Customer experience jobs in Daventry - Page 11Create job alerts

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42KWe are working with a leading So

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Build teams with strong knowledge of local products and services for timely and cost‑efficient maximization

The ideal candidate should have a strong background in retail or automotive, capable of motivating a team and enhancing customer satisfaction.

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A leading UK supermarket is seeking a Customer Experience Manager to ensure an outstanding customer experience and manage store operations effectively. The ideal candidate has proven experience in a fast-paced retail environment, a passion for customer service, and strong leadership skills.

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross‑functional teams, and across all products in scope. Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order managem

A major UK retailer is seeking a Customer Experience Manager in Greater London to oversee all aspects of customer experience from checkout to back-of-house. The role demands strong leadership skills and experience in a fast-paced retail environment, ensuring that customer commitments are met.

Candidates should have proven experience in stakeholder management, strong analytical skills, and a background in customer service environments.

This role involves ensuring efficient team performance, managing engineer services, and maintaining high customer satisfaction.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

By the term ‘those who have experienced racism’, we are referring to individuals who have experienced discrimination based on the colour of their skin, race and/or their culture. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

A community theatre organization in East Midlands is seeking a Head of Customer Experience & Operations. In this strategic role, you will lead the design and delivery of audience experiences while driving commercial growth.

A leading financial institution seeks a Head of Customer Journey Experience Strategic Transformation to lead and design comprehensive customer experience strategies. The ideal candidate will possess strong strategic thinking, excellent leadership capabilities, and be proficient with CX tools, ensuri

This role involves engaging customers through exceptional service, maintaining store presentation, and embodying a stylish and approachable demeanor. Join us to celebrate individuality and contribute to a positive shopping experience! #J-18808-Ljbffr.

You will deliver exceptional customer experiences that contribute to commercial success in a part-time role of 24 hours per week. The ideal candidate has experience in customer service, effective selling skills, and knowledge of the skin care industry. A global retail organization is seeking a Retai

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through

A leading travel company in the UK is seeking a Customer Experience Manager. The role involves managing customer feedback, leading a team, and implementing strategies to enhance customer satisfaction. Ideal candidates will have experience in customer service, strong analytical skills to interpret da

In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers. Manage and collaborate w

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Deeply understand user scenarios and maintain a strong customer experience perspective to drive improvements

A fashion retailer located in Greater London seeks a dedicated Floor Manager to create excellent customer experiences. You will lead a passionate team, ensuring every customer journey is personal and memorable while driving operational excellence.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Handle inbound customer communications through live chat, email, text message and phone calls, focusing on assist

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. You’ll run all our customer‑facing teams after a customer has purchased. The opportunity as Head of Customer Exper

A leading construction firm in Daventry is looking for a Head of Customer Services to lead and develop their customer service function across the group. The role involves managing a team, driving exceptional customer experience, and implementing best service standards. Ideal candidates will have a s

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role involves leading daily operations, fostering a high-performing team, and creating an exceptional shopping experience. The ideal candidate is a proven retail manager passionate about customer service, motivated to achieve targets, and eager to lead a collaborative team environment.

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. You will use your communication skills and payroll experience across multiple channels to educate new and exi

A leading global retailer in Greater London is seeking a Brand Representative to provide excellent customer service and enhance the shopping experience. Key responsibilities include maintaining store presentation, anticipating customer needs, and following policies and procedures. The ideal candidat

You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communication skills, and a passion for developing others.

A leading transportation service provider in Greater London seeks a Station Customer Experience Manager to enhance customer service at Euston Station. This role involves defining the customer experience vision, designing training to drive service excellence, and collaborating with stakeholders to fo

A renowned recruitment firm seeks a Head of Delivery and Customer Experience to oversee support, project management, and consultancy in the United Kingdom. The ideal candidate will have prior experience in a Microsoft Gold Partner environment and strong leadership skills. This role emphasizes drivin

Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. A track record of delivering exceptional customer experiences, with evidence of coaching oth

A leading recruitment technology company in Greater London is looking for a Customer Experience Manager to enhance client engagement through technical support. The ideal candidate will have experience in SaaS, excellent communication skills, and a proactive approach.