Customer relation jobs in HertfordCreate job alerts

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.

About Us We are a specialist provider of support services to distribution network operators, developers and industrial energy users making the transition to net zero by electrifying heat, transport and industry. Job Description Job Title: Electrician/Panel Builder Location: Bishops Stortford - These roles are based in our new offices in Bishops Stortford, Hertfordshire. Company Overview: We are a young and growing company based in Hertfordshire. We help our customers in their transition to net zero by designing and installing specialist electrical control systems, designed and built in house by out expert team of engineers. Position Overview: As part of our growth, we are looking to recruit a small team of electricians/panel builders who will build our panels in our workshops in Hertfordshire and install them nationwide. Ideally this role is suited to an electrician/technician who would like to broaden their knowledge and develop their career in electrical engineering. There really is no limit on how far you can go. Training is available to progress and grow. The ideal candidate will have a strong background electrical panel building or electrical installation work as a qualified electrician. They will be expected to work as part of a small team to build electrical panels and equipment from detailed engineering drawings, at our manufacturing facilities in Bishops Stortford, and fit them in customer premises. The role offers significant growth opportunities in electrical design, PLC programming and electrical engineering. DUTIES & RESPONSIBILITIES: Building of electrical panels from engineering drawings Installation of electrical panels in customer premises Testing, fault-finding and process control Reading engineering drawing Identifying improvements Requirements ESSENTIAL SKILLS & EXPERIENCE: Significant experience in electrical installation, fault finding or another electrical related field Hands on experience of electrical panel building (ideal but not compulsory) Must possess a strong understanding of electrical principles Ability to interpret and understand electrical schematics and diagrams Skilled in diagnosing and troubleshooting electrical faults, identifying problems, and implementing effective solutions QUALIFICATIONS: Valid electrician certification (e.g., NVQ Level 3, City & Guilds 2360, 2382, 2391) or HNC/HND/ONC in Electrical Engineering IET Wiring Regulations 18th Edition Full clean UK driving licence KEY ATTRIBUTES: Excellent communication skills Desire to learn, progress and develop Curiosity for how things work Willingness to travel around the UK Right to work in UK - We do not sponsor applicants for employment visa status. Benefits Benefits Competitive salary and bonus Company van and fuel card for work use Enhanced employers’ contribution pension scheme Death in Service benefit policy Cash health care plan Salary sacrifice schemes (bike to work, childcare, Electric Vehicles) 25 Days annual leave plus local bank holidays Days available to volunteer for local clubs/charities £300 available for sponsorship of local club or charity Professional registration fees paid annually On-site parking Training Support towards EngTech/IEng