Offres crm specialist à NorwichCréer des alertes d'emploi

Business Development Consultant\n\nAbout Select Recruitment\n\nSelect Recruitment are a well-established Recruitment agency with over 40 years supporting our clients across multiple sectors in the East Anglia region. With specialist divisions covering Industrial, Commercial, Hospitality, Construction, and Accountancy & Finance, we place both temporary and permanent candidates with a wide range of clients. We are proud of the relationships we have built with our clients and are now looking to expand our business development capability to support continued growth.\n\nThe Role\n\nThis is an exciting opportunity for a commercially driven individual to join our team in a dedicated Business Development. You will be responsible for generating new business and developing existing client relationships across multiple divisions, supporting both temporary and permanent recruitment activity. This role is central to our growth strategy and offers the opportunity to make a real and visible impact across the business.\n\nKey Responsibilities\n\nProactively identify and target new business opportunities across all divisions, including Industrial, Commercial, Hospitality, Construction, Logistics, and Accountancy & Finance\nConduct high-volume cold calling and warm calling activity to lapsed and existing clients to reactivate and grow accounts\nDevelop and maintain a strong pipeline of new business through structured outreach, networking, and market research\nConduct face-to-face client meetings and site visits to build relationships, present service offerings, and agree terms of business\nWork closely with divisional consultants to ensure seamless handover of new clients and ongoing service delivery\nManage your diary effectively to balance prospecting activity, client meetings, and internal collaboration\nMaintain accurate and up-to-date records of all client interactions and activity within the CRM system\nAchieve agreed weekly and monthly KPIs and revenue targets across both temp and perm activity\nRepresent Select Recruitment professionally at all times, acting as an ambassador for the brand\nContribute to the wider team culture by sharing market intelligence, competitor insight, and client feedback\n\nWhat We're Looking For\n\nWe are open to candidates from two backgrounds:\n\nAn experienced Sales professional with a background in recruitment or a related B2B services environment, OR\nA skilled Recruitment Consultant with a strong billing history who is ready to take the next step into a dedicated business development role\nIn addition, you will be able to demonstrate:\n\nA confident, resilient, and tenacious approach to sales, comfortable picking up the phone and opening doors\nStrong communication and relationship-building skills, both over the phone and face to face\nThe ability to manage a busy and varied workload with excellent diary and time management\nA results-driven mindset with a track record of hitting or exceeding targets\nGood commercial awareness and the ability to understand client needs across different sectors\nExperience or familiarity with CRM systems and structured sales processes\nA full UK driving licence (essential, given the client-facing nature of the role)\n\nWhat We Offer\n\nA competitive base salary reflective of experience\nA generous, uncapped commission structure\nThe chance to work across a diverse portfolio of divisions and sectors\nA supportive and experienced team environment\nReal opportunity to influence business growth and shape the Business development fuctions\nOngoing training and development support\n\nSelect Recruitment is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, gender, ethnicity, disability, or background

Job Title: Administration Assistant\nLocation: Norwich\nSalary: 25-30k\nRole Overview\nMy client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy.\nThe successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes.\nMust have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided.\nKey Responsibilities\nKey responsibilities for the role will include, but not be limited to the following:\n• Contact new customers registering via our website and guide them through the onboarding process.\n• Clearly explain the benefits and process of our products over the phone, responding confidently to queries.\n• Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail.\n• Liaise with external legal representatives to coordinate contract reviews and finalisation.\n• Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.•\nProvide ongoing customer support throughout their journey, including post-completion follow-up.\n• Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams.\n• Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries.\n• Provide general administrative support across the business to ensure smooth day-to-day operations.\nSkills & Experience\nEssential\n• Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations.\n• Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience.\n• Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail.\n• Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based).\n• Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records.\n• Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs.\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

