Customer experience jobs in Swansea - Page 2Create job alerts

A leading telecommunications company in the United Kingdom seeks a data expert to enhance the customer experience through the development of scalable data models and robust data infrastructure. Candidates should have a solid understanding of customer journey analytics and collaborate effectively wit

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Working as a Customer Experience Agent, this is an exciting opportunity to contribute to the growth and success of Maersk, a leading provider within the Shipping industry. Integrated Customer Experience Consultant. As a global company with over 100 years’ experience in shipping, Maersk offers exce

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

The role involves managing operational performance, inspiring a diverse team, and ensuring a high-quality customer experience. Successful candidates will have significant leadership experience and a passion for improving customer journeys. This position offers a rewarding opportunity to drive both c

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A leading consulting firm seeks a Consultant, Strategic Advisory to shape transformational change through innovative customer experiences in the UK or Germany. Ideal candidates have 5-7+ years in customer experience, a strong educational background, and the ability to deliver on client needs in a fa

This role focuses on building rapport with customers, meeting sales targets, and providing an outstanding buying experience. Previous automotive sales experience is a plus, but full training will be provided. The ideal candidate will have a strong retail sales background and exceptional customer ser

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance-related organization. W

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possesses strong management skills, teamwork experience, and excellent communication abilities in a supportive and vibrant environment. A lead

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

Reporting to the Customer Experience Co‑ordinator, your role will provide assistance for our customers through resolving issues, responding to urgent requests, providing a point of experience and knowledge for customer queries and ensuring that all calls are handled efficiently to reach a satisfac

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Share insights and feedback that contribute to improvements in both customer and colleague experiences. Our client is seeking a dedicated Cust

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

A respected Cardiff-based construction company seeks a Director of Customer Experience to lead and shape the customer service strategies. The role requires a seasoned professional with a track record in managing customer-focused teams and a deep understanding of compliance and customer satisfaction

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. Define and lead Splice’s end‑to‑

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional ser

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52 week non-sessional post i.Temporary maternity cover until 7th August 2026.Monday & Tuesday, 08:45-15:15 (30 minute break).Wednesday, 08:00-14:30 (30

Wilt u deel uitmaken van Europa's toonaangevende premium gezondheids - en welzijnsgroep ?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Wij zijn op zoek naar een gepassioneerde Sales Consultant om ons team te versterken !.Als Sales Consultant ben je 70% van je rol b

Customer service is at the forefront, making sure the guests are having a great and safe time out on the water. Maintain a high level of customer service.

Experience using Microsoft Excel/Word and have knowledge of Office 365.

Customer service is at the forefront, making sure the guests are having a great and safe time out on the water. Maintain a high level of customer service.

A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations.

Support Worker – Uttoxeter - £12.Drivers Required - Full UK licence.Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available).Join Voyage Care and Feel Valued, we r

When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. Share your ideas, experience a no-blame culture, and shape your work around your life. Job SummaryTo deliver an efficient, customer-focused professional secretarial serv

We're always on the hunt for experienced Support Workers who want to continue to make a difference and help others - so what are you waiting for?.

Overtime + Pension + Training + Progression = Company Benefits.Are you a Sales Administrator or similar, coming from a background within Sales, having a desire to progress your career and upskill yourself within the world of construction, looking to join a well-established, rapidly growing company,

Act as a central point of contact between customers and internal teams. Support customers with re-deliveries, delays, and general service enquiries. Monitor job progress and provide timely updates to customers.

We're looking for a highly organised and professional.This is a key role supporting senior teams, internal departments and external stakeholders, ensuring the smooth day-to-day running of corporate services.Managing diaries, meetings, room bookings and events.Handling correspondence, emails and conf

Do you want to enable children and young people who have been taken into care to have the best possible start in life? Are you enthusiastic, resilient, and driven to enrich and make a difference in the lives of young people? Vetro Social Care is recruiting Children's Support Workers for Residen

Responsibilities of the Housing Support Worker includes: Working with a variety of clients with complex needs including homelessness, substance misuse and young offenders Signposting clients to other services within the community Completing housing benefit, council tax and universal credit claims

Whether you're an experienced teaching assistant or new to the field, we offer the training and support you need to excel. Benefits: Competitive daily rate Weekly pay Free online training courses Flexible working options: full-time and part-time roles available Referral scheme incentivesWhat We

Please note - people do NOT need experience in care for this role.

Support Worker Pontarddulais, Swansea, SA4 8NB.All you really need to fit in here is a desire to make a difference.WE ARE SORRY, BUT SPONSORSHIP OR CHANGE OF SPONSOR IS NOT AVAILABLE.AND THIS ROLE IS NOT SUITABLE FOR CANDIDATES LOOKING FOR 20HRS A WEEK.Working for a leading provider of.

Support Worker - Rhondda Cynon Taff (RCT).We are looking for caring, reliable Support Workers to join our team supporting individuals with learning disabilities and complex needs.You'll help people live independently, participate in their communities, and enjoy meaningful daily routines.Provide phys

About The Role Female Support Worker – Port Talbot -£12.Day & Night Shifts Available Please note this role is designated for female applicants only in accordance the specific need of the individuals being supported and therefore exempt from the Equality act 2010.Make a Difference Every

Experience in tenancy support, the mental health field, dealing with drug and alcohol abuse, helping people with housing and their benefits is essential.

Mental Health Support Workers, led by an experienced Registered Manager and RMN.