Customer service executive jobs in LondonCreate job alerts

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs, • Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One’s entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. You will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack: What you’ll do * Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices * Work in a fast-paced, collaborative technical environment * Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more * Perform software development leveraging a test-driven development pattern * Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives * Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies * Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we’re looking for * Experience with influencing technical decisions with a tech team in an agile environment * Proven experience in software development using JavaScript or TypeScript * Experience with testing software (automated tests or Test Driven Development) * Previous experience working with AWS, GCP, Microsoft Azure or another cloud service * Have a passion for continued learning of the latest JavaScript and ES versions and trends What you’ll get to learn (any previous experience would be advantageous) * An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings * Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

1st Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £30,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Client Service Executive in the heart of the technology sector! Why work for this company? • Full Benefits List outlined in your contract., • 20 Days Annual Leave that increases each year., • Additional Birthday Off to celebrate your special day!, • Overtime Pay for those extra hours put in., • A supportive work environment with a focus on Work-Life Balance & Flexibility., • Opportunities for Career Growth & Progression within the company., • Answering user calls and emails, providing timely and effective technical support., • Collaborating with other teams to identify and resolve recurring issues., • Testing and troubleshooting user-reported problems and communicating findings to internal teams., • Assisting with onboarding and rollouts of new products., • Monitoring and managing outstanding support tickets, providing updates as necessary., • Maintaining accurate records of support requests and resolutions in our ticketing system., • Familiarity with Microsoft Office Suite., • Experience with scripting languages (e.g., PowerShell, JavaScript, Python, SQL) is a plus., • A structured and methodical approach to tasks with strong attention to detail., • Flexibility in working hours, with a willingness to provide out-of-hours support when required., • Excellent communication and interpersonal skills, with the ability to articulate technical information clearly. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

New Business ITSM Sales Executive / ITSM Solutions Sales – IT / MSP Location: Hybrid, Watford (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 + commission OTE £120,000 - £150,000 About the Role We’re seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. You’ll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem. Key Responsibilities New Business Development & Lead Generation • Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector., • Identify and engage key decision-makers across IT, Operations, and Service Management functions., • Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach., • Lead discovery sessions to uncover client pain points around ITSM, integration, and automation., • Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes., • Navigate complex, multi-stakeholder sales cycles with precision and persistence., • Own the full sales cycle — from prospecting and qualification to negotiation, close, and successful handover to the delivery team., • Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies., • Share market insights and customer feedback with internal teams to shape go-to-market and product strategies., • Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts. Required: • A HUNTER!! ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design., • Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments., • Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar)., • Strong understanding of managed services, outsourcing models, and recurring revenue sales structures., • Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations., • Excellent communication, presentation, and consultative selling skills., • Self-starter mentality with a strong ownership mindset and bias for results., • Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.)., • Understanding integration platforms, automation tools, or workflow orchestration solutions., • HQ based in Finland – initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters., • Global offices located in London, Finland, USA, and Germany., • Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success.

The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet’s portfolio—while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management • Manage customer renewals from initial engagement through to closure, • Handle inbound customer enquiries, quality needs and convert them into sales opportunities, • Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions, • Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate, • Maintain an up-to-date understanding of the company’s products and services, • Match customer needs with suitable offerings, clearly articulating benefits and value, • Customer-centric mindset with a drive to provide value and resolve challenges, • Comfortable working in a reactive, fast-paced environment, • Highly organized and detail-oriented, with strong follow-through, • Excellent communication skills – verbal and written with a professional and consultative approach, • Collaborative and team-oriented, open to working cross-functionally, • Proven experience in customer renewals, inbound sales or account management, • Strong knowledge of B2B service offerings and ability to match them to client needs, • Proficiency with CRM systems (e.g. Salesforce) and sales reporting, • Ability to interpret customer requirements and translate them into commercially viable solutions At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! To view full job description please visit our careers page

Integration / Automation Sales Executive – ITSM Location: Hybrid – North London (2 days per week in office)Type: Full-timeSalary: £60,000 – £80,000 base + uncapped commission About the Role We are seeking a commercially driven New Business Solutions Sales Executive to accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation capabilities as a strategic extension of their IT operations. You’ll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited to a solutions-led seller who enjoys opening new relationships, navigating complex buying environments, and selling high-value outcomes rather than transactional products. What You’ll Be Doing New Business Development • Build and execute a structured new-logo strategy across MSPs, service integrators, and enterprise IT organisations., • Identify and engage senior decision-makers across IT, Service Management, Operations, and Digital Transformation., • Qualify opportunities using a consultative, value-led approach that connects technical challenges to commercial outcomes., • Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration., • Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives., • Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover., • Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation., • Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market strategy and service development. Essential • Proven experience in new business or solutions sales within IT services, ITSM, integration, or automation environments., • Track record of selling complex, consultative B2B solutions involving multiple stakeholders., • Strong understanding of IT service management models, managed services, and recurring revenue structures., • Ability to translate technical capability into clear, compelling business outcomes., • Excellent communication, presentation, and stakeholder management skills., • Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice)., • Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling., • Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams., • A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM., • Strong international presence across the UK, Europe, and the US., • A collaborative, forward-thinking culture that values expertise, autonomy, and results., • Structured onboarding, including a one-week induction at our Finnish HQ to immerse you in our technology, culture, and strategy., • Clear earning potential through uncapped commission and long-term account development.

Job title: Course Executive Salary: £32,295 per annum Type of contract: Permanent Location: Hybrid (On site attendance required on events and team days) Working hours: Full time 35 hours per week About the role RCOG Events is entering an exciting phase of growth, expanding its education portfolio to deliver innovative, accessible, and high-quality learning opportunities for the global women’s health community. Aligned with our strategic ambitions, we are evolving our courses, skills-based workshops, and webinars to ensure they meet the needs of healthcare professionals worldwide. To support this growth, we are seeking a Course Executive to deliver and support administration of our repeatable courses and workshops with operational excellence. This is a pivotal role, providing the opportunity to ensure every course runs smoothly, delegates and faculty are supported, and RCOG’s standards of quality and professionalism are upheld. You will combine operational expertise with strong organisational and communication skills, overseeing the end-to-end administration and delivery of courses, coordinating faculty and delegates, and supporting new or redeveloped courses from pilot through to repeatable delivery. Working closely with the Head of Course Development and Delivery, internal teams, and external faculty, you will ensure courses are delivered efficiently, financially sustainable, and provide a seamless learning experience. Collaborating with stakeholders, faculty, and colleagues, you will act as a key operational contact for all aspects of course delivery, driving consistency, quality, and engagement while supporting the College’s mission to improve healthcare for women and girls worldwide. Key Responsibilities: * Deliver the end-to-end administration and logistics of repeatable courses and workshops, ensuring a smooth experience for delegates and faculty. * Support the development and pilot of new or redeveloped courses, providing operational expertise and guidance. * Coordinate faculty participation, including invitations, travel arrangements, and expenses. * Manage course systems and data (registrations, CRM, online platforms) accurately and efficiently. * Monitor course budgets and ensure operational decisions support financial sustainability. * Liaise with internal teams, delegates, and faculty to resolve queries and maintain high-quality service. * Support continuous improvement by collating feedback, reviewing processes, and implementing enhancements to the course experience. For the full list of key responsibilities, please check the recruitment pack. About you We are seeking a proactive and results-driven professional to join our events and education team. This role is ideal for someone who is organised, motivated, and eager to develop a career in events and educational courses. Whether you are a recent graduate or have prior experience in events or education, you will have the opportunity to gain hands-on experience coordinating high-quality courses and workshops that support women’s health professionals worldwide. Requirements * Interest in the delivery of courses, workshops, or educational programmes. * Strong organisational and project management abilities, including planning, coordinating multiple tasks, meeting deadlines, and following procedures. * Ability to manage relationships with a variety of stakeholders, including internal teams, faculty, delegates, and committees. * Attention to detail, accuracy, and commitment to providing excellent customer service. * Willingness to learn, adapt, and support continuous improvement in course delivery and operational processes. * Proficiency in standard IT applications (e.g., Microsoft Office) and a willingness to learn new systems for registrations, CRM, and online delivery. * Interest in healthcare, education, or professional development. We encourage candidates from all backgrounds to apply, particularly those who are organised, enthusiastic, adaptable, resilient and motivated to contribute to the delivery of high-quality learning experiences for the global women’s health community. Requirements: Please note that while experience in delivering courses, workshops, or educational programmes is desirable, we welcome applications from candidates of all backgrounds. We are particularly interested in individuals who are collaborative, motivated to make a positive impact in education, and eager to develop their skills in course delivery and administration. If you are excited about joining the RCOG during a period of growth and transformation, with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will provide guidance and support to help you succeed, but confidence in engaging stakeholders, following operational processes, ensuring high-quality delivery, resilience and adaptability and the ability to work both independently and collaboratively while embracing new ways of working will be key to thriving in this role. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: * Agile and flexible working environment and free lunch onsite * 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January * 10% pension contribution after probation * Enhanced wellbeing and family support * Interest-free season ticket loans after probation * Tailored Learning and Development and study leave * Affinity staff networks * Life assurance and income protection schemes * Lifestyle discounts

