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Customer service operative jobs in London - Page 7Create job alerts

MEET Quarter
Head waiter/waitress
16 days ago
£14–£16 hourly
Full-time
Wandsworth, Wandsworth
We are seeking an experienced & dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality & culinary practices, demonstrating excellent time management skills & a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff & guests. Responsibilities Supervise & train serving staff to ensure adherence to service standards & protocols. Manage the dining area, ensuring it is clean, organised, & welcoming for guests. Engage with guests to provide outstanding service, addressing any concerns or requests promptly. Implement upselling techniques to enhance the dining experience & increase sales. Collaborate with kitchen staff to ensure timely & accurate order fulfilment. Monitor inventory levels of food & supplies, placing orders as necessary to maintain stock. Maintain a thorough knowledge of the menu, including ingredients & preparation methods, to assist guests effectively. Experience Proven experience in a restaurant or hospitality environment, preferably in a supervisory role. Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment. Exceptional guest service skills with a focus on creating memorable dining experiences. Experience in upselling techniques & enhancing customer satisfaction through attentive service. Join our team as a Head Server & contribute to creating an inviting atmosphere where guests feel valued & well cared for!
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Enclave ltd
Bar Manager / Supervisor
17 days ago
£13–£16 hourly
Full-time
London
We are currently seeking experienced and motivated Bar Supervisors with 1–2 years of pub/bar experience to join our team across our branches in Greenwich and Canary Wharf. The ideal candidate should be customer-focused, energetic, and capable of overseeing daily bar operations, ensuring excellent guest service, managing staff, and maintaining high standards of quality, cleanliness, and operational efficiency. For immediate joiners.
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Tonys New York Pizza
Operations Manager
17 days ago
Full-time
London
We are looking for an ambitious, driven, and proactive Operations Manager to oversee our pizza restaurants in Balham, Battersea, potentially one more next year. As the OM, you are the guardian of the Tony’s Culture. You will ensure that every single customer receives "amazing service for each person" while maintaining the rigorous Operational Excellence required to scale. The Role You will oversee the daily operations, financial health, and team culture across three high-volume locations. This role bridges the gap between the shop floor and the UK Leadership Team and Tony’s HQ. • Operational Excellence: You don't just follow SOPs; you master them. You will ensure systems and processes are followed to the letter to guarantee consistency across all sites., • Financial Literacy: You will own the P&L for your cluster. From labor costs to COGS, you understand the numbers and how to move them., • Scaling for Growth: With plans to scale to even more locations next year, you will be pivotal in preparing the infrastructure and talent pipeline for our 2027 expansion., • Culture & Service: You are the face of Tony’s. You lead by example, ensuring the energy is high and the service is "New York legendary." Requirements • Proactive Leadership: You don't wait for problems to happen; you solve them before they arise., • Systems Oriented: A deep understanding of how SOPs and structured processes drive a successful franchise., • HQ Reporting: Strong communication skills to report performance and strategy back to the UK team and Global HQ., • Experience: Proven track record in multi-site management within the F&B or hospitality sector., • The "Tony’s" Spirit: You are high-energy, detail-oriented, and obsessed with the perfect slice. The Package • Competitive Salary: Competitive base salary reflecting the multi-site responsibility., • Performance Bonus: KPI-driven bonuses based on cluster profitability and service standards., • Share Options: We believe in partnership. Share options are available for the right candidate who demonstrates long-term commitment and drives our London growth., • Growth Path: Direct line to regional leadership as we continue our UK and global expansion., • How to Apply, • If you are ready to lead the Authentic New York pizza revolution in London, we want to hear from you.
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Lucky Voice Holborn
Bartender
18 days ago
£12.75–£15 hourly
Full-time
London
About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for experienced, dynamic & driven Bartenders to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of experience of bartending experience, • You thrive in a fast-paced, team-oriented environment, • You have a solid understanding of the industry and stay up to date with current trends and best practices., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities • Motivate and support the team to deliver exceptional service and operational goals., • Master a thorough knowledge of all bar products., • Foster a positive, inclusive, and engaging work environment., • Identify and solve operational challenges proactively., • Proactively identify and resolve operational challenges., • Ensure targets are met and exceeded through effective planning and performance management. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Wagestream
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Crudo Restaurant & Tiny Wine Bar
Supervisor
19 days ago
£15–£20 hourly
Full-time
London
As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off
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The Berber & Q Group
Bartender
19 days ago
£13.5–£14 hourly
Full-time
London
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
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The Salad Project
FOH Team Member | Monday - Friday (Multiple locations)
21 days ago
£12.75 hourly
Part-time
Canary Wharf Estate, London
The Salad Project: £12.75 per hour | FOH Team Member | Monday - Friday (Multiple locations, part time and full time) We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 20 - 40 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice Compensation | £12.75 per hour • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner
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Cinquecento
Manager
21 days ago
£13.5 hourly
Full-time
Chelsea, Kensington and Chelsea
We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
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Alma Café
Cafe Manager
22 days ago
£14–£15 hourly
Full-time
London
Daytime Café Manager — Alma King’s Cross Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our King’s Cross location — a high-energy, fast-paced site serving a diverse mix of locals, commuters, and regulars who expect quality and consistency every day. This is a role for someone who takes pride in running a sharp operation, builds a strong team culture, and keeps standards high without needing oversight. What you'll be doing: • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 6 in a busy, high-footfall environment, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance management, • Keeping on top of stock, waste, and supplier deliveries, • Working closely with senior leadership and contributing to ongoing brand growth What we're looking for: • 1–2 years in a café or hospitality management role, • A confident leader who sets the tone — calm, consistent, and hands-on, • Strong operational awareness: you stay ahead of issues before they escalate, • Comfortable managing pace and pressure in a busy London location, • Genuine warmth with customers and a focus on building repeat business, • Experience with staff scheduling, stock control, and team development What we offer: • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A fast-growing brand with real opportunity to progress as Alma expands Great cafés don’t run themselves. If you’re the one who makes it happen — especially in a high-energy location like King’s Cross — we want to hear from you.
