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IT Application Specialist Nottingham Permanent £30,000 – £32,000 + benefits Looking for more than just another IT support role? • This is a fantastic opportunity to step into a hands-on, project-focused IT position where you’ll play a key role in driving digital transformation across a growing business., • You’ll be joining at an exciting time, with major investment in systems, data, and infrastructure, including a large-scale CRM and digital transformation programme., • This is a varied role where no two days look the same, combining project delivery, systems work, and business collaboration:, • Working on business-critical projects across tools like Power Automate, SharePoint, MS Dynamics, and Salesforce CRM, • Supporting the delivery of a major infrastructure and CRM transformation programme, • Collaborating with the data team and wider business on digitalisation and improvement initiatives, • Managing and contributing to IT and non-IT projects, including reporting, stakeholder engagement, and driving change, • Supporting IT security and compliance in line with group standards, • Getting involved in a range of system and application improvements based on business needs, • Alongside this, you’ll also support day-to-day IT operations, including:, • 1st line support (user setup, password resets, software installs, asset tracking), • Some experience in an IT support or technical role, • A strong interest in projects, systems, or application support, • Someone who wants to progress beyond 1st line support, • Confident communicator who can work with stakeholders across the business, • Move beyond support into projects and applications, • Work with modern platforms like Dynamics, Salesforce, and Power Platform, • Be part of a major transformation programme, • Gain exposure to data, systems, and business change, • Clear opportunity to develop your IT career

Senior Customer Service Manager £45,000 Permanent Nottingham Full-time – Office Based Harper Recruitment Group is supporting a fast-paced, service-driven business based in Nottingham. An exciting opportunity has arisen for an experienced Senior Customer Service Manager to lead a small customer service function, reporting directly into the CEO. This role is ideal for a hands-on leader who thrives in a high-volume environment involving quotations, phones, email traffic, case management and service calls. You will be responsible for managing day-to-day customer operations, driving service quality and ensuring efficient workflow across all customer touchpoints. Key responsibilities: • Leading, coaching and developing a team of 2–3 Customer Service Advisors, • Managing customer queries, complaints, order tracking and bespoke quotation requests, • Overseeing phones, email inboxes, live cases and service call activity, • Ensuring accurate and timely quotations, supporting the team with complex or bespoke requirements, • Managing escalations, monitoring case progress and ensuring SLA adherence, • Allocating workload, balancing priorities and improving response times, • Driving NPS, complaint reduction and service quality improvements, • Working closely with logistics, warehouse, sales and operations teams, • Producing service performance reports, identifying trends and recommending improvements, • Reviewing systems, procedures and communication flows to enhance efficiency, • Acting as the senior point of contact for internal and external stakeholders, • Delivering coaching, performance reviews and development plans, • Ensuring accuracy, compliance and consistency across all customer interactions What we’re looking for: • Senior customer service leadership experience within a fast-paced, multi-channel environment, • Strong background in quotations, case management and service call handling, • Experience managing high-volume phones and email operations, • Proven ability to lead teams through change, growth and process improvement, • Excellent communication skills with a calm, solutions-focused approach, • Strong organisational skills and the ability to prioritise under pressure, • Confident using CRM systems, case-management tools and Microsoft Office, • A proactive leader who can drive performance, quality and customer satisfaction, • Experience within a logistics, distribution or product-based environment is highly beneficial What’s on offer: • £45,000 salary, • Free on-site parking, • Company pension scheme, • Training and development opportunities, • Supportive, collaborative working environment, • Opportunity to shape and elevate the customer service function FAQs What happens after I apply? A member of our experienced recruitment team will carefully review your application. If you’re shortlisted, we’ll be in touch to discuss your background, what you’re looking for, and whether the role is the right fit. We’ll guide you through the whole process, from application to placement. Will my application be kept confidential? Yes. Your details are only shared with the employer once we’ve spoken with you and you’ve agreed to move forward. Will someone help me prepare for interviews? Yes. Your consultant will brief you on the company, role expectations and the interview process, ensuring you feel informed and confident. Meet your Recruitment Consultant, Luke Finance and Contact Centre specialist who loves helping candidates and clients at every stage of the recruitment journey, bringing knowledge, support and a friendly approach. About Harper Recruitment Group Harper Recruitment Group has been offering high-quality recruitment services across the East Midlands and beyond since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