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring commercial acumen and business development know-how - working internally and externally to identify high leverage growth opportunities. They will lead engagement, negotiation and due diligence to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Own the development and delivery of the UK Marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and Brand equities * Lead the execution of market leading digital marketing for new customers across existing and emerging channels * Develop and drive forwards our brand strategy - bringing to life our Capital One values * Be accountable for ensuring marketing is compliant with internal policies and regulations * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these opportunities to fruition * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting partnerships * Own risk management processes, controls and budget management for all UK Marketing activities * Sponsor internal and external growth investments - working with product managers on and a cross functional team to bring these to market * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Develop and lead and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing leader with proven track record of driving growth across the marketing funnel in a highly regulated industry * Ability to thrive in a high-performing analytical environment that encourages creativity with integrated data-led decision making * Demonstrable experience building and leading strong teams at scale in a high performance environment * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * A strong understanding of brand strategy with a clear understanding of how to drive performance across the marketing mix * Highly data literate and able to understand and optimise performance across campaigns and channels in order to drive results * Ability to balance of strong data and analytical skills, with the empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Market & CX Researcher - Principal Associate About This Role We are looking for an experienced Quant-focused Market & Customer Experience Researcher to join our research function at Capital One. As a company we have a mission to make credit simple, and to achieve this we constantly strive for a more human-centred business. The research team is critical to this and partners with teams across the business in ensuring human-insight is at the heart of every decision. We influence initiatives from long-term strategy to tactical product development, whilst continually assessing customer experiences and market/competitor dynamics. You will be a critical part of our growth, focusing on building insights regarding our customers, their needs, and market trends, while also monitoring end-to-end customer experiences. The role involves partnering closely with our cross-functional partners across the business, helping ‘connect the dots’ to identify challenges and opportunities, and drive change through actionable insights. Key Responsibilities: * Be the Voice of the Customer: Deliver insights about customer needs and market trends directly to our product and strategy teams, helping to shape their plans and keep our focus on what matters most. * Deepen Our Understanding: Help the whole company build a richer, more human picture of our customers and their behaviors so we can create products that truly resonate and add real value. * Elevate the Customer Experience: Get a deep, hands-on understanding of the customer experience (CX) and how we measure up (like with NPS), mapping customer journeys and studying the competition to find where we can stand out. * Turn Insights into Action: Increase the visibility of our key research findings across Capital One, making sure our work doesn't just sit in a deck, but genuinely translates into clear business outcomes. * Help Us Grow Smarter: Build and scale the systems, processes, and tools that make it easy for everyone to access and use critical market, consumer, and brand insights. * Champion Research Innovation: Keep our market research practices at the cutting edge, driven by your passion for new ideas and a deep, forward-looking view of industry changes. What You'll Do Research Execution & Analysis * Scope, design, and execute mixed-method research projects in collaboration with peers and external partners. * Utilise primary qualitative and quantitative market research methods, including identifying macro market trends, analysing competitors, testing value propositions/messaging, and unpacking brand perceptions. * Synthesise insights from a range of internal and external sources. * Manage external vendor relationships; strengthen collaboration and identify opportunities for new partnerships. Collaboration & Impact * Present and communicate research and analysis clearly and effectively across the business in engaging and useful formats. * Drive engagement with research and insights by involving a diverse range of stakeholders; ‘connecting the dots’ across dedicated ‘outcome teams’ * Innovate practices and coach peers to continually improve the team's impact. What We Are Looking For * Clear, hands-on experience running end-to-end research projects across mixed (qualitative and quantitative) methodologies. * Familiarity with advanced quantitative methods; conjoint analysis, max-diff, segmentation. * Strong research tool kit, including experience with market insight data sources and customer experience tools. * Exceptional critical thinking skills, with the ability to identify research opportunities and execute initiatives to a high standard. * Strong analytical skills and ability to analyse raw data into meaningful insights. * Compelling storytelling ability to consolidate and synthesise complex research findings into engaging formats that drive action across diverse audiences. * Experience collaborating with cross-functional partners (e.g. Product, Data Science, Design, etc.) * Proactive organisational skills, including multi-tasking across simultaneous projects and coordinating teams/vendors towards meeting deadlines. * A proven ability to create impact and action, improving the status quo with your research. * Desire and curiosity to learn about credit and lending. Preferred Experience * Bachelor's degree or higher in research, psychology, marketing, or a related field. (Note: Candidates with strong analytical backgrounds or from alternative insight disciplines are also encouraged to apply.) * Experience working in highly regulated environments and/or Financial Services. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and How You'll Work This is a permanent position and can be based in either our Nottingham or London offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What's In It For You * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Programme Director – Data Centre Development – Construction / Engineering - Direct • Direct for developer organisation, • £160,000 Plus, • 15% - 25% Bonus, • Excellent Benefits Package, • Travel and Expenses Paid We are an industry-leading developer and operator of high-performance data centres, engineered to support AI and advanced computing workloads. Our platform is hyperscale-inspired and industrial in scale, providing secure, scalable, and sustainable infrastructure for mission-critical environments. The Role An exceptional opportunity has arisen for a Programme Director to lead the coordination and management of a major West London data centre development. Reporting directly to the Managing Director and Senior Management Team, this role will oversee the programme from post-acquisition through to Ready for Service (RFS). This is a £600m+ capital programme comprising multiple interdependent workstreams, complex stakeholder interfaces, and demanding delivery timelines. The successful candidate will ensure seamless integration across technical, commercial, planning, regulatory, and stakeholder functions to achieve successful delivery. Key Responsibilities 1. Programme Leadership & Integration • Own and lead the end-to-end development programme, integrating discrete workstreams into a single, coordinated delivery strategy., • Develop and manage the master programme, proactively controlling critical path activities and milestone achievement., • Align cross-functional teams, including Technical, Operations, Procurement, Planning, Health & Safety, and Community Engagement., • Lead the programme lifecycle in full, with the ability to intervene and recover specific stages where required. 2. Stakeholder & Executive Engagement • Act as the primary interface between senior leadership, board representatives, advisors, contractors, and community stakeholders., • Prepare and present programme updates, risk assessments, and capital commitment strategies to executive leadership., • Oversee stakeholder engagement initiatives, ensuring compliance with planning obligations and regulatory requirements., • Operate confidently within senior decision-making environments. 3. Delivery & Execution • Oversee technical design, procurement, contracting strategy, energisation processes, and site delivery activities., • Manage easement negotiations and power connection processes to ensure timely completion and regulatory compliance., • Establish and maintain robust governance frameworks, resource planning, reporting structures, and PMO oversight., • Integrate and manage external consultants to ensure aligned and effective delivery. 4. Planning & Risk Management • Lead the planning process, including application submissions, management of planning conditions, and engagement with statutory authorities., • Identify, quantify, and mitigate programme risks, including capital exposure, customer dependencies, and consent timelines., • Develop phased delivery strategies balancing programme speed, quality, and cost. 5. Programme Governance & Best Practice • Champion best practice programme management methodologies and tools., • Implement structured reporting, risk management, responsibility matrices, and escalation processes., • Drive continuous improvement through lessons learned and industry benchmarking. Education • Degree in Engineering, Construction, Project Management, or related discipline., • 10+ years’ experience leading large-scale, complex infrastructure or data centre programmes (£250m+)., • Strong knowledge of UK planning, energisation, procurement, and delivery processes., • Demonstrated experience managing multiple concurrent workstreams with significant capital commitments., • Strategic thinker with strong commercial acumen and systems mindset., • Exceptional leadership and stakeholder management capability., • Advanced proficiency in programme management tools and governance frameworks., • Resilient, pragmatic, and effective in high-pressure environments., • Strong communicator with the confidence to operate at an executive and board level.

Shape the future of the UK electricity market Elexon is a purpose-driven, not-for-profit organisation operating at the heart of Great Britain’s wholesale electricity market. We play a critical role in enabling a secure, flexible, net-zero energy system — working across industry, government and consumers to deliver market confidence and nationally significant change. This is a defining moment to join Elexon. We have successfully delivered market-wide Half-Hourly Settlement, transforming how electricity is balanced and settled and unlocking investment in low-carbon generation. We are now leading the development of local flexibility markets through the Flexibility Market Asset Registration (FMAR) service, creating a single enduring register for flexible assets ahead of live operation in late 2025. From mid-2026, Elexon will also provide enduring governance for the Government’s Smart Secure Electricity Systems (SSES) programme, reinforcing our position at the centre of electricity market reform. The opportunity We are seeking an exceptional Chief Operating Officer (COO) to join our Executive Leadership Team. This is a high-impact role with responsibility for Elexon’s Operations, Transformation and Customer Services functions, ensuring delivery of strategic objectives, operational performance commitments and statutory obligations under the Balancing and Settlement Code (BSC). As COO, you will provide executive leadership for operational delivery, service resilience and continuous improvement, working collaboratively across the organisation and with external stakeholders to shape the future of the UK electricity system. Key responsibilities • Lead and deliver Elexon’s operational strategy, aligned to corporate priorities, regulatory requirements and stakeholder expectations, • Provide collective leadership as a member of the Executive Team, driving performance, culture and cross-functional integration, • Oversee the resilience and performance of core services, including settlement, assurance, code delivery and product development, • Drive continuous improvement, digital experience and operational efficiency across the organisation, • Lead programme delivery and change execution, ensuring strong portfolio governance, change management and quality assurance, • Incubate and transition new business opportunities into live operational services, • Ensure robust risk management, business continuity and regulatory compliance, • Champion a customer-first approach, enhancing market confidence and participant experience, • Lead communications to deliver a compelling internal narrative and maintain Elexon’s strong external reputation, • Build trusted relationships with Ofgem, industry bodies and market participants, • Develop and inspire high-performing, inclusive teams with a strong culture of accountability and innovation About you • Proven senior leadership experience in complex operational, regulatory or market-based environments, • Strong customer-centric mindset with deep understanding of service excellence, • Strategic, analytical and outcome-focused leadership capability, • Demonstrable experience leading transformation and continuous improvement, • Excellent stakeholder engagement and influencing skills, • Sound understanding of the UK energy market and regulatory landscape What we offer • Competitive salary, • 30 days’ annual leave plus bank holidays, • Discretionary annual bonus and long-term incentive scheme, • Pension and life assurance, • Private medical and dental cover (Bupa) Wellbeing and flexibility We prioritise colleague wellbeing and offer a comprehensive benefits package including hybrid working, health checks, employee assistance, EV scheme, gym subsidy, cycle-to-work, holiday trading, CSR days and more. Our culture We are proud of our inclusive, values-driven culture and have been recognised as a Top 20 Inspiring Workplace (UK & Ireland) and winners of WUN’s Diversity & Inclusion Award 2025. At Elexon, we are committed to equality of opportunity, listening to all voices, and being a role model for diversity and inclusion across our industry. Elexon together — embracing difference, listening to all voices (and shaping the future of energy).

Programme Director – Data Centre Development – Construction / Engineering - Direct • Direct for developer organisation, • £160,000 Plus, • 15% - 25% Bonus, • Excellent Benefits Package, • Travel and Expenses Paid We are an industry-leading developer and operator of high-performance data centres, engineered to support AI and advanced computing workloads. Our platform is hyperscale-inspired and industrial in scale, providing secure, scalable, and sustainable infrastructure for mission-critical environments. The Role An exceptional opportunity has arisen for a Programme Director to lead the coordination and management of a major West London data centre development. Reporting directly to the Managing Director and Senior Management Team, this role will oversee the programme from post-acquisition through to Ready for Service (RFS). This is a £600m+ capital programme comprising multiple interdependent workstreams, complex stakeholder interfaces, and demanding delivery timelines. The successful candidate will ensure seamless integration across technical, commercial, planning, regulatory, and stakeholder functions to achieve successful delivery. Key Responsibilities 1. Programme Leadership & Integration • Own and lead the end-to-end development programme, integrating discrete workstreams into a single, coordinated delivery strategy., • Develop and manage the master programme, proactively controlling critical path activities and milestone achievement., • Align cross-functional teams, including Technical, Operations, Procurement, Planning, Health & Safety, and Community Engagement., • Lead the programme lifecycle in full, with the ability to intervene and recover specific stages where required. 2. Stakeholder & Executive Engagement • Act as the primary interface between senior leadership, board representatives, advisors, contractors, and community stakeholders., • Prepare and present programme updates, risk assessments, and capital commitment strategies to executive leadership., • Oversee stakeholder engagement initiatives, ensuring compliance with planning obligations and regulatory requirements., • Operate confidently within senior decision-making environments. 3. Delivery & Execution • Oversee technical design, procurement, contracting strategy, energisation processes, and site delivery activities., • Manage easement negotiations and power connection processes to ensure timely completion and regulatory compliance., • Establish and maintain robust governance frameworks, resource planning, reporting structures, and PMO oversight., • Integrate and manage external consultants to ensure aligned and effective delivery. 4. Planning & Risk Management • Lead the planning process, including application submissions, management of planning conditions, and engagement with statutory authorities., • Identify, quantify, and mitigate programme risks, including capital exposure, customer dependencies, and consent timelines., • Develop phased delivery strategies balancing programme speed, quality, and cost. 5. Programme Governance & Best Practice • Champion best practice programme management methodologies and tools., • Implement structured reporting, risk management, responsibility matrices, and escalation processes., • Drive continuous improvement through lessons learned and industry benchmarking. Education • Degree in Engineering, Construction, Project Management, or related discipline., • 10+ years’ experience leading large-scale, complex infrastructure or data centre programmes (£250m+)., • Strong knowledge of UK planning, energisation, procurement, and delivery processes., • Demonstrated experience managing multiple concurrent workstreams with significant capital commitments., • Strategic thinker with strong commercial acumen and systems mindset., • Exceptional leadership and stakeholder management capability., • Advanced proficiency in programme management tools and governance frameworks., • Resilient, pragmatic, and effective in high-pressure environments., • Strong communicator with the confidence to operate at an executive and board level.

