Customer experience jobs in Huyton - Page 5Create job alerts

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Senior Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: • Designing and implementing robust event-driven microservices and APIs, • Building scalable, cloud-native systems on AWS, • Developing modern, responsive React front-ends, • Integrating LLM-powered capabilities into real-world workflows, • Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: • Node.js and TypeScript, • React and modern front-end tooling, • AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS), • NestJS or equivalent back-end frameworks, • Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: • Experience building production systems using Node.js / TypeScript, • Hands-on experience developing UIs with React, • Solid understanding of cloud-native engineering on AWS, • Experience with microservices, messaging patterns and distributed systems, • A commitment to clean code, testing, observability and operational excellence, • A proactive and motivated mindset — someone who wants to build, ship and iterate quickly, • Interest in AI-powered products and a drive to learn Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

“We’re looking for a Service and Commissioning Technician at VPS Emsys Maritime who can support our clients globally. International travel to exciting locations, working on specialised projects” WHO WE ARE Come and join the revolution, as the world is challenged to reduce CO2 and Greenhouse gases to prevent further global warming, there is an ever-increasing requirement to report exhaust gas emissions from the shipping industry. VPS Emsys Maritime is a leading manufacturer of ship and maritime exhaust gas emissions measurement systems. Emsys Maritime Ltd. was acquired by VPS in 2023 and has been incorporated into the VPS Digital division. VPS is the world’s leading marine fuel and lubricants testing and analysis company and a pioneer in its field for creating innovative, sustainable solutions to the shipping industry. We are experiencing strong growth, with a forward order book extending well into the next decade. To support our expanding customer base and continued product development, we are looking to strengthen our team. Our internal supportive culture is ideal for those who want to join an organisation which provides a challenging environment and opportunities for personal skills development. As exclusive suppliers to marine and offshore industries, our highly experienced team have market-leading expertise in the design, installation, commissioning, and through-life support of marine emissions monitoring systems (EMS) THE OPPORTUNITY We are currently looking for a marine service and commissioning technician to join our team. You will be part of a highly experienced team working on the design, installation, commissioning, and long-term support of marine emissions monitoring systems. This is a key service role, servicing, repairing, installing and commissioning of Emsys emissions monitoring systems onboard ocean-going ships and shipyards on a global basis. Your background should include working on electrical, electronic and mechanical systems and you should be comfortable in fault-finding systems that include PLC and PC based software environments. A full in-depth system training will be provided. This role will require flexibility to travel globally to meet our client’s requirements. What you will do: In this role you will • Carry out service, maintenance and repair work on board ships worldwide, • Ensure systems are up and running by diagnosing issues and delivering effective first-time fixes, • Recommend spares holding for customers., • Provide remote technical support to customers, including troubleshooting guidance, • Update admin systems of work completed., • Preparing Method of Works and Plans of Action as required., • Work closely with the Service Manager to help efficiently schedule your visits, • Update inhouse systems with service information reports, • Liaise directly with customers, captains and port agents, • Handle administrative tasks such as reporting, documentation and expense processing, • Contribute to a safe working environment by following HSQE procedures. This is important as we deal with challenging customers in sometimes difficult environments. What you bring We are looking for someone who is practical, technically skilled and confident working with customers in dynamic environments. • Technical background in Mechanical or Electrical Engineering (or equivalent), • Around 3+ years of relevant experience, • Ideally a technical understanding of the marine emissions monitoring industry and the products and services supplied by the company., • Strong organisational and administrative skills, • Confident communicator in English (spoken and written), • Able to stay calm and constructive in challenging situations, • Customer-focused with a proactive, problem-solving mindset, • Comfortable taking initiative and working independently, • Demonstrate drive and passion for continuous improvement., • Physically fit and comfortable working on board ships Additional requirements • Willingness to travel internationally (Europe, US, Middle East, South America, Caribbean, Far East), • Valid right to live and work in the UK, • Full driving licence OUR OFFER TO YOU • Fulltime job, • Competitive base salary (£45,000-£50,000 per year), • Deployment allowance (£45 per day), • Flexible working contract, • Tools, workwear, laptop, mobile phone, tablet, company credit card, travel insurance, • Comprehensive training program, • 28 days annual paid leave

JOB TITLE: Field Service Engineer INDUSTRY: Injection Moulding LOCATION: UK and Ireland (Field based) SALARY: £40 - 45k+, company car, bonus, overtime and other additional benefits This is a superb opportunity working for one of the market leaders in the industry! Desired Qualifications & Attributes • Proven experience working with injection moulding machinery., • Completed engineering apprenticeship, with relevant qualifications., • Post‑qualification practical experience in an engineering environment., • Strong understanding of mechanical, electrical, hydraulic and pneumatic systems., • Experience in a field service role is beneficial (but not essential)., • Excellent fault‑finding, analytical and problem‑solving abilities., • Confident communicator with strong listening skills., • IT literate., • Positive “can‑do” attitude and commitment to high‑quality work., • Full, UK driving licence. What You’ll Do • Install, service, repair and carry out preventative maintenance on products., • Provide on‑site support to customers across the UK & Ireland (with overnight stays)., • Produce high‑quality service reports and customer documentation after each visit., • Deliver exceptional customer satisfaction through strong technical skills and a professional approach., • Work safely and comply with company and customer Health & Safety policies., • Be flexible with working hours to meet customer needs.

Field Application Engineer - Timing Solutions – UK & Nordics Are you a technically savvy, customer-focused engineer with a passion for semiconductor timing solutions? Join a leading innovator in the semiconductor and timing technology space, where your expertise will help shape the future of precision timing across diverse applications. About the role As a Field Application Engineer (FAE) based in Europe, you will be the critical link between cutting-edge timing products and customers’ success. You’ll work closely with sales and engineering teams to deliver tailored technical solutions, troubleshoot complex challenges, and drive the adoption of timing technologies. Key responsibilities: • Provide expert technical support and consultation to customers and partners across a defined region, • Collaborate with sales teams to understand customer requirements and craft compelling technical proposals, • Conduct product demonstrations, training sessions, and workshops to educate customers on timing solutions, • Troubleshoot and resolve complex application issues related to timing and synchronisation, • Gather customer feedback to inform product development and roadmap planning, • Represent the company at industry events, conferences, and technical forums Key requirements: • Proven experience as a Field Application Engineer or similar role in semiconductor timing or related technologies, • Strong understanding of timing, synchronization, and clock generation principles, • Excellent communication skills with the ability to translate complex technical concepts for diverse audiences, • Ability to travel within Europe to support customer engagements and events, • Degree in Electrical Engineering, Electronics, or a related technical field Ready to make an impact in the world of timing solutions? Let’s connect and explore how you can be part of this exciting journey. Contact Dave today.

Join a mission-driven, Series A scale-up following a record-breaking funding round. They are scaling their engineering team to deliver a subscription model for energy systems. You will join a high-calibre, lean engineering squad working directly with the Head of Engineering and Product leadership. This is a role for an engineer who wants to build products that have a tangible, positive impact on both consumer wallets and the planet. Responsibilities: • Develop quality software and web applications for their customer facing platform, • Analyze and maintain existing software applications, • Discover and fix programming bugs, • Work with non-technical teams and describe the impact of their work in simple terms Qualifications: • Bachelor's degree or higher in Computer Science or related field, • Technical expertise with TypeScript, Node, Postgres, AWS and InfluxDB, • 3+ years of experience in a professional engineering or development position, • Keen interest in the energy sector and green energy initiatives, • Someone with ambitions of eventual technical leadership, • UK Citizen or Settled Status in the UK without the need for sponsorship If you believe you have the required skill set and experience for this position please apply for immediate consideration!

