Customer service in store jobs in United Kingdom - Page 2

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

We are looking for fun and passionate people to work as FULL TIME Team members for our Oxford Street branch. Wafflemeister serves great tasting, high quality waffles, thick shakes and gelato! We bake our Liege waffles in store every day to deliver our customers a wonderful and authentic waffle experience. Also our thick shakes are made to order and our gelato range of flavours are unique! We offer: - £12 / hour - 28 days holiday pro rata (including Bank Holidays) - Amazing career development and opportunities - A free waffle on every break and staff discounts - Fun Fun Fun :-) The ideal candidate must: - be confident in English - be passionate for food and providing the best customer service - be a team player - be hard working - have a EU passport or full UK work permit Experience is required Wafflemeister will provide training and help you develop and further enhance your skills. If you think you meet the above criteria, then we cannot wait to hear from you! The Wafflemeister

We are looking for capable and hardworking individuals to join the team at Ksk Food and Wine Green Grocers Ltd. Ideal candidates will have previous customer service experience gained within a similar role and will be bursting with energy and positivity. You must be reliable and have excellent communication skills. 2 years Customer service experience preferred. You will be responsible for: • Managing day to day set up of the shop • Driving sales growth and ensuring customer satisfaction. • Delivering outstanding customer service. • Greet and deal with customer's requests with a smile. • Serve customers and take payments using the card machine. • Team player - pitch in on all jobs, at all levels. • Organised - making sure the store is running smoothly. • Show initiative - completing tasks without prompting. • Problem-solving - creating solutions before they become issues. Benefits: Casual dress Employee discount

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

Prezzemolo & Vitale is looking for an Assistant Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

A new opportunity for a barista - waiter/ss to join our team! What we are looking for: • A passionate and energetic staff member to join our front-of-house team. • A friendly and multitasking person with outstanding customer service. • The right person is passionate about coffee, looking for the right challenge in a fast-paced environment in which demonstrating his/her abilities, having a relevant experience in a coffee shop/venue. • You will be required also to take orders, payments and manage delivery orders. What we offer: • Competitive starting salary with an eye on career progression • Staff meals on duty • 28 days of holidays • To join a family in a fun environment If you feel you're up for the challenge, please get in touch!

Diagnostic Technician: Specializes in identifying and troubleshooting mechanical and electrical issues in vehicles using diagnostic tools and equipment. Maintenance Technician: Performs routine maintenance tasks such as oil changes, filter replacements, tire rotations, and fluid checks to keep vehicles running smoothly. Repair Technician: Repairs and replaces faulty parts, such as brakes, engines, transmissions, and exhaust systems, using hand tools, power tools, and specialized equipment. Customer Service Advisor: Interacts with customers, assesses their vehicle issues, provides cost estimates, and communicates repair options and timelines. Shop Manager: Oversees the operation of the repair shop, including scheduling, ordering parts, managing inventory, and ensuring quality workmanship and customer satisfaction. Quality Control Inspector: Inspects completed repairs to ensure they meet safety standards and quality requirements before returning vehicles to customers.

As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management.

