Trabajos customer service in store en Reino Unido - Page 4

Are you passionate about building applications with NoSQL databases? Amazon Web Services is looking for an experienced NoSQL Solutions Architect to work directly with AWS customers to design cloud-based NoSQL solutions using Amazon DynamoDB, a scalable and highly available serverless NoSQL database, designed for mission-critical applications. You will get a chance to work with some of the most prominent startups, as well as some of the largest enterprises, to help them architect scalable NoSQL solutions using Amazon DynamoDB. You will be able to dive deep into the details of customer problems, work with the internal AWS service teams, to create solutions that solve customer needs. You will partner with AWS sales, business development, solutions architecture, and product teams to develop the internal expertise needed to grow DynamoDB-related revenue. Key job responsibilities · Collaborate with AWS field sales, pre-sales, training and support teams to help customers learn about and use DynamoDB. · Provide definitive guidance for customers in choosing the right database services and approaches. · Be a trusted collaborator for the DynamoDB service team as the voice of the customer for defining and prioritizing service features. · Lead enablement by training Solutions Architects, Professional Services Consultants, and Technical Account Managers. · Capture and share best-practice knowledge with customers and the worldwide AWS solutions architect community. · Contribute to the AWS Database Blog, service documentation, and reference architectures. · Present at industry events to educate customers and evangelize AWS and DynamoDB. A day in the life As a DynamoDB Specialist Solutions Architect, you work alongside a team of NoSQL specialists spanning DocumentDB, Neptune, Keyspaces, ElastiCache, and MemoryDB. Together, you help customers design purpose-built database architectures — and increasingly, that means powering the next generation of agentic AI applications. Your work centers on customer engagements where DynamoDB plays a critical role in modern architectures. You might spend part of your day designing a session and memory store for an autonomous AI agent framework — ensuring conversation state, tool-use history, and retrieval context persist at scale with single-digit millisecond latency. You collaborate with your Neptune colleague on the knowledge graph layer while you own the fast-access transactional tier that keeps agents responsive and stateful. Other engagements are just as varied. One customer needs a multi-tenant SaaS platform with complex access patterns. Another is building an event-driven pipeline where DynamoDB Streams feed downstream AI orchestration. In each case, you design partition strategies, define GSI patterns, and articulate why DynamoDB fits this part of the architecture while a different NoSQL engine serves another. You also translate deep technical expertise into broader impact — building reference architectures, presenting to engineering leadership, and contributing to internal enablement across the specialist team. You share patterns across database boundaries, offering partition key insights to a Keyspaces engagement or reviewing a DocumentDB schema with fresh eyes. The common thread is helping customers choose the right database for each workload, use it well, and build architectures ready for what comes next — whether that's agentic AI, real-time personalization, or massive-scale IoT. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. • Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military, • Experience in IT development or implementation/consulting in the software or Internet industries, • Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)., • Experience in design, implementation, or consulting in applications and infrastructures, • Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients, • Experience working with end user or developer communities, • Experience in infrastructure architecture, database architecture and networking Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Overview EWI Store is a growing business within the construction and building materials sector, specialising in external wall insulation, render, faade and installation products. Since 2011, we have supported installers, contractors, homeowners, developers and trade professionals across the UK through quality products, technical expertise and strong customer service. We are now looking for a... ZIPC1_UKTJ

Store Manager | Retail | South East London | Up to £40,000 Zachary Daniels Retail Recruitment are delighted to be supporting a great retailer who are looking for a passionate and driven Store Manager to lead their fantastic store in South East London. This is an exciting opportunity to join a business that prides itself on delivering exceptional service and a market-leading product range. As Store Manager, you'll have full responsibility for your team and the performance of the store. You'll be expected to inspire, motivate and develop your colleagues to deliver excellent customer service and achieve strong sales results. This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys taking ownership of their business. What you'll be doing: • Leading from the front by delivering a first-class customer journey., • High standards when it comes to visual merchandising, • Driving store sales and ensuring commercial targets are achieved., • Recruiting, coaching and developing a motivated and high-performing team., • Taking ownership of stock management and product presentation., • Using business data to identify opportunities and implement improvements., • Building lasting relationships with customers, including high-value clients., • Recognising and rewarding great performance while managing underperformance., • Working closely with your Area Manager on new initiatives and retail projects. We're looking for a Store Manager who is: • Customer-obsessed with a passion for retail., • Commercially minded and results driven., • An inspirational leader who can energise and influence a team., • Experienced in a retail environment, ideally within a large format fast paced store What's on offer: A competitive basic salary of up to £40,000 • The freedom to run your store with autonomy while being supported by a successful wider business., • A chance to join a retailer that invests in its people and offers great career development opportunities. If you're ready to take the next step in your career and lead a successful store team, we'd love to hear from you. BH36301

Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Want to hit the road with a company that’s all about making life better and every journey worthwhile? If you answered yes, we have the perfect role waiting for you. Here at GXO, we’re working together with B&Q and are looking for highly experienced Class 2 Driver to join our Store to Home team in Dartford (DA1 1BU). You’ll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 – Monday to Friday / Week 2 – Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week. Pay, benefits and more: As a Class 2 Driver, you’ll receive: • An hourly rate of £17.45,that is an annual salary of £36,296.00, • Overtime pay of £26.18 per hour (when applicable, paid over 40hrs), • On-going annual CPC training, • Holiday pay and Workplace pension, • B&Q store discount upon successful completion of probation period, • A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme, • Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!, • Access to GXO University – home to a wealth of online training courses, meaning your development never ends! What you’ll do on a typical day: • Delivering products to customer premises (room of choice) on multidrop basis – an average of 16 drops per day off peak and 24 drop per day in peak season, • Maintain accurate driving/working time records using the Tachomaster system and manual entries to record all working hours as required by the WTD regulations, • Operate company vehicles in a safe, legal, and efficient manner, • Ensure all products are checked off the vehicle and the customer receive the correct products and delivery documentation, • Keep customers informed of their estimated time of delivery and where issues occur communicate with in a polite and courteous manner What you need to succeed at GXO: • Previous experience in multidrop, store deliveries preferable but not essential, • A full UK driving licence with category C Entitlement, • No more than 6 penalty points on your licence (no DD, DR, DG, BA, CD, AC, LC or TT endorsements), • An up-to-date CPC and Digital Tachograph, • Excellent customer service skills, both written and verbal, • Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check), • Be prepared to commute to Dartford (DA1 1BU) for the required shift pattern #bqstore We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Are you passionate about retail and ready to take on a new challenge that will make a real difference to the lives of people with a learning disability. We have an exciting opportunity for an enthusiastic and driven Shop Manager to join our team in Claygate on a 37.5 hour contract. Your main base will be Claygate, with an expectation of regular travel and flexibility to cover other M5 stores as required. As a Shop Manager you will be responsible for the day to day running of our store by leading an inclusive team of paid colleagues and volunteers to maximise sales income and to minimise costs. You will have the passion to drive your store to be the best in the area. What you will do: Drive sales in the store to meet expected budgets and KPI’s Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily. Ensure that stock is generated over the door and that donors are signed up for Gift Aid. Ensure that the high standard of customer service that is expected by Mencap is delivered at all times. You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews. Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store. To be a successful Shop Manager you will be: An experienced manager with the ability to drive sales and meet KPI’s, ideally within a fashion retail environment. Ability to lead and support a team from varying backgrounds. Ability to meet the needs of the customers to generate and increase the sales of the store. Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis. The full detailed job description is attached. Applications close on 2 July 2026, with interviews taking place from 18 June 2026 onwards. We encourage you to apply as soon as possible, as we may close the advert early if we receive a high volume of applications or identify suitable candidates. We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce. If you are passionate about leading high‑performing teams and delivering exceptional store standards, we’d love to hear from you.

Salary: £30,000 per annum + bonus Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you’ll order and collect stock from your base location, load the van and plan your route. Driving to customers’ homes or workplaces you’ll carry out booked jobs, working to the highest technical and safety standards. You’ll be responsible for the safe keeping – and driving - of the National Mobile van and all equipment, and will have: • Experience of removing, repairing and fitting tyres, gained either in a garage or on the road, • Experience of providing great face to face customer service, • The ability to manage your time, act on your own initiative and identify the best way forward, • Stock management experience, • Confident using computers, • A full driving licence with no more than 6 points, • An understanding of Health & Safety regulations and practices. This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday – 08:30 – 12:30. A van and tools are provided for use during shifts and during the optional one hour call-out period either side of each shift. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future, • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

£34,617.44 - £35,189.44 per annum + bonus A Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers. Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deliver our service at our customers’ homes and workplaces. Your role is to provide management to the team to enable them to complete every job on the route to a high standard, providing technical guidance throughout the day. You'll be responsible for taking in tyre deliveries following a set process, and – if on a late shift – ensuring all Technicians arrive back at the Hub safely with all evening tasks completed to process. Running shift pattern is either 6am-6pm or 8am-8pm on a rota basis 4 days on 3 days off. For success in this role you'll need to be highly organised and a great communicator, as you'll be helping our mobile team deliver in the field to the highest standards of quality and time-efficiency. You'll need first class communication skills and will know how to get the best out of a team, running the Hub in the absence of the Hub Manager and Assistant Manager. This role is varied, including customer facing and technical elements, alongside the field management and training of the team. The safety of our colleagues and customers is critical, so you'll ensure both the Hub and vans are a safe environment, performing repairs on our vans, training all new colleagues to standard and complying with all Health and Safety protocols. You will have the following skills and experience: • Evidence of delivering a great customer experience, • Experience in a Technician role, completing jobs to the correct technical standard and within the allotted time, • Experience of delivering coaching/training in the moment, • A track record of success in delivering against targets and customer metrics, • Experience of meeting compliance standards across health and safety, • Excellent verbal communication verbal skills, • IT proficient, with the aptitude to learn in-house systems, • A full valid driving licence held for a minimum of 12 months All tools, equipment and uniform provided. A van and tools are provided for use during shifts, and kept at the Hub when not on duty. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future, • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience. Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance. As a Store Manager,youlllead your team with passion, nurturi... ZIPC1_UKTJ

Job Title: AV Technician - Support & Installation Salary: between £150.00 to £175.00 per day Inside IR35 Duration: Initially 3 months contract which is very likely to extend, along with the possibility of a permanent role being offered. Location: Central London Working hours: 9am - 5pm with days when you may start and finish an hour earlier or later There will be the chance to work overtime which you will be compensated for either financially or by time in lieu. A very exciting Client of ours are looking to hire an AV Technician to support with day to day support and events. The AV Technician will take be involved in supporting, installing, implementing and configuring simple and complex AV technologies to meet the needs of the business. As the AV Technician, you will be supporting Audio Visual presentations across theatres and studios, prioritising equipment repairs and replacements, and assisting the wider AV team. Responsibilities for the AV Engineer: • Support, maintain and troubleshoot AV issues, • Setting up and recording live streams, • Support, maintain and troubleshoot hardware issues, • Support events with their AV requirements, • Support AV installations, • Create documentation around all tickets completed and create user guides, • Store, transport, assemble and disassemble AV equipment Essential Skills for the AV Technician : The successful AV Support & Installation Engineer will have experience with the following: • Audio Visual support experience, • Experience working within an AV environment working with conference Centre and Studio, • Good experience working with Lighting and Sound systems, • Experience working with mixing desks eg Yamaha, • Diagnosing issues with MS Teams and hardwware, • Previous experience setting up video streams and recording video streams, • Able to assist with physical installations, • Good understanding of Signal flow and compression, • Troubleshooting mindset, • Detailed orientated, • Time management, • Good customer service skills including excellent verbal communication skills Desirable Skills for the AV Support & Installation Engineer: It will be beneficial if the AV Support & Installation Engineer has experience or knowledge of any of the below: • Completed AV installations, • VMix, OBJ, • Microsoft Windows, • Sound Engineering, • Any relevant certifications If you are interested in this great opportunity to become an AV Support & Installation Engineer that will allow you to enhance your skill set whilst working within a growing company which offers a lot of progression and funding towards certifications/training, then please apply in the immediate instance