Iron Mountain is seeking an experienced Operational Security Manager to join our Information Security team. In this role, you will be responsible for ensuring that Iron Mountain’s UK Government environment remains fully aligned with UK Government regulations, corporate security policies, and specific customer requirements. You will act as a primary point of contact for compliance reporting and assurance testing while supporting our cyber incident response efforts. What You’ll Do (Responsibilities) In this role, you will: • Maintain Regulatory Oversight: Stay current on all new and existing UK Government regulations concerning the physical and logical security of governmental data., • Drive Compliance & Governance: Collaborate with Information Security, Enterprise IT, and business stakeholders to maintain ongoing compliance and ensure all security governance documentation is up to date., • Manage Customer Requirements: Assess new and existing customer requirements against current control sets, providing recommendations and redlining contract security terms to ensure alignment., • Reporting & Assessments: Create regular, customer-facing reports on the control environment and security incidents, and assist in the completion of detailed customer security assessments., • Incident Support: Assist the Cyber Incident Response team with critical communications and assurance during cybersecurity incidents. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • Security Clearance & Citizenship: Must be a UK Citizen and currently hold, or be capable of obtaining, UK SC Clearance., • Proven Experience: Experience working within compliance frameworks such as IT Health Check, Cyber Essentials, and Cyber Essentials+., • Industry Expertise: Strong knowledge of UK Government security regulations and the management of physical and logical data security., • Communication Skills: Strong communication skills with the ability to manage customer-facing reporting and internal stakeholder alignment., • Education & Certifications: A Bachelor’s degree or equivalent work experience. Preferred industry certifications include CISSP, CAP, CCSP, or CISM. What We Offer (Benefits) • Work-Life Balance: This is a remote position within the UK with travel requirements of less than 10%., • Flexible Options: Flexible work options to support work-life balance., • Compensation: Competitive compensation and benefits package aligned with your professional experience., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization.

Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact. Whether you're on the warehouse floor or behind a screen, you’ll find: • Strong connections with colleagues who support and celebrate you., • Fast growth in a company that’s expanding across Europe, the US, and Asia., • High energy in a dynamic environment where no two days are the same., • Guided freedom to take initiative, solve problems your way, and grow your career. We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind. So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you. Behind the scenes is where the real excitement begins. Ready to join us? Tasks and responsibilities: At Bleckmann, engineering excellence and innovation are at the core of our ability to deliver world-class & cost-optimized logistics solutions. As a Warehouse Solution & Design Engineer, you have a leading role in designing and implementing warehouse solutions for our customers. You will be responsible for developing efficient warehouse layouts, optimizing material flows, and integrating automation to enhance operational performance. In this role, it is crucial to support our operational teams in optimizing existing processes and ensuring smooth implementation of new solutions. You will collaborate closely with various stakeholders, including project managers, IT specialists, and operations teams, to deliver customized, high-performing warehouse solutions. You will be part of a multifunctional project team and will be exposed to many aspects of our global warehouse operations. Your expertise in warehouse design and process improvement will directly contribute to increasing efficiency, reducing costs, and ensuring scalability in our logistics operations. Through these responsibilities, the role ensures that Bleckmann continues to lead in logistics automation, delivering cost-effective and innovative engineering solutions that drive operational excellence. Profile: 1.Technical Expertise: • Strong background in warehouse operations, layout design, and process optimization., • Proficiency in CAD software (e.g., AutoCAD) and warehouse simulation tools., • Knowledge of automation systems, material handling equipment, and warehouse management systems (WMS)., • Data analysis skills to support design decisions and process improvements., • Knowledge and application of Methods-Time Measurement (MTM) for process optimization and efficiency analysis. 2. Experience & Education: • Professional Experience: 5–7 years in warehouse design, supply chain engineering, or a related field., • Educational Background: Degree in Industrial Engineering , Supply Chain Management, Logistics, or a related field. 3. Personal Qualities & Soft Skills: • Customer Engagement: Ability to actively listen to customer needs and effectively translate them into practical, high-impact warehouse solutions., • Leadership & Influence: Ability to coordinate and align multiple stakeholders to ensure successful warehouse solutions., • Strategic & Analytical Thinking: Capable of developing data-driven warehouse strategies and optimizing logistics flows., • Problem-Solving Mindset: Practical and hands-on approach to overcoming warehouse design and implementation challenges., • Communication & Stakeholder Management: Strong ability to present warehouse concepts, layouts, and optimizations effectively to internal teams and customers., • Language Proficiency: Language Proficiency: Fluent in English (written & verbal); Dutch is a plus., • Strong presentation skills to confidently communicate solution designs to both technical and non-technical audiences. 5. Additional Requirements : • Interest in New Technologies: A high interest in staying abreast of the latest technologies and innovations in the field of warehousing., • Mobility: Willingness to travel occasionally for supplier engagements, site visits, and customer meetings. What do we offer ? • Mobility: Willingness to travel to implementation sites as needed, including extended stays during implementation phases., • Interest in New Technologies: High interest in staying up-to-date with the latest automation technologies and warehousing solutions.

Engineering Manager Location: Remote - with monthly travel to Wilmslow HQ Salary: Competitive We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia. The Role Lead multiple engineering teams to deliver secure, reliable, high-quality products at pace. You will drive modern engineering practices, DevOps maturity and AI-enabled ways of working across both our products and software delivery processes. Working closely with Product, Design, Architects and Tech Leads, you will help shape technical direction, improve delivery effectiveness, and coach teams to build, ship and operate software successfully. We are looking for someone with strong hands-on experience using and scaling AI in engineering environments, particularly AI/agentic coding assistants, and AI-enabled product capabilities. People Leadership • Lead, coach, and support multiple cross-functional engineering teams and tech leads., • Foster a culture of ownership, psychological safety, accountability, and continuous improvement., • Run regular 1:1s, provide clear feedback and support career development and performance management., • Grow leadership capability within teams so decisions can be made effectively at the right level., • Support hiring, onboarding and retention to build diverse, high-performing teams. Technical Leadership and Engineering Excellence • TDD/BDD, Clean Code, pair, and mob programming, • Automated testing across unit, integration, end-to-end and performance levels, • Secure SDLC practices from design through deployment, • Work with architects and senior engineers to evolve robust, observable, secure and cost-effective cloud-native architectures., • Maintain a strong understanding of technologies including:, • .NET / .NET Core, Java, PHP, and related frameworks, • JavaScript/TypeScript, React and modern front-end development, • Relational and NoSQL databases AI, Automation and Innovation • Drive adoption of AI and automation within engineering workflows and product capabilities., • Identify opportunities where AI can improve quality, reduce manual effort or enable new customer value., • Lead effective adoption of AI/agentic coding assistants across coding, testing, documentation and operational workflows., • Ensure AI usage aligns with security, privacy and compliance standards., • Run lightweight experiments and spikes to validate AI use cases and measure impact., • Collaborate with internal or external AI/ML specialists and vendors to integrate AI services into products and platforms., • Support the full lifecycle of AI-enabled features from prototype through to production monitoring and operation. Delivery and Stakeholder Management • Partner with Product Managers and Product Owners to define outcomes, priorities, roadmaps and delivery plans., • Ensure teams deliver small, frequent, high-quality increments and manage dependencies proactively., • Communicate clearly with stakeholders on priorities, risks, trade-offs and delivery scope., • Contribute to cross-team planning, portfolio alignment, and architectural review activities. Process, Quality and Continuous Improvement • Continuously improve team ways of working, agile delivery practices and operational processes., • Establish clear standards for testing, release management, resilience and non-functional requirements., • Use metrics and team feedback to improve delivery flow, reliability, stability and team health., • Improve cross-team coordination around technical debt, releases, environments and operational change. About you Leadership and Management • Significant experience leading software engineering teams delivering production systems., • Experience managing multiple teams or complex product-focused engineering organisations., • Proven ability to develop engineers and tech leads, manage performance effectively and improve team health. Technical • Strong background in modern software engineering, including experience with:, • .NET / .NET Core, Java, PHP and related frameworks, • JavaScript/TypeScript, React and modern front-end technologies, • Relational and/or NoSQL databases, • Practical experience with:, • CI/CD pipelines and automated testing, • Cloud platforms such as Azure and/or AWS, • Containers and infrastructure-as-code tools including Docker, Kubernetes, Terraform or Ansible, • Monitoring, logging and performance analysis tooling AI and Automation • Practical experience using and rolling out AI/agentic coding assistants in engineering teams., • Experience designing, integrating or operating AI-enabled product features., • Ability to evaluate AI tools and approaches pragmatically across value, risk, cost and compliance considerations. Behavioural • Excellent communication skills across technical and business audiences., • Strong problem-solving and decision-making capability in complex environments., • Collaborative, low-ego approach with strong cross-functional partnership skills., • Strong ownership mindset with a focus on delivering measurable outcomes. Nice to Have • Experience in B2B SaaS and/or domains relevant to Citation including HR, Health & Safety, Certification, background screening or eLearning., • Experience working across multiple business units or product portfolios., • Experience leading distributed or remote teams., • Previous exposure to ML/AI-focused engineering leadership environments. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. xoofyoe For more information, please click apply.

Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a presence in over 30 countries and significant round of funding, they are exceptionally positioned for further growth. The Role You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Key Responsibilities • Support clinical onboarding and user training at hospital sites across the EMEA region., • Build and maintain strong relationships with clinical and operational stakeholders., • Monitor platform adoption and proactively flag any account risks to senior management., • Assist with site installations and ensure project delivery milestones are met., • Document all customer interactions and maintain accurate records within the CRM., • Act as a flexible resource to provide team coverage across various territories as needed. What they are looking for • 1–2 years of experience in a customer-facing role within healthcare or MedTech., • Fluency in English plus professional proficiency in French, German, Italian, or Spanish (additional European languages are a plus)., • A self-motivated, organised approach to managing multiple projects across geographies., • Valid driving license and a total willingness to travel., • Exceptional interpersonal skills with the ability to build trust quickly and present clinical data to varied audiences., • A degree in a scientific or technical discipline is highly desirable. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Customer Success Manager – UK & Ireland (Remote + Ability to Travel) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a strong presence internationally and having secured a significant round of funding, they are exceptionally positioned for further growth. The Role You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. This is a hands-on role requiring a blend of clinical understanding and commercial adeptness to drive platform utilisation and ensure long-term account retention. Key Responsibilities • Drive clinical adoption and platform utilisation across diverse healthcare deployments., • Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades., • Conduct regular strategic account reviews to evaluate usage trends, service needs, and growth opportunities., • Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product usage., • Work closely with the commercial team to identify growth opportunities, manage renewals, and execute at-risk account recovery., • Maintain high-level commercial awareness to expand the company's footprint within the territory. What they are looking for • 3-5 years of experience in a customer-facing role within healthcare, MedTech, or a regulated clinical software environment., • An understanding of hospital clinical workflows, staff hierarchies, and the NHS (or equivalent public health systems)., • Proven ability to independently manage complex, multi-stakeholder accounts with a proactive approach to problem-solving., • Exceptional communication skills to navigate change management within clinical settings., • A valid driving license and the ability to travel to customer sites as required. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Company Description MyCardium AI leverages advanced artificial intelligence to revolutionize cardiac imaging and diagnostics. Established in 2022 as a spin-out from University College London (UCL), the company was founded by renowned cardiologists and imaging researchers. MyCardium AI’s innovative solutions, including 1CMR Pro and EchoConfidence, merge human oversight with AI capabilities, enabling faster and more precise cardiac assessments. Headquartered in Liverpool, UK, our technology is utilized globally across hospitals, research programs, and clinical trials. MyCardium AI is dedicated to enhancing patient care, reducing clinician workload, and advancing the understanding of heart disease worldwide. Role Description We are seeking a highly skilled and clinically experienced Clinical Application Specialist in Echocardiography with a specific focus on AI-powered analysis and reporting solutions. This role is critical in supporting the implementation, adoption, and optimisation of EchoConfidence, an echocardiography AI software that improves diagnostic accuracy, streamlines workflows, and enhances reporting efficiency. You will work closely with clinical teams, providing expert-level training, technical support, and workflow consultation, ensuring seamless integration of AI solutions into daily clinical practice. Your deep understanding of echocardiographic imaging, combined with your ability to bridge the gap between technology and clinical application, will enable you to deliver significant value to our customers. Experience working as a Clinical Applications Specialist within Echocardiography is strongly desired. Salary: £55k-75k dependent upon experience. Location: Remote Qualifications and skills required: • BSc in Clinical Physiology, Biomedical Sciences or equivalent with appropriate post BSc (or equivalent) experience, • Registered Diagnostic Cardiac Sonographer – Adult Transthoracic Echo Accreditation (BSE or EACVI equivalent), OR certification of Specialist training in Cardiac Echocardiography and Vascular Ultrasound (e.g Valid Cardiovascular Credentialing - Validation Certificate, The American Registry for Diagnostic Medical Sonography® ARDMS®)., • Minimum 3 years of clinical echocardiography experience in a clinical setting, with proficiency in performing and interpreting echocardiography studies., • Proven ability as a clinical educator to diverse healthcare professionals., • Excellent communication, interpersonal, and presentation skills. Desirable Experience and Skills: • Highly desirable is experience working as a Clinical Applications specialist within the Echocardiography space., • Prior experience working with AI-driven clinical software, imaging informatics, or decision support tools., • Familiarity with data integration and healthcare interoperability standards (DICOM, HL7, FHIR)., • Experience with cardiology PACS systems and electronic medical records (EMRs)., • Understanding of healthcare regulations including HIPAA, GDPR, and patient data security standards., • Ability to adapt to fast-paced, technology-driven environments., • Willingness to travel frequently including occasional international travel if required. Key Responsibilities: 1. Clinical Training and Support: • Deliver in-depth, hands-on training sessions for cardiologists, sonographers, and clinical staff on the effective use of EchoConfidence AI-powered echocardiography analysis and reporting software., • Tailor training programs to the unique needs and workflow of each clinical site, ensuring users are confident in both the clinical and technical aspects of the software., • Provide ongoing clinical support post-implementation, including refresher training, software updates, and advanced super user training. 2. Workflow Integration and Optimisation: • Analyse existing echocardiography workflows and collaborate with clinical teams to seamlessly integrate EchoConfidence into daily clinical or research practices., • Recommend best practices by promoting and assisting in optimising image acquisition to better assist EchoConfidence to perform measurements with the best possible precision, reporting efficiency, and diagnostic consistency., • Support customisation of reporting templates and ensure interoperability with hospital systems (PACS, EMR, cardiology information systems). 3. Product Demonstration and Pre-Sales Support: • Collaborate with commercial teams to demonstrate the clinical and operational value of the software to prospective clients., • Conduct detailed product presentations, live demonstrations, and clinical consultations to support the wider commercial teams and sales process., • Serve as both a clinical subject and 1EchoCofidence expert in customer-facing engagements, conferences, and industry events. 4. Customer Success and Relationship Management: • Build and maintain strong, long-term relationships with key clinical and academic stakeholders., • Act as the primary clinical contact for customer feedback, user experience improvement, and post-sale support., • Proactively monitor software adoption and work to resolve any barriers to optimal use. 5. Collaboration and Product Feedback: • Work closely with product managers, AI engineers, and software developers to relay customer feedback, clinical requirements, and workflow improvement opportunities., • Participate in usability testing, product validation, and the development of clinical support materials. 6. Market and Clinical Intelligence: • Stay current with the latest echocardiography techniques, AI advancements, clinical guidelines, and regulatory changes., • Continuously develop clinical expertise and technical skills related to AI in cardiac imaging. Key Attributes for Success: • Strong clinical credibility combined with a passion for innovation., • Excellent interpersonal skills and ability to build relationships with diverse clinicians, • Problem-solver mindset with a proactive approach to customer support., • Ability to translate complex AI concepts into clinically meaningful benefits. · MyCardium AI is an equal opportunity employer committed to fostering an inclusive environment where diversity is valued. All employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or any other characteristic protected by law