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German Doner Kebab (GDK)
Kitchen Assistant
22 days ago
£10–£12.21 hourly
Part-time
Ilford
Join our team as a dedicated Kitchen Assistant! Your main tasks will include assisting with the preparation of food items and ensuring the kitchen is clean and organized at the end of the day. This role is essential for maintaining the smooth operation of our kitchen and providing quality service to our customers. Key Responsibilities: END OF DAY CLEANING • Assist with food preparation tasks, including chopping vegetables, preparing sauces, and assembling ingredients., • Maintain cleanliness and organization of the kitchen area throughout service hours., • Ensure all equipment and surfaces are cleaned and sanitized at the end of the shift., • Follow all health and safety regulations to ensure a safe working environment., • Collaborate with kitchen staff to ensure timely service. Bring your enthusiasm and teamwork skills to contribute to a dynamic kitchen environment!
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Lazy Geppetto
Site Manager
24 days ago
£33000–£35000 yearly
Full-time
London
Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.
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La Mia Mamma LTD
Restaurant Supervisor
24 days ago
£13–£15 hourly
Full-time
London
La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept
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The Standard
General Manager for bar restaurant
24 days ago
£33000–£35000 yearly
Full-time
Loughton
General Manager – The Standard (Loughton, Essex) 📍 Location: Loughton, Essex 💼 Position: Full-Time 💰 Salary: £35,000 + Performance Bonus About Us The Standard is a well-known venue in Loughton currently undergoing an exciting transformation under new ownership. We are building a high-quality food, drinks, and events destination with a strong focus on service, atmosphere, and consistency. This is a hands-on leadership role for someone who wants to take ownership, drive standards, and be part of growing something special. The Role We are looking for a strong, experienced General Manager to take full operational control of the venue. You will be responsible for: Day-to-day running of the bar & restaurant Leading, training, and developing the team Driving sales through events, promotions, and service standards Managing rotas, labour costs, and stock control Ensuring compliance (licensing, H&S, food safety) Working closely with ownership on strategy, menus, and growth This is a hands-on role – you will be expected to lead from the front. What We’re Looking For Proven experience as a General Manager or strong Assistant Manager ready to step up Strong leadership and team management skills Commercial mindset – understands margins, sales, and cost control Passion for hospitality, food, and customer experience Ability to organise events, launches, and busy service periods Reliable, driven, and takes ownership What We Offer Competitive salary + performance-based bonus Opportunity to shape and grow the venue Creative input on menus, events, and operations Support from an experienced ownership team Real progression opportunities as the business expands Why Join Us? This isn’t just another management role — it’s a chance to build a venue properly, put your stamp on it, and be recognised for results. Apply Now If you’re ready to take ownership and lead a growing venue, we want to hear from you
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Cleo
Bar Manager / Supervisor
24 days ago
£14–£16 hourly
Full-time
London
About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Includes evenings, weekends, and mornings as required
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PaStation London
Waiter / Waitress
25 days ago
£35000–£40000 yearly
Full-time
London
Fast. Fresh, Fearless Are you ready to join one of the best Italian Restaurant on London. Our mission to serve the most authentic and freshest taste of Italy to customers within 4 minutes! As we grow across London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new refurbished restaurant. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a waiter you will support the restaurant in running a fantastic Fast food Italian service and delivering great restaurant performance. This isn’t just another waiter role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Waiter London (100% Onsite)
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Morena
Assistant Restaurant Manager
25 days ago
£16 hourly
Full-time
London
We’re looking for an experienced and motivated Assistant Restaurant Manager to help run our restaurant in Belgravia. You’ll support the Restaurant Manager day to day and confidently lead the team when the Manager isn’t around. This is a hands-on role for someone who enjoys being on the floor, solving problems, and helping the team be their best. What You’ll Be Doing • Supporting the Restaurant Manager with daily restaurant operations, • Running shifts and leading the team when the Manager is off-site, • Handling any issues that come up, whether it’s staff, service, or customers, • Training, coaching, and supporting team members (including new starters), • Making sure service runs smoothly and customers have a great experience, • Keeping standards high around cleanliness, food safety, and health & safety What We’re Looking For • Previous experience in a supervisor or assistant manager role in hospitality, • A confident leader who can motivate and support a team, • Calm, organised, and good at problem-solving, • Hands-on and happy to get stuck in during busy shifts, • Passion for great service and team development, • Full-time position, • 28 days of holiday, • Competitive pay (based on experience), • Opportunities to grow and progress, • Supportive team and great working atmosphere
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The Britannia Monument
Bar Staff
26 days ago
£13–£15 hourly
Part-time
Monument, City of London
The Britannia Monument is seeking enthusiastic and reliable Bar Staff to join our dynamic team. We operate across a vibrant night club, bar, and restaurant setting, offering a lively work environment in London. This role offers good flexible hours, making it ideal for part-time employment. As a key member of our team, you will be responsible for providing excellent service to our patrons. Key Responsibilities: • Prepare and serve a wide range of beverages, including alcoholic and non-alcoholic drinks., • Take customer orders accurately and efficiently., • Handle cash and card transactions, maintaining accurate till operations., • Maintain a clean and organized bar area, including glassware and equipment., • Engage with customers in a friendly and professional manner, ensuring a positive experience., • Adhere to all licensing laws and health and safety regulations., • Collaborate with team members to ensure smooth service during busy periods. We are looking for individuals who are energetic, possess strong communication skills, and thrive in a fast-paced environment. Previous experience in a bar or hospitality setting is a plus, but full training will be provided for candidates with the right attitude and willingness to learn.