Global Director, Technical Customer Support Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Global Director, Technical Customer Support, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Enterprise Account Executive - FX Payments We’re working with a fast-growing FinTech that’s making big waves in cross-border financial services. Backed by strong investors and expanding quickly around the world, they’re now looking for an Enterprise Account Executive to join their team in London If you’re passionate about payments and enjoy consultative sales, this could be a great fit. You’ll play a key role in driving growth by closing high-value deals and working with clients from all over the world. The focus is on building strong relationships and delivering great service. What you’ll be doing: • Building and managing relationships with potential clients, understanding what they need, and offering the right solutions, • Meeting (and hopefully exceeding) your monthly and quarterly sales goals, • Sharing feedback and insights about the market and competitors with the team, • Taking ownership of your accounts, making sure the handover from sales to implementation and customer success goes smoothly, • Working closely with other teams to fine-tune sales strategies and keep up with the company’s fast pace, • Staying up to date with what’s happening in cross-border financial services What we’re looking for: • 3–6+ years of B2B sales experience, ideally experience within FX cross border payments, • A track record of closing big deals with enterprise clients, • Confidence in building relationships with C-level executives and other key decision-makers, • Ability to juggle multiple tasks and thrive in a high-growth, startup setting If you’re ready to take on a new challenge and help shape the future of cross-border payments, we’d love to hear from you.

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Technical Contract Manager Facilities Service Provider London & South East £70-75k + Car Allowance Pension Scheme A leader within the UK FM & Building Services sector have a requirement for an experienced Senior Contract / Account Manager to run part of a multi-client portfolio across London and the South East. This role has become available due to an internal promotion, with this role taking charge of a mixture of existing accounts as well as 2 x newly-mobilised customers, across Central London, West London and Kent. These are as varies as commercial office space, financial / professional services, pharmaceutical, etc. Guideline for this position is a basic salary of £70-75,000 as well as a car allowance of circa £5,000. Role will operate across the customer sites Monday-Friday, while offering some flexibility for home working. The responsibilities of the TechnicalContact Manager will include an overall liability for delivering efficient and effective M&E service delivery agreed in line with budgets and client specifications, SLAs, etc. Monitoring and report on financial performance to line manager (account director), as well as ensuring falls within scope of accounts. Man management of teams across multiple sites, liaising with on-site client, tenants and Facilities Managers, etc. This will cover but not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation The successful candidate MUST be fully qualified in an engineering discipline (mechanical / electrical), ideally having served a full apprenticeship. With the employer having responsibility for M&E delivery for this client portfolio, and as a result regular interactions with customer Engineering Leads, applicants must be able to demonstrate technical proficiency, as well as the obvious experience of managing corporate / commercial facilities operations for at least 3-5 years. This is an exciting opportunity to join a very well established M&E maintenance organisation, and managing a high-profile customer portfolio. With opportunities to grow within the company, both in the UK or for EMEA / Global roles in future, a chance not to be missed for an ambitious and dynamic Account / Senior Contract Manager experienced in delivering a 5* service across a similar environment.

Reservation Sales Executive (12 FTC) Location: Central London Contract: Fixed-Term Contract Salary: £30,000 + £15,000 commission (paid quarterly) Working Pattern: Monday - Friday, 4 days in office / 1 day WFA (One week per month is fully office-based for monthly sales meetings) About the Role We’re looking for a motivated, energetic individual to join our Meeting Room Sales Team on a fixed-term contract. This team is at the heart of our business - handling high‑volume inbound enquiries and turning them into repeat, loyal customers. You’ll be part of a vibrant team of four, led by a manager who has been with the business for seven years and has a strong track record of developing people and supporting career progression. This role is perfect for someone who thrives in a fast-paced, phone‑based environment and enjoys working towards ambitious sales targets. What You’ll Be Doing • Handling high volumes of inbound leads via phone, email, and website enquiries, • Converting enquiries into bookings while delivering an exceptional customer experience, • Working to significant quarterly revenue targets (circa £450k per quarter), • Identifying upsell opportunities and nurturing repeat business, • Taking part in the team phone‑shift rota, • Representing our brand with professionalism, warmth, and enthusiasm every day Who We’re Looking For You might have experience in: • Telesales, • Membership sales, • Any sales role with high lead volume, • Customer-focused roles where persuasion and rapport-building are key Most importantly, you’re: • Confident on the phone, • Target-driven, • Customer-service obsessed, • Someone who thrives in a sociable, supportive team environment

We are seeking a polished and well presented Field Sales Executive to join our prestigious high-end luxury clothing brand. The ideal candidate will have a proven track record in sales, and the ability to build and maintain relationships with high-net-worth individuals (HNWIs). This role requires a sophisticated approach to selling, exceptional interpersonal skills, and the drive to exceed sales targets. Key Responsibilities: • Sales Generation:, • Proactively identify and engage potential high-net-worth clients (HNWIs) through various channels including cold calling, networking events, referrals, and targeted outreach., • Present and promote our luxury clothing collections to HNWIs, tailoring presentations to the client's unique style and preferences., • Meet and exceed monthly and quarterly sales targets by closing high-value sales., • Client Relationship Management:, • Build and maintain long-term relationships with HNWIs, providing personalised shopping experiences and exceptional customer service., • Conduct in-home or private client appointments, providing bespoke fashion advice and wardrobe consultations., • Follow up with clients post-purchase to ensure satisfaction and foster repeat business., • Reporting and Administration:, • Maintain accurate records of sales activities, client interactions, and pipeline updates using CRM software., • Provide regular sales reports and market feedback to the Sales Manager., • Ensure all sales processes and transactions comply with company policies and legal regulations. Qualifications: • Experience:, • Experience of new business development in any industry., • Proven track record of meeting and exceeding sales targets, particularly with HNWIs., • Skills:, • Exceptional communication and interpersonal skills with the ability to build rapport with discerning clients., • Strong negotiation and closing skills., • High level of personal presentation and a deep appreciation for luxury fashion., • Ability to work independently and manage a flexible schedule. Personal Attributes: • Sophisticated and professional demeanour., • High level of integrity and discretion in handling confidential information., • Strong sense of initiative and creativity in approach to sales., • Passion for luxury fashion and a keen eye for detail. Benefits: • Competitive base salary with attractive commission structure., • Opportunities for career advancement within a prestigious luxury brand., • Access to exclusive industry events and networking opportunities including travel to the US., • Comprehensive benefits package including health insurance, pension, and monthly sales prizes. If you are a driven sales professional with a passion for luxury fashion and a knack for building relationships with high-net-worth individuals, we would love to hear from you. Apply now to join our team and help us continue to deliver exceptional experiences to our esteemed clientele.

Kraken is the world's most exciting and rapidly scaling energy technology company. They are building the number one platform for energy management with potential to transform utilities' transition to clean energy across the globe. Kraken powers energy systems globally, and already has 40% of the UK energy market running on its platform. With $500m in contracted ARR, a growing footprint across Europe, Japan, Australia, and the US, as well as the backing of leading investors, they combine the financial strength of a market leader with the pace of a hyper-growth company. We're helping them hire a VP of Product Data & Analytics. Position Location: London, or USA ET. Candidates should expect frequent travel to London, as well as travel to clients globally. Job Description As the company’s VP of Product Data & Analytics, you will be driving the vision, strategy, and value clients are getting from their Utility Data Model (UDM). This is a global, high-impact product management leadership role owning the strategy and execution of the UDM, allowing you to work on genuine frontier problems with immediate real-world application. This role will report jointly to the Chief AI & Corporate Development Officer and the Engineering COO. Primary Responsibilities • Own the product strategy for the company’s UDM, defining what to model and the technical implementation approach, whilst overseeing its data sharing strategy, governance, and quality standards, and driving the product’s adoption., • Own strategy and roadmap for ‘AI-on-UDM,’ enabling teams and clients to build analytics and AI products on the company’s data model., • Oversee the product manager and analytics teams, with a focus on providing insights as a client service to better enable them to build data-driven products., • Build and manage a small data science team that solves high-value problems to advance the company’s competitive position. Requirements: • 10+ years of product leadership experience, specifically within complex B2B2C Enterprise Software environments. Experience with large-scale ERP or CRM systems is a major plus., • A history of “Data” roles, with experience in successfully transforming technology infrastructure into organised, productised assets., • Excellent communication skills, with the ability to balance technical and business needs, whilst bridging the gap between technical details and strategic CEO-level messaging., • Strong technical literacy, with a keen understanding of data stewardship, semantic modeling, and API product management., • Strong strategic skills, with an equal ability to develop the product and pitch it., • A genuine passion for data and the customer experience. Compensation and benefits • Competitive base salary + significant equity package, • Flexible holiday policy, • Flexible working, • Private health insurance, • Maternity leave 16 weeks full pay, partner leave 12 weeks full pay, • Pension matching up to 10%, • Bike or electric car purchase from gross salary, • Learning & development budget Interview process: • Executive interview – 30-60 mins, • SME interviews with Data leadership - 60 mins, • Final interview with CEO – 30-60 mins

🏢 Company: LEC Robotics 📍 Location: London (Knightsbridge office-based) 📑 Engagement: Full-time contract 💷 Compensation: £30,000 + 10% commission on gross revenue on each sale About LEC Robotics LEC Robotics brings next-generation robotic systems for the hospitality, entertainment and leisure sectors in the UK market. We provide stable, reliable, innovative solutions for food & beverage, cleaning and wider facilities management alternatives to unreliable and expensive staffing challenges. We operate across multiple robotics categories including: · Automated coffee and food service robotics · Service and delivery robots · Cleaning and facility robots · Security and surveillance robots · Industrial and warehouse automation · Emerging autonomous systems for retail, hospitality, logistics, and commercial environments We are growing rapidly within the UK and across Europe, expanding our reach and our product line. We are in a pivotal position to work directly with top tier research and development facilities to bring cutting edge technology to growing markets. Role Description This is not a desk job. As a Junior Sales Executive at LEC Robotics, you will be out in the field every single day visiting potential customer sites, scouting robot placement sites, and potential venues for commercial activations to identify opportunities and build relationships with decision-makers face to face. We have limited existing leads and working in progress pipeline. You will be starting from zero, which means the rewards are entirely yours to earn. You will be responsible for building your own prospect list and territory from the ground up, using on-the-ground intelligence and direct engagement as your primary approach. This role suits someone who thrives on autonomy, is energised by face-to-face selling, and is hungry to build something from scratch. Key Responsibilities • Conduct daily field-based prospecting by visiting sites to identify and engage potential customers in person, • Build and maintain a prospect list and active sales pipeline from zero, with no existing leads provided, • Introduce LEC Robotics and our product ranges to business owners, operations managers, and procurement leads through direct, face-to-face engagement, • Qualify prospects and progress opportunities through the full sales cycle from initial contact to closed deal, • Manage your own territory, diary, and route planning to maximise productive site visits on a daily basis, • Follow up in-person visits with calls and emails to maintain momentum, phone and email support your field activity and do not replace it, • Deliver compelling product presentations and demonstrations, working alongside our technical team where required, • Negotiate and close deals, ensuring a smooth handover to the implementation team post-sale, • Maintain accurate and up-to-date records of all prospect interactions and pipeline activity in the CRM (HubSpot), • Provide regular pipeline and territory updates to the Head of Operations, • Feed market intelligence, customer feedback, and competitor insights back to the wider business Qualifications • Sales and Negotiation skills, including experience in building client relationships and achieving sales targets, • Effective Communication and Presentation skills to deliver compelling product pitches and navigate client interactions, • Market Research and Analytical skills for identifying market trends and potential opportunities, • Basic knowledge of AI, robotics, or automation technologies is preferred, • Proficiency in CRM tools (HubSpot) and Microsoft Office Suite, • Ability to work autonomously and manage multiple priorities in a fast-paced environment, • Demonstrable drive, resilience, and a proactive approach to new business development, • Strong interpersonal and communication skills with the ability to build rapport quickly in face-to-face settings, • Ability to work independently, manage your own time effectively, and take full ownership of a territory, • Comfortable with cold outreach and in-person prospecting in environments where no prior relationships exist What We Offer • £30,000 base salary with uncapped commission, • Full product training and ongoing technical support, • Autonomy to own and develop your territory from day one, • A clear career progression path as LEC Robotics scales, • The opportunity to be a founding member of the sales team at a newly launched robotics company Compensation • Base salary: £30,000 per annum, • Commission: 10% on gross revenue on all Xbot product sales, • Average unit price: £30,000 | Commission per unit: £3,000, • Commission is uncapped Indicative earnings: • 5 units sold: £15,000 commission — £45,000 total, • 10 units sold: £30,000 commission — £60,000 total, • 20 units sold: £60,000 commission — £90,000 total