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

AI & Automation Lead - UK PE-backed HealthTech - (Interim / Fractional with a potential for long term Permanent) We’re working with a PE-backed healthcare business across the UK and Europe, that are looking to connect with AI & Automation Leads who can identify and unlock value across the organisation. This is not a traditional AI role focused on building models or tooling. This is senior leadership team position reporting to the board, so you will need experience taking a top-down view of a business and identifying where AI and automation can drive real impact across operations, workforce, sales, customer workflows and product. The types of environments this applies to: • Healthcare services (e.g. care / workforce-heavy models), • Medtech / product-led businesses, • Digital health, CRO and data-led environments We’re interested in people who have: • Worked from a standing start or low maturity (e.g. early ChatGPT / fragmented use), • Identified and prioritised high-impact use cases across the business, • Driven early implementation and proven ROI quickly, • Helped embed AI into core workflows, not just experimentation, • Shaped how capability is built (internal teams, interim support, external partners) The focus is typically: • Operational efficiency and cost reduction, • Revenue and commercial performance, • Workflow automation and scalability For more information please apply or send your CV to me on

My Four Wheels are looking to expand our team and are recruiting both part time and full time Driving Instructors though out the UK. Next year there will be a record 700,000 learner drivers hitting our roads, there has never been a better time to become a Driving Instructor. Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. Becoming a Driving Instructor has many benefits, these include – A car – Get your very own dual controlled car to teach in Be your own boss – work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay – £20,000 - £35,000 per year We are looking for candidates who meet the following criteria – Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is required. Anyone can become a Driving Instructor, recently we have recruited candidates from driving roles such as HGV Drivers, Teachers, Delivery Drivers, Accountants and Estate Agents. We also have successfully recruited candidates who decided to completely change their career from sales right to engineering. To apply for our role, you need to meet the following criteria: Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years Have not been banned from driving in the last 4 years Have no more than 6 points on your licence. xoofyoe For more information, please click apply.

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Workshop Engineer Location: Haydock Salary: £16-18 per hour + Overtime + Benefits Recruiter: NEOS Engineering NEOS Engineering are currently working with a well-established and highly respected plant hire organisation that is looking to bring an experienced Workshop Engineer into their growing team. This is a fantastic opportunity to join a business known for its modern fleet, strong reputation, and commitment to high standards of maintenance and customer service. The Role As a Workshop Engineer, you will be responsible for the service, maintenance, and repair of a wide range of heavy plant equipment within a workshop environment. Key responsibilities include: Carrying out routine servicing and inspections on plant machinery Diagnosing and repairing mechanical, hydraulic, and electrical faults Completing major repairs and overhauls in the workshop Maintaining detailed service records and job reports Ensuring all work is completed to high safety and quality standards The Candidate We are looking for a skilled and motivated engineer who takes pride in their work. Ideal background: Proven experience as a Workshop Engineer, Plant Fitter, or similar Strong knowledge of hydraulics, electrics, and diesel engines Experience working on equipment such as excavators, dumpers, rollers, and telehandlers Ability to work independently and as part of a team What’s on Offer Plenty of overtime available &poun...

We are looking for an Instrument Technician to join a skilled engineering team based at the Head Office in Liverpool, with potential site travel to customer sites across the UK. This role involves supporting both site and workshop operations, ensuring instrumentation systems are accurate, reliable, and compliant with safety standards. A Full UK driving licence is essential for this role. As an Instrument Technician, you will work closely with engineers and technical staff to perform calibration, maintenance, and troubleshooting of instrumentation. This hands on position offers a varied workload between site visits and workshop tasks, providing excellent experience across multiple systems and devices. Salary: £30,000 – £34,500 per annum (dependent on experience), with potential to earn up to £40,000 with more site work. Hours: Workshop - 38 hours per week; Monday–Thursday 07:50–16:20, Friday 07:50–14:20. Site work may include overtime. As an Instrument Technician, your main responsibilities will include: * Carrying out regular maintenance, calibration, and functional testing of instrumentation, including pressure, temperature, flow, level, and analytical systems. * Troubleshooting and resolving instrumentation faults both on site and in the workshop. * Supporting installation, commissioning, and configuration of new instruments. * Maintaining accurate records of repairs, calibrations, and maint...

We're looking for a driven Sales Executive to join a growing leasing team. Work closely with sales support and after-sales teams to ensure a smooth customer journey. Ideally previous vehicle leasing experience or similar sales experience in a regulated industry like finance.

Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Clai

At Adaptable Recruitment, we have an exciting opportunity for a Sales Coordinator to join a well-established organisation in the Liverpool area. Previous experience in a sales support, coordination, or customer-focused role is advantageous but not essential.

At Adaptable Recruitment we are delighted to be working with a well-established Liverpool business who are looking to recruit a Temporary Customer Service Advisor to support their busy, high-performing team. Previous experience in a customer service or call-driven environment.

Proven experience in a senior performance marketing or Head of Paid Acquisition role. This role sits at the heart of the business, influencing key decisions across marketing, product, and customer experience. You'll play a pivotal role in driving revenue growth, optimising marketing efficiency, and

Store Colleague Store Colleague Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands. The Role: As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us. What you will bring with you: • Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood., • Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information., • Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently., • Eagerness to Learn: A keen interest in ongoing learning and professional development., • Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance., • Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals., • Attractive rates of pay, • Paid holidays, • Additional leave for birthdays, and special occasions, • 20% colleague discount in Stores, • Discretional annual bonus scheme, • Access to other discounts and benefits, • Opportunity to do charity work in your local community We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates. Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly. "We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!"

The Directorate of Marketing, Recruitment and External Relations is responsible for the core range of activities that promote and engage with the University’s external environment and stakeholders. The Directorate is the brand guardian with a remit that covers student recruitment, corporate and academic school specific marketing, corporate events and alumni & development. This Directorate is responsible for the strategic planning and operational delivery of key activities that support the University’s ambitions for growth, diversity, increased profile and greater engagement with our friends to support that ambition both in kind and through philanthropic support. Key Responsibilities • An understanding of how to deliver a consistent level of service, taking into consideration the different requirements of particular student cohorts and modes of course delivery within the University., • Experience in customer service and student recruitment, particularly in the planning, organisation and delivery of events., • Experience of working with a wide range of different colleagues, good stakeholder engagement skills and a strong understanding of the recruitment cycle. What's in it for you? • An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!, • Flexible working - we support a culture of flexible and agile working to help you find the right balance, • Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives, • The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts, • Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Title: Master Auto Technician / Automotive Technical Specialist (B2B) Location: Remote in Midlands, North England hybrid if London based Work style: Field-based ( Fully Remote role if in the Midlands or N. England) Salary up to £55,000 + Car + Bonus + excellent additional benefits Sector : Passenger cars & dealerships Company details You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially to provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of it's planned growth . The work that you do will directly impact repeat business, dealer reputation and future sales success . Reputation is everything in this sector....not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based DUTIES This is a B2B technical support & training role Dealer Communications • Provide a fully field-based technical support to the passenger car Dealer network and create visit reports., • Manage a caseload and liaise with engineers., • Escalate unresolved cases to the appropriate engineering team, • Liaise with Quality Improvement Team and the customer experience team to suggest improvements to the product., • Review technical automotive documentation received from head office., • Create technical presentations and seminars and deliver to on-site technicians, ensuring best practices are shared across the Dealer network., • Create technical service bulletins, troubleshooting guides and training materials., • 5 years of experience in a previous technical role within the automotive sector., • A formal technical or engineering-based qualification or Master Technician experience, • Experience with diagnostic tooling and engineering logging equipment., • Experience in hybrid and electric vehicle systems, • Ability to read and understand engineering drawings, including electrical diagrams., • Full and clean driving licence., • Happy to work fully remotely and field based