Sales Support Executive – Estimating Nottingham | Full-time | Permanent About Ventro Group Ventro Group is a leading fire safety and building compliance business, delivering critical life safety services across the United Kingdom. Backed by private equity investment from KLAR Partners, we are on an ambitious growth journey - scaling our operations, investing in our people, and raising standards across the fire safety sector. Operating through our specialist brands Ventro, Firntec, and HJS, we provide a comprehensive range of services including: • Passive fire protection and remediation, • Active fire systems design, installation, and maintenance, • Fire risk assessments and building compliance consultancy, • Façade inspection and remediation The Role We are looking for an experienced Sales Support Executive to join our Nottingham-based estimating team. Reporting to the Sales Manager, you will be responsible for producing accurate and competitive estimates for passive fire protection projects across the UK. You will work closely with the sales team to support enquiries, tenders, and pricing strategies, ensuring all estimates are commercially sound, technically compliant, and delivered to deadline. This role is well suited to a detail-driven estimator who thrives in a fast-paced environment and enjoys balancing accuracy, compliance, and commercial competitiveness. Key Responsibilities • Produce accurate and competitive estimates for passive fire protection works, including fire stopping systems, compartmentation, fire doors, intumescent coatings, cavity barriers, and fire resistant boards, • Review architectural drawings, specifications, and technical documentation to complete detailed take-offs, • Calculate material requirements, labour costs, and project timelines, • Conduct site surveys where required, • Work closely with the sales team to prepare quotations and support tender submissions, • Liaise with suppliers to secure competitive pricing, • Maintain estimating databases and up-to-date price lists, • Ensure all estimates comply with Building Regulations Part B and relevant British Standards, • Identify project risks and highlight technical or compliance considerations, • Collaborate with project managers, fire engineers, and installation teams to ensure estimates are deliverable What We’re Looking For Essential • Proven estimating experience within passive fire protection, fire stopping, or the construction industry, • Strong numerical ability with excellent attention to detail, • Ability to read and interpret technical drawings and specifications, • Experience using estimating software and Microsoft Excel, • Strong communication skills and the ability to work effectively with multiple stakeholders, • Ability to manage multiple estimates in a deadline-driven environment Desirable • Technical qualification in construction, fire safety, or a related discipline, • Knowledge of passive fire protection systems and compartmentation principles, • Understanding of Building Regulations Part B and fire safety compliance requirements, • Experience with CRM or construction estimating systems, • Fire safety-related certifications Travel: Occasional site visits across the UK – access to reliable transport required. Our Values At Ventro Group, our values define how we work and what we expect from our people. Right from the Start You take pride in producing high-quality work, get things right first time, and always keep the customer at the centre of what you do. Extreme Ownership You take accountability for your results, recognise the impact of your work on others, and approach challenges with a solutions-focused mindset. Day 1 Mindset You stay lean, adaptable, and customer-focused, continuously looking for ways to improve and never becoming complacent. What We Offer • Competitive salary and benefits package, • Career progression within a PE-backed, high-growth organisation, • Investment in training and professional development, • A collaborative, values-led culture, • The opportunity to work in a sector that genuinely saves lives How to Apply Apply with your CV via our careers portal or contact the Ventro Group Recruitment Team for more information. Ventro Group promotes equality and values diversity. We welcome applications from all sections of society and are happy to discuss reasonable adjustments to support your application. By submitting an application you are agreeing to Ventro Group's GDPR Privacy Notice (including data storage). Ventro Group prefers to hire directly. Recruitment agencies should not submit speculative CVs.

