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Customer service in store jobs in United Kingdom - Page 3

Are you a business? Hire customer service in store candidates in United Kingdom

  • FOH Team Member
    FOH Team Member
    6 days ago
    £12.25 hourly
    Part-time
    Canary Wharf Estate, London

    We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 12 - 15 hours per week, 11:30am - 2:30pm from Monday - Friday, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice Compensation | £12.25 per hour • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    Immediate start!
    Easy apply
  • Head Pizza Chef
    Head Pizza Chef
    7 days ago
    £16.5–£17.5 hourly
    Full-time
    Upper Holloway, Islington

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 12th Yard Sale Pizza in North London's Tufnell Park in April 2024. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. • Loyalty incentive - extra 50p per hour paid after 1 years continuous service • Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

    No experience
    Easy apply
  • Bartender / Barista
    Bartender / Barista
    9 days ago
    £13–£14 hourly
    Part-time
    Norwood, London

    Job Title: Barista & Bartender (part-time) Company: Sage and Poppy Coffee Shop Location: Tulse Hill Position Overview: We are looking for a friendly and enthusiastic Part-Time Evening Barista / Bartender to join our team as we expand into evening service, offering wine, beer and other alcoholic drinks. The ideal candidate will be confident preparing quality coffee, serving wine and drinks responsibly, and creating a welcoming atmosphere for our customers. Responsibilities: Coffee & Drinks Service • Prepare high-quality coffee and espresso drinks., • Serve wine, beer and other beverages in accordance with licensing regulations., • Maintain consistency and presentation in all drinks served., • Provide recommendations to customers when appropriate. Customer Experience • Create a warm and welcoming environment for all guests., • Build rapport with regular customers and contribute to a friendly community atmosphere., • Provide attentive and efficient service during busy periods. Hygiene & Operations • Follow all hygiene standards., • Maintain cleanliness of the coffee machine, bar area and equipment., • Assist with stock monitoring and inform management when supplies are low. Requirements • Previous barista or hospitality experience preferred., • Confidence using an espresso machine., • Friendly, reliable and customer-focused., • Ability to work independently during evening shifts., • Availability for evening and weekend shifts.

    Easy apply
  • Specialist/Professional Barista
    Specialist/Professional Barista
    12 days ago
    £12–£13 hourly
    Part-time
    Chiswick, London

    Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. (MUST HAVE EXPERIENCE) ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Professional Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate

    Easy apply
  • Barista Waiter / Waitress position
    Barista Waiter / Waitress position
    16 days ago
    £12.5–£13.5 hourly
    Full-time
    West Brompton, Kensington and Chelsea

    Part time/Full time morning Barista - 6am to 2pm or 1pm to 9pm We are a small and independent café near fulham road and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: • Taking orders from customers and dealing with queries, • Ensuring the display is always well stocked and looks nice, • Preparing drinks carefully Part time/Full time Barista We are a small and independent café near Clapham Junction and we are looking for a trustworthy and costumer-focused barista. The successful candidate will be responsible for providing a great service to customers, ensuring the coffee shop is clean, tidy and well-stocked, and making a wide range of drinks. Responsibilities: • Taking orders from customers and dealing with queries, • Ensurin is always well stocked and looks nice, • Preparing drinks carefully and to our high standards, • Cleaning equipment, work surfaces and public areas, • Cash handling and ensuring all sales are processed accurately through our POS system Skills required: • Experience of working with customers, taking orders and dealing with queries, • Reliable and trustworthy, • Flexibility to work early morning and weekend shifts, • Good attention to detail, • Team worker, • Good communication skills, • A positive attitude, • Coffee-making knowledge important Perks: • Staff food provided, • Evolving position and pay, • 28 days of holidays per year Pay: • between £10.5 to 11£, • monthly payments, • Bonus: Every 6months on progression and sales Part timers schedule to be discussed *Applicants must have the right to work in Uk If you think you fit within our description please apply by clicking the apply button and tell us a little bit about yourself and previous experience.