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Garbanzos Falafel & Salad Bar (New Street Square)
Site Manager
26 days ago
£33000–£36000 yearly
Full-time
London
£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.
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The Salad Project
FOH Team Member | 12pm - 3pm | Monday - Thursday
27 days ago
£12.75 hourly
Part-time
London
The Salad Project: £12.75 per hour | FOH Team Member | 12pm - 3pm | Monday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 20 - 30 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice Compensation | £12.75 per hour • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner
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-GAZETTE
Assistant Manager
28 days ago
£38000 yearly
Full-time
London
GAZETTE BRASSERIE GROUP Gazette group is looking for Assistant Managers for our Branches: Trinity and Clerkenwell rd to join our warm and lively French brasserie where great food, warm hospitality and genuine human connection are at the heart of everything we do. What we’re looking for: • Previous management experience in hospitality, • A friendly, energetic personality with strong customer focus, • Reliability, organisation, and a hands-on attitude, • A natural team player who leads by example, • Available on week ends as well, • French speaking is a plus What you’ll do: Support the GM with daily operations, ensure smooth service, and help deliver the warm, authentic hospitality our guests love. What we offer: • A supportive, friendly working environment, • Opportunities to grow within an established group, • A workplace where your personality and initiative matter, • Staff discount at any Gazette branch, • Break meal with Free meal, • Requirements:, • You must be eligible to work in the UK., • If this sounds like you, we’d be delighted to hear from you.
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Fatto a mano Pizza
Floor Manager
28 days ago
£17–£19 hourly
Full-time
London
🍕 Floor Manager – Fatto a Mano (London) Love proper Neapolitan pizza, busy services and being at the heart of the action? We’re looking for an experienced Floor Manager to support the running of one of our lively London pizzerias. What you’ll be doing - Managing service and support the daily operations of the pizzeria - Training and developing the front-of-house team - Delivering excellent customer experience every single shift - Maintaining high standards of service, cleanliness and organisation Why join us? - We are a growing independent business with strong values - Real opportunities for progression as we expand - Ongoing training (including management development & masterclasses) - Competitive wage - Staff food, discounts & team social events What we’re looking for - Experience in a supervisor or management role in hospitality - A hands-on presence on the floor during busy service - A positive, engaging attitude, a manager who is reliable and calm under pressure - Strong communicator who connects well with our team and customers - Passion for food, service and a big smile. About us Fatto a Mano is a growing and independent business with a people-focussed leadership team, known for some of the best Neapolitan pizza in the UK. With sites across London and Brighton & Hove, we focus on quality, care and creating a genuinely warm experience for every customer. Location Based at one of our London pizzerias. Final site will be agreed with the successful candidate.
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The SeaShell of Lisson Grove
Supervisor / Team Leader
28 days ago
£16–£17 hourly
Full-time
London
As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties
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Break the fast London
Floor Manager
28 days ago
£30000–£36000 yearly
Full-time
London
Break The Fast London is an award-winning brunch and global food concept known for bold flavours, high-energy service, and a vibrant dining experience. As we expand our capacity and introduce evening service, we’re looking for a Floor Manager to lead our front of house team and drive exceptional service standards. This is a hands-on role for someone who thrives in a fast-paced environment and knows how to run a busy floor with confidence. The Role You’ll be responsible for managing day-to-day service, leading the FOH team, and ensuring every guest has a great experience from start to finish. Key Responsibilities • Lead and manage busy brunch and evening services, • Oversee FOH team performance and ensure smooth operations, • Manage table flow, seating, and service speed, • Handle customer interactions, feedback, and complaints professionally, • Support and train FOH staff to maintain high standards, • Work closely with the kitchen to ensure efficient service, • Assist with opening and closing procedures, • What We’re Looking For, • Previous experience in a supervisor or floor manager role, • Strong leadership and communication skills, • Confident running high-volume service (brunch experience a plus), • Positive, energetic, and solutions-focused, • Able to stay calm under pressure and lead by example, • Passion for hospitality and great customer experience, • What We Offer, • Salary: £28,000 – £32,000 per year (depending on experience), • Full-time position (40–45 hours per week), • Opportunity to grow with an expanding brand, • Free staff meals, • Supportive and energetic team environment, • Location Break The Fast London Brockley, SE4
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LUMA
Barista and Waiter / Waitress
1 month ago
£11.5–£13 hourly
Full-time
Palmers Green, Enfield
Join our team at a vibrant coffee shop that offers a welcoming atmosphere for both employees and customers. As a Barista and Waiter/Waitress, you will: • Prepare and serve a variety of hot and cold beverages, including coffee and tea, ensuring high quality and customer satisfaction., • Take orders and deliver food and drinks in a timely manner., • Assist in keeping the coffee shop clean and well-organized, including clearing tables and washing dishes., • Provide friendly and attentive service, creating a pleasant experience for all customers., • Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: • Prior experience in a similar role is preferred but not essential., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Flexibility to work various shifts, including weekends and holidays. Join us and become part of a small, dedicated team in a cozy setting where your contributions are valued.
