Customer operations executive jobs in United Kingdom

Job description As a Paid Media PPC Strategist, you will develop and execute cutting-edge paid media strategies that drive exceptional results for e-commerce clients so you will need to have a strong commercial acumen and excellent communication skills to engage with internal and external stakeholders. Key Responsibilities: Lead and Manage the eCommerce team: a rapidly growing AI agency, and we're looking for a proactive, enthusiastic Strategist who is comfortable managing a team. Strategic Account Management: Develop and implement growth strategies across digital channels aligned with client business goals. Client Relationship and Campaign Oversight: Cultivate strong client relationships, oversee the day-to-day execution of campaigns, and conduct audits for new business support. Financial Management: Monitor and manage the financial performance of client accounts, including budgeting and forecasting. Innovative Techniques Implementation: To stay ahead in the adoption of emerging AI technologies, leverage innovative techniques learned from Digital Channels, and collaborate closely with the Digital Innovation and Automation Lab (DIAL). Account Team Management: Lead the account team, ensuring efficient operations, and take responsibility for the strategic positioning of client ad spending within the portfolio. Key Requirements of this eCommerce Account Strategist: Analytical Thinking: Ability to quickly analyse information, identify gaps, and make strategic assumptions. PPC Management Expertise - Paid Media & Paid Search - Over 3 years of extensive experience in managing PPC campaigns across diverse digital channels, demonstrating proficiency in various platforms. Digital Channel Mastery: Good understanding of major digital channels, including Meta, Google, and TikTok, with hands-on experience in paid advertising campaigns. Budget Management: Effectively manages customer budgets and contributes insightfully to budgeting processes. Collaborative : Collaborative and team-oriented, encourages engagement with customers, and sets ambitious goals for team success.

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. Now, we are looking to recruit a experienced full-time (or part- time) passionate chef for the hot kitchen, perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (hot kitchen, Wok) Salary: 22k-26k per year (May vary depending on experience) Location: SW12 London Responsibilities: 1. To run and supervise any kitchen section to the required standards set by the Head Chef 2. To ensure all preparation of the designated section is complete and ready for each service 3. Ensure good stock and waste control is practised 4. Be responsible for the quality control of stock and prepared foods 5. Execute cooking to the expected high standard quickly and efficiently 6. Ensure the cleanliness and organisation of designated section 7. Support head chef in delivering required standard of food 8. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance 9. Comply with all health and safety regulations, the Staff Code of Conduct and company policies 10. Perform other duties as assigned by the head chef and management Skills & Experience - Experience in a Asian restaurant with Wok cooking - A genuine interest in food & excellent customer service - An all-round team player - Innovation and passion for great food - An organised Chef with attention to detail Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person Edit job Open View public job page Job Type: Full-time Salary: £22,000.00-£35,000.00 per year Benefits: Discounted or free food