    Immediate start!
    Easy apply
  • Business Development Executive
    Business Development Executive
    28 days ago
    £41000–£43700 yearly
    Full-time
    London

    Business Development Executive Company: YF GSIR LTD (Yifang Franchise – Holborn) Location: 150 Grays Inn Road, London, WC1X 8AX SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview YF GSIR LTD operates the official franchise of Yifang in Holborn, London. Yifang is an internationally recognised Taiwanese bubble tea brand known for its premium ingredients, authentic fruit teas, brown sugar pearl milk, and seasonal beverages. The Business Development Executive (BDE) will play a strategic and commercially driven role in expanding the Company’s market presence, increasing revenue streams, and strengthening brand positioning within Central London and surrounding areas. The role focuses on partnership development, local market expansion, corporate sales, promotional campaigns, and brand engagement to ensure sustained commercial growth while maintaining the brand’s premium positioning. The successful candidate will be responsible for identifying growth opportunities, developing structured business strategies, building long-term partnerships, and supporting the commercial success of the Holborn franchise in a competitive hospitality and beverage market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue streams, including corporate catering, bulk orders, event partnerships, and delivery platform optimisation., • Establish and manage B2B partnerships with local offices, universities, retailers, and event organisers within the Holborn and Central London area., • Develop proposals, negotiate commercial terms, and manage partnership agreements to secure sustainable business growth., • Analyse local market trends, competitor activity, and customer behaviour to inform commercial strategies., • Support franchise expansion initiatives where applicable, including feasibility research and location analysis. Brand Development & Market Engagement • Promote Yifang’s premium Taiwanese brand identity, highlighting its use of high-quality teas, fresh fruit ingredients, and signature Brown Sugar Pearl Milk., • Plan and coordinate seasonal promotions aligned with Yifang’s limited-edition drink launches., • Build relationships with local communities, student groups, and corporate networks to increase brand visibility., • Organise in-store promotional events, sampling campaigns, and collaborative marketing initiatives. Digital & Delivery Channel Optimisation • Manage and optimise performance across online delivery platforms (e.g., Uber Eats, Deliveroo) to maximise visibility and conversion., • Coordinate digital marketing campaigns, including social media promotions and location-based advertising., • Monitor sales data, customer feedback, and performance metrics to refine commercial strategies., • Prepare analytical performance reports to support decision-making by senior management. Operational & Strategic Coordination • Work closely with store management to align promotional activities with operational capacity and stock availability., • Ensure commercial initiatives are consistent with franchise brand standards and guidelines., • Support the development of structured growth plans, revenue forecasts, and budget planning., • Contribute to improving customer retention strategies and loyalty programme initiatives. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, or a related field., • Proven experience in business development, sales, hospitality growth, or commercial strategy roles., • Strong understanding of the UK food & beverage or quick-service restaurant market., • Experience managing partnerships, corporate accounts, or local area marketing initiatives., • Analytical mindset with the ability to interpret sales data and market trends., • Excellent negotiation, presentation, and relationship-building skills., • Proactive, commercially driven, and capable of working independently in a fast-paced retail environment. Benefits • Competitive salary: £41,700 – £43,000 per annum, • 28 days’ paid annual leave (including bank holidays), • Performance-related growth opportunities, • Long-term career progression within an internationally recognised bubble tea brand, • Opportunity to contribute directly to the commercial expansion of a premium Taiwanese beverage franchise in Central London

    Easy apply
  • Retail Sales Assistant
    Retail Sales Assistant
    1 month ago
    £12.21–£13.5 hourly
    Full-time
    London

    Camden Tea Bar – Camden Market, London Full-time and Part-time Positions Available Camden Tea Bar is a highly respected independent tea specialist located in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on TripAdvisor. Our reputation has been built over many years by a team of professional, knowledgeable, and genuinely customer-focused staff. Customers regularly return not just for our teas, but for the quality of service, conversation, and expertise they receive. We are now strengthening our team and are looking for reliable, professional individuals who are seeking a stable, long-term role within a respected independent business, with opportunities to grow as the business expands. This role is suited to someone who takes pride in their work, values customer relationships, and wants to develop specialist product knowledge. The Role: This is a customer-focused specialist retail role. Your primary responsibility is to create a welcoming, professional, and engaging experience for every customer. You will: • Welcome customers warmly and professionally, • Build genuine rapport and guide customers to suitable teas, • Develop strong knowledge of our teas and products through structured training, • Prepare and serve teas to a consistently high standard, • Maintain excellent shop presentation and organisation, • Handle sales, stock, and daily shop responsibilities with care and accuracy Who This Role Is Best Suited For: We are looking for individuals who are seeking a long-term, stable position, not a temporary or short-term role. The ideal candidate will be: • Professional, reliable, and consistent, • Naturally friendly and confident with customers, • Calm, mature, and responsible, • Genuinely interested in developing product knowledge and expertise, • Someone who takes pride in doing their job well, • Specialty retail, • Hospitality, • Independent shops, • Cafés or coffee shops, • Customer-focused environments Minimum 2 years of customer-facing experience preferred. Tea knowledge is not required initially. Full training will be provided. Training and Development: We provide structured, ongoing training to help you develop specialist tea knowledge and confidence in guiding customers. Our team are trusted advisors to customers, not just sales assistants. You will develop valuable skills in: • Customer engagement and communication, • Specialist product knowledge, • Professional retail standards, • Responsibility and ownership within the business Growth & Long-Term Opportunities: We are an expanding independent business and are committed to promoting from within. As the business grows, there will be opportunities to progress into roles such as: • Senior Tearista, • Supervisor, • Assistant Manager, • Management roles in future locations We are looking for individuals who want to be part of that journey. Our Expectations: Our reputation is built on consistency, professionalism, and care. Every team member is expected to: • Take pride in their work, • Maintain high standards of professionalism, • Contribute positively to the team environment Why Work at Camden Tea Bar: • Join a highly respected, established independent business, • Stable, long-term role with progression opportunities, • Structured training and specialist knowledge development, • Supportive and professional working environment, • Be part of a business with an exceptional reputation