Concierge (Part-Time) Location: North LondonHours: Monday to Saturday, 7:30am - 11:00am (21 hours per week)Salary: £15,288 per annum (£14 per hour) We are seeking a professional, reliable, and customer-focused Concierge to join a residential development in North London. This is an excellent opportunity for someone who enjoys working with people, takes pride in maintaining high standards, and can confidently oversee the day-to-day presentation, safety, and operation of a residential building. Key ResponsibilitiesResident & Visitor Services Provide a welcoming and professional front-of-house service to residents, visitors, and contractors. Respond to resident enquiries and assist with day-to-day requests. Receive, log, store, and distribute parcels and post securely and efficiently. Building & Estate Management Carry out regular inspections of communal areas, external grounds, and car parking facilities. Monitor the property for maintenance issues including leaks, damage, lighting faults, and general defects. Report maintenance concerns promptly and accurately. Facilitate contractor access and oversee scheduled visits where required. Security & Access Control Monitor CCTV and security systems. Conduct routine patrols of communal areas and access points. Ensure all entrances, gates, and doors remain secure. Report and escalate any security concerns or incidents. Health & Safety Ensure communal areas and fire escape routes remain clear and safe. Report faults with safety equipment and building systems. Maintain accurate records of incidents, accidents, and health & safety concerns. General Site Duties Support refuse collection arrangements. Assist with maintaining the presentation of external areas. Carry out light site upkeep duties as required. Provide general assistance to residents where appropriate. What We're Looking For Previous concierge, front-of-house, customer service, security, or residential property experience preferred. Excellent communication and interpersonal skills. Professional, approachable, and proactive attitude. Strong attention to detail and ability to work independently. Good organisational skills and ability to manage multiple responsibilities. Reliable, punctual, and committed to delivering excellent service. In Return Stable part-time hours. Opportunity to work within a well-maintained residential environment. Supportive management team. Competitive salary package. If you take pride in delivering exceptional customer service and maintaining high standards within a residential setting, we would love to hear from you.

Whether it be for the weekday commute or weekend pursuits, our customers have very different preferences. What they all have in common is a genuine excitement when they’re presented with their cycling products & you are looked upon not just as a representative of The Electric Bike Shop, but a cycling know-it-all. Your role as Cycle Technician is vital to maintaining our reputation for quality products and service that customers can rely on and trust. As Technician we want you to share our passion for cycling and help every customer to have everything they need to ‘enjoy the ride’. You’ll be comfortable both fixing bicycles and talking to customers. The ideal person loves getting hands-on and is extremely process-driven – you must be able to complete repairs to an exceptional standard in a set amount of time. YOUR RESPONSIBILITIES. • Manage all levels of services and repairs safely and correctly and within agreed targets., • Assess and process warranty claims., • Provide advice and recommendations that enable the customer to find the right products and services to suit their need and budget., • Inspect bikes prior to build, ensuring that there are no faults or damage, reporting this where necessary. Assemble and set up bikes safely and correctly within agreed build targets., • Apply frame protectors, stickers, bells and reflectors., • Complete safety checklist paperwork., • Ensure the bike pack is supplied correctly., • Ensure order status is updated on the system upon completion of the build., • Undertaking safety checks and fitting accessories to customer bikes., • Booking in servicing and repairs for customers., • Ensuring stock loss is minimised through vigilance and complying with all security procedures., • Processing transactions on the till system., • Support with shop floor related tasks if required, ensuring this doesn’t impact on the workshop work load., • Finding pro-active solutions to customer complaints and queries, escalating this to management were necessary., • Using your skills and knowledge to drive key KPIs within the workshop., • Ensuring the workshop and all other areas within the store are kept clean, tidy and organised at all times., • Making the health and safety of yourself, colleagues and customers a priority at all times, and complying with all health and safety procedures in store., • Any other reasonable duties asked of you for the effective running of the store and workshop. THE SKILLS & BEHAVIOURS THAT MAKE IT ALL HAPPEN. • A good level of technical bike knowledge / bike mechanics., • Cytech Level 2 qualification (or equivalent), • A good level of product knowledge or a willingness to gain this and keep it up to date, • A customer service driven mindset and approach., • A good understanding of retail and the importance of commercial goals such as KPI’s., • The ability to coach and train others as well as a willingness to continually learn and develop own skills., • The ability to listen and communicate effectively with all types of people., • The ability to identify problems and find appropriate solutions., • Able to safely use hand tools and machinery., • Precision and attention to detail., • A genuine and intelligent approach to selling., • Honesty, integrity and doing what’s right., • A flexible mindset, willing to work additional hours and cover shift where necessary., • The ability to work with a team to achieve goals and improve the performance of the store. Company Benefits: • Competitive salary, • Company pension, • Generous staff purchase scheme, • Lifestyle savings and discounts, • 32 days holiday including Bank Holidays (pro-rata for part-time), • Healthcare scheme and assistance programme The Electric Bike Shop takes the continued professional development of its workshop technicians very seriously and offers the opportunity to gain Cytech Level 2 or Level 3 via the apprenticeship route to all of its technicians who do not already hold a formally recognised professional qualification. This offer of training will be subject to a fair contractual retention clause. Full-time hours: Part-time: up to 30 hours a week OR Full-time: 37.5 hours a week. Tuesday – Saturday. Expected start date: ASAP Job Types: Full or part-time, Permanent Salary: £27,491.10 to £31,418.40 per year depending on experience (pro rata for part-time). Please note that the salary listed in this job advert applies to candidates over the age of 21. For applicants under 21, a lower rate will be offered in accordance with Minimum Wage rates. Please note: if you don't hear from us within a couple of weeks of your application, please assume you have been unsuccessful. We appreciate the effort involved in applying for our openings but with the volume of applications received we are unfortunately unable to reply to everyone.

Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London. They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations. The Role You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk. Key Responsibilities • Deliver 1st/2nd line desktop support and resolve incidents quickly, • Act as an escalation point for complex technical issues, • Manage tickets effectively, ensuring regular updates and timely resolution, • Support user onboarding/offboarding and maintain service standards, • Respond to monitoring alerts, incidents, and security issues, • Maintain documentation and improve processes, • Support patching, licensing, and vulnerability management, • Work closely with stakeholders and conduct service reviews Requirements • Proven Desktop Support / IT Support experience, • Strong Microsoft stack (AD, Azure AD, Windows, M365), • Experience with ITSM tools (ConnectWise desirable), • Basic networking knowledge (LAN, firewalls, troubleshooting), • Strong communication and customer service skills, • Highly organised with a proactive, problem-solving mindset Package • £40,000-£45,000 salary, • 33 days holiday + flexible options, • Ongoing training and certifications, • Device allowance scheme, • Regular company events Ideal for someone looking to step into a hands-on role with real impact in a critical support environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Are you an experienced commerical or domestic cleaner keen to be part of a team keeping the HQ of this world renowned jewellery brand immaculate? The ideal candidate will be well presented, reliable, detail-oriented, and committed to maintaining a clean and hygienic environment. This is a full time role, monday to friday, 8am - 4pm with with some overtime available. Start ASAP. Duties • Perform thorough cleaning of the offices and at times the flagship retail store, including dusting, vacuuming, mopping, sanitising surfaces & general domestic tasks., • Work well in a team environment and be confident communicating in English., • Maintain high standards of cleanliness in all assigned areas., • Ensure all cleaning equipment and supplies are used efficiently and stored properly., • Report any maintenance issues or damages to management promptly., • Be flexible in covering holidays &/or additional duties when required; Paid as addition., • Provide excellent customer service by addressing client needs politely and professionally., • Occasionally prepare refreshments or assist with basic cooking/food preparation tasks as required by staff &/or clients., • Uphold health and safety standards at all times during cleaning activities., • Applicants should be comfortable working in a physically demanding environment. Experience • Previous experience in janitorial, hotel, or commercial cleaning is highly desirable., • Experience in domestic &/or commercial cleaning roles is preferred., • Skills in food preparation & food hygiene are a plus but not mandatory., • Customer service skills with the ability to communicate effectively with staff & clients., • Organised with attention to detail and a proactive approach to work responsibilities

Mode Search is supporting one of the world's most renowned luxury fashion houses in the search for a Client Development Manager. This role is focused on driving client engagement, strengthening customer loyalty, and supporting long-term commercial growth through strategic client development initiatives. The successful candidate will play a key role in enhancing the client experience across both physical and digital touchpoints while supporting the cultivation of high-value customer relationships. This position is based within a flagship retail environment in London and works closely with both store leadership and wider client development teams. The role partners with sales, CRM and customer service functions to deliver client engagement strategies and reports into the store leadership structure while maintaining close collaboration with regional client development stakeholders The Role • Deliver and implement client development strategies that drive client acquisition, retention and long-term value., • Champion a strong clienteling culture, coaching teams to build meaningful and lasting customer relationships., • Support the adoption and optimisation of CRM and clienteling tools across the store., • Partner with store leadership to define and execute client engagement priorities aligned with business objectives., • Coordinate client events, private appointments and personalised experiences to strengthen loyalty and engagement., • Identify and develop high-potential clients, supporting targeted outreach and relationship-building activities., • Use client data and CRM insights to drive recruitment, retention and reactivation opportunities., • Monitor the effectiveness of client development initiatives and recommend improvements where needed., • Deliver coaching and training to enhance client engagement skills and CRM best practices across the team. Requirements • Experience in client development, CRM, clienteling or a luxury/premium retail environment., • Proven ability to build and maintain long-term relationships with high-value clients., • Strong coaching and stakeholder management skills, with the ability to influence teams effectively., • Confidence using CRM systems and customer data to drive commercial performance., • Experience delivering customer events, engagement initiatives or personalised client experiences., • Strong analytical, organisational and communication skills., • Commercial mindset with a focus on customer loyalty, retention and growth., • Passion for delivering exceptional customer experiences within a service-led environment.

