Customer advisor jobs in ScunthorpeCreate job alerts

About the Role The HR Advisor plays a key role in delivering proactive, practical, and commercially focused HR support within a fast-paced food manufacturing environment. Working closely with line managers and operational teams, the HR Advisor will provide expert guidance on employee relations, recruitment, performance management, and organisational policies to ensure a consistent and fair approach across the site. The role is responsible for supporting the effective management of people by ensuring compliance with UK employment legislation, internal policies, and relevant food industry standards. The HR Advisor will also contribute to the development of a positive workplace culture by supporting initiatives that promote employee engagement, wellbeing, training, and continuous improvement. Operating as a trusted partner to managers, the HR Advisor will help drive operational efficiency by ensuring HR practices support business objectives, maintain workforce capability, and foster a safe and compliant working environment. Responsibilities Employee Relations • Advise managers on all employee relations matters including attendance, disciplinary, grievance, performance management, and capability issues., • Support or lead workplace investigations, ensuring they are conducted in a fair, consistent, and timely manner., • Prepare investigation documentation, outcome reports, and supporting evidence for formal hearings., • Attend disciplinary, grievance, and capability meetings to provide HR guidance and ensure procedural compliance., • Coordinate end-to-end recruitment for factory and operational roles, ensuring timely fulfilment of vacancies., • Work closely with recruitment agencies to manage temporary labour requirements during peak production periods., • Support workforce planning to ensure staffing levels align with operational needs., • Maintain accurate HR records, contracts, and personnel files in line with company procedures and GDPR requirements., • Ensure compliance with UK employment law and company HR policies., • Ensure HR processes support compliance with food manufacturing standards such as BRCGS and SMETA customer requirements., • Produce and analyse HR reports relating to absence, employee turnover, labour planning, and HR KPIs., • Provide HR data to support management decision-making and workforce planning., • Support the delivery of training programmes including employee inductions, mandatory refresher training, and supervisory development., • Coach and support managers on performance management processes., • Support engagement initiatives designed to promote a positive workplace culture., • Assist with employee recognition programmes and internal communications., • Work collaboratively with the Health and Safety team to promote a safe working environment., • Support occupational health referrals and return-to-work processes., • Promote wellbeing initiatives appropriate for a manufacturing shift-based workforce., • Contribute to GMP, BRCGS, SMETA customer audits as required., • Support the site’s food safety culture by encouraging behaviours that protect product safety, quality, and legality., • Understand and adhere to all company policies and procedures relevant to the site and working environment., • Work collaboratively with operational teams and management to support business objectives., • Undertake any other duties as deemed reasonable by your line manager or senior management to support the operation of the business. Qualifications • Experience in food manufacturing or another highly regulated industry., • CIPD Level 3 or Level 5 (or working towards)., • Knowledge of BRCGS, retailer audits, or SMETA is an advantage. Required Skills • Experience in a fast-paced HR environment (manufacturing/logistics/food preferred)., • Strong understanding of UK employment law and HR best practice., • Confident handling disciplinary, grievance, and absence management cases., • Excellent communication skills and ability to influence line managers., • Comfortable working with shift-based hourly-paid workforces., • Strong administration and attention to detail.

A leading building materials supplier in Scunthorpe seeks a Customer Service Advisor who is passionate about providing great service. Responsibilities include processing orders, maintaining stock levels, and building strong relationships with customers. The ideal candidate will have a proactive atti

A leading building materials provider is seeking a Customer Service Advisor in Scunthorpe.The role involves driving and manual tasks, requiring a full UK driving license.You'll develop relationships with customers, offering tailored advice and solutions to enhance their experience.Previous experienc

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a gr

What makes this role excitingEvery call is different, giving you the chance to problem solve and make a real impactYou will support customers at a key moment, helping turn a stressful experience into a positive oneFor non-fault or partial-fault claims, you will identify opportunities to offer a thir

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Position:GermanSpeakingCustomerServiceAdvisorWorkinghours:MondayFriday08:00am5pmLocation:EdinburghSalary:£24,800+£1,000Whowearelookingfor.

Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours)Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first po

Position:Dutch Speaking Customer Service AdvisorOperating hours:Monday Friday 8am 5pmLocation:Fountainbridge, EdinburghSalary:£26,800Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:33 days annual leaveWorkplace health cas

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Hybrid for Ringwood, Hampshire office*Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls,Dealing with customer quires on our system and translating replies from English to German and German to English. We are recruiting for a p

Internal job title for this role is a Purchasing Executive.Salary: £25,000 + OTE £40KLocation: MacclesfieldEmployment Type: Permanent, Full timeWho We AreSuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently

As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Ad

As a Customer Service Representative, you’ll act as a trusted first point of contact, supporting customers via phone and email with a range of queries. Customer Service Representative (Hybrid Working). Delivering an exceptional customer experience is at the heart of this role — consistently meet

As a Customer Service Advisor, you will manage a variety of customer enquiries, update customer accounts, and resolve issues while maintaining clear and friendly communication. The Customer Service Advisor will also work closely with internal teams and showrooms to ensure customers receive the best

An exciting new Customer Service Advisor opportunity at DX!About Us We think we are more than just a delivery company.

Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pmManpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. IT Customer AdvisorSalary: £13. In this r

Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a CustomerAdvisor to join a well-established and supportive Professional Services business based in Malton.

We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch.

You will be the first point of contact with our customers and first impressions count! Typical day in the life of a Customer Support Advisor: Being the first point of contact for all inbound customer contact Answering and resolving Incoming telephone calls Making out. We are seeking someone who is

What you’ll be doing as a Customer Guarantee Scheme AdvisorProcess customer payments in line with regulatory obligations and the Customer Guarantee Scheme (CGS), maintaining accurate and auditable records across corporate systems and tracking tools. Customer Guarantee Scheme Advisor - Reading, Ber

Position: Russian Speaking Customer Service Advisor Working hours: Monday Friday 08:00am 4:30pmLocation: Fountainbridge, Edinburgh. Salary: £26,800Who We Are Looking ForWe are seeking a passionate and enthusiastic Russian Speaking Customer Service Advisor to join the team in the Edinburgh office.

Part Time Customer Service AdvisorLocation:Newtown BranchSalary:£17,117 per annumContract:PermanentHours:25 hours per week (09. So, whether our customers are looking to own their first home or have savings they can rely on, well do everything we can to help them.

Customer Accounts Advisor - Devizes, SN10 2AZ, United KingdomWe are looking for a passionate and enthusiastic individual to join the Customer Accounts Team on a part time basis. What you’ll be doingAs a Customer Accounts Advisor, you will support and work alongside the Customer Accounts Officers.

Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point

Experience of delivering great customer service, ideally in a retail sales environment. A proactive approach to helping customers and understanding their needs. Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to b

Keeping customers informed about claim status both verbally and in writing. We offer a range of BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to address each client's unique challenges. To provide excellent customer service by promptly answe

You'll be the first point of contact for customers and a vital part of the Property and Housing Services team. This is your chance to join a collaborative team that's committed to excellent customer service and putting people first.

As a Customer Service Advisor, you will play a vital role in supporting customers during challenging times. Customer Service Advisor – Travel Claims. Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer Service Advisors to joi

Are you passionate about helping others and providing exceptional customer experiences? Why not lend your skills to an international company dedicated to money exchange and transferring money for a better world? Join Interchange, a Western Union Master agent, as a Customer Service Advisor. Customer

A leading recruitment agency is seeking an experienced Customer Service Advisor for a 12-month fixed-term contract in Earlsfield. Responsibilities include managing customer inquiries, optimizing scheduling with the Central Electronic Booking system, and ensuring operational efficiency.

Role Overview as a Customer service advisor. Key Responsibilities as a Customer service advisor. Essential Skills & Experience as a Customer service advisor.

A recruitment agency for transport and logistics is seeking an experienced Customer Service Advisor to join their client in Bournemouth. Candidates should have strong customer service skills and experience using various computerised packages.

Customer Service Advisor - 12 Month Fixed Term Contract with the potential to go permanent. I am looking for an experienced Customer Service Advisor to work for my bespoke client based in Earlsfield. Own and resolve customers queries offering a solution on each call feeling empowered to leave every

Interested candidates can apply directly through our official website or send their updated resume to us with the subject line Application for Customer Service Advisor – Work from Home. Provide product and service information to customers and assist them in navigating company offerings. Handle inc

Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams* Raises manual notes for permitted scenarios and updates Manual Log* Raises credit notes adhering to the credit note request procedure* Takes payments from customers and reconc

The role involves providing exceptional customer service, understanding customer needs, and offering tailored solutions. A leading building society in the UK is seeking a Customer Consultant for their Preston Branch. You will be pivotal in ensuring customer satisfaction through personalized service

A leading UK water provider is looking for a Customer Service Advisor to join their team in Snodland, Kent. The successful candidate will provide excellent customer service, assisting with water bills, refunds, and supply issues. Ideal candidates will have strong communication skills and a commitmen

Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. For example, most of our management began their careers as Customer Service Advisors. Ideally, you'll have experience in a customer

Due to this growth, we are now looking for a Customer Service Advisor to support the growing network of customers the company has. If you would like a private chat about the Customer Service Advisor position before applying, please contact Maisie at E3 Recruitment. We are currently recruiting for a

This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. Customer Service Advisor (4 Days/Week) 32 Hours. The job holder will benefit from a broad range

Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor. Whether you come from a parts sales environment or are a former workshop

Customer Service Advisor page is loaded Customer Service AdvisorlocationsSnodland, Kent time typeFull time posted onPosted 7 Days Ago job requisition idJR100150 * Provide an excellent customer expe

A growing automotive firm is seeking an experienced Customer Service Advisor based in Warrington. The position involves liaising with customers, ensuring order fulfillment with the Aftersales department, and timely resolution of queries.

A technology-driven customer support company is seeking detail-oriented individuals to join their remote Customer Operations team. The role involves providing customer support, solving issues promptly, and identifying opportunities for improvement.