📍 Remote | Full-Time | UK 🏴 🚀 The Client🚀 A well-funded, AI-native SaaS company is transforming the insurance industry by enabling smarter, faster, and more equitable underwriting decisions. Backed by leaders behind companies like Salesforce, Veeva, Zoom, and Box, the team is building a platform that embeds intelligent decision-making directly into workflows - helping insurers navigate today’s biggest challenges. 🧑 💻 The Role 🧑 💻 We are seeking a Senior Forward Deployed Engineer to design and deliver complex enterprise implementations while working closely with customers, engineering, and product teams. This role combines hands-on software development, technical consulting, and solution architecture to deploy AI-powered products in real-world environments. 🛠 Responsibilities 🛠 • Lead planning, scoping, and delivery of complex customer implementations from discovery through launch, • Act as the technical escalation point for integration and implementation challenges, debugging complex issues and designing robust solutions, • Run technical discovery sessions with customers, translating ambiguous requirements into clear technical solutions, • Design implementation approaches and influence architectural decisions based on real-world deployment needs, • Collaborate closely with Product, Engineering, Customer Success, and other cross-functional teams to align product capabilities with customer requirements, • Build internal playbooks, improve delivery processes, and mentor junior engineers, • Communicate technical insights and recommendations clearly to customers and internal stakeholders to help guide product improvements, • Write and debug production code for customer deployments and internal tooling using Python, JavaScript, and SQL 🎯 Qualifications 🎯 • B.S. in Computer Science or a related technical discipline, or equivalent experience, • 6-8+ years of software engineering, systems engineering, or technical product/program management experience 🧩 Required Skills 🧩 • Deep expertise across multiple product domains; ability to debug complex integrations and build custom solutions., • Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders., • Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing., • Cross-functional coordination skills, organizational leadership in delivery settings, and ability to own multiple customer timelines concurrently., • Coding competency in SQL, JavaScript and Python. If you're excited about driving AI-powered transformation 🤖, solving real-world problems at scale, and leading high-impact programs in a fast-scaling environment - Hit Apply!

Field Service Engineer (UK) Overview: A global leader in cutting edge life science instruments. We're seeking a customer-focused Field Service Engineer to support advanced cutting edge Life Science Instrumentation. The role involves installation, maintenance, and repair of systems across UK. Your responsibilities: You will be the technical interface between our customers and our internal development team. You will ensure that our innovative life science systems are used optimally and continuously improved. • Perform preventive maintenance, calibration, and system checks, • Diagnose and repair mechanical, electrical, and software issues on-site, • Install and upgrade equipment, and train customers on usage, • Deliver timely service to minimise downtime, • Complete service reports and share customer feedback internally Requirements: You enjoy solving technical challenges and working closely with customers and colleagues. • A degree in Engineering or a comparable qualification, • 3+ years of experience in a related field or in-house service required, • Fluent English is required. Additional European languages are an advantage, • Experience in a life sciences work environment, • Willingness to travel more than 60% of the time, • Must have a UK driving licence and access to a car, • Strong communication skills and enjoyment of interacting with customers, • Team spirit, initiative, and a solution-oriented approach to work Apply NOW!!

Data Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for a Data Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are a Data Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

Principal / Director / VP – System Architect (GPU / SoC / Platform) – UK / Europe (Flexible / Hybrid) – £150,000 – £200,000 base + 30% bonus My client’s specialist architecture team is looking to add a Principal / Director / VP – System Architect to support the development of next-generation compute and graphics IP. This role is focused on strengthening system-level architecture capability — moving beyond individual IP blocks into how full platforms are defined, integrated, and delivered in real-world environments. You will operate at the intersection of GPU, CPU, memory, and interconnect — working closely with internal teams and external stakeholders to ensure architecture decisions align with both technical and commercial requirements. Principal / Director / VP – System Architect Role & Responsibilities: • Define and drive system-level architecture across GPU / CPU / SoC platforms, • Lead design considerations across:, • Memory hierarchy and bandwidth optimisation, • Interconnects (PCIe, CXL, NoC), • Multi-processor and chiplet-based systems, • Work closely with architecture, design, and product teams to align technical direction, • Translate customer requirements into scalable and commercially viable solutions, • Influence long-term roadmap and platform-level decision making, • Provide technical leadership across cross-functional teams globally, • Stay aligned with industry trends and emerging system architectures Principal / Fellow – Performance Modelling Essential Skills: • Strong experience in system-level / SoC architecture (beyond block-level design), • Deep understanding of:, • Memory systems, • Interconnects (PCIe, CXL, NoC), • Multi-core / multi-chip systems, • Experience across CPU, GPU, or high-performance compute environments, • Ability to translate complex technical requirements into practical system solutions, • Strong communication skills, with the ability to engage both technical and non-technical stakeholders, • Experience working across global teams and complex engineering environments What this isn't: • Not a pure RTL or block-level design role, • Not a verification or implementation-led position, • Not isolated architecture — this is about full platform ownership and integration Why This Role • Ownership of system-level architecture across next-generation platforms, • Direct influence on product direction and customer-facing solutions, • Opportunity to work across GPU, CPU, and broader compute ecosystems, • Senior environment with real technical and commercial impact Salary and Package: • £150,000 – £200,000 base salary (depending on level and experience), • 30% bonus, • Total compensation: £195,000 – £260,000+, • Flexible / hybrid working model, • Pension, • Private medical, • Life assurance, • Income protection, • Training and development My client can offer a 3-stage process consisting of a 1st stage Video Call , 2nd Stage Video Call and a 3rd Stage on-site Interview (meet the team and site tour). This process can be completed within 2-3 weeks (based on availability)

Analytics Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for an Analytics Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Analytics Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data and analytics engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are an Analytics Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

Vital Power Group is one of the fastest growing generator service solutions companies in the UK. Our vision is to be the most trusted service provider within the critical power solutions sector by re-setting customer service benchmarks and transforming customer expectations with honesty, integrity and passion. We are a forward-thinking business with approximately 70 employees across the UK with ambitions to continue growing, making it an excellent time to join the business. Vital Power Group is looking for a Generator Service Engineer to join their team. As a Generator Service Engineer you will have an integral role within the service team, assisting in the delivery of the businesses on-site activities. You must be able to work independently or as part of a team to meet customer expectations and achieve our company goals. The position will cover the South Midlands and/or South East regions, and is ideally suited to candidates based in or within a commutable distance of Northampton, Milton Keynes, Bedford, London, Essex or Kent. We can be somewhat flexible on regional coverage depending on the candidate’s location. The contracted working hours are Monday to Friday, 8:00am to 16:30pm (with a 30-minute lunch break). Responsibilities: • To cover all aspects of generator servicing including oil and filter changes and oil, fuel, and coolant sampling., • To conduct load bank testing on customer-owned generator units., • To accurately fault find and diagnose both mechanical and electrical issues., • To work on a broad range of generator/engine brands including (but not limited to) Cummins, Perkins, Caterpillar, John Deere, Volvo, Scania, Iveco, and Dorman., • To be able to work independently on engines from 2kVA to 2.5mVA., • To complete all types of engine repairs (both mechanical and electrical)., • Fuel pumps, engine belts, starter motors, fuel hoses, cooling systems, AVM’s, etc., • Batteries, battery chargers, water jacket heaters, starter cables, key switches, etc., • To be able to interrogate different control systems such as DSE, ComAp, and DEIF., • To understand changeover systems., • To be able to complete or assist with mechanical engine rebuilds / top-end overhauls., • To be able to complete or assist with control panel upgrade works/retrofits., • To assist with projects where required., • To demonstrate knowledge and experience of both mechanical and electrical skill sets. Qualifications & Experience: • Previous experience in similar generator services companies or within the power generation industry, • Valid CSCS/ECS card, • Ability to manage own workload and establish priorities, • Experience in working effectively as part of a team as well as independently, • Ability to solve problems with a positive attitude, • Self-motivated and able to learn quickly, • Strong attention to detail with high levels of accuracy, • Willingness to undertake further training as required for professional development, • Able to liaise with customers professionally and convey information Desirable: • Brand-specific generator training courses, • Controls systems training courses, • Electrical qualifications – City & Guilds, 17th/18th edition What you can expect: • A competitive salary, • A discretionary twice per annum, ‘Profit Related Pay’ scheme that ties bonus amounts to the amount of profit made by the business., • Pension scheme after 3 months of service., • All employees receive 25 days leave (or equivalent pro-rata) per annum, plus additional bank holiday days., • Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, after 6 months of service., • Investment in professional development and training to support you in your role., • A supportive and positive workplace culture Next Steps: We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right to work in the UK will be required.