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Pavilion Recruitment Solutions
Director
1 month ago
£80000–£130000 yearly
Full-time
London
A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.
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Indian villa
Curry chef
1 month ago
£14–£20 hourly
Full-time
Ravenscourt Park, Hammersmith and Fulham
We are seeking an experienced and passionate Curry Chef to join our small, independent Indian restaurant team. The ideal candidate will have a strong background in preparing authentic Indian cuisine, with a particular focus on a wide range of curries. Key responsibilities include: • Preparing and cooking a variety of traditional Indian curries and other dishes., • Ensuring high standards of food quality, presentation, and taste., • Managing kitchen operations, including stock rotation, ordering, and inventory control., • Adhering to all food safety and hygiene regulations., • Collaborating with the kitchen team to maintain a smooth and efficient service., • Contributing to menu development and innovation where appropriate. We are looking for someone who is dedicated, works well under pressure, and takes pride in delivering exceptional culinary experiences to our customers.
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Ruchi
Indian Restaurant Manager
1 month ago
Full-time
Bexley
Bawarchi, a top-rated South Indian restaurant renowned for its mouth-watering quality food and excellent service, is seeking a dedicated and experienced Manager to lead our Indian Hyderabadi Restaurant with Bar. This role is ideal for a dynamic leader passionate about culinary excellence and exceptional hospitality. Key Responsibilities: • Oversee all daily restaurant and bar operations, ensuring smooth service flow and high standards., • Manage, train, and motivate front-of-house and bar staff to deliver outstanding customer experiences., • Ensure the consistent delivery of high-quality Indian Hyderabadi cuisine and beverages., • Implement and maintain stringent food safety, hygiene, and health and safety standards., • Manage inventory, control costs, and optimize profitability for both the restaurant and bar., • Handle customer inquiries and feedback, ensuring high levels of guest satisfaction., • Develop and implement operational procedures to enhance efficiency and service quality., • Maintain a positive and productive work environment for all team members. Qualifications: • Proven experience in a managerial role within an Indian restaurant, preferably with Hyderabadi cuisine., • Demonstrable experience in bar operations and management, including stock control and licensing., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant management, financial controls, and service standards., • Ability to manage and motivate a diverse team effectively., • Customer-focused with a commitment to delivering exceptional dining and bar experiences.
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Whelans pubs
Head Chef
1 month ago
£45000–£50000 yearly
Full-time
Hayes, Bromley
We are seeking a talented and experienced Head Chef to lead our kitchen operations. The ideal candidate will be passionate about food, highly creative, and capable of managing a fast-paced kitchen while maintaining exceptional quality and consistency. Key Responsibilities • Oversee all kitchen operations, including food preparation, cooking, and presentation, • Design and develop innovative menus that align with the brand and customer preferences, • Ensure high standards of food quality, hygiene, and safety regulations are consistently met, • Manage kitchen staff, including recruitment, training, scheduling, and performance evaluation, • Control food costs, inventory, and kitchen budgets efficiently, • Maintain strong supplier relationships and ensure timely procurement of ingredients, • Monitor and improve kitchen workflows for maximum efficiency, • Handle customer feedback related to food quality and service What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef in a high-volume kitchen, • Strong leadership and team management skills, • In-depth knowledge of culinary techniques, food safety standards, and kitchen operations, • Excellent organizational and time management abilities, • Ability to work under pressure and meet deadlines, • Culinary degree or relevant certification (preferred but not essential), • Creativity and innovation in menu planning, • Strong communication and interpersonal skills, • Attention to detail and commitment to quality, • Financial awareness and cost control expertise, • Problem-solving and decision-making abilities What We Offer • Competitive salary package, • Opportunities for career progression within an expanding group, • Staff meals and discounts, • A supportive and dynamic work environment
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JAR FRIENDS LTD
Chef
1 month ago
£40000–£42000 yearly
Full-time
Gidea Park, Romford
JAR FRIENDS LTD, trading as Time Sushi, is an innovative and fast-growing restaurant business specialising in a distinctive fusion of sushi and gourmet burger cuisine. We are committed to delivering exceptional food quality, creative menu offerings, and an outstanding dining experience within a modern and fast-paced environment. We are seeking a highly skilled and passionate Chef to join our team. This role is ideally suited to an individual with experience in sushi preparation alongside contemporary casual dining, particularly within gourmet burger cuisine. The successful candidate will be responsible for maintaining exemplary kitchen standards, contributing to menu innovation, and ensuring consistency and excellence across all dishes. Key Responsibilities • Organise and manage kitchen operations with precision, ensuring full compliance with quality, hygiene, and cleanliness standards., • Prepare and present a diverse range of dishes, including sushi and gourmet burger offerings, to an exceptional standard., • Remain informed of emerging culinary trends and continuously enhance kitchen processes and efficiency., • Manage supplier relationships, oversee deliveries, and ensure all ingredients meet stringent quality and cost requirements., • Maintain effective stock control systems and ensure the stockroom is organised and efficiently operated., • Develop and introduce innovative dishes and menu concepts to strengthen the restaurant’s market appeal., • Monitor customer satisfaction closely, ensuring consistently high standards of food quality and service delivery., • Proven experience as a Chef within a restaurant, café, or similar hospitality environment., • Comprehensive understanding of food hygiene and safety standards., • Ability to perform effectively in a fast-paced, high-pressure kitchen environment., • Creative and innovative approach to food preparation and menu development., • Strong organisational, communication, and leadership skills., • Experience in stock management and supplier coordination. Hours:37.5 (Full Time) What We Offer • Competitive salary of £40,000 – £42,000 per annum (dependent on experience), • Opportunities for professional growth and career progression
