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Customer Account Manager – International Schools (iSAMS). Support customers with digital transformation and system optimisation. You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions.

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. You will assist in managing customer inquiries, maintaining service standards, and ensuring smooth operational p

Role: Customer Success Manager in the Construction SaaS sector. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience. Identify upsell opportunities and support value realization across the customer lifecycle.

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. Triage and respond to customer tickets via email and Zoom.

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice.

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem-solving skills, a customer-centric mindset, and a bachelor's degree in a related field. A technology company in the UK seeks a Support Accou

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success. This role involves collaborating closely with lessors and airline customers to understand their needs, lead implement

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. StrongPoint is a leading provider of retail technology solutions, helping businesses optimize operations and enhance customer experiences. Act as the voic

A leading SaaS company is seeking a part-time Customer Success contractor located in the UK or Ireland. The role involves managing customer requests, facilitating onboarding, and providing support through email and video calls. Ideal candidates will have 2–3 years of experience in Customer Success

CES Customer Success Manager – Aerospace & Defence. Ensure delivery and commercial compliance by partnering with the account delivery teams (Project Managers, Run Leads, etc. Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc.

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Hands‑on experience as an Account manager/executiv

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. With customers like HSBC,

Strong customer experience / order management leadership with a customer‑led mindset. Build teams with strong knowledge of local products and services for timely and cost‑efficient maximization of customer value across all 'By Maersk' models. Up‑ and cross‑sell to all customers and their sup

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer Success team plays a vital role in ensuring long‑term customer retention and satisfaction. Developing customer success plans ou

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Customer retention is a key focus for this team

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq's most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value a

Act as the voice of the customer internally. You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Foster a customer-first culture and strong team accountability.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

As a Principal Customer Success Manager in United Kingdom, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!. This purpose of this Principal Customer Success Manager is:. The Customer Success Team is at the heart of ACI customer experience.

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Drive customer advo

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Halcyon is looking for a high‑performing problem solver and innovator to join our growing Customer Success team as a Senior Customer Success Manager. The Halcyon Senior Customer Success Manager drives adoption and demonstrates ongoing value for the Halcyon customers. You will be responsible for th

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

We’re seeking a CRM Manager: Loyalty and Customer Journeys to design, execute, and optimise end-to-end member communications for our global loyalty programme. Key Responsibilities of the CRM Manager: Loyalty and Customer Journeys include:. Why join us as a CRM Manager: Loyalty and Customer Journey

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. This is a fast‑paced startup environment, and we expect our Customer Success Managers to support the customer journey from end to end. As a Customer Success Manager at Altruistiq, you'll pla

Customer Onboarding Manager for a leading EdTech SaaS company. Coordinate and schedule customer training. Manage stakeholder relationships and ensure customer success metrics are achieved.

Were looking for an experienced Customer Lifecycle Marketing Manager who can turn customer insight into measurable growth. Activation of customer insight, behaviour and feedback (incl. Previous B2B customer lifecycle marketing experience is essential for this role.

A brilliant opportunity to join a growing UK drinks business in a pivotal customer marketing role sitting at the heart of Commercial and Brand. Lead and develop a small Customer Marketing team, setting clear standards and direction. Build customer-focused activation strategies grounded in shopper in

A dynamic technology startup in the United Kingdom is looking for a Customer Success Manager. The role involves leading onboarding processes for new clients, nurturing relationships, and developing customer retention strategies.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Carry out customer visits and reviews, providing in depth analysis on data and reporting pertaining to your portfolio customers. You will be responsible for the growth and retention of our existing customer, working cross-functionally to achieve the best engagement and customer experience for both h

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Provide insight and feedback into operational processes enhancement to improve customer and operatio

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. You'll act as a trusted advisor, managing relationships with multiple accounts and ensuring customers unlock the full value of solutions. The ideal candidate has at

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central London. As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Group Customer Onboarding Manager - Fintech. Group Customer Onboarding Manager. Manage and direct the onboarding team to proactively guide customers through the onboarding process, ensuring an exceptional customer experience throughout the cycle.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Cross‑Functional Partnership & Voice of Customer. Customer Success, Strategic Account Management, or Consulting in a

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. We’re looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading

Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor). Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor). Reporting to the Manager of Construction Customer Success, y

The Customer Success Manager (CSM) at Provenir plays a pivotal role in ensuring that customers derive maximum value from our AI‑powered risk decisioning platform. Educate customers on product adoption and new features to maximize their return on investment. Identify and capitalize on upsell and cr