Customer service manager jobs in LlanelliCreate job alerts

Job Title: Sales & Marketing Executive SOC Code: 3554 Company: Yorkshire Dales Spa Ltd (Trading as Get Nailed) Location: 4 Cowell Precinct, Llanelli, Dyfed, SA15 1YL Employment Type: Full-Time, Permanent Salary: £41,700 – £43,000 per annum About Us Get Nailed is a glamorous, long-established nail and beauty salon located at the heart of Llanelli. With more than 8 years of successful operation, we have built a strong reputation for being one of the most professional, affordable, and customer-focused salons in the area. We prioritise client safety, premium quality, and complete customer satisfaction. Our highly trained nail technicians and beauticians deliver exceptional service with no compromise on standards. From gel and acrylic extensions to luxury manicures, pedicures, and custom nail art, Get Nailed offers an incredible range of treatments tailored to each client’s style and preference. Equipped with state-of-the-art technology and strict hygiene protocols, we ensure a clean, modern, and safe environment throughout every visit. At Get Nailed, beauty is an experience — whether for pampering, a special occasion, or maintaining a beauty routine, our salon is the perfect destination. Position Overview We are seeking a creative, ambitious, and results-driven Sales & Marketing Executive to help accelerate our business growth, strengthen our brand, and support our long-term expansion plans. This role is ideal for someone with a deep understanding of the beauty and wellness industry, strong customer-facing skills, and the ability to execute effective local and digital marketing strategies. This position also supports our need to stabilise recruitment following industry shortages, post-pandemic staffing difficulties, and increased market competition. Key Responsibilities Client Acquisition & Retention • Develop and implement strategies to attract new customers and boost repeat bookings., • Identify collaboration opportunities with local businesses (gyms, boutiques, bridal studios, event services)., • Plan and deliver seasonal campaigns, local promotions, email newsletters, and SMS marketing., • Manage Instagram, Facebook, and other platforms to grow engagement and audience reach., • Collect and analyse feedback to improve service quality and customer satisfaction. Event Planning & Community Engagement • Represent Get Nailed at fairs, pop-ups, and local community events., • Monitor performance against monthly targets., • Experience in sales, marketing, or business development (beauty, wellness, or retail preferred)., • Strong understanding of the Llanelli and Dyfed local market., • Excellent communication, customer engagement, and negotiation skills., • Ability to work independently and manage multiple projects simultaneously., • Skilled in Instagram, Facebook, and digital marketing tools., • 28 days annual leave (including bank holidays)., • Opportunity to support a reputable and expanding salon brand., • Performance-based incentives and commission., • Staff discounts on salon treatments., • Friendly, diverse, and supportive team environment., • Involvement in future business expansion planning.