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The Queens Head
Assistant Bar Manager
1 month ago
£15–£17.5 hourly
Full-time
London
The Queens Head has been pouring pints since 1738 and still serves as Soho's cosy and proudly independent local. We're a wet-led pub - no kitchen, just great beer, great atmosphere, and great people. We champion quality beer, support independent breweries, host live music every Sunday, and pride ourselves on being an inclusive, welcoming space for all. We're looking for an experienced and passionate Assistant Pub Manager to help lead our team and keep the Queens Head running at its very best. Reporting to: Bar Manager, Head Office team Responsible for: Bar Staff, Supervisors, and Door Staff Job Summary • Take full responsibility for your shifts, ensuring the pub is well-managed and operating at its best from open to close, • Manage, lead, and motivate the team to deliver exceptional results, • Set the tone for a fun, welcoming atmosphere that keeps both customers and staff happy, • Make sure every guest leaves having had a brilliant experience with great products and service to match, • Get to know your regulars, build real relationships, and play an active role in growing the business, • Keep on top of compliance - you know the rules and make sure the team does too, • Hold high cleanliness standards and make sure checklists are followed correctly, • Oversee stock and cellar management, including regular line cleans, • Manage customer flow effectively - making smart use of space, balancing walk-ins and bookings, and keeping an eye on capacity to maximise turnover without ever compromising on customer experience or compliance Why Work With Us? • You'll be based in the heart of Soho - one of London's most exciting neighbourhoods, on the doorstep of world-class theatres, restaurants, and bars, • We've got something a lot of Soho venues don't - a genuine community feel with a loyal, friendly crowd who keep coming back, • We're independently run with a hardworking, fun, and inclusive team in a proudly LGBTQIA+ friendly environment, • 40 hours a week with a fair and considerate rota, plus overtime opportunities, • Weekly pay, • 28 days paid holiday a year, • A weekly drinks tab - you earn £1 for every hour you work, • 20% discount for you, your friends, and family, • Paid external training courses and career development opportunities, • Staff days out, brewery tours, and supplier visits throughout the year, • Christmas and summer parties Who Are You? • Someone who leads by example, takes pride in being professional, and knows that a great team starts with a great attitude at the top, • A team player who keeps communication strong and brings positive energy to those around them, • Hospitable by nature, with the ability to make customers and staff feel welcome and at ease, • Passionate about hospitality and pubs, with a genuine interest in industry trends and product knowledge, • Cool, calm, and collected when things get busy. But doesn't switch off when it quietens down - you use the slower periods to keep standards high, the team engaged, and the pub in great shape for when it picks back up., • Presentable and confident when talking to customers and representing the venue, • Aware of health and safety responsibilities and takes them seriously Must Haves: • You've managed a team before and know how to get the best out of people, • Reliable - great timekeeping and attendance matter to us, • Solid knowledge of draught dispense, beer, wine, and spirits, • A Personal Licence holder, • Confident handling of conflict calmly and professionally, • Fluent in English, written and spoken, • Computer literacy is a must Desirables: • Experience with stock and cellar management, • Cask ale knowledge and experience in cleaning lines, • Used to putting together rotas and staff schedules, • Events and bookings management, • Professional social media management, • Happy to roll your sleeves up for basic maintenance when needed, • Worked alongside security before Pay: • Up to £17.50/h Think you're the right fit? We'd love to hear from you. Get in contact and tell us a little about yourself and why The Queens Head feels like the next step for you.
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GA RECRUITMENT LTD
SUPERIOR/ DUTY MANAGER
1 month ago
£16–£19 hourly
Full-time
London
Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.
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Sandwich Street Kitchen
Barista and Waiter / Waitress
1 month ago
Full-time
London
Join our vibrant team at a charming cafe, just a 3-minute walk from King's Cross station, specializing in delicious brunch. We are looking for enthusiastic and customer-oriented individuals to excel in a dual role as Barista and Waiter/Waitress. Key responsibilities will include: • Crafting high-quality coffee and a variety of beverages with precision and care., • Providing attentive and friendly table service, ensuring guests have an exceptional dining experience., • Maintaining a clean and organized workspace, adhering to all hygiene standards., • Working collaboratively with the team to ensure smooth operations during busy periods. If you are passionate about hospitality, enjoy working in a dynamic environment, and love making guests feel welcome, we encourage you to apply!
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Sweet Jerk
Kitchen Crew Lead
2 months ago
£14–£17 hourly
Full-time
Beckenham
Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen. ✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager). ✅ Strong organisational skills and the ability to stay calm under pressure. ✅ A natural motivator who builds positive team culture. ✅ Flexibility to work evenings and weekends. ✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it. ⭐ Big opportunities for growth as we open more restaurants. ⭐ Supportive, family-style team culture (we call our team Jerk Stars). ⭐ Great food, great people, and plenty of good vibes. ⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you. Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)
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Giardinos Pizzeria
Pizza Chef
2 months ago
£15–£17 hourly
Full-time
Sidcup
We are a warm and welcoming family-run restaurant in Sidcup, Kent, specialising in authentic pizza and pasta dishes. We are now looking for an experienced Pizza Chef to join our friendly team and take charge of creating delicious, Neapolitan-style pizzas for our customers. About the Role: Prepare and cook Neapolitan-style pizzas to a high standard. Operate and maintain our pizza oven (wood-fired experience is a plus). Manage dough preparation, proving, and stretching by hand. Maintain kitchen hygiene and food safety standards at all times. Work closely with the team to ensure smooth service and excellent customer experience. Requirements: Must have proven experience as a pizza chef (Neapolitan style preferred). Strong dough-making and hand-stretching skills. Ability to work in a fast-paced environment while maintaining quality. Reliability, punctuality, and a strong work ethic. A passion for authentic Italian cuisine.
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Subway
Sandwich Artist
2 months ago
£12.41–£12.5 hourly
Part-time
London
Food preparation including bread and cookie baking Ensure food storage and preparation areas are maintained according to Health & Safety and Audit standards Comply with Food Code of Practice Till Operator Monitoring stock levels Checking in deliveries Complete daily and weekly cleaning schedules Follow security & safety procedures Maintain a safe working environment for employees and customers Maintain high personal presentation in the provided uniform to meet the Subway® brand and customer expectations Work as a team member Deliver a high standard of service when dealing with products, sales and catering for customer needs.
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Gaff
Kitchen Manager
2 months ago
£13.85–£14.85 hourly
Full-time
London
We’re looking for someone with a genuine passion for food and a desire to grow within a supportive, development-focused environment. As a Kitchen Manager with Gafe Cafe, you will lead and support our kitchen team, overseeing food preparation and daily operations to ensure the highest standards of quality, hygiene, and service are maintained. Working closely with colleagues across the team, you will play a key role in delivering an exceptional dining experience for our customers. The Role • Culinary Excellence: Prepare and oversee the production of delicious, high-quality food, ensuring consistency and presentation standards are always met., • Service Delivery: Deliver outstanding catering services, supporting both kitchen operations and wider front-of-house service when required., • Efficiency: Ensure meals are prepared and served efficiently, meeting service deadlines and maintaining a smooth workflow during busy periods., • Hygiene & Safety: Maintain exceptional standards of hygiene, cleanliness, and organization across all kitchen and food preparation areas., • Team Leadership: Oversee daily kitchen operations, ensuring effective coordination of staff, equipment, and food preparation activities., • Resource Management: Monitor and manage stock levels, placing orders and controlling waste to ensure efficient use of resources., • Compliance: Uphold all health and safety, food safety, and compliance standards to maintain a safe and secure working environment., • Collaboration: Lead and collaborate with the wider Gafe Cafe team to deliver an exceptional experience for every customer who walks through our doors. About You • NVQ Level 2 (or working towards it) or an equivalent cookery qualification., • A genuine passion for great-tasting food and local cafe culture., • Strong understanding of food hygiene principles., • Excellent communication skills with the ability to build positive relationships with staff and regulars., • A motivated individual with a desire to succeed and grow with us., • Committed to delivering high-quality service with strong attention to detail., • Supportive, helpful, and a positive team player., • Demonstrates exceptional timekeeping and reliability. The Company Gafe Cafe is dedicated to connecting people through great food and even better atmosphere. We understand that every detail—from the first sip of coffee to the final bite of a meal—shapes the user experience. Through a combination of high standards and a team that truly cares, we help our customers start their day right or find a moment of peace in their busy schedules. At Gafe Cafe, we are committed to doing business the right way, valuing our community and our people above all else. We offer you a challenging and exciting career in an organization with people at its heart. At Gafe Cafe, everyone has the opportunity to develop, grow, and make a difference. Gafe Cafe is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity, marital status, race, religion, or background. Our passion for inclusivity makes Gafe Cafe a more creative, productive, and happy place to work.
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Send For Me
Logistics & courier Manager
2 months ago
£15–£25 hourly
Full-time
London
Short Job Advert for Jobs Today Logistics & Courier Manager SEND FOR ME UK Limited 455A New Cross Road, London, SE14 6TA Full-Time | Immediate Start Salary £35,000 – £50,000 per year Depending on experience and technical capability Job Overview SEND FOR ME UK Limited is seeking an experienced and highly organised Logistics & Courier Manager to oversee day-to-day logistics operations at our London office. The successful candidate will manage international shipments, warehouse coordination, online orders, and support the company’s logistics systems. Key Responsibilities - Manage online orders from customers in Nigeria, Gambia, Senegal, and other regions - Process purchases from eBay, Amazon, Costco, and other suppliers - Supervise warehouse receiving, sorting, and dispatching - Coordinate shipments from the UK to Europe using courier services such as DPD - Manage return logistics from Germany, France, Belgium, and other European countries - Track parcels, maintain records, and ensure timely deliveries - Handle customer queries and support daily operations - Assist with the company’s logistics app and web systems - Provide basic troubleshooting and support for platform updates Requirements - Experience in logistics, courier, or supply chain management - Strong organisational and leadership skills - Excellent computer skills and confidence using digital systems - UK or European driving licence required - Basic knowledge of coding or web/app management preferred - Ability to work independently and manage multiple tasks - Strong attention to detail and communication skills Working Hours - Monday to Friday: 9:00 AM – 6:00 PM - Saturday: 9:00 AM – 4:00 PM - Break: 45 minutes to 1 hour daily How to Apply Send your CV and a brief cover letter to:
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The Deli by Baretto
Sandwich Artist
2 months ago
£13.5–£14 hourly
Part-time
Barbican, London