Job Title: CRM Specialist\nLocation: Nottingham\nSalary: £36,000 - £40,000 (DOE)\nType: Permanent || Full Time\nHours: Monday - Friday 08:00 - 17:00 || 1 Day WFH (Tue/Wed/Thu)\nOverview\nThe Flavour Network is in close partnership with a fast-growing, digitally led consumer brand to recruit a CRM Specialist. This is a true "soul contributor" role. A hands-on position for someone who loves being in the trenches, owning the end-to-end CRM strategy without the need for large teams or agency support. As the CRM Specialist, you will be the engine room of the CRM function, responsible for everything from writing high-converting copy to building complex flows and analysing cohort performance to drive acquisition, retention, and subscription growth across multiple brands.\nReporting to the Head of Acquisition & Retention, you will operate within a high-performing digital growth team. As the CRM Specialist, you will be someone who has thrived in smaller, agile environments (sub-£50M turnover) and is comfortable taking full, autonomous ownership of the customer lifecycle. You must bring proven, hands-on experience using Klaviyo to build campaigns and automated flows, a strong understanding of Shopify/eCommerce, and a flair for writing punchy, data-backed copy that directly influences customer retention and LTV.\nKey Responsibilities for the CRM Specialist:\n * Own and execute the end-to-end CRM strategy across email, SMS, WhatsApp and direct mail\n * Plan and deliver weekly campaign calendars aligned with trading and marketing priorities\n * Support reactivation and retention initiatives through CRM\n * Build and optimise automated flows including welcome, onboarding, abandoned browse/cart, post-purchase, replenishment, churn prevention and win-back\n * Develop lifecycle strategies aligned to subscription customers and key lifecycle stages\n * Manage advanced segmentation and targeting strategies\n * Deliver personalised customer journeys to improve engagement and conversion\n * Lead A/B and multivariate testing across subject lines, creative, messaging, offers, and send times\n * Continuously improve performance through data-led optimisation\n * Monitor and analyse key metrics including open rate, CTR, CVR, revenue per recipient, churn and lifetime value\n * Report on performance and share insights with stakeholders\n * Ensure all CRM activity aligns with GDPR, consent management and deliverability best practices\n * Maintain a consistent, high-quality customer experience across all channels\nRequirements for the CRM Specialist:\nEssential:\n * Minimum 3 years’ experience in CRM, Email Marketing or Lifecycle Marketing\n * Proven experience using Klaviyo to build campaigns and automated flows\n * Strong understanding of Shopify/eCommerce environments\n * Strong attention to detail across copy, design and execution\n * Experience working with subscription-based models (e.g. Recharge or similar)\n * Ability to design and build emails (Klaviyo and/or Figma)\n * Experience with WhatsApp marketing tools\n * Strong segmentation, personalisation and data-driven targeting skills\n * Confident in analysing performance metrics and driving optimisation\n * Commercially focused with a strong understanding of revenue and retention\n * Analytical and data-driven with a test-and-learn mindset\n * Creative thinker with the ability to deliver engaging, on-brand messaging\nDesirable:\n * Experience with SMS marketing platforms\n * Basic HTML/CSS knowledge for email editing\n * Experience with A/B and multivariate testing\n * Knowledge of email deliverability best practices\n * Familiarity with CDPs, loyalty or referral platforms\nIf you have the relevant experience and are looking to take ownership of a high-impact CRM function within a growing business, we would love to hear from you