Menu Planning and Development: Design and develop a diverse and authentic menu that showcases the richness and variety of Indian cuisine. Incorporate traditional recipes, regional specialties, and contemporary twists to create an enticing culinary experience for guests. Recipe Creation and Innovation: Experiment with spices, flavors, and ingredients to develop new and innovative dishes that excite the palate and reflect the restaurant's culinary identity. Continuously refine and enhance existing recipes to maintain high standards of quality and flavor consistency. Kitchen Management: Oversee all aspects of kitchen operations, including food preparation, cooking, plating, and presentation. Create and maintain standardized recipes, cooking procedures, and portion sizes to ensure consistency and efficiency. Train and mentor kitchen staff on proper cooking techniques, food safety practices, and sanitation standards. Quality Control: Maintain strict standards of food quality, freshness, and hygiene throughout the kitchen. Conduct regular inspections of ingredients, equipment, and workstations to ensure compliance with safety and sanitation regulations. Taste and evaluate dishes to ensure they meet the restaurant's standards of flavor, texture, and presentation. Inventory and Cost Management: Manage food inventory levels, ordering, and purchasing to minimize waste and optimize cost efficiency. Monitor food costs, portion sizes, and kitchen expenses to maintain profitability and budgetary targets. Work closely with suppliers and vendors to source high-quality ingredients at competitive prices. Staff Supervision and Training: Lead and motivate a team of culinary professionals, including cooks, sous chefs, and kitchen assistants. Delegate tasks, assign responsibilities, and ensure smooth coordination and communication within the kitchen team. Provide ongoing training, coaching, and feedback to develop staff skills and enhance performance. Menu Execution and Service Coordination: Coordinate with front-of-house staff to ensure timely and efficient service delivery. Communicate effectively with servers, managers, and other kitchen staff to maintain smooth operations during service periods. Monitor kitchen workflow and adjust staffing levels as needed to meet customer demand and maintain quality standards. Customer Interaction and Feedback Management: Interact with customers to understand their preferences, dietary restrictions, and feedback on menu items. Use customer feedback to make adjustments to the menu, address concerns, and enhance the overall dining experience. Adherence to Regulations and Standards: Ensure compliance with all health, safety, and sanitation regulations governing food preparation and handling. Stay updated on industry trends, best practices, and regulatory requirements related to food service operations.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Sales Executive to join our team and play a pivotal role in ensuring the smooth and efficient operation of our business. They will mainly be responsible for the following tasks- · To discusses customer requirements and advises them on the capabilities and limitations of the goods or services being sold. · To quotes prices, credit details, delivery dates and payment arrangements and arranges for delivery and installation of goods if appropriate, · To makes follow up visits to ensure customer satisfaction and to obtain further orders. · To stays abreast of advances in product/field and suggests possible improvements to product or service, · To maintains records and accounts of sales made and handles customer complaints. Skills, experience, and qualification required for the role. · Proven experience as a Sales Executive or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. · Experience in the similar role for 3 years is desirable. If you are a skilled Chef looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

We are seeking a talented and passionate Chef to join our team and lead our breakfast service, specializing in Caribbean and African food. The ideal candidate will have a deep understanding of both Caribbean and African culinary traditions, with a flair for creativity and innovation. As the Chef, you will be responsible for planning and executing breakfast menus that showcase the vibrant flavors and ingredients of these regions, while ensuring the highest standards of food quality, presentation, and guest satisfaction. Responsibilities: Develop and execute breakfast menus inspired by Caribbean and African cuisine, incorporating traditional dishes as well as innovative interpretations. Prepare and cook breakfast items such as ackee and saltfish, plantains, johnnycakes, fufu, and other regional specialties with authenticity and precision. Manage kitchen operations during breakfast service, including food preparation, cooking, plating, and quality control. Supervise kitchen staff to ensure smooth and efficient operations, providing guidance and support as needed. Maintain cleanliness and organization of the kitchen, adhering to food safety and sanitation standards at all times. Source and procure high-quality ingredients from local suppliers, ensuring freshness and authenticity in every dish. Collaborate with management to develop seasonal menus, daily specials, and promotional offerings to attract and retain customers. Monitor inventory levels, place orders, and manage food costs to optimize profitability while minimizing waste. Train and mentor kitchen staff on Caribbean and African cooking techniques, recipes, and cultural significance. Stay current with culinary trends, techniques, and ingredients, continually seeking ways to elevate the dining experience for our guests. Qualifications: Proven experience as a Chef specializing in Caribbean and African cuisine, with a minimum of 3 years in a similar role. Culinary degree or diploma from an accredited institution preferred. Deep knowledge of Caribbean and African ingredients, spices, cooking techniques, and culinary traditions. Strong culinary skills with the ability to execute recipes with precision and consistency. Creative flair for menu development, recipe innovation, and presentation. Excellent leadership and communication skills, with the ability to motivate and inspire a team. Strong organizational and time management skills, with the ability to prioritize tasks in a fast-paced environment. Attention to detail and commitment to maintaining high food quality standards. Food safety certification and knowledge of health and safety regulations. Ability to work mornings, weekends, and holidays as needed.