We’re working with a well-established luxury furniture and lifestyle retailer looking to hire a A+D Sales Executive to grow their presence within the design community. This role is ideal for someone who enjoys relationship building, networking, and developing new business with interior designers, architects, and developers. With an entrepreneurial feel, you’ll have the opportunity to expand the client base and help grow the brand’s reach beyond London into new markets, whilst earning commission. You’ll join a social, design-led team, working across two creative showroom spaces with hybrid flexibility — perfect for someone who enjoys sales with a creative edge and building long-term industry relationships. Key Responsibilities: • Manage the end-to-end trade sales process, from enquiry through to order fulfilment., • Develop new business opportunities through prospecting and networking within the interiors and design community, • Build and maintain strong relationships with interior designers, architects, and commercial clients., • Drive sales growth through account management, cross-selling, and upselling opportunities., • Deliver a high level of client service, ensuring a consultative and design-led customer experience., • Maintain accurate CRM records and process orders, quotations, and client communications. Requirements: • Proven experience in B2B sales or account management, ideally within furniture, interiors, or design-led products., • Experience working with interior designers, architects, luxury product, or commercial design professionals., • Strong relationship-building and client management skills., • Commercially driven with the ability to generate and convert new business opportunities., • Highly organised, proactive, and comfortable working autonomously., • A genuine interest in interiors, design, and premium products.

Sales Director 📍 Portsmouth (Hybrid – 3 days in office post-induction) 💰 Competitive salary up to £100,000 base + team-based bonus 🚀 Senior Leadership | High Impact | Strategic Growth Role Why Join Us? • Strategic Ownership – Take full commercial responsibility for a high-growth, business-critical division with significant market opportunity., • Executive Influence – Work closely with the CEO and senior leadership team, shaping strategy at board level., • People-First Culture – Join an organisation recognised as a Great Place to Work, with a collaborative and non-corporate ethos., • Leadership Over Quota – No personal sales target. Success is measured by building, developing and delivering through a high-performing team., • Purpose & Innovation – Be part of a forward-thinking technology business investing in sustainable operations, innovation and modern workforce solutions. The Opportunity We are seeking a commercially driven Sales Director to lead a specialist managed service focused on automated IT delivery and lifecycle management for enterprise and upper mid-market organisations. This is a strategic leadership role where you will define the go-to-market approach, build capability within the sales function, and position the service as a leading solution for remote and hybrid workforce enablement. You will operate at C-suite level, build strategic partnerships, and ensure alignment across marketing, product, operations and customer success teams. Key Role Responsibilities • Define and execute the sales and growth strategy for a managed IT services division, • Recruit, coach and develop a high-performing sales team, • Deliver team-based revenue and growth objectives, • Build and maintain senior C-suite customer relationships, • Drive cross-functional collaboration across the wider business, • Lead strategic partnerships and represent the division at executive level Key Attributes Required • Proven experience in a senior sales leadership role within B2B technology or managed services, • Demonstrated success building and scaling sales teams, • Strong track record engaging and influencing C-suite stakeholders, • Strategic thinker with the ability to translate vision into measurable results, • Commercially astute and confident shaping market positioning, • Experience selling differentiated, service-led solutions (highly desirable) If you are an authentic, strategic sales leader who thrives on building high-performing teams and shaping commercial direction, this is a rare opportunity to take ownership of a high-impact, growth-focused division within an ambitious technology business.

Business Development Manager - Hawkstone Brewery Location: Central London & surrounding areas. Contract type: Full time, permanent Salary: £34k - £37.5k per annum depending on experience plus performance related bonus, company car & fuel card. Are you passionate about building relationships and a natural at selling? Hawkstone Brewery, recognized as the 24th fastest-growing company in the UK and the fastest-growing beer brand according to the Sunday Times Top 100, is seeking an outstanding Business Development Executive to join our On Trade sales team! About the Role: You will play a crucial role in expanding our presence within the independent on-trade (IFT) sector. This role involves visiting a diverse range of establishments, identifying opportunities to increase customer distribution, enhance product visibility, and ultimately drive sales of Hawkstone Brewery’s premium portfolio. You’ll manage your own diary, effectively balancing visits to existing customers with targeting new prospects. Great organization, time management, and a confident selling approach will be key to your success in this role. What’s in it for You? We believe our people are our greatest asset. We offer continuous support, fantastic perks, and excellent career development opportunities. Enjoy: • No Weekend Working: 40 hours, Monday to Friday, • Generous Leave: 23 days paid holiday (pro rata) + public holidays (increases with length of service), • Company Vehicle & Fuel Card, • Performance Bonus Potential, • Company Pension Scheme: 3% employer contributions, • Free Life Assurance: 3x annual salary, • Healthcare Benefits: Discounted private healthcare & Health Cash Plan, • Annual Leave Purchase Scheme: Up to 5 additional days, • Employee Assistance Programme: 24/7 support for physical, mental, and financial well-being, • Family-Friendly Policies: Enhanced maternity & paternity leave, • Employee Benefits Portal: Discounts from a wide range of retailers and more! Who Are We Looking For? We seek confident, results-driven, and highly organized individuals with experience in the on-trade sector. You should be a self-starter, capable of working independently, and possess a keen eye for detail. Requirements:

Customer Success Executive (B2B) About Us Established in 2002, Tom Dixon is a British luxury design brand which is represented internationally. Specialising in furniture, lighting and accessories, Tom Dixon has hubs in London and New York and is represented by preferred partners internationally and distributed globally in key markets. With an aesthetic that is intrinsically inspired by the brand’s British roots, the products are internationally recognised and appreciated for their pioneering use of materials and techniques. About the Role As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You will be responsible for: • Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow., • Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns., • Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders., • Communication: manage and respond to customer queries via calls and emails (Product / Logistics / Aftersales) within agreed KPI’s, with enthusiasm and a can-do tone. Liaise with our planning department, warehouse, sales team, and partner freight forwarders. About the Person You are a self-starter with previous experience in customer service (B2B) who is driven by delivering exceptional customer experience and business growth. An academic background in a related subject and/or demonstrable experience working for companies operating predominantly in the wholesale or retail space will be advantageous for this role, along with prior sales experience. You will: • Have strong priority management and organisational skills – take pride in being organised and methodical with a keen eye for detail., • Have an exceptional communication style - perfect command of written and spoken English., • Have a resilient and proactive mindset - thrive on autonomy and ambiguity, and love to proactively create plans and structure their work. Have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Be proactive from end to end – have the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • Have a positive attitude - care about our customers and naturally put themselves in their shoes. Take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with charming disposition, enables them to foster authentic connections and relationships that sustain and deliver., • Have Competent IT skills - are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Cint is looking for a strategic Director of Business Intelligence to lead the next phase of its data evolution. This leader will be responsible for empowering Cint’s global organization with the tools and real-time insights that drive platform performance, commercial strategy and operational efficiency. Our vision is to move beyond reporting into a world of intelligent automation, AI-driven insights, and strategic value creation. You will lead the transition to a scalable, self-service ecosystem that empowers every department to make impactful, real-time decisions. Responsibilities * Define and execute the BI strategy, shifting the organization from reactive reporting to a proactive, "intelligence-first" mindset that drives faster and better business decisions. * Partner with senior stakeholders across Finance, Sales, Customer Experience, Trust & Safely, Marketing and Product to align the BI roadmap with global goals. * Define and operationalize enterprise KPIs and executive-level dashboards to ensure consistent measurement of business performance and accountability. * Oversee the evolution of our modern cloud data stack, ensuring it is optimized for high-performance querying, cost-efficiency, scalability and reliability. * Unify enterprise data models across the organization to eliminate fragmented silos and ensure a single, governed, and trusted "Source of Truth." * Maintain ownership of data cataloging, quality, and governance standards while ensuring BI platforms and data assets comply with security, privacy, and regulatory requirements across regions. * Establish rigorous data quality, observability, and reliability standards to build sustained trust in analytics and reporting. * Own vendor relationships and the BI budget, focusing on Total Cost of Ownership and Databricks compute efficiency. * Oversee and ensure timely delivery of month-end data while implementing automation to streamline processes and improve long-term efficiency. * Champion the use of AI and advanced analytics to automate insights, enhance forecasting, and surface proactive recommendations for the business. * Lead the transition to modern BI tools, empowering teams to explore data independently while maintaining governance. * Lead organizational change management and data literacy initiatives to drive adoption of self-service BI and analytics across the business. * Lead and mentor a global team of engineer and analyst professionals, transitioning the function from manual data processing to high-value strategic innovation. Qualifications Qualifications Required: * Skilled at leading distributed, high-performing teams through organizational change, platform migrations, and tool modernizations, while fostering a culture of collaboration, data literacy, and innovation. * Proven track record of leading global BI functions within technology companies. * Deep understanding of modern data stacks, specifically Databricks. * Experience leading teams through organizational change, platform migrations, and tool deprecations. * Exceptional ability to translate complex data infrastructure concepts into clear business value for non-technical senior leadership. * Experience managing remote/distributed teams across multiple time zones. * Degree in a quantitative field (Mathematics, CS, Data Science) or equivalent professional experience. Essential Qualities: * You don't just build reports; you build systems that scale and solve long-term business problems. * You can balance the competing needs of different departments while maintaining a unified data standard. * You are comfortable leading through ambiguity and can pivot strategies as business priorities evolve. Nice to Have: * Strategic oversight or hands-on experience in implementing AI-driven automation and predictive analytics within a BI function. * Experience managing distributed teams across multiple time zones and cultures. * Familiarity with the digital insights, market research, or programmatic space. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

Job Title: SOC Manager Location: Hybrid in London (3 days per week) Employment Type: Permanent Salary: Up to £80,000 + package Start Date: Immediate Industry: Managed Services One of our MSP clients are looking for an experienced SOC Manager / SOC Lead to join a leading cybersecurity operations environment based onsite in London. This role will act as the key interface between customer stakeholders and a global Security Operations Centre, ensuring the smooth delivery of 24/7 security monitoring and incident response services. This is a senior leadership role responsible for overseeing SOC operations, coordinating offshore analysts, improving detection and response capabilities, and ensuring strong governance across the security operations function. SOC Manager – Key Responsibilities SOC Leadership & Operations • Oversee daily SOC operations supporting a global 24×7 security monitoring capability, • Guide SOC analysts (L1–L3) and threat hunters to ensure efficient investigation and response, • Monitor operational performance and ensure adherence to SLAs and response timelines, • Lead response to high-severity security incidents as the incident commander, • Coordinate cross-functional teams across infrastructure, network, and cloud environments, • Review incident reports, root cause analysis, and implement lessons learned, • Provide operational oversight for SIEM, SOAR and EDR technologies, • Work with detection engineering teams to improve use cases and correlation rules, • Support onboarding of log sources and optimisation of detection capabilities, • Act as the primary operational contact for cybersecurity services onsite, • Coordinate closely with global SOC teams to ensure aligned service delivery, • Deliver operational dashboards, performance reports, and executive summaries, • Lead proactive threat hunting initiatives, • Ensure effective use of threat intelligence feeds and behavioural analytics, • Support security validation activities such as red/blue/purple team exercises SOC Manager – Key Skills Required • 10+ years experience in cybersecurity operations, • 3+ years in SOC leadership / SOC management roles, • Strong hands-on knowledge of SIEM, SOAR and EDR technologies, • Experience with tools such as LogRhythm, Splunk, Microsoft Sentinel, Securonix, • Understanding of incident response frameworks and SOC operating models, • Experience working in enterprise or managed SOC environments, • Strong stakeholder communication and incident management capabilities Desirable certifications: • CISSP or CISM, • GIAC certifications (GCIH / GCIA / GCFA / GCTI / GMON), • CEH or CompTIA CySA+, • Azure security certifications (AZ-500 / SC-200) This role is ideal for a senior SOC professional who enjoys leading security operations, improving detection capabilities, and working closely with both technical teams and business stakeholders. Please apply now if this role is of interest.