Content Project Manager - Digital Screens & Campaigns\n Nottingham Hybrid (4 days office, 1 day WFH) \nFull-time, Permanent- Mon-Fri, 9:00-17:30\nSalary - Negotiable dept on exp \n\nAre you a driven, detail-obsessed Content Project Manager with a creative agency background? Do you thrive in a fast-paced environment where no two days look the same? We have an exciting opportunity for a talented campaign and content professional to join a specialist digital screens team, delivering high-impact content for major clients across the UK.\n\nThis is a hands-on, client-facing role at the heart of a busy production and creative operation -ideal for someone who loves the buzz of agency life, takes real pride in flawless delivery, and knows how to keep multiple projects moving at pace.\n\nTHE OPPORTUNITY\n\nYou will take ownership of digital content projects and campaigns from first brief to final pixel managing timelines, budgets, creative resources, and client relationships simultaneously. You will act as the central point of coordination between clients, creative teams, and production, ensuring every project lands on screen on time, on budget, and to an exceptional standard.\n\nIf you are the kind of person who pre-empts problems before they happen, communicates clearly under pressure, and brings structure and calm to a busy project environment -we want to hear from you.\n\n KEY RESPONSIBILITIES\n\nEnd-to-end management of digital content projects and campaigns - from briefing through production to final on-screen delivery\nOwning project timelines, budgets, and resource allocation across multiple concurrent campaigns\nBriefing, directing, and coordinating internal creative, studio, and production teams to ensure efficient workflow and on-time delivery\nCompiling and managing content schedules, briefing the internal scheduling team accordingly\nBuilding and maintaining strong day-to-day client relationships -managing expectations, providing proactive updates, and attending briefing and review meetings\nInputting, tracking, and managing all project activity within CRM and CMS systems\nBalancing competing priorities across cost, time, and quality -making clear, confident decisions when trade-offs are required\nIdentifying and implementing improvements to production workflows and content delivery processes\nSupporting estimating, scoping, and commercial management of projects \n\nSKILLS & EXPERIENCE REQUIRED\n\nDemonstrable experience managing digital content production from brief to delivery across multiple simultaneous projects\nStrong working knowledge of creative and production processes -able to brief designers, producers, and studio teams with clarity and confidence\nExcellent organisational skills with a sharp eye for detail -nothing gets missed on your watch\nExceptional written and verbal communication skills - confident presenting to clients and collaborating across teams\nProficient in Microsoft Office 365 - essential for day-to-day project management and reporting\nHands-on experience with CRM and CMS platforms\nCommercially aware - understands budgets, estimates, and the value of delivering a great client experience\nCool-headed under pressure with strong problem-solving instincts\nA natural collaborator and leader -able to motivate and direct others without losing momentumYOU MIGHT CURRENTLY BE WORKING AS A:\n\nContent Project Manager or Senior Content Executive in a creative or digital agency\nCampaign Manager or Campaign Executive managing multi-channel content delivery\nDigital Producer overseeing creative production workflows\nTraffic or Studio Manager with client-facing project responsibilities\nMarketing Project Manager within an agency or in-house brand team WHY THIS ROLE STANDS OUT\n\nWork on high-profile campaigns for major UK clients\nJoin a specialist, growing team in an exciting and evolving sector\nReal variety - no two projects or campaigns are the same\nA clear, important role with genuine ownership and accountability\nHybrid working with a collaborative, fast-paced office cultureInterested? Call TurnerFox Recruitment or email your CV

Title: Head of Services – Community & Independent Living Services Salary: £42,000 – £49,000 per annum (dependent on experience) Contract: Full time Job Type: Permanent Location: Home-based with travel to London and service areas (London, Kent, Surrey, Essex and Berkshire) This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK. Overview We are recruiting a Head of Services on behalf of a well-established charity dedicated to improving the lives of deaf people and the wider communities they support. This is a senior leadership opportunity for an experienced health and social care professional looking to make a genuine and lasting impact across a diverse portfolio of community-facing services. The successful candidate will play a key role in securing the long term sustainability of these services whilst championing the needs of some of the most vulnerable deaf people in the communities served. About the Role Reporting to the Director of Finance and Operations, the Head of Services will hold senior management responsibility for staff across multiple geographically dispersed teams. Services span London, Kent, Surrey, Essex and Berkshire, with the postholder expected to travel to the London office regularly and to service locations as required. This is a hands-on yet strategic role. You will be expected to provide confident operational leadership whilst also contributing to income generation, funding bids, commissioner relationships and the wider senior leadership team agenda. A strong understanding of financial sustainability within the charity and social care sector will be essential, as will the drive to identify new and innovative ways to grow service income and demonstrate impact. It is not essential that candidates come from a deaf organisation or are BSL users, however a genuine willingness to understand and embrace deaf culture and work towards a basic level of sign language is expected. What matters most is a strong health and social care background, proven multi-service management experience, and the commercial acumen to help stabilise and grow the service. Key Responsibilities • Provide senior leadership and operational oversight across Independent Living, Advocacy, Advice, Employability services and other funded community projects, • Lead and support Operations Managers and Team Managers to ensure services are well-resourced, compliant and consistently achieving quality and performance standards, • Act as Operational Safeguarding Lead for the directorate, ensuring robust safeguarding policies, procedures and escalation processes are in place and consistently followed, • Work closely with the Director of Finance and Operations to ensure services are financially sustainable, operating within agreed budgets and meeting contractual obligations, • Contribute to income generation through funding applications, tender submissions, commissioner engagement and partnership development, • Oversee service performance monitoring using data and CRM systems to inform decision-making, evidence impact and meet contractual reporting requirements, • Contribute to organisational strategy, governance and risk management as a member of the senior leadership team, • Support workforce planning, recruitment, succession planning and employee relations in collaboration with HR, • Promote a culture of accessibility, inclusion and continuous improvement, keeping the needs of deaf and disabled service users central to all activity Requirements Essential: • Significant senior management experience within community services, health and social care, charity, advice, advocacy or public sector environments, • Proven experience leading multi-disciplinary or geographically dispersed teams through senior managers or operational leads, • Demonstrable experience overseeing funded services, contracts and performance frameworks, • Experience working with statutory commissioners, local authorities and external funding bodies, • Strong understanding of safeguarding responsibilities, governance and risk management in community-based services, • Experience contributing to income generation activities including contract development, funding bids or tender submissions, • Health and Social Care qualification or equivalent professional experience, • Willingness to attend training and work towards BSL Level 2, • Ability to analyse complex service and financial information to support informed decision-making, • Strong communication, influencing and stakeholder management skills, • Must undergo an enhanced DBS check, • Car owner/driver with willingness to travel across service areas Desirable: • Experience overseeing quality assurance frameworks and compliance standards such as AQS or Matrix, • Recognised leadership and management qualification, • Experience of working with deaf people or individuals with complex communication needs, • sign language user or BSL Level 2 Benefits • Competitive salary of £42,000 – £49,000 dependent on experience, • Home-based role with flexibility and autonomy, • Opportunity to join a values-driven charity at a pivotal point in its development, • Senior leadership position with genuine scope to influence strategy and service direction Working Pattern This is a full-time permanent role. The position is home-based with a requirement to travel regularly to the London office and to service locations across London, Kent, Surrey, Essex and Berkshire. Some flexibility around working hours may be required to meet the needs of the service, including occasional evenings or weekends. Contact Details If you wish to either apply or gain further information, please contact Ed at Compass Associates on 02394 214 487 or email Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 in vouchers for each successful recommendation. Compass Associates, established in 2009, is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.