Senior Power Platform Engineer Remote / Home based (UK based only) Permanent | Full-time No sponsorship available About the Role We are looking for a Senior Power Platform Engineer to help design, build, and evolve a commercial ISV product built on Microsoft Dynamics 365 and Power Platform. What you’ll be doing • Designing and engineering model-driven applications built on Dataverse as part of a commercial product platform, • Building and maintaining Power Pages portals used across customer environments, • Designing scalable Dataverse data models for multi-customer / multi-tenant use cases, • Developing complex automation using Power Automate (modular, reusable flow architecture), • Writing and maintaining Dynamics 365 plugins and custom business logic (C#), • Designing and evolving business process automation frameworks (BPFs + flows), • Delivering integrations with external systems via APIs and structured data services, • Contributing to product architecture, engineering standards, and design decisions, • Refactoring and improving existing components to support scale and maintainability, • Collaborating with engineers in a product-focused Agile development team About You You are likely a: • Senior Power Platform Engineer, • Senior Dynamics 365 Developer, • Power Platform Product Engineer (ISV environment) With solid experience in: • Strong experience designing and building model-driven applications in Dynamics 365, • Deep understanding of Dataverse modelling and scalable architecture patterns, • Experience building Power Automate solutions at scale (not just simple workflows), • Strong ability in C# plugin development and system extension design, • Experience working across complex, evolving platforms rather than one-off implementations, • A strong engineering mindset with attention to reusability, maintainability, and structure Nice to have • Experience working in ISV or product-based environments, • Experience designing modular Power Platform architectures, • Experience with Power Pages at scale, • Experience refactoring or modernising legacy Power Platform solutions, • Exposure to API-led integration or system design outside Power Platform What makes this role different • You are building and evolving a commercial software product, not delivering client projects, • The platform must scale across multiple customers and environments, • Strong emphasis on engineering quality, architecture, and reuse, • You will directly influence the core design and direction of the platform, • Work on problems involving real product complexity, not isolated feature delivery

About Bamboo Rose At Bamboo Rose, we’re building the world’s leading collaborative product development platform for global retail. Our technology helps retailers and brands bring great products to market faster, smarter, and more sustainably. We’re a team that values curiosity, craftsmanship, and collaboration- and we’re looking for people who love to solve complex, real-world problems and make an impact across global supply chains. About the Role Bamboo Rose is expanding the engineering team for our newly integrated Plan solution. We are seeking a Full Stack Software Engineer with a strong emphasis on front-end development to improve the user experience and contribute to the evolution of our enterprise planning product. You will work as part of a collaborative R&D team focused on delivering high-quality features, and developing the client architecture using the latest UI patterns. What You'll Do: Front-End & Full Stack Development • Develop high-quality front-end features using Angular best practices using the latest versions., • Collaborate with UX and backend engineering to enhance usability, performance, and consistency across the platform., • Update ASP.NET services to develop server-side features to active UX enhancements., • Participate in the entire SDLC—from requirements through deployment and support., • Work with engineering leadership to evaluate and implement new UX patterns. Cross-Functional Collaboration & Support • Partner with Implementation, Consulting, and Support teams to resolve complex issues across the stack., • Collaborate with product & design teams along with services to transition requirements to clear solution engineering statements of work, • Provide clear and accurate documentation and technical definitions., • Provide 3rd-line support for customer projects as needed. What you bring: Essential • Degree or equivalent level qualification, • Strong experience with the Angular framework and front-end engineering best practices., • Strong knowledge of Typescript, Html 5, • Experience with RxJS, • Working knowledge of C#, .NET, and backend service integration., • Practical use of Git based Source Control., • Experience of State management libraries., • SQL experience., • Exposure to Azure, cloud services, or distributed architectures., • Interest in AI/ML and how it can enhance enterprise software., • Agile sprint methodology Why You’ll Love working here Real Impact: Solve real problems that matter Strong Engineering Culture: Work with technical leaders who value clean code, good architecture, and strong problem-solving. Challenging Problems: Tackle meaningful technical work across the stack

Sapiens UK is hiring a Value & Strategy Consultant - a strategic, high‑impact role for someone who can blend analytical rigour with compelling storytelling. If you thrive in a consultative, data‑driven environment where your insights influence strategy and customer adoption, this role offers the opportunity to make a visible difference in a fast‑growing, innovative SaaS organisation. Working Model: Hybrid (Flexible) London or Remote within UK Job Description The Value Engineer/Strategic Consultant plays a critical role at the intersection of sales, product, and customer success, helping customers understand, quantify, and realize the measurable business value of our solutions. This role partners closely with account teams and executive stakeholders to translate business challenges into compelling value cases, ROI models, and strategic recommendations that accelerate deal cycles and deepen customer adoption. Key Responsibilities: Pre‑Sales Value Strategy • Partner with sales teams to uncover customer pain points, strategic initiatives, and success metrics., • Lead discovery sessions with customer executives to understand business processes, KPI gaps, and financial drivers., • Build tailored business cases, including ROI models, TCO analysis, and financial impact scenarios., • Present value insights to senior stakeholders in a compelling and consultative way. Deal Acceleration & Execution • Align solution capabilities to measurable business outcomes tied to customer priorities., • Collaborate with product experts and solution consultants to map value drivers to product features., • Support competitive positioning by quantifying differentiators and financial benefits., • Provide thought leadership during key engagements, executive briefings, and value workshops. Post‑Sale Value Realization • Partner with Customer Success to track actual customer outcomes against proposed value models., • Build value realization reports for QBRs, renewals, and expansion opportunities., • Identify patterns across accounts to refine value frameworks and help drive product roadmap insights. Tools, Research & Enablement • Maintain and evolve ROI calculators, industry benchmarks, and value frameworks., • Train sales and customer-facing teams on value-selling methodologies., • Conduct market and industry research to inform benchmarking and persona‑specific value narratives. Experience/skills required: • 7+ years in value engineering, management consulting, financial analysis, solution consulting, or a related strategic role., • Strong analytical and financial modeling skills (ROI, TCO, KPI modeling)., • Exceptional communication skills, including executive‑level storytelling and presentation., • Embracing AI to enhance value insight and ways of working is strongly advantageous., • Ability to translate complex technical capabilities into business outcomes., • Experience engaging with C‑suite stakeholders in enterprise environments., • Comfort working cross‑functionally in a fast-paced SaaS or technology environment. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

