schedule delivery partners and keep track of the order from manufacture to the customers door. Logistics Coordination: Partner with logistics providers to track deliveries and manage import/export documentation. Operational Efficiency: Document all interactions in Salesforce CRM and use SAP to maintain accurate inventory and shipment records. Cross-Functional Collaboration: Align with the sales and finance department on overdues and tax topics while collaborating with internal teams to advocate for the customer. Who You Are You are a highly organised customer support / order processing specialist who is very organised and can handle technical complexities and administrative precision with equal ease. Requirements: Experience: At least 2 years of experience in a technical customer-facing role Technical Skills: Proficient in SAP and Salesforce CRM highly advantageous Software: Advanced skills in Microsoft Office (Excel, Word, PowerPoint) for creating reports and presentations. Communication: Exceptional oral and written communication skills with a "customer-first" philosophy. Attributes: Self-initiated with a sense of urgency, high attention to detail, and the ability to work under pressure. If you feel you have the required experience, we look forward to reviewing your CV / Application

Experienced in managing large technical projects including discovery phase - experience of CMS and CRM ideal but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Agile Project Manage

This role is 100% office-based in Banbury, focusing on processing customer enquiries and orders, managing communication between departments, and maintaining CRM data.

Strong Salesforce or major CRM experience. Experience supporting eCRM and digital campaign optimisation. Drive CRM and fan data excellence across email, web and app.

CRM Specialist - Highly Sought After US Law Firm - Intapp DealCloud. An outstanding US law firm is seeking a CRM Specialist with strong Intapp DealCloud experience to support business development, client relationship management, and data-driven decision-making across the firm. Proven experience as a

Responsibilities Configure and execute end-to-end CRM campaigns across multiple channels, including email, onsite notifications, and promotional pages Utilize data and reporting tools to support segmentation, targeting, and optimal campaign timing decisions Analyze campaign performance using dashboa

Position: Data quality / CRM operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Role Responsibilities Evaluate AI-generated artifacts against domain-specific quality rubrics. Qualifications Must-Have 5+ years of relevant professional experience in Data quality / CRM o

Senior Operations Manager - Planned Works in Housing.An opportunity has arisen to join one of the largest regional housing associations across the south of England, providing safe, high-quality, and affordable homes for thousands of customers.Your new employer has a strong focus on customer experien

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury.A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Ke

Your days as a Care Assistant will be varied, interesting and rewarding, from general care right through to specialist dementia care. You’ll also be integral to developing residents Care Plans, which includes being aware of any specialist support needs.

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Verity Healthcare Limited is a domiciliary care company operating with trained care workers who attend to the needs of our service users in their own homes.We work with Local Authorities, NHS, CCGS, private hospitals, and private clients.We provide a wide range of care services, to help our clients

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

We are seeking an Operations Manager to lead, manage, and develop the efficient and effective delivery of defined services in accordance with legislation, regulatory standards, and contractual requirements.This role is crucial in ensuring the achievement of quality and performance objectives, managi

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Fraud & Financial Crimes Analyst.Hybrid - Lancashire (3x days per week).This is an opportunity to step into a high-impact analytics role within a fast-moving financial services environment that sits at the intersection of retail, data and risk.You will play a key role in shaping how fraud and fi

Our client is a large local government organisation and looking for an experienced Data / Reporting Analyst to join their team.This is initially a 3 month contract which may be extended for the right applicant.Provide data and intelligence to support the improvement, transformation and reform progra

Are you looking to benefit from a new career in Data Analysis?.If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst.We do this using our specialised Data Analyst career pro

Accountants Data Analyst .Office Based – Worcestershire).At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more than 3 million devices throughout the IT lifecycle.As a result, we are perfectly placed to provide our customers with expert guidance and advice acr

Are you looking to benefit from a new career in Data Analysis?.If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst.We do this using our specialised Data Analyst career pro

Operations Manager - Autism and Learning Disabilities.Salary: £50,000 - £52,000 + Benefits.Location: West Midlands (Hybrid with regular travel across services).A well-established and values-driven care organisation is seeking an experienced.This is an excellent opportunity for a passionate leader

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

IT Operations Manager (Field based).Multi-site role across several Independent schools in the East Midlands & Anglia regions.Up to £58,500 negotiable + strong benefits inc:.Expensed travel from closest base site, Contributory pension scheme - employer contribution up to 18%.Free lunches in term

FDM is a global business and technology consultancy seeking an Automation Data Analyst (Finance) to join a project within the Financial Services sector.This is initially a 6 month contract with strong potential for extension and will be a hybrid role based in Cheshire.This opportunity is suited to a

Contact Centre Operations Manager (Digital & Direct Operations Manager).Rate: £650-£750 per day (Inside IR35 via umbrella).Location: West Midlands - Hybrid working options available (.Candidates UK wide can be considered).We are seeking an accomplished UK based Contact Centre Operations Manage

UK) with occasional travel to Milton Keynes and customer sites – Driving Licence is essential.We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high-quality managed services across a complex, multi-platform infrastructur

As a Senior CRM Analyst, you will lead CRM analytics to drive data-led marketing strategy, optimise campaigns, and deliver actionable customer insights for commercial impact. Contribute to CRM and marketing planning using customer and campaign analysis. The successful Senior CRM Analyst will have th

The successful candidate will drive service improvement, ensure statutory and regulatory compliance, champion person-centred practice, and work with partners to deliver high-quality services that promote independence, safeguard vulnerable adults and achieve positive outcomes.Lead the operational del

Technical Operations Manager - M&E.Progression opportunities into a Director role long term.Are you an experienced professional in mechanical and electrical (M&E) building services, ready to take the next step in your career? My client are seeking a highly skilled and motivated Technical Ope

Deputy General Manager / Operations Leader.Basic + Significant Profit Share + Bupa + 6% Pension.A rare opportunity to become the Managing Director's trusted number two within a successful business backed by a £1bn+ group.Lead people, drive operational performance, manage key customer relationships,

Twice a month onsite in Hampshire.Working with a FTSE 100 client who are looking for a Data Visualisation & Automation Analyst.This role will be responsible for delivering end-to-end solutions that enable decision making.This will be a technical role which will require a full-stack mindset, comb

Senior Operations Manager – Student Accommodation.Reporting to: Head of Operations.Contract: Full-time, Permanent.Salary: £60,000 – £65,000 per annum (depending on experience).Bonus: Performance-related bonus linked to agreed KPIs.The Senior Operations Manager plays a critical senior leadersh

An excellent opportunity has arisen for an experienced Property Operations Manager to join a well-established and growing housing provider within a dynamic and evolving Property Services function.This Property Manager plays a key part in overseeing the delivery of responsive repairs, planned mainten

Our client is a specialist international engineering and technology group operating across advanced manufacturing, precision engineering and highly technical product markets. With multiple specialist businesses operating across the UK and internationally, the organisation combines strong technical e

Major loss adjusting practice seeks Chartered Surveyor to take on a technical management role.You will oversee a team of 8-9 Surveyors who provide guidance to the Domestic Major Loss Unit, the Agricultural & Rural Network and the Third Party Property Damage Liability team for the full range of b

In this role you will take ownership of all B2B marketing campaigns across email, web, social and other digital channels using CRM / Automation Tools (Hubspot pr.