Client Advisor | Luxury & Premium Retail London Salary: £28,000 – £33,000 + Benefits At 360 Talent, we are currently partnering with a number of luxury and premium retail brands across London seeking experienced Client Advisors to join their teams. We are looking for candidates with a minimum of 1 year of retail experience in London within their current or most recent role. This could be within a boutique, concession, department store, or premium customer service environment. What we're looking for: • Minimum 1 to 2 years of retail experience in London in your current or most recent position, • Strong customer service and relationship-building skills, • Passion for luxury, premium retail, fashion, beauty, or lifestyle brands, • Proven ability to work towards sales and KPI targets, • Professional presentation and excellent communication skills, • Clienteling experience is advantageous What's on offer: • Salary between £28,000 and £33,000, • Opportunities across leading luxury and premium brands, • Career development and progression opportunities If you are interested in exploring new opportunities, please send your CV to: larissa@360talentlondon.com This is an exciting opportunity to lead a luxury retail destination, inspire a talented team, and play a key role in delivering an exceptional brand experience while driving commercial growth. Apply now to take the next step in your retail leadership career. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You'll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success. NEED TO DO: Enquiry-to-admission insight - immerse yourself in current practices and results Training needs analysis to identify gaps and propose commercially focused programmes Identify key conversion points and build learning that maximises occupancy Review mystery shopping and insight data to shape performance-boosting interventions Support new builds and refurbished homes to achieve rapid commercial success Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities Create a suite of training materials aligned to Barchester's brand and L&D framework Develop structured learning that enhances both technical knowledge and sales skill Use a wide range of learning methodologies to deliver impactful, innovative training Offer blended delivery -digital, face-to-face, in-home coaching and more Travel nationally to deliver learning where it's needed most Build effective learning environments with the right tools and systems Prepare and deliver high-quality sessions that inspire confidence and capability Implement modules on our Digital Learning Platform and future HRIS Plan and communicate training schedules across homes, regions and divisions Continuously refine and improve training content and delivery Deliver dynamic presentations and coaching that motivate and empower leaders Provide one-to-one coaching to strengthen sales confidence and consistency Enhance product knowledge, refine sales processes and ensure consistent messaging Act as a role model for exceptional sales and customer experience behaviours Maintain your own development plan to stay ahead of modern sales techniques Use varied evaluation methods to measure impact and refine learning Work closely with Divisional Sales & Marketing Managers and Regional Directors Collaborate with senior leaders, product and marketing teams to support sales growth Maintain an engaging Sales Training area on the Digital Learning Platform Observe practice in homes, report findings and recommend improvements Align with L&D quality assurance to enhance training effectiveness Maintain accurate digital training records aligned to statutory and mandatory requirements Store documentation clearly and consistently Monitor completion rates and provide regular reports to leaders Ensure all supporting e-learning and system training is completed NEED TO HAVE: Proven experience in L&D with a strong sales and commercial focus Demonstrable success improving performance through learning interventions Experience delivering competency-based learning and coaching Strong understanding of best-in-class sales and customer experience practices Excellent stakeholder management and cross-functional collaboration Skilled in digital learning and blended delivery Creative, commercially minded and results-driven Full UK driving licence and willingness to travel nationally REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team 7766

Are you an experienced Studio Styling Manager or Senior Stylist looking for your next challenge? We have an exciting opportunity to join Fenwick’s Photo Studio team at our Brent Cross store, leading the styling function within a fast-paced, high-volume studio environment and helping to shape the future of our digital content offering. Please note that this is a fully on-site role based in our in-house Photo Studio at our Brent Cross store. When you join Fenwick, you’ll receive: • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • 33 days annual leave (inclusive of Bank Holidays), • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • A buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service. About the Role As Studio Styling Manager, you will lead the styling team within Fenwick’s digital photo studio, ensuring the delivery of consistently high-quality, commercially relevant and brand-aligned content across all digital channels. Sitting within the Brand Strategy team, you will be responsible for translating seasonal campaigns, customer insights and trend direction into compelling imagery whilst ensuring operational excellence across a high-volume production environment. This role combines creative leadership with strong studio management. Working closely with Photography, Production, Buying, Digital and Brand teams, you will oversee styling execution across model and still-life shoots, ensuring consistency, accuracy and efficiency throughout the production process. You will be comfortable making decisions in a fast-moving environment, balancing creative ambition with the realities of deadlines, resource planning and workflow management. A key focus of the role will be leading, developing and motivating the styling team. You will set clear standards, establish best practices and ensure the team is equipped to deliver against ambitious production targets without compromising quality. You will also play an important role in driving continuous improvement within the studio, identifying opportunities to enhance processes, productivity and output. What we are looking for in a candidate... • Strong portfolio demonstrating studio styling with clear brand consistency across digital, ecommerce, and/or commercial imagery., • Proven experience working in a fast-paced, in-house photo studio environment., • Significant experience in fashion styling, with experience leading or managing a styling team within a retail, fashion or e-commerce environment., • Proven experience delivering high-quality e-commerce styling within a premium or luxury retail setting, • Strong understanding of product presentation, visual storytelling and commercially effective styling., • Experience translating creative direction and brand vision into consistent styling execution., • Demonstrable knowledge of fashion brands, trends and customer expectations., • Experience working collaboratively with Creative, Photography, Production, Buying, Trading and Marketing teams., • Strong people management skills, with experience coaching, developing and motivating teams., • Excellent organisational, planning and prioritisation skills within a fast-paced production environment., • Strong communication and stakeholder management skills. About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Department: Retail Place of work: Piccadilly, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English and Arabic, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Hayley Menzies | Chelsea, London Hayley Menzies is a female-founded British fashion brand celebrated for its distinctive knitwear, bold prints, and effortless approach to modern luxury. Inspired by British heritage and a spirit of creativity, we design collections that empower women to express their individuality with confidence. As we prepare to open our new boutique in Chelsea's vibrant creative quarter, we're looking for a passionate and dynamic Style Advisor to join our small but mighty team. This is more than a retail role. It's an opportunity to become part of an independent British brand at an exciting moment of growth, helping to shape a beautiful new store while creating memorable experiences for our community of loyal and new customers alike. We're looking for someone who loves fashion, has a strong sense of personal style, and genuinely enjoys building relationships. Experience is important, but personality, enthusiasm, and a positive, can-do attitude are equally valued. As a Style Advisor, you will be at the heart of the customer journey, delivering a highly personalised and elevated shopping experience. You'll combine styling expertise with exceptional customer service, helping clients discover pieces they love while building long-lasting relationships with the brand. You'll also play a key role in bringing the Hayley Menzies world to life through visual merchandising, creative window displays, and supporting the launch of our exciting new Chelsea boutique. We will also be hosting regular customer events and private shopping evenings, creating intimate and inspiring experiences that deepen client relationships and celebrate the brand community. • 3+ days per week (flexible scheduling discussed during interview stage) Customer Experience & Styling • Deliver exceptional customer service at every touchpoint, • Provide personalised styling advice that reflects each customer's individual style, • Host private shopping appointments and styling consultations, • Support and host customer events and private shopping evenings, • Build strong client relationships through proactive clientelling, • Create a welcoming and elevated boutique experience, • Support community-building initiatives and in-store events, • Act as a passionate brand ambassador for Hayley MenziesVisual Merchandising & Store Presentation, • Support visual merchandising throughout the boutique, • Help create inspiring product displays and seasonal storytelling moments, • Assist with changing and maintaining shop windows, • Ensure the store is beautifully presented at all times, • Contribute creative ideas that enhance the customer experience and reflect the brand aestheticBoutique Operations, • Support the Store Manager in the smooth day-to-day running of the boutique, • Assist with daily store operations and administrative tasks, • Help maintain stock accuracy and organisation, • Support the delivery of commercial and sales objectives, • Work collaboratively with the wider team to ensure operational excellence, • Take ownership of responsibilities and contribute to the overall success of the storeNew Boutique Opening, • Support the transition into our new Chelsea location, • Assist with store set-up, merchandising, and launch preparations, • Help create a warm, inviting, and inspiring destination for our customers, • Play an active role in establishing the culture and customer experience of the new boutique from day oneAbout You, • Passionate about fashion and personal styling, • Naturally confident, engaging, and customer-focused, • Strong personal style and appreciation for luxury retail, • Creative with an eye for visual presentation and detail, • Excited by visual merchandising and creating beautiful retail environments, • Proactive, positive, and solutions-focused, • Enjoys working as part of a close-knit team, • Takes pride and ownership in their work, • Excellent communication and relationship-building skills, • Excited by the opportunity to grow with an independent British brandWhy Join Hayley Menzies? This is a unique opportunity to join a growing female-founded fashion brand during a pivotal and exciting period. You'll be part of a supportive and creative team, helping to launch a beautiful new boutique in one of London's most exciting retail destinations. Together, we'll create a space that feels personal, elevated, welcoming, and reflective of the Hayley Menzies spirit. Benefits & Perks • Uniform allowance, • 50% staff discount, • Opportunity to be part of an exciting new store opening, • Work within a creative, collaborative, and supportive team, • Ongoing development opportunities, • Invitations to brand and community events, • Be part of a growing independent British fashion brand If you're passionate about fashion, styling, customer experience, and would love to help bring our new Chelsea boutique to life, we'd love to hear from you.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

We need a digital product lead who knows both ends of app delivery to help us develop and improve our customer-facing B2B data and content apps/products, and help us visualise and dashboard internal data. Ideally you'll have worked in media or agency on customer or internal apps or digital products (such as data presentation, directories or similar products), and have a good understanding and interest in how to drive uptake and commercial success of anything customer-facing, and be able to get your hands dirty on data sources and working in SQL and Azure and PowerBI (or very similar, like Tableau); you might also have worked on web apps and/or be used to CMSs and UIs like Wordpress. Key details: • Pay: £40,000-£50,000pa DOE plus up to £10,000 bonus programme, • Full time – hybrid (generally 2-3 days in office / 2-3 days remote p/w), • We would consider a four-day week PT applicant, for pro rata salary Benefits include: • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve (on top of all statutory holidays applicable to % of full-time role), • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded Burlington Media Group needs a digital product lead to be responsible for the success of our digital products. We operate a range of digital products, from our customer-facing directory intelligence service Unicorn to our magazine content apps, but we want to do more both internally and externally – such as creating internal products to bring data sources together to help us understand who’s consuming our content, to building microsites and/or apps to deliver our market research data to audience groups. All this digital estate needs developing, managing and maintaining – and creating - by a dedicated digital expert who’s had experience in building and product-managing digital apps, and has a keen understanding of the technologies underlying digital content and data delivery to business audiences. You’ll be deeply involved in the commercial and technical sides of our Unicorn contact intelligence product. You’ll also be at the heart of the development of the digital content app for our flagship media brand, Briefing. You’ll be building dashboards to help us crunch market research data and ideating ways to take that data to audiences. You’ll advise the business on its implementation of digital products for its own use. You’ll be a key member of the team to think about how AI could be used judiciously in the business to deliver outstanding outcomes. You’ll be responsible for helping shape and delivering our digital product strategy, and be a significant stakeholder in Unicorn customer success, go-to-market planning and value proposition definition. Preferred business experience and skills • 2+ years’ digital product experience (eg app developer, product owner, product manager, junior product manager, data journalist or similar) within media, research or software, • Experience of data information products an advantage, • Legal / professional services sector experience an advantage but not essential, • Official/certified training in product management would be an advantage, verifiable in-role training also advantageous, • Experience of working with the full stack of digital technologies that make up data products and apps, from databases/lakes to presentation layers, • A commercially focused mindset Overview The digital product lead is a mix of technical capability and commercial thinking, because eveyr product you’ll work on will either be part of a paid-for service, or itself be the paid-for service, or be building data systems that help us drive revenue. You should be the kind of person who can balance the worlds of technical product development in a highly organised and time-bound manner, and of commercial outcomes with a keen eye on helping the business win and retain clients and deliver added value to paying subscribers. You will in be a team of one but you will not be alone, with access to internal dedicated assistance and outside technical/dev and DPO capabilities, and team growth in the plan as we bring in revenue. This means you'll need to get your hands dirty on the guts of the products and service BAU, as well as being able to think and act strategically. What do we need a digital product lead to do? Here’s a non-exhaustive list Strategic • Understand and communicate to others how the business’s digital products work and relate to each other and to the business’s data assets, • Form an understanding of how innovations and ideas in one area of product development might add value in others, • Form an understanding of how innovations and ideas in product development might add value in other areas of the business, and be alive to opportunities in digital product development coming from activities elsewhere in the business eg events, • Help the CEOs and the SLT to create strategies that leverage outward-facing digital products, and suggest and help design/build internal products that help us make data-led decisions Operational, across all customer-facing products and services • Carry out customer listening with existing clients and prospects to determine what they think of products/services, what would get them to renew/buy, and how to develop the products in line with customer needs, • Be the primary POC for ad hoc and regular contractors working on our customer-facing digital products and services, • Maintain a focus on legal and compliance issues relating to the products, • Work closely with the sales team on prospect targeting and pipeline, • Help the wider business understand what you are doing, how and why, and to communicate product development and commercial progress, • Record and report on business spend relating to products Unicorn - our PowerBI-based contact and company account directory • Hold operational (spend) financial responsibility for Unicorn, • Act as the expert in the room for the Unicorn product with the commercial team, and take part in sales calls and demos with prospects and help get them ‘over the line’ and capture renewals, • Own the Unicorn product roadmap, planning and delivering continuous product improvement, across:, • >> The data points the service should store; including creating the processes to source and build that data, • >> Back-end and front-end improvements, • >> Integration with other Burlington Media platforms, • Manage third parties such as our data verifying/cleansing partner, • Work with internal and external stakeholders on the ongoing development of go-to-market strategy, including creating/being involved in marketing materials and content creation Briefing - our flagship B2B content brand • Be the channel between the business and external solutions providers involved in developing and maintaining the Briefing content app, • Be a part of goal setting and roadmap development for the Briefing content app in line with business and editorial strategy, • Help the team/lead and guide creation of internal dashboards and datasets to understand usage of the app and content, • Ideate and design and even oversee design/build for future digital products that relate to, lie inside of or add value to Briefing content subscriptions Skills we think you will need • Agile working. You’ll need to be able to prioritise work, manage resources, deliver MVPs to scope and iterate based on customer insight. You’ll set and measure outcomes so we are clear on what ‘good’ looks like., • Experience of working within constraints. You can identify constraints, can communicate these to stakeholders and work within them. You will also know how to challenge the validity of constraints and be creative in problem-solving. You can ensure standards are being met while avoiding scope-creep., • Financial ownership. You will understand the need for commercial goals for the business unit and your part in achieving them. You will need to create mini business cases/explanations for spending and developlment. You should be able to prioritise spending based on return on investment., • User focus. You will need to be our user researcher and represent users internally, especially for Unicorn. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used., • Life-cycle perspective. You should be able to manage product phases and recognise when to move from one stage of a product life cycle to another, making sure you bring the business with you., • Operational management. You should know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. You can act as the escalation point for operational issues and can fix complex operational issues. You know how to overcome operational constraints to deliver a successful product or service., • Best practice awareness. You know the fundamentals of product management best practice and how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. You are comfortable at introducing others to new concepts and strive to keep yourself abreast of the best ways of working., • Strategic ownership. You will need to know how to get buy-in from the business. You can work with scant information and explain it in abstract terms. You can develop a strategy for the product over time.