About the Role We are hiring on behalf of a client for a VP of R&D to lead and scale engineering and product development across EMEA and APAC. This is a senior leadership role reporting directly to the CEO, with ownership over technical strategy, architecture, delivery, and team scaling in a fast-growing, enterprise SaaS environment focused on secure and compliant communications. About the Company Our client is a fast-growing SaaS company transforming enterprise communication by integrating consumer messaging platforms with enterprise-grade security and compliance. They are recognized as a Visionary in Gartner’s Magic Quadrant and are trusted by leading global institutions. Role Overview • Lead engineering and product development across EMEA and APAC, • Own delivery, architecture, and technical strategy, • Scale high-performing engineering teams, • Partner with global stakeholders across product, customer, and commercial teams, • Ensure compliance with enterprise-grade security and regulatory standards Key Responsibilities Technical Strategy & Architecture • Define and execute regional R&D roadmap aligned with global strategy, • Oversee system architecture for scalability, security, and reliability, • Drive engineering excellence across CI/CD, DevOps, SRE, and observability, • Lead AI-driven innovation initiatives Delivery & Execution • Own quarterly and annual engineering OKRs, • Ensure predictable release cycles and enterprise-grade SLAs, • Improve development velocity while maintaining compliance and quality Leadership & Talent • Build and scale engineering teams across Backend, Frontend, QA, and DevOps, • Develop senior leaders including Directors and Engineering Managers, • Drive hiring strategy across UK and EU markets, • Establish strong engineering culture and succession planning Cross-Functional Collaboration • Partner with Product, Customer Success, Security, and Sales Engineering teams, • Support enterprise deals requiring deep technical involvement, • Engage with strategic customers on architecture and roadmap discussions Governance & Compliance • Ensure alignment with data privacy and financial regulatory standards, • Strengthen SOC2, ISO, and enterprise security posture Requirements • 10–15+ years of engineering leadership experience, • 5+ years at VP or Director level, • Experience scaling B2B SaaS platforms in fintech, compliance-tech, communications, or cybersecurity, • Strong expertise in distributed systems and cloud-native architecture (AWS, Azure, or GCP), • Experience building and managing teams of 70 engineers, • Exposure to regulated industries (financial services preferred), • Experience operating across US, EMEA, and APAC regions Preferred Qualifications • Experience working across multiple time zones, • Background in fast-paced, high-growth SaaS environments, • Track record of driving operational and engineering improvements Role Details • Location: UK, Israel, France, Germany, Switzerland, Netherlands, Spain, • Work Setup: Remote, • Employment Type: Full-time Pro5 is a global platform helping thousands of vetted professionals get hired by top employers. See what others say on our public ___ and learn how we keep your data safe in our ___.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Senior Applications Engineer - Connect Fibre Working from Home £65,000 per annum plus benefits The Company Founded in 2020 by a team of like-minded, very experienced telecoms professionals, we have one vision; to deliver. We are a rapidly growing fibre broadband business with a bold plan for the rapid rollout of multi-gigabit full-fibre broadband networks and services to communities across the UK. We are seeking a motivated and detail-oriented Application Engineer to join our dynamic team supporting the development, implementation, and maintenance of software applications. Working closely with other engineers and cross-functional teams you will ensure the successful delivery of high-quality solutions that meet business and customer requirements. This is an excellent opportunity to play a big part in our transformation plans. The Role • Design, develop, test and implement backend services and integrations using Python and modern frameworks., • Build and maintain frontend applications using PHP, JavaScript/TypeScript and frameworks like Angular or Vue., • Lead development projects through the entire lifecycle and mentor junior engineers., • Troubleshoot and resolve complex technical development issues, providing timely and effective solutions., • Contribute to the creation and maintenance of technical development documentation, including user guides, system documentation, and design specifications., • Conduct regular code reviews to maintain code quality, performance and adherence to coding standards., • Work closely with other engineers, product owners, and other stakeholders to understand project requirements and contribute to the design and development process., • Suggest and implement improvements & best practices to the development process, ensuring efficiency and quality in application delivery., • Working closely with the wider Technology team to align system direction and deliver improvements., • Helping shape technical decisions and taking part in solution design discussions. The Candidate A developer with a proven track record in supporting successful development projects, involved in the full development lifecycle from analysis to development. • 5+ years in software development or application development., • Strong skills in at least one programming language - Javascript, Python, PHP., • Understanding of web technologies (HTML, CSS, JavaScript) is a bonus., • Experience with Wordpress and WooCommerce would be beneficial., • Familiarity with software development methodologies (Agile, Scrum, Devops etc.) and version control., • Experience of Cloud infrastructures Azure or AWS., • Working experience of API and REST API integrations., • Strong analytical and problem-solving skills to identify and mitigate development risks effectively., • Experience of development and integration of SAAS applications, Hubspot beneficial but not essential., • Knowledge of geopandas, numpy, node or SQL is desirable but not essential., • Experience with GIT and Docker processes., • Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders., • Strong problem solving skills and leadership abilities. Personal Profile & Working Conditions Location: Candidates must be currently resident in the UK and with either UK citizenship or indefinite leave to remain. Candidates will: ▪ Be self-starters, able to demonstrate enthusiasm, tenacity and the ability to prioritise tasks in a rapidly changing environment. ▪ Be able to work effectively in a remote/hybrid working environment with minimal day-to-day supervision. ▪ Be able to demonstrate the ability and willingness to work in a dynamic, rapidly growing organisation. ▪ Be able to collaborate effectively across the organisation. Effective communication is essential. Connect Fibre operates a hybrid working model with main emphasis on home working with intermittent visits to company office locations, in particular the main office in London. The Rewards • Salary: £65,000 per annum, • 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata), • Company Pension Contribution, • Private Medical and Dental package, • £1,500 Employee Referral Scheme, • Family Friendly Support Package, • Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business., • Flexible remote or hybrid working, with regular in‑person workshops and very occasional team meetings in London to support collaboration and alignment. Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

Controls Project Manager (Head of Role) Location: Home‑based with regular home‑office / site split (Midlands or North UK preferred) Team: Managing a team of 5 Function: Project Delivery – Controls & Automation Employment Type: Permanent Role Overview We’re seeking a Controls Project Manager to lead the delivery of multiple automation and controls projects across the UK. This role suits someone with a strong PLC/controls engineering background who has progressed into project delivery and wants full ownership of outcomes, budgets and team leadership. You’ll manage a team of five engineers, oversee all live projects, and ensure delivery is safe, on time and commercially successful. The position is home‑based with a balanced mix of remote work, home office days and site visits. Key Responsibilities • Full ownership of delivery for all live controls/automation projects, • Budget management, forecasting and commercial oversight across the project portfolio, • Scheduling and resource planning for the engineering team, • Lead, coach and develop a team of 5 controls/automation engineers, • Act as the technical escalation point for PLC/controls topics, • Ensure compliance with quality, safety and customer requirements, • Manage customer communication, expectations and project reporting, • Drive continuous improvement in project processes, documentation and delivery standards, • Support pre‑sales, scoping and technical input where required Required Experience & Skills • Strong background in controls/PLC engineering (Siemens, Rockwell, Mitsubishi or similar), • Proven experience delivering automation or controls‑led projects, • Confident managing budgets, schedules and commercial performance, • Experience leading small engineering teams or mentoring engineers, • Strong customer‑facing communication and stakeholder management, • Ability to balance technical depth with project leadership, • Experience in automated material handling, robotics, FMCG, manufacturing or similar, • Exposure to commissioning, FAT/SAT, or integration projects, • Formal project management training (Prince2, APM, PMP), • Ability to support solution design and technical decision‑making What This Role Offers • High ownership and autonomy across the full project lifecycle, • A growing business with investment and a strong project pipeline, • Hybrid flexibility with home‑based working

Description • Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions., • Act as hands-on engineering lead- shipping code, building integrations, and setting high quality standards, • Build and lead a high-performing technical team across engineering, integration, and pre-sales., • Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy., • Gather customer feedback, localize the product, and represent regional needs to the global Product team., • 7–8+ years of hands-on software engineering experience., • Proven experience in pre-sales, solution architecture, or technical implementation., • Customer-facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer., • Demonstrated leadership experience (Director, VP, or Founder roles preferred)., • Strong communication skills in English (written and spoken)., • Ability to operate independently in a zero-to-one environment and build a team from scratch., • Bonus: Experience at fast-paced startup environments

🚀 Technical Integration Engineer | circa £50k + EMEA Travel UK-based | British Citizenship Required | Cutting-edge tech + complex customer environments If you’re a hands-on engineer who loves solving deep technical challenges across software, networking, and system integration, this one’s worth a look. We’re supporting a global technology leader as they expand their EMEA technical team, and they’re looking for someone who can own integrations end-to-end, shape new solutions, and be the technical face of the business on high-impact customer deployments. What the Technical Integration Engineer will be doing • Leading technical integration of advanced systems into customer IT environments, • Configuring, testing, and validating software + system interfaces, • Troubleshooting complex issues across software, networking, and system layers, • Developing custom scripts/tools (C++, C#) to support deployments, • Contributing to architecture and design for new applications and use cases, • Working closely with Engineering & Product on continuous improvement, • Documenting best practices and technical solutions, • Supporting customers directly on high-level technical topics, • Travelling across EMEA (up to 40%) for critical deployments What the Technical Integration Engineer will bring: • Strong programming skills in C++ and C#, • Solid understanding of software architecture and system integration, • Confident troubleshooting across software, hardware, and networks, • Ability to work independently on complex technical challenges, • British citizenship (essential) Bonus points if the Technical Integration Engineer has: • Networking knowledge (TCP/IP, routing, firewalls, VLANs), • Understanding of IT infrastructure (servers, virtualisation, OS environments), • Awareness of cybersecurity principles, • Experience with APIs, system interfaces, or industrial/automation environments, • Additional scripting languages Why this Technical Integration Engineer role? • High autonomy and technical ownership, • Exposure to diverse customer environments across EMEA, • Opportunity to influence architecture and new product development, • Salary circa £50k (dependent on the individuals experience) with strong progression potential If you’re a technically curious engineer who thrives in varied environments and enjoys seeing your work come to life on customer sites, this could be a brilliant next step. Want the full brief or to discuss the fit?