    Immediate start!
    Easy apply
  • Operations Manager
    Operations Manager
    1 month ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

    Easy apply
  • Visual Merchandiser
    Visual Merchandiser
    1 month ago
    Full-time
    London

    Reporting to the Brand and Retail Manager, your main responsibilities will be: Being the Visual Merchandiser across different London locations: • Ensure optimal product presentation while respecting Les 100 Ciels's DNA;, • Offer customers an exciting and inspiring shopping experience;, • Manage rotation of clothing rails, mannequins, and wall displays according to product flow and collection releases;, • Organize your work according to needs, priorities, and commercial planning. Overseeing the scenography of spaces: • Ensure proper management of store furniture;, • Be responsible for POS materials & merchandising supports;, • Manage and monitor service providers (flowers, books, etc.);, • Ensure the smooth execution of projects and work (window displays, product presentation updates, pop-ups, etc.). Raising awareness and training teams: • Lead and support sales advisors who are VM contacts in provincial locations;, • Distribute and circulate VM information (focus areas, VM standards, trends, etc.);, • Maintain active communication with different managers to best meet their expectations. Creating guidelines: • Create and implement guidelines for clothing rails + mannequins;, • Collaborate with Les 100 Ciels's design and management teams;, • Ensure information is reported to the Manager regarding necessary adaptations to guidelines. Requirements • You have successful prior experience as a Visual Merchandiser in the luxury ready-to-wear sector., • Passionate about fashion, you possess a good understanding of trends, are proactive with suggestions, and have a strategic/commercial vision for products., • Positive and creative, you feel the desire to share and develop your skills in an agile and energizing environment., • Team Player, you enjoy participating in all activities contributing to the store's general objectives., • You don't like to be bored because you're bursting with energy? You are proactive, adaptable, and know how to be motivating by being approachable? About us.... Les Cent Ciels is French for 'The Hundred Skies'. The name is also a play on words as it is phonetically L'Essentiel in French, echoing the philosophy of our brand to design styles that will be essential staples. With a focus on timeless silhouettes, accentuated by contemporary fashion details, Les Cent Ciels offers staples that are both modern and transitional - designed to fit into the wearers life. We believe that each collection should be beautiful and ethically made, combining style with substance.

    Immediate start!
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  • Chef
    Chef
    2 months ago
    £13–£16 hourly
    Full-time
    London

    We are looking for exceptional Chef to join our family! The Role of a Chef is simple… to manage the kitchen and its staff and create unforgettable food experiences for our valued customers! part time hours, from £13,00 to £15,00 per hour plus service charge flexible rota. Immediate start Strong experience required, training provided. Responsibilities: Prepare exceptional food according to customer specifications. Adhere to food safety protocols. Maintain a clean and organised work area. Operate kitchen equipment safely and efficiently. Ensure that all ingredients are fresh and properly stored. Monitor food temperatures to ensure quality. Follow recipes and adjust ingredients as needed. Communicate with customers regarding orders. Our ideal candidate will be: An experienced Head Chef Have broad knowledge of H&S and Food Hygiene Enthusiastic and passionate about food, and Italian food/fresh pizza in particular Able to manage staff Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development

    Immediate start!
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