Job Title: Telesales Executive Reporting To: Sales Controller Department: Sales Location: Enfield Car Planet is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us. Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent! What We Offer: • Competitive Salary + Bonuses, • Opportunities for Career Growth, • Fun, friendly, and supportive Work Environment Key Responsibilities: • Handle inbound and outbound calls with professionalism, • Booking in appointments for vehicle viewings (commission per booking), • Provide excellent customer service and resolve inquiries efficiently, • Maintain accurate records of customer interactions, • Collaborate with team members to achieve performance targets What We're Looking For: • Strong communication and problem-solving skills, • Ability to stay calm under pressure, • Basic computer knowledge, • Previous experience in customer service (a plus, but not required) Your opportunity to grow and make an impact starts here. Join us and be part of something exciting and grow with us! • Salary: £15,000 basic with an achievable first-year OTE of £60,000, • Benefits: Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday, • Hours: Week 1 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off) Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Customer service: 1 year (preferred)

Title: Senior Customer Success Manager Location: London – Hybrid (London office twice per week, plus customer site visits as required) Package: £70,000 + bonus + benefits Reports to: Head of Customer Success Ingenio is partnering with a fast-growing SaaS business, to hire a Senior Customer Success Manager to play a critical role in driving customer value, retention, and expansion across the customer base. This is a senior, client-facing role with direct ownership of renewals, adoption, and Net Revenue Retention (NRR), acting as a trusted advisor to mid-market and enterprise customers. What you’ll do: • Own and build long-term relationships with senior stakeholders across a defined portfolio of customers, • Drive onboarding, adoption, and value realisation of the AP platform, • Manage renewals and identify expansion, upsell, and cross-sell opportunities to maximise NRR, • Monitor customer health, proactively manage risk, and lead escalations to resolution, • Act as the voice of the customer internally, feeding insights into Product, Sales, and Leadership teams Who you are: • 3+ years’ experience in Customer Success, Service Delivery, or a client-facing SaaS role, • Proven ownership of renewals, retention, and expansion within a technology environment, • Confident communicator with experience running QBRs, executive reviews, and customer presentations, • Commercially minded, highly organised, and comfortable managing complex customer portfolios, • Passionate about SaaS, customer value, and delivering measurable business outcomes If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue, I want to hear from you – today.

Sales Development RepresentativeFast-Track to Account Executive | Up to £62K–£80K+ OTE in 12 Months | Uncapped Commission Location: Central London Year 1 (SDR): £24K–£25K Base | £32K–£40K OTE Year 2 (Account Executive): £35K Base | £62K–£80K+ OTE 🚀 A Sales Role Built for Rapid Progression This isn’t a traditional SDR role built around endless cold calling and volume outreach. Instead, you’ll operate much closer to a Junior Account Executive, working directly with warm inbound prospects who have already shown interest and booked time with us. Your role is to qualify opportunities, uncover commercial need, and identify high-value prospects before handing them to senior Account Directors to close. From day one, you’ll be trained on Account Executive-level sales skills — including discovery, objection handling, commercial qualification, and value-led selling. This role exists to develop future closers, and the pathway to becoming an Account Executive within 12 months is clear and structured. If you're ambitious, commercially minded, and want to accelerate your sales career quickly, this role is designed to get you there faster. 📈 Structured Progression Path We hire SDRs with the intention of promoting them. Month 6 – Senior SDR Top performers have the opportunity to progress into a Senior SDR role within 6 months, which includes: • Increased base salary, • Higher commission structure, • Greater ownership of pipeline AE Compensation: • £35K Base, • £62K–£80K+ OTE, • Uncapped commission ✅ Operate like a Junior AE – Qualify real opportunities, not just book meetings ✅ Fast progression – Senior SDR in 6 months, Account Executive in 12 ✅ Real deal exposure – Work closely with senior closers from day one ✅ Uncapped earnings – Significant earning potential early in your career This role is designed to skip the traditional SDR grind and fast-track you into closing deals. What You’ll Be Doing • Running 15-minute discovery and qualification calls with inbound leads, • Managing a pipeline of 200–300 warm prospects per month, • Identifying high-value opportunities and passing them to Account Directors, • Learning how senior sales professionals structure and close deals, • Shadowing AE calls and receiving ongoing coaching from experienced sales leadersWhat You’ll Gain, • Real sales conversations every day, • Hands-on experience with discovery and qualification, • Exposure to high-value deal cycles, • World-class sales training and mentorship, • A clear roadmap to becoming a closing Account Executive, • Highly ambitious and driven, • Motivated by progression, targets, and earning potential, • Strong communicators who enjoy speaking with people, • Curious and commercially minded, • Graduates, • Early career professionals

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Data and AI Sales – Insurance - Vice President The Data AI Sales Lead will be a member of a dynamic team driving growth of Genpact’s Data and AI led solutions in a prioritized portfolio of insurance accounts. Creating, shaping, and responding to the ever-increasing new challenges being faced within the insurance industry vertical in support of Genpact’s Sales and Transformation Services community. The Data and AI growth strategy is aligned to Genpact’s vision of being a distinguished partner as clients adopt AI at scale to transform and accelerate growth. This role will identify, shape and close revenue generating opportunities in new and existing accounts on a foundation of carefully selected & curated, repeatable offerings and solutions for driving change in specific vertical industries. The role will combine leading edge Data and AI solutions focused on (and not limited to) Databricks, Snowflake and Data Cloud on Cloud providers, and with your deep domain expertise to create innovation and thought leadership opportunities. As a sales professional who has successfully created positive impact through year-on-year business expansion and has capability to originate new deals, qualify, shape solutions, sell, negotiate and close by sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by bringing the best of Genpact’s domain and technology capabilities to offer a value centric proposition to clients. Responsibilities • Act as a trusted advisor in establishing relationships (in partnership with Genpact Sales and SMEs / Solution Architects) and assisting clients think through challenging business opportunities., • Demonstrate an understanding of a client’s business and use of leading Data Platform (specifically focused on GCP, Databricks, Snowflake), AI, LLM technologies to craft transformational value propositions for the clients., • Proactively create, identify, and develop opportunities for GenAI/AI solutions., • Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops., • Collaborate with other cross functionals Genpact’s team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.)., • Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts., • Build trusted relationship with leading Data Partners and their sales leadership to bring innovative solutions on new capabilities to clients., • Expand Genpact's positioning in the market by helping develop new offerings and thought leadership marketing., • Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc. Qualifications we seek in you! Minimum Qualifications/Skills • Leaders with deep Data and AI product knowledge in one or more Data platforms, proven knowledge and experience in solutioning and selling data and AI transformation solutions, data migration and data management services., • Experience and comfort carrying a sales, booking, and margin target., • Leaders who are passionate about the opportunity to tackle a role that will have a multiplier effect in creating a highly differentiated and scalable transformation services business for Genpact., • Experience in either a FS/Data/AI company or similar consulting firm and are looking for a role with the potential to catalyze the growth of a rapidly growing business., • The ability to clearly articulate the value and benefits of Genpact’s digital & transformation solutions in a compelling way to both a business and technical audience., • Relevant Industry and Sales experience in the insurance industry., • Executive presence and prior engagement building relationship with clients at C-Suite, EVP, VP and Technical buyers., • Travel and Driving may be required for this role. The amount of travel and driving will vary from 25 to 100% depending on business need and client requirements. Preferred Qualifications/ Skills • Deep expertise in the insurance industry., • Experience in driving front, middle, back-office transformation in FS/Insurance firms will be a BIG plus., • Experienced in applying groundbreaking AI/GenAI technologies to solving business problems, coordinated across digital software & SaaS products and transformation service solutions., • Relevant vertical/proven experience with understanding of business dynamics – especially those based on a foundation of digitalization and GenAI disruption., • Good cultural fit – role model in (CI)2 i.e., curious, incisive, and courageous, on a bedrock of integrity., • Good “roll up the sleeves” collaboration attitude to work across Genpact, client teams and Genpact’s SaaS partners to bring the greatest possible impact through new ways of working., • Technical understanding of full stack AI architecture, integrations, and domain expertise. o Strong Services business acumen: Commercial understanding with the ability to solution, estimate, and negotiate commercial constructs while driving the sales cycle with clients in collaboration with Genpact Sales and Transformation Services community. Why join Genpact? • Lead AI-first transformation – Build and scale AI solutions that redefine industries, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills, • Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace, • Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