We are working with a leading broadcast and media technology company who are currently recruiting for a Senior Project and Support Engineer to join their team. This role offers a blend of project delivery and technical support, ideal for an engineer who enjoys working on complex systems, engaging directly with customers, and travelling internationally to commission solutions on-site. The Role You will work across both project and support functions (with a focus on projects), taking ownership of delivering and commissioning software installations while also supporting live customer environments. You will collaborate closely with internal teams including Project Management, Development, and Sales. Key Responsibilities • Deliver and commission software solutions for customer projects globally, • Install, configure, test and integrate systems in line with project plans, • Support existing customer systems, diagnosing issues and implementing fixes, • Investigate faults, capture logs, replicate issues and raise detailed tickets for development teams, • Work closely with engineering and development teams to test and validate fixes prior to release, • Provide customer training and technical guidance, • Document system configurations and support handover processes, • Contribute to continuous improvement in delivery and support processes, • Mentor junior team members and support more complex project work Requirements • Experience within broadcast, media, playout, or similar technical environments, • Strong technical and analytical mindset with the ability to troubleshoot complex systems, • Experience delivering projects and/or commissioning systems on-site, • Customer-facing experience with strong communication skills, • Knowledge of IT infrastructure including Windows Server, networking, and system performance tools is advantageous, • Familiarity with technologies such as SQL, XML, TCP/IP, and monitoring tools is beneficial, • Exposure to broadcast standards, media workflows, or automation systems is desirable, • Ability to work independently and as part of a wider global team, • Willingness to travel internationally on a regular basis The Opportunity • Fully remote working model, • Regular international travel and exposure to global projects, • Work with cutting-edge broadcast and media technology, • Opportunity to contribute to both project delivery and ongoing support, • Collaborative and supportive working environment with opportunities to grow If you are an experienced engineer looking for a role that combines technical depth, customer interaction, and international project work, we would love to hear from you.

Iron Mountain is seeking a skilled and experienced Senior Systems Engineer to join our Global Digital Solutions (GDS) Service Operations team. In this role, you will be responsible for the technical support and maintenance of critical document imaging and storage platforms, including Kofax Capture, Globalscape, and CTERA. You will act as a key technical lead in a high-volume, enterprise environment, ensuring that customer commitments and service level agreements (SLAs) are met through robust problem-solving and cross-functional collaboration. What You’ll Do (Responsibilities) In this role, you will: • Responsibility 1: System Support & Maintenance – Own, troubleshoot, and resolve complex technical issues related to Kofax software and proprietary web applications to ensure constant solution availability and high performance., • Responsibility 2: Stakeholder Collaboration – Partner with GDS Implementation, Engineering, and Infrastructure teams to deliver customer-centric solutions and drive improvements in service operations., • Responsibility 3: Compliance & Security – Ensure strict adherence to information security standards and organizational policies, particularly regarding the handling of sensitive customer data., • Responsibility 4: Process Optimization – Develop and improve standard processes and controls to monitor productivity and quality based on industry best practices., • Responsibility 5: Operational Readiness – Perform daily maintenance, monitor performance parameters, and provide out-of-hours support on a rotation basis to maintain 24/7 reliability. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • SC Requirements: Must be a UK resident (minimum 5 years) eligible to obtain an SC security check., • Experience: Strong experience in Application Support or Systems Engineering within large-scale enterprise environments., • Technical Expertise: Extensive knowledge of Windows Server (2016/2022), SQL Databases (MSSQL/PostgreSQL), Linux (CentOS), IIS, and Active Directory., • Specialized Skills: Proven ability to deploy and troubleshoot Kofax Batch classes and custom modules; experience with SFTP and storage systems, as CTERA is highly preferred., • Innovation: Highly desirable experience using AI tools (generative AI or automation platforms) to streamline processes and enhance decision-making., • Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; Microsoft Certified Professional or ITIL v3/v4 certifications are a plus. What We Offer (Benefits) • Shifts: Standard shift pattern is 11:30 - 20:00., • Location:UK - Home-based worker., • Compensation: Competitive compensation and benefits aligned with senior-level experience., • Work-Life Balance: Flexible work options and a generous number of paid time off/holidays., • Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional development within a global IT organization. Important Note: Due to the nature of the systems supported, all applicants must be UK residents (minimum 5 years) and able to pass an SC security clearance investigation. If you are a proactive technical professional ready to drive innovation in digital solutions and secure enterprise operations, we want to hear from you.

Regional Business Development Manager – Power Supplies An exciting opportunity has arisen for an experienced Regional Business Development Manager to join a growing organisation specialising in industrial power and power electronics solutions. This role is ideal for a sales professional with a proven background in technical B2B sales, who can drive new business and develop key customer relationships across the UK. Key Responsibilities: • Develop and execute a regional sales strategy to achieve revenue, margin, and new customer targets., • Build and maintain strong relationships with customers, delivering consultative power electronics solutions tailored to their requirements., • Identify, develop, and convert new business opportunities within OEM and industrial markets., • Manage the full sales cycle from prospecting and qualification through to proposal, negotiation, and closing. Key Requirements: • Proven field sales or business development experience within a technical environment., • Strong consultative selling skills with experience managing complex stakeholder relationships., • Background or experience within power electronics (AC/DC, DC/DC power supplies, industrial PSUs, LED drivers, or battery systems). To apply for this Regional Business Development Manager – Power Supplies role in the UK, please send your CV to Or call 01582 878828.

Subcontract / Self‑Employed Electrician (Part‑Time, Ongoing Projects) Location: Market Harborough + up to 1‑hour travel radius Engagement: Subcontract / Self‑Employed Flexible commitment: 1–2 days per week (project‑based) Some evening and weekend work required depending on customer operations The Opportunity An established and growing Mechanical & Electrical Engineering business is expanding its subcontractor network due to a strong pipeline of ongoing work across domestic and commercial projects, including EV charging, solar PV, and battery storage. We’re looking to build a long‑term relationship with a reliable, professional electrician who takes pride in their workmanship and represents clients to a high standard. This role is ideal for a self‑employed or subcontract electrician seeking consistent, well‑paid work without the burden of client acquisition. Scope of Work You’ll support a range of projects including: • Domestic & commercial electrical installation, maintenance, and repairs, • Inspection, testing, and certification (BS7671 compliant), • EV charger installations and maintenance, • Solar PV and battery storage installations (advantageous), • Fault‑finding and troubleshooting, • Ensuring safe, compliant, and high‑quality work at all times Requirements Essential: • Level 3 Diploma in Electrical Installation, • 2391‑52 (or equivalent) – Inspection & Testing, • Strong working knowledge of BS7671, • Proven experience across domestic and commercial work, • Ability to work independently on site, • Full UK driving license, • 3+ years’ experience within electrical / electrical manufacturing / electronics environments, • Comfortable working in an onsite setting Desirable: • EV charger installation experience, • Solar PV / battery storage exposure, • AM2 qualification, • NICEIC or NAPIT registration What’s On Offer: • Reliable, repeat work as projects grow, • Flexible scheduling around your existing commitments, • Prompt, straightforward payment, • Clear communication and organized projects, • Professional, long‑term subcontract relationship