Job Title: Mid-Weight Stylist Reporting to: Head of Product Marketing Location: Head Office, White City Place, West London - Studio & On Location Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a highly creative and detail-driven Mid-Weight Stylist to join our in-house creative team at ME+EM. Working closely with the Styling Editor and Art Director, you will play a key role in delivering elevated, commercially driven styling across seasonal ecomm, campaign and social shoots. This role requires a strong styling eye, excellent organisational skills and the confidence to take ownership within a fast-paced studio environment. You will be instrumental in helping shape and execute the ME+EM styling vision across multiple creative touchpoints, ensuring the highest standards are maintained across all output. We are looking for someone with proven ecomm and on-set experience who thrives under pressure, understands luxury fashion aesthetics and has the ability to interpret creative direction while bringing fresh ideas and initiative to the team. Responsibilities Pre-Production & Creative Planning • Lead shoot preparation including pulling, organising and prepping garments ahead of shoot days., • Work closely with the Sample Co-ordinator to ensure all product details, styling notes and intelligent design features are correctly represented on set., • Build and oversee styling kits and accessories, ensuring all shoot tools and styling resources are fully prepared., • Contribute to creative research, styling references and moodboard development alongside the Styling Editor and wider creative team., • Support with look planning, outfit building and styling continuity across seasonal collections. On-Set Styling • Style and dress models confidently across ecomm, social and campaign shoots., • Execute styling direction from the Styling Editor and Art Director while maintaining consistency across multiple looks and shot lists., • Confidently steam, prep and refresh garments to ensure every look is executed to the highest standard., • Work efficiently within a high-volume studio environment while maintaining exceptional attention to detail., • Take increasing ownership of styling execution on ecomm shoots and support junior team members where required. Cross-Functional Collaboration • Act as a key styling contact across the wider business for styling queries and ad hoc requests., • Collaborate closely with Creative, Retail and Marketing teams to ensure styling direction is aligned across all customer touchpoints., • Support with styling decks, visual presentations and creative admin where required., • Assist with social content shoots, special projects and seasonal styling initiatives., • Work with retail teams to help bring the ME+EM styling vision to life across the store network. Skills: • Previous experience within a Styling Assistant, Junior Stylist or Mid-Weight Stylist position, ideally within luxury fashion, premium retail or ecomm environments., • Strong experience working across ecomm and on-set shoots within a fast-paced studio environment., • Excellent understanding of styling, proportion, layering and luxury fashion aesthetics., • Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously., • Confident working collaboratively with photographers, creatives, production teams and senior stakeholders., • Strong visual eye with both creative and commercial awareness., • Positive, proactive and solutions-focused with a hands-on approach., • Excellent communication and interpersonal skills with the confidence to work cross-functionally across the business. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Who are we? Boux Avenue is the cool, young, London-based lingerie, nightwear and swimwear brand, with 27 stores across the UK and a thriving ecommerce business at www.bouxavenue.com. Founded in April 2011, the brand describes its core aesthetic as a blend of the sweet and the sexy, with its bi-annual collections designed by their in-house team. Pitched at what the brand calls an 'accessible luxury' price tag, Boux Avenue's reputation is founded not only on the femininity of its products, but also on their quality, comfort and fit, backed up with the offer of a free and expert bra fit service in all of its stores. No matter what your age, size or style, Boux Avenue is an inclusive brand for everybody. Available in sizes 28-40, A-H cups and sizes 6-18. With an unrivalled eye for detail and passion for customer service, Boux Avenue is your ultimate destination whether you're looking for everyday essentials or something a little sexier. The role This is a pivotal role in our team to drive improvements in our digital experience and bridge the gap between business vision and technical execution. You will be responsible for defining requirements for new features, ensuring the quality of every release, and serving as the primary point of contact for site health. From front-end aesthetic perfection to back-end logic and in-store digital tools, you will ensure our digital products and technology empowers our brand. Main duties & Responsibilities • Launching new products and features: delivering new projects and site features with end to end ownership, • Cross-Functional Collaboration: Act as the partner for the Ecom Team (site releases/new functionality) and other teams such as the Store Team (for example order in store/loyalty scheme), ensuring their digital tools are functional and intuitive., • Requirements & Business Analysis: Translate business goals (from Ecom or Retail teams) into clear, technical user stories and functional specifications., • Incident Management: Serve as the central point of contact for all site issues and critical site bugs, • Triage: Investigating reported bugs to determine if they are user-error, edge cases, or critical system failures., • Reporting: Raising precise tickets for developers with clear "steps to reproduce," screen recordings, and impact analysis., • Support end-to-end QA Testing: Own the testing lifecycle for digital projects. This includes manual regression testing, mobile responsiveness checks, and verifying that back-end data (orders/inventory) flows correctly., • UAT & Launch Oversight: Lead User Acceptance Testing sessions with stakeholders, ensuring that what is built actually solves the business problem before it goes live., • Responsible for key projects to improve online experience such as offering new more convenient delivery methods such as delivery to lockers, • Support major programmes such as improving site speed and performance working closely with multiple parties including our analytics partners, technical development teams and eCommerce platform providers, • Communicating regular status updates of key projects and associated site releases, • Developing business cases to support new site features alongside key stakeholders such as the eCommerce trading teams and performance marketing teams What are we looking for from you? • 3+ Years Experience: Proven track record in a product manager / business analyst role, ideally within a fast-paced Retail/E-commerce environment., • Technical Literacy: Familiarity with e-commerce platforms (e.g., Salesforce Commerce Cloud) and project management tools such as Jira, Trello, • Meticulous Attention to Detail: You have an eye for "pixel-perfection" on the front end and "logic-perfection" on the back end., • Highly organised: able to manage priorities between a long-term project (e.g.,country expansion) and an immediate site bug without losing focus., • Strong Communication skills: able to explain a user experience or site bug to a non-technical stakeholder in a way that manages their expectations., • Commercial judgment: able to prioritise workload, projects and product features based on solid commercial judgment, • Drive for Results: tenacious and determined to get things done, drive progress and make things happen, • Hands-on, comfortable with the ‘doing’ – you’ll be happy getting stuck-in to any task to drive growth, • A Self-starter, highly motivated, proactive and positive attitude. Forward thinker who can drive ideas forward, • Super-resilient and comfortable working in a fast-paced and changeable environment (you’ll be able to keep your cool and thrive on a challenge), • A team player not afraid to get stuck in and help out to deliver results, • Experience working in retail / eCommerce would be preferred Are there any benefits? • Competitive salary, • 33 days annual leave, inclusive of bank holidays, plus an additional wellbeing day, • Fun working environment with regular social events, • Eligible to join the enhanced pension scheme after 12 months service, • Staff discounts across the brands within Theo Paphitis Retail Group (Ryman, Robert Dyas and London Graphic Centre)

Visual Merchandiser | Massimo Dutti | UK (Store-based) About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. The role As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. What you’ll be doing • Using commercial and product data to spot opportunities and improve store results., • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused., • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards., • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand., • Being a positive ambassador for our sustainability initiatives in store., • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers. What you’ll bring • Previous visual merchandising experience in fashion retail., • Strong commercial awareness and confidence working with KPIs., • Comfortable using reports/tools to inform decisions and follow up performance., • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends. The mindset we love You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. What we offer • Competitive salary, • 25% staff discount, • More4Less benefits scheme, • Refer a Friend programme, • Internal promotion opportunities Inclusion We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

Pay: From £45 000.00 - £50,000 per year - Jersey, Channel Islands Job Description: Job Summary We are seeking an experienced and passionate Chef to lead our small team. The successful candidate will be responsible for overseeing all aspects of food preparation, ensuring the highest standards of quality, safety, and presentation are maintained. This role offers an exciting opportunity to showcase your culinary expertise and leadership skills within a dynamic hospitality environment. The Head Chef will play a pivotal role in menu development, staff management, and maintaining excellent customer satisfaction. This is a hands on role that will require someone who like to work under pressure in a fast paced environment. This is day time hours Responsibilities Lead and supervise the kitchen team, providing guidance and support to ensure efficient operations Oversee food production, ensuring dishes are prepared to the highest standards of quality and presentation Manage food safety protocols, maintaining compliance with health and safety regulations Develop innovative menus in collaboration with management, catering to diverse customer preferences Monitor stock levels, order supplies, and control food costs effectively Train and mentor new kitchen staff, fostering a positive and professional working environment Ensure cleanliness and organisation of the kitchen at all times Coordinate with front-of-house staff to ensure smooth service delivery Maintain high standards of hygiene and safety throughout the kitchen area Qualifications Proven supervising experience within a busy culinary environment Extensive food production and preparation skills with a strong background in cooking techniques Demonstrable team management and leadership abilities Solid experience in food safety practices and compliance with health regulations Previous restaurant experience with a focus on hospitality service standards Knowledge of food presentation, menu development, and culinary trends Excellent organisational skills with the ability to manage multiple tasks efficiently Strong communication skills to effectively lead and motivate staff This role is ideal for a dedicated culinary professional looking to advance their career or a Sous chef ready to take a step up . We welcome applicants who are passionate about food, possess excellent leadership qualities, and thrive in fast-paced environments. Benefits: Discounted or free food Employee discount Housing allowance On-site parking Store discount Work Location: In person