Brew’s is a new coffee shop and bar located on Camden High Street and is in partnership with Camden Open Air Gallery. COAG is a platform champion budding artists, musicians, creatives, and entrepreneurs, crafting a dynamic and singular hub which focuses on propelling the careers of what we foresee as the next wave of high street innovators whilst shining a spotlight back on Camden. We want to make Camden epicentre for the next generation of creatives and out of the box thinkers to home their skills and launch their careers. At the heart of this is a focus on Community, A coffee shop can be the cornerstone of a community where you run into people, where you can come and relax and that’s what BREW’S is here to do for Camden high street. Job Overview: As the Coffee Residency Manager, you will oversee the daily operations from making the coffee through to the marketing and tik Tok pages. This role requires a dynamic leader who can manage coffee service excellence while integrating smoothly with gallery events and exhibitions. You will ensure operational efficiency, exceptional customer service, and align coffee operations with our artistic and cultural events. Key Responsibilities: Operations and Coffee Management: Manage daily operations ensuring integration with gallery activities. Supervise all aspects of coffee preparation and service, ensuring compliance with health standards. Develop and maintain systems for inventory and supply chain management. Staff Management: Coordinate staff scheduling, training, and manage all HR related activities. Build a team culture that supports BREW’s ethos and customer service standards. Financial Management: Oversee financial transactions and maintain accurate records. Prepare financial reports and analyses for internal use and compliance. Marketing and Customer Engagement: Develop and execute marketing strategies that complement the gallery’s themes and attract a diverse clientele. Engage customers through educational events like coffee tastings and workshops. Quality Control: Uphold BREW’s standards of coffee quality and customer service. Implement continuous improvement practices for product and service offerings. Supplier and Community Relations: Maintain robust relationships with suppliers, emphasizing sustainable and ethical sourcing. Work with local community groups to enhance the gallery’s community integration. Requirements: Proven experience in coffee shop management or similar roles. Strong leadership skills and the ability to manage teams effectively. Excellent organisational and multitasking abilities. A passion for coffee, with extensive knowledge of coffee brewing techniques. Experience in event management or working in a culturally vibrant environment is a plus. Financial literacy, with experience in budgeting and financial management. Excellent communication skills, both verbal and written. If you don't have all the above, but think you are still a good fit for the job please still apply! What We Offer: The opportunity to work in a unique, young, and diverse team in a dynamic environment where coffee, music, fashion and art intersect. A competitive salary and comprehensive benefits package. Opportunities for professional growth and development within the coffee and art sectors.

We are looking for a Warehouse Operative/ Retail assistant to join our team. Our operational hours are: Monday-Saturday: 10:00 - 19:00. Sunday: 10:00 - 16:00. Main responsibilities: Picking and manually handling stock Making sure stock is received, stored, packed and transported according to the highest standards Maintaining a clear and tidy warehouse and ensure any potential hazards are dealt with safely, quickly and efficiently To have passion about delivering great customer service Reliability and punctuality The ability to adapt to working in a fast-paced ever-evolving environment Having a key role in supporting our store colleagues by making sure orders are assembled correctly Using tools provided and training material provided efficiently Taking responsibility for your own and others safety whilst at work Using your Mechanical Handling Equipment efficiently Working both independently and as part of a team

Coffee Genius is seeking an experienced team member to join our growing specialty coffee shop! Do you: Thrive in a fast-paced, customer-focused environment? Possessa deep understanding of brewing methods and coffee origins? Enjoy creating visually stunning and delicious coffee drinks? Take pride in exceptional customer service? If you answered yes, then we want to hear from you! We offer: Competitive benefits A chance to work with a team that shares your passion The opportunity to learn and grow in the exciting world of specialty coffee Ready to unleash your inner barista? Send your resume and a cover letter telling us why you're the perfect fit for Coffee Genius

Position Type: Full-time/Part-time About Us: Framlingham Fish Bar is a vibrant and bustling takeaway establishment dedicated to serving fresh and delicious food to our valued customers. We pride ourselves on delivering exceptional service and maintaining high standards of cleanliness and efficiency in our shop and kitchen areas. Position Overview: We are seeking a dedicated Takeaway Assistant to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our takeaway service, serving fresh food daily, maintaining cleanliness in both the shop and kitchen areas, and providing fast, accurate, and efficient service to our customers. Responsibilities: - Serve fresh food items according to company standards and customer preferences. - Ensure that all food preparation and serving areas are well-presented and adhere to food safety regulations. - Provide friendly and attentive service to customers, both face to face and over the phone, taking orders accurately and efficiently. - Handle customer inquiries, complaints, and special requests with professionalism and courtesy. - Work collaboratively with other team members to ensure smooth operation during busy periods. - Follow all company policies and procedures, including health and safety guidelines. - Perform additional duties as assigned by management. - Working hours will be between 4pm - 8pm / 5pm - 9pm Qualifications: - Previous experience in a similar role preferred but not required. - Strong communication and interpersonal skills. - Ability to work efficiently in a fast-paced environment. - Excellent customer service skills with a friendly and positive attitude. - Ability to follow instructions and work independently as needed. - Flexible schedule, including evenings, weekends, and holidays ( Must work on Friday & Saturday ).

