Customer service hotel jobs in London

We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required  to support you to attain necessary skills Please apply and we’ll contact you

We are looking for a candidates for the vacancies available in various roles as hotel bar waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required  to support you to attain necessary skills Please apply and we’ll contact you

Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We have an excellent opportunity for a Food & Beverage Team Memeber to join our brigade here at Native Places- Kings Wardrobe. About Native Places We are a group of apartment hotels, 4 of them located in London in key locations such as Bankside, St Paul area and Hyde Park and the rest in Manchester and Scotland. We are on the way to open at the end of April our Deli Counter- in a few words a food and beverage offering for our hotel guests with a simple and welcoming service. The Deli Counter is the new addition at Native King's Wardrobe. Our guests' first sense of arrival, is a reception, hotel lobby, café and counter deli during the day, serving small plates and drinks in the evening. As our Food& Beverage Team Member you will: be an open and approachable manner and thrive on interacting with people excellent attention to detail immaculate presentation consistently demonstrating high levels of customer service work collaboratively as a team across all restaurant, bar and kitchen functions, and with all other departments within the aparthotel as required Experience: ·Previous experience in a similar role, within hospitality industry ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1 day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Barista Waiting Staff for Corporate Offices in Central London We are currently seeking experienced and highly skilled Barista Waiting Staff to join our team in serving the corporate offices located in the heart of London. This is an exciting opportunity for individuals who have experience working in prestigious environments such as five-star hotels, fine dining establishments, and Michelin-starred restaurants. As a Barista Waiting Staff, you will be responsible for delivering exceptional customer service and providing an outstanding coffee experience to our clients in a fast-paced environment. Your role will include preparing and serving a variety of high-quality coffee beverages, attending to customer requests, and maintaining cleanliness and organization in the coffee bar area. Requirements: - Proven experience as a Barista or Waiting Staff in a five-star hotel, fine dining, or Michelin-starred restaurant - Ability to work efficiently in fast-paced environments, ensuring timely delivery of service - Excellent knowledge of coffee brewing techniques and beverage preparation - Strong customer service skills and a friendly demeanor - Attention to detail and the ability to multitask - Excellent communication and interpersonal skills This is a zero-hours contract position, offering flexibility in working hours. The pay rate for this role will be between £13 and £17 per hour, based on the candidate's experience and skills. If you are passionate about coffee, have a strong background in luxury hospitality, and thrive in fast-paced environments, we would love to hear from you. Please submit your application, including your resume and a brief cover letter outlining your relevant experience. We appreciate all applications; however, only those selected for an interview will be contacted. Thank you for considering this opportunity. We look forward to reviewing your application.

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

As a Night receptionist, your nights will include anything from managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup What skill you need: Checking guests in and out Are hardworking and enthusiastic Responding to guest queries via e-mail, telephone or in-person Processing payments Offer guests great customer service Night auditing Ensuring the hotel and its guests are secure through the night Efficient transfer of information to staff members on the morning shift Who we are looking for: Fluent spoken/written English (other languages are a bonus) Competent level of IT proficiency Ability to work on your own and as part of a team Friendly but professional work ethic Flexible availability Able to take initiative and remain calm under pressure Organised, helpful and friendly individual Previous experience in a similar role within a hostel, solo customer-facing roles, or a hospitality background is highly preferred. We are currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park Job Type: Full-time Pay: £12.00 per hour Schedule: 8 hour shift

Elevate your hospitality career by becoming the cornerstone of guest experiences with Ennismore! Why Ennismore? It's where professional growth meets personal fulfillment. Ennismore produce some of the most prestigious 5* hotels located in central London. Known for its exceptional service and warm ambiance, it's the place where guests' encounters turn into cherished memories. If you have a flair for impeccable customer service and the ability to multitask, we want to hear from you. Apply now!

Weekend Team Member We are located just a stone's throw from Wandsworth Town train station and are renowned for hosting the best rugby events, our team are our jewel in the crown and gives the best welcome to every guest. Our pub dog, Eddie is on hand to lend an ear to even the weariest traveller. We are the best gastro pub in Wandsworth and from our Scotch Eggs to our Sunday Lunches we really are carving a name for ourselves. What We Offer Our Team Members: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Team Member: As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!

Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed - Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday - Pay Rate: - £16 per hour - If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! - Note: Only shortlisted candidates will be contacted for an interview. - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 1 year (preferred) - Bartending: 1 year (preferred) - Ability to Commute: - London, EC4V 4AA (required) - Ability to Relocate: - London, EC4V 4AA: Relocate before starting work (required) - Work Location: In person - Edit job-OpenView public job page - Job Types: Part-time, Zero hours contract - Salary: £16.00 per hour - Benefits: - Company pension - Discounted or free food - Employee discount - Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Monday to Friday - No weekends - Experience: - Hospitality: 5 years (preferred) - Bartending: 1 year (required) - Work Location: In person - Edit job - Open View public job page

Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person

Born in March 2007, The Megaro Hotel is a 49-bedroom boutique hotel. Part of the St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone who will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: - Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. - You will work as part of a team and make sure that an enjoyable environment is maintained. - You will perform all housekeeping duties in an efficient manner, and to the highest standards. - Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. - Complete the relevant daily, weekly and monthly tasks as directed. - Maintain high standards of personal presentation and hygiene in line with the company dress code. - Ensure that personal KPI’s are achieved. - Demonstrate a pro-active approach to self-development. - Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: - Minimum 2 years’ experience in a luxury hotel. - 1 year of working as a cleaner. - Reliable and dependable in performing duties. - Customer Service centric. - The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. - The ability to communicate in English effectively and persuasively at all levels - A good team ethos is important, along with the ability to support team members and colleagues. - The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The Megaro Hotel.