We are looking for an experienced and enthusiastic Bar Manager to join our team at The Carpet / Taquiza, a vibrant nightclub, cocktail bar and authentic Mexican restaurant located in Peckham. In this role, you will be responsible for overseeing all aspects of the bar operation, ensuring a positive and memorable experience for our team and guests. Responsibilities: ● Lead and motivate a team of bartenders and barbacks, providing ongoing coaching and development. ● Develop and curate a creative and profitable drinks menu, working with the themes of the restaurant menu & nightlcub, staying on top of current trends and guest preferences. ● Manage bar inventory, including ordering, receiving, stocking, cost control and stock counts. ● Ensure compliance with venue Licencing Conditions and Regulations around the sale of alcohol ● Maintain a clean, safe, and well-organized bar environment. ● Develop and implement strategies to maximize bar sales and profitability. ● Coordinate with the GM to ensure appropriate staffing levels for peak hours. ● Provide exceptional customer service and resolve guest concerns promptly and professionally. ● Collaborate with the restaurant team to ensure a seamless dining and bar experience. ● Oversee the transition from restaurant bar into club bar, in coordination with the bar supervisor. ● Oversee the set up/takedown of the outside Bar during the summer period. Qualifications: ● Experience in a bartending or bar management role. ● Experience with rota’s and rota softwares. ● Personal alcohol license preferred. ● Proven experience in creating and executing high-quality cocktails. ● In-depth knowledge of spirits, wines, and beers. ● Strong leadership and team management skills. ● Excellent communication, interpersonal, and customer service skills. ● Ability to work effectively under pressure in a fast-paced environment. ● Strong attention to detail and ability to prioritize tasks. ● Proficiency in Microsoft Office Suite preferred. Pay & Hours: ● £13.5 + 12.07% holiday pay + service charge ● 30-35 hours a week

Duties of the post: Develop creative and engaging marketing materials in Chinese and English that resonate with the China Ark’s target customers in the Chinese community in the UK. This includes posts, images, videos, and stories for platforms like Red, Facebook, and others · Expand our market share in the online oriental groceries sector and establish our own retail website. · Maintain China Ark's social media presence across platforms, ensuring a consistent brand voice and image · Execute promotional activities and marketing strategies to increase brand awareness and attract more customers · Regularly analyze sales data, customer feedback and operational metrics, and discuss with the management team to adjust marketing strategies to improve efficiency · Plan and execute paid advertising campaigns on relevant social media platforms to promote China Ark's offerings and events to the Chinese audience · Stay updated with the latest trends and preferences in the catering industry within the Chinese community in the UK, conducting market research to identify opportunities and challenges Salary: £38700-40000 per year depending on experience Skill, experience and qualifications: · Tracked record in a marketing or sales role · Demonstrated ability to implement strategic marketing plans that align with business goals · Proficient in digital marketing tools and platforms, with a keen understanding of e-commerce dynamics · Ability to conceptualize and execute innovative marketing campaigns that resonate with the target audience · Ideally educated to degree level in marketing, design or communication fields · Proficiency in Chinese and English, both written and spoken as the candidate is expected to produce marketing contents in both languages

Are you a seasoned leader with a flair for hospitality and a passion for delivering exceptional dining experiences? The Bobo Social is seeking a dynamic Restaurant Manager to oversee operations at our new opening in Ealing Broadway. As the Restaurant Manager, you will play a pivotal role in ensuring the seamless execution of service, maintaining the highest standards of hospitality, and upholding standards and maintaining systems. Key Responsibilities Lead and motivate a team of front-of-house staff to deliver impeccable service and exceed guest expectations. Oversee day-to-day operations, including reservations, seating arrangements, and customer interactions, to ensure a smooth and memorable dining experience. Collaborate with the culinary team to ensure synergy between the kitchen and front-of-house operations, facilitating efficient communication and problem-solving. Uphold quality standards in food and beverage service, ensuring adherence to hygiene and safety regulations at all times. Manage inventory, ordering, and stock control to optimise resource utilisation and minimise wastage. Cultivate a culture of excellence and professionalism among the team, providing training, coaching, and feedback to enhance performance and customer satisfaction. Handle guest feedback and complaints effectively, striving to resolve issues promptly and maintain positive relationships. Contribute to the development of promotional initiatives and special events to drive revenue and enhance the guest experience. Requirements Proven experience as a Restaurant Manager or similar role. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Excellent communication and organisational abilities, with a keen eye for detail. A passion for hospitality and a commitment to delivering outstanding service. Knowledge of food and beverage trends, industry standards, and best practices. Flexibility to work evenings, weekends, and holidays as required. Benefits Competitive salary package. 28 day holiday allowance and employee benefits. Opportunities for career advancement and personal development.

The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!