Job Description We are excited to announce an opening for a dedicated and dynamic Team Member at our bustling Pizza, Bubble Tea, and Pretzel Shop! We're seeking individuals who are passionate about delivering exceptional customer service and are eager to learn about our diverse product range. Responsibilities: - Prepare and serve a variety of pizzas, bubble teas, and pretzels. - Ensure high-quality standards in food preparation and presentation. - Engage with customers, taking orders and processing payments. - Maintain cleanliness and organization in the shop. - Learn and adapt to different roles within the shop. Requirements: - Prior experience in food service, particularly with pizza, bubble teas, or pretzels. - A willingness to learn new skills and adapt to different roles. - Strong communication and customer service skills. - Ability to work in a fast-paced environment. - Flexibility in working hours, including weekends and evenings. What We Offer: - Flexible working hours. - A friendly and upbeat work environment. - Opportunities for professional growth and skill development. If you have a passion for food and love working in a dynamic team, apply now to join us!

Job Description We are excited to announce an opening for a dedicated and dynamic Team Member at our bustling Pizza, Bubble Tea, and Pretzel Shop! We're seeking individuals who are passionate about delivering exceptional customer service and are eager to learn about our diverse product range. Responsibilities: - Prepare and serve a variety of pizzas, bubble teas, and pretzels. - Ensure high-quality standards in food preparation and presentation. - Engage with customers, taking orders and processing payments. - Maintain cleanliness and organization in the shop. - Learn and adapt to different roles within the shop. Requirements: - Prior experience in food service, particularly with pizza, bubble teas, or pretzels. - A willingness to learn new skills and adapt to different roles. - Strong communication and customer service skills. - Ability to work in a fast-paced environment. - Flexibility in working hours, including weekends and evenings. What We Offer: - Flexible working hours. - A friendly and upbeat work environment. - Opportunities for professional growth and skill development. If you have a passion for food and love working in a dynamic team, apply now to join us!

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand at our flagship boutique in Knightsbridge. Immediate start, full time role The role will involve: - Providing general customer service - Processing customer orders in store - Ensuring daily targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply. Immediate start.

We are looking for 1 Cafe assistant to join our team. Your job duties may include taking food and beverage orders,,prepare cold and hot drinks a You will need: -customer service skills -the ability to work on your own and also to be a team player the ability to accept criticism and work well under pressure -to be multitasking -handle cash and credit card transactions -maintain a clean and organised workspace

This is a full-time role for an Assistant Manager at JOTT (Just Over The Top). As an Assistant Manager, you will be responsible for day-to-day tasks including assisting with managing the team, overseeing operations, and ensuring exceptional customer service. This is an on-site role located in the London Area, United Kingdom. Qualifications Leadership and management skills Excellent problem-solving and decision-making abilities Strong organizational and time management skills Effective communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Previous experience in a similar role is preferred Proficiency in Microsoft Office Suite Knowledge of the fashion industry is a plus Bachelor's degree in Business Administration or a related field, or equivalent experience

Position: Barista / Bar Assistant - Family-Run Greek Bakery & Coffee Shop, Crystal Palace About us: We are a charming, family-run Greek bakery and coffee shop located in the vibrant heart of Crystal Palace, South East London, dedicated to bringing the taste of Greece to our local community. Our cozy establishment is renowned for its warm, welcoming atmosphere, freshly baked goods, and exceptional coffee. We are currently looking for a passionate and friendly Barista / Bar Assistant to join our team and help us continue to provide outstanding service and experiences to our customers. Responsibilities: Prepare and serve a variety of coffee and tea beverages with speed and precision. Assist in the baking and preparation of traditional Greek pastries and snacks. Ensure the coffee shop environment is clean, comfortable, and inviting at all times. Provide friendly, efficient customer service, taking orders and handling transactions. Learn about our products and be able to share information, including ingredients and preparation methods, with our customers. Assist with inventory management and restocking supplies as needed. Work collaboratively with our team to host events or special promotions. Requirements: Previous experience as a barista or in a customer service role is preferred but not essential. Training will be provided. A passion for coffee and enthusiasm for learning more about Greek cuisine. Excellent communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Flexibility with scheduling, including weekends and early mornings. A positive attitude and a team player mentality. What We Offer: A supportive, family-like team environment. The opportunity to learn about Greek culture, cuisine, and coffee. Competitive salary and tips. Opportunities for growth and development within our business. If you are a coffee enthusiast with a love for community and culture, come join us in bringing a slice of Greece to Crystal Palace. Please submit your CV and a brief cover letter explaining why you would be a great fit for our team. We look forward to welcoming you into our family!

