Trabajos crm specialist en Welwyn Garden CityCrear alertas

About Us Qualiko is the international poultry brand produced by one of the largest agricultural holdings in Europe – MHP. Qualiko is an excellent choice of those who value a balanced life. Home cooked Qualiko chicken gives you natural energy and powers you up to life. The Qualiko brand was established in 2011 and is currently supplied to over 80 countries around the world. Role Summary As a Customer Care Specialist you will manage the end-to-end order-to-cash process in SAP and CRM, maintain strong, professional relationships with customers and internal stakeholders, and ensure timely deliveries and invoicing. You will play a key role in achieving our OTIF and order-processing KPIs while supporting customer claims and contract processes. Key Responsibilities • Serve as the primary point of contact for customer care inquiries and build trustworthy, professional relationships with customers and the sales team., • Provide customers with regular updates on order deliveries, documentation and product availability; participate in occasional customer visits., • Coordinate daily with Customer Business Development Managers, import and logistics teams to meet customer needs., • Manage the sales order process in CRM and SAP: receive customer POs, process orders, and notify the 3PL promptly to help achieve 100% OTIF., • Support customers with claims by providing status updates and advising on required documentation or actions., • Monitor and control timely delivery of goods according to delivery schedules., • Ensure timely invoicing (PGI) in line with actual deliveries and proactively work with SAP credit control to release SC credit blocks., • Support the Sales Team in creating Sales Contracts in CRM and manage order-to-cash activities in SAP. Key Performance Indicators (KPIs) • Order Book: 100% of quotations (that are not on credit block or awaiting product) processed within 24 hours — monitored weekly., • OTIF performance and timely invoicing targets. Required Skills & Experience • Practical experience in customer service, order management or similar roles (ideally in FMCG, manufacturing, distribution, or logistics)., • Hands-on experience with SAP and CRM systems; familiarity with order-to-cash processes., • Strong coordination and communication skills; ability to build relationships across teams and with customers., • Problem-solving orientation and the ability to work in a fast-paced, deadline-driven environment., • Attention to detail and strong organizational skills., • English fluency (written and spoken). Additional languages a plus. What We Offer • A collaborative work environment with clear responsibilities and cross-functional exposure., • Opportunity to impact customer satisfaction and operational KPIs directly., • Professional development and training on SAP/CRM systems., • Competitive compensation and benefits (details to be discussed during the interview). Location Welwyn Garden City, UK (on-site)

Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with rapid company growth plans taking the business from its current £40m T/O to almost £100m within the next 12 to 18 months. As a result of this expansion plan, my client has immediate requirements for a CRM Specialist (HubSpot) based at either my clients Birmingham or Hertford office, to effectively manage and support the Sales Team operationally. Ensuring they have access to accurate customer and prospect data in which to enable them to engage effectively whilst driving pipeline progression and closing opportunities. You will have been in a similar CRM specialist role for the last 12-24 months and act as the point of contact for HubSpot related queries including training and troubleshooting within the sales organisation. ...

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme designed to boost productivity, growth, and efficiency in manufacturing SMEs through the adoption of Industrial Digital Technologies (IDTs). Launched in 2019 in the North-West of England, the programme has successfully expanded to five other UK regions and will launch in London in April 2025, delivered by London & Partners (L&P) within the Small Business Directorate. Purpose of the role The Technology Adoption Specialist will support manufacturing and engineering SMEs across London to transform their businesses through the adoption of Industrial Digital Technologies (IDTs). Acting as the main point of contact for clients, the TAS will develop bespoke IDT transformation roadmaps, provide specialist advice, and manage relationships with relevant SME sector networks. The TAS will operate all across London to deliver workshops for SMEs supported through the programme, and will work from the L&P main office as well as remotely. Client Engagement & Relationship Management • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme., • Build strong relationships with clients and understand their business needs and challenges., • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme. Technology Advisory & Roadmap Development • Assess client readiness for digital transformation and identify suitable IDTs., • Develop tailored technology adoption roadmaps to support business growth and efficiency., • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners., • Deliver specialist advice on digital technologies and their implementation., • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers Outreach & Networking • Proactively engage with small manufacturing and engineering businesses across London in order to promote the programme and encourage registrations of relevant SMEs, • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and building collaborative relationships to support programme delivery Project Delivery & Monitoring • Coordinate site visits and remote consultations to ensure successful implementation., • Monitor progress against agreed transformation plans and provide ongoing support., • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting., • Assist our marketing resources in the development of good quality case studies., • Work with our course providers to ensure course content is relevant to clients' needs, • To maintain a high level of awareness of new technology developments and understanding of their industrial application. Experience • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors., • Track record of working with SMEs and understanding their operational challenges., • Experience in stakeholder engagement and relationship management., • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise., • Expertise in product/service/process design and development from conception through to commercialisation. o Develop improved products and services • Understanding and experience of project management techniques. o Enhanced competitiveness o Improved sustainability Essential Knowledge: o Product or Process Modelling and Simulation o Augmented or Virtual Reality (AR/VR) o Systems Integration o Additive Manufacturing o Cybersecurity o Sensor Technology o Artificial Intelligence (AI) • Knowledge of digital transformation principles and their application in manufacturing and engineering SMEs., • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match., • Experience in delivering training or workshops on digital technologies or similar improvement processes., • Familiarity with government-funded programmes or business support initiatives. (desirable), • Knowledge of sustainability and green manufacturing practices. (desirable) Essential Skills: • Strong written and oral presentation abilities., • Excellent communication and networking skills, with the ability to engage effectively at all levels., • Ability to explain complex technical concepts in simple terms., • Strong planning, organisational, administrative, and project management skills., • Well-developed IT skills, including Tools for remote collaboration, spreadsheets, diary management, email systems, CRM databases., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Due to continued growth, my client is looking for a CRM specialist to join the team at their state‑of‑the‑art facility near Stoke‑On‑Trent. The successful applicant will be responsible for all administration duties relating to the CRM systems to ensure maximum performance and reliability i