Looking for a Catering Supervisor! It will be 8 hours per day less a 30 mins unpaid break, 5 days out of 7, but predominately Monday – Friday when we have no events or summer schools. Earliest start time will be 7am, latest finish 630pm dependent on hospitality events, etc. in which case it may be a later start and finish time so flexibility with hours including weekends is essential. Need someone experienced in hospitality, coffee shops and restaurants ideally that can hit the ground running. Key Responsibilities: Oversee day-to-day catering operations, ensuring high-quality service and satisfaction for students, faculty, and staff. Coordinate with culinary staff to plan and execute diverse menus that cater to various dietary needs and preferences. Train and mentor catering team members to deliver outstanding customer service and uphold food safety standards. Manage inventory, procurement, and budgeting to optimize resources and minimize waste when required Collaborate with event planners to organize and execute campus events, ranging from small gatherings to large-scale functions. Qualifications: Previous experience in catering or hospitality management, preferably in a college or institutional setting. Strong leadership skills with the ability to motivate and empower team members. Excellent organizational and communication abilities, with attention to detail. Knowledge of food safety regulations and industry best practices. Flexibility to work evenings and weekends as needed for events. Benefits 42 days holidays from September 2024 Enjoy competitive compensation and benefits, including opportunities for professional development.

We are looking for an experienced sous chef to work diligently with our existing excellent kitchen team under the guidance of our executive chef. You will need to be passionate, professional and genuinely interested in and committed to helping us, the owners of a well established and popular daytime only vegetarian and vegan cafe/restaurant, literary and antiques space in Camden to deliver and continuously evolve our seasonal food offering to our loyal and many new customers. This is an exciting period of growth and we are looking for the right fit. You will need to be super passionate about food and ingredients, their seasonality, sourcing and provenance, the creation and presentation of dishes as well as be driven by consistency, precision and exacting standards. You will be able to help manage the kitchen operation by working closely with the owners and our current kitchen team and be happy with sharing and the responsibility of running our kitchen. We occupy a truly unique space for London, overlooking a 40 year old award wining social enterprise garden centre and we are continually looking to build on existing high levels of customer experience, quirk and professionalism. We were recently named by The Observer food magazine as the number two venue for breakfast in the UK and we want someone who is excited about building on these credentials. Please send us a message showing you have read the advert. We are meeting for initial chats now and looking for someone to start with us immediately. The job includes usually both weekend days as well as 2 weekdays with some shifts working alone. It is a salaried position. It is daytime only and around 32-40 hours maximum. Please do not reply if this does not suit your working preferences.

Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024

Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

Job Title: Restaurant Assistant Manager Location: Camberwell, London Company: Nandine Kurdish Restaurant Nandine is a renowned Kurdish restaurant nestled in the heart of Camberwell, London. We take pride in serving authentic Kurdish cuisine, prepared with love and a commitment to excellence. Our cozy atmosphere and delightful flavors have made us a cherished part of the local culinary scene. We are seeking a highly motivated and dedicated Restaurant Assistant Manager to join our Nandine family. As the Assistant Manager, you will play a crucial role in supporting the day-to-day operations of the restaurant, ensuring exceptional service and memorable dining experiences for our customers. Key Responsibilities: - Assist the Restaurant Manager in overseeing all restaurant activities. - Supervise and train restaurant staff to maintain high-quality service standards. - Manage inventory and stock levels to ensure optimal supply. - Handle customer inquiries and address concerns in a professional manner. - Assist in scheduling and managing employee shifts. - Uphold food safety and sanitation standards. - Collaborate with the kitchen team to ensure efficient food preparation and service. - Contribute to the development and execution of marketing and promotional activities. Qualifications: - Previous experience in the restaurant industry, with at least 2 years in a supervisory or management role. - Strong leadership and communication skills. - A passion for food and delivering exceptional customer service. - Knowledge of Kurdish cuisine is a plus but not required. - Proficiency in restaurant management software is an advantage. What We Offer: - Competitive salary and bonus potential. - Opportunities for career growth within our expanding restaurant. - A supportive and friendly work environment. - Staff meals whilst on shift - delicious Kurdish cuisine. If you are a dedicated individual with a passion for hospitality and a desire to be part of a thriving restaurant, we encourage you to apply. Join Nandine and help us continue to share the warmth and flavors of Kurdish culture with our valued customers. We look forward to hearing from you! Nandine family