Responsibilities and qualifications include: Assisting with the preparation and packaging of meats and deli products Providing excellent customer service and assisting customers with their purchases Maintaining a clean and organized work environment Experience working in a butcher shop, deli or kitchen preferably Strong attention to detail and ability to work in a fast-paced environment Excellent communication and customer service skills If you are interested in joining our team, please send a message.

Position: Market Stall Sales Assistant Company: Biltong Boss Location: Various Farmers Markets throughout London Job Type: Part-time, Flexible hours (minimum 6 hours, maximum 10 hours per shift), Mostly Saturday's and Sunday's but some mid-week shifts also available. Job Description: Biltong Boss, a rapidly expanding meat snack company specialising in traditional South African biltong, dry wors, snap sticks, and American Jerky, is seeking a Market Stall Sales Assistant to join our team. The ideal candidate will be reliable, honest, outgoing, and comfortable with selling and interacting with customers. While previous retail experience is advantageous, it is not necessary as full training will be provided. Key Responsibilities: - Setting up the market stall prior to opening hours. - Engaging with customers in a friendly and professional manner, showcasing our products and answering any inquiries they may have. - Effectively promoting our range of meat snacks to drive sales and maximize profitability. - Handling transactions accurately and efficiently, including processing payments. - Maintaining cleanliness and organisation of the market stall throughout the duration of the shift. - Packing up the market stall at the end of the shift, ensuring all products and equipment are safely stored. Requirements: - Must be reliable, punctual, and able to work independently as well as part of a team. - Excellent communication and interpersonal skills. - Ability to work well under pressure in a fast-paced environment. - Flexibility to work varying hours, including weekends and weekdays. - Physically capable of lifting and carrying equipment and stock. - Passion for providing exceptional customer service. - Previous retail experience is a plus, but not essential. Benefits: - Competitive hourly rate with the potential for performance-based bonuses. - Opportunity to work in a dynamic and fast-growing company. - Comprehensive training provided. - Employee discounts on our range of meat snacks. If you are enthusiastic, personable, and eager to be part of a dynamic team, we would love to hear from you. Apply now! We look forward to welcoming you to the Biltong Boss family!

We are a small Italian Coffee Shop based in central London (SW4). We are offering a barista/deli staff position to join our team. We aim to provide great food and coffee. This is a full-time position with an immediate start and flexible working hours. We are open Monday through Sunday. We are open daily from 6 a.m. to 5 p.m., with occasional events from 6 a.m. to 10 p.m. Shifts vary between those times and business requirements throughout the year. We are looking for candidates experienced in the following: - Leading a small team, - Hosting and organising events and parties - Planning - Improving KPI's - Problem-Solving - Coaching - Excellent Customer Service - Maintaining High Standards, H&S and Hygiene - Passion for coffee and great food - Ability to work hard and have fun at the same time - Basic Cocktails knowledge and experience with alcohol handling - Basic Food Preparation - Orders Placing - Store Organisation If you think you are an excellent match for the skills above, be sure to contact us immediately by sending us your CV. We have 4 locations, and as needed, you will temporarily move to cover some shifts. All applicants must be eligible to work in the UK and have a UK bank account and NI number. We will only be contacting candidates we deem suitable for the role. The starting wage depends on experience, commitment, and ability and will be discussed at a successful interview. However, it ranges between £11.44-14.00 p/h

We are looking for an enthusiastic, passionate, experienced Barista to join our friendly team. The ideal candidates: - Must have a passion for coffee - Must be able to demonstrate latte art skills - Be looking to excel and grow within the business as the company grows - Be a very enthusiastic, outgoing personality - Have excellent customer service skills - Be somebody who loves what they do and have fun whilst performing your day-to-day tasks. - Be able to work independently and under pressure. - Be able to engage with customers and support with on-site marketing activities. - Be flexible with your working hours - (early start) AM or PM shifts and work weekends. - Speak English - Be a UK Resident with the relevant work permits and evidence of the right to work in the UK. Your duties and responsibilities will include the following: - Grinding and brewing coffee. - Making juices, smoothies, teas and sandwiches. - Taking client orders and receiving payment. - Speaking and interacting with customers. - Maintaining a clean and sanitised working environment. - Following health and safety guidelines. - Being aware of and following operational policies and procedures. - Being punctual and maintaining regular and consistent attendance. - Ensuring that the shop remains a pleasant place to be. If you are interested in being part of a new sustainable & eco-friendly cafe, please get in touch. Send us your CV, and we will be in touch.