Are you a driven and experienced Buyer with a passion for fashion, looking for an opportunity to truly shape a market-leading Cook, Dine & Small Electricals offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. We are also open to applicants based in Newcastle Upon Tyne to be based in our functional hub in our Newcastle Flagship store. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Cook, Dine & Small Electricals categories across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated, design-led assortment that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging home and lifestyle trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Data-led insight and intuition will support decision-making as you analyse performance and identify opportunities for growth. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first Home & Dine offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with relevant category experience, strong influencing skills and a passion for design, storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Home & Dine Buying, • A sharp eye for product and emerging trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, storytelling, and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Role: Duty Manager Start date: Sept 2026 Hours: 40 hrs per week - full time - Weekend working required Contract Type: Permanent Salary: £37000 Location: Wake The Tiger, London Reporting to: Operations Manager Vision & Values INSPIRE - We inspire positive change through awe and amazement. DISRUPT - We disrupt by taking risks and challenging convention. BELIEVE - We believe action today can change the world tomorrow. Who We Are Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Following the success of our Bristol site, we’re expanding to London in 2026 with an all-new immersive world designed to spark imagination and challenge perception on a whole new scale. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow. Our vision is to: INSPIRE. DISRUPT. BELIEVE. For a better world. The Role We are looking for an enthusiastic Duty Manager to join our Operations team on a full-time basis. The Duty Manager focus is two-fold; primarily running the day-to-day operations of the park and in answering general customer service and ticketing queries. There may be an opportunity to pick up additional shifts covering events and holiday cover for the Duty Manager team. You will line manage and support a team of Front of House and Box Office staff under the direction of the Operations Manager. The park is open up to 7 days a week and has a wide range of opening hours. Weekend work, some evening work and work during school and bank holidays are expected as part of this role. We are looking for someone who is enthusiastic, well-organised and committed to providing amazing customer service to our visitors. If you have an eye for detail and are passionate about maintaining high standards in a busy and varied visitor attraction setting, this might be the role for you! You Will be Responsible For • Overseeing day-to-day operations of Absurd city on a rotational basis each week, • Ensuring the park is safe and operational at all times, • Late shifts include cashing up the tills and securing the site at the end of the day, • Early shifts include carrying out pre-opening checks and getting the staff and building open on time for our visitors, • Troubleshooting and resolving issues as they arise, reporting outcomes to your line manager and wider teams as necessary, • Maintain a positive presence and good working environment for our Front of House team, • Manage and support the FOH team throughout their shifts, • Assist in recruitment and training of new staff, • Uphold and enforce company policies & procedures, • Treating employee complaints or performance issues confidentially and reporting to the Operations Manager as necessary, • Reporting of all incidents and accidents appropriately, • Responding to incidents and emergencies in line with company procedures, • Maintaining and delivering excellent customer service, always, • Ensure the tone of voice used in all communications is aligned to Wake The Tiger’s vision and ethos, • Handling complaints in a professional manner and liaising with HR & the Operations Manager to come up with positive solutions for visitor concerns, • Use our ticketing system, Weez to make ticket amends, manage refunds, make group bookings (other tasks will apply with additional training) and sell tickets in person, • Creating and invoicing large school and group bookings, • Feed ideas, feedback and improvements to the relevant departments (Operations, Marketing etc). Please note this list is not exhaustive of responsibilities and you may be asked to carry out other activities in line with the needs of the business. You’ll Bring the Following to Our Team • Previous experience leading or supporting teams, including performance management responsibilities, • Proficient in Microsoft Office, Google Workspace, and spreadsheets, with the ability to learn new systems quickly, • Strong organisational, communication, multitasking, and problem-solving skills, with the ability to work independently and perform effectively in fast-paced environments, • Passionate about delivering exceptional customer service and creating positive guest experiences, • High attention to detail with a proactive and positive approach to work, • Energetic, collaborative, and aligned with our vision and culture, • Flexible availability, including evenings, weekends, Bank Holidays, and regular weekend shifts, • Experience handling cash and processing transactions accurately Diversity & Inclusion At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. GDPR Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.

CONTRACTS MANAGER / ACCOMMODATION CONTRACTS MANAGER LONDON | HYBRID COMPETITIVE SALARY Contracts Manager job with hybrid working based in London, within the leisure travel sector, offering a competitive salary. This is a commercially focused role responsible for accommodation procurement, supplier partnerships, and contract management across the UK, within a specialist destination management company. ▌ Do you? Do you thrive in a commercially driven role where you can shape supplier relationships, negotiate strong terms, and build partnerships that genuinely move the needle? Do you enjoy working across multiple locations and markets — bringing structure, strategy and momentum to accommodation procurement across the UK? Are you comfortable balancing the detail of contract management with the bigger picture — collaborating across sales, marketing and product teams to deliver the best possible outcomes? And do you bring the commercial acumen and drive to maximise margins, identify growth opportunities, and represent a travel business you’re proud of at industry events and trade fairs? ▌ Our Customer We are proud to be working with a highly regarded leisure travel company specialising in bespoke inbound travel across the UK. Our client partners closely with international travel advisors and tour operators to create tailored, high-end travel experiences, combining exceptional service with carefully curated itineraries for discerning travellers. They are now seeking a Contracts Manager to join their growing Commercial Department. This role sits at the heart of accommodation procurement strategy — managing key supplier accounts, driving commercial performance, and ensuring contracts across the UK are delivered to the highest standard. ▌ The Role In this role, you will take ownership of accommodation contracts and supplier relationships across three markets, ensuring commercial performance, strategic alignment, and timely contract delivery. – Manage and develop relationships with key accommodation accounts – Conduct supplier audits, evaluations and in-field meetings – Research, identify and onboard new partner accounts – Manage all commercial aspects of accommodation procurement — including discounts, overrides and commission agreements – Actively contribute to the business’s margin growth strategy – Collaborate with senior leadership to design and implement a SMART commercial and procurement strategy – Analyse performance data and market research to identify growth opportunities – Produce and present regular progress reports to senior management – Ensure timely delivery and execution of all accommodation contracts – Partner with Key Account Managers, Sales, and Business Development teams – Coordinate with marketing and sales teams to deliver promotional campaigns – Represent the business at trade fairs, FAM trips and industry events ▌ Experience Required – Proven experience in accommodation contracting, procurement or supplier relations within the travel industry – Strong commercial acumen with a track record of margin management and negotiation – Excellent relationship management skills — comfortable with senior-level supplier conversations – Experience analysing performance data and translating insights into commercial action – Strong organisational skills — able to manage multiple contracts across multiple markets and deadlines – Full clean UK or EU driving licence – Willingness to travel — approximately 5–10 days per month (seasonal) – Proficiency in Microsoft Office (Excel, Word, Outlook) – Professional fluency in English; additional European languages an advantage ▌ Benefits – Hybrid working — across London – Competitive salary — full package shared with shortlisted candidates – 25 days annual leave plus bank holidays – Private healthcare (on completion of probation) – Opportunity to represent the business at industry events, FAM trips and trade fairs – A growing, commercially ambitious business with real scope for career development ▌ Frequently Asked Questions What is the salary for a Contracts Manager in leisure travel? The salary is competitive and will be shared in full with all shortlisted candidates by Ambitions Travel Recruitment prior to interview. What does hybrid working look like in this role? This role operates on a hybrid basis —with London as the main office location. Specific working arrangements will be discussed at interview stage. Is leisure travel industry experience required? Experience in travel, hospitality or a related sector is preferred, particularly in accommodation contracting or procurement. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview. What does a Contracts Manager role in a destination management company involve? A Contracts Manager in a destination management company is responsible for negotiating and managing accommodation agreements with hotels and ground service providers, ensuring competitive terms, strong supplier relationships, and timely contract delivery across multiple markets. How do I apply through Ambitions Travel Recruitment? Apply via this page. Ambitions Travel Recruitment reviews every application personally — no automated screening. Register at ambitionstravelrecruitment.com to be considered for future roles. Who are Ambitions Travel Recruitment? Ambitions Travel Recruitment is a specialist leisure travel recruitment agency placing professionals across all areas of leisure travel — including, but not limited to, tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses — in the UK, South Africa, GCC, Asia, and North America. Founded by Fi Morrison-Arnthal with 35+ years’ experience. Click here to apply for this Contracts Manager job, which is being recruited by Ambitions Travel Recruitment. Ambitions Travel Recruitment places professionals across all areas of leisure travel, including tour operators, tailor-made travel, safari companies, expedition and adventure travel, ocean and river cruise lines, ski operators, and UHNW concierge businesses, in the UK, South Africa, GCC, Asia, and North America. With over 100 combined years of industry experience, we are trusted by global corporations, independent travel businesses, and growing operators to source hard-to-find specialists through a headhunting approach that reaches candidates who never appear on job boards. ▌IMPORTANT – If this role ticks your boxes and you’ve got the relevant experience, then click and apply – If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.com – Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles – Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.

Quality Assurance Manager Food Safety & Hygiene Manager London - Heathrow Airport Job Scope: Responsible for implementing standardized food safety policies, conducting audits, and ensuring compliance with regulatory requirements. Manage corrective actions for non-compliance, organize training programs, and maintain accurate records of food safety activities. Collaborate with department heads, monitor operational hygiene across all areas and liaise with suppliers to uphold quality standards. Some of the key responsibilities: • Assist in the overall implementation of standardized food safety policies and procedures to ensure compliance with applicable regulatory requirements., • Assist in establishing auditing tools and reports for Key Food Safety Performance Indicators (KPIs)., • Review processes and procedures to upkeep with the requirement of food safety and compliance., • Manage and drive corrective plan and measures in countering any non-compliance, nor not meeting the quality assurance guidelines., • Regularly and periodic checking of all areas concerned, preparation, production, storage, supply, to report detailed information of shortcomings., • Effectively maintain working relationships with all Department Head, location Person-in-Charge, Management, and employees in ensuring Quality Assurance and compliance., • To attend the weekly Operations meeting., • Have a thorough knowledge and understanding of all food and beverage items offered., • Ensure that all Food & Beverage, kitchens and all related employees, such as Purchasing, Store & Logistics have adequate knowledge of food safety., • Regularly organize food safety meetings and training and keep accurate records of all training and meetings held and ensure training effectiveness by regular checking., • Develop on-the-job and classroom training for all kitchen, service, and stewarding team, all related team members., • To establish food safety committees for the Company, to be involved in auditing, correcting, and communicating all corrective measures to all operations units concerned., • Ensure daily routine checks/audits are carried out at all various operational areas, with the committees, and related Department Head., • Ensure daily checks of freezers and fridges in the kitchen and bar areas. Develop a monthly report of operational hygiene gaps and develop a corrective and preventive action plan., • Prepare and compile all audit reports., • To ensure that all data is recorded properly by the respective kitchen person in charge and filed correctly for future reference., • Regular checking of all food offering locations, preparation kitchen, production kitchen, store, and logistic pastry counters, buffets, and displays for the restaurants and banquets., • Join site visitation to suppliers, current and/or potential., • Contribute to sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene., • Attend operations and outside catering setup to evaluate hygiene gaps., • Attend any visit of the governmental body in terms of food hygiene., • Spot check on receiving area for food hygiene and vendor product quality to ensure the Company’s criteria is met., • Be flexible to assist the operation when and as required during operational peaks or seasonal festivities. About You: The ideal candidate will have the ability to work in a diversified, fast-paced and collaborative environment with excellent interpersonal and good time management skills: • Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Others or equivalent., • Required language(s): English, • At least 5 Year(s) of working experience in the related field is required for this position., • Preferably Manager specialized in Food Safety / Hygiene / HACCP or equivalent., • Dynamic candidate, self-starter, and good interpersonal skills are required., • Shift duty is required, • Work location : Airport About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better.