Full job description We have an exciting opportunity for a Waiter to join our highly successful team here at our Dorset Square Hotel. We are looking for someone who is passionate about hospitality and will work well within a dynamic and fast paced environment, handling multiple tables at any one time. Your main role will be to interact with our guests by taking orders, making recommendations, delivering their food, processing payments and providing anything that they ask for in a timely and effective manner. What we Offer: £14.00 - £15.00 per hour inclusive of service charge Discounts & Perks Platform Wage Stream – An employee app to stream your wages before payday Paid overtime Flexibility No split shifts Cycle to work scheme Uniform and meals provided Uniforms dry cleaned Discounted personal dry cleaning Social events, wellbeing and team activities Award winning training opportunities and career development Fully funded English lessons One paid volunteering day per year Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay) And much more! What you Need: Ability to work under pressure Fanatical about food Experience of working in a fast paced and busy restaurant Demonstrate excellent attention to detail Passionate about providing excellent customer service Organisational and Communication Skills Ability to work within a team Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades; Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality” Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018

We are looking for a competent person as a Trainee Recruitment Consultant to assist our clients in finding the best people to staff their business. We are an outsourcing agency who specialises in placing staff for major hotels in London, our offices are based in Edgware Road, London W2. Must Haves: - Good telephone manners - Standard English speaking Roles and Responsibilities: - Assisting with resume screening and initial phone screens - Scheduling interviews and keeping calendars for all hiring teams and candidates - Assisting with interviews at the office Requirements and Skills - Understanding of sourcing and recruiting techniques, (can be trained if needed) - Sales/Customer service skills - Outstanding communication ability - Confident and pleasant personality - Well-organised - Ability to work with targets - Sound judgement - Maintain candidate database including references taken - Must have some basic computer skills - Social Media skill - Able to attend sales meetings with clients, initially you will work as shadows to learn the job. This position may suit a mature person who is determined and ready for a challenge. Working hours 10-6pm or alternative shifts 9-5pm, Monday to Friday. Rate of pay will be discussed at the interview. Experience not essential, some understanding of recruitment aspects would be useful. Please forward your CV, attach a recent photo and cover letter that clearly states your suitability for the role.

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 50% Discount at Green Rooms Hotel

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Assistant Manager to assists in coordinating all Front of House operations. At least 2 years of experience. Full time position 48 hours a week including all Fridays, Saturdays and Sundays. Skills required: - Currently working at Restaurant Management level for a minimum of 2 years - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 50% Discount at Green Rooms Hotel

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!

SALES Associate - in-person role (i.e. not remote) Basic - £26k/annum + benefits + Uncapped bonuses! Are you hard-working, reliable and enjoy the buzz of working with people to create epic events? Do you want to embark on a rewarding career in events and hospitality? If so, continue to read below....... We are seeking a Sales Executive to join our team of passionate events, conferencing and banqueting professionals. A willingness to learn, proactive attitude, flexible approach and positive mindset are essential. Full training will be provided. The role involves selling to clients that are interested in holding an event at the venue, which will include: • To handle telephone, email and online enquiries for functions including weddings, conferences and private dining • To carry out showrounds and appointments at the hotels • Completing the necessary administration to ensure the event is successful from a customer service and financial point of view • To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and 1:1 meetings • To generate new leads and enquiries as well as maintaining existing/return business Candidates must be eligible to live and work in the UK Get in touch!

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Ahkeke London is a newly established London based designer brand which has just opened our first store in one of London's most famous locations: Ham yard hotel and second in Royal exchange opening in May. In store, we sell womenswear and jewellery. We are looking to hire a part time shop assistant to cover up to 3 days a week. Immediate start first shift from April. The store is small and low footfall, easy to maintain. The goal is to welcome everyone who comes in and get people to know more about the brand. As the result of that, you will be working alone in the shop during your shift. Looking for a well-organised and hardworking individual with a strong customer service background(preferably worked in fashion) adaptability when facing new challenges and ability to work well on an individual base. Friendly and passionate about sales role is the key. Day to Day task includes but not limited to: - Keep the shopfloor clean and tidy - Restock and stock check - Welcome and assist customers for fitting and answer questions - Label product - Ironing clothes and keep displaying organised Potiental for full time and supervisor role.

Goldmills are hiring a Luggage Porter on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 9am - 5:30pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.