The Customer Escalation Lead will report into the Senior Customer Lead and will be responsible for supporting NCS customers, both young people and their parents and guardians, throughout their NCS experience. Experience working in a Customer Service environment, with extensive experience in handl...
We are recruiting on their behalf for a German-speaking Customer Care Advisor to work on a hybrid basis, going into the office only twice per week. Your duties will include answering customer queries by email or live chat fast and accurately; making sure players have a great experience; and gener...
We are looking for a Customer Service Supervisor to join our team! This is a fantastic opportunity for someone who has excellent customer service skills, and is looking to take the next move in their career. To assist in the recruitment, retention, induction and training of all customer service s...
Customer Services Advisor (German speaking) required by a leading hair colouring business based in London. Are you a skilled and bilingual customer services advisor fluent in both English and German?. Join a leading hair colour company, contributing your bilingual talents to enhance the customer ...
The Sales & Customer Services Administrator will be responsible for customer service and administration within the Sales & Subscriptions department. Do you have first-class administration experience, enjoy working as part of a team and looking for an interesting part-time position? This highly re...
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The Payroll Services Team serve several functions; to serve as a single point of contact for incoming inquiries from employees, managers or customer HR representatives delivering efficient and effective services in line with the statement of service, business operating blueprint and customer succ...
Leading a Customer Service team (10+) to deliver exceptional customer service to B2C and B2B customers. An excellent opportunity has arisen for a Head of Customer Service to join a rapidly growing Consumer Goods business. Strong Customer Service experience within a high-growth or large consumer g...
Working from home, you will be working with European Distributors, primarily those based in the Lithuanian & Russian speaking markets, providing excellent customer service via phone, email and face-to-face contact and ensuring inquiries are dealt with in a prompt and professional manner. Communic...
They lead and develop training strategies focused on enhancing techniques, knowledge, customer engagement, and service excellence within their team. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading pr...
We are looking for an experienced Customer Services Manager to lead our online and. Own and manage the relationship with our outsourced customer service provider,. Empowering our outsourced Customer Service agents to resolve tickets. Resolve any escalated customer service issues effectively and t...
Manage and develop the Customer Services provision, to provide a first-class experience for all customers, identifying and implementing service improvements, resolving complaints swiftly and professionally, introducing follow-up and courtesy contact, adding value by representing the business in t...
We're recruiting for Customer Service / Call Centre Agents - Working fully remote from home. The Benefits : Training is included to prepare you for this role : If you've honed your expertise as an inbound call handler , Customer service Advisor , you're primed for success in this role. Provide kn...
Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager. Plenty of Customer service experience. Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Lev...
An exciting opportunity for a bright and confident Marketing & Customer Service Assistant has arisen at. Act as a point of contact for our outsourced customer service agency. Assist with customer service escalations coming into the office. Carry out weekly and ad hoc reporting on customer service...
SC cleared Out of Hours Call Centre / Customer Services/ Service Desk Analyst / Call Logger- 1st line Support. Our client are looking for SC cleared Call Centre / Customer Service/ Service Desk Analysts to work in a busy inbound IT contact centre in Hampton, Peterborough. You will ideally have a ...
Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to... ZIPC1_UKTJ
Launch Your Career in Customer Service Excellence! Hey, you! Yeah, you with the energy of a supernova and the zest for trying something new! Ready to skyrocket into an electrifying career with a ...
Or maybe you fancy a change in career or the chance to develop your customer service skills? You will undertake an apprenticeship standard, we will enrol you onto a training programme with learning ...
Trends of pay/service impacting issues identified on incoming calls and emails/cases * Technical ... Customer Service, telephony and case management experience. Working experience in Genesys preferred
... excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After ...
They pride themselves on delivering exceptional levels of customer service to their diverse client base against a background of outstanding expertise and a passion for what the... ZIPC1_UKTJ
... services with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your customers. Being accountable for ...