Quotacom are proud to partner with a leading global technology organisation at the forefront of digital transformation in the retail sector. Their cutting-edge IoT and SaaS solutions enable retailers to optimise in-store operations, enhance efficiency, and deliver exceptional customer experiences through connected, data-driven technology. As part of their ambitious growth strategy, they are looking for a Solution Manager in the UK. This role has a strong focus on shelf-edge fixing systems, the physical rail structures used to support electronic shelf labels in-store. We are looking for someone with a solid understanding of these systems, particularly from an installation and practical application perspective. A background in retail merchandising infrastructure, high end in-store digital fit outs, or similar environments would be highly beneficial. Core Responsibilities • Develop and deliver in-store retail solutions tailored to customer requirements, • Own product development activity from concept through to rollout, including pricing and system updates, • Use customer feedback and market insight to refine and improve product offerings, • Act as a key point of contact for sales teams and customers on solution design and delivery, • Manage supplier relationships, including negotiations and ongoing performance management, • Oversee demand planning and stock availability to support commercial requirements, • Work closely with internal teams including sales, finance, procurement, and operations to ensure alignment, • Monitor performance, manage risks, and resolve operational issues effectively, • Support internal and external stakeholders through training and product guidance Key Skills & Experience • Background in retail solutions, merchandising systems, or operational product management, • Strong customer-facing experience with the ability to translate requirements into practical solutions, • Experience using enterprise systems (e.g. SAP or similar) for operational processes, • Strong commercial awareness with consideration for sustainability and efficiency, • Excellent communication, negotiation, and analytical skills, • Strong stakeholder management skills with the ability to influence across multiple teams If you’re passionate about technology, service excellence, and helping major retailers harness the power of connected solutions, we’d love to hear from you. Please apply with your CV as soon as possible to pia@quotacom.com and we will be in contact to discuss the opportunity in more detail. At Quotacom, we take the security and privacy of your personal data very seriously, any data we hold will be in accordance with data protection legislation. Full details of our privacy notice can be found at www.quotacom.com/privacy-notice/

Role Purpose The Colleague Communications Manager plays a key role in helping colleagues understand, engage and adopt key business priorities, change activity and cultural initiatives across both Retail and Head Office. Working closely with the Head of People, L&D Manager and Retail teams, the role translates business priorities, learning, capability and transformation activity into clear, engaging and practical colleague communication that supports understanding, consistency and action across the business. This is a hands-on role focused on delivering colleague communication and engagement activity that helps bring the Moss Way to life day-to-day, ensuring colleagues feel informed, connected and aligned during a period of continued business evolution and change. At Moss everything we deliver is through the Moss Way, the way we do things around here. This combines: • Spirit - the emotional energy we hire for and nurture., • Moss Moments - the meaningful connections we create with customers., • Moss Confidence - the expertise and assurance we bring through service. All of this is underpinned by our Values and brought to life through our Behaviours – Think Customer, Care Passionately, Act Authentically, Adapt Boldly. By living the Moss Way every day, we create exceptional customer experiences and strong commercial results across the business. Together, Spirit, Values, and Behaviours create the Moss Way in action. Key Responsibilities Internal Colleague Communication Strategy, Content and Delivery • Deliver aligned communication plans that support Retail and Head Office priorities, supporting colleague understanding of key initiatives, change activity and Moss Way expectations., • Create clear, engaging and practical communication for Retail teams and Head Office audiences, translating complex information into messaging that is easy to understand and act on., • Manage internal communication channels including The Thread and colleague bulletins, in a timely, relevant and appropriate way for both Retail and Head Office audiences., • Partner closely with teams including Branding and Talent to align and deliver joined-up colleague ensure communication across the business., • Develop practical communication toolkits, FAQs and leader briefing materials that support consistency, engagement and adoption across the business., • Support Head Office stakeholders in delivering clear and effective colleague communication, providing guidance, templates and editing input where required. Stakeholder Partner and Communication Support • Partner closely with the Head of People, L&D Manager and wider business stakeholders to support colleague facing communication and engagement activity., • Work with senior stakeholders to align communication priorities, sequencing and tone across colleague communication activity., • Work closely with Retail partners to ensure communication is practical, well-timed and relevant for fast-paced store environments., • Connect Head Office functions and Retail teams through joined up communication that improves clarity, consistency and colleague understanding., • Support Head Office project teams in planning communication activity; taking audience needs into consideration while delivering awareness, understanding, engagement and impact Retail and Head Office Engagement • Deliver colleague engagement activity that strengthens connection, understanding and alignment across Retail and Head Office teams., • Manage the engagement calendar across the business, partnering with stakeholders to deliver meaningful events and programmes that reinforce the Moss Way and colleague experience., • Support colleague recognition programmes, reward schemes, internal events and engagement activities, strengthening culture, connection and the colleague experience., • Partner with the People Team to support colleague communication and engagement activity linked to wellbeing, benefits and wider people initiatives. Governance • Manage the colleague communication calendar across Retail and Head Office, ensuring all activity is coordinated, timely and aligned., • Maintain clear communication standards and processes, using the right channels at the right time with appropriate consistency., • Continuously improve communication tools and processes to deliver clear, accessible and easy to navigate colleague information. Insights • Gather colleague feedback across Retail and Head Office to continuously improve communication effectiveness and engagement., • Identify communication gaps, challenges and colleague pain points, recommending practical improvements where needed., • Coordinate colleague engagement and pulse surveys, supporting the business in gathering meaningful colleague insight and feedback., • Track and report on communication and engagement activities using insight and feedback to refine future approaches. What this role is: • A colleague communication and engagement role focused on supporting Retail and Head Office teams through clear, practical and engaging communication., • A hands-on delivery role focused on landing business priorities, learning, capability and change activity effectively across the organisation., • A collaborative role working closely with People, L&D, Retail and Head Office teams to ensure colleague communication is aligned, timely and relevant., • A role suited to someone who enjoys working in a fast-paced, evolving retail environment and is confident managing multiple priorities and stakeholders. What this role is not: • Not an external communications, PR or employer brand role., • Not a standalone culture, reward or events management position., • Not a senior transformation leadership role or business-wide change ownership position., • Not responsible for issuing operational Retail instruction, which remains within the Retail Operations structure Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. Additional information: Our hybrid policy requires a minimum of 3 days in the office. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

We are seeking a person centered and proactive individual to join our Operations team as a Housing Engagement Officer to act as the point of contact between IronOak and its residents. This role involves addressing and coordinating all complaints and compliments, managing communication with residents, and overseeing warnings and evictions to ensure a positive living environment that enables residents to thrive, feel supported and informed within their homes. Responsibilities • Foster positive relationships with residents, acting as a trusted liaison between IronOak and the community., • Support the development and implementation of communication strategies to keep residents informed about policies, services, and community events., • Act as a first point of contact for housing managers and the housing team requiring day to day support with warnings and evictions., • Carry out any evictions process in a lawful and well documented manner ensuring that residents, care/support providers and appointees are kept up to date., • Represent the business at any court hearings to include but not limited to tenancy eviction/tenancy termination hearings., • Coordinate the management and resolution of resident complaints and compliments, ensuring timely and effective responses., • Support with development and application of reporting processes and data recording information to housing functions. Requirements • Experience of working within housing, • Good understanding of tenancy law, • Experience of housing and tenancy management, • Good understanding of the housing benefit system, • Understanding the importance of housing standards in particular compliance around health & safety and fire checks within social housing, • Experience of liaising and building relationships with agencies, • Good standard of education with good literacy, numeracy and IT skills, • Full UK driving license, • Ability to work collaboratively, • Ability to work with tight deadlines in an intense environment, • Ability to work in a fast paced environment and be reactive to change, • Committed to customer satisfaction. Parasol Homes Limited CBS is a Registered Provider of Housing with the FCA (https://mutuals.fca.org.uk/Search/Society/30667). Are you a confident individual with the drive and passion to deliver a first-class service to the business and work independently on a day-to-day basis when required? If you want to work in an environment where every day you work together as a team to make a real difference to someone’s life, we would love to hear from you. Closing date for applications: 12 June 2026 Interviews W/C 22 June 2026 Job Type: Full-time Salary: Circa £31k per annum Benefits: • Private Healthcare, • Sick pay, • Enhanced pension, • Enhanced Paternity & Maternity Benefits, • Hybrid Working, • Flexi-time, • Day off for your birthday, • Discounted Gym Membership, • Salary Sacrifice Car Leasing Scheme, • Store discounts Experience: • Housing & Tenancy Management: 2 years (required), • Housing Benefit: 2 years (required) Work Location: Hybrid remote in Watford WD18 0GX

Dispensing Optician and / or Optical Assistant Sidcup (DA14 6ND) Salary up to £35k per annum for our DO or £26,748.80 per annum for our OA (pro rata for part time hours) Bayfields Opticians & Audiologists are looking for a full time Dispensing Optician for 5 days / 40 hours per week or a part time Dispensing Optician and part time Optical Assistant. We have now rebranded our Optical Assistant job titles so you will be joining our fabulous team as a Client Experience Advisor based in our Sidcup practice (DA14 6ND). Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Client Experience Advisor, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Client Experience Advisor with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients. Key Responsibilities: Greet customers warmly and provide excellent service. Assist customers in selecting suitable frames, lenses, and other optical products. Experience of dispensing single focus lenses, multi-focal lenses and contact lenses. Schedule appointments and manage bookings. Maintain product displays and ensure the store is tidy and presentable. Handle administrative tasks, including processing payments and orders. What We’re Looking For: Excellent customer service and communication skills. A keen interest in eye care and eyewear. Strong attention to detail and organizational abilities. The ability to work well in a team and independently. Previous experience in optical retail. What We Offer: As an integral member of the Bayfields team, we will provide our Client Experience Advisor with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. If you are an enthusiastic, customer-focused Client Experience Advisor, and looking for a new rewarding role, we would love to hear from you!