The Deli is an exciting new addition to the heart of Barbican, bringing the authentic charm of Italian-style sandwiches and coffee to London. We pride ourselves on serving great food, specialty coffees, and warm service in a vibrant and welcoming atmosphere. Baretto is looking for a passionate and experienced Sandwich Chef to join our team and lead the preparation of our fresh, high-quality Italian sandwiches and Charcuterie Board We’re a small, quality-focused team committed to delivering delicious food, friendly service, and a relaxed but refined experience for our customers. What You’ll Do • Prepare and assemble Italian-style sandwiches to a consistently high standard, • Oversee daily food prep, ensuring freshness, proper rotation, and smooth service, • Maintain excellent standards of cleanliness, organisation, and presentation, • Ensure compliance with Health & Safety and Food Hygiene regulations, • Support stock management, ordering, and inventory control, • Engage with customers when needed and help build a welcoming atmosphere, • Work closely with the team to ensure smooth daily operations About You • Proven experience as a Sandwich Chef or in a similar food prep role, • Strong understanding of fresh ingredients, prep systems, and food safety, • Organised, reliable, and able to work efficiently during busy periods, • Passionate about Italian food, simplicity, and quality, • Good communication skills and a team-player attitude, • Able to take initiative and maintain high standards without supervision What We Offer • Competitive salary reflecting your skills and experience, • 28 days holiday allowance, • Pension plan, • Free coffee and discounted or complimentary food, • Training plan and opportunities to grow with the business, • Job Types: Full-time, Part-time Work Location: In person
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MÉLI-MÉLO le bistro-café
Head Barista
2 months ago
£15 hourly
Full-time
Walthamstow, Waltham Forest
Head Barista Meli Melo – Le Bistro-Café Location: London Position: Full-Time Reports to: General Manager / Owner About Us Meli Melo – Le Bistro-Café is a modern bistro-café combining specialty coffee, artisanal pastries, and refined brunch cuisine. We focus on quality ingredients, precision, and warm hospitality. We are looking for a Head Barista to lead our coffee program and ensure every cup served reflects the standards of Meli Melo. Role Overview The Head Barista is responsible for the quality, consistency, and innovation of our coffee offering. You will lead the barista team, manage coffee operations, and maintain the highest standards in espresso extraction, milk texturing, and guest experience. This role requires both technical coffee expertise and leadership skills. Key Responsibilities Coffee Quality & Standards Dial in espresso daily to achieve optimal extraction and flavour balance. Maintain strict consistency in espresso recipes, grind settings, and brew ratios. Ensure all drinks meet specialty coffee standards. Develop seasonal drinks and signature coffee creations. Barista Leadership Train and mentor baristas to improve technique and service standards. Lead by example during busy service periods. Ensure efficient workflow behind the coffee bar. Coffee Program Development Manage relationships with coffee roasters and suppliers. Introduce new coffees, brew methods, and seasonal features. Maintain recipe documentation and brew guides. Equipment Management Oversee maintenance and cleanliness of: Espresso machines Grinders Brew equipment Implement daily and weekly cleaning procedures. Stock & Cost Control Manage inventory of: Coffee beans Milk and alternatives Syrups and barista supplies Reduce waste and maintain cost efficiency. Customer Experience Deliver warm and knowledgeable service. Engage customers with coffee stories and recommendations. Maintain the welcoming atmosphere expected at Meli Melo. Requirements 3+ years specialty coffee experience 1+ year in a senior or head barista role Strong knowledge of: Espresso calibration Milk steaming and latte art Coffee extraction theory Leadership and team training experience Ability to perform under pressure during busy brunch service Preferred: SCA Coffee certification Experience in high-volume specialty cafés Key Skills Espresso calibration Latte art & milk texturing Bar workflow management Staff training Coffee recipe development Guest engagement What We Offer Competitive salary Opportunity to lead the coffee program Creative input on menu and drinks Work within a premium hospitality environment
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CTC Holding Limited
Sales Account Manager
2 months ago
£56000–£58000 yearly
Full-time
London
Job Description The Sales Account Manager will be responsible for acquiring new clients and maintaining strong relationships with existing business clients. Key Responsibilities • Identify and develop new business opportunities, • Promote services and products of the company, • Manage and maintain relationships with existing clients and partners, • Conduct sales presentations and negotiate contracts, • Achieve sales targets and revenue goals, • Prepare sales reports and forecasts, • Collaborate with marketing and operations teams to improve customer experience Requirements • Bachelor’s degree, degree in Business, Marketing, or related discipline is preferred., • Proven experience in sales, account management, or client relations, • Strong negotiation and communication skills, • Ability to build long-term client relationships, • Experience in co-working, or business services is preferred, • Mandarin being the native language is an advantage. Application deadline:16/04/2026 Job types: Full-time, Permanent Salary: £56,000 - £58,000
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Mimi’s Cafe and Bistro
Waiter / Waitress
2 months ago
£10–£13 hourly
Full-time
Waltham Cross
Job Summary As a Waiter/Waitress at Mimi’s Café & Bistro, you’ll be the face of our restaurant, ensuring each guest enjoys a memorable dining experience. From greeting customers with a smile to delivering meals with care, your role is to provide attentive, efficient, and friendly service. Key Responsibilities Welcome and seat guests in a warm and professional manner Present menus, offer recommendations, and answer questions about dishes and drinks Take accurate food and beverage orders and enter them into the POS system Serve meals and beverages promptly and professionally Check in with guests to ensure satisfaction and handle any concerns quickly Clear tables, reset dining areas, and maintain cleanliness throughout service Work closely with kitchen and bar staff to ensure smooth operations Process payments and issue receipts accurately Requirements Previous experience in hospitality preferred but not essential — full training provided Excellent communication and people skills Ability to multitask and work in a fast-paced environment Positive attitude and strong work ethic Flexible schedule, including evenings and weekends Perks Staff meals and drinks Morning shifts Supportive team environment Opportunity to grow within the company
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Olive Base Ltd
Marketing Manager
2 months ago
£33000–£43000 yearly
Full-time
London
📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 29/05/2026 At Olive Base Ltd, we are committed to providing high-quality food products and exceptional service. As a growing business operating within the food and hospitality sector, we focus on delivering efficient operational solutions while maintaining the highest standards across our services. We are dedicated to excellence, reliability, and continuous improvement, creating a professional environment where both our clients and employees can thrive. Key Responsibilities: As a Marketing Manager, you will be responsible for: • Analysing market trends, customer behaviour, and competitor activity to support strategic marketing decisions within the restaurant and franchise operations., • Planning and managing marketing campaigns across digital platforms, social media, and online delivery marketplaces to increase brand awareness and customer engagement., • Monitoring sales performance, customer acquisition trends, and campaign effectiveness to identify growth opportunities and improve marketing outcomes., • Preparing detailed reports on marketing performance, customer engagement, and return on investment for management review., • Supporting the development and implementation of marketing strategies aimed at increasing revenue, brand positioning, and customer retention., • Managing digital marketing activities including website content, social media platforms, and online advertising campaigns., • Coordinating with internal teams, franchise partners, and external agencies to ensure consistent branding and effective delivery of marketing initiatives., • Supporting promotional activities, offers, and seasonal campaigns to drive customer traffic and sales., • Assisting senior management in planning business growth strategies and market expansion initiatives., • Ensuring marketing records, reports, and campaign data are maintained accurately and securely. Requirements • Bachelor’s degree (or equivalent) in Marketing, Business, Management, or a related field., • Strong understanding of marketing principles, digital marketing, and brand development strategies., • Ability to analyse market data, customer insights, and campaign performance metrics., • Experience in managing marketing campaigns, social media, and online platforms., • Strong communication and organisational skills., • Proficiency in Microsoft Office, digital marketing tools, and data analysis software., • Ability to work with confidential business data and maintain professional standards., • Experience in hospitality, retail,(preferred but not essential). 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd
No experience
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Manana
kitchen Chef
2 months ago
£14–£16 hourly
Full-time
Walton-on-Thames
We are seeking experienced and dynamic Head Chef to lead our culinary team in delivering expertise ,dinning experiences.The ideal candidate will possess strong leadership skills ,extending opportunity to oversee all aspects of kitchen operations ,ensuring high standards of food quality ,safety ,and service are maintained consistently .The Head Chef will play a pivotal role in shaping the menu ,managing staff, and upholding the organisation's reputation for excellence . • Lead and supervise the kitchen team,including chefs and kitchen assistants,fostering a collaborative and motivated environment, • Develop innovative menus that reflect current culinary trends while catering to customers preferences, • Oversee food production processes ,ensuring dishes meet quality standards and are prepared effectively, • Menage food safety protocols in compliance with health regulations and organisational policies, • Coordinate with suppliers to ensure timely procurement of ingredients and kitchen supplies, • Monitor stock levels ,control waste ,and optimise inventory management, • Train staff on food preparation techniques ,safety ,procedures ,and service standards, • Maintain cleanliness and organisation within the kitchen area at all times, • Assist in serving guests during peak times or special events as required, • Ensure consistent delivery of excellent hospitality experience through effective team management Expirience • Proven supervising experience within a professional kitchen environment, • Extensive background in food production ,cooking and food preparation techniques, • Demonstrable leadership skills with experience managing a diverse culinary team, • Strong knowledge of food safety standards and regulations in a hospitality setting, • Previous restaurant experience is highly desirable ,with familiarity in high-volume or fine dining establishments preferred, • Experience in menu development and culinary innovation is advantageous, • Excellent organisational skills with the ability to manage multiple priorities under pressure, • A background in hospitality or serving roles is beneficial but not essential /;however ,understanding guest service is important for maintaining high standards
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Token Studio
Creative Programme & Studio Operations Director
2 months ago
£46000–£50000 yearly
Full-time
London
SOC Code: 1255 – Managers and directors in the creative industries Location: 76 Druid St, London SE1 2AN Job Type: Permanent, Full-time Hours: 37.5 hours per week (rota basis including some evenings and weekends) Salary: £46,000 per annum Start Date: As soon as possible About Token Studio Token Studio is an independent creative experience studio based in Bermondsey. We deliver pottery wheel workshops, ceramic painting sessions and other hands-on creative experiences for individuals, private groups and corporate bookings. Our focus is high-quality, well-run sessions in a welcoming and structured studio environment. As we grow, we are appointing a Creative Programme & Studio Operations Director to take responsibility for programme delivery, operational standards and team leadership. The Role This is a senior operational position responsible for ensuring that all creative sessions are delivered safely, consistently and to a high standard. The role combines programme oversight, people management and studio operations. Key Responsibilities • Lead and oversee the delivery of all studio workshops and creative programmes, • Develop structured session formats, delivery standards and operating procedures, • Manage scheduling, staffing and studio capacity planning, • Line manage workshop facilitators and studio staff, including recruitment, training and performance oversight, • Ensure compliance with health & safety requirements and risk management procedures, • Oversee stock control, materials procurement and equipment maintenance, • Monitor service quality, manage customer feedback and implement operational improvements, • Minimum 3 years’ experience in creative operations, workshop delivery management, arts venue management or similar, • Demonstrable experience managing staff or facilitators, • Experience establishing or maintaining operational procedures (SOPs), • Strong organisational and problem-solving skills, • Ability to work evenings and weekends as part of a rota, • Experience within creative workshops, arts organisations or experiential businesses, • Health & Safety training or relevant compliance experience, • Background in programme or event managemenT
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