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The CRM Configuration Specialist plays a key role in maintaining, improving and supporting the Bullhorn CRM platform across the business. Ensure all CRM changes adhere to ISO27001, internal governance and data security standards. They are responsible for day‑to‑day configuration, data structure

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Job Title: Customer Success Administrator Salary: £28,000 to £30,000 per annum Location: Hatfield Contract: Permanent, full-time Hours: Monday to Friday – 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You’ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED 2+ years in an office based customer service role Excellent communication skills over the phone and email Good numeracy skills Strong IT skills, excellent working knowledge on Excel Full UK licence to get to the location DESIRABLE SKILLS Knowledge / experience in the construction industry Sales support experience Able to read and understand architect drawings and specifications Competent with ERP / CRM systems Previous project coordination experience RESPONSIBILITIES Provide excellent customer service and manage calls. Process orders, coordinate deliveries, and resolve queries. Support customers, sales, and team leader daily. Scale floor plans, coordinate designs, and recommend products. Manage suppliers, chase orders, and check stock availability. Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION 25 days annual leave + bank holidays Christmas closure Workplace pension Parking on-site Modern offices Team events & socials Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT’s Privacy Policy for details on how we manage your data

The Commercial Enablement & CRM Specialist at LGC is an outstanding chance to create a meaningful impact within a world‑class organization! This role is essential in equipping our commercial teams with the tools, content, training, and systems needed to drive revenue growth. Analyse CRM data to id

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A leading international law firm is seeking a CRM Specialist to join its London office and take ownership of CRM data quality, governance and user support. The successful candidate will act as the London subject‑matter expert, ensuring the CRM is accurate, trusted and used effectively across the o

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A leading technology firm in Greater London is seeking a Customer Success Manager to lead customer adoption and engagement strategies.You will work closely with top accounts, designing high-touch success plans that ensure value from the product.Candidates should have over 5 years of relevant experie

A reputable accountancy firm is seeking an Administration Assistant to support both client-facing and internal operations.You will manage communication, oversee post management, and assist in onboarding new clients while maintaining compliance.The ideal candidate has 2–3 years of experience in an

We are seeking a data-oriented CRM Specialist to lead and enhance our email marketing and CRM initiatives. This position is ideal for an individual who is enthusiastic about crafting personalised, data-driven customer experiences and excels at transforming insights into actionable strategies while i

A global B2B distributor is seeking a Sales Support Specialist in Greater London. Ideal candidates will have sales support experience, strong communication skills, and CRM proficiency.

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Candidates should have a minimum of 1 year CRM experience, demonstrable SQL proficiency, and a good understanding of data architecture. MARI is looking for a CRM Operations Executive based in London to join their Data and Insights Team. The role is responsible for delivering data services, managing

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Work with the Head of CRM, Senior CRM Manager, and MarTech team on viewer journey initiatives and touchpoints to improve viewer retention alongside the wider CRM marketing programme. The CRM Platform Manager acts as the core Braze platform expert, delivering on key cross‑functional and integration

A leading technology firm in the United Kingdom is seeking a skilled Salesforce Engineer with hands-on FinDock experience.In this role, you will design and implement Salesforce solutions focusing on donor management and payment processing.Requires proven Salesforce development skills and the ability

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Salesforce Marketing Cloud Specialist (Marketing Automation & CRM).

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A leading charitable organization is looking for a Marketing Automation Coordinator to manage their email communications and support data activities.This pivotal role will handle the email calendar, ensuring timely delivery of newsletters and event updates.The candidate should be adept in data handl

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JBT Marel Corporation in Adlington is looking for an Internal Sales Administrator.The successful candidate will deliver excellent customer service by processing quotes and orders, ensuring compliance with ISO standards, and supporting sales teams through Salesforce.Ideal applicants should be compute

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Conduct a full review of the existing Dynamics CRM setup. Reconfigure or redesign the CRM to improve usability and performance. Introduce best practices for CRM governance and usage.

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