We are looking for capable and hardworking individuals to join the team at Lyminge Food & Wine. Ideal candidates will have previous customer service experience gained within a similar role and will be bursting with positivity and energy. You must be reliable and have excellent communication skills. You will be responsible for: -Managing day-to-day setup of the shop -Driving sales growth and ensuring customer satisfaction -Delivering outstanding customer service -Greet and deal with customer's requests with a smile -Serve customers and take payments Salary: £12 - £16 per hour Schedule: Day shift Experience: 2 years (preferred) Work Location: In person

ARTISAN is an award winning independent coffee shop located in Putney, Stamford Brook, Ealing and East Sheen. At Artisan we are obsessively passionate about coffee and pride ourselves in pulling the perfect espresso each time, with consistent attention to detail. Artisan is a coffee shop that is consistently busy and requires a FULL TIME Barista that is enthusiastic and able to work well under pressure. What we do for our baristas and why to apply now in Artisan! Dedicated Artisan Coffee School training - before going into a shop Paired on site training with a senior barista or manager including 4 shadow shifts A coffee training chat @ 6 weeks where we ask “how we can support you more?” A 4 month review with a coffee test - comprehensively testing all aspects of your skills A Home Brew Master class after you have been with us 4 months Each month the opportunity to be ‘Barista of the Month’ and earn £100 Each month there is an in depth shop coffee assessment by our Head of Coffee with one on one feedback given to the Manager and Head Bartisa and plans are made to address any issues Each week there's a senior barista meeting where every person's performance is discussed and what they need to work on is planned We offer free ACS courses when we have spaces in the school Roastery exposure - On Fridays we have a rolling shift in Curious Roo so our Baristas can see what happens there and ask questions Coffee Professional Development is where each week one person (who has been with us over 4 months) spends 2 hours in the school working on a one on one basis with an AST, developing any coffee skills they want We give Train the Trainer training, for those who have been with us over 6 months We offer a paid Senior Training Program - offering both SCA Brewing and Barista Intermediate courses to those in the program All Seniors have to undertake a 45 minute coffee presentation, which we provide all the training for beforehand Night School, which is paid, explores loads of different aspects of coffee and is on the last Wednesday of each month We run Cupping Clubs combined with each shop meeting to get us trying new coffees We sponsor and pay training time and entry for barista competitions We run around 2 latte art competitions a year for everyone to hone their skills Wednesdays we send out a coffee fun fact For those who are ready, we will sponsor and pay for their AST course and SCA qualifications with the view of them becoming a Artisan Coffee School trainer For those ready, we give comprehensive one on one teacher training before they enter the school as a trainer We ask all our managers to never let any team member send out a bad shot or coffee In return: All we ask from you is to try your best, to be the best! By chatting to our customers about coffee, never letting a bad shot go, pouring and pushing your latte art to the next level on every coffee served and keeping up with the speed of service, whilst keeping things clean and tidy as you go. Personal Attributes The suitable candidate will ideally be: - Preferably experienced in working in hospitality - Able to pick up new skills easily - Willing to work hard in a team - Fun and outgoing with a sense of humour - Fluent in English and legally able to work in the UK To Apply: Applications may be with a CV attached Contact us to find out more about the role and Artisan :) Full-time hours: 35+ per week Job Types: Full-time, Permanent Salary: £11.5 Job Types: Full-time, Permanent Salary: From £11.50 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Supplemental pay types: Commission pay Loyalty bonus Tips Yearly bonus Ability to commute/relocate: LONDON: reliably commute or plan to relocate before starting work (required) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred) Work Location: In person