Medicines Management Specialist - Neurodiversity Team Location: Remote Contract: Permanent | Full-time Are you an experienced Pharmacist and Independent Prescriber looking to take the next step in your career? Our client, a large Mental Health Provider, is looking for a Medicines Management Specialist to join their Neurodiversity team. What You’ll Do: • Provide clinical input on side effects and medication safety in collaboration with prescribers., • Oversee all repeat prescriptions (NHS and private), ensuring alignment with titration outcomes and clinical recommendations., • Support and quality-check the implementation of the NHS Electronic Prescription Service (EPS) for ADHD medications., • To participate in the development and delivery of the ADHD Service, to ensure continuity of supply of medicines and support patients as they move between episodes of care and care settings., • Liaise with the in-house cardiac physiologist to assess and coordinate further investigations (e.g., ECG) prior to medication initiation when required., • Assist in policy and procedure implementation within the pharmacy team., • Review all medication use regularly, actively participate in multidisciplinary team meetings, ensure optimum administration times, documentation of doses outside normal limits, appropriate blood tests carried out. What We’re Looking For: • Completion of an accredited Independent Prescribing (IP) course and have at least 2 years of post-qualification prescribing experience in ADHD medications (both stimulant and non-stimulant)., • Demonstrated experience in prescribing ADHD medications (both stimulant and non-stimulant), and a range of mental health medications, including; antipsychotics, antidepressants and anxiolytics as part of clinical practice., • Postgraduate qualification in mental health therapeutics, or willing to study for such., • Pharmacist registered with the General Pharmaceutical Council (includes Degree in pharmacy, one-year preregistration training and final examination)., • Experience of using CRM Tools, • Clear understanding of the need to maintain confidentiality in all areas of work including phone conversations, written materials and computerised materials and processes., • In-depth knowledge of ADHD medications, including their mechanisms, side effects, and appropriate use It is important to note, that this is not a patient facing role. Why Join? You’ll be part of a leading team in Mental Health Services with a genuine possibility to make a difference to patients' lives. Benefits: • 33 Days annual leave (inc. 8 public holidays.), • Pension scheme. To register your interest in this role or to find out more, don't hesitate to get in touch with Chris or Sophia via T: 0203 910 0570