Job Title: Part-Time Personal Assistant Job Description: We are seeking a motivated and experienced individual to join our team as a Part-Time Personal Assistant. This role involves providing support in the daily operations of both a nursery and a coffee shop. The ideal candidate will have a diverse skill set, including organizational abilities, multitasking capabilities, and excellent communication skills. Responsibilities: 1. Administrative Support: - Assist in organizing schedules, appointments, and meetings for the management team. - Handle incoming calls, emails, and inquiries promptly and professionally. - Maintain accurate records and files, including financial documents and employee records. 2. Operational Assistance: - Aid in the coordination of daily activities, ensuring smooth operations in both the nursery and coffee shop. - Help with inventory management, including ordering supplies and tracking stock levels. - Assist in maintaining cleanliness and organization in both the nursery and coffee shop environments. 3. Customer Service: - Provide friendly and attentive customer service to clients and visitors. - Handle customer queries, feedback, and complaints in a professional manner. - Assist in ensuring a welcoming and comfortable atmosphere for customers in both establishments. 4. Special Projects: - Support special projects and events as needed, such as promotions, fundraisers, or community outreach activities. - Collaborate with team members to brainstorm ideas and execute initiatives effectively. Requirements: - Previous experience in a similar role, preferably in a nursery or food service environment. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Proficiency in basic computer applications (e.g., Microsoft Office Suite). - Flexible schedule, available to work 15-20 hours per week, including weekends if needed. This position offers an exciting opportunity to contribute to the success of both a nursery and a coffee shop while gaining valuable experience in a dynamic work environment. If you have the skills and enthusiasm to excel in this role, we encourage you to apply.

*Store Manager* Team Leadership: • Recruit, train, and supervise staff. • Schedule and manage work shifts. • Foster a positive work environment by motivating and guiding the team. • Provide coaching and performance feedback to employees. Customer Service: • Ensure a high standard of customer service is maintained at all times. • Address customer inquiries and concerns promptly and professionally. • Develop and implement customer service policies and procedures. Inventory Management: • Oversee stock levels and replenishment. • Monitor stock rotation and manage perishable goods effectively. • Implement stock control procedures to minimize losses. Sales and Profitability: • Set and achieve sales targets. • Analyze sales data and implement strategies to increase profitability. • Control costs and manage the store's budget effectively. Store Operations: • Ensure the store is clean, organized, and well-maintained. • Monitor compliance with health and safety regulations. • Oversee cash handling and banking procedures. Merchandising: • Plan and execute product displays and promotions. • Manage pricing and markdowns to maximize sales and reduce wastage. • Maintain attractive product presentation and layout. Supplier Relations: • Establish and maintain relationships with suppliers. • Negotiate terms and conditions with suppliers to optimize product offerings. • Monitor deliveries and resolve any issues related to orders. Reports and Documentation: • Maintain accurate records of sales, expenses, and other operational data. • Prepare regular reports for senior management. • Ensure compliance with all legal and regulatory requirements.

Our agency specializes in AI Automation services for small and mid-sized businesses, focusing on enhancing their business processes through AI-driven solutions like automated lead generation, AI chatbots, and advanced analytics. With a commitment to innovation and efficiency, we aim to transform SMBs' online presence and operational efficiency across Europe. We're seeking dynamic professionals with a blend of sales and business analysis skills. These individuals will play a crucial role in identifying and engaging with potential SMB clients, demonstrating how our AI Automation services can solve their unique challenges and drive growth. Key Responsibilities: - Client Acquisition: Identify potential SMB clients through research and analysis. Develop strategies to engage them, understanding their business needs and how our services can meet those needs. - Solution Presentation: Tailor presentations and demonstrations to highlight the benefits of our AI Automation services, focusing on how they can improve business processes, enhance customer engagement, and increase efficiency. - Relationship Building: Establish and maintain strong relationships with new and existing clients. Be the main point of contact for clients, ensuring their needs are met and any issues are addressed promptly. - Market Analysis: Continuously analyze the market and competitor landscape to identify new opportunities and trends. Use this insight to refine sales strategies and approaches. - Sales Targets: Meet or exceed sales targets through effective planning and execution. Keep detailed records of sales activities, including outreach, follow-ups, and closed deals. - Feedback Loop: Provide feedback from clients to our product development team to help tailor our offerings to better suit market needs. This role is ideal for those who are passionate about leveraging AI technology to drive business growth and have a knack for identifying and nurturing client relationships. If you're ready to contribute to our mission and help SMBs thrive through AI Automation, we'd love to hear from you.