About The GCCA Launched in 2018, the GCCA is a CEO led industry initiative whose members account for the majority of the global cement industry volume outside of China, as well as some leading Chinese manufacturers. Our members operate in almost every country of the world. The GCCA is a CEO-led industry initiative with around 50 members. Its members, Board of Directors, and Executive team are committed to sustainability – reducing the impacts of cement production and promoting the unique properties of concrete as a sustainable, durable and resilient building material – a material that will answer the needs of a growing and increasingly urban population that is set to exceed 9 billion people by 2050. GCCA is a not-for-profit international association with an executive team and secretariat that is directed by the Board on behalf of members to deliver a programme of activity with the support of member-led working groups and task groups. GCCA works closely with national and regional cement and concrete associations partners as well as key external stakeholders such as United Nations, UNIDO, IEA, GABC, ICC, IFC, Business for Nature, Cement Breakthrough, World Economic Forum, LeadIT, SBTI- to name a few. Innovandi Innovandi is the GCCA innovation arm, which runs three world class innovation platforms to accelerate and foster innovation to help the industry decarbonise and produce carbon neutral concrete by 2050. The Innovandi Global Cement and Concrete Industry Research Network (GCCRN) is the world-class industrial-academic research network of the cement and concrete industry. It brings the worlds of global industry and academia together to drive and support innovation in the cement and concrete sector through essential actionable pre-competitive research focused on the needs of the industry. The Innovandi Open Challenge is a global program which brings together tech start-ups and the world’s leading cement and concrete companies to help accelerate the next wave of innovations to achieve our net zero mission. Our Innovandi Entrepreneur Network is our third program under our Innovandi brand, open to start-ups, interested in collaborating to support our shared net zero mission. The Role We are looking for an experienced and enthusiastic administration support specialist to support our Innovation arm as well as the wider team, who can hit the ground running and provide a high level of support, ensure smooth-running operations and offer a wide range of skillset to the team including the CEO. We are a small team who work in a fast-paced environment, therefore we need someone who takes pride in efficiency, is enthusiastic over each task whether it be taking minutes in a meeting, updating a spreadsheet or coordinating an event for 120 people. We want a focused support specialist that can make an impact on the team, is ambitious to develop in the role and help us make our global mission a reality. Main responsibilities: • Providing operational and administrative support to the team and ensuring compliance with company procedures, • Assisting with budget monitoring, processing invoices and maintaining records, • Meeting and logistics co-ordination (in person and on-line) including agenda and slide preparation, creating minutes, arranging travel, accommodation and venue bookings for events., • Dealing with project documentation including contracts, progress tracking, • Dealing with incoming and outgoing correspondence, • Electronic filing and archiving, • Creating and managing documents, spreadsheets and presentations, • Managing diaries for team members, • Planning and attending conferences, dinners and events e.g. Innovandi Spring Week Meetings, • Supporting the Head of Administration, CEO and Executive team with co-ordination and planning of GCCAs annual conference and other global events., • Speaking to customers and clients to answer queries and resolve issues, • Ensuring relevant website and extranet pages are up to date, • Develop Hubspot to create a new GCCRN contact database, • Provide cover as required for the administration team, • Other duties as assigned Skills and experience required: • A minimum of 5 years experience in an administrative role, • Excellent communication and interpersonal skills, • Highly organised and process driven, • Ability to manage multiple tasks, • High attention to detail, • Understanding of operations across different timezones, • IT literate and confident using a range of programmes including Microsoft 365 Suite, Hubspot, Co-Pilot, Zoom, XERO, Wordpress, • Time management skills and the ability to prioritise workload effectively, • Customer service skills, • Problem-solving skills and the ability to come up with creative solutions to issues, • Able to work with a team, take direction from others and collaborate effectively, • Project and event management experience, • Honesty and discretion, • Ability to self-motivate, • GCCA is a global organization - experience in working in a multi-cultural environment, • Knowledge of administrative resources and trends Desirable but not essential • HR background advantageous, • Language skills advantageous, • Knowledge of basic accounting skills, e.g. creating purchase orders and invoices The above description is not intended to be an all-inclusive list of duties and standards of the position. All support specialists follow other instructions and perform any other related tasks as assigned by their Line Manager or a member of the senior team as required to meet the needs of the business. Terms and conditions: In return we offer a competitive salary, salary sacrifice pension scheme, Christmas Office closure, and a commitment to ongoing personal development and training. We are committed to creating a diverse and inclusive work environment. GCCA is an equal opportunities employer. Location The role is UK, London (Paddington) based with an opportunity to work a few days a week from home. Job Type – Full-time Permanent Hours: 09:00 – 17:30 Monday - Friday Further reading: • GCCA 2050 Roadmap, • Cement and Concrete Innovation Deadline & How to Apply: Please send your c.v. to Andrea Stone () with a covering letter by close of business Friday 13th March. Successful candidates will be contacted to co-ordinate first interview. First interviews will be held via video call on-line. Start date - April or earlier if possible.

Managing Consultant Location: Hybrid, UK with an Aldwych Office Salary: £70,000-100,000 depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our Consulting practice leads transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. About the Role As a Managing Consultant, you will lead complex client engagements and set the strategic direction for delivery. You will operate as a senior trusted advisor, shaping transformation roadmaps, influencing executive stakeholders, and ensuring that Aria’s AI and consulting capabilities are translated into measurable business value. You will be accountable for delivery quality, team leadership, and commercial performance across your portfolio, while actively contributing to account growth and new opportunities. Key Responsibilities Strategic Leadership & Problem Solving • Lead high-complexity programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry., • Integrate cross-functional commercial, operational, and customer insight to shape major business decisions., • Design operating models and transformation roadmaps that embed AI and automation to deliver business value., • Steer innovation and process excellence across engagements, setting standards for analytical depth and clarity. Client Leadership & Influence • Act as a trusted advisor to senior and executive stakeholders, constructively challenging and shaping strategic direction., • Lead multi-stakeholder environments with authority, aligning competing priorities and driving sustainable change., • Create and deliver executive-level presentations and business cases that influence beyond the immediate programme scope., • Inspire innovative thinking across client teams through persuasive narratives and structured insight. AI & Technology-Enabled Transformation • Identify, prioritise, and shape AI and data use cases aligned to commercial outcomes., • Translate business needs into structured requirements and collaborate closely with product and data science teams., • Lead the deployment of AI-enabled solutions, ensuring adoption, scalability, and measurable performance improvement., • Define how technology, automation, and AI should be leveraged strategically across client environments. Commercial Ownership & Growth • Lead development of strategic accounts, expanding scope and deepening long-term partnerships., • Shape and close proposals, contributing directly to revenue growth and margin performance., • Expand Aria’s brand presence through industry visibility, partnerships, and professional networks., • Contribute to Aria’s service evolution and thought leadership. Team Leadership & Capability Building • Line manage and develop Senior Consultants and Consultants, supporting their growth in strategic thinking, client leadership, and programme delivery., • Provide clear direction and constructive challenge to help teams produce high-quality, impactful work., • Foster a high-performing, values-led environment that encourages collaboration, accountability, and continuous improvement., • Contribute actively to Aria’s Consulting leadership, shaping internal initiatives and strengthening our consulting capability. Skills & Experience Experience • 8+ years in retail or FMCG consulting, or a combination of consulting and industry leadership., • Demonstrated leadership of complex, multi-workstream transformation programmes., • Proven success influencing senior and executive-level stakeholders., • Experience shaping and deploying AI or technology-enabled transformation initiatives. Commercial & Strategic Capability • Strong commercial acumen with a track record of expanding accounts or securing new opportunities., • Recognised subject matter expertise in at least one domain (e.g. Merchandising, Demand Planning, Retail Strategy, Change, AI Enablement) with knowledge of market best practice. Technology & Delivery • Strong understanding of retail systems landscape and latest market trends., • Experience leading business transformation programmes with pragmatic risk management and/or large-scale technical deliveries. Leadership & Influence • Exceptional communication skills with presence at executive level., • High emotional intelligence, and demonstrated ability to mentor and develop high-performing teams., • Strong external network and visible industry engagement. Benefits & Perks Comprehensive private medical coverage: Access private medical with Vitality healthcare to keep you and your family thriving. Active Rewards: Earn points with Vitality to gain access to dozens of amazing benefits including cinema tickets, free coffees, gym discounts and more! 25 days annual leave: Recharge with 25 days of vacation each year, plus additional loyalty days earned over time. Personal charity day: Take an extra paid day off each year to support a cause close to your heart, reflecting Aria’s dedication to making a difference We also match donations! Champion Health Wellbeing App: Stay on top of your wellness with unlimited access to the Champion Health app, offering personalised tools for physical and mental wellbeing. Professional and wellness seminars: Grow and thrive with expert-led seminars, designed to inspire and support your professional and personal development. Wellbeing days: Step back when life feels overwhelming with paid WellbeingDays: Dedicated time to reset and recharge during those moments when it all feels like too much. Why Aria At Aria, Managing Consultants work closely with clients and our AI specialists to shape practical, high-impact solutions. You will play a central role in guiding complex engagements, developing people, and helping evolve how we deliver consulting and AI together. This role offers the opportunity to shape client outcomes, develop people, and contribute to the continued evolution of our consulting capability. At Aria, we’re not just building a team but fostering a community that values health, purpose, and balance. Join us and experience the difference.

ABOUT US Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young, but we have an incredible team in place and big ambitions for the years ahead. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer. ABOUT THE ROLE We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. This role will sit in 2nd Line, supporting the CRO in ensuring the identification, escalation, governance and remediation of all risk events across the business. The scope is broad - touching Operations, Finance, Product, Commercial, Credit Risk, Data and Technology. You will be a key coordination and control point: ensuring Risk Events & Incidents are understood, prioritised, analysed and remediated in a way that protects customers, supports commercial objectives and meets FCA expectations. This is a visible role with direct engagement with senior leadership, including presenting reporting and insights to the Executive Risk Committee. RESPONSIBILITIES Risk Event & Incident Lifecycle Management • Own the end-to-end lifecycle of risk events and incidents, ensuring timely logging, classification, investigation and closure, • Maintain a consistent approach to impact assessment and severity ratings, aligned to internal thresholds and regulatory expectations, • Ensure high-quality root cause analysis, including identification of control gaps, process failures and behavioural/cultural drivers, • Translate complex incidents into structured, evidence-based records that withstand audit and regulatory scrutiny Prioritisation, Coordination & Orchestration • Coordinate multi-disciplinary responses, involving product, tech, data, operations, credit, commercial, finance and compliance, • Prioritise effort and resource - particularly where teams may be supporting multiple concurrent events, • Apply judgement to recommend response pathways, escalation timing and closure criteria, • Drive momentum and accountability, pushing actions to completion without losing sight of business realities or operational pressure Governance, Reporting & Exec Visibility • Produce insightful reporting packs for CRO and leadership including trend analysis, thematic insights and forward-looking risk views, • Present analysis and findings at the Executive Risk Committee, facilitating honest discussion and transparent challenge, • Maintain strong audit trails, evidence bases and oversight records to support internal audit, external audit and FCA requests, • Escalate material or emerging risks early, with clear articulation of impacts, options and recommendations Insights, Themes & Continuous Improvement • Identify patterns across events - recurring control weaknesses, process points of failure, customer fairness issues, thematic themes, • Support development of KRIs, dashboards and MI to improve transparency and drive better decision making, • Recommend pragmatic improvements, balancing commercial needs, risk appetite, customer impact and delivery timelines, • Promote proactive risk awareness and preventative behaviours across the business Policy, Process & Framework Support • Help strengthen and embed the Risk Event and Incident framework, including taxonomy, thresholds and escalation paths, • Support integration of the framework into BAU, ensuring consistent understanding and adoption across teams, • Contribute to process improvements, workflow enhancements and system optimisation ABOUT YOU Experience & Knowledge • Strong working knowledge of operational risk frameworks, risk event processes and root cause analysis methodologies, • Proven track record managing end-to-end risk events simultaneously, maintaining control, pace and clarity in a fast-moving environment., • Experience coordinating risk/incident remediation activity across cross-functional teams, including prioritising effort and managing collisions in resource demand, • Experience preparing reporting and insights for executive committees - including confidence presenting to senior stakeholders, • Clear understanding of customer, commercial, regulatory and control impacts when assessing risk events and recommended actions, • Demonstrable experience working with credit card products, consumer lending and/or broader consumer finance, • Familiarity with technical or operational incidents (e.g. data errors, system outages, processing issues) and their business impacts, • Exposure to operational resilience concepts (impact tolerances, important business services, disruption pathways, service continuity etc.), • Comfortable using risk tooling or MI/analytics platforms to interrogate data, analyse trends and support decision-making. Skills & Mindset • Holistic thinker: sees connections across systems, processes, products, controls and customer journeys., • Commercial + risk balanced: pragmatic, solution-oriented and able to recommend proportionate remediation., • Highly organised: can track multiple workstreams and priorities simultaneously, • Influential communicator: able to challenge constructively and secure buy-in, • Data-comfortable: able to interrogate MI, spot patterns and draw conclusions, • Calm under pressure: able to lead, coordinate and communicate during live events Personal Qualities • Strong team player – collaborative and relationship-driven, • Pragmatic and outcome-oriented - focuses on what matters, • Curious and analytical - pushes beyond surface symptoms, • Professional and credible - trusted by senior stakeholders, • Proactive - takes ownership without waiting to be instructed What Success Looks Like • Risk Events & Incidents are managed consistently, confidently and quickly, • Actions close on time and lead to tangible improvements, • Leads and committees trust the data, insight and challenge, • Themes are surfaced early and remediated proactively, • Operational risk maturity increases across the business, • Customers and commercial outcomes are protected