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must be Baseline Personnel Security Standard (BPSS) eligible. Are you passionate about building seamless digital experiences that transform how organisations operate? We’re looking for a ServiceNow Platform Implementation Solution Specialist to join our growing Digital Customer Experience practice. This is an exciting opportunity to work at the heart of customer, employee, and technology transformation, designing and delivering impactful ServiceNow solutions. 🔹 What You’ll Be Doing 💻 Design & Deliver ServiceNow Solutions Work across key workflow areas including: • Customer Experience (CSM, Field Service, Portals), • Technology Experience (ITSM, ITOM, ITAM), • Employee Experience (HRSD, Onboarding, Workplace Services) 🎯 Enhance User Experience • Build intuitive interfaces using Next Experience UI, • Develop role-based dashboards with UI Builder & Service Portal, • Create seamless and engaging user journeys 🔗 Integration & Data Management • Integrate ServiceNow with external systems (CRM, HR, eCommerce), • Use REST/SOAP APIs and IntegrationHub to enable end-to-end workflows, • Support data migration and alignment across platforms, • Leverage modern data capabilities like workflow data fabric & RaptorDB 🔹 What We’re Looking For ✅ Proven ServiceNow experience Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery ✅ Strong understanding of customer journeys and employee lifecycle experiences ✅ Technical expertise in JavaScript, HTML, CSS, Glide API, Flow Designer, IntegrationHub ✅ Experience integrating ServiceNow with enterprise systems ✅ Strong problem-solving skills and analytical mindset ✅ Excellent communication skills with the ability to engage stakeholders at all levels Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time) Hiring process: two steps Salary- up to £80,000 annually DOE Direct hire full time employee opportunity (B2B contract is not available). We offer an attractive referral scheme for placements we make (Terms & Conditions apply). ___ so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me. Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate. Purpose of the role The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely. Client Engagement & Relationship Management • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme., • Build strong relationships with clients and understand their business needs and challenges., • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme. Technology Advisory & Roadmap Development • Assess client readiness for digital transformation and identify suitable IDTs., • Develop tailored technology adoption roadmaps to support business growth and efficiency., • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners., • Deliver specialist advice on digital technologies and their implementation., • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers Outreach & Networking • Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs, • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery Project Delivery & Monitoring • Coordinate site visits and remote consultations to ensure successful implementation., • Monitor progress against agreed transformation plans and provide ongoing support., • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting., • Assist our marketing resources in the development of good quality case studies., • Work with our course providers to ensure course content is relevant to clients' needs, • To maintain a high level of awareness of new technology developments and understanding of their industrial application. Experience • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors., • Track record of working with SMEs and understanding their operational challenges., • Experience in stakeholder engagement and relationship management., • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise., • Expertise in product/service/process design and development from conception through to commercialisation. o Develop improved products and services • Understanding and experience of project management techniques. o Enhanced competitiveness o Improved sustainability Essential Knowledge: o Product or Process Modelling and Simulation o Augmented or Virtual Reality (AR/VR) o Systems Integration o Additive Manufacturing o Cybersecurity o Sensor Technology o Artificial Intelligence (AI) • Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs., • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match., • Experience in delivering training or workshops on digital technologies or similar improvement processes., • Familiarity with government-funded programmes or business support initiatives. (desirable), • Knowledge of sustainability and green manufacturing practices. (desirable) Essential Skills: • Strong written and oral presentation abilities., • Excellent communication and networking skills, with the ability to engage effectively at all levels., • Ability to explain complex technical concepts in simple terms., • Strong planning, organisational, administrative, and project management skills., • Well-developed IT skills, including Tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

This role requires a minimum of 3 years' experience in CRM or Email Marketing, with proven experience in Klaviyo.

