Customer service supervisor jobs in TorquayCreate job alerts

Pay: £13.50 per hour 20hrs - per week Part-time Job description: Overview We are seeking a dedicated and experienced Housekeeping Supervisor to oversee daily cleaning operations within our establishment. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a commitment to maintaining high standards of cleanliness and customer satisfaction. This role offers an opportunity to lead a team, ensure operational efficiency, and uphold our organisation’s reputation for exceptional service. Duties • Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services., • Allocate tasks to meet operational demands while maintaining quality standards., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to health and safety regulations., • Provide training and guidance to team members on cleaning procedures, safety protocols, and customer service expectations., • Address guest complaints or concerns promptly and professionally, ensuring a positive experience., • Maintain inventory levels of cleaning supplies and equipment, placing orders as necessary., • Enforce health and safety policies within the team, promoting a safe working environment., • Collaborate with other departments to coordinate special requests or events requiring housekeeping support. Skills • Proven experience in housekeeping or hospitality management roles., • Strong leadership abilities with the capacity to motivate and manage a team effectively., • Excellent communication skills in English, both verbal and written., • Ability to organise workloads efficiently whilst maintaining attention to detail., • Customer service-oriented mindset with a professional attitude towards guests and staff alike., • Good organisational skills with the ability to prioritise tasks under pressure. This position is integral to delivering outstanding service standards while fostering a positive working environment. We welcome applicants who are committed to excellence in hospitality management and eager to contribute to our organisation’s success. Benefits: • Company pension, • Discounted or free food, • Employee discount, • Free parking - depending on availability, • On-site parking - depending on availability

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