About Select Recruitment\n\nSelect Recruitment is an established staffing agency operating across multiple sectors throughout the East Anglia region. Our specialist divisions cover Industrial, Commercial, Hospitality, Construction, Logistics, and Accountancy & Finance, and we have built a strong reputation for delivering quality candidates to a loyal and growing client base across Norfolk and Suffolk. As we continue to grow our permanent offering, we are looking for a motivated and commercially minded Recruitment Consultant to join the team.\n\nThe Role\n\nThis is a 360-degree permanent recruitment role, covering the full cycle from business development through to offer management and aftercare. You will be responsible for building and managing your own client portfolio, attracting and engaging top permanent candidates, and matching the right people to the right opportunities. Working as part of a collaborative and supportive team, you will be given the tools, support, and autonomy to build a successful desk and develop your career within a growing agency.\n\nKey Responsibilities\n\nManage the full 360 recruitment cycle for permanent vacancies, from taking a job brief through to offer and placement\nDevelop new client relationships through proactive business development activity, including cold calling, warm calling, and face-to-face meetings\nBuild and maintain a pipeline of active and passive candidates through job boards, LinkedIn, referrals, and direct sourcing\nConduct candidate registrations and interviews, assessing suitability, motivations, and career aspirations\nWrite and post compelling job adverts that attract high-quality applicants across multiple platforms\nManage the interview process end-to-end, including arranging interviews, providing preparation and feedback, and managing offers\nMaintain strong relationships with existing clients, identifying new vacancies and cross-selling additional services where appropriate\nKeep the CRM system accurate and up to date, logging all activity, candidate records, and client interactions\nWork towards and consistently achieve weekly and monthly KPIs and billing targets\nStay informed on sector trends, salary benchmarking, and competitor activity to provide consultative advice to clients and candidates\n\nWhat We're Looking For\n\nWe are primarily looking for candidates with hands-on recruitment experience, but we are equally open to hearing from professionals with strong transferable skills who are looking to build a career in the industry.\n\nYou may be a great fit if you have:\n\nPrevious experience in a recruitment consultant or resourcer role, ideally with exposure to permanent placements\nA background in sales, account management, or a client-facing professional services environment\nExperience in HR, talent acquisition, or internal recruitment and are looking to move agency-side\nStrong interpersonal and communication skills — you are confident on the phone, in meetings, and in writing\nA natural ability to build rapport quickly and maintain trusted, long-term relationships\nA self-motivated, target-driven approach with the resilience to work through the highs and lows of a sales environment\nGood organisation and time management — able to juggle multiple roles, clients, and candidates simultaneously\nCuriosity and a genuine interest in people, careers, and business — you listen well and ask the right questions\n\nWhat We Offer\n\nA competitive base salary commensurate with experience\nAn uncapped commission structure with genuine earning potential\nFull training and onboarding support — including for those new to recruitment\nA sociable, high-energy team environment where success is recognised and rewarded\nClear career progression pathways as the business grows\nAccess to leading job boards, CRM technology, and sourcing tools\nThe stability and support of an established regional agency with a strong client base

Are you the kind of account manager who sees a quiet client and instinctively picks up the phone? Do you find “servicing” a slightly boring word — because for you, every account is a growth opportunity waiting to happen? If yes, read on. I’m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA — ethical sourcing, fully traceable supply chain, compostable packaging — long before any of it became fashionable. They’re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from. About the role This is an account management role with proper commercial bite. You’ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts — through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation. It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground — spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you’re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you. What you’ll be doing Owning a portfolio of premium accounts — managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets. Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality. Spotting growth opportunities within accounts and going after them — range extensions, new lines, activations, gifting opportunities, seasonal pushes. Keeping an ear to the ground for new business — through your accounts, competitor activity and market trends. Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production. Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans. Representing the brand at trade shows and customer events to the highest standard. What you’ll bring to the role Proven account management experience within a premium branded environment — food, drink, lifestyle or other quality-led consumer goods would be great. A genuinely hungry, growth-oriented mindset — you don’t just maintain accounts, you grow them. Strong commercial acumen — comfortable with margin, P&L, forecasting and pricing decisions. Confident, personable and credible at every level, from buyer to category director. Sharp on detail — forecasts that hold up, presentations that land, follow-through that builds trust. A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills. Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents. Experience of co-branded products, NPD launches or activation campaigns. Sage 200 or Microsoft Business Central. My client has built solid foundations and are now investing in the people who will help them push further. You’ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren’t buzzwords — they’re built into how the company operates every day. Based at their Norwich site, full-time, with the travel you’d expect of a national account-management role. This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis