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Trabajos customer experience assistant en Reino Unido - Page 7

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  • Virtual Administrative Assistant
    Virtual Administrative Assistant
    hace 2 meses
    £15–£20 por hora
    Jornada parcial
    London

    We are seeking reliable and detail-oriented Virtual Assistants to join our team in a remote capacity. Ideal candidates are organized, proactive, and proficient in handling a variety of administrative and online tasks. If you are dependable and ready to work remotely, we encourage add your email address to your profile bio and also you to apply with your CV. Key Responsibilities • Manage emails and respond to inquiries professionally, • Schedule meetings and maintain calendars, • Handle data entry and maintain accurate records, • Assist with online research and report preparation, • Manage social media messages and provide basic customer support, • Organize files and digital systems, • Perform additional administrative tasks as needed Requirements • Proven experience as a Virtual Assistant or in a similar role, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and Google Workspace, • Comfortable using online tools and platforms, • Strong time management and ability to meet deadlines, • Ability to work independently, • Stable internet connection Preferred Skills • Experience in social media management, • Basic knowledge of bookkeeping, • Background in customer service What We Offer • Flexible working hours, • Opportunity for remote work, • Supportive team environment, • Opportunities for long-term collaboration and growth

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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