FX Broker Location : City of London Salary : Neg to £40k Doe plus uncapped high comms Essential - 180 FX Broker Pre Qualifier with progression to Dealer 1-2~ years experience The Client ( Fully Regulated ) Our client operates within the FX and payment solutions space, utilising both a relationship account management service and a technology as a service model. They are a fully authorised payments institution, operating its own banking provisions and liquidity relationships. After 15 years of nurturing scalable operational strength, the business is at an exciting growth stage, injecting direct investment into rapid expansion of head count, territory, technology, and service offering. The Role It is an exciting for the business. They have a brand-new leadership team, and feel the time is right to bring in several FX sales executive to turbo charge there new ambitions. As a FX sales executive you will be passionate about consultative selling and welcome the opportunity to ply your trade. In a nutshell: • Research and identify market opportunities for new customer acquisition, • Call and email prospective clients promoting the company’s products and services, • Brilliant customer service which will be demonstrated in how you manage client relationship through the sales process, • Work in conjunction with other members of staff in presenting a professional image, in a face-face environment., • Drive to achieve monthly targets by Identifying, assessing, and selling prospects on the value you can bring to their respective business, • Demonstrate a high standard of business and personal ethics, always adhering to high regulatory standards, • Take an actively interest in learning about new products and approaches to selling them, • Contribute to team discussions on market events, prospect opportunities, • Working in alignment with management to bring in new opportunities What will you need to be successful in this role? • An unrelenting focus on the needs of the customer, both now and in the future, • At least 1 years FX sales experience over the phone booking meetings, setting up follow up meetings, • Strong collaboration skills and ability to prioritise in a fast-paced environment, • Excellent verbal and written communication skills, • A genuine interest to develop and learn more about FX, working in a collaborative team environment What can we offer the successful candidate? • An opportunity to develop key FX sales skills through our company training program, • A competitive salary and commission package, • 23 days Annual leave, plus bank holidays, • Monthly wellbeing day once a month (extra day off), once probation is passed., • Office barista and bar, • Free company lunches and events, • Market leading sales incentives, • Sponsorship towards qualifications in financial markets to continue your development.

Who We Are? Furthr is a leading sustainability consultancy and tech platform committed to helping businesses reduce their environmental impact and transition to more sustainable practices. We specialise in providing comprehensive solutions for measuring and managing carbon footprints, aligning with international standards such as the Greenhouse Gas Protocol, as well as decarbonisation plans for forward-looking teams. Since our inception, we've driven significant decarbonisation efforts globally, funded extensive reforestation and climate-impact projects, and facilitated the removal of hundreds of thousands of tons of carbon from the atmosphere. With hundreds of active business clients and growing international reach, our impact is expanding daily. The Opportunity We’re seeking a dynamic Account Executive to drive the Furthr message across global business platforms. This role isn’t just about sales; it’s about making a tangible, positive impact on our planet. You will introduce and integrate Furthr's comprehensive sustainability services into some of the world's most influential businesses. What we want? A clear vision of what success looks like in sales, with a proven track record of ability to move prospects through the entire sales cycle, be proactive in bringing in new opportunities, and the ability to drive the conversation with stakeholders towards a positive outcome. Not just that, we are looking for someone who can educate and provide real value to all prospective clients. Why? Because this is first line of communication on climate for many of our clients, the beginning of long-lasting and meaningful client relationships based on expert advice and no-nonsense support that will deliver positive change to our planet. Your Role As our Account Executive, you will be the main contact for our clients interested in climate solutions. Your role will focus on building and growing strong, long-lasting relationships by offering helpful advice and clear support. You'll run campaigns, in person and digital, handle outbound leads, build and manage your own sales pipeline, and help grow inbound opportunities. You'll play an important part in helping Furthr grow and supporting positive change in our industry. Key Responsibilities • Qualify and engage with leads from outbound outreach and warm inbound sources, keeping a steady flow of sales opportunities in your pipeline., • Help improve and follow our sales process, working with the team to make each step—from first contact to closing—more effective., • Build your own pipeline of potential clients., • Hit and exceed your sales targets and key performance indicators (KPIs)., • Use our CRM system to keep accurate records of current and potential clients, supporting better decisions with good data., • Lead negotiations and close new client accounts, while keeping lead and sales information well-organized., • Work closely with the Marketing team to support lead generation efforts, improve our brand, and reach more potential clients in the market. We’re Looking For • Experience in sales or client-facing roles, with track record of delivering and exceeding targets., • A strong foundation in ESG, environmental science, or climate science., • Ability to learn and master complex sales cycles with mature organisations in the corporate space, • Exceptional communication and presentation skills, including mastery of technical descriptions related to carbon accounting., • A passion for pitching, both in-person and virtually. We Value • Empathy and customer-centric thinking., • Excellent customer service and collaborative work style., • Strong prioritisation and time management skills., • Effective networking and interpersonal skills. Offer: A 55k base salary with substantial commission potential. While we value remote working flexibility, being part of our in-office team is encouraged. We retain an open, flexible culture driven by a community of passionate climate experts. Perks: FurthrApp personal Account to manage personal climate impact and fund projects monthly on your behalf Pension Scheme for all staff Annual field trips for projects funded Training and Upskilling Pathway You will thrive with us if you have that core drive to help our planet and to restore our world's nature. We offer financial incentives of course, but if you're searching for purpose too, then we'd really like to talk to you.

Spanish Speaking Sales Executive - Navigator With significant demand for our product, our already successful London based EMEA digital sales team are looking to build on what they have achieved to date and further expand their team. Being led directly by our EMEA Head of Sales, this role is an exciting opportunity to be part of something special. You will be responsible for client acquisition across our Spanish speaking territories - prospecting, qualifying and generating sales pipeline all the way through to closing the deal itself. We will guide, support and coach you to be the best you can be, but it’s you that is going to have to want this, to learn, to have fun, and to earn a lot of money along the way. About us Navigator is a fast-growing, global, tech-enabled agency which is entering its next phase of growth. Currently operating in the travel sector, Navigator partners with the world’s biggest airlines and online booking platforms and has access to their 1st party customer data. We go to market and sell to brands and agencies who are looking for these people and want to market to them at the exact moment they are in the market for their product or service. As we enter our next phase of growth we are looking for the next high-performance salesperson to help take us to the next level. What you can expect from us Many businesses claim to run high performance environments; we are one of the few who actually do. Founded by an Olympic medallist, we are on a mission to create something unique and allow our people to be significant along the way. We don’t care how good we are, we care how good we can be. The same applies to you. Navigator is a responsibility led environment, which means you truly own your day and take responsibility for the outcome you want to achieve. What we expect of you • Hunger – there are people who wait for things to happen to them and then there are those who have the hunger to go out there and make things happen for them., • Desire - a desire to want to be better, every day, • Curiosity – an ability to learn quickly and figure out how you win, and then replicate it, • Resilience – failure is a big part of sales and is also part of our journey. We need to learn and grow from each failure we face. Our philosophy is that we find a way to win and then replicate it at scale. We will work with you and quickly identify how you are going to win and then set no limits in what we can achieve. You will be the one responsible to drive and deliver this performance and decide how big we can go. Please only apply if this resonates with you. Location West Hampstead – London What We Offer • A mission-driven company with a collaborative global team, • Opportunity to work closely with a visionary CEO and high performing sales leadership team, • Competitive compensation and unlimited commission

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Commercial Product Manager for a small B2B media business – London • Pay: £40,000-£50,000pa DOE plus up to £10,000 bonus programme, • Full time – hybrid (generally 2-3 days in office / 2-3 days remote p/w), • We would consider a four-day week PT applicant, for pro rata salary We’re looking for a commercially oriented product manager to own an early-stage data product which forms a small but powerful part of a wider B2B media company – our B2B data product, Unicorn. This isn't a role for a dedicated technical product manager. We need someone who's as comfortable speaking to clients and prospects as they are working with Jira and numbers. You'll be leading roadmap and technical development and you’ll be responsible, alongside sales, for driving growth in new sales and retention, getting involved in sales calls and demos, marketing and commercial strategy as much as product dev. You’ll be responsible for delivering on and shaping product strategy, roadmap generation and more, and be a significant stakeholder in customer success, go-to-market planning and value proposition definition. This is a great opportunity for a product owner or junior PM to take on a product in full in a startup-style state, and take a slightly different track to technical product managers. Preferred business experience and skills • 2+ years’ product experience (eg product owner, junior product manager, or similar) within media, research or software, • Experience of data information products an advantage but not essential, • Legal / professional services sector experience an advantage but not essential, • Official/certified training in product management would be an advantage, verifiable in-role training also advantageous, • A logical mind and an interest or even facility/training in the technical side of the role, such as SQL/databases, UI/UX, etc Overview We’re looking for a commercial product manager looking to take the next step in their career and own a new and developing data product for the legal sector. You will in be a team of one but you will not be alone, with access to internal dedicated assistance and outside technical/dev and DPO capabilities, and team growth in the plan as we bring in revenue. This means you'll need to get your hands dirty on the guts of the product and BAU, as well as being able to think and act strategically. Bringing this product to success will mean being able to hire in the future, and other roles in the business are involved in the product. About the product Our product is a data service for companies selling products and services to law firms, holding data on contacts and business accounts. We soft launched in August 2020 as a list service and since then have launched and iterated UI-led versions of the product. The product is still technically in beta, with PowerBI-based front end, with a dedicated web setup in the longer-term roadmap. We need a dedicated product manager to drive the product and business unit forwards, to develop a product and service that users can get ever more value from; and to be deeply involved in gaining new accounts and retaining clients. What do we need a product manager to do? • Carry out customer listening with existing clients and prospects to determine what they think of the product/service, what would get them to renew/buy, and how to develop the product in line with customer needs, • Act as the expert in the room for the product with the commercial team, and take part in sales calls and demos with prospects and help get them ‘over the line’, • Own the product roadmap, planning and delivering continuous product improvement, across:, • //// The data points the service should store; including creating the processes to source and build that data, • //// Back-end and front-end improvements, • //// Integration with other Burlington Media platforms, • Manage third parties such as our data verifying/cleansing partner, • Manage ad hoc and regular contractors, • Work with internal and external people on development of go-to-market strategy, • Focus on legal and compliance strategy for the product, • Marketing and content creation from the data, • Hold operational (spend) financial responsibility for the product area, • Work closely with the sales team on prospect targeting and pipeline, • Help the wider business understand what you are doing, how and why, and to communicate product development and commercial progress What we expect you to be able to do/skills we think you will need? • Agile working. You will need to develop the product using an Agile methodology, with an awareness that Agile is new to the business. You’ll need to be able to prioritise work, manage resources, deliver an MVP to scope and iterate based on customer insight. You’ll set and measure outcomes so we are clear on what ‘good’ looks like. Skill level – we expect you to be able to do this fluently and have experience in it., • Experience of working within constraints. You can identify constraints, can communicate these to stakeholders and work within them. You will also know how to challenge the validity of constraints and be creative in problem-solving. You can ensure standards are being met while avoiding scope-creep. Skill level – we expect you to be able to do this fluently and have experience in it., • Financial ownership. You will understand the need for commercial goals for the business unit and your part in achieving them. You will need to create mini business cases/explanations for spending. You should be able to prioritise spending based on return on investment. Skill level – You will have worked with budgets and business cases, and you will understand commercial goals, but you may not have been responsible for spend or commercial goals., • User focus. You will need to be our user researcher and represent users internally. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used. Skill level – We expect you to be able to do this fluently and have experience in it., • Life-cycle perspective. You should be able to manage product phases, and recognise when to move from one stage of a product life cycle to another, making sure you bring the business with you. Skill level – We expect you to have at least been involved in this before and fully understand it., • Operational management. You should know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. You can act as the escalation point for operational issues and can fix complex operational issues. You know how to overcome operational constraints to deliver a successful product or service. Skill level – You will have a working understanding of this area and be willing to take on responsibility for it rapidly., • Best practice awareness. You know the fundamentals of product management best practice and how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. You are comfortable at introducing others to new concepts and strive to keep yourself abreast of the best ways of working. Skill level – we expect you to have seen this in action and be keen to introduce others to best practice., • Strategic ownership. You will need to know how to get buy-in from the business. You can work with scant information and explain it in abstract terms. You can develop a strategy for the product over time. Skill level – We expect you to have been involved in strategy setting before and have an ambition to own strategy for the product in future. Who will you work with? • You will be assisted internally by our CRM, marketing and data executive inside the business, • We have dedicated marketing manager resource for Unicorn, • We will review the possibility for further recruitment to the Unicorn business area regularly, • We have external partners for product dev, data verification, data protection (Unicorn already has a consultant DPO) that you will work with regularly, • You will report directly to one of the co-CEOs - this is an important area of potential for the business Benefits include: • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve, • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded

Senior Strategic Account Manager - Travel Industry Location: London - Hybrid (client office approx. 3 days per week) Salary: £120-140K base + OTB (25–30%) + Benefits We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model, requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value. Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery. What You Will Be Doing • Managing and growing strategic enterprise client relationships within the travel industry, • Acting as the primary point of contact for senior client stakeholders and executive leadership, • Developing and executing strategic account plans aligned with client objectives, • Overseeing the delivery of complex technology services and custom software engagements, • Managing overall account performance including revenue, profitability, and growth, • Identifying new business opportunities within existing client environments, • Collaborating with global delivery teams to ensure successful project outcomes, • Supporting executive-level engagement across engineering, technology, and business stakeholders, • Monitoring engagement performance against agreed account metrics, • Managing contract compliance, billing, and commercial performance, • Supporting risk identification and mitigation across complex engagements, • Coordinating with third parties involved in service delivery when required, • Providing regular reporting on account performance, opportunities, and strategic priorities What We Are Looking For • 10+ years of experience in account management, sales, consulting, or customer-facing technology roles, • Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility, • 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries, • 3+ years working within technology services or consulting organisations, • Experience delivering or managing custom software development services, • Strong understanding of software development lifecycles and modern technology environments, • Demonstrated ability to work with senior client stakeholders and executive leadership teams, • Experience managing large, distributed delivery teams and complex engagements, • Strong commercial awareness with experience managing account revenue, margins, and growth opportunities, • Excellent communication, presentation, and relationship management skills, • Entrepreneurial mindset with strong analytical and problem-solving abilities Additional Information • London-based hybrid role, • Opportunity to manage high-value enterprise travel industry accounts with significant growth potential, • Competitive base salary plus performance-based OTB structure If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.

Love live events? Passionate about building great relationships? If you're driven and skilled in building relationships, we want you to join us as an Account Executive in our close-knit team at Conference Badges. If you're excited by the thought of supporting world-class brands at incredible global events - from the Coronation to COP26, and from automotive launches in the UK to launching a floating city on the Red Sea - this could be your perfect role. We do this for many of the world’s best-known brands, as well as thousands of smaller ones. We're looking for somebody with the ability to figure stuff out. You don't need to be the 'complete package'. Perhaps you've not directly done everything listed below, but know and can demonstrate that you can apply yourself wholeheartedly. Perhaps you have some other great skills to bring to the table that could benefit this role... we want to hear from you. We're a founder-owned brand that has well established roots in the events industry. We believe that the name badge is a vital element of any business event. It enables attendees to identify each other, work out common ground, establish connections and build relationships that can potentially transform lives and organisations. These are the reasons why live events exist. Using QR codes or contactless technology the name badge can also be a data collector - a means of keeping track of what thousands of attendees are interested in. And the quality of the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We love our industry. The buzz of pulling off a challenging event and seeing it unfold makes every day different and interesting. It’s also hard work, involves a lot of juggling tasks, and deadline-driven. To be successful in this role you will need to be organised, diligent and keep a positive mindset. We’re looking for a candidate who feels they share these values. Importantly, they will be likeable and able to build trust with customers by employing a consultative selling process. Here’s a taste of what we do: YOUR MISSION: • Be the friendly first point of contact for event enquiries - listening, advising, and assembling solutions to customer needs from our product mix., • Proactively identify and develop new business opportunities, including attending industry events, connecting with prospective clients and working on outbound lead generation campaigns., • Prepare engaging, detailed proposals and see them through from start to successful delivery., • Collaborate closely with our production and tech teams to ensure flawless execution., • Manage invoicing and payment tracking, keeping projects organised and on schedule., • Actively gather client feedback and champion continuous improvement across our service. Who we're looking for: You don't need to be an expert in event technology yet. But you do need to be: • Curious - keen to learn and understand customer challenges. An asker of great questions., • Resourceful - looking for genuinely useful upsell and cross-sell opportunities and sources of new leads., • A quick learner - able to pick up product knowledge and systems rapidly., • Confident enough to engage with clients and prospects Experience in B2B account management, events, print, or technology would be fantastic. But if you haven't done everything listed here and yet have demonstrated that you're skilled, disciplined and motivated in your approach, we still want to hear from you. You’ll thrive here if you: • Have exceptional communication and relationship-building skills., • Can spot opportunities to up-sell, cross-sell and secure re-bookings., • Are organised, detail-oriented, and thrive in a deadline-driven environment., • Love working closely with customers and providing outstanding service., • Look for continuous improvement in your work methods., • Are genuinely excited by tech and enjoy learning about new solutions. Why join Conference Badges? • Opportunity to work with world-leading brands on amazing, varied, and impactful events., • Experience working in an innovative, unique, company - helping make events be more effective and sustainable, • Work with and learn from highly experienced sales people, • Competitive salary based on experience. £30k to £32k p.a. basic salary, with £40k-45k OTE including performance bonuses., • Hybrid working opportunity after 6 month training period. Up to 2 days pw remote working., • 22 days annual leave in addition to bank holidays, with bonus days added in year 2, 3 and 4., • Private medical insurance after 1 year., • Company pension., • Supportive and fun team environment—your ideas will directly shape the future of the company., • Ongoing professional development opportunities and training support. Location Kingston upon Thames (we are 5 minutes walk from Kingston station). This will initially be an office-based role, with part-time home-based working after the initial onboarding period. Interested? Send your CV and tell us why you're a great fit for our team. Top tip: Contacting us with a personal message about what you find most appealing about this role and why you're a great fit will help you stand out from the one-click applications.

• Business: emap, • Brands: DFNI Frontier Magazine, Property Week, AV Magazine, Packaging News, Independent Retail News, Motor Trader Magazine, Money Marketing, Headlinemoney, Mortgage Strategy, Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid ( 3 office days/week), • Salary: £24,000- £26,000 DOE +10% Bonus About the Company: A business-to-business media company with a focused portfolio of market-leading events and brands. Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions. Overall Purpose of the Role: As an Event Executive you are part of an enthusiastic and busy event operations team, running B2B conferences, exhibitions and award ceremonies. Your role is key to the successful execution of our events portfolio. You should have a love for events, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail, along with the ability to multi-task, to deliver industry-leading events. Key Responsibilities: • Working alongside the Event Manager and event operations team in the overall planning, execution and commercial viability of a variety of annual events on behalf of emap’s B2B brands., • Researching suitable entertainment for events., • Working with the Event Manager and the brands to produce high-quality event collateral, including thorough checking of all copy, e.g. agendas, websites, booking forms, tickets, programmes, etc., • Providing outstanding customer service with all external and internal stakeholders, via written and verbal communication., • Performing all the administrative tasks associated with events, including database management., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, negotiating to ensure the best value is achieved, and co-ordinating the production of all event signage with the appropriate logos/messages, etc., • Assisting in selecting menus, room layouts and table plans., • On-site event support – specific responsibilities are allocated by the Event Manager, to include overseeing the production team, briefing and liaising with venue staff, co-ordination of sponsors, managing registration, ensuring table plans are correct and adhered to, etc., • Sharing best practice across the team., • Website & comms proofing. Skills and Experience: • Educated to degree level or equivalent – preferred but not essential. Event Management Degree is desirable., • Experience of events/customer service., • Proficient use of the latest version of Microsoft Office., • Proven ability to handle multiple deadlines., • Excellent communication skills., • Experience in managing events websites – desirable., • Attention to detail. Core Competencies: • A driven individual with excellent planning and organisational skills., • Proactive and confident., • Flexible with working hours during events., • A team player, but secure working independently and on own initiative., • Able to work well under pressure in a fast-paced environment while maintaining high standards and meeting multiple deadlines., • Able to read and interpret data effectively., • Takes a creative approach to everyday challenges., • Enthusiasm and willingness to change and innovate processes., • Ability to multi-task and prioritise workload effectively., • Ability to represent the brand and business as a positive ambassador while on site at events and in communications. Personal Attributes: • Able to use initiative and be proactive., • Calm and professional under pressure., • Deadline driven and results orientated., • Creative, • Punctual, • Positive and enthusiastic., • Team player, • Organised, tenacious and committed., • Has a passion for events. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

Position: Bar Supervisor Department: Food and Beverage Reports to: Bar Manager What will I get? • Competitive salary ranging from £44,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Increased holiday allowance with length of service, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents., • Learning and development opportunities., • Contributory pension scheme* What will I be doing? As a Supervisor (Restaurant & Bar) at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests while maintaining the seamless operation and financial success of the restaurant, bar, and in-room dining services. You will collaborate closely with our team to enhance guest satisfaction and foster a culture of continuous improvement. This role demands excellent communication skills, a customer-focused mindset, and the ability to cultivate positive relationships. Operational Management: • Assist in the comprehensive management of restaurant, and in-room dining services., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Monitor compliance with health, safety, sanitation, and alcohol awareness standards. Managing Restaurant IRD: • Engage in show rounds, daily briefings, and debriefs., • Interact with hotel guests and VIPs, providing VIP reports to the Executive Management Team., • Coordinate and facilitate staff training, including regular tastings. Financial Performance Management: • Meet established cost of sales targets., • Analyse financial data to support decision-making and forecast potential revenues and costs., • Exercise cost control measures while maintaining service standards. Health and Safety Management: • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Attend and stay updated on mandatory training and legislative changes. Staffing and Team Development: • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture both management and hourly employees., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 2 years of experience in a similar role within a luxury property (pre-opening experience is highly desirable)., • Excellent knowledge of wines and champagne., • Strong upselling skills and customer service know-how., • Outgoing personality with a passion for creating unique experiences., • Stay informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.