We’re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It’s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here’s a look at some of the things you’ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations

Job title: HP Product Sales Specialist Location: Nottingham or Reading (3 days in the office, 2 days WFH) Salary: £30,000 - £40,000 + Commission (up to £10,000) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Are you driven, motivated, and ready to make an impact? At XMA, we’re not just hiring for skills—we’re hiring for attitude. We’re looking for someone who’s motivated, has a strong work ethic, and is keen to learn. If you’re passionate about technology, eager to develop your expertise, and thrive in a collaborative, fast-paced environment, this is your opportunity to shine. Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home. What You’ll Do: HP Product Sales Specialist Be the go-to expert for HP products, services, pricing, and propositions. Support sales teams with HP Partner Portal navigation, bid pricing, and deal registrations. Engage directly with customers to promote the HP Client Ecosystem. Collaborate with HP and XMA account managers to win new business and grow existing accounts. Deliver internal training and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We’re Looking For: HP Product Sales Specialist Essential: A proactive, motivated attitude and a strong work ethic. Strong communication, negotiation, and customer engagement skills. Experience in the IT Channel, either from a vendor, reseller or a distributor. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). Desirable: Degree in Business, Marketing, IT, or Sales Management. HP/HPE certifications or willingness to obtain. CRM proficiency and understanding of HP’s product ecosystem. We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests. Keywords: HP Product Sales Specialist, HP products, IT Sales, IT Channel, Account Management, Account Manager, IT Sales Specialist

The Commercial Enablement & CRM Specialist at LGC is an outstanding chance to create a meaningful impact within a world‑class organization! This role is essential in equipping our commercial teams with the tools, content, training, and systems needed to drive revenue growth. Analyse CRM data to id

Just Us People, a vibrant meal delivery service in the UK, is seeking a CRM Associate to enhance customer retention through data-driven lifecycle management.

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Support CRM managers to become more effective in their CRM campaigns with a strong focus on understanding the customer content optimisation and highly targeted data for activating CRM campaigns. Ideally 2+ years of relevant CRM experience. Manage the end-to-end delivery of multi-channel CRM campaign

The ideal candidate will have a degree, relevant experience, and strong skills in CRM management and proposal development.

CRM SYSTEMS & INTEGRATION SPECIALIST. We are seeking a technically accomplished CRM Systems & Integration Specialist to play a pivotal role in shaping and maintaining a world-class customer data ecosystem. Lead the technical configuration and ongoing development of the CRM ecosystem.

They are seeking a technically strong HubSpot CRM Specialist to take ownership of backend CRM operations, automation, and process optimization. We are hiring a HubSpot CRM Specialist with strong backend and systems‑thinking capabilities to build, optimize, and manage HubSpot infrastructure. Analyz

This role involves managing the RHS email calendar and supporting marketing automation efforts using platforms like Campaign Monitor and CRM integration with Microsoft Dynamics 365.

A leading recruitment firm is seeking a CRM Marketing Operations Specialist to enhance marketing strategies through messaging channel solutions. Candidates should have experience in marketing operations, be familiar with CRM automation, and possess strong communication skills.

We’re looking for a Senior Operations Specialist (Driver Communications and Engagement) to support in raising awareness and adoption of Bolt and increase engagement among our driver community. You’ll collaborate with local ops, local marketing and central marketing specialist teams to shape and

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A tech-focused company is seeking a CRM Specialist to manage and optimize CRM systems and email marketing campaigns. Candidates should have over 3 years of experience in CRM management, expertise in tools like HubSpot or Salesforce, and a strong grasp of email marketing best practices.

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The Orange Square Company is seeking a detail-oriented CRM Coordinator to join their UK Ecommerce team. The successful candidate will manage CRM campaigns, support automated customer journeys, and analyze performance metrics using tools like Ometria and Google Analytics. Ideal for someone with 2-3 y

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Conduct a full review of the existing Dynamics CRM setup. Reconfigure or redesign the CRM to improve usability and performance. Introduce best practices for CRM governance and usage.

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Our Client, a prestigious US law firm - based in the heart of the City - are seeking urgently a professional with excellent knowledge of Intapp Dealcloud and Interaction as they are migrating one to the other and looking for a true self starter who can co-ordinate and manage the database system.You

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This role focuses on delivering audience-led marketing campaigns to engage with various stakeholders using Zoho CRM.

The ideal candidate has 3+ years in CRM marketing and experience with platforms like Braze.

Enable is seeking a CRM & Data Specialist to join their team in Battersea. This full-time role will involve managing and administering HubSpot CRM, ensuring data accuracy and facilitating the rollout of new systems.