Business Sales Excecutive Duties: • Oversee operations and coordinating day-to-day activities of the sales team. • Lead, mentor, and motivate the sales team to achieve and exceed sales targets. • Conduct regular team meetings to communicate goals, provide feedback, and share best practices. • Setting sales target, ensuring the team meets and exceeds these goals. • Monitor and analyse sales metrics to identify opportunities for improvement. • Develop and implement strategies to maximize sales and enhance customer satisfaction. • Ensure a high level of customer service by coaching and training team members on effective sales techniques and product knowledge. • Stay informed about industry trends and product knowledge to enhance the team's expertise. • Developing and implementing effective sales strategies • Establishes and monitors work schedules. Requirements • Proven experience in sales leadership or similar supervisory role • Excellent leadership and team management skills • Effective communication and interpersonal skills • Exceptional negotiation and closing skills. • Knowledge of market trends, competitors, and industry dynamics • Adaptability to changes in the market and industry

Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

We are looking for a full-time production Pastry Chef to be responsible for assisting in the crafting of delicious desserts and confectionery, as well as savoury items and pastry based delicacies. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations. To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness. This role is very interesting as there is space to grow become a Head Pastry Chef ! Pastry Chef Responsibilities: - Assisting the Executive Chef with the operating and management of the pastry section of the kitchen and liaising with the team to ensure a successful working environment. - Preparing ingredients and handling baking and other kitchen equipment. - Creating pastries, baked goods, and confections, by following a set recipe. - Ensuring their section of the kitchen adheres to safety and health regulations. - Managing a small team of 10 people - Admin such as Rota and Stock orders - Ensuring all orders of all of our four sites are correct and up to quality standards Pastry Chef Requirements: - 3 or more years experience as a Pastry Chef - Working knowledge of baking techniques and the pastry-making process. - In-depth knowledge of sanitation principles, food preparation, and nutrition. - Capable of working in a fast-paced, production environment. - Experience in managing a team (10 people minimum) There will be 3 stages: Trial Shift | Interview | Reference Check

Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.

Job Title: Assistant Chef Location: Kemola Restaurant and Lounge, 13-15 Aintree Road, Bootle L20 9DL Salary: £24,000 per annum Hours: 37.5 hours per week, on a rota basis Reports to: Head Chef and Director Job Overview: Kemola Restaurant and Lounge is seeking a dedicated and passionate Assistant Chef to join our vibrant kitchen team. This role requires a motivated individual who is eager to learn and contribute to the preparation and presentation of authentic Nigerian cuisine and a variety of other culinary offerings. Key Responsibilities: - Assist the Head Chef in daily kitchen operations, ensuring high-quality food preparation that meets both the restaurant’s and customers' standards. - Participate in the creation and execution of menu items. - Ensure that all dishes are prepared with attention to detail regarding taste and presentation. - Follow recipes and presentation specifications as set by the Head Chef. - Manage food and product ordering by keeping detailed records and minimising waste. - Maintain a clean and safe kitchen environment, adhering to health and safety standards and regulations. - Mentor and support kitchen staff, contributing to the team's development and cohesion. - Assist in the management of kitchen inventory and storage. - Work collaboratively with the front-of-house team to ensure a seamless dining experience for guests. - Handle any problems that arise in the kitchen and act quickly to resolve them. Requirements: - Proven experience as an Assistant Chef, Nigerian Chef, or similar role in a restaurant environment. - Culinary school diploma or equivalent hands-on experience in the kitchen. - A deep understanding of ingredients and cooking techniques. - The ability to work efficiently under pressure in a fast-paced environment. - Excellent interpersonal skills and the ability to manage a diverse team. - Strong organisational skills, with the capability to multi-task and manage time effectively. - Passion for food, with a particular interest in Nigerian and African cuisines preferred. Benefits: - Competitive salary package. - Opportunities for professional development and culinary training. - Staff meals provided during shifts. - A dynamic and supportive working environment. Application Process: To apply, please submit your CV and a cover letter detailing your experience and why you would be a perfect fit for Kemola Restaurant and Lounge to our HR department Kemola Restaurant and Lounge is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.