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Public Area Attendant to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role are - • Collect the section key against signature and room report from the housekeeping office and return them at the end of the shift., • Clean exit staircases and pantries on the floor level assigned to., • Clean and store all the equipment in its proper place., • Clean assigned area or outlets thoroughly., • Pay particular attention to busy areas such as guest lifts inside and outside, toilets, entrance doors, lobby carpets, ashtrays, restaurants, function rooms., • Inspect all facilities, furniture and fixtures and report any damage to the Team Leader for action and follow-up. About You The ideal candidate for this position will have the following experience and qualifications: • Ability to build effective working relationships with internal teams (Housekeeping, Front Office) and interact confidently with guests and visitors, • Entry-level experience (0–1 year) within the hospitality industry is preferred, • Strong communication and customer service skills suitable for a guest-facing environment About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We have an exciting opportunity for an experienced and exceptional Deodorants & Body Mists Buyer to join our close-knit team based in our fabulous new offices right by East Croydon station. We are looking for a candidate who is passionate, driven and committed to a long term career in retail. The role will support in product selection, analysing performance and providing weekly sell-through reports, as well preparing for trade meetings and attending brand meetings. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying brands, with a creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. Key Responsibilities Develop implement and deliver category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives. Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies that are relevant to category; adhere to legislation and brand guidelines; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Work with Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy. Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. Adopt appropriate negotiation strategies to attain the best terms for the category and the business. Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. What you’ll need to succeed At least 3 years’ experience as a buyer in a retail environment. Strong analytical and numerical skills. Strong commercial awareness, proactive problem-solving skills, and proven negotiation ability. Decisive and comfortable working in a fast-paced environment. Excellent communication, teamwork, and organisational skills. Able to prioritise, delegate, and manage deadlines effectively. Strong time management skills, with the resilience to perform well under pressure. A positive, can-do attitude and a growth mindset. Previous line management experience. Here's what's in it for you 33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come and be part of something special. Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you!.Fortnum & Mason are looking for an exceptional.Flagship store in Piccadilly at

Job Description Title: Assistant Store Manager Location: Heathrow Reports To: Store Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Assistant Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Assistant Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Mode is proud to be partnering with a globally recognised contemporary luxury womenswear brand on the opening of a new concession within a leading luxury department store in London this September. We are currently seeking Stylists / Sales Associates to join the launch team for this exciting new opening. Known for its bold, feminine aesthetic, statement collections, and strong international following, this brand has built a loyal global customer base and continues to expand across key luxury retail locations worldwide. This is a fantastic opportunity for candidates passionate about luxury fashion, styling, and clientelling to join a fast-paced, highly client-focused environment. The Role: • Deliver exceptional one-to-one customer experiences, • Build and maintain a strong client book through proactive outreach and relationship building, • Style clients across seasonal collections and key pieces, • Support boutique sales targets and KPI performance, • Maintain impeccable visual and service standards Requirements: • Previous experience within luxury or premium fashion retail, • Strong clientelling and personal styling skills, • Confident, personable, and commercially minded, • Passion for fashion, trends, and luxury customer service, • Able to thrive in a fast-paced boutique environment, • September start date To apply, please send your CV to info@modesearch.co.uk or apply directly. Please note: due to high application volumes, only shortlisted candidates will be contacted.

Showroom Manager Department: Retail / Showroom Location: Clapham, London Reports to: Senior Account Manager Hours: Full-time, Wednesday – Sunday (one weekend off per month) Salary : £35,000 - £40,000 DOE The Company Cult Furniture is an established online home furnishings retailer with a passion for trend-led interiors, exceptional customer experience and design-focused living. Our team is made up of creative, commercially minded individuals who share a genuine enthusiasm for interiors and furniture design. As the business continues to grow, we are looking for a confident and proactive Showroom Manager to lead our Clapham showroom and help bring the Cult Furniture brand to life in a physical retail environment. The Role We are seeking an outgoing, commercially minded and highly organised Showroom Manager to oversee the day-to-day running of our Clapham showroom. This hands-on role combines team leadership, sales, customer experience and visual merchandising, ensuring the showroom remains visually inspiring, commercially effective and aligned with the Cult Furniture brand. The ideal candidate will have previous experience in a Showroom Manager, Assistant Manager or Store Manager role within a retail, interiors or furniture environment, alongside strong visual merchandising skills and a passion for interiors. The showroom operates seven days a week, therefore flexibility to work weekends is required. The successful candidate will receive one full weekend off per month. During weeks where weekends are not worked, the working pattern will typically include Monday working remotely and Tuesday working from the showroom/office. Interior design experience and the ability to conduct styling or design consultations would be advantageous. Key Responsibilities Customer Experience & Brand Representation • Act as a key brand ambassador, delivering a warm, professional and engaging welcome to all showroom visitors., • Provide knowledgeable assistance across the full product range, services and wider brand offering., • Guide customers throughout their showroom journey, ensuring attentive service and timely follow-up., • Manage customers throughout their full sales journey, delivering a high level of customer service and product knowledge., • Build strong relationships with customers and confidently advise on suitable products and styling solutions., • Respond to customer enquiries via phone, email and in person with professionalism and accuracy., • Support both retail and Trade customers throughout the ordering process to ensure a seamless customer experience., • Represent the Cult Furniture brand with enthusiasm, professionalism and strong attention to detail., • Monitor customer feedback and communicate insights to relevant departments to improve products, processes and customer experience. Visual Merchandising & Showroom Styling • Take ownership of the overall showroom presentation, ensuring all areas are styled to a consistently high standard in line with the Cult Furniture brand., • Maintain exceptional visual merchandising standards throughout the showroom., • Regularly refresh showroom layouts, room sets and product displays to reflect current collections, promotions, seasonal campaigns and best-selling ranges., • Work closely with the Product and Design teams to ensure showroom styling and product selection align with wider business priorities, launches and marketing activity., • Ensure the showroom remains commercially relevant, visually inspiring and trend-led at all times., • Keep up to date with furniture, interiors and retail trends to continuously evolve the showroom environment., • Ensure all showroom displays, pricing labels, product information and swatches are accurate, presentable and up to date., • Maintain showroom cleanliness, organisation and presentation to brand standards at all times., • Support showroom event preparation, product launches and promotional installations where required. Showroom Operations & Sales • Oversee the day-to-day running of the showroom and ensure consistently high operational standards., • Support the achievement of showroom sales targets and KPI performance., • Implement and monitor KPI’s and sales targets for showroom advisors., • Process retail and Trade customer orders, quotations and enquiries with accuracy and professionalism., • Set up new Trade accounts and coordinate Trade showroom appointments where required., • Provide customers with order updates, lead times and delivery information., • Maintain and update showroom administrative records, including product tags, price lists and swatch stock., • Monitor swatch and sample stock levels in coordination with the warehouse team., • Track showroom KPI performance and identify opportunities for improvement., • Support the preparation of sales reports and provide feedback on customer insights and market trends. Team Management & Development • Manage, motivate and support a small showroom team with a positive and collaborative approach., • Delegate tasks effectively and oversee day-to-day showroom responsibilities., • Create and manage the showroom staff rota, including flexibility to provide cover at short notice when required., • Conduct regular one-to-one meetings, performance reviews and training sessions., • Organise and deliver product training for showroom, customer care and Trade teams., • Encourage team development and create a supportive environment focused on progression and performance., • Monitor customer interactions to ensure consistently high service standards are maintained. Collaboration & Marketing • Liaise regularly with Head Office regarding marketing campaigns, product updates and strategic initiatives., • Work collaboratively with the Marketing, Product and Design teams to coordinate showroom campaigns, launches and promotional activity., • Support initiatives to increase showroom footfall through social media activity and other creative local marketing opportunities., • Share customer feedback with relevant departments to improve service standards and product offerings., • Collaborate with wider departments to understand company priorities, product launches and upcoming campaigns. Skills & Experience Required • Previous experience in a Showroom Manager, Assistant Manager or Store Manager role., • Strong sales and customer service experience, ideally within furniture, interiors or retail., • Strong visual merchandising and showroom styling experience., • Excellent verbal and written communication skills., • Strong organisational and time management skills with the ability to manage multiple priorities simultaneously., • Commercial awareness with a strong understanding of customer experience and showroom presentation., • Positive, proactive and self-motivated approach., • Confident leadership skills with experience managing or mentoring a team., • Strong attention to detail and problem-solving ability., • Comfortable working weekends as part of a rota. Interior design experience and the ability to conduct interior styling or design consultations would be advantageous.

Cashmirino London LTD Cashmirino, a luxury childrenswear brand dedicated to creating true artistry in every garment, crafted exclusively from natural fibres, is looking for passionate and dynamic Sales Assistants to join our team at our boutique located in the prestigious Burlington Arcade, in the heart of London. Cashmirino is known for its attention to quality, craftsmanship, and timeless designs for children. Role Description This is a full-time, on-site role for a Sales Assistant located in London. The Sales Assistant will be responsible for providing excellent customer service, engaging with clients to understand their needs, driving sales, and maintaining the boutique’s visual presentation to the highest standards. Additional responsibilities include assisting with inventory management, ensuring merchandise displays align with brand standards, and fostering a welcoming shopping environment for all customers. Requirements • Strong interpersonal and communication skills to effectively build relationships with customers and team members, • Previous experience in luxury retail or sales., • Proficiency in customer service and sales to deliver a high-quality shopping experience and meet sales targets, • Excellent organisational skills to handle inventory and maintain a tidy and efficient store environment, • Enthusiasm for luxury retail and attention to detail to represent the brand professionally, • Ability to work collaboratively in a team environment and adapt to a fast-paced retail setting, • Flexibility to work weekdays and weekends If you are enthusiastic, proactive, and eager to be part of a luxury brand that celebrates art and innocence in childrenswear, we would be delighted to hear from you. Please send your CV to: antonella@cashmirino.com Join our team and contribute to delivering a unique and elevated experience to our clients. Cashmirino London LTD respects applicant privacy and processes all personal data in accordance with applicable data protection regulations. This opportunity is open to all candidates without discrimination.

Concession Manager – Harrods, London Are you a passionate retail leader with a flair for luxury customer service and a proven track record of driving sales? We are seeking an experienced Concession Manager for a prestigious luxury British brand to lead the Harrods business, delivering exceptional customer experiences while driving commercial success and operational excellence. What You'll Do • Lead, motivate, and develop a high-performing sales team., • Drive sales performance and exceed business targets., • Deliver impeccable, personalised customer service that reflects our luxury brand values., • Build strong relationships with host store partners and stakeholders., • Oversee stock management, loss prevention, and day-to-day operations., • Ensure exceptional standards of visual presentation, compliance, health & safety, and store administration., • Use data and commercial insight to identify opportunities and improve performance. What We're Looking For • Minimum 2 years' management or supervisory experience in luxury retail, premium retail, or a customer-focused service environment., • Proven ability to achieve and exceed sales targets., • Strong leadership, coaching, and people development skills., • Excellent commercial awareness and operational expertise., • Outstanding communication, organisational, and customer service abilities., • Professional, polished, and confident under pressure. Desirable • Experience with high-value or bespoke sales., • Additional language skills, particularly Japanese, Chinese, Russian, Arabic, or European languages. This is an exciting opportunity to lead a luxury retail destination, inspire a talented team, and play a key role in delivering an exceptional brand experience while driving commercial growth. Apply now to take the next step in your retail leadership career. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. We are open to both Full-Time and Part-Time candidates. The Keyholder reports to the Store Manager Responsibilities: Performance: • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved, • Be a support to execute business plans to accelerate the business forward and remedy opportunities, • Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally, • Ensure store atmosphere upholds the image of the brand Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall, • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums), • Follow through on customer journey as required to ensure a content client, • Support the needs of the client through styling advice and suggestion with every engagement, • Solution oriented approach to finding resolutions to customer service issues Marketing & Community: • In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization, • Support a positive work environment with teams and throughout store network including cross functional partners, • Support performance management initiatives with store teams, • Attend and participate at store meetings as required by the business, • Ability to manage and resolve conflict in the workplace Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers, • Protect all company assets including cash handling, inventory, expenses etc., • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise, • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs, • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures, • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary, • Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: • At least 1+ years of experience in a keyholder position preferred, • Fashion enthusiasts and retail experience within women’s and men’s apparel preferred, • Ability to effectively create, manage and adhere to deadlines, • Familiar with key retail performance indicators, • Adaptable, a sense of openness, active listener, and compassionate, • Advanced organizational skills, writing and communication skills, • Expertise in Microsoft Office 365 Suite, • Comfortable and savvy with computer technology, including PC and iOS devices, • Travel approximately 10% of the time, • Ability to climb ladders, • Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Company Overview IUF Group is a collective of fast-growing, technology-driven companies spanning AV, media, IoT, and experiential. We work with global brands to create innovative digital experiences in physical spaces, from retail environments and brand activations to stadiums, attractions, and corporate settings. Our companies combine creativity, technology, and delivery expertise to help clients communicate more effectively with their audiences. With in-house capabilities across design, software, hardware, and integration, we provide end-to-end solutions that bring ambitious ideas to life. We are entering an exciting phase of growth, brand evolution, and international expansion, and are building high-performing teams to help us deliver on our vision of shaping the future of digital experiences worldwide. Overview The Client Service Executive supports senior team members and acts as the main point of contact for allocated brands. The role focuses on delivering strong service reviews, supporting account growth, and building long-term client relationships across retail and digital out-of-home accounts. You will shadow the line manager on key accounts to learn account strategy and client priorities, while developing trusted relationships with senior stakeholders such as CTOs, department heads (Procurement, IT, Facilities), and Retail, Store, and Marketing Directors. The role is responsible for growing revenue helping to deliver on the teams sales targets, preparing proposals, reviewing quotes, and spotting new opportunities within existing accounts. You’ll take a proactive approach to understanding the market and using insight to lead meaningful client conversations. You will keep sales pipelines accurate and up to date, providing clear weekly sales updates, and maintaining a strong sales and growth plan for each client. Reporting through IUF Group’s systems helps ensure a high standard of service delivery. As part of the team, you’ll set a positive example through your performance, behaviours, and commitment to IUF standards. Role Responsibilities • Effectively manage your account client base, • Support senior members of the team on there accounts, • Make regular contact with client base, • Manage relationships with all stakeholders, effectively map customers and develop relationships with all key players within client base, • Identify sales opportunities by researching client newsletters e.g expansions, acquisitions etc, • Build out new business opportunities to benefit the group., • Seek opportunities to expand with IUF Group partners e.g service, content management, cross sales opportunities, etc, • Understand supply chain, • Manage customer enquiries within agreed SLAs., • Achieve quarterly/annual targets., • Work collaboratively within team to ensure wider business success, • Liaise with Project Management and Support and all applicable external clients in order to understand and deliver their requirements for a successful install Personal Specification • Utilises CRM system effectively to track leads and opportunities., • Prioritizes tasks to meet client needs and deadlines., • Demonstrates understanding of company products and services., • Delivers clear and engaging presentations to clients., • Listens attentively to client needs with consistently accurate notes taken from all client correspondence., • Handles rejection and setbacks without becoming personally involved., • Actively seeks out industry news to share with team members.

WE ARE LOOKING FOR : DEPUTY STORE MANAGERS Zara Stores – London Full-Time Store Based At Zara, we are looking for a Deputy Store Managers to support the Store Manager in running the store and driving sales. About the Role You will help manage the daily store operations, support the team, and make sure the store runs smoothly. You will work closely with the Store Manager and other managers to achieve sales targets and keep high standards. Key Responsibilities • Support the Store Manager in daily store operations, • Help drive sales and meet store targets, • Manage and support the team on the shop floor, • Ensure good organisation in all areas (shop floor, fitting rooms, stockroom, cash desk), • Keep strong communication with all departments, • Ensure great customer service at all times, • Support stock control and deliveries, • Help manage schedules, productivity, and team performance, • Follow health & safety and store procedures What We’re Looking For • Experience in retail, preferably in a fast-paced environment, • Experience leading or supporting a team, • Good organisation and time management skills, • Strong communication skills, • Positive attitude and team player, • Flexible and able to handle busy situations Why Join Zara? • Work in a fast-moving fashion environment, • Great opportunities to grow your career, • Be part of a strong team and global brand Apply now to join our Zara team in Dublin!

Job Title: Store Stylist Department: Store Reporting to: Assistant Store Manager Contract type: Permanent, 40 hours per week (weekend and evenings for events will be required) Location: Cadogan Place, Chelsea, London About the Fold: The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. You can explore our world at www.thefoldlondon.com and find us on Instagram, LinkedIn, and Facebook as @thefoldlondon. Role Overview: Providing exceptional in-store customer service and styling advice. Demonstrating strong selling techniques, to achieve sales KPIs and build a client base. Key Responsibilities: 1. Customer Service and Sales KPI’s • Confidently engage with customers on the shop floor and hold one-to-one styling appointments, • Demonstrate confident selling techniques to drive sales and achieve store KPIs, • Utilise brand product knowledge to build outfits and style the collection with clients, • Oversee alteration process from start to finish (training will be provided on this), • Be a passionate Fold brand ambassador 1. Client base • Build a personal client base and oversee your own clientele book by managing customer relationships, • Capture client’s preferences to tailored follow ups and information, • Engage in regular in-store brand events, • Support with customer communications via our store What’s App 1. General store tasks • Maintain high standards on the shop floor and stockroom, • Complete the opening/closing checklist at the beginning and end of each day, • Assist the store specialist with VM updates to ensure alignment with new monthly drops, • Process weekly stock deliveries from our 3PL to be shop floor ready, • Support with regular stock checks and cycle counts for stock accuracy About You • Have previous experience of sales in store, boutique, styling or a similar customer facing environment, • Be familiar with high-end sales processes, behaviours, customers and brands, • Be passionate about styling and building customer relationships, • Be a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of a team, • Understand the commercial goals of the store, working towards KPIs within a retail environment, • Contribute with a proactive attitude to daily tasks, • Understand the importance of styling as well as the behind the scenes/administrative aspects of the role Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform to support your goals, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (confidential wellbeing support when you need it), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays for that early start to the weekend, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Opportunities to give back through volunteering with our charity partner, Smart Works Why The Fold • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in, • Opportunity to play a highly visible role in a growing premium fashion brand, • Direct exposure to the leadership team and key strategic initiatives, • Broad and genuinely commercial remit with real influence on business performance, • Opportunity to help shape the next stage of international and operational growth, • Entrepreneurial environment with high levels of ownership and autonomy, • Collaborative culture with ambitious plans for the future, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

At Whittard of Chelsea, we’ve been sharing the joy of tea, coffee and hot chocolate since 1886. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. Now, we’re looking a Retail Supervisor at our flagship store in Covent Garden to help lead our in-store experience-and ensure every shift runs smoothly, successfully, and with a splash of Whittard magic. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. A Day in the Life As a Supervisor, you’re more than a keyholder-you’re a leader on the shop floor and a trusted support to the management team. From opening the doors to energising the team and making sure every detail’s in place, you’ll make each day feel organised, customer-focused and commercially sharp. You’ll be: Customer Obsessed • Leading by example, you’ll deliver exceptional service that brings our products to life-inviting customers to discover, taste and enjoy. You’ll empower your team to be friendly, proactive and informed, creating loyal customers who return again and again. Operationally Sharp • Whether it’s cash handling, deliveries, visual merchandising or health and safety, you’ll take pride in a well-run store. You’ll follow key processes, manage stock efficiently, and ensure everything’s in place for a great customer and colleague experience. A Team Energiser • You’ll take the lead during shifts-organising daily activities, assigning tasks, and keeping everyone on track. You’ll give clear direction, offer on-the-spot coaching, and help build confidence in those around you. Commercially Switched-On • By reviewing store performance, KPIs and commercial data, you’ll make smart decisions that drive sales. From adapting team focus to adjusting layouts or sampling, you’ll understand how to turn insight into impact. A Bridge Between Teams • Acting as the link between sales advisors and store management, you’ll keep communication flowing, solve challenges as they arise, and create a culture where everyone feels heard, supported, and motivated. And when the management team is away, you’ll take the reins-ensuring the store runs just as smoothly and successfully in their absence. What Makes You Exceptional? We’re looking for someone who brings energy, structure, and a passion for helping others succeed. You’ll bring: • Experience in a supervisory or team lead role in a fast-paced retail environment., • A confident, hands-on approach to delegating and leading shifts., • Strong communication skills and a positive, problem-solving attitude., • Commercial awareness-you know how to read the numbers and turn them into action., • A commitment to customer service, always looking for ways to surprise and delight., • Professionalism, integrity, and pride in being a Whittard ambassador. Why Whittard? At Whittard, we do more than sell tea, coffee and hot chocolate-we create moments of discovery. As a Retail Supervisor, you’ll play a vital role in delivering those moments every day. You’ll be supported by a passionate team, encouraged to grow, and celebrated for what you bring. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little perk with every pay cheque., • Wellbeing resources & family-friendly policies – because we care about the whole you., • And much much more… Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager at our Regent St store to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: • Customer Connection You’ll lead from the front-welcoming customers, showcasing our range, and making the everyday feel extraordinary. You’ll coach your team to bring our products to life through storytelling, tastings, and memorable service moments. • Team Leadership From giving live feedback to managing rotas and motivating through the busy spells, you’ll set the tone for a positive and high-performing team culture. You’ll help induct, train, and develop colleagues-celebrating wins and building confidence every step of the way. • Commercial Focus You’ll track KPIs like conversion and ATV, and work with your Store Manager to spot trends, adapt your approach, and implement ideas that drive performance. • Operational Efficiency Stock counts, deliveries, H&S compliance-you’ll make sure the operational engine of the store is running smoothly, efficiently, and safely. You’ll also ensure the store looks brilliant and meets Whittard’s visual standards every day. • Local Involvement Whether it’s connecting with local businesses or supporting marketing activity, you’ll play a key role in building the store’s reputation and reach within the local community. What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are seeking to recruit a full-time position at our flagship boutique on New Bond Street, London Sales Store Manager New Bond Street, London Full-time, on-site, 5 days per week As Sales Store Manager, you will build and maintain client relationships and ensure exceptional customer experiences. You will oversee all sales, reception, and security operations, ensuring the highest standards of service and strict compliance with company policies across sales, customer service (ICS), watch repairs, productivity, inventory management, and staff training. You will also provide senior-level support to the Managing Director, assisting with daily operations and ensuring the smooth and efficient running of the Salon. Main Duties: · Overall responsibility for the Sales and Reception teams. · Lead, manage, and develop both teams, ensuring exceptional service standards and adherence to quality and budget objectives. · Foster a positive and high-performing work environment, promoting team engagement, productivity, and quality of work. · Manage team rotas to ensure appropriate staffing levels and operational efficiency. · Maintain clear, proactive communication with the Managing Director, including timely escalation of operational issues, risks, and staff matters impacting performance or customer experience. · Ensure full compliance with company processes, policies, and protocols. · Oversee team training to support continuous development and operational excellence. · Act as the primary escalation point for customer enquiries across phone, email, and in-store interactions. · Participate in regular management meetings to ensure alignment and consistent leadership coverage. · Prepare and present reports on budgets, performance, quality, and productivity to the Managing Director and Headquarters as required. · Compile relevant data for allocation meetings. · Oversee period-end and annual stock takes and audits. · Represent the business at customer events and exhibitions. Criteria: · University degree in Business, Engineering, MBA or other relevant qualification. · Demonstrable experience in sales and customer service, including a minimum of five years in a comparable management role; experience within the watch and/or jewellery sector is highly desirable. · Proven ability to develop strong technical product knowledge and documentation, with confidence in recommending appropriate service and repair solutions. · Exceptional customer service capabilities, with a strong track record in effectively managing and resolving complaints. · Excellent interpersonal and communication skills, with fluency in written and spoken English; additional languages are advantageous. · Strong organisational and analytical skills, with the ability to perform effectively in a fast-paced, high-pressure environment while meeting deadlines and targets; self-motivated and collaborative in approach. · Proficient in SAP and Microsoft Office applications (Word, Excel, Outlook). · Knowledge of Patek Philippe products is desirable. · Valid passport required, with no travel restrictions. Competitive salary + benefits Please send your CV, covering letter and salary expectations. Due to the volume of applications received, only those selected for interviews will be contacted The company carries out DBS, reference and work permit checks during the pre-employment process • Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.